The
Navigator
Summer 2013 Entering Class
Register NOW For Summer Orientation see page 4
We are excited to have you join the SNHU family and we want
ongratulation
Welcome to SNHU!
to make your transition to the university as easy as possible.
We have created a great online resource for you called the
Navigator, which includes all the information you will need
between now and your first day at SNHU. The online Navigator
will also let you know about some important deadlines that
you will need to pay attention to. We urge you to take some
time to review this information and feel free to share it with
your family. You can be confident that our faculty, administration
and staff will support you fully to help make your educational
experience one that will have a lasting positive impact well
beyond your college years. If you have questions, please do
not hesitate to call any member of our staff. We look forward
to making you a valuable part of the SNHU community.
Sincerely,
Paul J. LeBlanc
President of Southern New Hampshire University
2
1
Understanding SNHU Account Access
Your username and password allow single sign-on access to register
for Summer Orientation, as well as many other online services here
at SNHU. These include your University e-mail account, our academic
portal known as Blackboard, the online course registration services,
and our bill payment system. All of these services, including the
registration for Summer Orientation for you and your parents/
guardians, can be accessed through mySNHU by navigating to
my.snhu.edu/orientation.
Parents & Guardians
We have designed a condensed version of the online Navigator for you to view
from any computer so you can help your son/daughter chart their course
before arriving in September. Just navigate to family.snhu.edu/family. If you
have any questions, please feel free to contact us at orientation@snhu.edu,
or call us at 603.629.4631.
As a security precaution you should log into your mySNHU account
and change your password. This will help protect your privacy and
the use of your account. The password change form is on the
“Orientation” section of mySNHU.
Your e-mail address/SNHU username is:
Your password is your birthday in the following format: MMDDYYYY
For example, if your birthday is August 25, 1994, your password would be 08251994.
If you have problems logging into your account, you can contact the
SNHU Help Desk by calling 603.626.9000.
Accessing Online Navigator
Accessing the Navigator online is simple, just visit my.snhu.edu/orientation.
Here you and your family will have 24/7 access to more details on
the steps you need to take as well as a timeline and list of deadlines.
Make sure to use both this booklet along with our website. And don’t
hesitate to e-mail us at orientation@snhu.edu if you get stuck or have a
quick question.
2
3
Step
Two
One
Step
Register for Summer Orientation
Complete Your
Mathematics & English Self-Placement Activities
All first year students have the opportunity to select their Mathematics and English courses based on several activities that will guide
them through the process.
When you register for Summer Orientation, you will find information on
how to complete the Mathematics and English self-placement activities.
Please allow at least 45 minutes to complete these self-placement
activities as part of the Summer Orientation registration process.
Register for Summer Orientation
at my.snhu.edu/orientation
4
All new University College
Students are charged an
Orientation Fee, which covers
the cost of both the Summer
Orientation and First Days
programs. This is a comprehensive
fee that is non-refundable. This
covers the expenses associated
with these programs for both
students and family members.
June
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First Year Students
Transfer Students
Culinary Program
First Year Students in the University Honors
Program, 3-Year Honors Program and Degree in
Three Program
Visit my.snhu.edu/orientation to complete these activities as part of your
Summer Orientation process.
Three
The Summer Orientation dates are June 17, 19 and 21 for First Year
Students. First Year Students in the University Honors Program, 3-Year
Honors Program, or Degree-in-three Program are scheduled to attend on
June 25 only. Culinary Program (First Year and Transfers) are scheduled
on June 27 only. Summer Orientation for Transfer Students except
Culinary, including First Year Students transferring in with more than
15 credits are asked to attend the program on June 12.
Please allow at least 45 minutes to complete the activities. If you are
unable to attend Summer Orientation, please make sure to complete
these activities before July 1. If you do not complete these activities
by July 1, your schedule will be prepared for you by the Registrar,
and you will be assigned to an English and Mathematics course.
Step
Understanding mySNHU
mySNHU is a web interface that allows you to access information
from Southern New Hampshire University’s administrative database.
mySNHU is available to both Students and Faculty and provides a
number of convenient online services. mySNHU is used to search,
register for and manage your courses, change your address or phone
number, check your grades and much more.
In preparation for Summer Orientation and course registration for the
fall semester, please visit my.snhu.edu/orientation to familiarize yourself
with the self-service section of the site.
