Difference C O L L E G E THE A M AG A Z I N E F O R A L U M N I | S P R I N G 2 014 Up the ante College of Business continues to rise O F B U S I N E S S Greetings from the College of Business W e can’t deny our roots. As a college, we can trace every accomplishment we have enjoyed to the spirit of hard work and ingenuity of the early settlers before us. That Colorado spirit of independence inspires us. It helped us build a strong foundation, and it gives us the courage to move forward. We’re innovators. We pursue independence. We create our destiny. When state funding waned, we fashioned enterprise solutions that help underwrite our commitment to students and progress. We are committed to honoring the entrepreneurial spirit that guides us. As we train the next generation of business leaders, we take that tenet to heart. Through our teachings and practice, we’ll continue to embody the spirit of entrepreneurialism and free enterprise that is intrinsic to our college, our state, and our community. This issue of The Difference highlights some of the ways we are inspired by Colorado’s call to innovate and create. The colorful hot air balloon on the cover might jog your memory. The day the balloon took to the sky, a student venture born at our Institute for Entrepreneurship – The Wild Gym Company – saw its recognition soar, too. Read more about the company’s product-testing adventure on Page 2. Making real-world difference through innovation isn’t possible without a few failures along the way. We grow from our mistakes. The lessons we learn through failure enable us to find – and truly appreciate – our successes. On Page 5, four College of Business alumni share their stories about failure and its power to motivate entrepreneurs and all of us. Also in this issue, we highlight our partnership with Coca-Cola. You’ll learn that Coke’s global empire – it spans 207 countries/provinces – is cemented in a values system very similar to ours here at the College of Business. That’s why our collaboration works. This feature, starting on Page 10, will give you a glimpse at the good work we’re doing together. I’ll leave you with this thought: Our success isn’t measured by wealth but by the mark we leave on society. Success is measured by the ideas we share, the new ground we tread, and our fearless rebounds from failure. I hope this issue of The Difference inspires you to fail. Because then your successes will rise. Until next time, be bold and innovative. Ajay Menon Dean The Difference is a publication of the College of Business, Colorado State University, Fort Collins, Colorado. MANAGING EDITOR Tosha Jupiter Marketing and Communications 1201 Campus Delivery Fort Collins, CO 80523-1201 Tosha.Jupiter@business.colostate.edu EDITORS Wade Corliss, ’12, B.S.B.A. Katie Kershman, ’12, B.S.B.A. Karen Klein, ’90, B.S.B.A. WRITERS Julie Estlick Kate Jeracki Tosha Jupiter Jill Westfall Cyndia Zwahlen STUDENT WRITERS/EDITORS Annie Burnham, ’14, M.S. in Public Communications and Technology Natalie Hansen, ’14, M.S. in Public Communications and Technology Fred Herrera, ’14, B.S.B.A CSU CREATIVE SERVICES Coordinator: Barbara Dennis Design: Doug Garcia Photographers: Bill Cotton, ’03; John Eisele; and Joe Mendoza KEY CONTACTS Ajay Menon Dean, College of Business (970) 491-2398 dean@biz.colostate.edu Dan Ganster Associate Dean (970) 491-4719 Dan.Ganster@business.colostate.edu Sanjay Ramchander Associate Dean (970) 491-6681 Sanjay.Ramchander@business.colostate.edu Erik Olson Director of Development (970) 491-6378 Erik.Olson@business.colostate.edu WWW.DIFFERENCE.BIZ.COLOSTATE.EDU Up the ante: College of Business continues to rise 2 Failing forward: Four entrepreneurial CSU alumni use painful lessons to power their successes 5 Results flow: From Coca-Cola-CSU partnership 8 Behavioral Research Lab 11 Faculty/Staff News 12 Enhancing education: Centers of Excellence support and expand College’s primary function of teaching students 15 College Briefs 17 CSU polo champ pins future on a business degree 24 Great Reads 26 The Company We Keep 28 This is your magazine, alumni More than two-thirds of readers want a printed copy of The Difference magazine. Digital isn’t totally replacing print, at least not yet. Last spring, we conducted an online survey among alumni, faculty, staff, and students about their readership of this publication. Honestly, we were expecting an overwhelming preference for digital publication and delivery. Not to be. Nearly seven out of 10 readers said they prefer a printed copy. Plus, a majority, 56 percent, say they’d like to receive The Difference magazine three or four times a year. That’s more than the two per year we publish now, which 37 percent prefer. Maybe we’re doing something right. Nearly 90 percent say they read some or all of the Spring 2013 issue, up from just over 60 percent for the Spring 2011 issue. The kinds of articles you find most interesting? Faculty, alumni, and student news tops the list along with business trends. So we hope you find this issue particularly interesting and relevant as we take your feedback and put a light on entrepreneurialism in the College of Business and among our students and alumni. Good reading, Bob Taber Executive Director Branding and Communications Colorado State University is an equal access/ equal opportunity university. Friend: facebook.com/BizatColoradoState Follow: twitter.com/#!/CSUCollegeOfBiz COLLEGE OF BUSINESS | MAKE A DIFFERENCE 1 Up the ante College of Business continues to rise The College of Business never met a challenge it didn’t accept. So as state financing for higher education began to decrease, the business college at Colorado’s land-grant university did what it always does – figured out how to respond to change. It anticipated market demand. It channeled the lessons of Colorado’s explorers and thought leaders who turned challenges into opportunities to blaze new frontiers. The College of Business became the entrepreneur. Creating entrepreneurial terrain A new academic landscape demands innovation and creativity. For a college determined to rise despite reduced state funding, becoming a financially sustainable operation that can underwrite funding shortfalls means taking a fresh look at teaching and learning. “Because of the funding changes, we now need to run business schools like a business,” says John Hoxmeier, associate professor of computer information systems at Colorado State University. “Virtually all aspects of higher education are going to have to adapt to this changing business model and changing delivery model. And those two things are happening rapidly.” 2 Business schools attract some of the brightest students from around the world. At CSU’s College of Business, acceptance standards are high – even higher than general University standards – so business students come in top-of-class and poised to earn a degree that makes them competitive in the global marketplace. Business students want convenience and the latest gadgetry and technology. “Today’s students are used to interfacing with mobile technology, tablets, and computers – they like learning in this format,” says Joe Cannon, professor of marketing at the College of Business. “We need to leverage these technologies to facilitate student learning.” Students crave challenges that require innovative thinking and come with rewards in the form of fulfillment and world-changing solutions. Business learning is evolving, and the new terrain is an exciting, potential-filled academic space. Teaching toward innovation Today’s graduate-level classes at the College of Business might have 40 students sitting in the classroom and 350 more participating from COLORADO STATE UNIVERSITY around the world via the online platform. It’s a Universal Classroom model that the College has been perfecting for nearly half a century, and it provides the same dynamic learning experience for every student. The College’s online classes happen much like live TV. A busy control room functions as the nerve center, and its production staff manages multiple cameras to capture the best angles, lighting, and audio as the instructor interacts in the classroom. Digital coordinators field incoming messages from distance learners, who can participate in real-time or watch a class when it’s convenient. The online learning model continues to transform, thanks to the College’s dedicated and forward-thinking faculty and leadership team. Professor Cannon and Brian Fugate, associate professor of management, currently are testing a prototype software application they developed that fosters active learning approaches in the online learning arena. “While active learning – using case studies, discussion, and debate – is considered the best way to learn many business practices, this approach can be difficult to foster in the online classroom,” says Cannon. “Many students take online courses to go to class at their convenience. This can make traditional interactive teaching modes difficult to employ. We have created a software application that brings more active learning to