7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» ROLE OF LEARNING RESOURCE CENTRE OF WESTMINSTER INTERNATIONAL UNIVERSITY IN TASHKENT IN SUPPORTING OF INDEPENDENT LEARNING AT WIUT ФОРМИРОВАНИЕ ИНФОРМАЦИОННО ГРАМОТНОГО ПОКОЛЕНИЯ СПЕЦИАЛИСТОВ (НА ПРИМЕРЕ УЧЕБНО-РЕСУРСНОГО ЦЕНТРА МВУТ) Victoria O., Levinskaya, WIUT Learning Resource Centre Manager, Doctor of Philosophy Murod Mamasaliev, WIUT Learning Resource Centre Specialist, Master of Education One of the most important task, which are faced all higher education learning resource centers of the Republic of Uzbekistan is to endow all student body with sufficient resources, in order to stimulate the independent learning of students. This learning resource provision goes along with current reform in a sphere of higher education. The main goal of such reforms in Uzbekistan is to make this country to be integrated into the modern post- industrial world and prepare such specialists, who would be capable to adapt for quickly changing requirements of a labor market. These reforms are conducted in a framework of the National Program on professional training; it was adopted in 1997 and defined the basic directions and reform stages in all education system, including higher education. For number of years Uzbekistan performed upward trend in demand to the higher and vocational training, not only ought to demand of demographic situation in the country, but mostly because of favorable social and economic situation in the country. Particularly the analysis of the general tendencies in professional structure has shown that enrollment of students, who are majoring in education has essentially increased - from 32 % in 2001 to 40 % in 2006 to 54.8 % in 2008 -, as compared to only 9.4% in Russia. Such increase in the number of students requires changing in training approaches, as it happened in other as developed as well as developing countries in recent years; and adopting the independent learning as a main method is essential for an education system. In practice, the system of higher education of Uzbekistan has some experience of incorporation of independent learning into general education activities. Correlation between classroom hours and hours of independent learning in percentage is 66% to 34%, and in the further prospect this indicator may be equalized or even overbalanced in favor of independent learning, as in many European countries. For instance, in the Great Britain independent learning is occupied up to 75% out of all general hours given for training and as a result this education system managed to deliver one of the best learning curriculums by using this approach 1. Independent learning is part of an ongoing, lifelong process of education that stimulates greater thoughtfulness and reflection and promotes the continuing growth of students' capabilities and powers. More than the rote learning of facts and skills, this approach to learning encourages students to make meaning for themselves, based on their understanding of why and how new knowledge is related to their own experiences, interests and needs. Independent learning involves all subjects of learning process in an interactive process that encourages students' intellectual development and their capacity for independent and reflective judgment 2. Independent learning requires that people take responsibility for their own learning. Individual responsibility stems from the belief that learning can be affected by 1 C.E. Engel. (1997). ‘Not Just a Method But a Way of Learning’. In D. Boud & G. Felleti. (Eds.) (1991). The Challenge of Problem-Based Learning (2nd ed.). London: Kogan Page. p. 17–27. 2 L. Wilkerson & W.H. Gijselaers. (Eds.) (1996). Bringing Problem-based Learning to Higher Education: Theory and Practice (New Directions in Teaching & Learning Series, No. 68). San Francisco: Jossey-Bass. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» effort, and this belief is the critical factor which leads to individuals' perseverance in the face of obstacles. An important motivating factor in independent learning is the encouragement of students' own interests and their desire to learn. Students will be motivated to learn if the learning activity is meaningful and if the knowledge is useful and provides a means of achieving a desired goal. Such learning activities provide a stimulus to reflective inquiry and continuing intellectual development. In contrast, learning activities in which the student has no interest lead to increasing dependence on external motivation and extrinsic rewards. Working with librarians in the library resource center program will also further encourage student inquiry. It is increasingly accepted that one of the most important outcomes of higher education is that students emerge with well-developed learning skills that will equip them for their future careers and lives. It is therefore important to address students’ ability to make good use of the ever-widening range of learning resource materials that they will encounter in higher education. 