EMPLOYEE APPRAISAL HANDBOOK Employee Appraisal Handbook BUCKINGHAMSHIRE NEW UNIVERSITY EMPLOYEE APPRAISAL HANDBOOK CONTENTS Section 1: Introduction Section 2: Purpose and features Section 3: Benefits 3.1 3.2 Section 4: Roles and responsibilities for employee appraisal 4.1 4.2 4.3 4.4 Section 5: Senior Management Team Deans of Faculty or Directorate Employees Human Resources Directorate The appraisal interview 5.1 5.2 5.3 5.4 5.5 5.6 Section 6: Benefits to employees Benefits to the University Background Frequency Appraisers Pre-appraisal planning The interview Post-interview Relevant documentation Appendices: Guidance checklist for appraisers Guidance checklist for appraisees Learning and Development Policy Updated Oct 08 2 1. INTRODUCTION This handbook contains instructions and guidelines for the appraisal of employees, which forms part of continuous professional development in accordance with the University’s policy on Employee Development and Appraisal. A copy of the Learning and Development Policy (Section 4 relates to Appraisal) is included in the Appendix to this handbook. The University recognises and acknowledges that the single factor in its effectiveness in meeting the demands placed upon it and delivering high quality services, is its employees. The University also recognises that management has the responsibility of achieving the maximum contribution from its employees in order to obtain the University’s objectives, improve overall performance and, at the same time, to develop each individual towards his or her potential. 2. PURPOSE AND FEATURES Employee appraisal is a formal part of the employee development system and serves the following purposes: Appraisee can discuss his/her role over the past year with the appraiser Work objectives are jointly agreed for the following year Professional development needs are identified Personal development/career plans can be discussed The scheme aims to achieve a balance between the needs of the University and the needs of its employees. To be successful it needs the commitment of both appraisers and appraisees operating in a positive environment, where thoughts and views are expressed openly, therefore enhancing communication and leading to greater work fulfilment. It is important to note, however, that employee appraisal is not an end in itself, but an important part in an ongoing process of follow-up and review. It is not a substitute for day-to-day line management where work problems and other issues should be discussed as they occur. Neither is it part of the University disciplinary process and it will not be directly considered in promotion or pay issues. The process of employee appraisal will respect confidentiality. Matters of disagreement between appraisee and appraiser will be referred to the Executive Dean of Faculty, Director or the Director of Human Resources for mediation. All appraisers will be trained in appraisal interviewing and the implementation of the appraisal process. All appraisees will be encouraged to attend appraisee awareness seminars prior to their first appraisal. Appraisals will not normally be undertaken until the appraisee has completed the probationary period and has been in post for one year. Updated Oct 08 3 3. BENEFITS 3.1 Benefits to employees The benefits to employees of appraisal are that: i) ii) iii) iv) they are provided with constructive feedback on their performance and attainment of work objectives it provides a basis for learning and development on a systematic basis it provides an opportunity to discuss problems and aspirations openly with their appraisers it enables them to review their own performance and form a basis for future progress, development of potential and agree opportunities to widen experience. This in turn will increase their involvement with and commitment to the University 3.2 Benefits to the University The benefits to the University include: i) ii) iii) iv) v) improvements of efficiency with which the University is managed improved quality of education provision support for the development of equal opportunities policies and practices improved relationship between management and employees and hence the climate of the University employees are actively encouraged to take a positive role in their own development 4. ROLES AND RESPONSIBILITIES FOR EMPLOYEE APPRAISAL 4.1 Senior Management Team The Senior Management Team should: demonstrate commitment to the appraisal scheme provide adequate resources to ensure the appraisal scheme is effective 4.2 Executive Deans of Faculties or Directors Executive Deans of Faculties or Directors should: ensure that, for all employees for whom they have responsibility, annual appraisals are carried out and the relevant paperwork completed identify persons who will be appraisers endeavour to plan an appraisal timetable which will provide a complete picture of the Faculty or Directorate and its employee development needs within an agreed three month period Updated Oct 08 4 4.3 ensure that all appraisers are fully updated on Faculty or Directorate and corporate plans evaluate the appraisal process to assess its effectiveness and impact on Faculty or Directorate plans provide an annual report on learning and development to Human Resources Directorate. This report should evaluate the previous 12 months, give details