online students.” Beyond the classroom, Cannon and Hoxmeier are helping shape the formation of the Teaching Innovation Lab at the College of Business. The lab, now in the discovery phase, has potential to harness the talents of the collective business faculty and to inspire fresh ways of teaching while using technology as an ally. “We have a very creative group of faculty, and we hope this lab will tap into their entrepreneurial spirit in some of the areas they know best – teaching and learning,” says Cannon. “We believe this lab can be used to facilitate the development and dissemination of teaching innovations across the faculty. Technology holds a great deal of promise for higher education – it has the potential to make learning more efficient and more effective. We hope our efforts in this area will keep the CSU College of Business at the forefront.” Entrepreneurial by choice The College of Business continues to rise because it seeks new challenges in the midst of change. There’s risk in that. But there’s reward as well. In recent years, the College has flexed to create successful programs, partnerships, and learning opportunities that benefit business students and the world. The Global Social and Sustainable Enterprise MBA program, for instance, gives aspiring social entrepreneurs the opportunity to complete MBA course work in the College of Business while building real-world ventures that are field-tested during an intensive summer practicum. GSSE students test business models that address some of the biggest human challenges of our time such as poverty, hunger, maternal health, clean water access, and environmental degradation. “The GSSE has empowered 125 students studying at CSU in Fort Collins and 50 studying at our partner university – United States International University in Nairobi, Kenya – to build ventures while earning a very unique MBA,” says Carl Hammerdorfer, director of the GSSE program. “If it appears that our students’ ventures have the potential for profitability and scale, we offer them acceleration via our New Economy Venture Accelerator, operated by the Institute for Entrepreneurship here and separately at USIU.” Named for the very idea that is infusing new life into the way the College of Business approaches business, the Institute for Entrepreneurship is in the mix as an inspirational force for the College’s future. Through the Institute’s Venture Accelerator and Hatchery opportunities, new businesses are born and incubated at the College at an exciting pace. 4 The Wild Gym Company is a shining example of a business that got its start at the College of Business. The fitness company attained national notoriety when GSSE MBA student David Hunt (’13) and his business partner, Dan Vinson, launched their first product, monkii bars, in wild fashion. The team braved Colorado’s open blue sky in a hot-air balloon to test out the monkii bars and get some video footage. A harnessedin Vinson did pull-ups on the bars beneath the basket as a testament to the company’s slogan “Workout Anywhere.” Folks on the ground wondered what was happening. Why was a man dangling from a balloon? And people started to talk about the fearless company born at the CSU College of Business. “As Dan was working out beneath the balloon, bystanders pulled over to take pictures. Soon a police car was following our balloon’s path. As we approached our landing COLORADO STATE UNIVERSITY zone, both police and news crews were waiting,” says Hunt. “The initial interview spread like wildfire. Soon our phones were ringing nonstop with national news agencies wanting to hear our story. The whirlwind lasted several days and included segments on the Today Show and Good Morning America. We had a nice spike in web traffic and pre-orders on our site.” The Colorado State University College of Business isn’t afraid of a challenge. For an entrepreneurial college, there are no limits to learning. “Not just any business is born at the CSU College of Business,” says Charisse Bowen, managing director for the Institute for Entrepreneurship. “We’re proponents of business with heart and business with the guts to reach toward new heights and greater success. We’re constantly upping the ante – we have to in order to grow and thrive as a college.” Failing forward Four entrepreneurial CSU alumni use painful lessons to power their successes Entrepreneurs often share similar traits. Most have the drive to run their own show from an early age. Many are constantly on the lookout for new challenges and often have several ventures going at the same time. All take risks. But successful entrepreneurs share an even more important quality: They learn from their setbacks. Or as Google Ventures partner Chris Hutchins (’07), bluntly puts it: their failures. “Some people are afraid to say the word ‘failure,’ ” he says. “But the greatest trait in an entrepreneur is just to accept that it went wrong and learn from it.” This Silicon Valley resident is one of four successful alumni of the College of Business at Colorado State University who have carved out their own niches in commerce and used their entrepreneurial skills to thrive in a volatile business landscape. Several ran small businesses while they were still in school. Two have routinely juggled operations at more than one company at a time. Risk is an accepted part of each of the alumni’s entrepreneur experiences, although their individual tolerance for it varies. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 5 From left, Kent Anderson, Scott Jackson, Chris Hutchins, and Gary Salomon The most common thread is their willingness to ensure that the painful lessons learned during failures are not wasted. Bankruptcy schools Macy’s executive Kent Anderson (’77), now president of macys. com, the San Francisco-based online division of Macy’s Inc., survived the parent company’s nearly three-year slog through bankruptcy, from 1992 through 1994. He went on to start the retailer’s first e-commerce presence, which was originally a bare-bones site that sold just $30,000 in Christmas gifts its first year. Today, macys.com accounts for a fast-growing share of Macy’s total sales. “Bankruptcy is a difficult period of time but also a wonderful time for a young executive like myself,” Anderson says of the early ’90s event. “We were sent to a special school, which taught us how to make changes very rapidly.” That lesson came in handy a few years later when, in 1998, he was offered the chance to create an entrepreneurial venture inside the company. It was a chance to be what some call an intrapreneur, in order to build out the fledgling Macy’s website. At the time, Anderson was told he could choose four employees in the company to help. Today, 15 years later, macys.com holds its own against deep-pocketed rivals, employs hundreds of people, and recently moved into the top eight floors of a San Francisco high-rise, doubling its current space in the city. 6 COLORADO STATE UNIVERSITY Learning to perform triage on troubled assets For Scott Jackson (’78), a Denver-based financial industry veteran, early jobs at two big Texas banks that shut down around his ears gave him the skills he has used throughout his career to successfully spot and leverage underdeveloped assets. “I became a sort of triage doctor,” says Jackson, now chief executive officer for Colorado National Bancorp, which he co-founded in 2009. “I was very fortunate to get in on the cutting edge of figuring out how to monetize the balance sheets. We did one of the first credit card and auto loan securitizations … it was somewhat of a landmark effort. We really created almost a new industry.” He used similar skills to set up a real estate investment trust, or REIT, to upgrade and invest in manufactured-home communities. He left that company, Affordable Residential Communities, in which he still holds shares, in 2007. Cashing brings new challenges Gary Salomon (’79), thrived on challenges as the co-founder and chairman of Fastsigns International Inc. The franchise company based in Carrollton, Texas, near Dallas, now employs about 200 people and has around 530 franchise locations worldwide. Salomon left the company in 2009, several years after selling it to a private equity firm, because he kept bumping heads in the new, quieter, and more formal corporate structure. “One of the things that happens with an entrepreneur… is that we love to be in the action when things are growing and there are problems that need to be solved.” “One of the things that happens with an entrepreneur, at least in my experience, is that we love to be in the action when things are growing and there are problems that need to be solved,” says Salomon, who is now looking for a new venture. “Once it gets into the maintenance of the business, where things are running fairly smoothly, the entrepreneur doesn’t really get his juice. I enjoyed troubleshooting and problem solving.” Preparing for success Figuring out how entrepreneurs succeed or fail is a growing focus at universities. The stakes are high. Successful entrepreneurs