Time will tell 1 Time will tell: Temporal perspective and fairness-related events at work Irina Cojuharenco Universidade Católica Portuguesa Michael Bashshur Universitat Pompeu Fabra David Patient Universidade Católica Portuguesa May 2009 Time will tell 2 Abstract Drawing on memory and cognition research we develop hypotheses concerning the effects of temporal perspective on the salience of specific fairness-related events at work. We predict that workplace distributive injustice will be more salient in future and more distant temporal horizons, whereas procedural and interactional injustice in past and more proximate. Two experiments involving 165 managers in Portugal and 416 full-time employees in the US confirm our predictions. We discuss implications for the elicitation of employee fairness concerns and the management of fairness perceptions at work. 2 Time will tell 3 Receiving a performance appraisal in which one is rated below an underperforming colleague or the exclusion from an important project of a pregnant woman are examples of fairness-related events that happen in the workplace on daily basis. Fairness-related events not only lead to immediate reactions in the workplace, but underlie the formation of work-related attitudes and affect behaviors that derive from those attitudes (Weiss & Cropanzano, 1996; Hollensbe, Khazanchi, & Masterson, 2008). A growing body of literature relates perceptions of the fairness of outcomes (such as bonuses or reprimands) and procedures (such as the rules as to how decisions are made) to organizational commitment, identification and job satisfaction (McFarlin & Sweeney, 1992; Masterson, Lewis, Goldman, & Taylor, 2000). Perceptions of fair interpersonal treatment, on the other hand, are associated with commitment to one’s co-workers, perceived supervisory support and citizenship and counterproductive behaviors targeted at specific individuals in the workplace (Bies & Moag, 1986; Fassina, Jones, & Uggerslev, 2008). Implementation of performance-based pay, establishment of grievance procedures or adoption of ethics codes are measures that can be taken to neutralize sources of injustice in the workplace. However, what managerial action is most appropriate will depend on which fairness-related events draw the most attention. In this manuscript, we argue that employees do not worry about the full plethora of fairness related events with equal intensity at all times. Given limited information-processing and attentional resources, they focus selectively on some fairness-related events. We explore how concerns about fairness become affected by the temporal perspective taken on one’s employment relationship. We propose that two important dimensions of temporal perspective matter. Temporal orientation, or whether a person considers past versus future, and temporal distance, or whether the period of time considered is near/recent (e.g., in a few weeks) or more distant (e.g., in a year’s time). 3 Time will tell 4 Previous research has examined why outcomes, procedures and interpersonal treatment can be differentially salient as fairness concerns. Findings to date point to the importance of the availability of counterfactuals (Folger & Cropanzano, 2001), psychological needs (Cropanzano, Byrne, Bobocel, & Rupp, 2001), perceived source of (in)justice (Bies & Moag, 1986; Masterson et al., 2000), the concept of self (Johnson, Selenta, & Lord, 2006), identity (Skitka, 2003), personality (Colquitt, Scott, Judge, & Shaw, 2006), culture (Kim & Leung, 2007), work-related or general feelings of uncertainty (van den Bos, 2001), and direct experience (Ambrose & Cropanzano, 2003). The effects of temporal perspective have never been considered. Yet, individuals certainly have a future-focus at stages of contract negotiation and early organizational socialization, and look back into the past when they need to repair trust or learn from experience. Research in social psychology and memory and cognition suggests that temporal perspective has important effects on attention and reasoning (Trope & Liberman, 2003; Robinson & Clore, 2002a; Robinson & Clore, 2002b). Thus, it may exert powerful effects on how individuals attend to fairness-related events. In what follows, we first discuss the effects of temporal perspective on conceptions of employment. We then develop the hypotheses regarding the effects of temporal orientation and temporal distance on the salience of specific fairness-related events at work. Finally, our hypotheses are tested by means of a field experiment with 165 managers in Portugal (Study 1) and 416 full-time employees in the US (Study 2). We conclude by discussing the implications of the effects of temporal perspective. A temporal perspective on employment Research in social psychology and memory and cognition suggests that when future (versus past) and distant (versus proximate) temporal horizons are considered, people rely disproportionately on abstract conceptions of social phenomena (Reyna & Brainerd, 1995; 4 Time will tell 5 Robinson & Clore, 2002a,b; Trope & Liberman, 2003; Liberman, Sagristano, & Trope, 2002). Thus, abstract conceptions of employment will play a particularly important role in directing attention to specific types of fairness-related events in work settings over time. Work experiences are potentially