extreme value wines what does it mean for you? By Jeffery Lindenmuth For the majority of wine-drinking Americans, the first decade of the new millennium will be memorable not for some stellar Bordeaux vintage or a new auction record, but for a $2 wine with a déclassé nickname that forced them, perhaps for the first time, to ask not “Why is wine so expensive?” but “How can it be so cheap?” •• “If I could have made it any cheaper, I would have,” says Fred Franzia, the outspoken president of California’s Bronco Wine Company. Franzia knows the secret to making the average wine drinker happy: give them wine they enjoy at a great price. And with his Charles Shaw label, which retails for under $2 in California Trader Joe’s markets, he has made thrifty wine drinkers euphoric. Bronco produces more than 40 wine brands, but is most famous for Charles Shaw, dubbed Two Buck Chuck by its legions of fans, who have consumed nearly 500 million bottles to date. Upon its appearance in 2002, the $2 price tag of Charles Shaw seemed so preposterous that it spawned wild myths about the wine’s origins. According to Franzia, the widely accepted explanation is equally absurd: “There is not a grape glut. That’s a misnomer and the alleged oversupply of wine is a lie.” The grape glut explanation may have been wishful thinking from those who would prefer Charles Shaw disappear, but eight years later the brand shows no signs of fading. “Our biggest plan for the future is: We’re not gonna change, and we’re gonna keep doing what we’re doing,” says Franzia. •• Indeed, Franzia’s land holdings in California are estimated around 40,000 acres, and between his own fruit and purchased bulk wine, the brand seems well supplied. That said, Bronco’s newest extreme-value bottling, “Down Under,” hails from Australia and recently debuted at Trader Joe’s sporting a $3 price tag. Varietals include a Chardonnay, Shiraz and Cabernet Sauvignon. But Franzia notes that Down Under does not aim to exclude any of the Southern Hemisphere; in fact, he says Chile and Argentina, labeled with their respective origins, are fertile hunting grounds for future extremevalue wines. Retail Buyer Beware Bob Torkelson, president and COO of Trinchero Family Estates, a respected value producer that does not trade in extreme-value wines, cautions that such wines may not be right for all retailers. “There is always going to be a place in the market for entry-level wine, but when you devote a lot of space and energy to it in your store, you run a risk of over-promoting it,” says Torkelson. Like the extreme-value producers themselves, Torkelson does not dismiss low-priced wine as some recessionary fad that will simply fade away. “There is going to be a glut somewhere every year. That’s agri-business. We get what Mother Nature brings us year to year, and there will always be people somewhere with excess wine. It’s not a question of whether or not it will be around; it will exist forever,” says Torkelson. His best advice for small retailers is as old as business itself: build trust and relationships. “The advantage of a wine specialist is that they can communicate with their customer. When Trader Joe’s drops a pallet in the store, it’s hard to find someone who is knowledgeable. A wine retailer has the opportunity for greater hands-on with a customer.” “Extreme-value wine has helped spawn a group of wine buyers who either trust their own taste, or take pride in paying less—a kind of reverse snobbery.” — Mike Veseth, WineEconomist.com Unlikely Acceptance Selling a $2 bottle of wine is as challenging as selling a $200 bottle—just different. A study by Hilke Plassmann, from the California Institute of Technology, had blind tasters rate wines knowing only the prices. Tasters liked the same wine nearly twice as much when they thought it cost $45 versus $5. Another study, by Cornell professor Brian Wansink, demonstrated consumers enjoyed their wine, and their meal, more when they thought they were drinking California wine, rather than North Dakota wine. As consumers, we are trained to equate price with quality, to scoff at cheap imitation, to relish the expensive stuff. Cheaper, low- and no-prestige wines, are actually at a disadvantage with average tasters. Two Buck Chuck defies this logic. According to Mike Veseth of wineeconomist. com, Franzia’s selection of Trader Joe’s as the exclusive retailer was vital to its success. “The problem in terms of marketing was that there was a certain social stigma attached to extreme-value wines. Many people judge a wine’s quality by its price, and are therefore afraid to pay too little, or to be seen to be paying too little,” says Veseth. “Trader Joe’s is a brand that breaks all the rules of American food retailing. The stores are small. The selection is limited. There are lots of mysterious house brand items. Trader Joe’s shoppers trust that Trader Joe’s will provide good quality at a good price. So, this was the perfect place for extreme-value wine to go mainstream.” People gambled on Trader Joe’s reputation for quality. Chuck delivered. A New Price Landscape? Bronco Wine Company's Fred Franzia and his infamous Charles Shaw wine has redefined how many licensees sell wine. Charles Shaw’s greatest legacy will not be in Bronco’s bank account, but in completely transforming how consumers think about wine. Years of admonition and reassurance from sommeliers and wine educators that consumers should “trust your own taste” have finally amounted to this: We like $2 wine. “Extreme-value wine has helped spawn a group of wine buyers who either trust their own taste, or take pride in paying less—a kind of reverse snobbery,” explains Veseth. Add to this the current economic downturn, with thriftiness again considered a virtue, and it’s easy to see why extreme-value is thriving •• and more large retailers are finally coming around to creating competing custom labels. Franzia is amazed it took so long. Beyond the obvious ‘trading down,’ associated with consumer financial pressure, Veseth observes a complementary effect he calls ‘trading over.’ “This also involves — Bob Torkelson, spending less money, but the intent is to cushion the blow to your ego by switching to products that don’t seem to take themselves as seriously. You don’t spend less beWines from Oak Leaf Vineyards sell for $3 cause you’re cheap or can’t afford to, you or less at Wal-Mart spend less because, hey, you’re more relaxed and laid back and changing your lifestyle to reflect this,” says Veseth. Dana Fehler, marketing and public relations manager for Adler Fels, which makes the Electric Reindeer seasonal wines (retail price: $2.99) says even established drinkers are ‘trading over’. “We also have found that people that drink at a higher price point are enjoying these wines because they are true to varietal character and very approachable at a price that makes it an easy decision to buy them on a consistent basis,” she says. A recent blog comment from “Harper” is typical of grape growers and source the best fruit for this phenomenon: “I’m normally a white the money from the finest growing regions wine drinker—Rombauer, Franciscan and throughout Australia. Consumers also the like—however, I’m absolutely in love benefit from the reputation of [yellow tail] with the Electric Reindeer Cabernet Sauwhich our consumer research shows is still vignon.” Seemingly, the stigma of buying considered a discovery brand for people ‘in cheap has evaporated. the know’ despite its widespread popularity, Of course, not all wine lovers are easand a brand that consumers feel reflects ily swayed, and the first wave of value positively on them when shared with wines, brands like [yellow tail], spent friends and family,” says Lewin. In other years building consumer allegiance words, some consumers are reluctant to through quality and value. According trade down when they are happy with to Stephen Lewin, CMO of [yellow the wine they count on—which haptail] importer W.J. Deutsch & Sons, pens to be a great value as well. the brand enjoys a high degree of Mark Vanston, VP Sales and Marloyalty. “[yellow tail] consumers stay keting North America for VSPT Wine largely loyal to the brand versus Group, makers of value brand Gato other brands, regardless of whether Negro, sees both sides of the issue: they are store custom wine labels or “The bottom line is there is a need for other branded products, for a number the ultra-value price segment. Some of reasons. First is value for money. producer somewhere in the world will Due to [yellow tail]’s size and fill the category for different reaeconomic stability it enjoys sons. Many in our industry don’t Electric Reindeer the privileged position of beseasonal wines also retail ing able to pay higher prices to for approximately $2.99 like it, but it is an undeniable reality that does fill a consumer “There is always going to be a place in the market for entry-level wine, but when you devote a lot of space and energy to it, you run a risk of over-promoting it.” Trinchero Family Estates need.” That said, he does not endorse all ultra-value entrants: “The key is it needs to be done right and there has to be some level of quality. Retailers should never be promoting very poorly made or distressed wine. There needs to be a credibility factor from the winery to insure a sound product.” Gato Negro is more in the value segment than extreme-value, at a suggested retail of around $5. That small step-up in price, according to Vanston, is what guarantees consumers will get quality that is consistent and why “Gato Negro is arguably the best wine value for the money on the market.” Trust Your Palates What value wines and extreme-value wines do have in common in many cases is that consumers have come to trust their palates— an attitude that leaves wine writers and reviews out of the equation. While Charles Shaw and other extreme-value wines like Oak Leaf Vineyards, from The Wine Group, which sells for $3 or less at Wal-Mart, have performed well in some wine competitions, Franzia refutes that critical success has anything to do with consumer acceptance. “There is no credibility in a wine tasting or in ratings. The real facts of the matter are that we’re closing in on 500 million bottles of Charles Shaw and I’ll take that over 10 gold medals any day. If I take gold medals to the bank they laugh at me. What’s most enjoyable to me is the consumer expanding the base. It’s not only that we make them a customer but they become our best salespeople,” he says. Perhaps most interesting, or alarming, these proudly-cheap, value-obsessed con- •• sumers are not Social Security recipients and early-bird diners. They are the future. According to a 2009 tracking study of core wine