Vol 4 Issue 1 July 2014 ISSN No :2231-5063 ORIGINAL ARTICLE International Multidisciplinary Research Journal Golden Research Thoughts Chief Editor Dr.Tukaram Narayan Shinde Associate Editor Dr.Rajani Dalvi Publisher Mrs.Laxmi Ashok Yakkaldevi Honorary Mr.Ashok Yakkaldevi Welcome to GRT RNI MAHMUL/2011/38595 ISSN No.2231-5063 Golden Research Thoughts Journal is a multidisciplinary research journal, published monthly in English, Hindi & Marathi Language. All research papers submitted to the journal will be double - blind peer reviewed referred by members of the editorial board.Readers will include investigator in universities, research institutes government and industry with research interest in the general subjects. International Advisory Board Flávio de São Pedro Filho Federal University of Rondonia, Brazil Mohammad Hailat Dept. of Mathematical Sciences, University of South Carolina Aiken Hasan Baktir English Language and Literature Department, Kayseri Kamani Perera Regional Center For Strategic Studies, Sri Lanka Abdullah Sabbagh Engineering Studies, Sydney Ghayoor Abbas Chotana Dept of Chemistry, Lahore University of Management Sciences[PK] Janaki Sinnasamy Librarian, University of Malaya Catalina Neculai University of Coventry, UK Romona Mihaila Spiru Haret University, Romania Ecaterina Patrascu Spiru Haret University, Bucharest Delia Serbescu Spiru Haret University, Bucharest, Romania Loredana Bosca Spiru Haret University, Romania Anurag Misra DBS College, Kanpur Titus PopPhD, Partium Christian University, Oradea,Romania Fabricio Moraes de Almeida Federal University of Rondonia, Brazil George - Calin SERITAN Faculty of Philosophy and Socio-Political Sciences Al. I. Cuza University, Iasi Anna Maria Constantinovici AL. I. Cuza University, Romania Horia Patrascu Spiru Haret University, Bucharest,Romania Ilie Pintea, Spiru Haret University, Romania Xiaohua Yang PhD, USA ......More Editorial Board Iresh Swami Pratap Vyamktrao Naikwade ASP College Devrukh,Ratnagiri,MS India Ex - VC. Solapur University, Solapur R. R. Patil Head Geology Department Solapur University,Solapur Rama Bhosale Prin. and Jt. Director Higher Education, Panvel Salve R. N. Department of Sociology, Shivaji University,Kolhapur Govind P. Shinde Bharati Vidyapeeth School of Distance Education Center, Navi Mumbai Chakane Sanjay Dnyaneshwar Arts, Science & Commerce College, Indapur, Pune Awadhesh Kumar Shirotriya Secretary,Play India Play,Meerut(U.P.) N.S. Dhaygude Ex. Prin. Dayanand College, Solapur Narendra Kadu Jt. Director Higher Education, Pune K. M. Bhandarkar Praful Patel College of Education, Gondia Sonal Singh Vikram University, Ujjain Rajendra Shendge Director, B.C.U.D. Solapur University, Solapur R. R. Yalikar Director Managment Institute, Solapur Umesh Rajderkar Head Humanities & Social Science YCMOU,Nashik S. R. Pandya Head Education Dept. Mumbai University, Mumbai Alka Darshan Shrivastava G. P. Patankar S. D. M. Degree College, Honavar, Karnataka Shaskiya Snatkottar Mahavidyalaya, Dhar Maj. S. Bakhtiar Choudhary Director,Hyderabad AP India. Rahul Shriram Sudke Devi Ahilya Vishwavidyalaya, Indore S.Parvathi Devi Ph.D.-University of Allahabad S.KANNAN Annamalai University,TN Sonal Singh, Vikram University, Ujjain Satish Kumar Kalhotra Maulana Azad National Urdu University Address:-Ashok Yakkaldevi 258/34, Raviwar Peth, Solapur - 413 005 Maharashtra, India Cell : 9595 359 435, Ph No: 02172372010 Email: ayisrj@yahoo.in Website: www.aygrt.isrj.net Golden Research Thoughts ISSN 2231-5063 Impact Factor : 2.2052(UIF) Volume-4 | Issue-1 | July-2014 Available online at www.aygrt.isrj.net GRT FROM CSR TO SHARED VALUE Gurvinder Kaur1 and Kamaldeep Kaur2 1 Department of Commerce, Mata Sundri College for Women, New Delhi, INDIA. 2 Department of Commerce, SGTB Khalsa College, New Delhi, INDIA. Abstract:-This paper studies major contributions that have been made by scholars to the concept of CSR for last sixty years, organizes and presents entire web of diverse meanings attached to the umbrella term CSR, which for the purpose of current study includes CSP (corporate Social Performance) and Corporate Social Responsiveness, in an orderly, simple and integrated form. An all-inclusive yet short definition has been proposed. This paper finally throws light on merger of this movement into “Shared value” concept. No study so far has emphasized on need of convergence of the two concepts namely CSR and Shared value. Keywords:Corporate Social Responsibility, Shared Value . INTRODUCTION :The term, Corporate Social Responsibility, means something, but not always the same thing, to everybody (Votaw 1973). While to critics CSR is 'none of the business' of business, to proponents it is buzzword. Some scholars see it as economic and legal responsibility; others see it beyond legal responsibility. Some view it as a contribution from the profits; to others 