5
Complete Your Housing Form (if applicable)
Step
Five
Four
Step
Complete Your Medical Records
Three-quarters of SNHU undergraduate students live on our 300-acre
campus, and it’s easy to see why. From our extensive housing options
to our vibrant events calendar, residence life here is rich and full.
Each area has a live-in professional staff member (Residence
Director) who supervises the student Resident Assistant staff,
coordinates hall programming for the development of community,
acts as a liaison for offices that provide support services for the
resident students and provides referral to students in need of
personal assistance.
Your Residence Agreement and Residence Preference forms are due
two weeks after you send in your deposit. Visit my.snhu.edu/orientation to
complete your forms or contact Residence Life at 603.645.9758 or
housingquestions@snhu.edu.
SNHU cares about you and wants to help keep you healthy and happy.
All students must have a completed medical record form on file with
SNHU Health Services.
• Please visit my.snhu.edu/orientation to complete your health
form before you arrive in September and your insurance waiver
form before August 1 (if applicable).
Our health service staff members include a full time Registered
Nurse and a full time Licensed Practical Nurse. Health Services offers
treatment of common acute problems (e.g., colds, flu, and burns),
personal health counseling, education on preventative medicine,
information on birth control, referral for sexually transmitted infections
testing and assistance processing insurance claims. Health Services
is a licensed facility and must follow guidelines established by the NH
Department of Health and Human Services. At the discretion of the
nurse, students will be referred out to the University Medical Director,
or another medical facility off site for further evaluation and treatment.
If you have any questions, please contact the Wellness Center
at 603.645.9679 or wellness@snhu.edu.
6
7
Complete Your Financial Aid Award
Step
Understanding How to Pay Your Bill
One Stop is the place for all of your financial aid, billing and administrative student needs. One Stop partners with students and families to
identify, educate, and award the best resources available so you can focus
on experiencing a dynamic and exciting SNHU education.
The online Navigator provides you with helpful information on paying
your bill and/or enrolling in a payment arrangement with Tuition
Management Systems (TMS), as well as, information on Financial
Aid, tuition, fees, medical insurance, housing rates, and dining plans.
Your financial aid award is determined on the basis of the information you
or your parents provided on the Free Application for Federal Student Aid.
A financial aid award consists of gift aid (such as scholarships and grants,
which do not need to be repaid) and self-help aid (such as federal student
loans and federal work study which must be borrowed or earned).
You will also be able to find information about adding money to
your Penmen Change Account (for laundry and on-campus vending
machines) or your Penmen Cash Account (for eating off-campus
through a variety of partnered venders along with select
on-campus services).
The Award Guide available in the online Navigator is a tool to assist you
in understanding your financial aid award. Throughout this website, you
will find information and instructions on:
Please note that payment of the
net balance due must be received
by the due dates shown below.
Payment is due in full by:
Fall Due Date: August 1, 2013
Spring Due Date: January 1, 2014
• Accepting or declining your offered financial aid
• Understanding your rights and responsibilities as a borrower
You can visit the Department of Education’s Direct Loan website at
studentloans.gov to finalize your Direct Stafford Loans. The following two
steps must be completed by August 1st:
• Sign the Direct Loan Master Promissory Note
• Complete the online Entrance Loan Counseling
If you have been offered a Perkins Loan, you will receive an email to your
SNHU email address after August 1st with the steps needed to complete
and electronically sign the Perkins Loan Master Promissory Note.
Visit my.snhu.edu/orientation for more information or if you have any questions
regarding the financial aid process or your financial aid award, please
contact One Stop at 877.455.7648 or email onestop@snhu.edu.
8
Seven
Six
Step
Visit my.snhu.edu/orientation
for more information or contact
One Stop at 877.455.7648 or
email onestop@snhu.edu.
August 2013
Sun.
Mon.
Tue.
Wed.
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Fri.
Sat.
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January 2014
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Deadlines
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Register with NCAA Eligibility Center
Step
Nine
Eight
Step
Connecting with Technology @ SNHU
You may verify that you know this information by logging in to
mySNHU at my.snhu.edu. If you are unable to access your SNHU email
with your email address and password, then please contact the SNHU
Technology Help Desk.