are seen as critical job creators and potential engines for economic growth. Typically, discussions have focused on how entrepreneurs, and their investors, can avoid failure. But more and more, people are learning that setbacks can lead to success. There is an annual conference, FailCon, in San Francisco, devoted to well-known technology entrepreneurs dissecting their failures. The idea has proven so popular that the founders now license the concept to other event organizers around the world. “If you do have a failure, if you are open about it, you are more likely to bounce back because you think, ‘OK, that was a normal part of my life development. What’s next?’,” says Cassandra Phillips, executive producer and co-founder of FailCon. Turning a job loss into a (big) opportunity Hutchins has had more than one opportunity to learn from setbacks in his fast-track career. When the economy crashed in late 2008, he was laid off from his position as a strategy consultant at the high-profile Monitor Group after just 10 months on the job. He asked himself how he could turn downsizing into an opportunity. The answer: He started LaidOff Camp, a networking event that attracted thousands of people at meetups around the country. Hutchins used the process to build a personal brand and pick up consulting work with some of his event sponsors and partners. He then took a low-budget tour around the world, meeting with entrepreneurs in third-world countries. Hutchins parlayed that experience into a talk and presentation at the South by Southwest conference. He was taken by the start-up ecosystem he found there. “It was the first time I realized this is what I want to do,” Hutchins says. He began meeting with start-ups and looking for a job. He landed a job in business development at SimpleGeo until he was recruited by Digg founder Kevin Rose to co-found a new mobile applications start-up, Milk. Google Ventures was an investor, and within a year, the company was acquired by Google, and Milk was closed. Now Hutchins uses his experience in the entrepreneur trenches to help him find promising start-ups for Google Ventures to back. And as much as he hopes for successes, he has learned the hard way that success is not always what it seems. At Milk, every time there was a product launch, thousands of people downloaded the app leading the team “to think we are building awesome product,” Hutchins says. In reality, because Rose had millions of Twitter followers, whatever he posted about, including product launches, made big waves. Eventually, that effect wore off, and the company was caught by surprise with much less organic growth than they expected. “When things are going right, you are often blindsided,” Hutchins says. Driven by the entrepreneurial vision: I can do better Still, setbacks haven’t stopped Hutchins or his fellow entrepreneurial alumni from taking on new challenges and, presumably, new failures/ learning opportunities. For example, Jackson is growing a separate mobile-housing community business, Global Mobile, and looking for new locations for his Dallas-based salon franchise. He’s also starting a side business in goat meat production. And Salomon, who has already invested with one Fort Collins entrepreneur, is looking for opportunities to help other start-ups. Asking an entrepreneur to put on the brakes isn’t realistic, no matter what setbacks they have faced, Salomon says. “That’s like asking a greyhound to walk slowly.” COLLEGE OF BUSINESS | MAKE A DIFFERENCE 7 Results flow From Coca-Cola-CSU partnership Eric Berlinberg is a young man of action, but not even the former president of the Associated Students of Colorado State University could have imagined himself in the center of a $5.2 million strategic partnership between CocaCola and Colorado State University. The Littleton native was in his junior year of the Organization and Innovation Management program in 2011 when the University’s contract with Pepsi ended. He served as an advisory member on the committee that was selecting the next campus beverage supplier. 8 COLORADO STATE UNIVERSITY On the table from Coca-Cola were collaborative programs, internships, and research initiatives around shared interests in water conservation and a focus on sustainability. A senior practicum for supply chain management students at Coca-Cola’s Denver bottling plant particularly caught his eye. The program was a year old when Berlinberg walked across the graduation stage in 2012 with a job offer in hand that included supporting those very interns. “Coke’s approach was very student-focused and student-based, and they wanted to do so much more than just take my dollar and give me a soda,” Berlinberg says. “I was so intrigued and impressed with (Vice President for University Operations) Amy Parsons for deciding to create a more strategic partnership and not just use Coke as a supplier.” Berlinberg, who has a concentration in supply chain management, was the first of three CSU graduates hired into Coca-Cola’s competitive Supply Chain Management Leadership program where new employees study different areas of the company. “Coke wanted someone with ties to the University to facilitate the practicum program, and I was a natural fit,” says Berlinberg, former Coca-Cola distribution comanager for Northern Colorado. “It all came full circle when I was assigned to Denver and got to work with the practicum students.” Partnership marries goals, missions Successful partnerships are a two-way street. Coca-Cola and CSU, both leaders in global water issues, are sharing expertise and research support and working hand-inhand on projects that aim to fulfill Coke’s mission tenet to “create value and make a difference.” Already, partner programs that seek innovative solutions on issues of water purification and technology in the developing world, recycling, and creating healthier communities are bearing fruit, with the College of Business playing a leadership role. “This is a really great partnership,” says College of Business Director of Strategic Initiatives Christine Chin. “Faculty and students get exposure to real-world problem solving, strategy, and research, and Coke advances its sustainability goals and strategic initiatives. It is very consistent with the College’s mission of developing and disseminating business education and research programs that enhance the wellbeing and sustainability of our global community.” ‘Fresh eyes’ see new solutions Coca-Cola’s Denver campus is a hub of activity for a Supply Chain Management practicum team again this semester. The first group of four students looked at the financial impact of water use reduction at the Denver plant and how to implement different options both technically and through human resources, according to Associate Professor of Supply Chain Management Brian Fugate, who initiated the program. “At our Denver plant, we have a goal of water neutrality,” says Michele McKillip, western region vice president for public affairs and communications for the Coca-Cola Company North America. “It’s been beneficial to bring in fresh eyes and find extra measures we have started implementing to make that goal a reality.” A second team studied recycling at the plant to determine how to increase effectiveness from a processing point of view. “Right now, a third team is working on measuring the results of those first two groups and how to make it scalable for plants across the globe,” Fugate says. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 9 Students examine clean water markets The recent launch of Coca-Cola’s Global EKOCENTER™ in partnership with DEKA R&D and several other companies brought a unique opportunity for CSU’s Global Social and Sustainable Enterprise MBA program to work on water stewardship issues for those who lack access to safe drinking water. The EKOCENTERs are off-the-grid, modular kiosks that transform a standard shipping container into a community hub that combines safe, clean drinking water using the Slingshot™ water purification system, wireless communication systems, refrigerated vaccination storage, and a solar-powered system. The idea is to “jump start entrepreneurship opportunities and community development” by recruiting women to operate each of the nearly 2,000 centers in poor countries. The units, however, are not cheap. A team of four GSSE MBA students is doing its final project studying ways that Coca-Cola can leverage Slingshot™ or the EKOCENTER™ in developed countries like the United States and create more demand. “The GSSE students generally identify a need and then create a venture,” Chin says. “This is unique because they have a product that fulfills needs in a developing country, and their challenge is to find a use in the developed world. If they can increase the number of units sold, it will bring down the per-unit cost for EKOCENTER™ entrepreneurs and improve quality of life for the people they serve.” Kathryn Ernst, managing director of the College’s Center for the Advancement of Sustainable Enterprise, points out that Coca-Cola is “looking into the future and incorporating sustainability as resources get constrained,” which dovetails perfectly with the GSSE’s holistic approach to achieving sustainability through entrepreneurship. “We have a wider definition of stakeholders than people who own stock and are directly involved in the business.” 