Johns Hopkins University School of Education Data-Driven Decision Making for Schools and Organizations 893.632.9M (3 Credits) Spring Semester 2012 Instructor: Richard Smart Faculty Associate JHU School of Education Teacher & Summer School AP Howard County Public School System (410) 313.6945 rsmart1@jhu.edu Richard_smart@hcpss.org Skype: Richard Smart (location: Columbia, MD) Dates: Location: Face to Face dates: Monday January 23, 2012 – Monday April 30, 2012. Online using ELC (http://cte.jhu.edu) and other tools linked from ELC. Monday January 30. CTI Rockville, Lab 2, 5pm – 7:30pm Course Overview The increasing impact of a knowledge economy and globalization has been a catalyst to the fields of knowledge management and organizational decision-making. This course is designed to introduce knowledge management concepts into an educational context and to provide an in depth focus on data-driven decision making in educational organizations and institutions. The models, tools, techniques, and theory of data-driven decision-making that can improve the quality of leadership decisions are examined through solution-based scenarios. Students investigate how decisions and strategies are developed and how tacit or explicit knowledge can be identified, captured, structured, valued and shared for effective use. Course topics include leadership and strategic management relative to organizational decision-making, power and politics, managerial and organizational structures, strategy formulation, organizational learning, and decision support systems. A related intent is to develop an understanding of data-mining metrics that can be used to make predictive models that support systemic change. Course Objectives At the conclusion of this course, students are expected to be able to: (1) Identify and explain the different concepts and approaches within knowledge management (2) Demonstrate an understanding of the human characteristics of generating, communicating and using knowledge 1 (3) (4) (5) (6) (7) (8) (9) Understand the models and tools that are used for creating, collecting, codifying and sharing information Identify the knowledge and information environments of organizations Explore how leadership can strengthen and support the achievement of the strategic objectives of specific organizations Identify the data-based decision-making principles for selecting and/or developing appropriate models for predicting change Understand the ethical issues and problems inherent in knowledge management, information sharing, and decision-making Develop a solution for a current organizational problem that reflects an in depth understanding of data mining applications which can be used to support decision-making. Present the organizational solution using persuasive technology (compelling visualizations and illustrations that are audience sensitive) Course Required Readings All required readings are available on the ELC. Course Recommended Readings Bruce, A. & Langdon, K. (2000). Learning to lead. Dorling Kindersley, London, UK. Bruce, A. & Langdon, K. (2000). Making decisions. Dorling Kindersley, London, UK. Friedman, T. (2005). The world is flat. Farrar, Straus and Giroux, New York, NY. Groth, R. (2000). Data mining: Building competitive advantage. Prentice-Hall, Inc., Upper Saddle River, NJ. Harris, A. (2005). Crossing boundaries and breaking barriers: Distributing leadership in schools. Harvard Business Review (2004). Harvard business review on decision making. Harvard Business School Press, Boston, MA. Levitt, S. & Dubner, S. (2005). Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. HarperCollins Publishers, New York, NY. Lindner, K. (2005). Crunch time: 8 steps to making the right life decisions at the right time. Gotham, NY. McLean Report (2007). Data Mining in Education: Take the Longitudinal Way. McREL’s balanced leadership framework. (2005). Leadership. 35(1), 34-35. 2 Moody, L. & Dede, C. (2007). Models of Data-Based Decision Making: A Case of the Milwaukee Public Schools. Data-Driven School Improvement, eds. Mandinbach, E. & Honey, M. Teachers College, Columbia University. 233-254. Streifer, P.A. (2002). Using data to make better educational decisions. Scarecrow Press, Inc., Lanham, MD. Yamashita, K. & Spataro, S. (2004). Unstuck: A tool for yourself, your team, and your world. Portfolio, NY, NY. Witten, E.B. & Frank, E. (2000). Data mining: Practical machine learning tools and techniques with java implementations. Morgan Kaufmann Publishers, San Diego, CA. Religious Observance Accommodation Policy Religious holidays are valid reasons to be excused from class. Students who must miss a class or examination because of a religious holiday must inform the instructor as early in the semester as possible in order to be excused from class and to make arrangements to make up any work that is missed. Statement of Academic Continuity Please note that in the event of serious consequences arising from the H1N1 flu pandemic and/or in other extraordinary circumstances, the School of Education may change the normal academic schedule and/or make appropriate changes to course structure, format, and delivery. In the event such changes become necessary, information will be posted on the School of Education web site. Classroom Accommodations for Students with Disabilities If you are a student with a documented disability who requires an academic adjustment, auxiliary aid or other similar accommodations, please contact Jennifer Eddinger in the Disability Services Office at 410-516-9734 or via email at soe.disabilityservices@jhu.edu. Statement of Diversity and Inclusion Johns Hopkins University is a community committed to sharing values of diversity and inclusion in order to achieve and sustain excellence. We believe excellence is best promoted by being a diverse group of students, faculty, and staff who are committed to creating a climate of mutual respect that is supportive of one another’s success. Through its curricula and clinical experiences, the School of Education purposefully supports the University’s goal of diversity, and, in particular, works toward an ultimate outcome of best serving the needs of all students in K-12 schools and/or the community. Faculty and candidates are expected to demonstrate a commitment to diversity as it relates to planning, instruction, management, and assessment. 