3 Thus, it is very important for the students who spend more than half of their educational time in the Learning Resource Centers to be supported methodically, when it’s necessary, by the staff. It shows that the LRC staff members are active participants of the educational process closely co-operating with academic staff. They have to provide students with such support, which will lead to their successful education, and first of all to ensure that students are able to perform: 1. Desire to study (motivation); 2. Education in practice (studying on experience, practice); 3. Provide feedback (to be well informed about successful process of learning); 4. Digest knowledge (understand and realize that has been studied). These factors are the main conditions of successful resource-based learning, which support students’ learning and able to help improve education process in those universities, which experience constant increase students number and therefore an overload work for teachers, individual study of learning resources can help to resolve this problem. As a result of recognition an importance of transferable personal skills development, more preferences were given to seminars without the teacher, which will be organized in discussion areas of the learning resource centers and process proceeds in groups. Quality and modernization of many printed and published teaching materials has been considerably improved. In addition to a traditional education systems we can see also a development of flexible, open and modern systems of teaching and learning such as: distance learning, project- based learning in which important role play projects not only quality of learning resources but also level of effective usage of these resources by users. Rapid development of education based on electronic and software applications, including the Internet increases the number of educational resources and accordingly the requirements for students quickly assimilate them to achieve the educational objectives. Furthermore, by means of discussion or brainstorming revealed changed expectations of users from education at present time. As a result learners realized more clearly a modern education system and what the challenges are in the information century. Over many years all libraries of Uzbekistan, including academic libraries were neglected by the governmental bodies; namely resources were not up-to-dated, library catalogs remained manual, libraries were not computerized and did not have access to on-line resources; librarians had a very little 3 P. Race. (1996). ‘Helping students to learn from resources’. In S. Brown & B. Smith. (Eds.) Resource-based learning. London: Kogan Page. p. 22-37. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» salary, and prestige of this profession had a very low value among youngsters. Therefore, many libraries in Uzbekistan were closed, and others dragged out a miserable existence. It was true also for the academic libraries, especially in remote regions of Uzbekistan, were the situation was much worse then in big educational centers of the country. Majority of staff members, working there were old women, who tried to find a quite place for work and have some rest from their household duties, or very fresh secondary school graduates, who were not successful in passing university entrance exams and tried to use one more year of preparation, working among books in order to be successful next year. Neither of them had motivation to get new professional skills or introduce with contemporary technologies in order to improve library services, and make academic libraries fit with present-day requirements. The main duties of such librarians, working in academic libraries were to bring books and other printing materials from the depository to a reader, and this process quite often has been very slow and sometimes unsuccessful, so readers were not able to satisfy their demands and tried attend the library as rare as possible. Some graduates of regional universities even did not know, where the library of their university is located, and of course this level of library services had a huge negative impact on level of qualification of new specialists. This description can be supported by the facts, which were revealed during an extensive survey, organized by Westminster International University in Tashkent staff members in a framework of the TEMPUS project “Development of Independent Learning in Uzbekistan (2005)” in order to define the current situation with adequate provision of Learning Resources in local universities for distribution of Independent Learning (IL). Members of the team conducted interviews with library managers and staff members and made library observations. All of them filled the library observation forms and questionnaire. This survey showed that current situation with Learning Resources did not fully support to development and dissemination of IL. They got complains from academic staff members about shortage of learning resources to provide quality education, especially on Masters Level. The same complained were made by students. In order to sum up all data gathered during the survey, I put them into following account: 1. Although most of the libraries had a very rich stock (around 1 million items in some universities, for example Samarqand State University, National University of Uzbekistan, Bukhara State University), most of the books been purchased in the Soviet time and outdated. The same situation in a medium-size and small faculty libraries. 2. None of the libraries had international subscriptions or electronic subscriptions. 