Up-To-Date Anti-Virus
Anti-Virus is important as it scans your computer to ensure that
viruses are identified and quarantined/removed before they cause
further damage. Please make sure you have the latest Virus
Definitions file. Please feel free to contact us with any questions
on how to do this.
SNHU requires both Macs and PCs to have an anti-virus program
installed and up-to-date. Students who reside on campus can be
provided with free anti-virus software from Symantec by going to
webapps.snhu.edu/Symantec.
Do you enjoy sports? You can make
that part of your SNHU experience as
well. SNHU is an NCAA Division II
institution, so if you want to play for an
SNHU team, you must register with the
NCAA Eligibility Center.
See your school counselor or visit
my.snhu.edu/orientation for more information.
If you have questions, please contact
Chad Mason, SNHU Compliance
Coordinator, at 603.645.9783 or
c.mason@snhu.edu.
10
Up-To-Date Operating System
In Microsoft Windows, the Windows/Microsoft Update web site
(windowsupdate.microsoft.com) will scan your computer and offer the latest
updates for download. In Mac OS X, the Software Update program
from the Apple Menu will provide the latest updates to all of Mac OS
X and Apple Software. The latest Updates to your Operating System
are required to access the SNHU Network.
Visit my.snhu.edu/orientation for more information or if you would like to
speak with someone at the SNHU Help Desk, you can get in touch
by stopping by the Help Desk in Exeter Hall or by calling us at
603.626.9000.
You can now View My Help Desk Cases to review your active Help
Desk Cases and open new Help Desk Cases through mySNHU. Login
at my.snhu.edu and look for this link under the Technology section on the
left-side Navigation menu.
11
Navigator
Navigator Check
Check List
List
Once online, you’ll see a timeline and some
important steps for you to complete.
Feel free to use this helpful check list.
What To Do Before Summer Orientation
Before Classes Begin (continued)
o Register for Summer Orientation – Step 1
o Complete the Mathematics & English Self-Placement Activities – Step 2
o Explore mySNHU at my.snhu.edu/orientation – Step 3
o Complete and return your Housing forms (if applicable) – Step 4
o Complete and return your Medical Record form – Step 5
o Sign the SNHU Institutional Promissory Note by visitingsnhu.edu/9461.asp
o Understand how to pay your first bill: understand your payment options
and complete the necessary paperwork – Step 7
o Apply for NCAA eligibility (if applicable) – Step 8
o Purchase your Laptop (place your order by July 15)
o Complete Alcohol Wise – Part I between August 15 - 30
o Update your anti-virus software before arriving at First Days – Step 9
o First Year Students: read your summer reading/common book
o Purchase books for classes
o Read through the Student Handbook and agree to abide by
SNHU guidelines
o Add money to Penmen Cash/Penmen Change accounts (optional) See
page 15 for details
o Activate your SNHUOne “refund” Card
o Sign up to receive important information through SNHU Alerts (optional)
Immediately After Summer Orientation
o To activate your Federal Direct Stafford Loans complete Entrance Loan
counseling and sign the Master Promissory Note at studentloans.gov
by August 1st. – Step 6
o Register online for classes through my.snhu.edu (more information will be
provided at Summer Orientation)
Before Classes Begin
o Insurance Waiver Form (by August 1)
o Pay any remaining balance on your bill (by August 1)
o If interested in working on-campus in a Federal Work-Study or University
Paid position, you can begin to view and apply for positions on August
1st; see page 14 for details
o Register for your parking permit, see page 20 for details
o If you have been offered a Perkins Loan, sign the Perkins Loan Master
Promissory Note (MPN) after August 1st. (You will receive an email to
your SNHU email account from One Stop with the instructions on how to
complete and electronically sign the Perkins MPN)
12
After Arriving on Campus
o Complete Alcohol Wise Part II
o Attend First Days program to get you off to a great start
o Attend Involvement Fair on Wednesday, September 11, 2013
Additional Offices and Information
The online Navigator also offers links to more details about our campus
community and offices. Information on Academic Advising, the Campus
Store, Dining Services, the Laptop Program and much more can be found
at my.SNHU.edu/orientation under the offices drop down menu.
13
General
NavigatorInformation
Check List
SNHU Student Employment & Work-Study
The SNHU student employment program
is developed to prepare students for “life
after graduation” by providing part-time
employment opportunities that give students
the opportunity to gain valuable work
experience (related to your course of study or
not) and that encourage community service.
