Pack Test Name Test Description Call Center Call Center - Coding Call Center - Data Analysis Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments. Examinees are shown various price charts and asked to determine which price would be charged for different scenarios. Call Center Call Center - Sales Call Center - Sales questions on topics such as sales strategies, features vs. benefits, needs vs. desires, closing a sale as well as effective sales techniques. Call Center Call Center - Service Call Center Call Center Telephone Skills Call Center Call Center Banking Scenarios Call Center Call Center Customer Service Scenarios Call Center Call Center Customer Service Scenarios (A) Call Center Call Center Customer Service Scenarios (F) Call Center Call Center Sales Scenarios Call Center Call Center Sales Scenarios (A) Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Sales Scenarios (F) Data Entry - Call Center (Audio) Data Entry - Call Center (Audio) (F) Data Entry - Sales (Leads) Data Entry - Sales (Leads)(F) Data Entry - Sales (Orders) Call Center - Sales questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Call Center - Service techniques. Call Center – Telephone Skills questions on topics such as holding and forwarding calls, taking and leaving messages, telephone etiquette as well as telephone terminology. This test places a candidate in a simulation of a banking call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. This test places a candidate in a simulation of a call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. This test places a candidate in a simulation of a call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. This test places a candidate in a simulation of a call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. This test places a candidate in a simulation of a call center sales environment and asks the candidate to interact with contacts and prospects at different stages of the sales cycle (prospecting, information gathering/controlling the sale, dealing with objections and closing). This test places a candidate in a simulation of a call center sales environment and asks the candidate to interact with contacts and prospects at different stages of the sales cycle (prospecting, information gathering/controlling the sale, dealing with objections and closing). This test places a candidate in a simulation of a call center sales environment and asks the candidate to interact with contacts and prospects at different stages of the sales cycle (prospecting, information gathering/controlling the sale, dealing with objections and closing). Listening to a simulated marketing call, examinees are asked to type the required information into an on-screen form. Listening to a simulated marketing call, examinees are asked to type the required information into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. Time Type Type Items Standard 24 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 26 Skill/ Knowledge Standard 16 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard Between 20 - 35 minutes Simulation Standard 10 minutes Simulation Standard 10 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Call Center Data Entry - Sales (Orders)(F) Data Entry - Standard (Audio) Data Entry - Standard (Audio) (F) The applicant is asked to type details from a business card into an on-screen form. Standard 5 minutes Simulation Examinees enter data into online forms from audio input. Standard 5 minutes Simulation Examinees enter data into online forms from audio input. Standard 5 minutes Simulation Data Entry Test - Audio Examinees enter data into online forms from audio input. This test places a candidate in a simulation of a banking call center customer service environment and asks the candidate to interact with a customer to solve NL Banking Scenarios problems and provide information. Standard 5 minutes Simulation International Between 20 - 35 minutes Simulation International Between 20 - 35 minutes Skill/ Knowledge International Between 20 - 35 minutes NL Call Center - Sales NL Call Center Customer Service Scenarios Postal Codes (Audio) SA Data Entry - Sales (Leads) SA Data Entry - Sales (Orders) SP - Spelling (Audio) SP Call Center Customer Service Scenarios (F) Spelling - Int Geography (Audio) Spelling - Int Geography (Audio) (Aust) Spelling - US Geography (Audio) Call Center - Sales questions on topics such as sales strategies, features vs. benefits, needs vs. desires, closing a sale as well as effective sales techniques. This test places a candidate in a simulation of a call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. Listening to audio, examinees are asked to enter the abbreviated names for US States, US Territories and Canadian Provinces. The applicant is asked to type details from a business card into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. Listening to an audio, examinees are asked to type the correct spelling for various words. This test places a candidate in a simulation of a call center customer service environment and asks the candidate to interact with a customer to solve problems and provide information. Listening to audio, examinees are asked to type the correct spelling of countries as well international cities and states. Listening to audio, examinees are asked to type the correct spelling of countries as well international cities and states. Listening to audio, examinees are asked to type the correct spelling of US cities and states. Listening to audio, examinees are asked to type the correct spelling for various Spelling (Audio) words. Listening to audio, examinees are asked to type the correct spelling for various Spelling (Audio) (Aust) words. This multiple choice test measures an examinee's knowledge of customer service, features and benefits, needs versus desires, sales strategy and closing Telemarketing Skills techniques. UK Call Center This test places a candidate in a simulation of a call center customer service Customer Service environment and asks the candidate to interact with a customer to solve Scenarios problems and provide information. UK Data Entry - Call Listening to a simulated marketing call, examinees are asked to type the required Centre (Audio) information into an on-screen form. Standard 35 Simulation Skill/ Knowledge International 5 minutes Simulation International 5 minutes Simulation International 30 Skill/ Knowledge Between 20 - 35 minutes International Simulation Standard 40 Skill/ Knowledge International 40 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 30 Skill/ Knowledge International 30 Skill/ Knowledge Standard 35 Skill/ Knowledge International Between 20 - 35 minutes Simulation International 10 minutes Simulation Call Center Call Center Call Center Call Center Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office UK Data Entry - Call Centre (Audio) (F) UK Data Entry - Sales (Orders) UK Data Entry - Sales (Orders) (F) UK Data Entry Standard (Audio) AU Data Entry Test Alphanumeric AU Data Entry Test Alphanumeric (F) AU Data Entry Test Numeric AU Typing Test Accounting (F) AU Typing Test Banking and Finance (F) AU Typing Test Medical (F) AU Typing Test Technical (F) Canadian Data Entry Test - Alphanumeric Canadian Data Entry Test - Alphanumeric (F) Checking - Names (3min) Checking - Numbers (3min) Checking - Standard (3min) Listening to a simulated marketing call, examinees are asked to type the required information into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. The applicant is asked to type details from a business card into an on-screen form. Examinees enter data into online forms from audio input. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Tests typing speed and error rate while copying a text specific to accounting environments. Tests typing speed and error rate while copying a text specific to banking and finance environments. Tests typing speed and error rate while copying a text specific to medical environments. Tests typing speed and error rate while copying a text specific to technical environments. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Examinees are asked to compare 2 sets of names and mark if they match or not. Examinees are asked to compare 2 sets of numbers and mark if they match or not. Examinees are asked to compare 2 sets of dates, addresses, names as well as words and phrases and mark if they match or not. Examinees are asked to select the correct abbreviation from a list of names, Coding - Letters (3min) colors, departments, cities and chemicals. Coding - Numbers Examinees are asked to select the correct button on a telephone from a list of (3min) extensions, area codes, country codes and departments. Coding - Standard Examinees are asked to select the correct abbreviation from a list of extensions, (3min) departments, names, colors, cities and chemicals. Customer Service Data Entry Test Alphanumeric Data Entry Test Alphanumeric (F) Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. International 10 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation Standard 20 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 32 Skill/ Knowledge Standard 5 minutes Simulation Standard 5 minutes Simulation Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Data Entry Test Alphanumeric (Paper required) Data Entry Test Numeric Data Entry Test Numeric (F) Data Entry Test Numeric (Paper required) The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Data invultest -- Cijfers Scores are based on speed and accuracy of input. Data invultest -The applicant is asked to type names and addresses using the keyboard. Scores Letters en Cijfers are based on speed and accuracy of input. Dateneingabetest -The applicant is asked to type names and addresses using the keyboard. Scores Alphanumerisch are based on speed and accuracy of input. Dateneingabetest -Examinees are asked to type numerical information using the computer keypad. Numerisch Scores are based on speed and accuracy of input. Examinees must select the correct location for filing documents based on names Filing - Names (4min) and companies. Examinees must select the correct location for filing documents based on names Filing - Names (Aust) and companies. Filing - Numbers Examinees must select the correct location for filing documents based on dates (4min) and numbers. Examinees must select the correct location for filing documents based on dates Filing - Numbers (Aust) and numbers. Filing - Standard Examinees must select the correct location for filing documents based on dates, (4min) numbers, names and companies. Examinees must select the correct location for filing documents based on dates, Filing - Standard (Aust) numbers, names and companies. Examinees are asked to select grammatically correct sentences specific to Grammar - Business business environments. Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation Standard 30 Skill/ Knowledge International 30 Skill/ Knowledge Standard 38 Skill/ Knowledge International 38 Skill/ Knowledge Standard 30 Skill/ Knowledge International 30 Skill/ Knowledge Standard 20 Skill/ Knowledge Grammar - General Letter Setup Alternative Block Examinees are asked to select grammatically correct sentences. Standard 20 Skill/ Knowledge Examinees are asked to set up a standard letter in the alternative block format. Standard 3 Simulation Examinees are asked to set up a standard letter in the standard block format. Standard 3 Simulation Examinees are asked to set up a standard letter in the letter head block format. Standard 3 Simulation Clerical Office Letter Setup - Block Letter Setup - Letter Head Block Letter Setup - Semi Block Standard 3 Simulation Clerical Office Math - General Standard 30 Skill/ Knowledge Clerical Office Math - General 2 NZ Data Entry Test Alphanumeric Examinees are asked to set up a standard letter in the semi-block format. This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages. This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Standard 30 Skill/ Knowledge Clerical Office Clerical Office Clerical Office Clerical Office International 5 minutes Simulation Clerical Office NZ Data Entry Test Alphanumeric (F) Clerical Office Office Manager Skills Clerical Office Clerical Office Postal Codes Proofreading - Error Detection Proofreading - Error Detection 2 Clerical Office Prueba alfanumérica Clerical Office The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Examinees are asked questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions. Examinees are asked to enter the abbreviated names for US States, US Territories and Canadian Provinces. Skill/ Knowledge Standard 40 Skill/ Knowledge Examinees must find and highlight 20 errors found in on-screen text. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Standard 10 minutes Skill/ Knowledge International 5 minutes Simulation Prueba numérica Clerical Office READ RESPONSE BUSINESS Clerical Office International Skill/ Knowledge 30 International 5 minutes Simulation International 5 minutes Simulation Examinees transcribe a document that is read aloud into shorthand, then show or read their shorthand notes to an administrator for personal grading. Standard 5 minutes Simulation READ RESPONSE BUSINESS (UK) Examinees transcribe a document that is read aloud into shorthand, then show or read their shorthand notes to an administrator for personal grading. International 5 minutes Simulation Reading Comprehension - Basic Reading Comprehension General This test requires test takers to read passages and answer questions that require applying understanding of what they have read. Clerical Office SA Telephone Skills SchreibmaschinenTest This test requires test takers to read passages and answer questions that require applying understanding of what they have read. This test contains questions relating to receptionist skills such as recognizing names and faces, taking messages and forwarding calls. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the computer screen. This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking. Examinees are asked to type text from a copy. Scores measure typing speed and error rate. Clerical Office Secretarial Skills This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion. Clerical Office Receptionist Skills SA Data Entry Alphanumeric Clerical Office SA Shorthand Business (Audio) Clerical Office 30 Skill/ Knowledge Clerical Office Clerical Office Standard 10 minutes Clerical Office Clerical Office Simulation Standard "Spanish" This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages. Examinees are asked to type text from a copy. Scores measure typing speed and error rate. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Clerical Office 5 minutes Examinees must find and highlight 20 errors found in on-screen text. Prueba De Matematicas Prueba de mecanografía Clerical Office International Standard 18 Skill/ Knowledge Standard 23 Skill/ Knowledge Standard 34 Skill/ Knowledge International 5 minutes Simulation International 5 minutes Skill/ Knowledge International 32 International Standard Skill/ Knowledge 5 minutes 34 Simulation Skill/ Knowledge Clerical Office Shorthand - Business (Audio) SP - Grammática General SP - Ortografiá General SP - Translation (Audio) SP - Vocabulario General Clerical Office Spelling - Business Clerical Office Spelling - General Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the computer screen. Standard 5 minutes Skill/ Knowledge Examinees are asked to select grammatically correct sentences. International 20 Skill/ Knowledge Examinees select the correct spelling of words in general use. Listening to audio, examinees are asked to type the correct spelling for various words. International 20 Skill/ Knowledge International 35 Skill/ Knowledge Examinees are asked to select the correct meaning of words in general use. International 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 40 Skill/ Knowledge International 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 32 Skill/ Knowledge International 32 Skill/ Knowledge Examinees select the correct spelling of words specific to business environments. Examinees select the correct spelling of words in general use. Examinees are asked to select the correct spelling of countries as well as US and Spelling - Geography international cities and states. Spelling - Geography Examinees are asked to select the correct spelling of countries as well as US and (Aust) international cities and states. Telephone Message Examinees see a telephone message displayed briefly and are then asked 5 Taking questions relating to the message. This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking. Telephone Skills This test contains questions relating to basic telephone techniques, manners, Telephone Skills (Aust) judgment and discretion as well as message taking. Examinees are asked to type numerical information using the computer keypad. Scores measure speed and accuracy of input. Ten Key Test Examinees are asked to type numerical information using the computer keypad. Scores measure speed and accuracy of input. Ten Key Test (F) Examinees are asked to type text from a copy. Scores measure typing speed and Test de dactylographie error rate. Test Entrée de The applicant is asked to type names and addresses using the keyboard. Scores Données are based on speed and accuracy of input. Test Entrée de Examinees are asked to type numerical information using the computer keypad. Données -- Num Scores are based on speed and accuracy of input. Transcription Business (Audio) Examinees type a document that is read aloud. Transcription Business (F) Examinees type a document that is read aloud. Examinees are asked to type text from a copy. Scores measure typing speed and error rate. Typing Test Examinees are asked to type text from a copy. Scores measure typing speed and Typing Test - 3min error rate. Examinees are asked to type a document that includes terminology related to Typing Test - Technical technology. Scores measure typing speed and accuracy. Typing Test - Technical Examinees are asked to type a document that includes terminology related to (AU) technology. Scores measure typing speed and accuracy. Standard 3 minutes Simulation Standard 3 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 3 minutes Simulation Standard 5 minutes Simulation International 5 minutes Simulation Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Typing Test - Technical Examinees are asked to type a document that includes terminology related to (F) technology. Scores measure typing speed and accuracy. Examinees are asked to type text from a copy. Scores measure typing speed and Typing Test (F) error rate. Typing Test (Paper Examinees are asked to type text from a copy. Scores measure typing speed and required) error rate. Examinees are asked to type text from a copy. Scores measure typing speed and error rate. Typtest UK Call Center - Data Examinees are shown various price charts and asked to determine which price Analysis would be charged for different scenarios. Clerical Office UK Checking - Names UK Checking Numbers UK Checking Standard Clerical Office UK Coding - Letters Clerical Office UK Coding - Numbers Clerical Office UK Coding - Standard Clerical Office Clerical Office UK Customer Service UK Data Entry Test Alphanumeric UK Data Entry Test Alphanumeric (F) UK Data Entry Test Numeric UK Data Entry Test Numeric (F) Clerical Office UK Filing - Names Clerical Office UK Filing - Numbers Clerical Office Clerical Office UK Filing - Standard UK Flash Data Entry Standard (Audio) Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Examinees are asked to compare 2 sets of names and mark if they match or not. Examinees are asked to compare 2 sets of numbers and mark if they match or not. Examinees are asked to compare 2 sets of dates, addresses, names as well as words and phrases and mark if they match or not. Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals. Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments. Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals. Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input. Examinees must select the correct location for filing documents based on names and companies. Examinees must select the correct location for filing documents based on dates and numbers. Examinees must select the correct location for filing documents based on dates, numbers, names and companies. Examinees enter data into online forms from audio input. Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation International 5 minutes Simulation International 20 Skill/ Knowledge International 20 Skill/ Knowledge International 30 Skill/ Knowledge International 30 Skill/ Knowledge International 30 Skill/ Knowledge International 30 Skill/ Knowledge International 30 Skill/ Knowledge International 32 Skill/ Knowledge International 5 minutes Skill/ Knowledge International 5 minutes Simulation International 5 minutes Simulation International 5 minutes Simulation International 30 Skill/ Knowledge International 38 Skill/ Knowledge International 30 Skill/ Knowledge International 5 minutes Skill/ Knowledge UK Flash Transcription Accounting (Audio) Examinees type a document that is read aloud. International 5 minutes Skill/ Knowledge UK Flash Transcription Business (Audio) Examinees type a document that is read aloud. International 5 minutes Skill/ Knowledge Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office Clerical Office UK Flash Transcription Legal (Audio) Examinees type a document that is read aloud. UK Flash Transcription Medical (Audio) Examinees type a document that is read aloud. UK Grammar Examinees are asked to select grammatically correct sentences specific to Business business environments. UK Grammar - General Examinees are asked to select grammatically correct sentences. UK Letter Setup Alternative Block Examinees are asked to set up a standard letter in the alternative block format. UK Letter Setup - Block Examinees are asked to set up a standard letter in the standard block format. UK Letter Setup Letter Head Block Examinees are asked to set up a standard letter in the letter head block format. UK Letter Setup - Semi Block Examinees are asked to set up a standard letter in the semi-block format. This test contains questions that measure commonly used math skills, such as UK Maths - General addition, subtraction, multiplication, division and percentages. 