3. Was observed shortage of textbooks in local languages (Uzbek, Karakalpak, Tajik) 4. Academic staff and library staff did not take part in a book order process. In that case some modules covered by excessive quantity of learning materials, some did not have any. There was no data asked from the Library staff before making a book order. Most of the recent arrivals, books on socio-political issues and not enough resent subscriptions on specific subjects in biology, chemistry, business, economics, etc. 5. All libraries had been using a manual catalog, to order a book was necessary to spend a couple of hours. Some of the universities were trying to introduce electronic library catalog, but they face different problems, first of all a large number of book, using outdated classification (most of the libraries still using Soviet one), lack of IT skilled personnel, most of the librarians are older then 55 and they have low motivation for improvement (average salary of librarian at that time was around $ 25 a month), at the same time because of the low salary structure it was difficult to attract young qualified personnel. 6. All libraries in Uzbek universities do not have open access for students to their stock, it makes process of ordering books long and not efficient, students sometimes give up to get book from the library and loosing interest to it. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» 7. IT resources were a very big issue, number of computers at the libraries was not sufficient. In those universities, where were some computer labs, they were closed and none of the computers were used by students. 8. Very few libraries have internet access, printing and coping facilities. 9. Trainings for new users was not effective, because they are included only information about how to use manual library catalog and did not include other types of learning resources. However, this deplorable situation was brought into attention to the Government of Uzbekistan and Decree of the President of Uzbekistan “On supplying with information and library services the population of the Republic of Uzbekistan” 4, which was adopted in June 2006, and since that time some efforts have being taken towards enforcing this decree into reality. The main idea of this decree is to transform existent libraries into Information Resource Centers, equipped with latest technologies. According to the decree the highest aim of the learning resource centers is to provide all users with equal education opportunities, and also improving quality of higher education by effective usage and popularization of scientific and education resources, as learning as well as human. Therefore, the learning resources are becoming the crucial element in the achievement of this aim. Quite large amount of money was allocated for purchasing computers and other office equipment for the libraries, development computer-based library systems and providing libraries with Internet access. Yet, the lack of professional librarians has been a very serious obstacle on the way of modernization of the academic libraries, and work with those who does not have any idea how to use modern technology now is the most important and urgent problem, which should be resolved soon. In traditional libraries learning resources are mostly included printing materials, and it is first of all books, journals, and newspapers. Some academic libraries also have scientific dissertations. In fact, it is only a tiny part of existing modern resources, which can be consisted of library fund, nowadays, the range of media available to support student learning is extended by many technological developments, and includes: interactive computer-based packages, using a variety of formats including interactive video, CD-ROM, and hypermedia; interactive computer-based communications media, including computer conferencing, electronic mail, on-line databases, and the Internet; media-based resource materials, including videotapes, audiotapes, and practical kits. In addition, there are applications of communications media, such as telephone tutoring, teleconferencing, and videoconferencing. In order to transform traditional library into modern learning resource centre necessary to undertake several steps, starting from fundamental transformation of the philosophy of learning resource provision, and in such transformation the experience of WIUT LRC can be very valuable. One of the main tasks of WIUT is to bridge western and local systems of higher education, to introduce students, academic and administrative staff members with achievements and opportunities given by the British higher education system. In contrast with other academic institutions in the country, WIUT first of all is provided student-centered approach, where a lot of academic hours are given to independent learning of students. This type of education is proposed resource-based education, where students are spent a lot of time in the library and introduce with wide range of materials and learning resources. Through resource-based programs students develop the skills necessary for gaining access to information, acquiring knowledge and understanding and the ability to use learning resources and information for personal growth and fulfillment. In particular, these programs provide learners with opportunities to: develop the capacity to recognize a need for information, to know how and where to find it from a range of sources, and how to select, organize and communicate it to others; acquire the skills required to analyze, interpret, synthesize and organize information as well as the language and 4 Decree of the President of Uzbekistan “On supplying with information and library services the population of the Republic of Uzbekistan”, 2006, page 228. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» communication skills of reading, writing, viewing, speaking and listening; develop as critical thinkers and creative problem solvers while building on a dynamic view of themselves as confident and discerning information users; extend their cultural understandings and their information competencies in increasingly complex contexts, using a range of information sources, formats and technologies as an integral part of their learning; use resources including literature, to further personal growth of students. Resource-based education gives students an opportunity to access wide range of learning resources, as physically, as well as electronically. It also transforms them into active learners and gives opportunity to do group-work. Strong library programs provide students with directions in a process of exploration of new information, their research capacities are not limited by the lack of information, but at the same time it takes more responsibility from students for the outcomes of their research and education. Learning resource in that regard should be up-to-dated and interesting for students, in order to be able to attract them and awake their appetite for study. Resource-based learning will enable students to access resources, and will involve them in a process of active learning in the university and community. Strong library programs can offer students guidance, support and freedom as they increasingly take responsibility for their own learning. A learning resource centre is a flexible space with appropriate resources where students can pursue independent projects or learning. Key elements of a learning resource centre (LRC) are: • a space for one or more groups or individuals to work in relative harmony (at higher discussion/noise levels than a library), • suitable furnishings and resources (tables, computers, sound equipment, lock-away spaces, etc) to encourage flexible and relatively spontaneous use, • an understanding amongst the teaching staff that the LRC is there as a resource area for individuals or groups to flow into The WIUT Library meets all these requirements; it is probably the best academic library in Uzbekistan and it is essential element of the independent study process of all students, which is equipped with PCs with Internet access, copying and printing facilities, online databases and an electronic library system which ensures an extra comfort to the students. It has completely different philosophy and organization, which distinguish WIUT LRC from all other academic libraries in the region. It is mainly an open access library, therefore LRC users enable to access library fund independently, choose the books and other printing materials of their interest; LRC staff members are only providing assistance and guidance in finding literature and also registration and reservation of the learning resources. Rests of the time students are able to browse the library independently. It is possibly to do as physically (go to book depository and take books from the shelves), as well as electronically (through Open Public Access Catalog). This catalog is installed to all computers of the University and has tow kinds of search – simple and advances. Simple search of learning resources is available through inserting key words; advanced through inserting title of the book, authors, ISBN, edition, etc. Search by using means of electronic catalog is very efficient, because it gives access to short description of the content, its status (In or due), which means this book is remaining on the shelf, or it was taken by other users, possible to check who is that user and when the book will be brought back to the library. Moreover, LRC is using Dewey classification system, which is the most popular and widespread in the world, and gives to the WIUT LRC users the same opportunities as to any other international students worldwide. Provision of the learning resources is organized in order to satisfy needs of WIUT academic staff members. Our university is adopted the module system of education, and every Module leader is involved into process of learning resources order and does it from the point of view of improvement teaching and learning process of his or her module. It gives better understanding to university administration in general, and library management in particular about nature and quantity of resources 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» necessary to obtain urgently and what modules need to be covered. Every department has also Library liaison, who is responsible for book order for his or her department, and it is a key contact person for LRC staff members, who’s invited for different seminars and trainings, organized by LRC and also distribute the information within department regarding new arrivals and subscriptions. Book order and electronic subscriptions are very complex and complicated procedure at WIUT LRC. After receiving book order from all departments of the university, LRC staff is providing analysis of the existing library fund and level of it usage. If the book is not popular among students and has level of usage less then 50%, additional copies of this title are not included into new book order. Number of students also