DEGREE PROFILE OF
Bachelor of Business Administration (BBA)
Degree Programme: Financial Services Management
(Dutch: Financial Services Management)
TYPE OF DEGREE & LENGTH
Single degree (240 ECTS credits/4 years)
INSTITUTION(S)
Hanzehogeschool Groningen; Instituut voor Financieel
Economisch Management
(Hanze University of Applied Sciences, Groningen; School of
Financial and Economic Management)
The Netherlands
ACCREDITATION ORGANISATION(S)
Accreditation Organization of the Netherlands and Flanders
(Nederlands-Vlaamse Accreditatie Organisatie, NVAO)
PERIOD OF REFERENCE
The programme was accredited on 30 May 2014 for a period
of 6 years.
CYCLE /LEVEL
Bachelor’s degree
QF for EHEA: 1st cycle
EQF for LLL: level 6
NLQF: level 6
LANGUAGE OF INSTRUCTION
Dutch
MODE OF STUDY
Full-time
A
PURPOSE
Graduates of the Bachelor programme Financial Services Management can identify and analyse
financial risks undertaken by both commercial and private clients. They are able to translate client
data into high-quality financial services. To this end, they have developed effective analysing,
problem-solving and communication skills, as well as competences relevant to banking and
insurance. Graduates work to high professional standards and act in accordance with the
professional code. As service providers, graduates work from the basic assumption that efficiency,
risk and customer relations constantly need to be balanced.
B
CHARACTERISTICS
1
DISCIPLINE(S) / SUBJECT AREA(S)
In the economic domain of business administration, the
Financial Services Management programme focuses on all
components of financial services, including:
- Financial management and accounting
- Financing
- Business administration
- Economics
- Credit loans for businesses
- Banking and Insurance
- Research skills
- Personal skills
2
GENERAL / SPECIALIST FOCUS
The Bachelor’s degree in Financial Services Management
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has both a general and a specialist focus.
General focus: the financial service provider has a helicopter
view. He acts integrally from a broad vision. He relates
professional conduct to the ‘three R’s:’ risk, returns and
relations. He makes solid decisions on the basis of a
thorough analysis. With his analytical, problem-solving and
decision-making capabilities, the financial services provider
can develop himself in his current or future position in
internationally orientated professional environments.
Specialist focus: financial-commercial service provision.
3
ORIENTATION
The programme is of a practical nature. It focuses on gaining
practical experience and is geared to the professional
environment.
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DISTINCTIVE FEATURES
Exams (including the required preparation) on the statutory
regulation of financial supervision are part of the programme.
In addition, Corporate Governance and Customer
Relationship Management are important features of the
Financial Services Management programme.
C
EMPLOYABILITY & FURTHER EDUCATION
1
EMPLOYABILITY
Graduates primarily work in the financial-commercial sector
(profit sector) as described below.
Graduates typically work in profit organisations such as
banks, insurance companies, (assurance-)intermediaries,
stockbrokers, markets (assurance market, stock market and
en option market), investment companies, pension funds,
consultancy companies, IT-companies, internet companies
(e-business) en large multinationals with a professional
financial department.
Graduates can also work in the non-profit sector such as
council, provincial and national government.
Graduates of the bachelor in Financial Services Management
have the possibility to obtain certificates within the scope of
the statutory regulation of financial supervision.
Graduates of the Bachelor programme Financial Services
Management can enrol in Master programmes in the field of
financial-economics or management.
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FURTHER STUDIES
D
EDUCATION STYLE
1
LEARNING & TEACHING
APPROACHES
Professional tasks are the central point in each learning
period. Theoretical knowledge, applied research and the
development of (personal) competencies support these
professional tasks.
2
ASSESSMENT METHODS
The Bachelor’s degree programme in Financial Services
Management uses a wide variety of assessment methods,
which include written and oral exams, assessing the
individual contribution to a group, project work and
assignments, performance evaluation of the work placement,
continuous supervision of academic progress, student selfassessment, co-assessment and peer assessment and a
final graduation project.
2
E
GRADUATE COMPETENCES
The programme equips the student with the generic and subject specific competencies required of
a professional in the field of Financial Services Management. These are:
1
GENERIC COMPETENCES
2
SUBJECT SPECIFIC COMPETENCES
F
Improving the internal business processes, taking into account the rate of return, risks and
relationships
Working with employees
Dealing with the external environment of the business
Working on professionalism.
Providing services
Aftercare
Contributing to the development of the professional in financial services management
COMPLETE LIST OF PROGRAMME LEARNING OUTCOMES
A graduates of the Bachelor’s degree programme in Financial Services Management can
demonstrate that:
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s/he is able to advise both private individuals as business clients, sell financial products in
order to achieve a determined commercial result, manage and maintain a client network, and
draw up a market research plan or a market development plan to sell a financial product.
-
s/he is able to substantially contribute to the innovation of new financial products and to accept
or reject customers, having considered the balance between results, risk and relation.
-
s/he is able to carry out administrative tasks concerning financial services, to monitor financial
results, to carry out evaluations periodically as well as draw up a final balance sheet and to
produce plans of improvement for which he has found general support.
-
s/he is able to write policy documents and plans in which he has incorporated (international)
financial and commercial analyses and in which his organization anticipates on current
national and international market- and price level developments.
-
s/he is able to work on basis of projects, function as a professional team player and coach his
fellow colleagues.
-
s/he is able to contribute to the improvement of business processes, with the objective to work
more efficiently and effectively.
-
s/he is able to work with widely used automated systems and to initiate applications in
information technology.
-
s/he is able to account for his professional financial activities and the operational management
of financial services through verbal and written reports.
-
s/he is presentable in representing his organisation and contributes professionally to
communicating to the organisation’s (international) environment.
-
s/he is able to reflect on the consequences of his/her professional conduct and can implement
planned changes based on conclusions.
-
s/he is able to contribute to the development of a financial services branch by carrying out
practical research on a real problem experienced in the professional environment. In addition,
3
he is able to write an article on the topic of finance and financial services management which
is suitable for publication in specialist journals.
-
s/he is able to show that he is aware of the meaning of Fair Finance as a guideline for
financial conduct.
This DPP was finalised on 21 August 2014.
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