Pueblo Community College Request for Bid, Project Number: PCC Bid 1407 Bookstore POS System Background Pueblo Community College is a State of Colorado owned educational facility that awards two-year associate degrees and certificates for various academic, trade, and vocational programs. PCC’s main campus, the Orman Campus, is located in Pueblo, Colorado. PCC also operates three other campuses across southern Colorado: the Fremont Campus in Canon City, the Southwest Community College East Campus in Durango, and the Southwest Community College West Campus in Mancos. Each campus operates a Bookstore which varies in number of transactions, cash flow, and inventory. All of the PCC campus Bookstores took in over three million dollars last year. The below table outlines the volume of sales transacted at each campus: Pueblo Fremont Durango Mancos No. of Transactions 29876 3527 2483 17123 Total income from external sales $2.7 million $380,000 $236,000 $168,000 Total income from internal PCC sales $80,000 $7,000 $1,000 $9,000 These sales are predominantly for text and course books which are paid for by third-party financial aid funds. The bookstores also keep in stock student and office supplies, apparel, gift items, snacks, and general merchandise. The amounts shown above for the external sales reflect student and public transactions. As stated, the student charges are predominately paid for by charging a student account at the register. The remainder of sales are by cash, check, and/or credit card. The sums shown for internal PCC sales reflect inter-departmental transactions for goods that are automatically charged to a PCC department’s account at the register. Statement of Need Pueblo Community college is seeking bids for an electronic point of sale system and related accounting software. The system must be flexible to allow for changes in inventory and register locations. Also, the possibility of adding registers at other various locations across our campuses to allow for standardized cash and monetary transactions will be considered. Beyond these points, the system must be able to complete the following: The POS system must be able to interface with Ellucian/Banner ERP systems. This is the primary system Pueblo Community College and its campuses utilize for all fiscal and student relations. The POS system must be able to interface and upload information to Banner. The POS system must be able to transfer student, inter-departmental, and third-party charges from the Bookstore to Banner. The POS system must be able to link the main Orman Campus Bookstore with the other campus Bookstores across southern Colorado. The POS system must be able to transfer inventory and information between all of PCC’s campuses. The POS system must allow for multiple users, easy log-in and the ability to change users quickly. The POS system must be able to scan all types of codes. The POS system must be able to read magnetic strips and provide real-time credit card processing while maintaining PCI compliance and encryption. The POS system must be able to support the installation of registers and other support abilities at locations on campus which are not Bookstore affiliated but which transact cash, checks, and credit cards for services rendered to students and the public. These locations have very limited inventories, but the POS system must be able to record all transactions and provide the data to the Banner ERP system while maintaining that the transactions are kept separate from Bookstore and other related activity. The POS system must support on-line adoption, manage book rentals, allow for multi-store configurations, and allow for mobile applications. Qualifications Pueblo Community College is seeking qualified and experienced vendors that can design, implement, and provide hardware, software, and ongoing support of a point of sale system. Qualified suppliers may provide bids describing the company, products, and services being offered. PCC is requesting bids on the type of system suggested, how it operates, what hardware and software will be utilized, the cost of the system, and how these systems are usually installed and implemented. Also, bid information in regards to the ongoing support and Banner compatibility are desired as well as the how the system can meet the mandatory criteria stated above. Also, Web/e-commerce transaction functionality, accounting and general ledger functionality, and any other features the supplier may deem as important or of interest will be considered. Pueblo Community College is a facility that is flexible as far as technology and communication needs arise. Please include the communication and network requirements of any system. Bid Information Pueblo Community college and its satellite campuses require a Point of Sale System for its Bookstores. The College will be installing an entirely new system which does not require any compatibility with an existing POS system; however, the College and it’s Satellites do require that the system be compatible and integrate with an Ellucian Banner financial system, and that the POS system include: 3 or 5 year book buy back contract and software, credit card software and integration, installation of the system at all required locations, insurance, training, first year annual maintenance, support services and discounts, and the following bookstore hardware: Cash Registers, Bar Code Printers, Bar Code Scanners , Back Office Licenses, etc. Pueblo Community College also requests bids for cash handling systems for departments that are not affiliated with the bookstore. These locations do not include extensive inventories and simply accept cash, checks, and credit cards for services that are provided across the Campuses. These locations require a simple method of transaction documentation, receipt production, and an accounting method which separates these transactions away from Bookstore activity and will record the transaction into the Banner system. Also, please include pricing and information on Mobile POS hardware and the non-Bookstore solutions as stated. For questions or information regarding general system requirements, bid requirements, or submission guidelines, please contact: Edmond Iniguez Director of Purchasing, Pueblo Community College Office: 719-549-3206 E-Mail: Edmond.iniguez@pueblocc.edu Pertinent questions and answers that are deemed to be of great importance will be published on the Colorado BIDS website as a part of this request for bids no later than October 1, 2013. All other information regarding this request for bids will be published on the Colorado BIDS website. This is a complete bid. No partial submissions will be considered. This bid will be awarded as an entire award. No partial awards will be made. Bid Requirements For the purposes of this bid, Pueblo Community College requires that all prospective bidders must complete a PCC Bid 1407 Form in its entirety and answer all questions in the PCC Bid 1407 Questionnaire. The bidder may also include other supporting documents as desired. The PCC Bid 1407 Pricing Guide is included to serve as an outline for the supplier of the minimum information desired on any aspect of the POS system. Detailed information in regards to pricing, hardware makes and models, configurations, etc. may be included (and their inclusion is encouraged); however, it is requested that pricing information follow the general format suggested. The PCC Bid 1407 Questionnaire requests information as it pertains to the requirements of the POS system as stated above. Please complete all items and carefully document information as it is requested. As stated, additional support documentation may be included by the bidder, but it must not replace or supersede the completion of the PCC Bid 1407 Questionnaire. Answers to the questions should be submitted on separate sheets, but please include the questionnaire along with the completed PCC Bid 1407 Form. An award shall be made to the supplier who best fulfills the required criteria as well as offers for a system with the greatest relative value. For fairness in evaluation of bids, Pueblo Community College asks submitters to be as thorough and detailed as possible. A complete W-9 must accompany the PCC Bid 1407 Form, Questionnaire, and Pricing. By submitting a bid, the supplier agrees to the Terms and Conditions and Special Provisions of the State of Colorado. Bid Submission The deadline for submission of bids is: October 18, 2013, 5:00 pm. Bids may be submitted by U.S. Postal Service, UPS, FedEx, or other carrier or in person before the required submission deadline. Faxed, electronic, or e-mailed bids will not be accepted. Bids may be submitted by delivery to: Pueblo Community College Purchasing Office, CA-109 900 W. Orman Ave. Pueblo, Colorado 81004 Please make certain that a complete PCC Bid 1407 Form, PCC Bid 1407 Questionnaire, Pricing Guide, and W-9 are included as well as any other support documents a bidder deems as helpful! Bid Evaluation Because of the unique circumstances regarding Pueblo Community College’s need for a Point of Sale system, evaluation of bids and the final award will be determined along the following points: Banner integration, connectivity, and communicability. History the offering firm has had in integrating with Banner educational/financial systems. Functionality of POS system relating to third-party, financial aid, and inter-departmental charges, usability, user-access, multi-store integration and set-up, etc. Overall viability and stability of offering firm. Quality of software and price. Quality of hardware and price. POS commerce services. POS support services. Training services.