complex, involving outcomes, procedures, exchanges of information and interpersonal relationships. However, the ability to “transcend the here and now” and either evaluate past experiences or anticipate future circumstances builds on the capacity for abstract processing of information (Liberman & Trope, 2008). Abstract conceptions are similar to dictionary definitions. They are reductionist, containing few aspects that distinguish one set of experiences from another. Importantly, abstract conceptions of employment emphasize the exchange of effort for material outcomes. Rousseau (2001), in discussing the importance of employment schemas for the development of psychological contracts between individuals and organizations, points out that at the highest level of abstraction, employment is often conceived of in accordance with familiar, legalistic standards, e.g., the clauses of labor contracts. Contrary to what can be observed for contracts in other domains, such as marriage, clauses of labor contracts center around material and not socioemotional outcomes. Moreover, labor contracts are between an individual and an organization, rather than between an individual and specific organizational actors, such as supervisors or co-workers (Reichers, 1985), which further de-emphasizes socioemotional aspects of work settings. Indeed, Sanchez-Burks, Nisbett, and Ybarra (2000) find that recall for socioemotional aspects of workgroup interactions is inferior to recall for task-related events in both an Anglo-American (US) and Latin (Mexico) culture, in spite of significant differences between the two cultures. They interpret this as evidence to the fact that socioemotional aspects of work settings are less central to employment schemas. Similarly, dictionary definitions of employment emphasize material outcomes, such as pay, stating that employment is “an occupation by which a person earns a living” 5 Time will tell 6 (dictionary.com), “the state of being provided with a paying job” (Merriam-Webster student thesaurus online), or “when someone is paid to work for a company or organization” (Cambridge dictionaries online). Research hypotheses When certain aspects of employment (e.g., material outcomes) are salient, counterfactual scenarios involving those aspects are brought to mind more easily (Kahneman & Miller, 1986). Thus events where treatment on those aspects could, would and should have been different (Folger & Cropanzano, 2001), draw most attention. Differential salience of aspects of employment in different timeframes is the basis for our hypotheses. Temporal perspective and distributive injustice Our previous discussion of how employment is viewed at different levels of abstraction, suggests that unfair outcomes (e.g., pay, bonuses, reprimands) will be more salient in distant rather than proximate temporal horizons. This is because distributive aspects are central to abstract conceptions of employment that govern attention when individuals consider distant temporal horizons. Therefore, Hypothesis 1: Temporal distance will relate positively to the proportion of recalled and anticipated events that involve unfair outcomes. Note that we do not discuss the effects of temporal distance separately for past- and future-oriented fairness reasoning. Significant research evidence suggests that effects of temporal distance on reasoning are symmetric for both orientations, and are largely the result of moving away from the present (Spreng & Levine, 2006), which instantiates psychological distance (Liberman & Trope, 2008; Trope, Liberman, & Wakslak, 2007). Thus, experiences in distant past and distant future are more distant psychologically. Consequently, fairness reasoning about them will build on more abstract conceptions of employment. 6 Time will tell 7 Another source of psychological distance that we consider is hypotheticality and uncertainty of future versus past experiences (Todorov, Goren, & Trope, 2007; Wakslak, Trope, Liberman, & Aloni, 2006). Thus, anticipation of fairness-related events will be guided by more abstract conceptions of employment, whereas recollection of unfair events by more concrete. As a result, Hypothesis 2: Future anticipated injustice will concern events involving unfair outcomes more often than will past injustice recalled. Temporal perspective and interactional injustice Socioemotional aspects of the workplace, such as the nature of interpersonal treatment and information exchanges at work, are part of more concrete conceptions of employment. Because specific organizational actors are often the source of interpersonal treatment, explanations and justifications, the concern with interactional injustice is naturally more salient when employment is conceived of in more concrete terms. Given that temporal distance makes conceptions of employment more abstract rather than more concrete, we expect that: Hypothesis 3: Temporal distance will relate negatively to the proportion of recalled and anticipated events that involve interactional injustice. Temporal orientation will have effects of its own. Much like temporal distance, a future temporal perspective triggers more abstract conceptions of employment. Thus, Hypothesis 4: Past injustice recalled will concern events involving unfair interactions more often than will future injustice anticipated. Temporal perspective and procedural injustice Effects of temporal perspective on the differential salience of procedures has to do with two fundamental reasons underlying concerns with procedures more generally. 