of employee development activities undertaken within the Faculty or Directorate, and give objectives and requirements for employee development for the forthcoming year provide the Human Resources Directorate with any agreed changes to role as per the Role Review and Analysis Policy and Procedure. Employees Employees will be: encouraged to participate fully in the process make a positive contribution to their own development and to the aims of their Faculty or Directorate and the University 4.4 Human Resources Directorate Human Resources Directorate will: provide the necessary advice, administration and monitoring of the scheme ensure appraisals are being carried out and equal opportunities policies addressed use the information from the appraisals to inform the employee development programme organised within the University. contact the relevant Faculty or Directorate to discuss the best way of meeting specialist development needs review the effectiveness of the scheme (while maintaining individual confidentiality) Updated Oct 08 5 5. THE APPRAISAL INTERVIEW 5.1 Background The appraisal interview is the mechanism for reviewing the effectiveness of an individual’s current performance. It should centre on job performance and should seek to reconcile corporate goals with individual objectives and personal development. It should not contain any surprises, particularly about possible shortcomings, which ought to have been dealt with as they occur. The process should be discussion orientated with a problem solving approach. This involves a combination of self and joint assessment. Self assessment is an important feature of appraisal and each employee is responsible for understanding, accepting and taking ownership of his or her own performance and development. How an individual achieves the objectives set should be proposed by that individual and not imposed by an appraiser. 5.2 Frequency The formal appraisal interview will take place annually. In addition to the formal discussion, regular feedback through ongoing dialogue and review should take place to ensure that progress is being made. 5.3 Appraisers The appraiser should be an experienced and responsible employee, usually the immediate line manager, who has knowledge of the appraisee’s work. (In cases where the appraisee finds difficulty with the arrangements then a request may be made to the Executive Dean or Director for a different appraiser to be appointed.) As a general guide, appraisers will not be asked to appraise more than eight to ten employees in order to ensure that appraisals are conducted fairly, regularly and with an element of commitment and goodwill. 5.4 Pre-appraisal planning All new employees will receive a copy of the Employee Appraisal Handbook. The Appraisal Form and Checklist for Appraisers and Checklist for Appraisees may be downloaded from BUCKS Extra via the Human Resources Directorate homepage, learning and development section. Both appraiser and appraisee should prepare thoroughly for the interview using the Checklist for Appraisers or Checklist for Appraisees, as appropriate, as a guide. Both parties should have a copy of the Appraisal Form together with the Employee Development Report from Appraisal form (Academic Employee or Support Employee version, as appropriate) to guide their thoughts, but this should not be used to prejudge the outcome of any discussion. The appraisee’s job description/Higher Education Role Analysis (HERA) record outlining duties and responsibilities provides a useful focal point for the identification of objectives The interview date and time will be agreed between the appraiser and appraisee at least one week in advance of the appraisal. Enough time Updated Oct 08 6 should be set aside for the interview to allow for full discussion. The interview should be conducted in private with no distractions or interruptions, preferably on neutral territory. 5.5 The Interview The essence of the appraisal process is performance and career management and should involve giving and receiving feedback, therefore only the appraisee and designated appraiser should be involved in the appraisal interview; third parties would not normally be present. The interview should begin with the appraisee’s thoughts on each point, discussion of the appraiser’s views and finally reaching agreement on outcomes. The appraisal process looks firstly at job role, personal skills and achievements of the appraisee, then reviews the previous 12 months in terms of whether agreed work objectives have been met and what employee development has been provided. It then focuses on the forthcoming year in terms of work objectives and identified employee development needs*. Employee appraisal will only work successfully if there is a clear indication of individual objectives and standards. Each employee needs to know what is expected of them if they are to perform well. Work objectives are statements which set the priorities of a job and indicate specific tasks expected to be performed within the forthcoming year. Standards (performance measures) are then applied to determine the required level of achievement. The appraisee will need to decide how these will be achieved. Employee development* needs required to meet the objectives are identified and agreed. This needs to be done carefully and the