10 COLORADO STATE UNIVERSITY Research reveals healthy-eating roadblocks A challenge from Colorado Governor John Hickenlooper led to another collaboration: the Healthy Colorado pilot project. Coca-Cola and CSU are finding ways to harness “entrepreneurial energy” and transform Colorado from the leanest to the healthiest state in the nation and stem the rise in obesity and diabetes. A group of business students and some health and exercise majors worked with the company’s global innovation process and applied it to low-income Hispanic consumers in two Colorado communities, one rural and one urban. Students used community assessment and ethnographic research to construct consumer profiles to describe the challenges and barriers for healthy eating and adequate exercise. A two-day brainstorming session with experts from a variety of fields considered product and service ideas to help families eat healthfully. Currently, Coca-Cola and CSU staffers are working with the College of Business’s Institute for Entrepreneurship to look at how to shift the model and bring entrepreneurs into the conversation. The experience surprised many students, said Professor of Marketing Kathleen Kelly, who directs the Center for Marketing and Social Issues at CSU. “It was very eye-opening for the students to see what kinds of foods people had in their pantries and how much of a challenge it is to not only afford healthy food but to also have access to healthy food options,” she says. A model partnership Just as Coca-Cola has offered access to its processes and provided scientists, branding, and other experts for study panels and speakers on campus, talent has also been leveraged across CSU from the College of Agricultural Sciences to on-campus ventures such as the popular Beverage Business Institute, whose graduates include several Coke employees. “CSU is a model business partner,” Coke’s McKillip stresses. “We value the ideas, the research capabilities, and the student/faculty expertise. We believe our success at Coca-Cola depends on the success and vitality of the communities where we operate, and we have found a shared vision and mission with CSU.” Behavioral Research Lab An asset for the College of Business When most people think of university research, they picture white-coated professors in test tube-filled labs searching for the next great scientific breakthrough. The College of Business at Colorado State University also conducts research that can have far-reaching impacts on business practices – just without the white coats and test tubes. The Behavioral Research Lab, opened in 2011 on the first floor of Rockwell Hall North, is one of the few facilities of its kind in Northern Colorado. The lab has a focus group room that can accommodate eight to 12 participants, a central research studio, a control/ observation room, and six small team rooms. The research studio provides 20 partitioned carrels, each with a networked computer, and an experimental computer station with video projection. The individual team rooms are each equipped with a networked computer that can simulate a virtual team environment. “The lab is an invaluable asset for my research,” says S.H. Mark Lee, an assistant professor of marketing whose research focuses on consumer psychology and social networking. “It’s really applied psychology, studying what makes consumers behave in a certain way, which can help businesses decide what to put on store shelves. I can bring in different groups to the lab – say college students – to see how different environmental factors could influence their buying decisions.” The lab is available to researchers and students across the CSU campus, as well as local businesses. Gina Mohr is an assistant professor of marketing and director of operations for the research lab, which is overseen by a committee led by marketing department Chair Ken Manning. She also oversees the pool of business students who sign up as research participants. Mohr’s research focuses on food and nutrition marketing, investigating topics such as how claims on the front of a package can bias the perception of a product’s nutritional value despite the standard nutrition labels on the back or how product placement in TV shows influences consumer perceptions. “The lab provides me everything I need to conduct my research,” she says. “It is a controlled environment that minimizes extraneous factors that could influence data collection in the field. It’s also a great place to teach marketing students how to conduct research through videotaping focus groups and critiquing them.” And providing they follow the University’s investigative Research Board policies and College ethical standards, students can use the lab to gather data for their senior capstone or other projects. “The lab is a valuable resource that more local researchers should know about,” Mohr says. To learn more about the Behavioral Research Lab, go to biz.colostate.edu/ researchLab. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 11 Faculty/Staff News Adela Chen stepped into her new role in the CIS department as assistant professor of computer information systems in Fall 2013. A native of China, Chen developed her passion for business through her first job in human resource information systems. “The curiosity to learn more about business IT motivated me to pursue graduate studies in business,” she explains. After earning her Ph.D. from the University of Georgia, Chen taught at Nanyang Technological University in Singapore. Chen’s favorite part of her new position is “the freedom to conduct research on technology phenomena that intrigue me the most and the opportunity to share my passion about the CIS field with students and get them as passionate and interested.” Nick Roberts, assistant professor of computer information systems, joins the College of Business with a Ph.D. from Clemson. Through his classes, Nick hopes his students gain an appreciation for how to engage in critical thinking, complex reasoning, and effective communication regarding issues surrounding the role of IT in organizations. He is a certified Project Management Professional and teaches courses in IT project management and IT strategy. 12 Jimmy Lockwood recently graduated with a Ph.D. in business administration with concentrations in finance and statistics from the University of South Carolina and is currently serving as a visiting assistant professor in the finance and real estate department. He and his wife moved to Fort Collins this past summer and love the college atmosphere. “I hope my enthusiasm and passion for learning is contagious and students enjoy sharing their knowledge of finance and develop a curiosity to learn more.” In Fall 2013, Jim Cook became the temporary assignment instructor of marketing for the CSU College of Business. He has worked at Henderson State University and Tarleton State University, taught several courses at community colleges, and served as vice president of student affairs at Laramie County Community College in Cheyenne, Wyo. “Hands-down, my favorite part of the job is simply the process of teaching – imparting knowledge – and interacting with my students in and out of class,” says Cook. COLORADO STATE UNIVERSITY Tim Galpin joined the College of Business in Fall 2013 as a clinical professor of management. Galpin credits his father for his interest in management. “My father was a factory worker for General Electric for 30 years, and from his experiences, I wanted to try to make employees’ working environments better.” He has a Ph.D. in organization development from UCLA. Before coming to CSU, Galpin started several consulting businesses, including one in London, that specializes in retail consulting. He hopes, through teaching, to build the business leaders and entrepreneurs of the future. Manuel Macera grew up in Lima, Peru. There, he earned his bachelor’s degree from the Universidad Nacional Agraria la Molina. From there, he moved to Buenos Aires, Argentina, where he earned his master’s degree. He recently completed his Ph.D. in economics from the University of Minnesota. Macera is an assistant professor of international business finance for undergraduates. Lynn Shore builds on management department’s strengths Frank Smith started in his role as associate lecturer during Fall 2013. Before coming to CSU, Smith worked at Texas Tech, Southeastern Oklahoma State University, the University of Central Arkansas, and Henderson State University. When asked what sparked his interest in finance, Smith cites his parents. “The genesis of my interest in finance was coming home after school and checking out how my parent’s stocks and mutual funds had done,” says Smith. “I thought it was cool for them to make money without even working at