The
Navigator
Fall 2012 Entering Class
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We are excited to have you join the SNHU family and we want
to make your transition to the university as easy as possible.
We have created a great online resource for you called the
Navigator, which includes all the information you will need
between now and your first day at SNHU. The online Navigator
will also let you know about some important deadlines that
you will need to pay attention to. We urge you to take some
time to review this information and feel free to share it with
ongratulation
Welcome to SNHU!
your family. You can be confident that our faculty, administration
and staff will support you fully to help make your educational
experience one that will have a lasting positive impact well
beyond your college years. If you have questions, please do
not hesitate to call any member of our staff. We look forward
to making you a valuable part of the SNHU community.
Sincerely,
Paul J. LeBlanc
President of Southern New Hampshire University
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1
Understanding SNHU Account Access
Your username and password allow single sign-on access to register
for Summer Orientation, as well as many other online services here
at SNHU. These include your University e-mail account, our academic
portal known as Blackboard, the online course registration services,
and our bill payment system. All of these services, including the
registration for Summer Orientation for you and your parents/
guardians, can be accessed through mySNHU by navigating to
my.snhu.edu/orientation.
Parents & Guardians
We have designed a condensed version of the online Navigator for you to
view from any computer so you can help your son/daughter chart their
course for Summer Orientation and First Days in September. Just navigate
to snhu.edu/orientation. If you have any questions, please feel free
to contact us at orientation@snhu.edu, or call us at 603.645.9608.
As a security precaution you should log into your mySNHU account
and change your password. This will help protect your privacy and
the use of your account. The password change form is on the
“Orientation” section of mySNHU.
Your e-mail address/SNHU username is:
Your password is your birthday in the following format: MMDDYYYY
For example, if your birthday is August 25, 1994, your password would be 08251994.
If you have problems logging into your account, you can contact the
SNHU Help Desk at helpdesk@snhu.edu or by calling 603.626.9000.
Accessing Online Navigator
Accessing the Navigator online is simple, just visit my.snhu.edu/orientation.
Here you and your family will have 24/7 access to more details on
the steps you need to take as well as a timeline and list of deadlines.
Make sure to use both this booklet along with our website. And don’t
hesitate to e-mail us at orientation@snhu.edu if you get stuck or have a
quick question.
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Step
Two
One
Step
Register for Summer Orientation
Complete Your
Mathematics & English Self-Placement Activities
All first year students have the opportunity to select their Mathematics and English courses based on several activities that will guide
them through the process.
When you register for Summer Orientation, you will find information on
how to complete the Mathematics and English self-placement activities.
Please allow at least 45 minutes to complete these self-placement
activities as part of the Summer Orientation registration process.
Register for Summer Orientation at my.snhu.edu/orientation
All new University College
Students are charged an
Orientation Fee, which covers
the cost of both the Summer
Orientation and First Days
programs. This is a comprehensive
fee that is non-refundable. This
covers the expenses associated
with these programs for both
students and family members.
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June
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Transfer Students
First Year Students in the University Honors Program,
3-Year Honors Program or Culinary Program
Visit my.snhu.edu/orientation to complete these activities as part of your
Summer Orientation process.
Three
The Summer Orientation dates are June 20, 22, and 26 for First Year
Students. First Year Students in the University Honors Program, 3-Year
Honors Program, or Culinary Program (First Year and Transfers) are
scheduled to attend on June 28 only. Summer Orientation for Transfer
Students, including First Year Students transferring in with more than
15 credits are asked to attend the program on June 18.
Please allow at least 45 minutes to complete the activities. If you are
unable to attend Summer Orientation, please make sure to complete
these activities before July 1. If you do not complete these activities
by July 1, your schedule will be prepared for you by the Registrar,
and you will be assigned to an English and Mathematics course.
Step
Understanding mySNHU
mySNHU is a web interface that allows you to access information
from Southern New Hampshire University’s administrative database.
mySNHU is available to both Students and Faculty and provides a
number of convenient online services. mySNHU is used to search,
register for and manage your courses, change your address or phone
number, check your grades and much more.
In preparation for Summer Orientation and course registration for the
fall semester, please visit my.snhu.edu/orientation to familiarize yourself
with the self-service section of the site.
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Complete Your Housing Form (if applicable)
Step
Five
Four
Step
Complete Your Medical Records
Three-quarters of SNHU undergraduate students live on our 300-acre
campus, and it’s easy to see why. From our extensive housing options
to our vibrant events calendar, residence life here is rich and full.