appraiser will need to ensure that the appraisee’s development aims are not in conflict with those of the Faculty or Directorate. It should then be agreed, where possible, how and when the development needs are going to be met. It may be necessary to seek advice from Human Resources Directorate. The University recognises how important managers are in the successful staffing of the University. The appraisal interview should, therefore, look at the specific needs of developing management skills, knowledge and behaviour in managers and potential managers. The Appraisal Forms should be completed as a written record of the discussion and agreed action. It is useful to set the date and time of a follow-up meeting * “Employee development” is interpreted as the maintenance, improvement or development of knowledge, skills or behaviour relating to the requirements of the job (i.e. professional development) or the individual (i.e. personal development). Updated Oct 08 7 5.6 6. Post-interview The Appraisal Form and Employee Development Report from Appraisal should be completed by the appraiser as a written record of the discussion and agreed actions and then signed by the appraiser and the appraisee as a true record. The appraisee may ask the appraiser for changes or clarification prior to signing. A copy of the forms should be retained by both parties for future reference. Provide the Human Resources Directorate with any agreed changes to role as per the Role Review and Analysis Policy and Procedure. Signed copies of the two forms should be sent to the Executive Dean or Director who will need an overview of the process. The outcome of the appraisal should be used to inform the Faculty or Directorate planning process. He or she should sign the forms and forward a signed copy of the Employee Development Report from Appraisal to Learning and Development Team, Human Resources Directorate. The appraisee should retain a copy of both forms. The completed Appraisal Form is not required to be sent outside the Faculty or Directorate. Any copy kept within the Faculties or Directorate must be by agreement with the appraisee and must meet the requirements of the Data Protection Act. If the appraisee is dissatisfied with the outcome of the interview, he or she has the right to refer the matter to the Executive Dean of Faculty, or Director and have a personal interview. If following this appeal, the appraisee is still dissatisfied, he or she will have resource to the Human Resources Director, who will mediate and try to resolve any differences. If still not resolved, then the appraisee will have recourse to the further stages of the Grievance Procedures. Any general queries on the Employee Appraisal Scheme should be addressed to the Learning and Development Manager. Queries on individual appraisals should be made to the Executive Dean of Faculty or Director. RELEVANT DOCUMENTATION The following documents may be downloaded from BUCKS Extra via the Human Resources Directorate homepage, learning and development section. Appraisal handbook Appraisal form Employee development report from appraisal (academic version) Employee development report from appraisal (support version) Checklist for appraisers Checklist for appraisees Updated Oct 08 8 APPENDICES CONTENTS Guidance checklist for appraisers Guidance checklist for appraisees Learning and Development Policy Updated Oct 08 9 GUIDANCE CHECKLIST FOR APPRAISERS This checklist has been designed to provide a systematic approach to the appraisal process. For a full understanding of the appraisal scheme you should refer to the Appraisal Handbook. If for some reason you have not received a personal copy you will be able to access this from BUCKS Extra via the Human Resources Directorate homepage, learning and development section. Prior to the appraisal interview Attend an Appraisal Skills for Appraisers workshop prior to undertaking your first appraisal. (These are run by the Learning and Development Team; contact them on extension 3228 to book a place on the next available workshop. The workshop will enable you to understand the appraisal process and get the most out of the appraisal interview.) Ensure that you have been adequately briefed by your Executive Dean of Faculty or Director regarding institutional and faculty/directorate aims and objectives You will be advised who your appraisees will be. This will generally be individuals for whom you are the line manager, although it is advisable that an appraiser does not appraise more than eight to ten employees Arrange an interview date, time and venue with each of your appraisees. You should give a minimum of one week’s notice to enable you both to have sufficient time to prepare for the appraisal interview. Ensure that you allow sufficient time in your diary for the interview (up to two hours). The venue should preferably be neutral territory where there will be privacy and no interruptions Check that the appraisee has access to relevant paperwork (blank Appraisal Form and Employee Development Report from Appraisal (Academic or Support version, as appropriate), Guidance Checklist for Appraisees, job description/HERA record) Ensure that you are familiar with the appraisee’s job and that you have a current job description/ person specification /HERA record available. You may request a C.V. if