3 IDEA Course Evaluation Please remember to complete the IDEA course evaluation for this course. These evaluations are an important tool in the School of Education’s ongoing efforts to improve instructional quality and strengthen its programs. The results of the IDEA course evaluations are kept anonymous—your instructor will only receive aggregated data and comments for the entire class. Typically, an email with a link to the online course evaluation form will be sent to your JHU email address approximately 85% of the way through the course. Thereafter, you will be sent periodic email reminders until you complete the evaluation. The deadline for completing the evaluation is normally one week after the last meeting of class. Please remember to activate your JHU email account and to check it regularly. (Please note that it is the School of Education’s policy to send all faculty, staff, and student email communications to a JHU email address, rather than to personal or alternative work email addresses.) If you are unsure how to activate your JHU email account, if you’re having difficulty accessing the course evaluations or you haven’t received an email reminder by the day of the last class, or if you have any questions in general about the IDEA course evaluation process, please contact Rhodri Evans (410-516-0741; idea@jhu.edu). Assignments 1. Student led data discussion (25 points) – Develop and facilitate one whole group activity focused on a data set appropriate for an assigned course topic. *Use the Course Topic Presentation Template for this assignment which is available in the ELC. (Introduced in Session 1, due as assigned.) 2. Midterm Exam (30 points) – Complete an open-book exam to demonstrate your knowledge and understanding of important concepts presented in the course. (Session 4) 3. Data Based Decision-Making (DBDM) Plan (35 points) – Develop a decision making plan that is directly related to a current data driven or systemic educational issue reflecting an area of interest and/or expertise. (Session 10) 4. Final Exam (30 points) – Complete an open-book exam to demonstrate your knowledge and understanding of important concepts presented in the course. (Session 11) 5. Course Participation and Reading Reflections (30 points) – Have an active presence in course discussions, and complete course activities as noted in the activity directions to maximize your learning. Complete weekly personal reflections after reading the required course readings for each topic area (Maximum of 300 words). 4 Evaluation and Grading Grading will be based on a scale of 125 points. Points will be totaled and a percentage will be calculated to determine a final grade. 100 – 95% = A 79 – 77% = C+ 94 – 90% = A76 – 73% = C 89 – 87% = B+ 72 – 70% = C86 – 83% = B 69 – below = F 82 – 80% = BI = Incomplete An incomplete will be recorded if work to be turned-in is justifiably late (serious illness, death in the family, etc.). Unexcused absence is not a valid reason. The grades of D+, D, and D- are not awarded at the graduate level. Instructional Methodology This course will require the ability to analyze and synthesize information across various disciplines. These include business, education, medicine, and social sciences. In-class interaction and active discussion on the ELC are important. The emphasis is on exploration and discovery of new knowledge with guidance by the instructors. Course Protocols Communication How should I contact the course instructor? Feel free to email your instructor with comments, questions, and concerns. You will receive a response within 24-48 hours. Note: only you and the instructor have access to your individual discussion forum. This is also a good place to share questions and concerns. Whom should I contact if I am having technical difficulties? Direct technical questions to techsupport@mail.cte.jhu.edu. Please let your instructor know if you are having significant technical difficulties. How will I know about changes to the course? Frequently, you will find new announcements posted in the ELC which contain information about current course activities that you are working on and any changes to the course. Please check announcements every time that you log into the ELC. The instructor will also provide updates during the face-to-face meeting sessions. How should I communicate with others in this course? You should communicate often with your classmates and with the instructors. The majority of communication outside of the face-to-face course meetings will take place within the ELC discussion forums. When you have a question about an assignment or a question about the course, please contact the instructor. 