COMPETITIVE STRATEGY Instructor: Jeffrey Macher E-mail: jeffrey.macher@georgetown.edu COURSE OVERVIEW Competitive Strategy is concerned with managing the development and competitive position of the business enterprise in order to ensure its survival and long-term success. Every firm must create and sustain a competitive advantage if it is to survive and prosper. This course provides frameworks, tools and concepts to help students analyze and understand the creation and sustainability of competitive advantage. Political, economic, demographic and social environments differ and evolve across industries. Industries differ in the extent to which they provide opportunities for sustained profitability. Industries also evolve over time, providing firms with continuously changing opportunities and threats. The first section of the course examines the external environment. While industry analysis provides firms insights into what they must do to succeed, it does not shed much light on what they can do. Resource and capability analysis provides an insight into firms’ strengths and weaknesses (as they relate to the external environment). An understanding of internal strengths enables firms to fully exploit and build their capabilities to compete successfully, while an understanding of internal weaknesses suggests recommendations for improvment. The second section of the course focuses examines the internal environment. Firms in an industry jockey for position through their actions and interactions. Every firm seeks to obtain a unique and sustainable competitive position through an appropriate configuration of its assets and products in relation to the external environment in order to generate superior value for its customers. The third section of the course examines distinct business strategies with particular emphasis around competitive positioning, low-cost and differentiation, and vertical integration. ADMINISTRATION Course Materials Course materials consist of journal articles, book chapters, and cases. Journal articles represent some of the most popular Harvard Business Review articles on strategy and strategic concepts, and are designated HBS in the syllabus. Journal articles require registration and purchase and are available at the HBS course website. 1 Book chapters are taken from a popular strategy textbook. Book chapters designated GD in the syllabus. Book chapters are are posted to my Google drive website. Cases come in two types. The first type is written by Robert Grant and marked GD in the syllabus. These cases are provided free of charge, and are posted to my Google drive website. The second type is from Harvard Business School (HBS) and designated HBS in the syllabus. These cases require purchase and are posted to the HBS course website. For the HBS material, you must first register on the site to create a user name if you do not already have one. All course materials are PDF documents and you can open them with Adobe Reader. You will have access to the course materials for two months. After you register, you can get to the coursepack at any time by doing the following: 1. Visit hbsp.harvard.edu and log in. 2. Click My Coursepacks, and then click WWZ – Competitive Strategy – 2016. You are responsible for reading the journal articles and cases in advance of class each day, and coming to class prepared to discuss them. The course outline below provides detailed information on the readings and cases to be prepared for each class session, as well as assignment questions for the cases. Any additional materials will be distributed on an as-needed basis via my Google drive website. Internet We will make extensive use of the internet for e-mail communication. All of the material presented in class will be available in electronic Adobe Acrobat .pdf format. If you do not already have Adobe Reader, you can download it for free from www.adobe.com. Course Scheduling The class meeting times are as follows: • MON 04 JUL 2016 09.00-11.30h • TUE 05 JUL 2016 09.00-11.30h • WED 06 JUL 2016 09.00-11.30h • THU 07 JUL 2016 09.00-11.30h The class will meet in WWZ S13. • • • • MON TUE WED THU 11 JUL 2014 12 JUL 2014 13 JUL 2014 14 JUL 2014 09.00-11.30h 09.00-11.30h 09.00-11.30h 09.00-11.30h Attendance and Preparation Regular attendance and good preparation are prerequisites for being a valuable participant in the class. If you will be unable to attend a class, please advise me as early as possible. The class will start promptly on time and will run for the entire session. Arriving late or leaving early disrupts the class and lessens your contribution; please do so only when absolutely necessary. If you come to class unprepared, please let us know before class starts. Preparation implies that you have completed the assignments, and that you have taken time to think about them, and that you are prepared to discuss them thoughtfully in class. 