Many Federal Work-Study positions are
available on-campus as well as in the greater
Manchester community. If you were offered
federal work-study as part of your financial
aid package, you can apply for a work-study
position. Federal work-study positions are
not guaranteed; you must apply and be hired
for an open position.
The university also has a limited number
of university-paid positions. Any student
regardless of financial need can apply for
a university paid position.
Job postings will begin to be available online
through the SNHU Student Employment
on August 1st. More information (including
what work documents you need before
you can begin to work) about student
employment and work-study is available
online at bit.ly/SNHUwork. (The bit.ly Web
address is case sensitive.)
14
Penman Cash & Change
Penmen Cash
Penmen Cash is an account into which funds can be deposited and
then accessed with the SNHU ID card when making purchases at
any of our participating locations off campus. The ID card is swiped
through a terminal (in the same manner that a credit card is used), and
the amount of the purchase is deducted from the account balance. This
account cannot be overdrawn because the card holder can spend only
the amount that is in the account. Funds deposited on your Penmen
Cash account will no longer be accepted at the laundry and vending
machines. Penmen Cash can also be used at the dining and snack
bar locations if the meal plan is fully expended for a given semester.
Students will have access to see a list of current participating offcampus locations on mySNHU beginning in June. Funds are added to
Penmen Cash by visiting penmencash.com or by calling 800.345.6126.
Penmen Change
Penmen Change is a separate account on your SNHU ID card that is
used for laundry and vending transactions, as well as at the Hospitality
Restaurant, Caffé E Dolce and the Bookstore (Barnes and Noble College).
Funds can be deposited through one of the “cash-to-card” machines
in front of the bookstore or in the dining center, the One Stop, or by
transferring Penmen Cash funds at the Sodexo Office in the cafeteria.
Type of Transactions
Penmen Cash
Penman Change
Laundry in Residence Halls
X
Vending Machines Across Campus
X
Campus Bookstore
X
Off Campus Participating Businesses
X
Dining Facility After Depleted Meal Plan
X
X
15
Manchester Area Information
Manchester is one of the largest and most dynamic cities in northern
New England. With a population of just over 100,000, Manchester
combines small-town charm with a lively cultural scene.
Bus Service
Go listen to music. We’re home to two orchestras, an opera company,
and dozens of nightclubs. Go shopping. Stores here range from
upscale boutiques to funky thrift stores—and there’s no sales tax.
Go out to eat. Downtown Manchester boasts more than 70 restaurants.
Go cheer for a local sports team. We’re home to the Manchester
Monarchs hockey team and the Fisher Cats baseball team. Go
fishing, go for a hike, or go skiing. Manchester has it all.
Visit mtabus.org for an up-to-date bus schedule.
See Route 5 – SNHU/River Road
Check out some of the links below to find area dining, lodging,
shopping and things to do:
www.intownmanchester.com
www.nh.com
www.newhampshire.com
www.visitnh.gov
www.manchester-chamber.org
Taxi Inc: 603.669.8765
Town and Country Taxi: 603.668.3440
Manchester Taxi: 603.623.2222
West Side Taxi: 603.668.2444
Executive Airport Service: 603.625.2999
Royal Airport Service: 800.494.0508
Queen City Taxi: 603.622.0008
What are you
looking for?
intown
manchester.com
nh.com
newhampshire.com visitnh.gov
X
A place to stay
X
A place to eat
X
X
X
Shopping
X
X
X
X
X
X
X
X
X
X
Outdoor Activities
Indoor Activities
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How to Get There
We have a city bus that comes directly to our campus; pick up is in
front of the Robert A. Freese Student Center.
Taxi Services
Whether you need a ride to the airport, or just want to head into
Manchester to do some shopping or go out to eat, here are few options
for taxi and airport services that will pick you up on campus.
manchester
chamber.org
X
X
X
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Involvement Fair
Homecoming Weekend
Homecoming Weekend at SNHU
is October 18 – 20, 2013. This is
a weekend for the families of our
current students, alumni, faculty,
staff and students to come together
for a range of activities, golf
tournament, music, sporting events,
workshops, and more.