you feel it is necessary Set aside time to look at the previous appraisal record and to think about the appraisee’s performance since the last meeting. Think about issues which would be appropriate for discussion with the appraisee Updated Oct 08 10 At the appraisal interview Make sure you have with you a copy of the appraisee’s current job description/ person specification/HERA record, copies of previous appraisal forms and the Appraisal Form and Employee Development Report from Appraisal (Academic or Support version, as appropriate) for this meeting Ensure that the atmosphere and environment are right for conducting the interview, so that the appraisee will feel at ease. Arrange the seating/lighting to provide a comfortable setting and avoid, where possible, sitting either side of a desk, although it is helpful to sit at a table where notes can be taken more easily. Ensure that there will not be any interruptions from telephone calls or people coming into the room Make the appraisee feel at ease and stress the confidentiality of the interview Clarify the purpose of the interview and the criteria by which you assess performance and agree these with the appraisee From the very beginning of the interview, make every effort to ensure that it does not become a mere formality. Be positive and constructive, try to set a tone of joint responsibility and refer to “we” wherever possible, as well as “you” and “I”. Make notes during the interview which will enable you to complete the sections of the appraisal forms accurately Using the appraisal form, you should endeavour to let the individual assess their own performance. Encourage the appraisee to review the work progress/achievement levels of both work and personal objectives over the last year. Listen carefully to the views the appraisee expresses and the replies to questions asked. Encourage the appraisee to do most of the talking. The object of the interview should be kept in mind at all times, and every effort made to avoid being sidetracked Go over the main points arising from the previous appraisal and check on progress. Concentrate initially on discussing results achieved and how they impact on the future, and avoid negative issues at the start of the interview Discuss your views and reasons behind them as you go through the headings on the appraisal form, exploring any differences of opinion and try to resolve them. Justify any judgements you may make with practical specific examples Explore any areas of difficulty and encourage the appraisee to suggest solutions to overcome them. Use a problem solving approach rather than be overtly critical. You should also avoid allowing isolated examples to bias overall judgement Obtain details of all the employee development activities undertaken in the previous year using the headings on the Employee Development Report from Appraisal form as the guidelines Updated Oct 08 11 Look ahead to the forthcoming year and agree on relevant work objectives which will further the work of the faculty/directorate. It is essential that you do not impose objectives or there will be little commitment from the appraisee to achieve them. They should be demanding but achievable and measurable. You should try to reach agreement on how performance will be measured and how to overcome any constraints. Discuss any changes that may be taking place and their possible effect on performance and achievement of objectives Discuss, identify and agree any employee development requirements in order for the appraisee to meet his or her objectives and enter these in the relevant section of the Employee Development Report from Appraisal form. Discuss the appraisee’s personal development requirements and career plans. Be careful not to make any firm commitments which cannot be delivered. The appraisee’s expectations should not be raised unless you are certain that you are in a position to implement the action to which you agreed At the end of the appraisal it is helpful if the appraiser gives a summary of the discussion and agreed actions. This ensures accuracy of understanding and sometimes acts as a useful prompt for an issue which has been overlooked Where possible a provisional date and time for a follow up interview should be arranged After the interview Complete and sign the two appraisal forms and then give them to the appraisee to sign. If there have been any points of disagreement ensure that these are clearly stated and both of you are clear as to whether there will be an appeal. Both the appraiser and appraisee should keep a copy of the appraisal forms for future reference Provide a copy of the signed forms to the Executive Dean of Faculty or Director and discuss any outcomes in person. The information will be used to inform faculty/directorate planning. The Executive Dean of Faculty or Director will then sign the forms and send a copy of the Employee Development Report from Appraisal form to the Learning and Development Team, Human Resources Directorate, who will use the information to inform the employee development programme. The completed Appraisal Form is not required to be sent outside the Faculty or Directorate. Any copy kept within the Faculty or Directorate must be by agreement with the appraisee and must meet the requirements of the Data Protection Act. Updated Oct 08 12 Provide