7 Time will tell 8 On the one hand, structural aspects of procedures are indicative of the likelihood that outcome allocations will be fair. Procedures describe “how” outcome allocations will be made and represent a more concrete picture of distributive justice in the workplace. Second, fair procedures may be important irrespective of outcome allocations, because they recognize moral rights and the social status of individuals (Tyler & Lind, 1992; Tyler & Blader, 2003). To the extent to which relational aspects of employment are less salient in the abstract, concerns about procedures will be less salient too. Thus, concerns about fairness-related events happening at greater temporal distance will less likely involve unfair procedures. Hypothesis 5: Temporal distance will relate negatively to the proportion of recalled and anticipated events that involve procedural injustice. When people look back in time rather than forward, their attention is drawn to “how” and relational aspects of employment. Unfair procedures are more salient then. So, Hypothesis 6: Past injustice recalled will concern events involving unfair procedures more often than will future injustice anticipated. Two findings in the literature on organizational justice are consistent with our research hypotheses. Ambrose & Cropanzano (2003) showed that procedural (versus distributive) justice becomes less important long after a fairness-related event than directly preceding or directly following the event. They argued it takes time to form a judgment about outcome fairness. Note, however, that the effect is consistent with the effects of temporal perspective we stipulate. In a study of anticipatory injustice, Kirkman, Shapiro, Novelli and Brett (1996) asked employees for their concerns about fairness as a result of the move to self-managing work teams. In their sample concerns about distributive injustice predominated, and it narrowed the scope of the authors’ original interest in exploring the full plethora of types of anticipatory injustice. They concluded that distributive injustice was the 8 Time will tell 9 main fairness concern in self-managing work teams. We suggest this conclusion may have been different had they asked experienced employees about past fairness-related events in self-managing work teams. Clearly, the studies discussed have not been purposely designed to test the effects of temporal perspective. In what follows, we offer a first such test. Study 1 Method Participants and procedure A hundred and sixty-five managers recruited through the alumni network of a Portuguese business school participated in an online survey. 54% of the sample were male, average age was 37, highly educated (everyone had a university degree, 33% had a Master’s, and three participants a PhD). Average work experience was 14 years with an average of 8 years with the current employer and an average number of subordinates of 17. Participants were randomly assigned to one of four conditions and asked to recall/imagine and describe an unfair event at work: a. at least 1 year ago (distant past condition), b. within last two weeks (recent past), c. at least a year in the future (distant future), or d. within next two weeks (near future). We measured event-related emotion and work-related attitudes/behaviors to check whether standard emotional and behavioural correlates of workplace injustice apply. A variety of demographic variables were also measured. Measures Justice perceptions. Event-related justice perceptions were measured using Colquitt’s (2001) organizational justice scales. Four facets of justice (procedural, distributive, informational and interpersonal) were assessed using the four items with the highest factor 9 Time will tell 10 loadings from each subscale. Participants responded using a Likert type scale ranging from 1 “not at all” to 5 “completely”. Emotion, organizational commitment, and behaviors. Emotion at the time of the event and at the time of the survey was reported using the Self-Assessment Manikin (Bradley & Lang, 1994). Affective organizational commitment was assessed through self-report referring to the time of the event and to the time of the survey, using 3 items of the Meyer, Allen, & Smith (1993) scale. Citizenship and deviance behaviors were measured using items from Dalal, Sims, and Spencer (2003). Items for job withdrawal, which pertains to both behavior related to quitting and intentions to quit, were taken from Hanisch and Hulin (1990, 1991). Results Classification and characteristics of unfair events Using Colquitt’s (2001) definitions of justice facets, unfair events described by participants were independently coded by the three authors. Descriptions of events that were unfortunate rather than unfair, and failures to provide event descriptions were coded as nonclassifiable, and constituted 50% of the sample. In 23% of remaining cases, at least two authors disagreed about the coding. Agreement was reached in a subsequent roundtable discussion of the problematic cases. Logit analysis revealed no regularities in the incidence of non-classifiable events