5 minutes Skill/ Knowledge International 5 minutes Skill/ Knowledge International 20 Skill/ Knowledge International 20 Skill/ Knowledge International 3 Skill/ Knowledge International 3 Skill/ Knowledge International 3 Skill/ Knowledge International 3 Skill/ Knowledge International 30 Skill/ Knowledge International 30 Skill/ Knowledge International 35 Skill/ Knowledge Clerical Office UK Office Manager Skills UK Phone Message Taking UK Proofreading Error Detection Clerical Office UK Receptionist Skills Clerical Office UK Secretarial Skills Clerical Office UK Shorthand Business (Audio) Clerical Office UK Spelling - Business Examinees select the correct spelling of words specific to business environments. International 20 Skill/ Knowledge Clerical Office Examinees select the correct spelling of words in general use. Examinees are asked to select the correct spelling of countries as well as US and international cities and states. Examinees are asked to type numerical information using the computer keypad. Scores measure speed and accuracy of input. International 20 Skill/ Knowledge International 40 Skill/ Knowledge International 3 minutes Skill/ Knowledge Clerical Office UK Spelling - General UK Spelling Geography UK Ten Key Test Standard UK Transcription Business (Audio) International 5 minutes Skill/ Knowledge Clerical Office UK Typing Test 1 Examinees type a document that is read aloud. Examinees are asked to type text from a copy. Scores measure typing speed and error rate. International 5 minutes Simulation Clerical Office Clerical Office Clerical Office Clerical Office Examinees are asked questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions. Examinees see a telephone message displayed briefly and are then asked 5 questions relating to the message. International Examinees must find and highlight 20 errors found in on-screen text. This test contains questions relating to receptionist skills such as recognizing names and faces, taking messages and forwarding calls. This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion. Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the computer screen. International 10 minutes Skill/ Knowledge International 34 Skill/ Knowledge International 34 Skill/ Knowledge International 5 minutes Skill/ Knowledge Clerical Office Clerical Office Clerical Office UK Typing Test 1 (F) UK Vocabulary Business UK Vocabulary General Examinees are asked to type text from a copy. Scores measure typing speed and error rate. Examinees are asked to select the correct meaning of words specific to business environments. Clerical Office Examinees are asked to select the correct meaning of words in general use. Examinees are asked to select the correct meaning of words specific to business Vocabulary - Business environments. Clerical Office Vocabulary - General Examinees are asked to select the correct meaning of words in general use. Digital Literacy Workplace English for Spanish Speakers Examinees are asked to about the correct use of English terms. Questions covering topics such as PC components (mouse, monitor, printers), Digital Literacy data storage devices (floppy disks, CDs, tapes), ports (keyboard, monitor, phone, Computing printer) and storage capacity. Questions covering topics such as applications (internet browsing, sending and Digital Literacy receiving email, FTP clients) as well as terminology and general computing Internet concepts. Questions covering topics such as file management, system maintenance, Digital Literacy commonly used features of Windows and Windows-based applications as well as terminology and general computing concepts. Software Skills Questions covering topics such as PC components (mouse, monitor, printers), Digital Literacy 2006 - data storage devices (floppy disks, CDs, tapes), ports (keyboard, monitor, phone, Computing printer) and storage capacity. Questions covering topics such as applications (internet browsing, sending and Digital Literacy 2006 - receiving email, FTP clients) as well as terminology and general computing concepts. Internet Questions covering topics such as file management, system maintenance, Digital Literacy 2006 - commonly used features of Windows and Windows-based applications as well as Software Skills terminology and general computing concepts. Questions covering topics such as PC components (mouse, monitor, printers), Digital Literacy 2008 - data storage devices (floppy disks, CDs, tapes), ports (keyboard, monitor, phone, Computing printer) and storage capacity. Questions covering topics such as applications (internet browsing, sending and Digital Literacy 2008 - receiving email, FTP clients) as well as terminology and general computing Internet concepts. Questions covering topics such as file management, system maintenance, Digital Literacy 2008 - commonly used features of Windows and Windows-based applications as well as Software Skills terminology and general computing concepts. Questions covering topics such as PC components (mouse, monitor, printers), Digital Literacy 2010 - data storage devices (DVD, CD, Flash drives), ports (keyboard, monitor, printer) and storage capacity. Computing Digital Literacy Digital Literacy 2010 - Questions covering topics such as applications (internet browsing, sending and Internet receiving email) as well as terminology and general computing concepts. Clerical Office Digital Literacy Digital Literacy Digital Literacy Digital Literacy Digital Literacy Digital Literacy Digital Literacy Digital Literacy Digital Literacy International 5 minutes Simulation International 20 Skill/ Knowledge International 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge International 30 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Digital Literacy Food Services Food Services Food Services Food Services Food Services Food Services Food Services Gaming Questions covering topics such as file management, system maintenance, commonly used features of Windows and Windows-based applications as well as Digital Literacy 2010 - terminology and general computing concepts. Includes MS Office 2007 and Software Skills Windows Vista simulations. Food Service Bar Manager/Bartender Food Service General Knowledge This test measures knowledge of Glassware, Beer/Ale, Cocktails, Whiskey, Wine Recognition, Non-alcoholic Beverages, and Bar Terminology. Questions cover topics such as basic hygiene, sanitation, preparation, wait service, & nutrition. Questions cover topics such as food sources of minerals and vitamins, caloric Food Service Nutrition intake, diets, health and the food pyramid. Food Service Questions cover topics such as types of cuisines, ingredients, cooking basics, Preparation measurement, utensils and equipment. Food Service Questions cover topics such as food storage and handling, disease prevention Sanitation and personnel hygiene. This test measures knowledge of Food Service Staff, Serving & Clearing, Food Service Wait Nutrition, Food Identification, Cooking Techniques, Wine Terminology, Wine Staff Recognition, and Non-alcoholic Beverages. Food Service Wine This test measures knowledge of Wine Terminology, Wine Recognition, Terminology Glassware, and Serving & Clearing. Test takers are required to apply knowledge of blackjack rules to determine the value of hands composed of different combinations of cards. Test takers are required to correctly count and determine the value of gaming chips. Industrial Industrial Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 35 Skill/ Knowledge Approx. 20 minutes Approx. 20 minutes Standard Standard Skill/ Knowledge Skill/ Knowledge Standard 25 Skill/ Knowledge Questions cover topics such as fire prevention and industrial safety equipment. Standard 30 Skill/ Knowledge Questions cover topics such as fire prevention and industrial safety equipment. International 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 35 Skill/ Knowledge International 35 Skill/ Knowledge Standard 30 Skill/ Knowledge Industrial Skills Questions cover topics such as internal combustion engines, auto body, tools and Automotive Standard automotive systems. Industrial Approx. 20 minutes Standard Skill/ Knowledge Industrial Industrial Skill/ Knowledge 25 Industrial Industrial 30 Standard Gaming - Blackjack Gaming - Chip Counting Industrial Safety Fire/Personnel Standard Industrial Safety Fire/Personnel Std (Aust) Industrial Safety HAZMAT (Canada) Standard Industrial Safety HAZMAT (US) Standard Industrial Safety Warehouse/Vehicles Standard Industrial Safety Warehouse/Vehicles Std (Aust) Gaming Standard Questions cover topics such as standard handling and disposal of hazardous materials in Canada. Questions cover topics such as standard handling and disposal of hazardous materials in the United States. This test measures knowledge of US Safety Law, Personal Safety, Personnel Safety, Environmental Safety, Fire Safety, Hazardous Materials, Materials Handling, and Workplace Vehicles. This test measures knowledge of Aust. Safety Law, Personal Safety, Personnel Safety, Environmental Safety, Fire Safety, Hazardous Materials, Materials Handling, and Workplace Vehicles. Industrial Industrial Industrial Industrial Industrial Industrial Skills Construction Standard Industrial Skills Industrial Math Industrial Skills Machine Standard Industrial Skills Metalworking Standard Industrial Skills Plumbing Standard Questions cover topics such as woodworking, electrical and plumbing. Questions cover industrial math skills such as calculations and conversions of distance, area and volume, fractions and decimals. Questions covering topics such as metalworking, automotive and basic machine concepts. Questions covering topics such as metal properties, tools and fabrication principles. Questions covering topics such as types of piping/materials, techniques, tools and basic regulations. Industrial Industrial Skills Quick Questions covering topics such as basic wiring, fixtures, tools, materials and basic Assessment - Electrical regulations. Industrial Skills Quick Assessment Woodworking Questions covering topics such as tools, materials and basic techniques. This test measures skills in basic mathematics commonly used in a light industrial environment including addition, subtraction, multiplication and division of whole Light Industrial - Basic numbers, fractions, decimals and time. Includes both numeric and word problems. Math Skills This test measures the ability to identify by sight the number of boxes or other Light Industrial - Count items in a stack, some of which are viewable, some of which are hidden from and Stack view. Industrial Light Industrial Forklift (2011) Industrial Light Industrial Language Skills Industrial Industrial Industrial This test measures understanding of operations and safety issues related to the use of a fork life in an industrial environment such as a warehouse. Industrial This test measures basic level skills in spelling, grammar and vocabulary related to terminology often used in a light industrial environment. This test measures the ability to identify and cross reference information found Light Industrial - Pick on common warehouse documents such as product or package labels, inventory and Pack forms, bills of lading and shipping documents. Light Industrial - Ruler - This test assesses the ability to measure or identify the measurement of objects English Units using a ruler with English measurement units. Light Industrial - Ruler - This test assesses the ability to measure or identify the measurement of objects Metric Units using a ruler with metric measurement units. This test measures understanding of practical safety considerations for a warehouse or industrial environment including use of hazardous materials, Light Industrial - Safety prevention of accidents and emergency procedures. Industrial This test measures understanding of operations and safety issues related to shipping and receiving, including basic warehouse safety and procedures, proper Light Industrial stacking, storage