has a significant importance. All books are purchased according to the ration 1:3, if it is a core text; and 1:8 – for further reading. Purchasing of such big amount of multiple copies is determinate by lack of book shops in Uzbekistan, which limited availability of learning resources provision, WIUT LRC in the most part remains the only source for learning resources for university students. After such gathering all statistic data, the LRC forms the composite book order, which is given for consideration of the Learning Resource Working Group (LRWG). LEWG members can be anybody, who is interested in learning resource provision, as from academic staff, as well as administrative staff. Decision made on LRWG meeting goes directly to the Executive Council for financing purposes. This kind of procedure ensure the most efficient provision of learning resources, and helps to allocate financial means only for those resources, which are mostly needed for study and research purposes. One more important factor of successful work of WIUT LRC is wonderful learning environment, which was created in the library. Library was built from scratch, as a supplementary structure to the historical building, where located WIUT. Therefore, all special conditions and requirements for the library buildings, such as light, space, temperature, which are necessary, were taken into consideration. This library has two levels and different learning zones. The second floor is dedicated to computer lab, which has special library programs downloaded into these computers; discussion area, where students can do their groups work activities, discuss different topics and exchange ideas, and also to do their course work and assignment preparation. Reference area and office space of LRC staff members with library counters are also located on the second floor. It was designed in order to separate reading zone (quite and silent areas), which is located on the first floor from any kind of noise. The main book depository is also on the first floor. It is enable student to get easy access to books and provides them with reading comfort, ought to this areas has enough reading places, all book shelves are equipped with special devices, which allow readers reach upper shelves easily, all areas of the library has Internet access though the Wi-Fi system. Another essential part of the learning resources accessible through WIUT LRC are diverse electronic resources. They have the primary importance in independent learning provision, and dedicated to those subjects and areas, which are taught at the University. Using of electronic resources is a requirement of the XXI century. Electronic libraries are the sophisticated method of an exchange of information in globalization period, where the speed, accuracy, mobility of the information is required. On this basis, participants of trainings familiarize with this important tool of the modern learning resource centers. Active usage of electronic resources demands certain skills. Cultures vary, depending on users’ experience with computers, and more specifically, their familiarity with libraries and digital libraries. Educational establishments and the learning resource centers should integrate more actively electronic resources in their activity, as socialization to digital library culture takes time 5. 5 K. Johnson & E.Magusin. (2005). Exploring the digital library: Guide for online teaching and learning. San Francisco: Jossey-Bass. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» Statistics give the chance to understand more clearly advantages, disadvantages and obstacles of using of the electronic resources. For example, results of survey 6 show that advantage of electronic resources in the generalized form is possible by means of following figures: 1. Speed of access (about 32 %) 2. Increased access (about 20 %) 3. Currency (18 %) 4. No loss of materials (15 %) 5. Enabling keyword and Boolean searching (12 %) 6. No ripping of pages, no postal delays and the ability to cut and paste (7.3 %) Disadvantages include basically: 1. Computer downtime (15 %); 2. Matter of eyestrain (7 %); 4. High expenses of subscription to electronic resources (37 %); 5. Small number of electronic editions in suitable language (34 %); 6. Unavailability of the information-resource centers and libraries to use of electronic resources (29 %); 7. Lack of users skills to use e-resources effectively. Many problems are quite solvable. For example, the first point is the matter of time, and for the solving of the second problem there’re many flexible options are available nowadays, for example, very easily to transform electronic files and to copy them in electronic readers or it is possible to print traditionally. 