Academic Calendar 2012-2013
First Days...........................................................................................................................................................Sept. 2 - 4, 2012
Start of Fall Classes ................................................................................................................................................Sept. 5, 2012
Columbus Day Observed ..........................................................................................................................................Oct. 8, 2012
Homecoming Weekend ..................................................................................................................................Oct. 19 - 21, 2012
Thanksgiving Break........................................................................................................................................Nov. 21 - 23, 2012
Last Day of Classes................................................................................................................................................Dec. 14, 2012
Reading Day...........................................................................................................................................................Dec. 15, 2012
Final Exams....................................................................................................................................................Dec. 17 - 21, 2012
Winter Break ...............................................................................................................................Dec. 22 , 2012 - Jan. 13, 2013
Start of Spring Classes ............................................................................................................................................Jan. 15, 2013
Spring Break....................................................................................................................................................March 4 - 8, 2013
Classes Resume ..................................................................................................................................................March 11, 2013
Last Day of Classes ..............................................................................................................................................April 26, 2013
Reading Day ........................................................................................................................................................April 27, 2013
Exams ...........................................................................................................................................April 29, 2013 - May 3, 2013
Commencement ....................................................................................................................................................................TBA
Frequently Used Numbers at SNHU!
Main Number
603.668.2211
Academic Advising Office
603.645.9630
Academic Affairs
603.645.9695
Admission (Domestic)
603.645.9611
Admission (International)
603.645.9629
Alumni & Community Relations
603.645.9799
Athletics
603.645.9604
Bookstore
603.645.9618
Campus Ministry
603.645.9608
Campus Programming
603.629.4631
Career Development
603.645.9630
Culinary Education
603.644.3128
Disability Services
603.668.2211 ext. 2386
Family Program
603.645.9681
The Learning Center
603.645.9606
Library
603.645.9605
One Stop – (Financial Aid, Billing,Registration)
877-455-7648
snhu.edu
on campus. on location. online.
University Web Site
www.snhu.edu
Postal Services
603.645.9651
President’s Office
603.645.9631
Public Safety Office
603.645.9700
Registrar’s Office
603.668.2211 ext. 2280
Residence Life
603.645.9758
School of Business
603.644.3153
School of Education
603.629.4675
School of Arts & Sciences
603.645.9692
Service & Community Involvement
603.314.7965
Sodexo Dining Services
603.645.9710
Student Affairs
603.645.9608
Student Government Association
Student Life/Student Center
Study Abroad
Wellness Center
Southern New Hampshire University
T: 603.645.9608 | F: 603.629.4634
studentaffairs@snhu.edu | www.snhu.edu
603.645.9694
603.629.4631
603.645.9695
603.645.9679
0512
SNHU Family Guide
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Campus Information for Parents
and Guardians of New Students
2012-2013
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Welcome...
It is my pleasure to bring you greetings and best wishes on
behalf of the Division of Student Affairs. We are thrilled that
your son/daughter/family member is joining us! Over the next
several years, we look forward to an important partnership with
you which will allow us to work together to ensure the richest
possible experience for your son/daughter/family member. So
we may be effective as partners, it is important that we provide
you an opportunity to get to know us and our operations. Our
Summer Orientation Program, as well as this publication, is
designed to do just that. We urge you to take some time to
review this information. We believe you will find it useful.
No doubt both you and your son/daughter/family member
will have many questions as this wonderful higher education
journey unfolds. We encourage you to have your son/daughter/
family member visit us anytime there is a question or concern.
We have an outstanding staff of talented professionals poised
to work with him or her. Additionally, we invite you to contact
us if you have questions.
We look forward to meeting you and beginning our partnership!
Heather L. Lorenz
Family Volunteer Programs
Here at SNHU, students, alumni, faculty and administrators
are committed to going above and beyond. Parents and family
members of our current students can help us by getting
involved in our Family Volunteer Programs. Contact us
if you are interested in finding ways to connect at SNHU.
Disability Services
The Office of Disability Services, located in Exeter Hall,
Suite 59, coordinates the accommodations and services for
students with documented mobility, sensory, psychiatric
attention, chronic illness, and/or learning disabilities.
Working closely with the faculty, staff and the ADA/504
Compliance Committee, the office works to ensure that
reasonable accommodations are made to provide programs
and facilities access to individuals with disabilities. This
information can be found on line at snhu.edu/orientation.
Student Computer Specifications
Information about computer hardware and software
requirements is available on line at snhu.orientation.
Click on “laptop program.”
ONE STOP
Looking for information at SNHU?