Human Resources Directorate with any agreed changes to role as per the Role Review and Analysis Policy and Procedure. Ensure that you and the appraisee have a written record of agreed changes To ensure that the value of the appraisal is not lost, it is important that you check on progress informally every few months. You should continue to encourage the appraisee and be prepared to give advice and support where necessary. These regular interviews should be diarised to ensure that they are carried out. It is important to realise that improvement in your appraisee’s performance is a shared responsibility and that follow up is an essential part of the appraiser’s duties in this respect If circumstances change in such a way as to overtake objectives set for the appraisee then considerations should be given, where necessary, to varying the agreed tasks/objectives. This should be done as part of a regular informal review process. A note should be kept of agreed changes. If you require help or advice regarding suitable employee development opportunities to meet the identified requirements, contact the Learning and Development Manager Refer any queries to your line manager in the first instance Updated Oct 08 13 GUIDANCE CHECKLIST FOR APPRAISEES This checklist has been designed to provide a systematic approach to the appraisal process. For a full understanding of the appraisal scheme you should refer to the Appraisal Handbook. If for some reason you have not received a personal copy you will be able to access this from BUCKS Extra via the Human Resources Directorate homepage, learning and development section. Prior to the appraisal interview Attend an Appraisee Awareness seminar prior to your first appraisal. (These are run by the Learning and Development Team; contact them on extension 3228 to book a place on the next available seminar. The seminar will enable you to understand the appraisal process and get the most out of your appraisal interview.) You will be advised who your appraiser will be. This will generally be your line manager. If you have any difficulties with the arrangements you may ask your Executive Dean of Faculty or Director for a different appraiser Your appraiser will agree an interview date, time and venue with you. You should be given a minimum of one week’s notice to enable you to have sufficient time to prepare for the appraisal interview. Ensure that you allow sufficient time in your diary for the interview (up to two hours) Set aside time to read your previous appraisal record forms (if applicable) and your current job description/ person specification/HERA record. Make notes of anything that occurs to you while doing this. If you have been asked to provide a CV, ensure that this is current in terms of personal details (address etc.) Using the appraisal forms as guidance, prepare for the discussion by reflecting on your own performance and achievements and those of the work team/office/faculty or directorate during the last 12 months. You may be given blank appraisal forms by your appraiser or you can download these from BUCKS Extra, Human Resources Directorate, Learning and Development section. (Note you will need an Appraisal Form and an Employee Development Report from Appraisal (academic or support version, as appropriate). Check that you have met all your objectives from the previous appraisal and if not try to identify the reasons Think about your preferred objectives for the forthcoming year and attempt to prioritise these and suggest any appropriate performance measures which you feel might help the review process Updated Oct 08 14 List all the employee development activities that you have undertaken in the past 12 months using the relevant section in the Employee Development Report from Appraisal form. Try to identify any employee development which you will need in the coming year to support your proposed work objectives or generally improve your performance Think about your personal development requirements and future career path At the appraisal interview Make sure that you take all relevant paperwork to the appraisal interview (previous appraisal record, appraisal forms, job/person specification/HERA record, C.V. (if requested)) Help the appraiser produce a relaxed atmosphere, which will promote an open discussion Keep your own notes of the discussion. This will help you to ensure the accuracy of the completed appraisal form Under each of the headings on the appraisal form discuss your thoughts and the reasons behind them. Listen to and be prepared to discuss the points raised by your appraiser, and explore any differences of opinion and try to resolve them. Review your job role, personal skills and achievements Review the last 12 months in terms of whether you have achieved your objectives and the employee development activities you have undertaken. If there have been any areas where you have had difficulty in achieving objectives, try and suggest solutions to overcome them. Look ahead to the forthcoming year and agree on objectives, performance measures and how you might achieve them Discuss your employee development requirements in order to meet your objectives and get agreement from your appraiser Discuss personal development requirements and whether these can be supported At the end of the interview your appraiser may