consumers of 750ml bottles by the non-profit Wine Market Council, Millenials between the ages of 21 and 32 are the most regular buyers of wines under $3. About 20.8% purchased these wines monthly or more often, versus only 6.3% of baby boomers. And these extreme-value consumers see little reason to change. When wine buyers were asked about their future purchase intentions, Wine Market Council discovered that 38% of wine buyers will continue to buy wine that is less expensive than the wine they used to buy even when the economy turns around. Brian Vos, chief operating officer and president of velocity business for The Wine Group, explains: “The core extremevalue wine consumer learned a lesson that is now being learned by many others: that price doesn’t necessarily mean that the consumer is going to like the wine better. Once they are comfortable with their own palates, they stay loyal to their chosen brand(s).” To Stock or Not to Stock? As long as the quality remains high, the extreme-value movement seems to be self-perpetuating. “I think wine consumers are willing to try wines at the ultra-value level because they know that the quality is there,” says Fehler. “The quality of wines now available at that price point almost takes the risk out of it. Price doesn’t necessarily equate to quality these days. There is so much very good wine available on the bulk market today that it makes good wine more affordable in general and thus more available to the masses. That is a win-win for both sides: The more tasty, cheap wine we provide, the more consumers crave. If these brands demonstrate anything, it’s that it is becoming harder and harder to buy a bad wine.” Vanston would agree. At the end of the day, it all comes down to customer satisfaction and brands that actually taste good will continue to sell: “You buy it, you like it, you buy it again and you feel good about your purchase,” he explains. There is no denying that consumers are delighted with extreme-value wine. They love not just the price, but the approachable, food-friendly, easy-drinking nature of wines that require no more aging than the drive home. So where does this leave retailers, especially smaller independents, as they observe neighboring big-box stores piling cases of extreme-value wines directly into the trunks of BMWs? Not far, according to Marcy Whitman, senior vice president, marketing for Palm Bay International, importers of Cavit, especially if retailers are looking for support from brand owners. “The rock bottom price of ultra-value brands largely prevents them from participating in other types of traditional sales and incentives. For Cavit Extreme Decisions Retailers around the country are grappling with the idea of whether ultra-value priced wines are right for their business. Pros Cons • Super-gentle • Too much shelf price points drive space can lead to experimentation inefficient overpromotion • Attracts the coveted • Consumers Millennials (ages equate price with 21-32) quality • Consumers feel • No prestige wines empowered at a disadvantage upon discovering with average bargains tasters • Builds loyalty and leads to additional purchases • Hurts overall image of wine among vanity drinkers • Can teach consumers to trust their own palates • Supplier incentive programs such as rebates, coupons unlikely we have developed a loyal following of consumers based upon consistently offering great taste plus added value—often through savings with IRCs and MIRs (depending on legalities by market) not only on Cavit but on other popular well-recognized brands with whom we partner— from magazines to emusic free downloads to KitchenAid as well as food brands. Our promotions, like the annual Cavit Gourmet Pizza Classic result in thousands of original recipe submissions, and build on our relationship with our consumers.” says Whitman. Retailers, many warn, will receive no support from ultra-value wine producers because they simply can’t afford to offer it. Both Cavit and [yellow tail] also continue with print, online and radio or television support, while ultra-value brands rely almost entirely on word of mouth. While statistics suggest that many wine drinkers will remain contently devoted to extreme-value wine, it’s also very likely that some upscale buyers of the future lurk hidden among these value hunters. Adding more wine drinkers to the collective pool only improves the opportunity to identify and nurture them. There are also, Vanston notes, many consumers who “want a certain price segment for everyday consumption, but will trade up for weekends and special occasions.” Besides, people’s palates do evolve and soon “many will gravitate to better and better wines,” he adds. “Other good ways to help the evolution of entry-level drinkers along,” according to Lewin, “are sponsoring and pouring at events, offering in-store tastings where legal as well as making personal recommendations. These are excellent ways of teaching consumers why it’s worth paying more for a bottle of wine.” Veseth is optimistic about the effect of the vibrant extreme-value market for the future of wine-at-large. “Some drinkers will be satisfied with these products and go no further. Others will move beyond the value wines and start to experiment. I am especially happy for these wine drinkers because there is a fascinating world of wine waiting for them,” he says. n