it, while they were at another job!” Chris Blocker, assistant professor of marketing, recently completed his Ph.D. in consumer behavior and marketing from the University of Tennessee. Marketing has interested him since boyhood. “As part of the Department of Marketing,” he says, “I hope to carry forward a commitment to excellence in scholarship, teaching, and service in ways that help lead the College and University to new heights within my spheres of influence.” His research explores how value is co-created for customers in marketplace relationships and has been published in journals The College of Business welcomes Lynn Shore as the new chair of the management department. Shore joined the College in Fall 2013 and immediately began developing plans to build on the department’s strengths. She’s actively leading the management faculty through strategic planning with the goal of exploring more specialized management programs for students. “Entrepreneurship and supply chain management are growing fields and the department seeks to build these programs and student activities to enhance the employment of students,” said Shore. “The Institute for Entrepreneurship is engaged in a variety of activities that will help students across campus develop their entrepreneurial skills and mindset. Human resource management is another area of the department with growing student demand and good career opportunities. We have an active student club in human resource management that is also creating professional development opportunities for the students.” Shore plans to teach once she knows the ropes as department chair. For now, she’s busy learning the finer details of management programs and classes while getting to know her colleagues. Shore is a graduate of the University of Oregon with a Bachelor of Arts in psychology. She earned her Ph.D. in industrial and organizational psychology from Colorado State University. She recently finished her position as Department of Management Chair at San Diego State University. Before her time at San Diego State, she also worked as a professor at the University of California, Irvine and at Georgia State University. such as the Journal of Consumer Research and the Journal of Academy of Marketing Science. Tomasz Miaskiewicz, originally from Poland, teaches one of the newer courses in the College of Business: Digital Marketing. During his undergraduate career at the University of Pittsburgh, Miaskiewicz worked for a startup company, Labwerks Interactive. Upon completion of his degree, he moved to Boston and worked for another startup, Dakasa. Miaskiewicz enjoys working in the dynamic startup atmosphere and wants to prepare his students with applicable tools they will use in their careers. “I focus on Google Adwords, Google Analytics, and other tools and platforms that are commonly utilized by companies,” says Miaskiewicz. “By incorporating these tools in the context of class assignments and the course project, my students gain exposure to the tools practitioners currently utilize.” COLLEGE OF BUSINESS | MAKE A DIFFERENCE 13 14 COLORADO STATE UNIVERSITY Enhancing education Centers of Excellence support and expand College’s primary function of teaching students Charisse Bowen spends her days watching ideas come to life. As the managing director of the Institute for Entrepreneurship at Colorado State University’s College of Business, Bowen’s enthusiasm helps fuel institute programming as she strives to inspire students, entrepreneurs, and community members to channel their own passions into life and work. Through the institute, Bowen reaches across the University and outward across the nation and world as an ambassador for entrepreneurship and to help anyone with a good business idea find the tools and support to succeed. “My role gives me a unique vantage point from which to watch progress,” Bowen says. “I work among the dreamers where ideas are raw and the energy is robust. I watch business ventures emerge and grow at CSU and then go on to thrive. The Fort Collins community is an amazing support system for my work and the startups the College of Business champions.” As an incubator for new student businesses, the Institute for Entrepreneurship is in constant conversation with thinkers and doers beyond campus borders. Yet, the institute is just one example of the efforts to connect the intellectual capital of the College with people and companies searching for fresh business ideas and solutions. The College of Business currently houses seven centers and institutes — the Centers of Excellence. While each has a specialized mission, all build bridges from the world of academia to the community through accessible programming and engagement. “Centers of Excellence in the College of Business enhance the fundamental educational function by providing out-of-classroom support that challenges students and allows them to apply the knowledge and theory provided in the classroom,” says Carl Hammerdorfer, director of the Global Social and Director’s Chair: Carl Hammerdorfer I see centers as performing functions that support, facilitate, enhance, and sometimes expand the College’s primary function, education. CASE, the center that I run, does all of those things for the GSSE MBA program. We support the educational function by recruiting students, organizing classrooms, raising resources, and forming partnerships that support GSSE’s education. We facilitate the educational function by choosing the right students, orienting them, inspiring them, advising them, and monitoring their progress and their perception of the program. We enhance the education of students by creating additional out-of-classroom events such as our Sustainable Enterprise Speakers Series, brown-bags with leading practitioners, and public events where students can practice their presentation and other skills. And finally, we provide the means for our program to expand its output by, for example, scaling the number of African student-entrepreneurs educated and graduated each year by more than 1,000 percent through our SEMBAA partnership in Kenya. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 15 CENTERS OF EXCELLENCE “We identify opportunities for our students Beverage Business Institute to compete in business plan competitions Delivers management education and research and for prestigious fellowships.” with a focus on beverage operations, – Carl Hammerdorfer wholesaling, and distribution Center for the Advancement of Sustainable Sustainable Enterprise MBA program and executive director of the Center for Advancement of Sustainable Enterprise. The Center for Advancement of Sustainable Enterprise, Hammerdorfer explains, supports a uniquely applied MBA program, GSSE, that prepares students to build ventures designed to build global prosperity. GSSE’s student recruitment efforts brought in five Fulbright Scholars for its newest class, which raises the academic level and prestige of the program, while enriching classroom discussion. Centers of Excellence connect students with their communities and with opportunities to grow as business leaders and worldchangers. “We identify opportunities for our students to compete in business plan competitions and for prestigious fellowships,” says Hammerdorfer. “Recently, one of our teams won the regional Walmart Sustainable Business competition and was named a semi-finalist in the Echoing Green Fellowship program.” Find out more about the College of Business Centers of Excellence at biz.colostate. edu/centers. 16 COLORADO STATE UNIVERSITY Enterprise Creates a connection between science and innovation in the marketplace at an operational level Center for Marketing and Social Issues Engages in Michael McKee, editor of Bloomberg Television and Radio, speaks at the February 2014 Finance and Real Estate Summit, hosted by the Everitt Real Estate Center. groundbreaking research that addresses social issues through marketing principles and techniques Institute for Entrepreneurship Focuses on training entrepreneurs to positively impact the world Center for Professional Development and Business Research Provides professional expertise in research, consulting, training, and development to private and public sector organizations Everitt Real Estate Center Produces and disseminates knowledge that addresses current and future real estate-related needs of Northern Colorado and the Front Range Supply Chain Management Forum Provides partners with the opportunity to interact with CSU supply chain faculty, outstanding supply chain students, and other company partners College Briefs Ptak and GM Wayne State Supply Chain Competition The Colorado State University College of Business would like to recognize several savvy students for taking top competition honors. Kaylynn Asmussen, Angelina Howard, Kandis LaPonte, and John Jacobs claimed first place in the 2013 Ptak Student Supply Chain Case Competition. The team, known as RamBiz, made an impression with their quick decisionmaking efforts and ability to solve the case problem. “They showed lots of collaboration, commitment, and professionalism throughout the entire process,” says Professor Paul Vanderspek, the team’s advisor. In a separate competition, Thomas McCahan, Ryan Cudd, Josh Johnson, and Angelina Howard earned top honors (placing in the top five) in the General Motors/ Wayne State University Supply Chain Case Generation Y Conference Competition held in Detroit, Mich. “This competition helped prepare me for future opportunities by presenting us with a realworld case and a short deadline to come up with a solution,” says Howard. The case study problem for the competition revolved around whether General Motors should adopt an extended-life battery for the new Cadillac electric vehicle. Today’s dynamic business environment features the blended talents of a multigenerational workforce, and it is important that we respect and seek to understand each generation’s special characteristics and vantage points. The Why Hire Gen-Y Conference seeks to dispel myths and share ideas about how to understand, attract, hire, and work with Generation Y talent. The conference will be held in the Hilton of Fort Collins July 23-25, 2014. For more information visit genyconference.org. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 17 Rosemond Desir, assistant accounting professor 2014 Best Teacher Professor Rosemond Desir’s face lights up with excitement. “I think this honor of being selected by the students is tremendous,” says Desir. He leans forward and rests his forearms against his desk. “I’ve been really happy. And I just think if you do the right thing and you care about the students that will definitely show.” His office is cozy, and family photos fill the walls. The space is a welcoming environment to talk. Students drop in to chat about their futures and classes. They come just to visit with a man who inspires them. Every year, the Colorado State University Alumni Association honors professors and teachers with the Best Teacher Award. Students, alumni, faculty, and staff submit nominations for committee review. The selection committee – also including student, alumni, faculty, and staff – selects six winners. This is the 17th year the award has been given. “I love the students. I love the school. I love the idea of teaching people who are really interested,” says Desir. “I think CSU students appreciate learning a lot more than other students I’ve seen. They come here, and they want to learn. They ask questions. They are passionate about what we teach them.” He says many students come into his introduction to financial accounting class and express their dislike or discomfort with accounting. “They are pretty honest,” he says. His warm and inviting face smiles in a knowing way as he reminisces about how many of those same students come to him and say, “I’m seriously thinking about accounting.” Desir, originally from Haiti, moved to New York City for college as a transfer stuRosemond Desir dent. After earning his Bachelor of Science in finance from St. John’s University, he worked as a securities operations analyst for Salomon Smith Barney. While completing his MBA from Fordham University as a part-time student, Desir worked as a senior accountant for Empire Blue Cross Blue Shield. He also Cultivating Colorado Grant worked as a business analyst for Home Box Office (HBO) and as Cultivating Colorado, one of eight projects selected from 73 applicaa senior financial analyst for Merrill Lynch. Then Desir realized tions, won a $157,000 grant from the Colorado State University Syshe wanted to teach. tem Venture Capital Fund. A portion of the funding is earmarked “When I’m explaining concepts that others find useful to help supply rural communities with entrepreneurship training. for their career, I feel really good about it,” he says. Desir went College of Business management professor Bill Shuster says, “The to the University of Massachusetts at Amherst where he earned problem is large businesses are starting to become consolidated, his Ph.D. in accounting in 2008. In the same year, he accepted a where a few buy a lot of organics, but growers and suppliers of position at CSU as an assistant professor of accounting. organics are relatively small, fragmented, and harder to find.” AcDesir attended the April 28 Best Teacher Award dincording to the proposal, organic sales account for more than three ner and ceremony with his wife, Marie, and their three sons, percent of total U.S. food sales, and industry experts forecast growth ­Rosemond Jr., Rosendy, and Oliver. more than nine percent. Shuster sums it up best: “The most exciting thing is this really benefits CSU and the land-grant mission, because we are creating value, and everyone wins.” 18 COLORADO STATE UNIVERSITY Patricia Ryan Earns Excellence Award Patricia Ryan, a professor in the Department of Finance and Real Estate for nearly 15 years, was recognized with the Excellence in Undergraduate Teaching award. The Governing Board of the Colorado State University system selects only one teacher each year for this prestigious honor. “Dr. Ryan exemplifies the caliber of faculty who are part of Colorado State,” says Dorothy Horrell, chair of the Board. As further testimony to her building a national reputation for instructional excel- lence, Ryan was invited to teach at Harvard University last summer. Ryan hopes to develop new and lasting relationships with students and faculty at Harvard and looks forward to bringing those experiences back to CSU. They wear it well The Career Management Center’s newest ‘team members’ embody College’s values The College of Business Career Management Center and Macy’s are helping students launch careers with confidence and style. Two Macy’s mannequins recently joined the CMC team – with support and a granted leave of absence from Macy’s, of course – as ambassadors for the College’s Professional Development Fund. The mannequins provide a light-hearted way to draw attention to a very important student initiative. Bottom line: Money from the fund might mean deserving students can feel as good about the shine on their interview shoes as the shine on their diplomas and resumes. The fund lets students focus on their talents and not on how to afford interview clothes. The striking models turn heads and grab attention, and that’s the point. “Our mannequins offer students life-size examples of appropriate dress,” says Sue Schell, CMC director. “We even label specific areas to highlight typical mistakes students make when dressing for interviews and professional events. We are proud to level the playing field for students who may otherwise not have the same opportunities.” Interested in supporting the Professional Development Fund? Contact the CMC at (970) 491-1540. The Blue Ocean Enterprises Challenge is a collaboration between Blue Ocean Enterprises and Colorado State University’s Institute for Entrepreneurship within the College of Business. The challenge aims to bring the best college entrepreneurs, innovative startups, and growing companies into one inspirational competition. The Blue Ocean Enterprises Challenge will award a grand prize of $250,000 and is the richest competition of its kind in Colorado. The main competition will be held May 23-24 in Fort Collins and will bring together some of the most influential trailblazers from the nation’s entrepreneurial ecosystem. Kurt Hoeven, CEO, Blue Ocean Holdings, and Charisse Bowen, managing director of the Institute of Entrepreneurship, make plans for the Blue Ocean Enterprises Challenge. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 19 Cans Around the Oval The College of Business and the Dean’s Student Leadership Council joined forces to collect 94,784 pounds of food during the 26th annual Cans Around the Oval food donation drive. Between monetary donations and canned goods, the College contributed more than a third of the event’s total collections. The annual event is sponsored by CSU’s Student Leadership, Involvement, and Community Engagement office. U.S.A. Pro Cycling Challenge In Summer 2013, Colorado State University and the College of Business sponsored the third annual U.S. Pro Challenge, known as America’s Race, and Fort Collins hosted the second-to-last stage of the race. The sponsorship meant international exposure for CSU because NBC broadcasted 23 hours of race coverage, giving the world a glimpse at our world-class university. Veterinary Management Institute The Veterinary Management Institute, designed specifically for veterinary professionals, is a collaboration between the American Animal Hospital Association and the Center for Professional Development and Business Research in the College of Business at Colorado State University. Founded in 1990, the VMI is an executive-level, comprehensive program that offers more than 83 hours of continuing education to professionals in veterinary fields. CSU’s College of Veterinary Medicine and Biological Sciences ranks third in the nation (according to U.S. News and World Report), and is home to the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratories. For