September 11, 2013
Involvement Fair is held in the fall and spring at SNHU. This is a
great opportunity to find a club or organization that interests you,
or a place to volunteer. There will be more than 100 clubs and
organizations, from SNHU and the local community to visit and
learn about. Representatives will be there to answer any questions
you may have about their group. Examples of the clubs and types
of organizations that will be on hand include academic, community
service, intramurals and athletic clubs, Fraternities & Sororities and
media groups.
Keeping Your Family Connected
Family.snhu.edu/family is the accessible web portal for the families
of SNHU students. Information and contact information for key
departments, programs and services can be found here as well as the
opportunity to register a family email address for inclusion in our
e-communication throughout the year.
18
We hope you will put it on the
calendar and plan to be part of
this annual tradition. Details of
the weekend will be posted on
family.snhu.edu/family.
SNHU Athletics
snhupenmen.com is our official website
for the SNHU Penmen Athletic
program. Follow our teams
throughout the year. Better yet,
plan to come to the games and
cheer on our teams to victory!
19
Parking Decals
All SNHU students are required to purchase a parking decal if
they plan to park on campus. These decals are ordered online at
snhu.thepermitstore.com. In order to order a decal, you will need your SNHU
student ID number. This will need to be entered at the time the decal is
ordered so your student account can be charged accordingly. You will
be billed by SNHU for this charge in the month following the online
order. At the time of purchase, you will also be asked to add vehicle
information and to enter the mailing address for delivery of the parking
decal. You will need this information handy to register for the decal.
Many Faces, New Perspectives, One University
We believe diversity is integral to our university culture. Research has
shown that a diverse population – in terms of background, talent and
perspective – enhances the educational environment for all. The
university’s diversity office, works with students, faculty and staff from
across the university to create a welcoming and supportive campus
environment. Follow us on Twitter to find out what’s happening in the
Diversity office @SNHUDiversity
All students can begin ordering decals for 2013-14 online on Monday,
August 12, 2013. We are not yet sure if there will be a cap placed on
the number of freshmen decals made available for 2013-14.
President’s Commission for LGBTQ Advocacy
The costs for 2013-14 decals will be as follows:
Freshman Resident Day Returning Resident Day
Commuter Day / COCE
$204.95
$104.95
$54.95
Commuter Resources
As a commuter student, we know that you have different needs than
those of our resident students. You’ll be looking for the best parking
spots each day, finding space to relax between classes, or deciding
whether to eat at home or at school. We are here to assist with your
transition to life at SNHU and provide you with a way to connect
with other students and services on campus. The Office of Student
Involvement will be working on a number of commuter programs this
year, so please feel free to contact them to discuss ideas that will make
commuter student life better at SNHU!
20
Office of Diversity Initiatives
Voluntary Commuter Meal Plan This plan is offered for all commuter students and allows you to add
dining dollars onto your SNHU ID card and use these dollars at any
food service location that accepts dining dollars. Students sign-up at
One Stop and the plan is voluntary for commuter students only. For
more information go dinesnhu.com.
The President’s Commission for Lesbian, Gay, Bisexual, Transgender
and Queer Advocacy is dedicated to the promotion of a campus climate
defined by equality, civility and respect. The commission will strive
to ensure a safe, positive experience for its students, faculty, staff and
alumni who identify as part of the LGBTQ community through advocacy,
policy review, programming and education.
For additional resources, visit the Office of Diversity Initiatives in
the Student Center room 112. Here you’ll find a mulitcultural lounge
space and an LGBTQ resource room. my.snhu.edu/CommunityLife/LGBTQAdvocacy
DeColfmaker Veteran’s Lounge
Located in Room 113 of the Robert A. Freese Student Center, The
DeColfmacker Veterans Lounge was conceived to provide better
service to SNHU student veterans. As a student veteran, this is
your place to connect with other veteran students, or be connected
to information and experts on the services, support, and benefits that
you are entitled to. To learn more about the veteran’s lounge visit your
mySNHU page, go to Offices, then choose DeColfmaker Veteran’s
Lounge for more information and great resources for veterans.