across experimental conditions. As is standard in the literature on organizational justice, events reported represented negative emotional experiences that made participants consider quitting their jobs (data available upon request). Distributive justice and the temporal perspective Consistent with hypothesis 1, temporal distance led to greater recall of events involving unfair outcomes. In the recent past condition, 24% of events reported involved 10 Time will tell 11 unfair outcomes, whereas in distant past the percentage rose to 53% (z=-1.88, p<0.05). Similarly, in the near future condition 70% of all events involved unfair outcomes, whereas in distant future the percentage rose to 91% (z=-1.72, p<0.05). The effects of temporal orientation were as predicted in Hypothesis 2. Anticipated future injustice concerned events involving unfair outcomes more often than did past injustice recalled (81% versus 38%, z=4.01, p<0.01). Interactional justice and the temporal perspective There were more unfair events involving interactional injustice events in recent past (20%) versus distant past (15%), however, contrary to Hypothesis 3, there was no significant difference between the two conditions (z=0.59, n.s.). Moreover, no interactional injustice events were reported in the future conditions, making the statistical test of Hypothesis 3 for anticipated unfair events impossible. In accordance with Hypothesis 4, however, events involving interactional injustice were considered more often in retrospect rather than anticipation (35% versus 0%, z=4.21, p<0.01). Procedural justice and the temporal perspective Events involving unfair procedures were considered more often in recent past rather than distant past (38% versus 16%, z=1.58, p<0.10). There were also more events involving procedural injustice in near future rather than distant future (30% versus 9%, z=1.72, p<0.05), supporting our prediction in Hypothesis 5. Although the proportion of events involving unfair procedures was greater in retrospect than in anticipation, as stipulated in Hypothesis 6, the difference was not statistically significant (28% versus 19%, z=0.91, n.s.). The findings reported above suggest that, qualitatively, we predicted differences in the salience of specific fairness concerns in distant versus recent past and as compared to distant versus near future. Results concerning the salience of procedural and interactional injustice did not always reach statistical significance. Figure 1 summarizes our findings. 11 Time will tell 12 Study 2 Study 2 was conducted to test the robustness of our findings using a US-based sample and to further explore mechanisms underlying the effects of temporal perspective. In addition to Study 1 hypotheses, we tested whether the effects of temporal perspective would differ depending on the degree to which employment is viewed as an economic versus social exchange (Shore, Tetrick, Lynch, & Barksdale, 2006). Economic exchanges are defined as exchanges that do not require a long-term orientation or open-ended obligations, but emphasize financial agreements (e.g., pay and benefits). In spite of the fact that a temporal perspective seems implied in definitions of economic and social exchanges, it is reasonable to expect that the more one views employment as an economic exchange the more likely one’s abstract conception of employment would emphasize material outcomes. At the same time, the more one views employment as a social exchange the more likely one is to emphasize supportive interpersonal relationships, and disagree with standard dictionary definitions of employment. Thus, Hypothesis 7: Effects of temporal orientation and temporal distance will be stronger the more a given individual views employment as an economic exchange and the less the individual views employment as a social exchange. In addition, we examined whether a preference for abstract versus concrete mental representation of behaviors would have effects on salient fairness concerns similar to the effects of future temporal orientation and temporal distance. Vallacher and Wegner (1989) refer to individuals with a preference for abstract over concrete mental representation of behaviors as high in “level of personal agency”. Such individuals think of their behaviors more in terms of motives and larger meanings, whereas low-level agents think of their behaviors in terms of details or means of action. We hypothesize that high-level agents think of employment in terms of its abstract definitional aspects, and focus on events that involve 12 Time will tell 13 such aspects. Low-level agents, on the other hand, are more concerned with “how” aspects of employment and fairness-related events that involve a more concrete picture of employment. Thus, Hypothesis 8: A preference for abstract mental representation of behaviors will be associated with increased salience of events that involve unfair outcomes and decreased salience of events that involve interactional or procedural injustice. Finally, if abstract conceptions of employment affect the nature of fairness concerns in future and distant temporal horizons, then we should also find the following. First, unfair events contemplated in distant temporal horizons and future timeframes are more likely to contain a single prototypical type of injustice (distributive), rather than multiple facets. Second, event descriptions should be more parsimonious when compared to descriptions provided in more proximate temporal horizons and past, as opposed to future timeframes. Third, event descriptions should more often omit the mention of specific organizational actors as sources of unfair treatment compared to descriptions of events in more proximate temporal horizons and past timeframes. Hypothesis 9 summarizes these conditions to help us test the mechanism underlying the effects of temporal perspective: Hypothesis 9: Descriptions of unfair events in distant, as opposed to proximate, and future, as opposed to past, temporal horizons will be i) less multifaceted, ii) more parsimonious, and iii) less specific regarding the source of injustice. Method Participants and procedures Four hundred sixteen US-based full-time employees with at least two years of work experience were recruited online through MarketTools, Inc. 47% of the sample were male, average age was 40. 76% had a junior college degree at a minimum, including 15% who have completed graduate studies. The majority of participants were Caucasian (85.3%). African- 13 Time will tell 14 Americans, Hispanics and Asian Americans constituted 4.6%, 3.3% and 2.9% of the sample respectively. Average work experience amounted to 19 years. Average tenure with current employer was 7 years. A variety of occupations was represented, the most frequent being office and administrative support (15%), sales (11%), business and financial operations (10%), and management (8%). As in Study 1, participants were randomly assigned to one of four conditions and asked to recall/imagine and describe an unfair event at work: a. at least 1 year ago (distant past condition), b. within last two weeks (recent past), c. at least a year in the future (distant future), or d. within next two weeks (near future). Measures Social and economic exchange. Beliefs about the nature of exchange involved in the employment relationship were measured using the social and economic exchange scale (Shore et al., 2006). The items of the scale were described as statements about employment in general. Preference for abstract over concrete mental representation of behaviors. Preference for abstract over concrete mental representation of behaviors was measured using 15 items of the Behavior Identification Form (BIF, Vallacher & Wegner, 1989) with the highest itemtotal correlation. Results Classification of events As in Study 1, unfair events described by participants were coded using Colquitt’s (2001) definitions of justice facets. Non-classifiable events constituted 41% of the sample. For the remaining events (N=246), the first author and an undergraduate psychology student who served as an external coder agreed about the facet of dominant justice concern in 88% of 14 Time will tell 15 cases (Cohen’s kappa=0.81, p<0.01). The coding of the external coder who was blind to research hypotheses was used in data analysis for cases where coders disagreed. Events were additionally coded for facets of injustice involved, wordiness and the specificity of the source of injustice. For the latter, a 1 to 4 scale was used where “1” meant that the source of injustice is identified concretely, such as “my supervisor” or “my colleague”, 2 that the source of injustice is a larger administrative body or organizational group, such as “the board of directors” or “clients”, 3 that the source of injustice is identified in abstract terms, such as “they”, and 4 that the source of injustice is not identified, such as in “rude treatment”. There was no disagreement about the coding of the source of injustice. Distributive, interactional, procedural justice and the temporal perspective As in Study 1, proportion tests of differences in the frequency of fairness concerns about distributive and interactional injustice indicated that concerns with distributive injustice were more common in distant as opposed to proximate, and future as opposed to past temporal horizons, whereas the opposite was largely true of concerns with interactional injustice (with the exception of recent/distant future comparison for distributive injustice, and recent/distant past comparison for interactional injustice). Results did not change after the exclusion of concerns about layoffs, the prevalence of which in future thinking could be interpreted as due to the economic crisis at the time of the study rather than the effects of temporal perspective (see Table 1). Hypotheses about the salience of concerns with procedural injustice were supported only for differences between recent past and distant past timeframes. Figure 2 summarizes our findings. With 41% of events categorized as non-classifiable, our analysis could benefit from the explicit modeling of sample selection. Sequential logit analysis offers the possibility to examine the likelihood of reporting a specific type of event conditional on reporting an unfair event. Participants are thus taken to decide in step 1 about reporting versus not, and in step 2, 15 Time will tell 16 about reporting a specific type of event. The same independent variables were examined at each step because no theoretical basis existed for eliminating any of the variables from step 1. Importantly, effects of experimental conditions could be now examined controlling for perceptions of overall organizational justice and demographic variables. Distributive injustice was the baseline type of event. Results of this analysis are summarized in Table 2 in the odds ratio form, i.e. effects of independent variables are given as the odds of reporting vs. not reporting a fairness concern in step 1, and the odds of reporting procedural vs. distributive injustice or interactional vs. distributive injustice in step 2. Odds ratios above 1 mean that the independent variables have a positive effect on the odds, whereas odds ratios below 1 mean that the effect is negative, e.g. either reporting of a fairness concern is less likely in step 1 or, in step 2, reporting of a specific type of injustice is less likely compared to the reporting of distributive injustice. Consistent with our hypotheses regarding the differential salience of distributive, procedural and interactional injustice in different timeframes, sequential logit analysis showed that a reported fairness concern involved interactional rather than distributive injustice less likely given a future temporal orientation and at greater temporal distance. Similar effects were observed for concerns about procedural injustice, although the effect of temporal distance was statistically significant at only 10% significance level. Estimation results show additionally that factors inhibiting the report of fairnessrelated events included i) high perceptions of overall organizational justice, ii) psychological proximity (as opposed to distance in future and distant temporal horizons), iii) a recent change of job, and that older vs. younger, and male vs. female, employees were less likely to express a concern about fairness. 16 Time will tell 17 Results concerning the effects of social and economic exchange Sequential logit analysis is also informative about the moderating effects of beliefs about employment (see descriptive statistics for scores on economic and social exchange scale and other key variables in Table 3). Contrary to Hypothesis 7, the degree to which people saw employment as a social and economic exchange did not affect the magnitude of the effects of temporal perspective. Yet, consistent with the definition of economic exchange being a relationship focused on near-term rather than long-term, respondents scoring high on viewing their employment as an economic exchange were more likely to report a fairnessrelated event, especially when considering temporally proximate and past, rather than futureoriented timeframes. Results concerning the effects of preference for abstract over concrete mental representation of behaviors Preference for abstract over concrete mental representation of behaviors affected the salience of interactional injustice in the same way as greater temporal distance and future temporal orientation. Participants were less likely to report on interactional injustice versus distributive when they had a preference for abstract mental representation of behaviors. This is consistent with Hypothesis 8 and our discussion of how abstract conceptions of employment are more likely to feature outcomes rather than types of interpersonal treatment and information exchanges at work. Yet, there were no significant effects on the salience of procedural injustice, suggesting that procedures may, to a greater degree, be present in abstract conceptions of employment. Analysis of process measures Analysis of process measures was largely supportive of Hypothesis 9, suggesting that concerns with distributive injustice are indeed more salient (and concerns with interactional and procedural injustice less salient) when conceptions of employment are more abstract. 17 Time will tell 18 In particular, descriptions of anticipated unfair events were less multifaceted than descriptions of unfair events recalled (Wilcoxon rank-sum z = -3.27, p<0.01). For unfair events recalled, descriptions of events from distant past were less multifaceted (z = -1.43, p<0.10). However, no significant difference existed in the case of unfair events anticipated in near versus distant future (z = 0.11, n.s.). Events were described using a greater number of words (M = 18, SD = 14) when recalled, and a fewer number of words (M = 11, SD = 10) when anticipated (t(206) = 4.72, p<0.01), although similar effects were not found for temporal distance. Finally, Wilcoxon rank-sum tests showed that the source of injustice was less specific in events having occurred in distant, rather than recent past (z=1.77, p<0.05), and future, rather than past events (z=3.75, p<0.01), with no significant differences in source specificity between near and distant future (z=-.24, n.s.). The absence of statistically significant differences for temporal distance may be due to the fact that abstract thinking is not the only factor that contributes to the effects of temporal distance. For example, pay and promotions, as well as some other forms of recognition, may generally occur over larger spans of time than interactions with colleagues. These differences in the scaling of outcomes as opposed to the scaling of interpersonal communication may in itself make outcomes more salient over more distant temporal horizons. Yet, no similar argument applies when it comes to examining the effects of temporal