Driving Quality Excellence in the Financial Services Industry “ Ultimately, the value of the accreditation process lies in its ability to ensure that the educational foundations for professionals employed in the industry are preparing them adequately for their roles. The involvement of industry practitioners on the various accreditation committees and panels of the FAA provides that essential link to close the gaps between what the industry needs, and the training programmes being offered… If the talent requirements of the financial sector are to be effectively addressed and managed, the industry cannot be a spectator. ” – Tan Sri Dr Zeti Akhtar Aziz, Governor of Bank Negara Malaysia Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry CONTENTS WHO WE ARE 01 PURPOSE 01 WHAT WE OFFER 02 PRODUCTS 03 SERVICES 04 FAA TECHNICAL COMMITTEE 05 WHO CAN BENEFIT FROM ACCREDITATION? 06 WHO DO WE ACCREDIT? 06 FAA FACTS 07 Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry The Finance Accreditation Agency (FAA) is responsible for raising the standards and quality of professional learning and development in the financial services industry. As an advocate for the highest quality in internationally benchmarked standards for learning programmes, FAA aims to create highly skilled and internationally mobile professionals for the global financial services industry. WHO WE ARE FAA is an independent quality assurance and accreditation body supported by Bank Negara Malaysia (Central Bank of Malaysia) and Securities Commission Malaysia. The process of quality assurance practised by FAA is underpinned by the FAA Technical Committee which comprises a world-class panel of experts and practitioners from the financial services industry and leading academics. PURPOSE To empower organisations and individuals in the financial services industry with consistency and quality in learning and development through the use of proprietary tools and learning standards. 01 Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry Through our accreditation initiatives across the globe, we ensure high-quality learning and development for finance professionals. Our work helps to raise the quality and standards of talent that directly contribute to a sustainable financial services industry. WHAT WE OFFER International Learning Standards Organisations empowered with knowledge based on our internationally benchmarked learning standards, supported by our accreditation assessment, will be able to make use of their talent across borders and jurisdictions, making it more practical for organisations to function in a dynamic and global market. Our accreditation process is simple for organisations, whilst the analysis conducted by our accreditation panel is rigorous but fair. The in-depth analysis of each learning programme ensures that they are current, practical and consistent. In-Depth Analysis International Team of Experts Our accreditation panel, made up of an international team of technical experts, industry professionals and leading academics, enables us to maintain and recommend the highest quality in standards. To maintain a global outlook and learning programmes that translate across borders, we have made sure that our accreditation panel comprises members from major financial centres of the world. Finance Accreditation Agency 02 Driving Quality Excellence in the Financial Services Industry PRODUCTS ISLAMIC BANKING ISLAMIC CAPITAL MARKET FAA Learning Standards – a reference suite for learning and development in the financial services industry. TAKAFUL FAA LEARNING STANDARDS INSURANCE BANKING CAPITAL MARKET 03 FAA has developed an instrument in the form of learning standards that provide a comprehensive guide on the minimum level of acceptable practices in the design, development and delivery of learning programmes. It is an essential instrument in the development and enhancement of the competencies and capabilities of financial services industry employees for career and self-development, which contribute to enhanced individual and organizational performance. Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry SERVICES QUALITY ACCREDITATION PROFESSIONAL DEVELOPMENT RECOGNITION Accreditation of financial learning programmes A suite of professional development instruments Recognition of learning and experience Finance Accreditation Agency 04 Driving Quality Excellence in the Financial Services Industry FAA TECHNICAL COMMITTEE FAA Technical Committee comprises the greatest minds in the financial services industry and academia, tasked with overseeing FAA’s learning standards and accreditation. UNITED KINGDOM UNITED STATES KUWAIT EGYPT HONG KONG INDIA SAUDI UNITED ARAB ARABIA EMIRATES MALAYSIA SINGAPORE 05 Associate Professor Mak Yuen Teen National University of Singapore, Singapore Emeritus Professor Rodney Wilson Durham University, United Kingdom Baljeet Kaur Grewal KFH Research Ltd, Kuwait Gerald Ambrose Aberdeen Islamic Asset Management, Malaysia Carrie Leung Hong Kong Institute of Bankers, Hong Kong Lee Kha Loon CFA Society Malaysia, Malaysia Dato’ Dr Mohd Azmi Omar Islamic Research and Training Institute, IDB, Saudi Arabia Md Adnan Md Zain Malaysian Financial Planning Council, Malaysia Datuk Dr Mohd Daud Bakar International Institute of Islamic Finance, Malaysia Mohamad Salihuddin bin Ahmad Business Advisor, Malaysia Datuk Jamaluddin Nasir Former Banker, Malaysia Navin Pasricha Columbus Circle Governance, Malaysia Dawood Taylor Prudential Corporation Asia, Hong Kong Professor Nabil N. El-Hage Former professor of Harvard University, United States Dr Cheah You Sum Sunway University, Malaysia Professor W. Jean Kwon St. John’s University, United States Dr R. Bhaskaran Former CEO of Indian Institute of Banking and Finance, India Sohail Jaffer FWU Dubai Services, United Arab Emirates Dr Shehab Marzban Shekra Crowdfunding, Egypt William Brian Howarth International Compliance Association, United Kingdom Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry WHO CAN BENEFIT FROM ACCREDITATION? The entire financial services industry will benefit from increased quality in learning and development. Whilst the long term benefits are industry-wide, financial institutions will realise benefits when employees experience the accredited learning programmes. A learning and development experience that’s internationally benchmarked ensures that financial institutions are better equipped to allocate their human capital to the areas they will be most effective. Learning programmes can be improved by ensuring they are consistent with industry needs and practices. By delivering learning programmes that are consistent in terms of terminology, content and quality: • Financial institutions can ensure they are ready to take on dynamic industry needs, • HR departments can better assess knowledge gaps and plan learning and development more effectively, • Quality of learning initiatives will increase. WHO DO WE ACCREDIT? Learning programmes and qualifications offered by: BANKS INSURANCE COMPANIES INSTITUTIONS OF HIGHER LEARNING PROFESSIONAL BODIES TRAINING PROVIDERS Finance Accreditation Agency 06 Driving Quality Excellence in the Financial Services Industry 07 Finance Accreditation Agency Driving Quality Excellence in the Financial Services Industry Finance Accreditation Agency 08 FAABerhad FAABerhad company/finance-accreditation-agency +603 2788 1212 +603 2788 1200 info@faa.org.my 12-1 Level 12 Tower 3 Avenue 7 The Horizon 2, Bangsar South No. 8, Jalan Kerinchi 59200 Kuala Lumpur, Malaysia Supported by: