April 2015 Alerting business to the threat from fraud and corporate crime, and its prevention Forum to tackle tricky corruption compliance issues Banks and their clients face a growing dilemma as the effects of recent bribery and corruption regulation/ legislation begins to bite. Smith & Ouzman (UK), SNC-Lavalin Group (Canada), Globe Pharmaceuticals Ltd (Bangladesh), and Seng Enterprise Co Ltd (Cambodia) are a few of the names reported in the press in the past few months. All have been already sanctioned or face charges for historical acts of corruption. Many more look set to join them as regulators around the world toughen their stance in a bid to get organisations to adopt and abide by stronger anti-corruption controls. Companies know they must do this, and many are trying their best, but the issues they face in doing so can be complex and bewildering. Adherence is all very well, but they do not want to turn away potential business. The different regulatory standards in jurisdictions also complicates the problem; what is OK in one country may be illegal in another. A timely conference on the subject will hopefully help to better explain the issues and put them into a more practical perspective. As part of its brief to help business stay in business, ICC Commercial Crime Services is examining corruption and money laundering during a two-day Forum being held in Cyprus later this month. Hosted by its Financial Investigation Bureau (FIB) and ICC Cyprus, the Forum draws together a number of international speakers to address the various issues. The crime of money laundering will be outlined, with a concise explanation of why it needs to be addressed. Corruption will be discussed, along with issues of compliance and transparency, and technological advances that can help banking services provide workable models.The growing role of whistleblowing and its relevance in the process will also be acknowledged. (see also article on page 4) Of particular interest to attendees will be a presentation by Max Burger-Scheidlin, the Executive Director of ICC Austria, on the dynamics of corruption and some alternative responses for businesses needing to tackle the problem. It will offer practical advice to companies being asked to pay bribes, who don’t know how to deal with such requests, and should provide a valuable insight for those approaching new markets for the first time. Database Another initiative expected to be proposed by CCS during the Forum is the creation of a Corruption Database. With many years experience constructing and running databases for fraud and maritime crime, CCS believes a similar model dedicated to corruption could be invaluable at forewarning and forearming companies and their banks as they prepare to secure overseas contracts. “The problem is that currently there is little information available to companies about the parties they will be dealing with, particularly the likelihood or not that a bribe may be requested or implied during negotiations with them,” said CCS. “This is largely due to the fact that any company being asked for a bribe is reluctant to admit or report it to the relevant authorities, fearing that to do so may preclude their participation in future contracts, delay the award of any contract or inflict reputation damage that will negatively impact on the business if made public. “As this is clearly a sensitive issue, we suggest a system whereby they could report any such approach to a trusted third party in confidence, who would hold the details on a database. Other companies could then check with the database whether an organisation or company they may be proposing to deal with has any history of Continued on page 2/ In This Issue of CCI CCS EVENTS in 2015! 2 FRAUD Key signs and non-traditional costs! 3 WHISTLEBLOWING Is legislation the key to international whistleblowing regimes?! 4 KIDNAP & RANSOM Preparation is the best defence! 6 CORPORATE FRAUD Lying CEO jailed! 8 Wine company reloading scam! 8 INVESTMENT FRAUD ‘Ethical’ companies investigated! 9 CYBERCRIME Why Boards need to up their game before hackers claim checkmate! 10 Spam and malware top SME risk list! 12 Commercial Crime International Diary Forthcoming Events for CCS Members April 2015 Last Call: Internet Intelligence (II) Course: How to find, manage, and use online information more effectively. Date: 12th-15th April 2015 Venue: Queens’ College, Cambridge University, UK. Online Details: www.icc-ccs.org/courses-training Enquiries: Peter Lowe (PLowe@icc-ccs.org) Enquiries: Annette Galloway (AGalloway@icc-ccs.org) Tel: +44(0)207 423 6960 Notes: In the Panel Discussion that follows the Lecture, David Hughes from Dechert LLP will outline the proposed ‘Senior Managers’ Regime (SMR) set to be launched by the Financial Conduct Authority (FCA)/ Bank of England Prudential Regulation Authority (PRA) later this year. SMR is You may also be interested in: seen as one of the key responses April 2015 The 2nd Annual OSIRA Summit. to the financial crisis, and has International Financial Crime London 7th-8th May 2015 profound implications for the senior Forum: Money Laundering The Summit is designed to examine managers of financial institutions and Corruption the best practices of cyber intelligence that those attending the lecture Date: 28-29 April 2015 gathering using OSINT process model, will want to hear about. Venue: Hilton Park Hotel, Nicosia. Legal and Ethics issues and Cost €600; includes tuition, technologies that are available in October 2015 documentation, lunch, coffee the OSINT world. Speakers include Pitfalls & Remedies in Internabreaks and Forum dinner. II course leader Dave Toddington. tional Trade: The 30th Annual Cost €300; for organisations Details: +852 68019775 or Practical Course on International regulated by the Cyprus FSA, Jeffrey.teh@innoxcell.net Trading Problems members of Cyprus Chamber of Date: 4th-9th October 2015 Commerce, and Cypriot businesses. Venue: Old Thorns Manor Hotel, Liphook, Hampshire, See the Brochure and Programme online at UK. www.icc-ccs.org/courses-training Cost: £2,850; includes tuition, documentation, Register online at: icc-ccs.org/cyprus2015 accommodation, all meals and coffee breaks, More information from Cyrus Mody and transport from/to London Heathrow Airport. (cmody@icc-ccs.org) Tel: +44(0)207 423 6960 More information and brochure from: Michael Howlett (MHowlett@icc-ccs.org) Tel: +44(0)207 423 6960 June 2015 15th Annual CCS Economic Crime Lecture: Returning to the UK for the first time in several years, Triggering the Financial Crisis - The Lehman this highly successful course is widely known for Experience and Lessons for the Future its unique and practical approach to identifying Speaker: Russell Downs, Partner at PwC and Joint and tackling the potential pitfalls faced by anyone Administrator of Lehman Brothers International involved in international trade, especially those (Europe) Ltd. tasked with managing and avoiding risk. Date: Thursday 18th June 2015 Venue: The Old Library, Lloyds of London, UK. Brought right up to date to reflect current issues, and Cost: Free. CCS members will receive an invitation. with frequent reference to the latest continued from page 1 cases uncovered by the Internademanding bribes BEFORE they are put in a difficult position. Such a sys- tional Maritime Bureau, the course tem enables them to prepare for and be ready for any such approach, and looks at recent developments and reduces the risk of embarrassment. It also enables that company to show analyses the manipulation of the to regulators should there be a problem later that they have done due dili- documentary credits systems, together with frauds, charter party gence and taken appropriate steps to comply with anti-corruption measures. The information in the database can be used to identify patterns and failures and the problems of cargo abandoned at intermediate ports, high risk organisations or individuals involved in soliciting bribes so that pressure will build upon the local authorities to investigate and prosecute.” among many others. Corruption Forum - Whether a Corruption Database is feasible is still up for debate, said CCS. But it may be a solution worth looking into in more detail if it can help companies understand the corruption risks they may face, BEFORE they find themselves in the position where they have committed considerable costs to the project and cannot easily extricate themselves or, if they continue, face the prospect of breaking the law. The FIB Forum takes place in Cyprus on the 28th/29th April. See above. 2 Attendees get the chance to put what they have learned to the test on the final day during the ‘Trading Game’, a simulated international trading situation with more than its share of problems and disputes for the participants to resolve. April 2015 Commercial Crime International Fraud Key signs of fraud and its unforeseen costs to victims FRAUD is often difficult to spot but in its 2014 Global Fraud Study ACFE, the Association of Certified Fraud Examiners, found behavioural red flags that showed up in 92% of fraud cases, and in 64% of cases more than one was present. As you can see from the chart left, living beyond their means and financial difficulties were the two most common warning signs. The third most common warning sign is a conflict of interests – when someone has an unusually close relationship with a customer or vendor there is a higher chance of finding corruption. Interestingly, while cut throat corporate culture is often assumed to be behind fraud, it’s surprising how low ‘excessive pressure from within organisation’ actually shows up. The study also revealed that fraudulent managers are more likely to be living beyond their means, while employees are more likely to be in financial dire straits. Also, according to the ACFE study, men who commit fraud are much more likely to form close associations with clients or vendors, to have a wheeler-dealer attitude, while women who commit fraud are more likely to be in financial difficulties or having family problems. Victims Another study - “Non-Traditional Costs of Financial Fraud Research Report” - by FINRA and ARC, has meanwhile looked at the impact of fraud on its victims. It found that victims of financial fraud place a good deal of responsibility on themselves for the incident. Just under half (47%) blame themselves for being defrauded, and 61% feel that they were defrauded because they were too trusting. According to the ARC report, non-financial costs (such as stress, health problems) are more common than indirect financial costs (such as late fees, legal fees). As can be seen from the following table (left), stress was the most frequently cited non-financial cost, with half the respondents reported that they had experienced a serious degree of stress due to being defrauded. Nearly 38% reported difficulty sleeping, and over 35% reported experiencing depression due to the fraudulent incident. The report also points out (see lower table) that the most commonly cited indirect financial costs were late fees/interest and fees for bounced cheques. This indicates that the loss of money from the fraud interfered with the victim’s ability to pay bills and make ends meet. In addition, financial fraud victims report a variety of negative emotional reactions to the fraudulent incident, with anger being the most common, followed by regret and feeling victimised. Close behind are betrayed and embarrassed. April 2015 3 Commercial Crime International Whistleblowing Is legislation the key to effective international whistleblowing regimes? Whistleblowing remains a confusing and contentious subject. Whilst news reports of massive payouts to whistleblowers in America have become commonplace, research has now found that offering monetary incentives does not necessarily influence whistleblowing behaviour and might even discourage internal reporting. It also suggested that protection from retaliation made people significantly more likely to report possible wrongdoing. In this article, ICC FraudNet member Douglas Milne and colleagues offer their perspective on the issues and explain how, when employees are acknowledged as the most effective source of identifying fraud, they may be better supported. The UK has been described as leading the way in whistleblower protection in Europe. In fact, only six European countries have specific whistleblower legislation, with Norway and the UK being the only two with statutory requirements that cover both public and private sector workers. Conversely, protection has been afforded to whistleblowers in the US for the past twenty years through a raft of legislative provisions, most notably the Sarbanes-Oxley Act of 2002 (SOX), which established new protections in the US for employees of publicly traded companies and was designed to both protect employees from retaliation and actively encourage whistleblowing as a result of a number of major corporate accounting scandals, including Enron. However, it’s interesting to note that a 2010 study of fraud cases in large US companies revealed that the number of employee whistleblowers reduced substantially following SOX being passed through Congress. Problems Despite the more developed laws in this area in both the UK and US, it is clear that serious problems remain with the whistleblowing regimes in both countries. In the US, there remain major issues with guaranteeing anonymity and properly investigating anonymous calls, a lack of knowledge of how the regimes work, and of allegations being investigated by other employees who are not seen as independent of the company. In the UK, a 2013 survey of employers carried out by global law firm Ever- 4 sheds revealed that 40% of respondents believed the current law was not working and 58% did not anticipate having to change their current whistleblowing policy to accommodate these changes. However, the same survey suggested that just under a third of respondents have encountered bullying or