orientation, e.g., when fairness-related events recalled from past two weeks are compared to those anticipated in the next two weeks. Our present analysis shows that a greater salience of concerns with distributive injustice in future as opposed to past temporal horizons is indeed associated with greater abstractness of those concerns. Importantly, a re-analysis of Study 1 events in view of the multiplicity of facets, parsimony and the specificity of source of injustice had led to 18 Time will tell 19 similar findings (data available upon request). This is evidence in favour of the mechanism for the effects of temporal perspective we advocate. General Discussion Very little scholarly attention has focused on the way in which temporal processes can affect the content of fairness concerns in the workplace. We explored how a temporal perspective relates to the type of fairness-related events that are salient to employees. As is well known in the literature on organizational justice, these events affect attitudes and behaviours at work (Cohen-Charash & Spector, 2001; Colquitt, Wesson, Porter, Conlon, & Ng, 2001; Conlon, Meyer, & Nowakovski, 2005). Managerial action is likely to be motivated by predominant concerns about fairness and, as we show, would be targeted at different organizational problems depending on the temporal perspective taken by those who report their concerns. First, we found that at greater temporal distance events involving unfair outcomes were more likely to be recalled or anticipated than at closer temporal distance. When events are temporally closer, then interactional and procedural injustice may be more salient. Second, we found that temporal orientation (past versus future) also influences the salience of different types of injustice. For future events anticipated, distributive injustice is far more salient than procedural or interactional justice, whereas the types of injustice were more equally represented in past events recalled. In both Study 1 and Study 2, concerns about interactional and procedural injustice predominated in recent past timeframes. In essence, we adopted the perspective of the organizational actor, who observes organizational processes without the periodicity and scope characteristic for researchers, and, at the moment of forming a concern about fairness, becomes affected by the psychological distance from actual experiences. Identifying the effects that time and the resulting 19 Time will tell 20 psychological distance may have on the formation of fairness concerns has managerial implications. First, managers may be able to emphasize fairness concerns by influencing aspects of employment that individuals use in defining their employment relationship. Although we have surveyed employees from a variety of occupations about fairness concerns “at work”, it is reasonable to expect that unfair events recalled and anticipated within a specific organization/occupation, e.g. “at Google”, will be affected by conceptions of those organizations/occupations rather than the more generic conceptions of employment. Second, managers may make certain fairness concerns, such as concerns about distributive injustice (versus procedural and interactional) less salient, if they emphasize more recent time horizons, in which a broader range of aspects concerning employment will draw employee attention. Third, our results show that employees will tend to be more concerned in advance with distributive injustice than they will be when looking back at past events. Managers must be careful not to over rely on employee reported concerns regarding future events, as this can lead to overestimating the importance of outcomes and underestimating the importance of fair procedures and treatment. Although our study has produced interesting results, there are several limitations. First, in examining fairness-related events, we focused on the salience of unfair events primarily, whereas we did not examine whether effects of temporal perspective will apply to the recall and anticipation of fair events. Partly, this was because of the very nature of fairness reasoning which is more likely to be activated in response to negative circumstances (Greenberg, 2001). Further, unfair versus fair events are likely to exert more powerful effects on workplace attitudes and behaviors as humans are naturally more attuned to negative rather than positive information about their environments (Skowronski & Carlston, 1987). Yet, 20 Time will tell 21 examining the effects of temporal perspective on the recall and anticipation of fair events is a logical next step. Second, we have tested whether beliefs regarding the nature of exchange in work settings (economic and social) affected conceptions about employment and could moderate the effects of temporal perspective. Although results were consistent with the definitions of economic and social exchange, the measure did not moderate the effects of temporal perspective. In future research, we believe it would be useful to develop a measure that would help researchers differentiate conceptions of employment at different levels of abstraction. In this sense, we join the call in the literature for additional research into the employee-organization relationship (Coyle-Shapiro & Shore, 2007). Third, our study responds to