Each area has a live-in professional staff member (Residence
Director) who supervises the student Resident Assistant staff,
coordinates hall programming for the development of community,
acts as a liaison for offices that provide support services for the
resident students and provides referral to students in need of
personal assistance.
Your Residence Agreement and Residence Preference forms are due
two weeks after you send in your deposit. Visit my.snhu.edu/orientation to
complete your forms or contact Residence Life at 603.645.9758 or
housingquestions@snhu.edu.
SNHU cares about you and wants to help keep you healthy and happy.
All students must have a completed medical record form on file with
SNHU Health Services.
• Please visit my.snhu.edu/orientation to complete your health
form before orientation and your insurance waiver form
before August 1 (if applicable).
Our health service staff members include a full time Registered
Nurse and a full time Licensed Practical Nurse. Health Services offers
treatment of common acute problems (e.g., colds, flu, and burns),
personal health counseling, education on preventative medicine,
information on birth control, referral for sexually transmitted infections
testing and assistance processing insurance claims. Health Services
is a licensed facility and must follow guidelines established by the NH
Department of Health and Human Services. At the discretion of the
nurse, students will be referred out to the University Medical Director,
or another medical facility off off site for further evaluation and treatment.
If you have any questions, please contact the Wellness Center
at 603.645.9679 or wellness@snhu.edu.
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Complete Your Financial Aid Award
Step
Understanding How to Pay Your Bill
One Stop is the place for all of your financial aid, billing and administrative student needs. One Stop partners with students and families to
identify, educate, and award the best resources available so you can focus
on experiencing a dynamic and exciting SNHU education.
The online Navigator provides you with helpful information on paying
your bill and/or enrolling in a payment arrangement with Tuition
Management Systems (TMS), as well as, information on Financial
Aid, tuition, fees, medical insurance, housing rates, and dining plans.
Your financial aid award is determined on the basis of the information you
or your parents provided on the Free Application for Federal Student Aid.
A financial aid award consists of gift aid (such as scholarships and grants,
which do not need to be repaid) and self-help aid (such as federal student
loans and federal work study which must be borrowed or earned).
You will also be able to find information about adding money to
your Penmen Change Account (for laundry and on-campus vending
machines) or your Penmen Cash Account (for eating off-campus
through a variety of partnered venders along with select
on-campus services).
The Award Guide available in the online Navigator is a tool to assist you
in understanding your financial aid award. Throughout this website, you
will find information and instructions on:
Please note that payment of the
net balance due must be received
by the due dates shown below.
Payment is due in full by:
Fall Due Date: August 1, 2012
Spring Due Date: January 1, 2013
• Accepting or declining your offered financial aid
• Understanding your rights and responsibilities as a borrower
You can visit the Department of Education’s Direct Loan website at
studentloans.gov to finalize your Direct Stafford Loans. The following two
steps must be completed by August 1st:
• Sign the Direct Loan Master Promissory Note
• Complete the online Entrance Loan Counseling
If you have been offered a Perkins Loan, you will receive an email to your
SNHU email address after August 1st with the steps needed to complete
and electronically sign the Perkins Loan Master Promissory Note.
Visit my.snhu.edu/orientation for more information or if you have any questions
regarding the financial aid process or your financial aid award, please
contact One Stop at 877.455.7648 or email onestop@snhu.edu.
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Seven
Six
Step
Visit my.snhu.edu/orientation
for more information or contact
One Stop at 877.455.7648 or
email onestop@snhu.edu.
August 2012
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Deadlines
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Register with NCAA Eligibility Center
Step
Nine
Eight
Step
Connecting with Technology @ SNHU
You may verify that you know this information by logging in to
mySNHU at my.snhu.edu. If you are unable to access your SNHU email
with your email address and password, then please contact the SNHU
Technology Help Desk.
Up-To-Date Anti-Virus
Anti-Virus is important as it scans your computer to ensure that
viruses are identified and quarantined/removed before they cause
further damage. Please make sure you have the latest Virus
Definitions file. Please feel free to contact us with any questions
on how to do this.
SNHU requires both Macs and PCs to have an Anti-Virus program
installed and up-to-date. Students who reside on-campus can be
provided with free Anti-Virus software from Symantec by going to
trackit.snhu.edu/symantec (for PCs) or trackit.snhu.edu/symantecmac (for Macs).