3-6 questions are quite solvable by means of financial support, and in the last should be involved the library personnel. There is number of such resources, but the most popular among users are EMERALD, JSTOR, WESTLAW, EBSCO, GMID Passport and some others. They give access to more then 10 000 electronic journals and full-text articles. The access to the electronic databases is carried out through university Intranet system. Learning Resource Centre has its own intranet page, which is updated weekly. It has all library regulations, Dewey classification system, OPAC, news and materials developed in the library. It is also the quickest and most efficient way to access electronic databases. Intranet is one of the most effective learning resources, which was developed at WIUT, this system also allow to gather feed back from students and academic staff members, which help constantly improve library service at the university. Continuous work with students and academic staff members is one of the most important components of Learning Recourse Centre activity. Our staff organize induction sessions, which help to students to start using LRC facilities, and also training sessions, which give students some independent learning skill, especially in their work with electronic databases. LRC also invites representatives of different publishing houses and specialist in different aspects of learning resource provision for guest lectures and master classes. Twice a semester (4 times a year) LRC staff members take part in course meetings, organized with student groups representatives and answer their questions regarding learning resource provision and services. After such meetings, we develop the action plan, which is reflected the most serious aspects of LRC works and ways of its improvement. Members of our staff also tried to organize professional development courses for other academic libraries of Uzbekistan, in order to help them to develop independent learning and resourcebased education in their own institutions. WIUT Learning Resource Center has been closely collaborating with the National Library of Uzbekistan, Republic Scientific and Pedagogical Library under the Ministry of Public Education, and Libraries under Institutions of Development of 6 M. Khalil, R. Jayatilleke, B. Jeapes. (1996). ‘Electronic Journals’. In The Electronic Library. Vol. 14, No.6. p. 483-484. 7th International Conference «Central Asia – 2013: Internet, Information and Library Resources in Science, Education, Culture and Business» / 7-я Международная конференция «Central Asia – 2013: Интернет и информационно-библиотечные ресурсы в науке, образовании, культуре и бизнесе» Professional Competence of Teachers. We work as with library managers, as well as with library staff members, all our professional development courses are dedicated to particular aspects of resource provision and library services. They have been quite successful and over the years we getting more and more professionals attending them from all regions of Uzbekistan. Also Learning Resource Center participates in many international and national conferences sharing its invaluable experience in independent learning. All in all, WIUT Learning Resource Centre is making its own impact into education process and it helps to WIUT provide independent learning more efficiently. And we hope that WIUT LRC experience will be adopted by other higher education establishments in Uzbekistan. Bibliography: 1. Собрание законодательства Республики Узбекистан, 2006 г., № 25-26, ст. 228. 2. Banks, J. A. (1994). An introduction to resource-based education. Boston: Allyn and Bacon. 3. Beswick, N. (1977). Resource-based learning. London: Heinemann Educational Books 4. Eisenberg, M. B., & Berkowitz, R. E . (1990). Information problem-solving: The big six skills approach to library and information skills instruction. Norwood, NJ: Ablex Publishing. 5. C.E. Engel. (1997). ‘Not Just a Method But a Way of Learning’. In D. Boud & G. Felleti. (Eds.) (1991). The Challenge of Problem-Based Learning (2nd ed.). London: Kogan Page. p. 17–27. 6. Eshpeter, B., & Gray J. (1989). Preparing students for information literacy. Calgary: Calgary Board of Education. 7. Farmer, D. W.,& Mech, T. F. (Eds.). (1992). Information literacy: Developing students as independent learners. (New directions for higher education No. 78). San Francisco: Jossey-Bass 8. Jones, L. B. (1992). Linking undergraduate education and libraries: Minnesota's approach. In D. W. Farmer & T. F. Mech, (Eds.), Information literacy: Developing students as independent learners (pp. 27-35). (New Directions for Higher Education No. 78). San Francisco: Jossey-Bass. 9. K. Johnson & E.Magusin. (2005). Exploring the digital library: Guide for online teaching and learning. San Francisco: Jossey-Bass. 10. Kesten, (1987). Independent Learning as a System. Cambridge UP: p. 3 11. McHenry, K. E., Stewart, J. T., & Wu, J. L. (1992). Teaching resource-based learning and diversity. In D. W. Farmer & T. F. Mech, (Eds.), Information literacy: Developing students as independent learners (pp. 55-62) (New Directions for Higher Education No. 78). San Francisco: Jossey-Bass 12. M. Khalil, R. Jayatilleke, B. Jeapes. (1996). ‘Electronic Journals’. In The Electronic Library. Vol. 14, No.6. p. 483-484. 13. Nieto, S. (1992). Affirming diversity: The sociopolitical context of student-oriented education. New York: Longman. 14. P. Race. (1996). ‘Helping students to learn from resources’. In S. Brown & B. Smith. (Eds.). Resource-based learning. London: Kogan Page. p. 22-37. 15. Porter, J. R. (1992). Natural partners: Resource-based and integrative learning. In D. W. Farmer & T. F. Mech, (Eds.), Information literacy: Developing students as independent learners (pp. 45-53) (New Directions for Higher Education No. 78). San Francisco: Jossey-Bass. 16. Ray, J. T. (1994). Resource-based teaching. Reference Librarian, 7/14, 14-27. 17. L. Wilkerson & W.H. Gijselaers. (Eds.) (1996). Bringing Problem-based Learning to Higher Education: Theory and Practice (New Directions in Teaching & Learning Series, No. 68). San Francisco: Jossey-Bass.