Visit snhu.edu/family or snhu.edu/orientation.
There you will find a page catered to the families of SNHU
students, with announcements and links to all the areas in
which families typically are interested.
One Stop works with students and parents in understanding
the financial aid process, identifying resources to assist with
paying their bill, and working through other university
administrative and student business needs.
Penmen Cash/Penmen Change
New Student Orientation – “First Days”
The Office of Student Life coordinates the SNHU orientation
programs, which are held in January, June, and September.
The programs focus on the social, academic and personal
transitions all new students face when going to college.
Information is available online at snhu.edu/orientation.
Contact us at orientation@snhu.edu.
Homecoming Weekend
SNHU Homecoming is held annually for alumni as well
as current students and their families during the fall term.
This year’s Homecoming Weekend is scheduled for October
19-21, 2012. More information will be sent out towards the
end of the summer.
Penmen Change is a debit system that is available for
laundry and vending transactions, as well as, the Hospitality
Restaurant, Café E Dolce and the Follett Bookstore. Students
may add money to Penmen Change at the ‘Value Terminal’
located in the Student Center (cash only), via One Stop during
business hours and/or by mailing a payment. Visa, MasterCard,
American Express and Discover are accepted at One Stop.
The SNHU student ID is a multi-use identification card. It
allows users to gain access to events on campus and contains
information regarding Dining Dollars, Penmen Cash and in
certain cases, is used for room access.
Penmen Cash is a debit system that is available for use in
the Dining hall, Common Grounds Coffee Shop, the Follett
Bookstore and outside/off campus vendors. Outside vendors
are listed on penmencash.com. Money may be added to Penmen
Cash at the Sodexo Dining Services office (603-668-2211
Ext. 9710) or by visiting www.penmencash.com. Penmen
Cash refunds may be requested by visiting the Sodexo
Dining Services office or calling 1.800.345.6126.
SNHU Alerts
SNHU alerts is an optional emergency-alert text messaging
service for students, faculty and staff. SNHU Alerts is just one
method the university will use to communicate emergency
information. We will continue to use a variety of methods as
appropriate, including e-mail, telephone and the Web. SNHU
uses this notification system to send alerts about
• Crisis situations affecting the SNHU community
• Closings, cancellations, or delays of office hours or classes
Important Student Handbook Information
The student handbook is a critical document for SNHU
students, as it contains many of the institution’s policies,
expectations and student rights and responsibilities, as well
as important federal compliance information regarding the
use of substances. This information can be found online
at snhu.edu/orientation. Click on Student Handbook.
Communication with Students
The university uses campus mail and university e-mail as
the official means to communicate with students. It is the
responsibility of the student to regularly check both his/her
intercampus mailbox and e-mail account for information from
the university. Failure to use these modes of university-tostudent communication will not relieve a student for missed
deadlines or date responsibilities.
Family Educational Rights & Privacy Act (FERPA)
The Family Educational Rights and Privacy Act, also known
as the Buckley Amendment, affords students certain rights
with respect to their educational records. Under the act, the
primary rights of students include the right to inspect and
review educational records, the right to seek to amend
educational records and the right to have some control over
the disclosure of information from educational records.
The Act applies to all institutions that receive funds under
any program administered by the U.S. Secretary of Education.
Students also have the right to file complaints with the Family
Educational Rights and Privacy Act Office concerning alleged
failures by the institution to comply with the act.
Institutions may disclose information to third parties without
violating FERPA through what is known as “directory
information.” At Southern New Hampshire University,
directory information includes:
• student’s name
• address(es)
• telephone listing(s)
• electronic mail address
• photographs
• fields of study (major(s), minor(s), etc.)
• dates of attendance/enrollment status
• anticipated program completion date
• class level
• Participation in officially recognized activities and sports
• Weight and height of members of athletic teams
• Degrees, honors, and awards received
• The most recent educational agency or institution attended
Under the provisions of FERPA, students have the right to
request that directory information be withheld from disclosure.
Students who do not want information released to individuals
or organizations outside the university must complete an
Authorization to Prevent Disclosure of Directory Information
Form and submit it to the Office of the University Registrar.
This information can be found on mySNHU
my.snhu.edu/Offices/Registrar/Pages/default.aspx.
Releasing Information to Parents/Family Members
Specifically, student information regarding academic
performance (grades), discipline, and health and
counseling records will not be provided to family/family
members unless the student files a release with the Office
of the University Registrar and/or the Wellness Center
noting to whom he/she is authorizing access to his/her
“educational record” information.