5 Assignments How should assignments be submitted? The assignment or activity directions will indicate where assignments will be posted. Individual assignments are always posted to your individual discussion forum in the ELC unless otherwise indicated. When will completed assignments be returned? Assignments will be returned to you within seven days following the due date, depending on the length of the assignment. You will receive feedback in your team forum or your individual discussion forum. What is the policy for late assignments? You are expected to contact your instructors in advance if you think you cannot meet an assignment deadline. However, if an assignment is late and prior arrangements have not been made with the instructors, the assignment score may be affected by 10% or more. Participation What are the participation requirements during the online portion? You are expected to log into the ELC at least two times a week. It is your responsibility to read all announcements and discussion postings within your assigned forums. You should revisit the discussion multiple times over the week to contribute to the dialogue. What are the requirements for attendance to face-to-face meetings? You must attend all face-to-face course meetings. If you cannot attend, you must inform the instructors as soon as possible. Unexcused absences will result in a reduction of your overall course grade. Attendance Participation in lectures, discussions, and other activities is an essential part of the instructional process. Students are expected to attend class regularly; those who are compelled to miss class meetings should inform their instructors of the reasons for absences. Faculty often include classroom participation and attendance in student grading and evaluation. The instructor will clearly communicate expectations and grading policy in the course syllabus. Students who expect to miss several class sessions for personal, professional, religious, or other reasons are encouraged to meet with their academic advisers to consider alternative courses prior to registration. Examinations A student who must miss an examination should notify the instructor. If the absence is justifiable, the instructor may permit a deferred examination. 6 Tentative Course Calendar Online class meetings are shaded below. Date Orientation Session (Online) January 23 – January 29 Session 1 – F2F Topics and Outcomes: Introduction to Data-Driven Decision Making Review syllabus Introduce course assignments ELC overview Introduction to Data-Driven Decision Making (See Above) January 30 Data-Driven Decision Making Consider the meaning of ―data‖ Identify the purpose of managing data Introduce different models of DDDM Session 1a – January 30February 5 (@ 11:59pm) Session 2 – February 6-12 (@ 11:59pm) As above Due Introductions forum post Course questions forum post(s) Sign Up for Student Led Data Discussions Reading Reflection (Due Jan 30) Online discussion Knowledge Creation and Management Knowledge creation and knowledge transfer Impact of organizational culture on knowledge creation and transfer Data Mining Strategies Session 3 – Online Identify data-mining techniques and February 13-19 (@ strategies 11:59pm) Review correlation models Identify how data-mining techniques are influenced by mandated reporting requirements for NCLB Hands-on Data Exercise Midterm Exam (Online and OpenSession 4 – book) Online February 20 – February 26 (@ 11:59pm) Reading and plan preparation week Reading Week February 27 – Create proposal for major 7 Reading Reflection (Due February 6) Reading Reflection (Due February 13) Midterm Exam (Submit on the ELC) DUE: February 26, 2012 DBDM Plan Proposal (Submit Date March 4 (@ 11:59pm) Topics and Outcomes: course project. Office hours with instructor (F2F, skype or phone). Survey Creation, Analysis and Performance Assessment Identify elements of survey creation and analysis Due to forum on ELC) Due: March 4 States and AYP: Using Data to Facilitate Change Identify how schools and states use standardized tests to measure student progress Determine how leaders can facilitate decision making Explore methods for evaluating and analyzing data Reading Reflection (Due March 12) Session 7 – Online March 19 - 25 (@ 11:59pm) Session 8 – Online March 26 – April 1 (@ 11:59pm) Data Ethics Hidden Traps in Decision-Making Ethical considerations Reading Reflection (Due March 19) Using Data to Persuade: The Art of Identify persuasive technologies and presentations Captology Methods of communicating data is a personal and compelling way Look at the ways in which data presentation reflects the needs of the person presenting (data can be presented in a way to support conclusions) Reading Reflection (Due March 26) Spring Break April 2 – April 9 Reading and plan preparation week Optional office hours with instructor (F2F, skype or phone). Leadership and Situated DecisionMaking The Effective Decision: The Hidden Traps Identify the role of leadership in the decision making process Distributed Leadership N/A Session 5 – Online March 5 - March 11 (@ 11:59pm) Session 6 - Online March 12 – March 18 (@ 11:59pm) Session 9 – Online April 10 -April 15 (@ 11:59pm) 8 Reading Reflection (Due March 5) Reading Reflection (Due: April 10 – NB this is a Tuesday) Online Discussion Date Session 10 Online April 16 - April 22 (@ 11:59pm) Session 11 – Online April 17 – 29 (@11:59pm) This session overlaps the previous. Topics and Outcomes: Role of data in education Reflect on the content of the readings to identify impact of these concepts on current leadership and DDDM Data Based Decision-Making Plan Presentations Comment on presentations posted on ELC Complete course review Final Exam (Online and Open-book) 9 Due Data Based Decision Making Plan Presentations Data Based Decision Making Plan DUE: April 16, 2012 Final Exam (Submit on the ELC) DUE: April 29, 2012 Tentative Course Matrix Week Start Date 1/23 1/30 2/6 2/13 2/20 2/27 3/5 3/12 3/19 3/26 4/2 4/9 4/16 4/23 M Tu O 1-R 2-R 3-R 4 * 5-R 6-R 7-R 8-R * * 10–Pr/Pl 11 O 1a 2 3 4 * 5 6 7 8 * 9-R 10/11 11 W Th F Sa O 1a 2 3 4 * 5 6 7 8 * 9 10/11 11 O 1a 2 3 4 * 5 6 7 8 * 9 10/11 11 O 1a 2 3 4 * 5 6 7 8 * 9 10/11 11 O 1a 2 3 4 * 5 6 7 8 * 9 10/11 11 Su O 1a 2 3 4-M *-Pl 5 6 7 8 * 9 10/11 11-F Bolded days are days when assignments are due. Numbered days indicate the particular session your online activities should address. See Chart Legend for more details. Chart Legend: R = Reading Reflection Pl = Part of Data Based Decision-Making Plan Due M = Midterm Exam Due * = No Required Online Discussion Pr = Data Based Decision-Making Plan Presentation Due F = Final Exam Due 10