give you a summary of the discussion and agreed actions. You may ask for this if it is not given automatically. This sometimes ensures accuracy of understanding and occasionally acts as a useful prompt for an issue which has been overlooked Where possible a provisional date and time for a follow up interview should be agreed After the interview The appraiser will complete the appraisal forms and give them to you to sign. Both you and the appraiser should keep a copy for future reference. Before signing ensure that you agree with the issues raised. If there have been any points of disagreement ensure that these are clearly stated and that both of you are clear as to whether there will be an appeal. Updated Oct 08 15 The appraiser will send a copy of the signed appraisal form to the Executive Dean of Faculty or Director, who will use the information to inform faculty/directorate planning. He or she will sign the forms and send the Employee Development Report from Appraisal to Learning and Development Team, Human Resources Directorate, who will use the information to inform the employee development programme. The completed Appraisal Form is not required to be sent outside the Faculty or Directorate. Any copy kept within the Faculty/Directorate must be with your agreement and must meet the requirements of the Data Protection Act. Your Executive Dean or Director will be responsible for notifying Human Resources Directorate of any agreed changes to your role as per the Role Review and Analysis Policy and Procedure. Ensure that you have a written record of agreed changes To ensure that the value of the appraisal is not lost, it is important to set aside time to review your own progress informally every few months. If you have any difficulties or any unforeseen constraints on achieving your objectives you should speak to your appraiser as soon as possible. Attend any follow up meetings arranged with your appraiser If you require help or advice regarding meeting your employee development needs, contact the Learning and Development Manager Refer any other queries to your line manager in the first instance Updated Oct 08 16 1 Learning and Development Policy 1.1 The University mission and ethos indicates commitment to: providing quality, inclusive and relevant higher education to develop and build the potential of individuals and organisations. being a teaching-led university underpinned by appropriate scholarship, focussed research and professional practice giving support and recognition to employees and students to enable them to maximise their individual potential and their contribution to the institution, its vision and goals. 1.2 The learning and development policy is designed to ensure that all employees are provided with the necessary support to enable them to undertake their roles to the highest standard and so contribute to the fulfilment of the mission aims. The policy applies to employees on fractional and HPL contracts as well as to full time contracts. 1.3 Learning and development begins on appointment with appropriate induction and mentoring throughout the probation period. 2 Induction 2.1 On confirmation of appointment the Human Resources Directorate will provide all new employees with information about their terms and conditions and about their rights and responsibilities as an employee of the University. On commencement of employment, the Faculty/Directorate will provide locally relevant information. 2.2 Within a reasonable period from the commencement of employment, all new employees will be invited to an induction event. A range of induction workshops will also be available to support new employees. 3 The Mentor Scheme 3.1 All new employees will be allocated a mentor who will act as an advisor and source of information for the first year of service. Wherever possible the mentor should not be the line manager but should be someone in a similar role to that of the new employee. 4 Appraisal 4.1 The University operates an appraisal scheme for all established employees. The central element of the scheme is the annual appraisal interview that provides an opportunity to review the past year, to set objectives for the coming year and to plan the employee/professional development that will help to ensure that the objectives are fulfilled. The appraisal interview may also provide the basis for ongoing review throughout the year as appropriate. 4.2 Training will be provided for all appraisers and it is a requirement that the training is completed before any appraisal interviews are undertaken. 4.3 Preparation workshops will also be provided for all employees before their first appraisal interview to ensure that they understand the way the scheme operates and their own part in it. Updated Oct 08 17 5 Employee/Professional Development 5.1 The University is responsible for ensuring that all employees, are able to maintain up to date expertise in relation to their post. At the same time, employees share responsibility for identifying and agreeing their learning and development needs through the appraisal scheme and then making constructive use of the provision made available to them. 5.2 Employee/Professional Development may be provided in various ways including: Supported Enrolment on the University award programmes, including award programmes specifically provided for employees of the University, (e.g. Diploma in Learning and Teaching in H.E.) Supported Enrolment on External Award Programmes 5.3 Where the Executive Dean or Director agrees that an internal or external award or training is directly relevant to the individual's role this may be completed during working time and without cost to the individual. Support for external awards or training is normally provided only where no equivalent award is available within Bucks New University. 