more information, contact the Center for Professional Development and Business Research at CPDBR@business.colostate.edu. 20 COLORADO STATE UNIVERSITY EMBA Travels to Kenya The 2012-2013 cohort of the Executive MBA program in Denver traveled to Kenya to deliver 200 pounds of medical supplies to Mothers’ Mercy clinic and the Jacaranda orphanage outside of Nairobi. The MBA students took the mission of the College literally and made a difference in the lives of 20 young girls in the orphanage and the countless patrons of the Mothers’ Mercy clinic. One of the students on the trip, Sarah Tuft, spoke of her experience distributing the supplies. “The clinic had people lined up outside who clearly needed help,” Tuft says. “It was great to be able to provide a small piece of help in what seems like a very difficult medical world.” Your best investment... You. Enhance your skills with business education designed for professionals. www.biz.colostate.edu/PDBR | CPDBR@business.colostate.edu | (970) 491-1885 COLLEGE OF BUSINESS | MAKE A DIFFERENCE 21 U.S. News & World Report ranks CSU’s part-time MBA program No. 31 in the nation for 2015 – the #1 program in Colorado 22 COLORADO STATE UNIVERSITY You’re One Degree away from a lifetime of knowing you made the right choice. More professionals choose an MBA from Colorado State University over any other accredited MBA program in Colorado. Choice matters. CSU’s College of Business lets you decide how and when you learn best. So whether you choose the classroom in Fort Collins, the executive catered experience in Downtown Denver, or the online Universal Classroom – you’ll be making the right choice. Start your journey at csuMBA.com Denver | Fort Collins | Online CSU polo champ pins future on a business degree Kareem Rosser has racked up a string of successes playing the sport of kings. Once an 8-year-old boy looking for a way out of his violent Philadelphia neighborhood, Rosser would become Colorado State University’s polo team captain. When the CSU junior first climbed on a horse more than a decade ago, he understood the synergy between man and beast, and that moment would be the beginning of his journey with the sport that would tame and perfect his natural talents. Days spent mucking out the dusty barn in Fairmont Park – home to the Work to Ride program for underprivileged youth – turned to days spent winning polo championships. In 2011, Rosser was named No. 1 all-star player, while leading his team to victory and claiming the National Interscholastic Polo Championship title. Rosser’s team was the first AfricanAmerican team to win that title. 24 Polo has taken Rosser around the world. He has played charity matches in Nigeria and competed in China. ESPN and Sports Illustrated have taken notice. Last spring, he was selected for a spot on the U.S.P.A.’s youth development team and invited to spend the summer working and riding at the elite Flying H Polo Club in Big Horn, Wyo. Despite his track record, Rosser doesn’t count on a future as a professional polo player. “Every kid dreams big and says, ‘Hey, that will be me one day’, ” says Rosser. “It’s great to always be optimistic and believe in yourself, but very few make it … I don’t want to be that person without a plan … where all I had was polo.” COLORADO STATE UNIVERSITY “Working hard has given me the opportunity to be here at CSU and to travel the world to meet people and make connections.” – KAREEM ROSSER His back-up plan: earn a business degree. That’s a smart decision, according to Boone Stribling, a former professional polo player and polo manager at Flying H ranch and other properties. “These athletes all want to be [professionals] and play all over the world. My advice to them is ‘Don’t be the pro, be the sponsor,’ ” says Stribling, referring to the person who has the wealth to support a polo team. “Go to school, get your education. When you get to the end of your polo career, unless you have a degree or a back-up plan, you’re going to starve.” Rosser has achieved his goals by counting on his talents beyond a natural affinity for polo. He is disciplined, and he’s mastered the tenacity, teamwork, and leadership skills he needs to excel on and off the field. His determination made him the first in his family to graduate from high school. He earned a full-ride scholarship to a military preparatory and boarding school and studied in upstate New York before transferring to Colorado State in 2012. He’s the proud big brother to Daymar, a sibling poised to carry on the family polo tradition. “Working hard has given me the opportunity to be here at CSU and to travel the world to meet people and make connections,” says Rosser. “I am going to contact these people, and I hope they remember me as a hard-working individual who wants to do well.” COLLEGE OF BUSINESS | MAKE A DIFFERENCE 25 Great Reads In the busyness of our lives, it’s hard to find time for normal everyday tasks, let alone a dense, wisdom-filled business book. How often does a book look great, usually a memorable catch phrase on the front, only to be full of false promises or bore you to sleep? Your time is far too valuable to be browsing through the hundreds of business books available. You want to reserve your time for only the best books, those that will improve your financial, entrepreneurial, and leadership skills. This is where we come in. Here at the College of Business, three of our esteemed faculty and staff took on the task of reviewing three of The New York Times Book Review best sellers. Here’s what they had to say: 26 Total Money Makeover by Dave Ramsey Grade: Pass Reviewer: Audra Brickner, Executive Director of Gift Planning for CSU Given that the average indebted American household owes more than $15,000 on credit cards, David Ramsey’s crusade to end the culture of debt is a bold one. This book challenges individuals and families to decrease their reliance on debt (with a goal of being completely debt-free!), to manage their finances, and to plan for the future. While the concepts are not new and Ramsey’s strategies could be questioned, the heart of the book is solid. It is written for those who have created a debt crisis in their households, not for those who already have firm financial footing. Ramsey’s “Baby Steps” approach is simple and straight-forward; he encourages families to focus on saving $1,000 cash, then move to pay off debt, then save for 3-6 months of expenses. The program continues to build as readers delve deeper into the book. While not perfect advice, it is a seven-step guide for those not financially savvy. As U.S. debt inches toward $17 trillion, Ramsey’s primary audience is hungry for advice on navigating COLORADO STATE UNIVERSITY consumer debt, auto loans, student loans, and mortgages. Ramsey is keenly aware of how poor money management affects relationships with spouses, children, and family. Though his advice sometimes flies in the face of some financial experts, Ramsey’s chatty, approachable style is easy to read and digest. His Bible-based principles may not be relevant to all audiences but are worth the read if you are in financial straits and looking for an easy-tofollow plan. The Leadership Contract by Vince Molinaro Grade: Pass Reviewer: Sara Daubert, Leadership Programs According The Leadership Contract by Vince Molinaro, recent studies show that only 7 percent of employees have trust and confidence in their senior leaders (Page 41). How can we ever get our organizations to succeed if so few employees believe in their senior leaders? The basic premise of the book lays out four terms and conditions of a leadership contract and asks leaders to make a conscious decision to lead; the contract is a personal and moral commitment – one that business executives make if they are interested in becoming great leaders. The terms of the leadership contract are: 1. Leadership is a decision. Make it. 2. Leadership is an obligation. Step up. 3. Leadership is hard. Get tough. 