some other form of detrimental treatment in their workplace as a result of whistleblowing. The results in both countries suggest that employers may not be interpreting or implementing the law correctly. Legislative update In the UK, changes to the whistleblowing laws were introduced in June 2013 under the Enterprise and Regulatory Reform Act 2013, which mean that employers now have a legal responsibility to actively protect against the detrimental treatment or bullying of whistleblowers. The June 2013 changes include the addition of a "public interest" test for qualifying disclosures, removal of the "good faith" requirement for protected disclosures and introduction of liability for employers in situations where whistleblowers are subjected to detrimental treatment by their colleagues. Following this, as a result of the UK Government Response to a call for evidence by the Department of Business, Innovation and Skills in July 2014, further changes to UK law were announced, which are expected to be brought into legislation this month (April 2015) through the Small Business, Enterprise and Employment Bill. The new measures include a new best practice guide to whistleblowing policies for employers with a model policy employers can adopt, a new duty on regulators to report annually on cases referred to them, extending the legislative protections to groups currently excluded, such as student nurses, and exploring options to reward employers who adopt effective and proactive approaches to whistleblowing in their organisations. Despite the legislative changes in the UK, Sir Robert Francis QC, chairman of the inquiry into poor care and high mortality rates amongst patients at Stafford Hospital, England, has warned that poor treatment of whistleblowers is acting as a deterrent to employees from speaking up. His report found that there were five overarching issues with the UK whistleblowing regime - cultural change, improved handling of cases, measures to support good practice, particular measures for vulnerable groups and extending the legal protection. The report went on to make 20 recommendations for change, all of which have been accepted by the UK Government. Accordingly, UK legislation in this area looks set to evolve even further in the next few years. Beyond legislation However, the current statistics show that something more than just legislative change is required to create an effective international whistleblowing regime, especially at a time when estimates of fraud and malpractice clearly represent a significant threat to businesses across the globe. April 2015 Commercial Crime International Money Laundering The Association of Certified Fraud Examiners (ACFE), in their 2014 Global Fraud Study (reported in CCI), estimated that a typical organisation loses 5% of its revenues each year to fraud. If these figures were applied to the 2013 estimated Gross World Product, this would translate to a projected global loss of nearly $3.7 trillion. The same study demonstrated that the most effective method of identifying fraud in an organisation is through disclosures by employees. Over 40% of all cases were detected by an employee disclosure, which is more than twice the rate of any other detection method. Employers with whistleblowing hotlines are much more likely to catch fraud by an employee disclosure. These employers also experienced frauds that were 41% less costly, and they detected frauds 50% more quickly. US Bid to audit bank AML systems NEW York bank regulators are reportedly considering massive programs to audit large banks’ cybersecurity and anti-money-laundering (AML) systems. NY superintendent of Financial Services, Benjamin Lawsky, has proposed the AML and security audits, and also raised the prospect of demanding that bank executives personally attest that their AML systems work effectively, insisting on third-party certification of banks’ network security, and requiring multi-factor authentication for bank customers. The proposed audits of AML systems would follow the pattern of Lawsky’s investigation of Standard Chartered Bank where, as part of a 2012 moneylaundering settlement, a monitor was installed at the bank to make sure new AML controls worked properly. They didn’t - the upgraded system still failed to catch millions of suspicious transactions that the monitor found. Doing that for every large bank in New York isn’t practical, Lawsky has said, but it could be done on a spot-check basis even for banks that aren’t under a cloud, as Standard Chartered was. And for all banks, executives should be required to personally attest to the effectiveness of the systems, the way they attest to the accuracy of financial statements, he suggested. Lawsky also floated a possible requirement for replacing conventional static passwords with more effective authentication, such as one-time passwords that would be sent to a customer’s or employee’s phone as the individual was attempting to log in to bank systems. Regulators may also beef up bank examinations by adding assessments of each bank’s cybersecurity preparedness, Lawsky said. Encouraging reporting A healthy and open culture is one where people are encouraged to see, hear and speak up, confident that they can do so without adverse repercussions, convinced that they will be heard and that appropriate action will be taken. One of the main UK Government objectives when introducing the whistleblowing framework was to encourage employees to report wrongdoing to their employer internally without the need to go out with their organisation. As a result of the call for evidence, the UK Government accepted that employees feel that it is more difficult to blow the whistle internally, usually due to lack of knowledge and fear of reprisals. cation of international multi-million pound procurement frauds reported through their whistleblowing hotlines. Global whistleblowing service providers such as SeeHearSpeakUp are also able to provide a tailored approach to whistleblowing in order to effectively manage and deal with the sharp contrasts in cultures and legislation between jurisdictions. These common problems, coupled with evidence that the most effective source of identifying fraud is employees themselves, has already seen many employers increasingly seeking the services of specialised global external whistleblowing service providers. One such provider, SeeHearSpeakUp, regularly deals with a variety of employee disclosures across the globe. These can range from simple reports of bullying in the workplace to the identifi- Taking this, and the recent statistics, into account, it is clear that a cultural change in the attitude of employers - to view the regime as requiring a proactive approach to communicating and supporting employees by investing in training and other support mechanisms such as the effective use of external whistleblowing providers - will pay dividends within their organisation. The most recent changes proposed to UK law clearly have this ap- April 2015 However, AML efforts currently catch only a small fraction of 1% of moneylaundering transactions, which means even catching 10 or 100 times as many laundering transactions would hardly make a dent in the problem. proach in mind. However their success will ultimately come down to the extent to which employers are willing to foster cultural change within their organisations in order to comply with their underlying intent. Douglas Milne and Fiona Grant are members of leading Scottish law firm, Morton Fraser LLP's fraud and asset recovery team. Douglas Milne is the Scottish member of ICC Fraudnet. He is lecturing on whistleblowing at the FIB’s Annual Financial Crime Forum which is to be held in Nicosia, Cyprus on 28-29 April 2015. Fiona Grant is a Certified Fraud Examiner. Sean MacAuley is Senior Manager within Anderson Anderson & Brown LLP, Chartered Accountants, Aberdeen, Fraud Prevention & Investigation service line, SeeHearSpeakUp. 