2 EVALUATION Grading Grading will be based on your performance in class participation, two case write-up submissions, and a final exam. The grading weights are as follows: Class Participation Case Write-ups (2) Final Exam 30% 30% 40% Class Participation Class participation is graded every class session on a scale from 0 to 5. If you do not attend a class session, you get a 0. I do not understand the concept of how someone can “make up class participation” if it was missed, so do not bother asking us how to do this. If you attend class, you start out at a 2.5. You earn (and lose) points based on your performance. We emphasize quality over quantity participation. Please recognize that we cold-call—a lot—from very basic and simple questions to more detailed and probing questions. Please be prepared. Your participation in class is expected to help both your own learning and that of your peers. Please come to class everyday, prepared with analysis, which at a minimum addresses the assignment questions. To participate effectively, offer focused comments which either show how a particular concept is illustrated in the case or how a substantive problem can be solved; avoid repeating case facts. Since the course uses cases extensively, class discussion is an important part of the course. In evaluating class participation, we will ask the following questions: • Is the participant a good listener? • Do the comments reflect careful analysis? • Do the comments add to understanding of the situation? • Is there a willingness to try new ideas or are all comments “safe”? • Is the participant considerate of other class members? Case Write-up Submissions Individuals or teams (of up to three students) must submit two case write-up during the course, before the start of class on the day in which the case is discussed. Any of the cases can be analyzed, but one case write-up must be completed in the first week of the course (i.e., Sessions 01 – 04) and one case write-up must be completed in the second week (i.e., Sessions 05 – 08). Each case write-up submission is up to three pages of text (1.5 line spacing, 12-point Times New Roman font) and up to one page of accompanying exhibits (figures, charts, tables, etc.) if appropriate. Do not include any other attachments. Address all of the questions listed in the detailed course outline. Final Exam The final exam will be administered at the end of the course and will be taken in class (not a take home exam). The final examination is cumulative. The final exam is closed book. The final exam is scheduled for 21 JUL (TUE) from 14:00 to 15:30. The room will be announced at a later date. 3 COURSE OUTLINE (SHORT) DAY SES TOPICS READINGS CASE EXTERNAL ENVIRONMENT 04 JUL 01 05 JUL 02 HBS Porter (1996) Introduction Industry Structure & Five Forces HBS Porter (2008) Industry Structure & Value Net HBS B&N (1995) HBS Cola Wars GD Rivalry in Video Games INTERNAL ENVIRONMENT 06 JUL 03 Resources and Capabilities HBS C&M (2008) GD Eastman Kodak 07 JUL 04 Resources and Capabilities HBS P&H (2008) GD Zara 2014 BUSINESS STRATEGIES HBS Porter (1996) 11 JUL 05 Competitive Positioning HBS McGahan (1994) HBS Airborne Express GD BD&vW (2008) 12 JUL 06 Low Cost Advantage GD Barney (2007:CH 7) HBS Ryanair 13 JUL 07 Differentiation Advantage GD Barney (2007:CH 8) GD Harley Davidson 14 JUL 08 Vertical Integration GD Barney (2007:CH 6) HBS Disney-Pixar GD – Macher Google Drive Material; HBS – HBS Single-Click Access Material 4 COURSE OUTLINE (DETAILED) SES 01 – 04 JUL Readings Questions Reading Questions Case Questions SES 02 – 05 JUL Reading Questions Case Questions Introduction HBS Porter (1996) “What is Strategy” 1. What is strategy? 2. Is operational effectiveness strategy? 3. Is competitive positioning strategy? Industry Structure and Five Forces HBS Porter (2008) “The Five Competitive Forces That Shape Strategy” 1. How might the structural characteristics of an industry influence firm strategy? 2. When is the bargaining power of buyers and suppliers greatest? 3. How can firms reduce threats from new entrants, rivals or substitutes? HBS Cola Wars Continue: Coke and Pepsi in 2010 1. Why, historically, has the soft drink industry been so profitable? 2. Compare the economics of the concentrate business to that of the bottling business: Why is the profitability so different? 3. How has the competition between Coke and Pepsi affected the industry’s profits? 4. How can Coke and Pepsi sustain their profits in the wake of flattening demand and the growing popularity of non-CSDs? Industry Structure and The Value Net HBS Brandenburger and Nalebuff (1995) “The Right Game: Use Game Theory to Shape Strategy” 1. What does the Value Net add beyond Porter’s Five Forces to firm strategy? 2. What is the role and importance of complementors? GD Rivalry in Video Games 1. What are the key success factors in the video games hardware industry? 2. In what sense and for what reasons is this a “winner-take-all” market? 3. What strategies and circumstances have allowed newcomers to unseat established market leaders and reshape the industry? 4. What does Sony need to do to regain market share? What should Microsoft do? What should Nintendo do? 5 SES 03 – 06 JUL Readings Study Questions Case Study Questions SES 04 – 07 JUL Readings Study Questions Case Study Questions SES 05 – 11 JUL Readings Questions Case Questions Resources and Capabilities HBS Collis and Montgomery (2008) “Competing on Resources” 1. What are resources? What are capabilities? 2. How can resources and capabilities be appraise, measured and leveraged? 3. What are the challenges in developing resources and capabilities? GD Eastman Kodak’s Quest for a Digital Future 1. What was Eastman Kodak’s strategy for developing its digital imaging business? What is the rationale for that strategy? 2. Does Eastman Kodak possess the requisite resources and capabilities to be successful in the market for digital imaging products? 3. Why did the strategy fail? Was there better alternatives? 4. What advice would you give to the board about Eastman Kodak’s next steps? Resources and Capabilities HBS Prahalad and Hamel (1996) “The Core Competence of the Organization” 1. What are the core competencies of an organization? 2. How can competencies be redeployed? 3. Can core competencies become core rigidities? GD Zara 2014 1. What is Zara’s strategy for competing in the fashion industry? 2. From a value chain perspective, what resources and capabilities does Zara possess that allow it to be successful? 3. Should Zara modify its business model and operating systems to account for (1) its increasing size, (2) its global footprint, and (3) its online sales? Competitive Positioning HBS Porter (1996) “What is Strategy?” Harvard Business Review. HBS McGahan (1994) “Note on Competitive Positioning” Harvard Business School Note GD Baum, Dobrev and van Witteloogstuijn (2008) “Strategic Ecology: What Management Can Learn From Ecology” Rotman Magazine 1. What is competitive positioning? 2. What activities does competitive positioning rely on? 3. Understand the different frameworks related to competitive positioning (e.g., entrants vs. incumbents; generic low-cost vs. differentiation; niche width; etc.) HBS Airborne Express 1. How and why has the express mail industry structure evolved in recent years? How have the changes affected small competitors? 2. How has Airborne Express survived, and recently prospered, in this industry? 6 3. Quantify Airborne Express’ sources of competitive advantage. HINT 1 – It is often useful to analyze a company’s cost position relative to its rivals and to examine the willingness to pay (WTP) of customers for the company’s products relative to competitors’ products. The case allows you to analyze the relative costs of Airborne Express in detail. Compare the costs of an overnight letter shipped by Airborne Express to one shipped by Federal Express. HINT 2 – To examine relative costs, start with the cost structure of a Federal Express overnight letter, given in Exhibit 3. Use information in the case and your understanding of what influences each cost item to estimate each of the items for Airborne Express. HINT 3 – The case does not allow you to compare WTP across companies more than qualitatively, but it does permit you to examine relative prices. 4. What must Robert Brazier, Airborne Express’ President and COO, do in order to strengthen the company’s position? HINT 4 – In preparing your answers, the table available on the course website might be useful in keeping track of the differences among the competitors. SES 06 – 12 JUL Readings Questions Case Questions SES 07 – 13 JUL Readings Questions Readings Cost Leadership GD “Cost Leadership” (CH 07) in J.B. Barney Gaining and Sustaining Competitive Advantage 1. What is cost leadership? 2. How does low-cost competitive advantage emerge and how is sustained? 3. How do firms organize for cost leadership? 4. What are some examples of firms with substantial cost advantages? Low Cost Advantage HBS Dogfight over Europe: Ryanair (A) 1. Based on an industry and competitive positioning analyses, what is your assessment of Ryanair’s launch strategy? Will Ryanair’s launch strategy be profitable? 2. How will Ryanair’s competitors likely respond? 3. Will Ryanair gain a sustainable competitive advantage? Differentiation Advantage GD “Product Differentiation” (CH 08) in J.B. Barney Gaining and Sustaining Competitive Advantage 1. What is differentiation? 2. How does differentiation competitive advantage emerge and how is sustained? 3. How do firms organize for differentiation? 4. What are some examples of firms with substantial differentiation advantages? GD Harley-Davidson Inc., May 2012 7 Study Questions 1. Identify Harley-Davidson's strategy and explain its rationale. 2. Compare Harley-Davidson's resources and capabilities to those of Honda. What does your analysis imply for Harley’s potential to establish cost and differentiation advantage over Honda? 3. What opportunities and threats does H-D face? 4. How can Harley-Davidson sustain and enhance its competitive position? SES 08 – 14 JUL Readings Vertical Integration GD “Vertical Integration” (CH 06) in J.B. Barney Gaining and Sustaining Competitive Advantage 1. What is vertical integration? 2. What are the strengths and weaknesses of different organizational arrangements? 3. How might firm capabilities alter vertical integration decisions? HBS The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire? 1. Which is greater: the value of Pixar and Disney in an exclusive relationship, or the sum of the value that each could create if they operated independently of one another or were allowed to form relationships with other companies? 2. Assuming that Pixar and Disney are more valuable in an exclusive relationship, can that value be realized through a new contract? Or is common ownership required (i.e., must Disney acquire Pixar)? 3. If Disney does acquire Pixar, how should Bob Iger and his team organize and manage the combined entity? What challenges do you foresee, and how would you meet them? Readings Questions 8