4. Leadership is a community. Connect. The book is designed for executives, managers, and emerging leaders and offers practical suggestions about adopting new leadership policies while offering real-life examples of current leadership challenges. The book would be best suited for managers and emerging leaders, as some of the leadership examples are more remedial. Also, some of the leadership examples tend to be lengthy and lack relevance; however, the book is an easy read and would be beneficial for those interested and motivated to engage in a deeper level of self-reflection going forward with their own leadership goals. The Lean Startup by Eric Ries Grade: Fail Reviewer: Shandi Pettine Director of Development Eric Ries, successful software entrepreneur, business consultant, and speaker, provides some interesting examples on how he made marginally profitable companies, including his own, wildly successful. Too often, entrepreneurs are convinced their idea/product could be successful “if only.” If only they or their team worked harder; if only they made the product cheaper; if only they allowed consumers to try the product; or a combination of the above. Ries speaks to the difficulty most entrepreneurs, including himself, have in accepting consumer criticism of their product. Entrepreneurs, by their very nature, are “leap of faith” assumers. Their mentality is that if you build it as they envision it, the customer will flock with open arms to embrace the idea. He openly admits that any consumer interview of his website that wasn’t positive would be dismissed as “not his target customer.” It wasn’t until he accepted all feedback as informative that his company finally became profitable. Alternatively, adopting any and all suggested changes creates a production nightmare that cannot be financially analyzed and wastes human capital. So how does a business determine when to pivot and which pivots result in positive revenue? A build-measure-learn feedback loop takes advantage of consumer feedback. Businesses can then make the changes necessary to increase demand. The book focuses on “pivoting” or adapting the business by using smallbatch customer feedback tested using lean manufacturing principles, including kanban, to create a feedback optimization loop. Ries explains how to identify pivot points and how to test each pivot through analyzing sales revenue using actionable metrics. However, this book will be disappointing to most business readers. Information in several chapters was mind-numbingly repetitive, making one wonder if the author was trying to produce a specific number of pages just to crank out a book. The bottom line for this reader – This book would have made a better essay describing lean startup concepts. COLLEGE OF BUSINESS | MAKE A DIFFERENCE 27 The Company We Keep The College wants to thank the following speakers and guests at the College of Business. 42more LLC Hal Kruth Founder and Chief Executive Officer Alfalfa’s Market Mark Retzloff Chairman of the Board AMBA Jake Henderson Regional Vice President American Airlines Michele Cutler New Hire Instructor and Evaluator Anschutz Exploration Margot Timbel Senior Vice President A-Train Marketing and Communications Anne Farrell Content Specialist Ball Corporation Andrew Strickenburg Manager, Corporate Planning BBR Advisory Group Dan Bruder Chief Executive Officer and Chair of Vistage International Inc. Begin Again Toys David Bowen Co-Founder Chris Clemmer Co-Founder Birko Kelly Green President Bizmo.com Brad Florin Chief Executive Officer Blue Ocean Holdings LLC Curt Richardson Co-Founder and Chairman BNSF Dean Smith Sales Manager Brinkman Partners Kevin Brinkman Co-Founder and Managing Broker Burns Marketing Communications Laurie Steele Senior Vice President and Client Services Director 28 Cam-Keeper LLC Jana Glanzer Chief Executive Officer and Co-Founder Capital Value Advisors David Tolson Managing Director Chris Younger Managing Director Center for Cowboy Ethics and Leadership Jim Owen Author and Founder Kent Noble Executive Director Center for New Energy Economy Maury Dobbie Assistant Director Centura Health Melissa Royle Human Resources CereScan John Kelley President and Chief Executive Officer Chalk Line Solutions Weston Smith President Chipper’s Lanes Matt Hoeven Owner ChoosePeople Kris Boesch Chief Executive Officer Chris Simpson and Associates Chris Simpson President Ciber Sean Radcliffe Senior Vice President and General Counsel City of Fort Collins, Colo. John Voss Controller/Assistant Financial Officer City of Golden, Colo. Jeff Hansen Finance Director COLORADO STATE UNIVERSITY Coach Training Alliance Chris Osborn Chief Executive Officer and Coach Denver University Brett Marshbanks Desktop Systems Administrator Jukebox Quilts Kelly Abbott Owner Coca-Cola Rhona Applebaum Vice President, Chief Science and Health Officer Jessica Borchers Third-Year Law Student Jim Abbott Owner Enterprise Holdings Alecia Schramm Regional Talent Acquisition Kaiser Permanente Jandel Allen-Davis Vice President, Government and External Relations Lisa Wellington Director of Marketing Strategy and Insights Colorado General Assembly Natalie Mullis Chief Economist Colorado State Bank and Trust William J. Farrell Senior Vice President/Commercial Banking Colorado State Forestry Service Sara Colorosa Human Resources Manager Colorado State University Joe Sparks Budget Analyst Rick Miranda Provost and Executive Vice President Mike Martin Chancellor Colorado State University Library Louise Feldmann Assistant Professor/Business Librarian Community Funded Jill Brito Vice President of Sales Corning Inc. Mark Newhouse Former Senior Vice President and Director of Business Development Curian Capital Oksana Doncila Director DaVita David Shapiro Chief Special Counsel Estes Park Trail Mike Romero Publisher Feisty Spirits David Monahan Co-Founder Forest Stewardship Council International Michael Conroy Chairman of the Board Kennedy and Coe LLC Danielle Jordan Associate KPMG Jason Waldron Partner Kyjen Kyle Hansen Founder and Chief Executive Officer Forney Industries Inc. Christoph Schindler Procurement Manager KWR Consulting Ken Rinkenberger Manager Graebel Moving Tom Sims Senior Vice President Leprino Foods Brad Cunningham Transportation Manager Hach Company Jeremiah Way Project Manager Lessman and Associates Brett Lessman President Hewlett-Packard Peter Boyle Director of Human Resources Liberty Media Corporation Mark D. Carleton Senior Vice President Curt Richards Manager, Semiconductor Procurement Liberty Media Mark Carleton Senior Vice President Home State Bank David Besch Vice President Lockheed Martin Laura Kolb Human Resources Business Partner Impact Hub-Boulder Rich Hoops Co-Founder and Board Member Mad Greens John Montgomery Chief Financial Officer Integris Partners Stephen van den Heever Managing Director Martensen IP Michael Martensen President J3 Leadership Group Jan Rutherford Author MGL Capital Partners Mike Long Owner Jamison Day Independent Consultant MoCo Development Company Michael Suchowski Chief Executive Officer National Council of Textile Organizations Augustine Tantillo President New Belgium Brewery Jenny Briggs Director of Human Resources Northwestern Mutual Ryan Yoder Managing Director of Northern Colorado and Southern Wyoming Group OppenheimerFunds Inc. Susan Zimmerman Senior Vice President, Human Resources OtterBox Greg Goble Sustainability Specialist Robb Copp Products and Branding Jay Fenik Field Marketing Paladina Health Karen Hjerleid Vice President Business Development Performance Point Solutions Virg Setzer Certified Executive Coach Philanthropiece Libby Cook Founder and Executive Director SpokesBUZZ Fort Collins Caitlin Solsky Educational Coordinator Poudre Valley Hospital Kevin Unger President and Chief Executive Officer State of Colorado Aaron Kennedy Chief Marketing Officer Pricewaterhouse Coopers Don Keller Partner, Center for Board Governance Nathan R. Bennett Manager, Assurance Ray Vigil Founder of Executive Learning Innovations Royal Gold Inc. Stefan L. Wenger Chief Financial Officer and Treasurer Schroer Capital LP John Schroer Chartered Financial Analyst, Principal Smart2Market Pete Wells President and Chief Executive Officer John Ricks Associate Director of Tourism Fred Joseph Commissioner of Securities and Insurance Stuff’n Mallows, Fort Collins Specialty Foods James Schrack Co-Founder and Owner Paul Jenkins Co-Founder and Owner Tandem Select Katie Zwetzig Owner Target Corporation Lauren O’Conner Executive Team Leader Terry Thompson Former Chief Financial Officer of Microsoft Corporation Hilton - Fort Collins, Colorado • July 23-25, 2014 Embrace the talents of Gen Y to secure your company’s future. REGISTER NOW! www.genyconference.org Nationally-renowned speakers and authors Breakout sessions Millennial panel Networking events The Ethics and Compliance Officers Association Keith Darcy Executive Director The Marketing Department Konan Hauser Owner/Managing Partner TIAA-Cerf Financial Services Nick Stolatis Senior Director, Global Sustainability and Enterprise Initiatives Toolbox Creative Dawn Putney Chief Executive Officer Traut Core Knowledge Elementary School Mark Wertheimer Principal United States Air Force Academy Lieutenant Colonel Timothy J. Pettit Director of Research for Department of Management University of Colorado Denver Jan Rutherford Professor University of Colorado Health Mark Kennedy Human Resources Business Partner US Bank David Bruni Market President Village Capital Victoria Fram Director of Operations Vion Investments Larry Curran Vice President VMware Inc. Tim Engler Technical Support Engineer Vodafone Americas Anna Ewing Chief Financial Officer Walmart Andrea Thomas Senior Vice President of Sustainability Weston Distance Learning Inc. Joy Davis Human Resources NONPROFIT ORGANIZATION U.S. POSTAGE PAID 1201 Campus Delivery Fort Collins, CO 80523-1201 Fort Collins, Colorado 80523 Permit Number 19 AACSB International accredited since 1970 Register to Attend BlueOceanChallenge.com RePrEnEuRsHiP A CeLeBrAtIoN oF eNt h cOmPeTiTiOn iN cOlOrAdO ThE RiChEsT BuSiNeSs pItC Collegiate Challenge Enterprise challenge 2014 2014 24 May 2 may 23 and