5 Commercial Crime International Kidnap & Ransom Preparation is executives’ best defence against kidnap risks The risk of being kidnapped is a significant concern for those travelling for business to unstable and dangerous regions of the world. Travellers can reduce these risks by following preventative measures and making smart plans, say business security experts. Elizabeth Machuca reports from Mexico City. Kidnapping is one of foreign business travellers’ main concerns, especially amongst US citizens, when operating in Latin American nations with high criminal rates. According to the US Department of State, more than 130 kidnappings of US nationals were reported to the United States embassy and consulates in Mexico between January and November of 2014. “The countries with the highest kidnapping rates in Latin America would be Honduras, Venezuela, and El Salvador, but Mexico has the same issue with 10,000 cases reported last year,” said Miguel Martínez, vice president for the US west coast and Mexico for Pinkerton Consulting & Investigations Inc. Mexico warning John Rendeiro, vice president for global security and intelligence at International SOS, a UK-based business travel service provider, told CCI that when executives visit a country where kidnapping is particularly prevalent, careful trip preparation is critically important. According to advice provided by his company and its partner Control Risks, this is especially the case for Mexico: “It is one of those countries where you really have to do some in-depth research before travelling. For instance, cities are low risk but the countryside does not enjoy the same situation, therefore it is advisable to prepare your travels with information on transportation and lodges,” said Mr Rendeiro. US-based Lewis R Cohen, partner of the multinational law firm Hogan Lovells, agreed: “When doing business in the city of Monterrey [in the north of Mexico], I have to be more careful than in Mexico City, but I would never advise anyone to go off the road on their own in any of 6 those places. Just be careful,” he said. As regards accommodation, Mr Rendeiro said that multinational branch hotels such as Hilton and Marriott “have the best security systems in place and have a good relationship with local authorities, in case something happens.” Taimur Ahmad, chief executive officer of the financial intelligence publication LatinFinance, and a frequent traveller to Latin America, recommends staying only for “short periods and in well-known areas.” This strategy would prevent travellers from attracting the attention of kidnappers or organised criminals. Likewise, “short business stays are usually safe,” said Mr Rendeiro. Seek assistance Mr Ahmad also recommends travelling around the country with local contacts: “If our company has people over there, then we ask them to assist us. This resource has been useful to travel around the capital of Honduras, Tegucigalpa…one of the most dangerous places in the world.” If a company lacks contacts in a certain area, companies such as International SOS have provider networks that can assist business travellers. “We check them out on a regular basis to be sure that they meet our standards so they can provide help or guidance to the travellers,” said Mr Rendeiro. Mr Martinez added that travelling executives should monitor their destination country closely, and not only as regards crime. They should also study, for instance, the currency, language and culture that could make them more knowledgeable, and therefore less vulnerable, travellers. Plan for problems Travellers should also plan contingencies for if they are kidnapped and be aware that some countries restrict certain options. For instance, business travellers, particularly from the US, often hire specialists such as Control Risks Group Holdings Ltd or red24 to deal with these felonies, should they occur. However, several governments in the region including Mexico, Honduras, Venezuela and Brazil have banned such services from conducting negotiations with the perpetrators of those crimes. In the case of Mexico, article 366 of the country’s criminal code was reformed nearly seven years ago to penalise people who act as intermediaries between a kidnap victim’s family and the criminals, and charge for this operation. “Those companies were accused of being unprofessional and handling the cases in an inconvenient way, so now kidnapping cases are taken care of by the Mexican federal government and private instances are limited to collaborate with them,” said Sergio Díaz, the senior managing director of FTI Consulting Mexico. However, sources within the security industry have expressed concerns amid reports of collusion among local authorities and organised crime, and said this situation has made things difficult for the family members. Mexico-based private negotiator and lawyer Max Morales noted in an interview with Mexican Spanish language newspaper Excélsior that bringing in third party private negotiators can be more effective because some members of law enforcement may be protecting the perpetrators. Likewise, the United Kingdom government’s Foreign and Commonwealth Office has warned April 2015 Commercial Crime International Corruption its citizens about their exposure to short or long-term kidnapping that occurs in Mexico for financial gain. “There have been allegations of police officers being involved,” it warned through its travel advice. People planning to visit Mexico should certainly consider such risks prior to travelling. Mr Diaz noted kidnapping rates were on the rise in the country, particularly in the states of Aguascalientes and San Luis Potosí, and the Bajío region, which includes Guanajuato and Querétaro states – all areas north of Mexico City. “In the first month of January, these states have experienced an increase of 25% in extortion and kidnapping cases compared to the previous year because of the drug cartels’ restructuring,” he said. According to United Nations data, one third of global homicides, including those related to kidnapping, occur in Latin America. Because of this situation, many private security companies operate in the region, serving foreign clients. “We have restrictions, but we still provide some advice for our clients. Kidnapping remains a major issue in Latin America, especially in countries like Honduras and Mexico. The crime figures are not always accurate and there might be more cases than those reported,” said Mr Martinez. Use available resources Travellers should also consult resources that update users on kidnapping threats around the world. For instance, Control Risks offers online subscription monitoring services that include current information on kidnap for ransom trends in every country where the company operates. Subscribers also have access to a kidnap and extortion incidents database. Companies such as Control Risks, red24 and Pinkerton also offer incident management courses that train participants on the best ways in which to respond quickly and effectively to kidnapping. April 2015 Companies rigged bids and paid bribes THE World Bank Group recently barred four companies involved in misconduct relating to projects in Bolivia, Bangladesh and Cambodia. The debarments followed investigations by the World Bank’s Integrity Vice Presidency (INT). In Bolivia, Empresa Constructora y Consultora LAPTUS S.R.L. and Ingenieria en Construcciónes Orleans (ICOR) were each debarred for a minimum of two years. INT’s evidence revealed that each company had submitted fraudulent performance securities during the bid process intended to provide financial security to the project in case of non-performance. Globe Pharmaceuticals Ltd (Globe) was debarred for three years following evidence of fraud under the Bangladesh Health Sector Development Program. The company submitted false “prior experience” certificates in its bid to qualify for a World Bank-financed contract. Finally, in Cambodia, Seng Enterprise Co Ltd was debarred for a period of three years for engaging in corrupt practices. The company paid bribes to officials, on behalf of a consortium, in order to be awarded a World Bank-financed contract under the Rural Electrification and Transmission Project. Evidence also revealed the company had solicited funds from another consortium member firm to help pay for the bribes. SNC-Lavalin fraud and bribery charges The RCMP is reported to have laid rare corporate fraud and bribery charges against SNC-Lavalin Group Inc, the first charges that target the company as a whole. The Canadian firm builds infrastructure. SNC is accused of using at least $47.7million to bribe Libyan officials. A second count is for fraud of about $130 million related to construction projects in Libya. SNC responded saying the alleged activities took place between 2001 and 2011 and the people involved have been fired. The company says it has cooperated with authorities for the past three years and intends to plead not guilty. Payroll manager bribed bank officials Fortune.com recently carried a story about a man in Kentucky, described by prosecutors as a vortex of fraud, who was able to pull multiple bank executives into his $53 million tax fraud scheme through bribery. The Kentucky businessman, who for two years controlled a payroll management company, allegedly stole money from clients who paid the company to cover their federal taxes and workers’ compensation, and used it to pay for personal expenses. He also conspired with the senior vice president and president of a now closed bank to create false transactions that made it look like the failed bank had received $6.5 million in cash. He continued to suck these two bank executives into his tax fraud scheme by bribing the men to provide fraudulent letters of credit so his companies could receive millions of dollars in loans. The fraudster, the two bank executives and yet another executive from a different bank then conspired to defraud a second bank by causing the issuance of a $30 million loan that was used to finance the fraudster’s purchase of an Oklahoma insurance company. 7 Commercial Crime International Corporate Fraud CEO who lied is jailed for five years THE CEO of an energy firm that had its headquarters in the US, but operated its business in China, was recently jailed for five years after fabricating key facts about his company. Dickson Lee, 66, was the CEO of L & L Energy, Inc, until his arrest last year. L&L, formerly a NASDAQ listed company, purported to be engaged in various aspects of the coal business including mining, washing, and wholesale distribution of coal within China. Lee falsified reports to the US Securities and Exchange Commission (SEC) regarding the existence of a Chief Financial Officer and, in a separate scheme, issued under false pretences hundreds of thousands of shares of L&L stock to individuals controlled by Lee in a scheme to raise cash for the company. According to records in the case, in 2008 and 2009, while trying to get L&L stock listed on a national exchange, Lee falsely reported the identity of the company’s Chief Financial Officer (CFO) and lied about the existence of adequate internal controls in public SEC filings. In fact, the person Lee claimed was the CFO had refused to accept the position, and L&L had no CFO to ensure accurate financial reporting. In 2009, when the purported CFO discovered the fraud, Lee paid the individual tens of thousands of dollars in cash and stock in exchange for her silence, and never disclosed the arrangement to shareholders. Finally, in 2013, during a subsequent SEC investigation, Lee falsely testified under oath about the CFO’s role in the company. In the second count of Securities Fraud, Lee admitted that in 2011 and 2012, he issued 730,000 shares of company stock to thirdparties in China who, at his direction, sold the shares on the market to generate revenue for cashstrapped L&L. At the time, Lee knew that the SEC had initiated an investigation into L&L’s affairs and that raising cash through established investment banks was no longer a viable option. Lee also knew that L&L’s Board had been specifically advised that it could not authorise the direct issuance and sale of stock without public disclosure of the investigation. Lee, therefore, secretly issued L&L stock to China-based individuals under false pretences and then directed their sale without ever disclosing the truth about the company. In order to further conceal his actions, Lee directed that the shares be falsely recorded in L&L’s accounting records as having been issued for compensation for services, although none of these individuals provided any benefit to L&L in return for the shares. Wine investment victims caught in reloading scam IN an apparent reloading fraud, it has been alleged that thousands of creditors who put money into collapsed wine investment scams are being sold a bogus “rescue service” in return for an upfront fee. The creditors have apparently been receiving letters allegedly from UK insolvency practitioners Abbott Fielding saying they are in possession of their wine but need legal fees or insurance costs before they can release it. The fraudsters ask for up to £15,000, which was the supposed commission on the supposed sale of the wine. The firm has since written warning letters to 5,000 fraud victims explaining that a genuine insolvency practitioner will never ask creditors for money. One creditor of liquidated European Fine Wines Ltd reportedly paid £1,000 by bank transfer after being assured that Abbott Fielding could secure a case of his wine and sell it for £13,000. He was told the money was to pay to use its solicitor. Lists of creditors of collapsed investment companies are traded for anything from £1 to £20 a name, and those being targeted now include victims of carbon credit, diamond and platinum investment scams, as well as wine. Philippines SEC warns investors off fraudulent company THE Philippines Securities and Exchange Commission (SEC) has recently asked the public not to deal with One Lightning Corp, a company whose transactions – the regulator claimed – fall within the parameters of fraudulent transactions. The regulator also said that people joining the activities of One Light- 8 ning "run the risk of being prosecuted for criminal violation of the Securities Regulation Code." As part of its modus operandi, One Lightning invites people to invest in its cosmetics and healthcare products with the promise of huge returns on investments through what it claims is a revolutionary compensation plan for distributors under a 70% profit-sharing scheme in favour of investors. The company also undertakes to give referral awards for sponsoring new investors and maturity awards when those investors in turn are able to recruit new investors or when their accounts mature, the SEC noted. It also undertakes to give bonuses at every level for three levels of referrals made, it added. April 2015 Commercial Crime International Investment Fraud UK investigates ‘ethical’ companies THE UK’s Serious Fraud Office (SFO) said recently it has begun investigating ‘ethical’ companies Global Forestry Investments and Global Forex Investments. The two companies are led by the same two business partners, Andrew Skeene and Omari Bowers. They are based in the UK but promoted the investments worldwide. The two registered the company GFI Consultants Ltd on April 13, 2010 and had offices in London, Brazil and Dubai. They allegedly promised investors around 10%-20% returns per annum from their Teak projects in Brazil. One solicitor representing victims estimated they may have lost up to £20 million in the two schemes after investing a minimum of £5,000 (with no upper limit). SEC suspends companies to thwart fraud THE Securities and Exchange Commission said last month it had suspended trading in 128 inactive penny stock companies to ensure they don’t become a source for pump-and-dump schemes. The trading suspensions were the latest in a microcap fraud-fighting initiative known as Operation Shell-Expel in which the SEC Enforcement Division’s Office of Market Intelligence utilises technology to scour the over-the-counter (OTC) marketplace and identify dormant companies ripe for abuse. The proactive efforts have prevented fraudsters having the opportunity to manipulate these thinly-traded stocks by pumping the companies’ stock value through false and misleading promotional campaigns and then dumping the stocks after investors buy in. Since it began in 2012, Operation Shell-Expel has resulted in trading suspensions of more than 800 microcap stocks, which comprises more than 8% of the OTC market. Once a stock has been suspended from trading, it cannot be re-listed unless the company provides updated financial information to prove it’s actually operational. It’s extremely rare for a company to fulfil this requirement, and the trading suspensions essentially render the shells worthless and useless to scam artists. Boiler room fraudsters jailed TWO men have recently been jailed for conning £1.2m from "innocent and vulnerable" people as part of a boiler-room fraud that took place between 2007 and 2010. Mark Sisson, along with fellow fraudster Alexander Pratt, who was also sentenced to two years in prison, ran a fraudulent investment firm in Madrid, with Sisson managing the boiler room and Pratt selling shares in fictitious energy firms at hugely inflated prices. The duo, using false identities, sold S-Reg shares – restricted stocks which often do not allow the buyer to sell the stock for a certain period of time – to about 30 "unsuspecting victims", often the elderly and vulnerable. "The fraudsters led the victims to believe the shares were worth much more and sent out glossy brochures and share certificates in the post to try to authenticate and reassure the victims that they had invested in a worthwhile business," City of London Police said. "However, the shares were effectively worthless and often valued at less than one per cent of the purchased value. In addition, the victims were not informed about the high legal fees they would incur if they chose to sell the shares on, which often cost more than the initial investment.” April 2015 UK reported fraud falls by one third THE value of reported fraud in the UK has fallen by a third despite an increase in the number of cases, according to analysis by accountants BDO. The total value of cases over £50,000 fell to £720 million in 2014. Financial services fraud is down to the lowest value since 2008, dropping 56% in 2014, compared with the previous year. Many of the 546 cases (up from 525) reviewed in BDO’s report were unsophisticated, with an average value of £1.3 million, including lowtech schemes such as submitting false invoices. BDO attributes the decline in value to a growing trend for companies to handle complex cases outside the criminal courts, for example through civil actions or privately in-house. Fraud victims may also be more aware of how civil action can help them recover their assets, especially at a time of dwindling resources in law enforcement. ‘Worthless’ penny stocks sold A Cayman Islands-based bank and four other companies is being sued by America’s SEC, which alleges they took more than $75 million from unregistered sales of "virtually worthless" penny stocks. The US regulator claimed these businesses filed bogus registration statements with the SEC, purporting to register securities to public shareholders, though there were no such sales and the securities stayed in the control of the issuers and their affiliates. In the sham offerings, the issuers pretended to sell securities to shareholders in such places as Serbia, Mexico, Ireland, Norway, Panama and Jamaica. The restricted securities were then "passed off" as free-trading stocks in the United States and sold to the public. 9 Commercial Crime International Cybercrime Boards must up their game before the hackers claim checkmate In today’s climate, the cyber security paradigm is a reactive cycle. When a threat is uncovered, it is examined and a counter-measure is created, with response times varying from weeks to years. The problem, says Ian Pratt, co-founder of Bromium, is that attackers have the ability to easily reuse the previous pieces of malware, modify them and then build a brand new threat, therefore bypassing the new and updated security measures. Effectively, the connected world is under siege and current security solutions and approaches are outdated and inadequate. As humans, we love to point the finger at a particular individual or to a group of individuals; however, security vendors, CISO’s and employees all play a role collectively. Cybercriminals are still managing to not only release unique malware, but create malware that remains undetected for weeks, months and even years. A lot of the pressure falls into the lap of the board of directors. They have the responsibility to ensure that management is protecting company assets effectively; and this responsibility extends to cyber security. Executive management must be more proactive in making sure their organisations deploy the right defences to survive in this new world of accountability. The board must be competent in risk control and should challenge management when excessive risks are taken. A key question for the board is whether it is doing enough to protect its organisation’s important assets. With many assets in digital form: business plans, source code, trade secrets, financial projections, deal margins and proposed mergers and acquisitions (M&A) deals, these assets are often under the personal control of management executives who must take appropriate steps to safeguard them. Public data breaches are a major cause of concern; cyber security breaches will generate a new wave of litigation in the years ahead and, as breaches are likely to have an adverse impact on a company’s 10 financial performance, there is a requirement to disclose these breaches rapidly. As more executives are being targeted with highly advanced attacks, boards must require management to take appropriate actions to safeguard the assets of the company. Why hackers are winning the arms race Implementing a cyber security solution requires specialised knowledge. Today’s sophisticated threats are primarily caused by financially motivated criminals and nation states who use malware to attack the organisation. This malware is not generally detectable by current anti-virus or any of the other traditional security solutions in common use. There are two main classes of attacker, defined by their motives, which target companies: those seeking financial gain and those attempting espionage. Attackers seeking financial gain have adopted more aggressive tactics in recent years. The techniques have evolved from phishing to online bank fraud, via threats like Zeus, to aggressive intrusions seen in the Heartland breach and the 2014 Target breach. Attackers seeking financial gain are a major threat for all companies that collect payment information. These attackers also resell confidential information and trade secrets from compromised enterprises. To defend, many information security programs follow conventional wisdom and implement a layered approach to security, deploying multiple security products at different points in the network in an attempt to detect malware. While this is generally an improvement over single-technology solutions, many of the deployed technologies are obsolete and no longer effective. When you have more than 70% of breaches beginning at the endpoint and nearly 80% of information security professionals stating that users are their biggest security headache (see Bromium report: Endpoint Protection Attitudes and Trends 2015), it becomes overwhelmingly apparent that traditional endpoint protection is a spectacular failure. Deployment of conventional, yet ineffective and expensive, countermeasures is common and a principal reason for data theft. Executives at the highest levels, including the board, must be aware of these developments and ensure their organisation’s approach to their cyber security program is actually effective rather than just being compliant with traditional concepts of security. Most of the tools we rely on use detection as the primary function but if someone comes up with a new attack or changes an existing one so that it looks just slightly different from a previous attack, they can get past these detectionbased approaches very easily. That’s really where this arms race has been lost over recent years; the fact that these attackers have learnt how to make these changes very easily and cheaply to enable them to bypass existing defences. April 2015 Commercial Crime International Cybercrime The new approach: Network Segmentation and Isolation Today’s targeted malware seeks to use compromised PCs as a way into the enterprise network, attacking other systems to persist software that exfiltrates data. When a single PC is compromised, the Incident Response (IR) team has to investigate every possible move of the attacker, at enormous cost. We need to be more like a biological system, where we have bodies built of cells. If a particular cell is compromised, the damage is generally contained within that cell and killed off and removed. We need to build our computer systems in a similar kind of way with isolation technology - a relatively new concept that is proving effective at securing endpoints. As the workforce becomes more mobile, employers and employees want to use those laptops and other endpoint devices while they’re working at Starbucks, at hotels and airports, which all have unsecure networks. However, you can’t extend the boundary of the enterprise network to those places, so those endpoints are going to have to look after themselves. Therefore, it is essential we adopt isolation technology. Micro-virtualization meets this need by protecting computing devices against the execution of malicious code. With endpoint systems today, one of the challenges that we have is that, if a user opens a bad document, goes to a bad website, or even just goes to a good website and is served a bad advert, malware can easily end up running as the user and then proceed to compromise the whole machine. Once this happens, there really is a complete loss of control and then anything that takes place on that machine from then on is compromised too. Isolation technologies, such as micro virtualization, can April 2015 US offers $3m reward for Russian hacker THE United States is offering a $3million reward - the highest ever in connection with cybercrime - for information on a Russian hacker charged with bank conspiracy and fraud. Russian citizen Evgeniy Bogachev is charged in the US with running a computer attack network called Game over Zeus which stole more than $100 million from online bank accounts. FBI investigations indicate that the ‘Game over Zeus’ computer virus is responsible for one million computer infections. Other charges of wire fraud, money laundering and computer