Do you enjoy sports? You can make
that part of your SNHU experience as
well. SNHU is an NCAA Division II
institution, so if you want to play for an
SNHU team, you must register with the
NCAA Eligibility Center.
See your school counselor or visit
my.snhu.edu/orientation for more information.
If you have questions, please contact
Jaime Browne, SNHU Compliance
Coordinator, at 603.645.9783 or
j.browne@snhu.edu.
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Up-To-Date Operating System
In Microsoft Windows, the Windows/Microsoft Update web site
(windowsupdate.microsoft.com) will scan your computer and offer the latest
updates for download. In Mac OS X, the Software Update program
from the Apple Menu will provide the latest updates to all of Mac OS
X and Apple Software. The latest Updates to your Operating System
are required to access the SNHU Network.
Visit my.snhu.edu/orientation for more information or if you would like
to speak with someone at the SNHU Help Desk, you can get in
touch by stopping by the Computer Center in Exeter Hall, call us at
603.626.9000, or send an email to helpdesk@snhu.edu.
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Navigator Check List
Once online, you’ll see a timeline and some
important steps for you to complete.
Feel free to use this helpful check list.
What To Do Before Summer Orientation
Before Classes Begin (continued)
o Register for Summer Orientation – Step 1
o Complete the Mathematics & English Self-Placement Activities – Step 2
o Explore mySNHU at my.snhu.edu/orientation – Step 3
o Complete and return your Housing forms (if applicable) – Step 4
o Complete and return your Medical Record form – Step 5
o Activate your offered Financial Aid Award
(by August 1 to avoid a late fee) – Step 6
- If you are declining any federal loans, sign and return your award
letter to One Stop. (You will not need to return your award letter if you
wish that no changes be made to your offered Financial Aid Award.)
- Complete Entrance Loan counseling and sign the Direct Loan
Master Promissory Note at studentloans.gov to activate your offered
Federal Direct Stafford Loans.
o Sign the Institutional Promissory Note by visiting snhu.edu, Keyword
search: Promissory.
o Understand how to pay your first bill: understand your payment options
and complete the necessary paperwork – Step 7
o Apply for NCAA eligibility (if applicable) – Step 8
o Purchase your Laptop (place your order by July 15)
o Complete Alcohol Wise – Part I between August 15 - 30
o Update your anti-virus software before arriving at First Days – Step 9
o First Year Students: read your summer reading/common book
o Purchase books for classes
o Read through the Student Handbook and agree to abide by
SNHU guidelines
o Add money to Penmen Cash/Penmen Change accounts (optional)
o Activate your SNHUOne “refund” Card
o Sign up to receive important information through SNHU Alerts (optional)
Immediately After Summer Orientation
o Register online for classes through my.snhu.edu (more information will be
provided at Summer Orientation)
After Arriving on Campus
o Complete Alcohol Wise Part II
o Attend First Days program to get you off to a great start
o Attend the Job Fair (for on-campus employment)
o Attend Club Day and become active on campus
Additional Offices and Information
The online Navigator also offers links to more details about our campus
community and offices. Information on Academic Advising, the Campus
Store, Dining Services, the Laptop Program and much more can be found
at my.SNHU.edu/orientation under the offices drop down menu.
Before Classes Begin
o Insurance Waiver Form (by August 1)
o Pay any remaining balance on your bill (by August 1)
o Register for your parking permit
o If you have been offered a Perkins Loan, sign the Perkins Loan Master
Promissory Note (MPN) after August 1st. (You will receive an email to
your SNHU email account from One Stop with the instructions on how to
complete and electronically sign the Perkins MPN)
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Campus Map
Buildings Legend
1. Athletic Complex
2. New Castle Hall
3. Greeley
4. Whittier
5. Winnipesaukee
6. Merrimack
7. Ossipee
8. Kearsarge
9. Spaulding
10. Winnisquam
11. Chocorua
12. Exeter Hall (Postal Services)
13. Stark Hall
14. Student Center
15. Library/AV Studio
16. Belknap
17. Robert Frost Hall
18. Campbell House
19. Morrissey House
Parking Directory
WResident Student Only
(West of N. River Road)
CCommuter Students,
Staff/Faculty, Visitor Only
EResident Students Only
(East of N. River Road)
L Handicap & Loading
F Resident Freshmen
SDX Sodexo Employee Only
S/F Staff & faculty Only
* No Parking Midnight to 6 a.m.