'contributions' is but a trivial part of CSR, important part being the process through profits have been earned in the first place. Sethi (1975) observed that CSR has come to mean all things to all people. Conceptual developments appear to be a web of meanings, where it has become difficult to extract precise meaning of the term. The reason is that the developments have not been systematically integrated with one another but usually have been treated as competing ideas. (Wood 1991) Wood has worked in direction of giving a comprehensive model 'Corporate Social Performance' but the concept given by Wood still remains an add-on to business. Contribution of Wood and other scholars is valuable in setting stage for CSR to be seen at the heart of business. This paper organizes different meanings attached to CSR, so that it can be seen as a coherent field. This paper studies and classifies definitions given by researchers under the following heads: CSR - to make profit and abide by law: The narrowest possible definition of CSR has been given by most popular critic of CSR, Friedman. He argues that the only social responsibility of business is to increase its profits so long as it stays within the rules of the game and engages in free competition without deception or fraud. Most of the academicians would not agree with Friedman but after studying likes of Enron, it is argued that this definition is the precondition of CSR or at least the basic check against Corporate Social Irresponsibility. If this check could have been applied, Satyam could not have won Golden Peacock award for Corporate governance while it was busy cooking the worst corporate fraud of the Indian history. Similarly, major U.S. banks, while promoting unsustainable financing vehicles that turned out to be socially and economically devastating, could not have claimed that they were socially responsible just because they had charitable contribution programs (Porter and Kramer, 2011). Enron could not have looked like an exceptional corporate citizen. (Sims and Brinkmann 2003) In these instances and in many more ''what companies do'' can be equated with Corporate Social Irresponsibility (Jones, Bowd and Tench 2009) not because that corporate(s) are not contributing for communities, but because they are equating CSR to philanthropy. It thus follows that abiding by law is minimum expected of any corporate. In all the examples mentioned above the corporate(s) sometimes indulged in illegal acts but would often take advantage of loop holes in law or did abide by letter of law but not by spirit of law. (Schwartz and Carroll 2003) Gurvinder Kaur1 and Kamaldeep Kaur2 , “FROM CSR TO SHARED VALUE ”, Golden Research Thoughts | Volume 4 | Issue 1 | July 2014 | Online & Print 1 .From CSR To Shared Value CSR - to make profit and abide by the spirit of law: Some authors have kept legal responsibility out of the scope of CSR where they are of the opinion that there exists an enormous, developed system to enforce legal accountability. Academicians like Devis feel “Social responsibility begins where the law ends.” Similar connotation is found when responsibility is taken to mean a condition in which the corporation is at least in some measure a free agent. Manne and Wallich are of the opinion that to the extent something is imposed on the corporation by law, the corporation exercises no responsibility when it implements them. CSR, then, is doing more than the requirements of applicable laws and regulations governing the environment, worker safety and health (Portney 2005).It follow that whatever the corporate(s) do under coercion should not be regarded as part of the Responsibility. Legal responsibility thus is: “not taking advantage of loop holes in law” (Schwartz and Carroll, 2003) and abiding by law when laws of land are not stringent or violation of law is tolerated or is an accepted phenomenon in the given society. Thus, CSR goes beyond increasing profit and includes abiding by the spirit of the law. CSR includes economic responsibility which goes beyond 'profit maximization': Heald (1970) observes CSR as an obligation to provide 'service' beyond profits, yet without denying profits .This section focuses on economic responsibility which goes beyond 'profit maximization'. The paper argues that 'profit maximization' was never the objective of companies. It always was 'wealth maximization'. Academicians have used these terms interchangeably and there is no harm in doing that if it is comprehended in the same sense, but battle of wits ensues when practitioners focus on 'profits at any cost' and end up in erosion of shareholders' wealth . The infamous Manville case illustrates just this: owners were aware of the fact that asbestos causes cancer but didn't disclose this to employees of the firm who later suffered from cancer and many succumbed to the disease. The company faced thousands of individual and class action lawsuits based on asbestos-related injuries. By 1982 the pace of litigation against Manville had increased to an average filing of three cases per hour, every hour of the business day. The company projected its total asbestos liability at more than $1 billion. (Kevin Delaney, 1992; John Coffee, 1995) Similarly, with Enron "Some $60 billion of shareholder value disappeared with Enron's implosion (ibew.org). We can appreciate the need to replace 'profit maximization' with economic responsibility. Definitely CSR includes but is not restricted to economic and legal responsibility. Davis (1973) defines the firm's concern for issues beyond the narrow economic, technical and legal requirements as CSR. CSR is being ethical : In the above mentioned Manville case, even if it had nothing to do with depletion of wealth, whatever Manville did was immoral. What or who is unethical is irresponsible. It follows that Business must act “justly,” as a proper citizen should. (McGuire, 1963) Only then it can be addressed as 'Responsible.' The essence of social responsibility lies in the concern for consequences of one's acts as they might affect the interests of others. (Davis, 1967) and the prime concern is the normative correctness of the products of corporate action (Epstein, 1987, p. 104) or to check any negative externalities. It sounds obvious but it is not or how could high levels of uranium be found in hair samples of mentally-ill children from Malwa region of Punjab. These harmful chemicals, such as cyanide, are coming into the rivers, mostly from factories situated in Ludhiana, Jalandhar and Phagwara. The paper first talks about 'negative consequences of one's acts' or 'negative externalities' and then about 'interests of others' CSR is “internalizing negative externalities”: Corporate social responsibility thus is internalization by the company or business of the social and environmental effects of its operations through proactive pollution prevention and social impact assessment so that harm is anticipated and avoided and benefits are optimized (Warhurst 2000b) CSR activities could reverse or mitigate the adverse impacts of business (Carroll 1996) CSR is taking into account the interest of others or working for social ends: The most valid question now is who these 'others' are? Are these mentally ill children in Malwa case or are these 'others' the employees of the company or customers or suppliers or can they be employees of suppliers as well? Perhaps the clear answer is –yes, all of them. Unfortunately, it is not that clear an answer or else this movement called CSR was not required only. Involvement of Nike and then Apple in sweatshops emphasizes the fact that even corporations which are supposedly responsible could ignore the interest of society. Irresponsible behavior stays hidden even in today's theoretically ''open'' and ''transparent'' organizations. (Jones, Bowd and Tench, 2009) Responsibility is pursuing those policies, making those decisions, or following those lines of action which are desirable in terms of the objectives and values of our society. (Bowen, 1953) The whole idea of Social Responsibility is to see that the economy's resources be utilized for socio-economic ends (Frederick, 1960). CSR can be understood as the practice of harmonizing acts of companies with the rest of society (Altman, 1998) and this toning can best be done through stakeholders approach. Corporate social responsibility is "the notion that corporations have an Golden Research Thoughts | Volume 4 | Issue 1 | July 2014 2 .From CSR To Shared Value obligation to constituent groups in society other than stockholders and beyond that prescribed by law or union contract, indicating that a stake may go beyond mere ownership" (Jones, 1980). Stakeholders approach to CSR: Stakeholder concept can be used to create more fine-grained analyses that combine business and ethics (Freeman, 1994). Stakeholder theory argues that managers and entrepreneurs must take into account the legitimate interests of those groups and individuals who can affect (or be affected by) their activities. (Freeman, 1994; Donaldson and Preston, 1995)Numerous articles and books written on stakeholder theory generally credit R. Edward Freeman as the "father of Stakeholder Theory"(Laplume, André; Karan Sonpar, Reginald Litz , 2008). A responsible enterprise takes into account the interests of employees, suppliers, dealers, local communities and the nation as a whole (Johnson, 1971). Putting it differently It takes into account interest of both the local community which surrounds a business and the wider and increasingly worldwide community which touches every business through its products, its supply chain, its dealer network, its advertising, and so on (McIntosh et al., 1998) and treats natural environment as one of the stakeholder. CSR