fraud exist against Bogachev in many US courts. Bogachev carried allegedly trapped individuals by collecting their financial information through malicious software (malware) that either logged user’s keystrokes for passwords and bank PINs when the unsuspecting victims entered their bank account information. It is also suspected that the same hacker is the master brain behind Crypto Locker Ransom ware. help by ensuring that every task being performed on that machine happens within its own little bubble (Micro VM). So if, or when, something bad occurs, it is contained within a Micro VM and it isn’t going to impact or compromise the underlying system. Enforcing the ‘need to know’ Even if the system does get compromised, whether it's because the user itself is malicious, or perhaps a loss of control of the infrastructure, organisations still have the confidence of knowing that the information we really care about is running within one of these protected environments. That enables us to follow a good security practice by identifying the business critical aspects that you care most about, and coming up with some set of restrictions for them and then treating them differently from everything else. If CISOs try and apply the same restrictions to everything, and treat all data in the same way, they would never be able to get anything done. Having to relax those restrictions would mean that they just wouldn’t be enforceable. Shifting to a model where we have things more compartmentalised and isolated using micro virtualization means that everything is running within its own containerso that users don’t have to be concerned about the security of the application itself, or even of the underlying operating system, because it is going to be contained. CISOs and CEO’s face a multitude of new and emerging challenges, including risks generated by the myriad of mobile devices, the endless amount of information, the difficulty to act in accordance with new regulations and the threat of state-sponsored attacks combined with global cyber criminals. Ensuring that corporate assets are secure is an important legal responsibility for today’s boards of directors. In this dynamic, everchanging threat landscape, oversight of cyber security becomes especially detrimental to organisations. It is up to the board to review security budgets, policies, and the effectiveness of security controls. Game-changing security technology, such as micro virtualization, can be instrumental in helping boards see to it that management successfully carries out its mission to secure corporate assets and users. 11 Commercial Crime International Cybercrime Spam and malware top SME risk list A recent email security survey of SMEs conducted by OPSWAT, a provider of solutions to secure and manage IT infrastructure, and Red Earth Software, a developer of email security solutions, has revealed that over 50% of the respondents experienced malware breaches in the past 18 months. Also, half of the companies surveyed declared that phishing emails had managed to get past filters and trick employees. Spam and malware were identified as the two top weakest links respondents had with their current email security solution. • 51% of companies had malware get past their email filters in the last 18 months • 50% of companies had employees that clicked on phishing links in the last 18 months • 55% of respondents are ‘not certain’ or ‘not certain at all’ that their employees will not click on phishing links or malicious email attachments • 39% of respondents use only one anti-malware engine • 68% of companies do not use any form of email encryption OPSWAT commented it is remarkable that even with the above mentioned statistics; employees still hold a somewhat complacent attitude regarding email security. This indicated that companies must change their culture and ensure that training is an integral part of their infrastructure. Email scam cost company $17m A US-based commodities trading company founded 120 years ago has lost $17.2 million in an international email swindle, according to court documents. An executive with the 800-employee company wired the money in instalments last summer to a bank in China after receiving emails ordering him to do so. The gambit involved emails sent to one of the company executives that was purported to be from its Chief Executive Officer and the company’s outside auditing firm. The emails directed the wire transfer of millions of dollars to a Chinese bank. But court documents said the emails were really from impostors using email addresses set up in Germany, France and Israel and computer servers in Moscow. Wells Fargo combats ID cybercriminals with new tax fraud service WELLS Fargo, Americas’s largest bank, is doing more to help combat cybercriminals who steal identities and file fraudulent tax returns to send refunds to their accounts. The bank recently signed a deal with a company called Early Warning, which provides a wide variety of fraud detection and prevention services, including a new service specifically focused on tax fraud. Called Account Owner Authentication for Government, it serves as a middleman between the government entity issuing the cheque and the bank receiving a request for deposit. The service can quickly validate whether the payee's name, address, Social Security number and other identification match the information on the account where the deposit is being made. That allows it to confirm that the payee on the tax refund is the authorised owner of that particular account, before the cheque is issued. Online ID fraud NEW Zealand’s largest credit bureau says the internet is creating a smokescreen for fraudsters applying for credit. Statistics released by Veda show nearly 5% of New Zealanders have used fake names when applying for credit and have poor credit histories. The data analytics company found 216,000 New Zealanders fell into this category during 2014. Technology has made it easier for people to be fraudulent, as you often don’t need to present proof of identity when applying for credit online, it added, noting the extent people are going to, to create aliases, is alarming. Published monthly by Commercial Crime Services, Cinnabar Wharf, 26 Wapping High Street, London E1W 1NG, UK Tel: +44(0)20 7423 6960 Fax: +44(0) 20 7423 6961 Email: ccs@icc-ccs.org Website: www.icc-ccs.org Editor: Andy Holder Email: andyholder2@gmail.com ISSN 1012-2710 No part of this publication may be reproduced, stored in a retrieval system, or translated in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of the publishers. While every effort has been made to check the information given in this publication, the authors, editors, and publishers cannot accept any responsibility for any loss or damage whatsoever arising out of, or caused by the use of, such information. Opinions expressed in Commercial Crime International are those of the individual authors and not necessarily those of the publisher. Copyright 2015. All rights reserved