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20. Ford House
21. Dining Center
22. Academic Building
23. Hospitality Center
24. Washington Hall
25. Sunapee
26. Cranmore
27. Attitash
28. Hillsboro
29. Rockingham
30. Central Receiving
31. Facilities Complex
32. Webster Hall
33. Webster House
34. Madison House
35. Lincoln
36. Conway
37. Hampton
38. Windsor
Points of Interest
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Campus Store
New Hampshire Writer’s Project
Office of Undergraduate Admission
One Stop
Post Office
Public Safety
Residence Life
Wellness Center
World Affairs Council
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The Student Center - A Destination for Activities
2012-2013 Calendar
First Days......................
New Student Convocation...
Start of Classes...............
Club Day.......................
Columbus Day Observed.....
Homecoming Weekend.......
Thanksgiving Break...........
Last Day of Classes..........
Sept. 2 to Sept. 4
Sept. 2
Sept. 5
Sept. 12
Oct. 8
Oct. 19-21
Nov. 21 to Nov. 25
Dec. 14
Final Exams...................
Winter Break.................
Start of Spring Classes.....
Spring Break.................
Classes Resume.............
Last Day of Classes.........
Reading Day..................
Final Exams...................
Dec. 17 to Dec. 21
Dec. 22 to Jan. 14
Jan. 15
March 2 to March 10
March 11
April 26
April 27
April 29 to May 3
Social Media
Club Day is September 12 at 2 p.m.
SNHU has over 50 clubs and organizations, and 200+ events annually
that you can get involved with once you arrive on campus. Check them
out at mySNHU at the Campus Programming & Leadership Office page
under the “Offices” drop down. Follow these departments and programs
on Twitter for quick updates:
Follow us on Twitter:
@SNHU
General news about SNHU
@asksnhu
Get questions answered
@snhustudentlife
Promoting events and programs in the Student Center
@SNHUprogramming
Promoting student programs and events on campus
@SNHU_OneStop
Get answers to your financial questions
@SNHUCareerCtr
Get connected to career services
@SNHULibrary
Learn about the services offered at the Library
@SNHUPenmen
Find the latest scores and happenings in Athletics
@SNHUadmission
Keep connected with Admission as you get ready for
your first day on campus
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The Student Center houses many unique services, which include the Campus
Store, Copies Plus, and a coffee shop. Also located in this building are the
offices of Student Affairs, Student Life, Campus Ministry, Campus Programming
& Leadership. Cultural Outreach & Involvement and Veteran’s Affairs. There
are many places to hangout and relax in the building, including The Last
Chapter Pub, the Corcoran Conference Room, Interfaith Reflection Space and
the Lolly Kummin’s Lounge. Student organization offices include the Student
Government Association (SGA), Coordinators of Activities & Programming
Events (CAPE), Inter-Greek Council (IGC), Generation Equality, Beloved
Community, Radio SNHU, and the Yearbook.
Become a fan on Facebook:
Campus Programming & Leadership
www.facebook.com/snhucpl
Student Life and the Student Center
www.facebook.com/snhusl
Club Day is held in the fall and spring here at SNHU. This is a great place to
learn about all the opportunities that are available to become a part of while at
SNHU. There are over 50 registered clubs and organizations, including academic,
community service, sports, Greek life and media groups, to name a few.
Relax and Eat in the Dining Center
The Dining Hall has offerings ranging from great international dishes at the
Euro to great burger options at the Mill City Grill. In addition La Trattoria
offers flat bread pizzas, quesadillas, and Panini’s. Getting a wrap or sub is
never a problem at the Ultimate Deli and Global Cuisine now features a
Mongolian Grill to shake things up. The Salad Toss is there for those salad
bar lovers and for those in a hurry you can swing by the Express Zone for
an on-the-go meal or snack. The dining facility has so many great features.
Whether it’s the food, banquet facilities, atmosphere, or a quick cup of
coffee, we look forward to serving you and sharing in the excitement.
Office of Cultural Outreach & Involvement
SNHU Diversity Initiative – Many Faces, New Perspectives, One University
We believe diversity is integral to our university culture. Research has
shown that a diverse population – in terms of background, talent and
perspective – enhances the educational environment for all. The university’s
diversity office, the Office of Cultural Outreach & Involvement, works with
students, faculty and staff from across the university to create a welcoming
and supportive campus environment.
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Student Life
2500 North River Road
Manchester NH 03106-1045
Phone: 603.645.9608 | Fax: 603.629.4634­
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orientation@snhu.edu
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