and transport of material and the ability to identify information Shipping and Receiving in common shipping and receiving documentation. Industrial Industrial Industrial Standard 40 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 55 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Industrial This test measures mathematical skill related to typical industrial situations and Light Industrial - Shop diagram, including basic mathematics and geometry, the ability to identify Math dimensions of common objects, and reading diagrams. Standard 30 Skill/ Knowledge This test measures the ability to identify and perform calculations on units, including English and metric units of length, area and volume. Standard 25 Skill/ Knowledge This test measures basic reading comprehension abilities, asking the candidate to answer questions based on text in a reading passage. Standard 43 Skill/ Knowledge Standard 48 Simulation Standard 48 Simulation Standard 25 Skill/ Knowledge Standard 24 Skill/ Knowledge Standard 22 Skill/ Knowledge Standard 11 Skill/ Knowledge Standard 33 Skill/ Knowledge Standard 13 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 24 Skill/ Knowledge Industrial Light Industrial - Units and Conversion Reading Comprehension Industrial Internet Literacy Internet Explorer browser simulation questions and multiple-choice Internet Internet Literacy (with literacy questions covering topics such as displaying, retrieving, sending and Explorer) printing Web pages, and browser text, navigation and security options. Industrial IT Skills Internet Literacy (with Netscape) Basic Computer Literacy IT Skills C Test - Standard IT Skills C++ Test - Standard Computer Literacy Hardware Computer Literacy Microsoft Apps. Computer Literacy Problem Solving Computer Literacy Software Computer Literacy Standard HTML Programming Standard Java Programming Standard Internet Literacy IT Skills IT Skills IT Skills IT Skills IT Skills IT Skills IT Skills IT Skills IT Skills IT Skills Netscape Navigator browser simulation questions and multiple-choice Internet literacy questions on topics such as displaying, retrieving, sending and printing Web pages, and browser text, navigation and security options. This test measures ability to use basic computer skills such as Editing, Passwords, Mousing, Printing, Navigation, Typing, and Windows. Questions covering beginner tasks using the programming language C using a simulated programming environment. Questions covering beginner tasks using the programming language C++ using a simulated programming environment. This test measures knowledge of basic computer hardware. This test measures basic knowledge of Microsoft applications, such as Windows and MS Office. This test measures knowledge of troubleshooting and problem solving related to basic computer issues. This test measures basic knowledge of computer software and operating systems. This test measures basic knowledge of computer hardware, software, and operating systems. Questions covering beginner tasks using HTML programming language using a simulated programming environment. Questions covering beginner tasks the Java programming language using a simulated programming environment. Questions covering the end user component of Lotus Notes, topics such as Lotus Notes 7.0 End browser features, calendar and scheduling, databases and documents, email as User - Standard well as notes terminology. Questions covering the administration component of Lotus Notes, topics such as agents, groups, database maintenance, domino security and implementation, domino and client configuration, troubleshooting domino server, registering Lotus Notes Admin users and templates. Questions covering the end user component of Lotus Notes, topics such as browser features, calendar and scheduling, databases and documents, email as Lotus Notes End-User well as notes terminology. Approx. 30 minutes Standard Skill/ Knowledge Standard 44 Skill/ Knowledge Standard 30 Skill/ Knowledge Legal PERL Programming Standard DeltaView 2.81 Advanced Admin DeltaView 2.81 Express DeltaView 2.81 Standard Legal Legal - Commercial Law Legal Legal - Criminal Law Legal Legal - Documents Legal Legal - General Law Legal Legal - Labor Law IT Skills Legal Legal Legal Legal Questions covering beginner tasks using the PERL programming language using a simulated programming environment. This test assesses an examinees skill with the DeltaView document management application. This test assesses an examinees skill with the DeltaView document management application. This test assesses an examinees skill with the DeltaView document management application. This test examines knowledge of contracts, business torts, negligence and due diligence, bankruptcy, intellectual property, codes and regulations, business organization, consumer protection, fraud and general property rights. This test assesses knowledge of felonies and misdemeanors, legal defenses, police procedures, evidence and warrants, civil rights, law enforcement and jurisdiction. This test assesses the ability to apply legal document production standards, as well as recognize business organization documents, legal consent and capacity issues, contracts and commercial transaction documents, statements, oaths, affirmations, and probate. This test measures a candidate’s general knowledge of administrative law, legal foundations, jurisdiction, types of law and legal practice, government and governmental regulations, charges and complaints, major legal cases, court structures, and court orders. This test focuses on employer-employee relationships, including safety and work conditions, sexual harassment issues, wages and benefits, alternative dispute resolution, employee classification, workplace discrimination, and hiring and screening. This test measures knowledge of Legal Terminology, Commercial Law, Legal Legal - Legal Assistant Documents, General Law, Labor Law, Litigation, Property, Research (US based). This test measures more in-depth knowledge of Legal Terminology, Commercial Legal - Legal Assistant Law, Legal Documents, General Law, Labor Law, Litigation, Property, Research (Advanced) (US based). Legal Legal - Paralegal This test focuses on litigation terminology and procedures, including liability, jurisdiction issues, evidence and testimony, trial procedures, court orders and verdicts, alternative dispute resolution methods, litigation preparation, work product, motions and court filings, and cause of action. This test measure knowledge of medical records, patient privacy and confidentiality, HIPAA, payment and credit procedures, drug administration and control, medical negligence and malpractice, standards of care, standards of practice, and government regulation. This test measures knowledge of Legal Terminology, Commercial Law, Criminal Law, Legal Documents, Litigation, Property, Research (US based). Legal Legal - Paralegal (Advanced) This test measures knowledge of Legal Terminology, Commercial Law, Legal Documents, General Law, Litigation, Research, Criminal Law (US based). Legal Legal - Litigation Legal Legal - Medical Law Standard 23 Skill/ Knowledge Standard 28 Skill/ Knowledge Standard 15 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard Approx. 20 minutes Skill/ Knowledge Standard Approx. 30 minutes Skill/ Knowledge Standard 45 Standard 50 Skill/ Knowledge Skill/ Knowledge Standard Approx. 20 minutes Skill/ Knowledge Standard Approx. 30 minutes Skill/ Knowledge Legal Legal Legal - Property Law This test focuses on landlord-tenant relations, real estate, real estate finance, land use and rights of way, probate and estates, general property concepts, property and negligence, personal property, intellectual property, and property divisions. Standard 45 Skill/ Knowledge Legal - Research This test measures the ability to recognize and use all types of legal documents, including standard legal references, legal publications and periodicals and legal briefs. The test also assesses understanding of legal foundations and principles. Standard 45 Skill/ Knowledge Standard 45 Skill/ Knowledge Legal Legal - Terminology Legal READ RESPONSE LEGAL Legal READ RESPONSE LEGAL (UK) Legal Shorthand - Legal (Audio) Legal Legal Legal Legal Legal Legal Legal Legal Medical Office Medical Office Medical Office Medical Office Spelling - Legal Transcription - Legal (Audio) Transcription - Legal (F) This test measures a candidate’s ability to understand and apply advanced legal terminology, with questions covering corporate structures and processes, Latin phrases and terms commonly used in legal environments and contracts. Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the testing computer. Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the testing computer. Examinees are asked to transcribe into shorthand a legal document that is read aloud, then type the document from their shorthand notes into the computer for automatic grading. Examinees select the correct spelling of words specific to legal environments. This test measures an applicant's typing speed and accuracy when typing from a legal document that is read aloud. This test measures an applicant's typing speed and accuracy when typing from a legal document that is read aloud. This test assesses typing speed and accuracy when typing a document specific to Typing Test - Legal work in a legal environment. This test assesses typing speed and accuracy when typing a document specific to Typing Test - Legal (F) work in a legal environment. Examinees are asked to transcribe into shorthand a legal document that is read UK Shorthand - Legal aloud, then type the document from their shorthand notes into the computer for automatic grading. (Audio) UK Transcription This test measures an applicant's typing speed and accuracy when typing from a Legal (Audio) legal document that is read aloud. Examinees are asked to select the correct meaning of words specific to legal environments. Vocabulary - Legal Medical Billing - Entry Multiple-choice beginner questions on medical billings topics such as claims Level - (2011) procedures, rejections and forms identification. Medical Billing - Forms - (2011) Questions covering standard health insurance billing forms in the United States. Medical Billing Standard - (2011) Questions covering standard medical billing practices in the United States. Medical Coding Standard - (2011) Questions covering ICD-9-CM Coding. Standard 5 minutes Skill/ Knowledge International 5 minutes Skill/ Knowledge Standard 5 minutes Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 5 minutes Skill/ Knowledge Standard 5 minutes Skill/ Knowledge Standard 5 minutes Simulation Standard 5 minutes Simulation International 5 minutes Skill/ Knowledge International 5 minutes Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 35 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard 45 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 40 Skill/ Knowledge Medical Office Medical Records This test measures knowledge of Records, Analysis, Environment, Administrator - (2011) Systems/Technology, Organization/Management. Medical Secretary Test - (2011) Questions covering basic medical secretary knowledge and skills. Standard 30 Skill/ Knowledge Medical Office Medical Test Questions covering knowledge of standard medical and health insurance Abbreviations - (2011) abbreviations. Standard 20 Skill/ Knowledge Questions covering basic knowledge of the cardiovascular system. Standard 20 Skill/ Knowledge Questions covering basic knowledge of human dentition and dental practices. Standard 20 Skill/ Knowledge Questions covering basic knowledge of the endocrine system. Standard 20 Skill/ Knowledge Questions covering basic knowledge of the gastrointestinal system. Standard 20 Skill/ Knowledge Questions covering basic knowledge of the integumentary system. Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Questions covering basic knowledge of the nervous system. Standard 20 Skill/ Knowledge Questions covering basic knowledge of human oncology. Standard 20 Skill/ Knowledge Questions covering basic knowledge of ophthalmology. Standard 20 Skill/ Knowledge Questions covering basic knowledge of otolaryngology. Standard 20 Skill/ Knowledge Questions covering basic knowledge of pediatrics. Standard 20 Skill/ Knowledge Questions covering basic knowledge of pharmacology. Standard 20 Skill/ Knowledge Standard 40 Skill/ Knowledge Standard 20 Skill/ Knowledge Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Test Cardiovascular - (2011) Medical Test - Dental (2011) Medical Test Endocrine - (2011) Medical Test Gastrointestinal (2011) Medical Test Integumentary (2011) Medical Test - Medical Insurance - (2011) Questions covering basic knowledge of U.S. medical insurance practices. Medical Test Musculoskeletal (2011) Questions covering basic knowledge of the musculoskeletal system. Medical Test Neurological - (2011) Medical Test Oncological - (2011) Medical Test Ophthalmological (2011) Medical Test Otolaryngology (2011) Medical Test Pediatric - (2011) Medical Test Pharmacological (2011) Medical Test - Prefixes Questions covering basic knowledge of prefixes and suffixes used in medical and Suffixes - (2011) terminology. Medical Test Psychiatric - (2011) Questions covering basic knowledge of psychiatry. Questions covering basic knowledge of the human respiratory system. Standard 20 Skill/ Knowledge Medical Office Medical Test Respiratory - (2011) Medical Test Urogenital - (2011) Questions covering basic knowledge of the human urinogenital system. Standard 20 Skill/ Knowledge Medical Office READ RESPONSE MEDICAL Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their shorthand notes into the space provided on the computer screen. Standard 5 minutes Skill/ Knowledge Medical Office READ RESPONSE MEDICAL (UK) International 5 minutes Skill/ Knowledge Medical Office Shorthand - Medical (Audio) Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their shorthand notes into the space provided on the computer screen. Examinees transcribe into shorthand a document containing medical terminology that is read aloud, then type the document from their shorthand notes into the computer for automatic grading. Standard 5 minutes Skill/ Knowledge Medical Office Medical Office Nursing Spelling - Medical Examinees select the correct spelling of words specific to medical environments. Transcription - Medical (Audio) Examinees type a medical document that is read aloud. Transcription - Medical (F) Examinees type a medical document that is read aloud. Tests typing speed and error rate while copying a text specific to medical Typing Test - Medical environments. Typing Test - Medical Tests typing speed and error rate while copying a text specific to medical (AU) environments. Typing Test - Medical Tests typing speed and error rate while copying a text specific to medical (F) environments. Examinees transcribe into shorthand a document containing medical terminology UK Shorthand that is read aloud, then type the document from their shorthand notes into the Medical (Audio) computer for automatic grading. UK Transcription Medical (Audio) Examinees type a medical document that is read aloud. Examinees are asked to select the correct meaning of words specific to medical Vocabulary - Medical environments. This test assesses examinees understanding of national standard to protect the HIPAA - Standard privacy of personal health information as specified in the US Health Insurance (2011) Portability and Accountability Act (HIPAA). Nursing - Certified This test assesses understanding and application of core resident care principles Nurse Assistant (CNA) - including how to recognize physical issues, how to attend to residents, and how (2011) to maintain CAN certification. Nursing This test assesses examinees’ knowledge of critical care nursing, including cardioNursing - Critical Care vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic Test A - (2011) systems, shock, legal/ethical issues, caring practice, diversity, and collaboration. Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Medical Office Nursing Nursing Nursing Nursing - Critical Care Test B - (2011) Nursing - Dosage Calculation Test A This test assesses examinees’ knowledge of critical care nursing, including cardiovascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, caring practice, diversity, and collaboration. This test measures examinees’ ability to calculate dosages required for the directed administration of medications. Standard 40 Skill/ Knowledge Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation Standard 5 minutes Simulation International 5 minutes Skill/ Knowledge International 5 minutes Simulation Standard 20 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 30 Skill/ Knowledge Nursing Nursing - Dosage Calculation Test B This test measures examinees’ ability to calculate dosages required for the directed administration of medications. Standard 30 Skill/ Knowledge Nursing Nursing - Emergency Test A - (2011) This test assesses examinees’ knowledge of emergency nursing, including triage, patient assessment, a full range of systems disorders, transfer/transport, disaster, legal/ethical issues, research and education. Standard 25 Skill/ Knowledge Nursing Nursing - Emergency Test B - (2011) Standard 25 Skill/ Knowledge Nursing Nursing Nursing - HIPAA (2011) Nursing - ICD-9-CM 2011 Nursing - ICD-9-CM 2011 (Requires Manual) This test assesses examinees’ knowledge of emergency nursing, including triage, patient assessment, a full range of systems disorders, transfer/transport, disaster, legal/ethical issues, research and education. This test assesses examinees understanding of national standard to protect the privacy of personal health information as specified in the US Health Insurance Portability and Accountability Act (HIPAA). This test allows examinees’ knowledge of ICD-9-CM coding, including classification, forms, index, conventions and coding. Standard Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Nursing This test assesses examinees’ ability to use ICD-9-CM codes, from 001 to 899, as well as E,V and M codes, procedure codes, and late-effect codes. This test assesses examinees’ knowledge of neonatal intensive care nursing, including fetal and extrauterine assessment and development, a full range of Nursing - Neonatal ICU neonatal systems disorders, nutrition and feeding, and genetic and legal/ethical Test A - (2011) issues. This test assesses examinees’ knowledge of neonatal intensive care nursing, including fetal and extrauterine assessment and development, a full range of Nursing - Neonatal ICU neonatal systems disorders, nutrition and feeding, and genetic and legal/ethical Test B - (2011) issues. Nursing Nursing - Osteoporosis This test measure knowledge of key terminology in the areas of Treatment, Terminology - (2011) Diagnosis, and Bone Structure. Standard Nursing This test assess examinees’ knowledge of pediatric nursing, including childhood, Nursing - Pediatric Test infant, newborn, toddler, preschooler, school age and adolescent norms and A - (2011) disorders, a full range of systems disorders, disability and cultural issues. Standard 25 Skill/ Knowledge Nursing This test assess examinees’ knowledge of pediatric nursing, including childhood, Nursing - Pediatric Test infant, newborn, toddler, preschooler, school age and adolescent norms and B - (2011) disorders, a full range of systems disorders, disability and cultural issues. Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Nursing Nursing Nursing Nursing Nursing These two tests assess examinees’ knowledge of psychiatric nursing, including diagnostics, early disorders, delirium, substances, schizophrenia; anxiety, sleep, somataform, dissociative, sexual, eating, and personality disorders. This test assess examinees’ knowledge of medical surgical nursing, including Nursing - Medical patient assessment, a full range of systems disorders, and pediatric, cancer, Surgical Test A - (2011) perioperative and geriatric nursing. This test assess examinees’ knowledge of medical surgical nursing, including Nursing - Medical patient assessment, a full range of systems disorders, and pediatric, cancer, Surgical Test B - (2011) perioperative and geriatric nursing. Nursing - Psychiatric Test A - (2011) Approx. 20 minutes Skill/ Knowledge Nursing These two tests measure how successfully examinees can apply critical care Nursing Skills - Critical nursing knowledge and skills across a variety of disciplines including cardioCare Scenarios Test A - vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic (2011) systems. These two tests measure how successfully examinees can apply critical care Nursing Skills - Critical nursing knowledge and skills across a variety of disciplines including cardioCare Scenarios Test B - vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic (2011) systems. This test assesses examinees’ knowledge of labor and delivery nursing, including Nursing Skills - Labor Apgar scores, fetal positioning, labor stages, newborn norms and disorders, and Delivery - (2011) diagnostics, and delivery and post-delivery procedures. Nursing Nursing Skills This test measures examinees’ ability to perform standard calculations required Medication Scenarios for the directed administration of medications, as well as knowledge of safe and Test A - (2011) effective medication procedures. Nursing Nursing Nursing Nursing Nursing Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Retail Sales Nursing Skills This test measures examinees’ ability to perform standard calculations required Medication Scenarios for the directed administration of medications, as well as knowledge of safe and Test B - (2011) effective medication procedures. This test assess examinees’ knowledge of clinical radiology, including chest, abdominal, spinal and limb radiographs, non-traumatic skeletal, and CT head Radiology Test A scan radiographs, and radiographic diagnostics. This test assess examinees’ knowledge of clinical radiology, including chest, abdominal, spinal and limb radiographs, non-traumatic skeletal, and CT head Radiology Test B scan radiographs, and radiographic diagnostics. Questions covering such topics such as dealing with angry and waiting Retail Sales - Customer customers, customer and company errors, reading body language and effective Service sales techniques. Retail Sales - Employee Questions covering the ability to work cooperatively with other employees and Teamwork administrators. Retail Sales - Inventory Coding Questions covering the ability to perform standard inventory coding. Retail Sales - Inventory Sorting Questions covering the ability to perform standard inventory sorting. Retail Sales - Learning Questions covering the ability to learn new product features, prices and selling Products points. Retail Sales - Retail Math Questions covering the ability to perform basic math related to retail sales. Retail Sales - Retail Reading Questions covering the ability to read and comprehend retail literature. Retail Sales - Sales and Promotion Questions covering such topics such as sales and promotion techniques. Retail Sales - Store Security Questions covering such topics such as shoplifting and inventory loss prevention. UK Retail Sales Questions covering the ability to learn new product features, prices and selling Learning Products points. UK Retail Sales - Retail Math Questions covering the ability to perform basic math related to retail sales. Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 10 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 10 Skill/ Knowledge Standard 36 Skill/ Knowledge Standard 15 Skill/ Knowledge Standard 20 Skill/ Knowledge Standard 22 Skill/ Knowledge Standard 10 Skill/ Knowledge International 36 Skill/ Knowledge International 15 Skill/ Knowledge Software Skills UK Retail Sales - Sales and Promotion Questions covering such topics such as sales and promotion techniques. UK Retail Sales - Store Security Questions covering such topics such as shoplifting and inventory loss prevention. Questions for the advanced user of Microsoft Access features such as file Access 2000 management, Access forms, queries, reports, tables, customizing Access and Advanced Skills Access and the internet. Software Skills Access 2000 - Basic Skills Retail Sales Retail Sales Software Skills Questions for the beginner user of Microsoft Access features such as file management, Access forms, queries, reports, tables and customizing Access. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and Access 2000 - Standard Access and the internet. Access 2000 An adaptive test that measures examinees’ skill level with the fewest possible TimeSolver questions in the shortest possible time. Questions for the advanced user of Microsoft Access features such as file Access 2002 management, Access forms, queries, reports, tables, customizing Access and Advanced Skills Access and the Internet. Software Skills Access 2002 - Basic Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Access features such as file management, Access forms, queries, reports, tables and customizing Access. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and Access 2002 - Standard Access and the Internet. Access 2002 An adaptive test that measures examinees’ skill level with the fewest possible TimeSolver questions in the shortest possible time. This test measures knowledge of Creating and Using Databases, Creating and Modifying Tables, Creating and Modifying Queries, Creating and Modifying Access 2002: Cert. Forms, Viewing/Organizing Information, Defining Relationships, Producing Review Reports, and Integrating Other Applications. Questions for the advanced user of Microsoft Access features such as file Access 2003 management, Access forms, queries, reports, tables, customizing Access and Advanced Skills Access and the Internet. Software Skills Access 2003 - Basic Skills Software Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Access features such as file management, Access forms, queries, reports, tables and customizing Access. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and Access 2003 - Standard Access and the Internet. Access 2003 An adaptive test that measures examinees’ skill level with the fewest possible TimeSolver questions in the shortest possible time. Questions for the advanced user of Microsoft Access features such as file Access 2007 management, Access forms, queries, reports, tables, customizing Access and Advanced Skills Access and the internet. Software Skills Access 2007 - Basic Skills Software Skills Software Skills Questions for the beginner user of Microsoft Access features such as file management, Access forms, queries, reports, tables and customizing Access. International 22 Skill/ Knowledge International 10 Skill/ Knowledge Standard 33 Simulation Standard 37 Simulation Standard 35 Simulation Standard Between 10 - 40 Simulation Standard 33 Simulation Standard 37 Simulation Standard 35 Simulation Standard Between 10 - 40 Simulation Standard 35 Simulation Standard 33 Simulation Standard 37 Simulation Standard 35 Simulation Standard Between 10 - 40 Simulation Standard 34 Simulation Standard 34 Simulation Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and Access 2007 - Standard Access and the Internet. Questions for the advanced user of Microsoft Access features such as file Access 2010 management, Access forms, queries, reports, tables, as well as tools and Advanced automation. Questions for the beginner user of the Microsoft Access features such as file management, Access forms, queries, reports, tables, as well as tools and Access 2010 - Basic automation. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, as well as tools and Access 2010 - Standard automation. DE Access 2000 Questions for the advanced user of Microsoft Access features such as file Fortgeschrittenes management, Access forms, queries, reports, tables, customizing Access and Können Access and the internet. DE Access 2000 Grundlegendes Questions for the beginner user of Microsoft Access features such as file Können management, Access forms, queries, reports, tables and customizing Access. Questions on the most commonly used Microsoft Access features such as file DE Access 2000 management, Access forms, queries, reports, tables, customizing Access and Normaler Test Access and the internet. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and DE Access 2003 Normaler Test Access and the internet. Questions on the most commonly used Microsoft Access features such as file DE Access 2007 management, Access forms, queries, reports, tables, customizing Access and Normaler Test Access and the Internet. DE Excel 2000 Questions for the advanced user of Microsoft Excel features such as file Fortgeschrittenes management, editing, formatting, analysis, customizing Excel and Excel and the Können internet. DE Excel 2000 Grundlegendes Questions for the beginner user of Microsoft Excel features such as file Können management, editing, formatting, analysis and Customizing Excel. Questions on the most commonly used Microsoft Excel features such as file DE Excel 2000 management, editing, formatting, analysis, customizing Excel and Excel and the Normaler Test Internet. Questions on the most commonly used Microsoft Excel features such as file DE Excel 2003 management, editing, formatting, analysis, customizing Excel and Excel and the Normaler Test Internet. Questions on the most commonly used Microsoft Excel features such as file DE Excel 2007 management, editing, formatting, analysis, customizing Excel and Excel and the Normaler Test Internet. Questions on the most commonly used Microsoft Internet Explorer features such DE Internet Explorer 4 - as customizing Internet Explorer, file management, browsing web pages and Normaler Test searching the internet. Questions on the most commonly used Microsoft Outlook features such as DE Outlook 2000 managing contacts, sending and organizing emails, maintaining calendar entries and tasks. Normaler Test Standard 35 Simulation Standard 32 Simulation Standard 32 Simulation Standard 35 Simulation International 33 Simulation International 37 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 32 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 30 Simulation International 25 Simulation Software Skills Questions for the advanced user of Microsoft PowerPoint features such as file DE PowerPoint 2000 - management, creating and editing presentations and slideshows, inserting and Fortgeschrittenes editing graphics as well as customizing PowerPoint and PowerPoint and the Können Internet. Questions for the beginner user of Microsoft PowerPoint features such as file DE PowerPoint 2000 - management, creating and editing presentations and slideshows, inserting and Grundlegendes editing graphics as well as customizing PowerPoint and PowerPoint and the Können Internet. Questions on the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting DE PowerPoint 2000 - and editing graphics as well as customizing PowerPoint and PowerPoint and the Normaler Test Internet. Questions on the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting DE PowerPoint 2003 - and editing graphics as well as customizing PowerPoint and PowerPoint and the Normaler Test Internet. Questions on the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting DE PowerPoint 2007 - and editing graphics as well as customizing PowerPoint and PowerPoint and the Normaler Test Internet. Questions covering the most important and frequently used features of Microsoft Windows 95 such as cover file and disk management, printing, running DE Windows 95: applications and system management. Normaler Test DE Word 2000 Questions for the advanced user of Microsoft Word 2000 features such as file Fortgeschrittenes management, editing, formatting, printing, desktop publishing and customizing Können Word. DE Word 2000 Questions for the beginner user of Microsoft Word 2000 word features such as Grundlegendes file and disk management, printing, running applications and system Können management. Questions covering the most important and frequently used features of DE Word 2000 Microsoft Word such as file management, editing, formatting, printing, desktop Normaler Test publishing and customizing Word. Questions covering the most important and frequently used features of DE Word 2003 Microsoft Word 2003 such as file management, editing, formatting, printing, Normaler Test desktop publishing and customizing Word. Questions covering the most important and frequently used features of DE Word 2007 Microsoft Word 2007 such as file management, editing, formatting, printing, Normaler Test desktop publishing and customizing Word. Questions for the advanced user of Microsoft Excel features such as file Excel 2000 - Advanced management, editing, formatting, analysis, customizing Excel and Excel and the Skills internet. Questions for the beginner user of Microsoft Excel features such as file Excel 2000 - Basic Skills management, editing, formatting, analysis and Customizing Excel. Software Skills Excel 2000 - New Features Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills Software Skills This test measures new Excel 2000 features, including Desktop Publishing, Formatting, Customizing Excel, File Management, Internet, and Printing. International 33 Simulation International 29 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 30 Simulation International 37 Simulation International 30 Simulation International 35 Simulation International 35 Simulation International 35 Simulation Standard 35 Simulation Standard 32 Simulation Standard 16 Simulation Software Skills Questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. An adaptive test that measures examinees’ skill level with the fewest possible questions in the shortest possible time. This test measures knowledge of Working with cells, Working with files, Formatting worksheets, Page setup and printing, Working with worksheets/books, Working with formulas, Using charts and objects. This test measures knowledge of Importing and exporting data, Using templates, Using multiple workbooks, Formatting numbers, Printing workbooks, Working with named ranges, Working with toolbars, Using macros, Auditing a worksheet, Displaying and formatting data, Using analysis tools, and Collaborating with workgroups. Questions for the advanced user of Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. Questions for the beginner user of Microsoft Excel features such as file management, editing, formatting, analysis and customizing Excel. Questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. Software Skills Excel 2000 - Standard Excel 2000 TimeSolver Software Skills EXCEL 2000: CERT. REVIEW Software Skills EXCEL 2000: CERT. REVIEW - EXPERT Software Skills Excel 2002 - Advanced Skills Software Skills Excel 2002 - Basic Skills Software Skills Excel 2002 - Standard Software Skills Excel 2002 TimeSolver Software Skills Excel 2002: Cert. Review Software Skills Excel 2002: Cert. Review - Expert Software Skills Excel 2003 - Advanced Skills Software Skills Excel 2003 - Basic Skills Software Skills Excel 2003 - Standard Software Skills Excel 2003 - Standard (b) Questions for the advanced user of Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. This test measures knowledge of Working with Cells/Cell Data, Managing Workbooks, Formatting/Printing Worksheets, Modifying Workbooks, Creating and Revising Formulas, Creating/Modifying Graphics, and Workgroup Collaboration. This test measures knowledge of Importing and Exporting Data, Managing Workbooks, Formatting Numbers, Working with Ranges, Customizing Excel, Auditing Worksheets, Summarizing Data, Analyzing Data, and Workgroup Collaboration. Questions for the advanced user of Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. Questions for the beginner user of Microsoft Excel features such as file management, editing, formatting, analysis and customizing Excel. Questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. 