5.4 In some circumstances support for external awards or training may be provided subject to agreement that the individual receiving the support will complete a minimum specified period of employment following the completion of the programme. In such cases the specified period required must be reasonable in the light of the cost to Bucks New University of the support provided. Attendance at relevant Conferences and other external events. Faculty/Directorate learning and development activities Central internal employee development programmes and workshops 6 Peer Observation 6.1 The University recognises that Peer Observation is a powerful means of enabling individuals to review their own practice. All members of the teaching community are expected to participate in the University Peer Observation Scheme. 7 Employee Development for individuals appointed without formal job related qualification. 7.1 Where an individual has not previously gained a qualification relevant to their post they will be encouraged to enrol on an appropriate award programme within 18 months of their employment. 7.2 Individuals appointed to a teaching role who do not have a teaching qualification or previous teaching experience in H.E. will be expected to attend ‘Preparation for Teaching’ Workshops. The first workshop should normally be completed before teaching starts but for those appointed during the academic year at the earliest opportunity. Updated Oct 08 18 7.3 Individuals appointed to a teaching role who do not already have an appropriate teaching qualification or at least two years experience in HE will be required to enrol on Bucks New University PG Certificate in Learning and Teaching in HE as soon as possible and within two years of appointment. For individuals appointed to a teaching role in the Schools of Health within the Faculty of Society & Health the requirement will be to enrol on an ENB approved award. 8 Personal Development 8.1 The University also recognises the importance of supporting the personal development of employees. This support will be provided by allowing access to University programmes regardless of relevance to post at no cost or for reduced fees. This is subject to availability of places and the entry requirements for the programme. Where participation in award programmes is not directly work related this would usually have to be completed in the individuals own time. 9 Professional Development in Relation to Collaborative Provision 9.1 The University is responsible for the quality of all Bucks New University awards whether delivered internally or by a partner institution. Where an award is delivered by a partner institution the University will provide appropriate learning and development for individuals directly involved in teaching delivery. 9.2 This may where appropriate include all of the forms of provision available to Bucks New University employees and outlined above. It will more usually involve workshops provided by the relevant Faculty and/or those included in the central employee development programme either at the partner institution or at Bucks New University. 10 Learning and Development for Individuals Encountering Difficulties in their Roles. 10.1 Occasionally individuals encounter difficulties because they do not have the skills or knowledge needed to successfully undertake the role for which they were employed or to adapt to necessary changes in their role. In such circumstance the University will ensure that appropriate learning and development provision is made available. 11 Equal Opportunities 11.1 Employee Development is provided within the context of the University policy for equal opportunities. This is reflected in the procedures for accessing the various forms of provision but must also be reflected in the information provided to all individuals about their role and the way in which the University wishes them to carry it out. 11.2 The programme of induction workshops provided will include Equal Opportunities and Cultural Awareness but these issues will also be integrated as appropriate through other forms of provision. 12 Investors in People 12.1 The University gained IiP recognition in 2000. The University is committed to maintaining this recognition and will continue to explore with IiP ways in which this can be achieved using evidence produced in the course of the University Quality Assurance processes. Updated Oct 08 19 NB. Support for all forms of Employee/Professional Development is subject to prior approval and completion of the appropriate procedures. Individuals who enrol on award programmes or other forms of provision without prior approval may have to cover the costs themselves. Details of the approval requirements and procedures are available within Faculties and Directorates or from the Human Resources Directorate. Updated Oct 08 20