the call in the management literature for examining the effects that time can have on organizational processes (George & Jones, 2000). It is important to note, however, that temporal orientation and temporal distance, characterizing specific temporal perspectives, produce effects because of a psychological distance that they establish between the organizational actor and those phenomena. Social psychologists have pointed out that temporal distance is one kind of psychological distance, and that social and spatial distance, as well as uncertainty and hypotheticality, can also lead to psychological distance (Liberman, Trope, & Stephan, 2007). As Liberman and Trope (2008, p.1204) write: “…abstract thinking is used to transcend the present and expand one’s mental horizon by thinking farther into time and space and considering remote social targets and unlikely possibilities”. We have used the latter argument in developing hypotheses concerning the effects of future temporal orientation. However, further implications can be derived. For example, we can expect different types of fairness-related events to be salient when organizational actors consider personal experience versus examine the experience of another, perhaps socially distant, employee, at a remote company location. The propensity to think in 21 Time will tell 22 abstract terms when psychological distance is great can lead to a failure to consider the multiple facets of injustice that become important in experience. Clearly, the effects of temporal perspective that we explored are not the only effects that time has on concerns about fairness, and much work remains to be done. Our belief is that theories of organizational justice can be only enriched by looking beyond our traditional boundaries for suitable approaches and interesting research questions. To the extent that we are interested in not only how injustice events are immediately processed and responded to, but also in how they are recalled and anticipated, this is an area that merits further empirical and theoretical attention. 22 Time will tell 23 Table 1. Percentage of types of fairness-related events in total events reported (Study 2). Distributive Distributive (Layoffs) Procedural Informational Interpersonal Distant Past (N=64) 42 3 28 8 19 Recent Past (N=48) 27 0 46 12 15 Near Future (N=61) 44 15 25 3 13 Distant Future (N=78) 51 16 32 1 0 Table 2. Sequential logit analysis of fairness concerns in Study 2. Step 1: Likelihood of reporting a fairness concern Independent variables Odds Ratio 95% Conf. Interval Step 2: Likelihood of reporting a specific type of fairness concern Procedural vs. Distributive Odds 95% Conf. Ratio Interval Future orientation 1.84** 1.18 -2.85 0.44** 0.24 -0.84 Distant horizon 1.77** 1.12 -2.77 0.66* 0.35 -1.24 BIF score 1.01 0.95 -1.07 1.04 0.95 -1.13 Social exch. score 0.90 0.55 -1.46 1.38 0.63 -3.00 Economic exch. score 2.23** 1.26 -3.95 1.55 0.58 -4.15 Future*Social 0.93 0.50 -1.71 0.39** 0.16 -0.95 Distant*Social 1.18 0.65 -2.17 1.20 0.50 -2.91 Future*Economic 0.44** 0.22 -0.86 0.63 0.23 -1.72 Distant*Economic 0.37** 0.19 -0.74 0.72 0.26 -2.02 Overall org. justice 0.71** 0.60 -0.83 1.02 0.83 -1.26 Tenure 1.00 0.97 -1.03 1.01 0.96 -1.06 Age 0.98** 0.96 -1.00 0.99 0.96 -1.02 Male 0.61** 0.39 -0.97 0.70 0.37 -1.34 Changed jobs 0.52** 0.26 -1.06 1.26 0.46 -3.49 Note. N=412, Log-likelihood -462.96, χ2 (42) = 116.93, p<0.01. Interactional vs. Distributive Odds 95% Conf. Ratio Interval 0.13** 0.37** 0.92* 1.21 1.28 0.46 1.41 0.69 1.05 1.00 0.98 0.97 0.36** 2.14 0.05 -0.35 0.15 -0.90 0.82 -1.03 0.51 -2.90 0.40 -4.15 0.12 -1.69 0.44 -4.47 0.16 -2.99 0.25 -4.38 0.75 -1.32 0.91 -1.07 0.93 -1.02 0.13 -0.99 0.55 -8.39 * one-tailed p<0.10; ** one-tailed p<0.05. 23 Time will tell 24 Table 3. Descriptive statistics for overall organizational justice, exchange relationship and preference for abstract over concrete representation of behaviors (measured using BIF) in Study 2a. Variable Mean (SD) 1 1. Overall organizational justice 5.25 (1.66) (.97) 2. Social exchange 2.43 (.74) .42** 3. Economic exchange 3.22 (.65) -.01 4. Behavior Identification Form (BIF) 9.09 (3.83) .05 Note. Coefficient alphas are indicated in parenthesis. a 2 3 4 (83) .08 .12* (75) .03 (.81) N=416. * p<0.05; ** p<0.01. 24 Time will tell 25 Figure 1. Percentage of types of fairness-related events in total events reported (Study 1). 100 90 80 70 60 50 40 30 20 10 0 Distant Past (N=19) Recent Past (N=21) Distributive Procedural Near Future (N=20) Informational Distant Future (N=22) Interpersonal Figure 2. Percentage of types of fairness-related events in total events reported (Study 2). 100 90 80 70 60 50 40 30 20 10 0 Distant Past (N=64) Recent Past (N=48) Distributive Procedural Near Future (N=61) Informational Distant Future (N=78) Interpersonal 25 Time will tell 26 References Ambrose, M. & Cropanzano, R. (2003). A longitudinal analysis of organizational fairness: an examination of reaction to tenure and promotion decisions. Journal of Applied Psychology, 88, 266-275. Bies, R. J. & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. Lewicki, B. H. Sheppard & M. H. Bazerman (Eds.), Research on negotiation in organizations (Vol. 1, pp. 43-55). Greenwich, CT: JAI Press. Bradley, M. & Lang, P. (1994). 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