21
Robert A. Freese Student Center
The Robert A. Freese Student
Center houses the Campus
Store, Campus Café, Copies
Plus, Concierge Desk,
Interfaith Prayer Room, and
Club Suite. Also located in
this building are offices for
the Dean of Students, Student
Center Operations, Office of
Student Involvement,
Campus Ministry, Veteran’s Services, and Diversity Initiatives,
Wellness Center, and LGBTQ support services. There is also meeting/
programming space which includes The Last Chapter Pub, the
Corcoran Conference Room, and small conference rooms. There
are student organization offices in the building, which include
the Student Government Association, Coordinators of Activities
& Programming Events (CAPE), Inter-Greek Council, Beloved
Community, LGBTQ Office, and Radio SNHU. Many students pick
up their mail and attend student events, and hangout in this central
location on campus.
2013-2014 Calendar
First Days...................... Sept. 1 to Sept. 3
Start of Classes............... Sept. 4
Columbus Day Observed..... Oct. 14
Homecoming Weekend....... Oct. 18-20
Veterans Day Observed...... Nov. 11
Thanksgiving Break........... Nov. 27 to Nov. 29
Last Day of Classes.......... Dec. 13
Final Exams................... Dec. 16 to Dec. 20
Winter Break.................
Start of Spring Classes.....
Spring Break.................
Classes Resume.............
Last Day of Classes.........
Reading Day..................
Final Exams...................
Commencement.............
Dec. 21 to Jan. 13
Jan. 14
March 3 to March 7
March 10
April 25
April 26
April 28 to May 2
May;
To be announced
Social Media
Scan this QR code to view the SNHU Events Calendar or visit:
http://snhucalendar.snhu.edu/
SNHU has over 50 clubs and organizations, and 200+ events annually
that you can get involved with once you arrive on campus. Check
them out on mySNHU at the Office of Student Involvement under the
“Offices” drop down.
@SNHUOnCampus
Relax and Eat in the Dining Center
The Dining Hall has offerings ranging from great international dishes
at the Euro to great burger options at the Mill City Grill. In addition La
Trattoria offers flat bread pizzas, quesadillas, and Panini’s. Getting a
wrap or sub is never a problem at the Ultimate Deli and Global Cuisine
now features a Mongolian Grill to shake things up. The Salad Toss is
there for those salad bar lovers and for those in a hurry you can swing
by the Express Zone for an on-the-go meal or snack. The dining facility
has so many great features. Whether it’s the food, banquet facilities,
atmosphere, or a quick cup of coffee, we look forward to serving you
and sharing in the excitement.
22
/SNHUOnCampus
/groups/SNHUClassof2017
/groups/SNHU2017Parents
@SNHU
/SNHUOnCampus
23
Campus Map
Buildings Legend
24
1. Athletic Complex
2. New Castle Hall
3. Greeley
4. Whittier
5. Winnipesaukee
6. Merrimack
7. Ossipee
8. Kearsarge
9. Spaulding
10. Winnisquam
11. Chocorua
12. Exeter Hall
13. Stark Hall
14. Student Center
15. Shapiro Library
16. Belknap
17. Robert Frost Hall
18. Campbell House
19. Morrissey House
20. Ford House
21. Dining Center
22. Academic Building
23. Hospitality Center
24. Washington Hall
25. Sunapee
26. Cranmore
27. Attitash
28. Hillsboro
29. Rockingham
30. Central Receiving
31. Operations Center
32. Webster Hall
33. Webster House
34. Madison House
35. Lincoln
36. Conway
37. Hampton
38. Windsor
39. Future Site of New Library/
Learning Commons (2014)
40. F uture Site of New
Residence Hall (2013)
Parking Directory
Points of Interest
WResident Student Only
(West of N. River Road)
CCommuter Students,
Staff/Faculty, Visitor Only
EResident Students Only
(East of N. River Road)
L Handicap & Loading
F Resident Freshmen
SDXSodexo Employee Only
S/FStaff & faculty Only
* No Parking Midnight to 6 a.m.
a
b
c
d
e
f
g
h
i
j
k
l
Campus Store
New Hampshire Writer’s Project
Office of Undergraduate Admission
One Stop/Financial Aid
Post Office
Public Safety
Residence Life
Wellness Center
World Affairs Council
Office of Transfer Admission
Office of International Admission
Conference and Event Services
25
Center for Student Involvement
Robert A. Freese Student Center
2500 North River Road
Manchester NH 03106-1045
Phone: 603.629.4631 | Fax: 603.629.4634
orientation@snhu.edu