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Software Skills Questions on the most commonly used Microsoft Excel features such as file Excel 2010 - Standard management, editing, formatting, analysis, and tools and automation. Excel Functions Thirty questions covering advanced worksheet functions common to all versions Standard of Excel. Software Skills FrontPage 2002 Standard Software Skills FrontPage 2003 Standard Software Skills Internet Explorer 5.0 Standard Software Skills Internet Explorer 6.0 Standard Software Skills Internet Explorer 7.0 Standard Software Skills Internet Explorer 8.0 Standard Software Skills Internet Explorer 9.0 Standard Software Skills IT Access 2003 - Testo Standard Software Skills Questions on the most commonly used FrontPage features such as creating and modifying web sites, formatting web pages, inserting graphics and dynamic elements as well as managing and organizing web sites. Questions on the most commonly used FrontPage features such as creating and modifying web sites, formatting web pages, inserting graphics and dynamic elements as well as managing and organizing web sites. Questions on the most commonly used Microsoft Internet Explorer features such as customizing Internet Explorer, file management, browsing web pages and searching the internet. Questions on the most commonly used Microsoft Internet Explorer features such as customizing Internet Explorer, file management, browsing web pages and searching the internet. Questions on the most commonly used Microsoft Internet Explorer features such as customizing Internet Explorer, file management, browsing web pages and searching the internet. Questions on the most commonly used Microsoft Internet Explorer 8 features such as customizing Internet Explorer, file management, browsing web pages and searching the internet. Questions on the most commonly used Microsoft Internet Explorer 9 features such as customizing Internet Explorer, file management, browsing web pages and searching the internet. Questions on the most commonly used Microsoft Access features such as file management, Access forms, queries, reports, tables, customizing Access and Access and the internet. Standard 34 Simulation Standard 32 Simulation Standard 35 Simulation Standard Between 10 - 40 Simulation Standard 34 Simulation Standard 32 Simulation Standard 35 Simulation Standard 30 Simulation Standard 35 Simulation Standard 35 Simulation Standard 30 Simulation Standard 30 Simulation Standard 30 Simulation Standard 30 Simulation Standard 30 Simulation International 35 Simulation Software Skills IT Excel 2003 - Testo Standard IT Excel 97 - Testo Standard Software Skills IT PowerPoint 2002 Testo Standard Software Skills IT PowerPoint 2003 Testo Standard Software Skills IT PowerPoint 97 Testo Standard Software Skills IT Word 2002 - Testo Standard Software Skills IT Word 2003 - Testo Standard Software Skills IT Word 97 - Testo Standard Questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, customizing Excel and Excel and the Internet. 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Software Skills Lotus 1-2-3 97 Advanced Skills Lotus 1-2-3 97 - Basic Skills Questions for the advanced user of Lotus 1-2-3 features such as customizing, analyzing and editing data, file management and formatting. Beginner questions on Excel features such as customizing, analyzing and editing data, file management and formatting. Software Skills Lotus 1-2-3 97 Standard Questions on the most commonly used Lotus 1-2-3 features such as customizing, analyzing and editing data, file management and formatting. Software Skills Software Skills Software Skills IT Excel 2002 - Testo Standard Software Skills Lotus 1-2-3 Millenium Questions on the most commonly used Lotus 1-2-3 features such as customizing, Edition - Standard analyzing and editing data, file management and formatting. Questions on the most commonly used Freelance features such as creating and Lotus Freelance 97 modifying slide shows, formatting presentations, inserting and editing graphics, Standard as well as formatting text. Software Skills Lotus WordPro 97 Standard Software Skills Questions covering the most important and frequently used WordPro features such as file management, editing, formatting, printing and customizing WordPro. International 34 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation International 35 Simulation Standard 32 Skill/ Knowledge Standard 32 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Software Skills Lotus WordPro Millenium Edition Standard Software Skills Netscape Navigator 4.5 - Standard Software Skills Outlook 2002 Standard Software Skills Outlook 2003 Standard Software Skills Outlook 2007 Standard Software Skills Outlook 2010 Standard Software Skills Outlook Standard Standard Software Skills PowerPoint 2000 Advanced Skills Software Skills PowerPoint 2000 Basic Skills Software Skills PowerPoint 2000 New Features Software Skills PowerPoint 2000 Standard PowerPoint 2000 TimeSolver Software Skills PowerPoint 2000: Cert. 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Questions on the most commonly used Microsoft Outlook 2010 features such as managing contacts, sending and organizing emails, maintaining calendar entries and tasks. Questions on the most commonly used Microsoft Outlook features such as managing contacts, sending and organizing emails, maintaining calendar entries and tasks. Questions for the advanced user of Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. Questions for the beginner user of Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. This test measures knowledge of new features in PowerPoint 2000 in the following areas: Sorter/Slide Show, Customizing Powerpoint, File Management, Internet, Text And Graphics. Questions on the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. An adaptive test that measures examinees’ skill level with the fewest possible questions in the shortest possible time. This test measures knowledge of Creating a presentation, Modifying a presentation, Working with text, Working with visual elements, Customizing a presentation, Creating output, Delivering a presentation, and Managing files. Questions for the advanced user of Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 25 Simulation Standard 25 Simulation Standard 25 Simulation Standard 25 Simulation Standard 25 Simulation Standard 33 Simulation Standard 29 Simulation Approx. 20 minutes Standard Standard 35 Simulation Simulation Standard Between 10 - 40 minutes Simulation Standard Approx. 30 minutes Simulation Standard 33 Simulation Software Skills PowerPoint 2002 Basic Skills Software Skills PowerPoint 2002 Standard PowerPoint 2002 TimeSolver Software Skills PowerPoint 2002: Cert. 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An adaptive test that measures examinees’ skill level with the fewest possible questions in the shortest possible time. This test measures knowledge of Creating Presentations, Inserting and Modifying Text, Modifying Presentation Formats, Printing Presentations, Data from Other Sources, Manage/Deliver Presentations, and Workgroup Collaboration. Questions for the advanced user of Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. Questions for the beginner user of Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. 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Standard 29 Standard 35 Simulation Simulation Standard Between 10 - 40 minutes Simulation Standard Approx. 30 minutes Simulation Standard 33 Simulation Standard 29 Simulation Standard 35 Simulation Between 10 - 40 minutes Standard Simulation Standard 33 Simulation Standard 29 Simulation Standard 35 Simulation Between 10 - 40 minutes Standard Simulation Standard 26 Simulation Standard 24 Simulation Software Skills PowerPoint 2010 Standard PowerPoint 97 TimeSolver Questions on the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as tools and automation. An adaptive test that measures examinees’ skill level with the fewest possible questions in the shortest possible time. Software Skills Project 2002 Standard Questions covering the most important and frequently used features of Microsoft Project 2002 such as creating projects, adding tasks, resources, noting milestones, entering relationships, costs, status, and editing Gantt. Standard 30 Skill/ Knowledge Software Skills Project 2003 Standard Questions covering the most important and frequently used features of Microsoft Project 2003 such as creating projects, adding tasks, resources, noting milestones, entering relationships, costs, status, and editing Gantt. Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 25 Skill/ Knowledge Standard 20 Skill/ Knowledge Software Skills Standard Simulation 35 Between 10 - 40 minutes Standard Simulation Software Skills Questions covering the most important and frequently used features of Microsoft Project 2007 such as creating projects, adding tasks, resources, noting milestones, entering relationships, costs, status, and editing Gantt. Questions covering the most important and frequently used features of Microsoft Publisher 2003 such as creating and applying master pages, creating tables, picture frames and text boxes, embedding and updating pictures and Publisher 2003 Standard converting and previewing for the web. An assessment that measures skill level with the features of Microsoft Office that enhance the productive use of Office applications (such as shortcut keys and Software Productivity productivity functions such as macros). Software Skills Questions covering the most important and frequently used features of Microsoft Windows 7 such as file and disk management, desktop management, Windows 7 - Standard printing, running applications system management, as well as tools and help. Standard 34 Simulation Software Skills Windows 98 Advanced Skills Questions for the advanced user of Microsoft Windows 98 features such as file and disk management, printing, running applications and system management. Standard 12 Simulation Software Skills Windows 98 - Basic Skills Standard 29 Simulation Software Skills Windows 98 Standard Questions for the beginner user of Microsoft Windows 98 features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of the Microsoft Windows 98 such as file and disk management, printing, running applications and system management. Standard 35 Simulation Software Skills Windows ME Advanced Skills Questions for the advanced user of Microsoft Windows ME features such as file and disk management, printing, running applications and system management. Standard 12 Simulation Software Skills Windows ME - Basic Skills Standard 33 Simulation Software Skills Windows ME Standard Questions for the beginner user of Microsoft Windows ME features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of the Microsoft Windows ME such as file and disk management, printing, running applications and system management. Standard 35 Simulation Software Skills Software Skills Project 2007 Standard Software Skills Windows Standard Advanced Skills Software Skills Windows Standard Basic Skills Software Skills Windows Standard Standard Questions for the advanced user of Microsoft Windows Standard features such as file and disk management, printing, running applications and system management. Questions for the beginner user of Microsoft Windows Standard features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of the Microsoft Windows Standard features such as file and disk management, printing, running applications and system management. Software Skills Windows Vista Standard Software Skills Windows XP Advanced Skills Software Skills Windows XP - Basic Skills Standard 12 Simulation Standard 33 Simulation Standard 35 Simulation Questions on the most commonly used Windows Vista features such as creating, deleting and arranging desktop elements, searching, renaming and deleting files using Windows Explorer, launching programs, specifying printers and using Help. Standard 30 Simulation Questions for the advanced user of Microsoft Windows XP features such as file and disk management, printing, running applications and system management. Standard 12 Simulation Standard 33 Simulation Standard 35 Simulation Standard 37 Simulation Standard 30 Simulation Software Skills Questions for the beginner user of Microsoft Windows XP features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of Microsoft Windows XP such as file and disk management, printing, running Windows XP Standard applications and system management. Questions for the advanced user of Microsoft Word 2000 features such as file Word 2000 - Advanced management, editing, formatting, printing, desktop publishing and customizing Skills Word. Questions for the beginner user of Microsoft Word 2000 word features such as Word 2000 - Basic file and disk management, printing, running applications and system Skills management. Software Skills Word 2000 - New Features Software Skills Software Skills Software Skills This test measures knowledge of new Word 2000 features in these areas: Desktop Publishing, Customizing Word, File Management, Internet, Formatting. 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Software Skills Word 2002 - Basic Skills Software Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Word 2002 features such as file and disk management, printing, running applications and system management. Approx. 20 minutes Standard Standard 35 Simulation Simulation Standard Between 10 - 40 minutes Simulation Standard Approx. 30 minutes Simulation Standard Approx. 30 minutes Simulation Standard 37 Simulation Standard 30 Simulation Software Skills Questions covering the most important and frequently used features of Microsoft Word 2002 such as file management, editing, formatting, printing, Word 2002 - Standard desktop publishing and customizing Word. Word 2002 An adaptive test that measures examinees’ skill level with the fewest possible TimeSolver questions in the shortest possible time. This test measures knowledge of Inserting and Modifying Text, Creating/Modifying Paragraphs, Formatting Documents, Managing Documents, Word 2002: Cert. Working with Graphics, and Workgroup Collaboration. Review This test measures knowledge of Customizing Paragraphs, Formatting Documents, Customizing Tables, Creating/Modifying Graphics, Customizing Word 2002: Cert. Word, and Workgroup Collaboration. Review - Expert Questions for the advanced user of Microsoft Word 2002 features such as cover Word 2003 - Advanced file management, editing, formatting, printing, desktop publishing and Skills customizing Word. Software Skills Word 2003 - Basic Skills Software Skills Software Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Word 2002 features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of Microsoft Word 2002 such as file management, editing, formatting, printing, Word 2003 - Standard desktop publishing and customizing Word. Word 2003 An adaptive test that measures examinees’ skill level with the fewest possible TimeSolver questions in the shortest possible time. Questions for the advanced user of Microsoft Word 2007 features such as cover Word 2007 - Advanced file management, editing, formatting, printing, desktop publishing and Skills customizing Word. Software Skills Word 2007 - Basic Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Word 2007 features such as file and disk management, printing, running applications and system management. Questions covering the most important and frequently used features of Microsoft Word 2007 such as file management, editing, formatting, printing, Word 2007 - Standard desktop publishing and customizing Word. Software Skills Questions for the advanced user of Microsoft Word features such as cover file Word 2010 - Advanced management, editing, formatting, printing, as well as tools and automation. Software Skills Software Skills Software Skills Software Skills Questions for the beginner user of Microsoft Word features such as file management, editing, formatting, printing, as well as tools and automation. Questions covering the most important and frequently used features of Microsoft Word such as file management, editing, formatting, printing, as well as Word 2010 - Standard tools and automation. An adaptive test that measures examinees’ skill level with the fewest possible Word 97 - TimeSolver questions in the shortest possible time. This test measures knowledge of Process Text, Format Characters, Place and Align Text, Paragraph Formatting, Page Numbers/Headers, Styles and Templates, WORD 97: CERT. Edit Text, Outlines, Internet, Writing Tools, Columns, Tables, File Management, REVIEW - PROFICIENT Drawing, and Printing. Word 2010 - Basic Standard 35 Simulation Standard Between 10 - 40 minutes Simulation Standard Approx. 30 minutes Simulation Standard Approx. 30 minutes Simulation Standard 37 Simulation Standard 30 Simulation Standard 35 Simulation Between 10 - 40 minutes Standard Simulation Standard 37 Simulation Standard 30 Simulation Standard 35 Simulation Standard 37 Simulation Standard 30 Simulation Standard 35 Simulation Standard Between 10 - 40 minutes Simulation Standard Approx. 30 minutes Simulation TalentScout TimeAdaptive Tests Questions covering the most important and frequently used features of WordPerfect 12 such as file management, editing, formatting, printing, desktop publishing and customizing WordPerfect. Questions for the advanced user of WordPerfect 8 features such as file WordPerfect 8 management, editing, formatting, printing, desktop publishing and customizing Advanced Skills WordPerfect. Questions for the advanced user of WordPerfect 8 features such as file WordPerfect 8 - Basic management, editing, formatting, printing, desktop publishing and customizing Skills Word. Questions covering the most important and frequently used features of WordPerfect 8 WordPerfect 8 such as file management, editing, formatting, printing, desktop Standard publishing and customizing WordPerfect. Covers the most important and frequently used features of the WordPerfect WordPerfect Standard - Standard such as editing, formatting, printing, desktop publishing and Standard customizing WordPerfect. TalentScout AccountingThis test measures accounting knowledge, spreadsheet skills, and verbal and Bookkeeping mathematical reasoning. This test measures customer service orientation, speed and accuracy of audio TalentScout - Call data entry, and how well a candidate performs in various customer service scenarios. Center This test measures spelling, grammar, typing speed and accuracy, word TalentScout - Clerical processing skills and verbal and mathematical reasoning. TalentScout Computer and Internet This test contains questions about computer concepts, operating systems and User software, and electronic communication. This test measures skills necessary for work in a legal office environment TalentScout - Legal including legal office knowledge, legal spelling and grammar, legal office typing Admin speed and accuracy, and general word processing skills. This test measures skills needed for light industrial jobs including math, TalentScout - Light inspection and assembly skills, as well as reliability, trustworthiness, attitude Industrial toward drug use, and candidness. TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout - Medical Admin TalentScout - Office 2003 TalentScout - Office 2003 Power User TalentScout - Office 2007 TalentScout - Office 2007 Power User TalentScout - Office Standard This test measures medical office knowledge, medical office typing speed and accuracy, general word processing skills and medical office service orientation. This test measures a candidate’s competencies with Microsoft Office 2003 Word, Excel, PowerPoint and common functions. This test measures a candidate’s competencies with Microsoft Office 2003 Word, Excel, PowerPoint, Access and common functions. This test measures a candidate’s competencies with Microsoft Office 2007 Word, Excel, PowerPoint and common functions. This test measures a candidate’s competencies with Microsoft Office 2007 Word, Excel, PowerPoint, Access and common functions. This test measures a candidate’s competencies with Microsoft Office Standard Word, Excel, PowerPoint and common functions. TalentScout TimeAdaptive Tests TalentScout - Office Standard Power User This test measures a candidate’s competencies with Microsoft Office Standard Word, Excel, PowerPoint, Access and common functions. Software Skills Software Skills Software Skills Software Skills Software Skills TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests WordPerfect 12 Standard Approx. 30 minutes Standard Skill/ Knowledge Standard 36 Skill/ Knowledge Standard 28 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard 30 Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge TalentScout TimeAdaptive Tests TalentScout TimeAdaptive Tests This test measures a candidate’s competencies with Microsoft Office XP/2002 TalentScout - Office XP Word, Excel, PowerPoint and common functions. TalentScout - Office XP This test measures a candidate’s competencies with Microsoft Office XP/2002 Power User Word, Excel, PowerPoint, Access and common functions. Standard Varies/Adaptive Skill/ Knowledge Standard Varies/Adaptive Skill/ Knowledge