includes economic, legal, ethical and discretionary responsibility of corporate(s): This is how CSR is understood by most of the theorists. The social responsibility of business encompasses the economic, legal, ethical and discretionary expectations that a society has of organizations at a given point in time (Carroll, 1979; 2008, 500). Carroll's pyramid is perhaps the most famous depiction of the concept. It became a starting point for many researchers and many models are based on Carroll's definition. Towards a comprehensive definition: A comprehensive definition given by Committee for Economic Development (CED) in 1971 includes the basic economic responsibility at the core, the middle circle to include ethical and stakeholder approach to CSR and the outer most circle to include philanthropy where the committee has described The intermediate circle encompassing responsibility to exercise economic function with a sensitive awareness of changing social values and priorities….. and more rigorous expectations of customers for information, fair treatment, and protection from injury. Googins, Bradley K., Mirvis and St Rochlin, (2007) quoted “ The Boston College Center for Corporate Citizenship (BCCCC) has popularized a definition of CSR along three dimensions: 1) moral/ethical conduct or compliance with “rules”; 2) philanthropy; and 3) harms and benefits of a company's commercial activities on society. This boils down to a principle of minimize harm (“do no harm”) with maximize benefit (“create shared value”)” CSR revolves around the basic question of how the profit has been earned: The rationale behind the concept of CSR is to encourage companies to make profits while subjecting the 'process' to responsible behavior, i.e. it is not profits at any cost but how profits are made.(Michael Hopkins) The focus has been on CSR embedded in every goal oriented decision and action….that such relationships must be kept in mind by top managers as the corporation and the related groups pursue their respective goals…..( Walton, 1967) Focus of the companies should be on the right kind of profits—profits that create societal benefits rather than diminish them. (Porter and Kramer, 2011) Philanthropy in CSR: Philanthropy has been given more than its due share. Most of the corporations understand S in CSR as certain unprivileged or underprivileged strata of society or certain social and environmental cause towards which they direct their efforts and funds. While contributing for causes is a welcome movement, but battle of wits ensues when CSR gets equated to philanthropy and the rest of the components of CSR mix acquire a backseat. It is because of this phenomenon that most irresponsible corporate(s) like Satyam and Enron could be seen as responsible. Any corporate contributing from above mentioned 'right kind of profit' for benefit of the society is actually responsible. Corporate(s) contributing from profit which has been earned in an irresponsible manner can't be addressed as Responsible. Corporate Social Responsiveness: practical aspects of making an organization responsible: “Social responsiveness has become the general means to the ends of satisfying corporate social obligations.” (Wartick Cochran, 1985) The focus of Responsiveness is on institutionalization of the CSR, scanning the environment for emerging problems, put into practice systematic approach to respond to social pressures, and learn how to respond in fruitful, humane and practical way (Frederick, 1994). Some authors like Ackerman & Baeur (1976) have emphasized on responsiveness instead of responsibility, while Sethi (1975) coupled responsiveness to anticipatory and preventive exercise. Golden Research Thoughts | Volume 4 | Issue 1 | July 2014 3 .From CSR To Shared Value CSP: dynamic approach to CSR The CSP model is integration of the principles of corporate responsibility, the policies of social issue management and the process of social responsiveness. (Wartick and Cochran, 1985) A Comprehensive model from philosophy behind CSR at three levels viz. institutional organizational, and individual to processes involved viz. environmental assessment, stakeholder management, and issues management to actual impact of corporate actions, programs and policies has been given by Wood 1991. The stage here is set to move on from CR as an add-on to business to see CR at heart of business CSR to be at core of the business: Responsible business is about recognizing social and environmental concerns as part of core business practice. (McIntosh and Mohan, 1999) “CSR should be secured within core business activities and add value to corporate success” (Newell and Frynas, 2007; Carroll, 2008) We have reached a stage where before moving on to the concept of 'shared value' an All-inclusive definition of CSR is required only then we will be able to appreciate the merger of CSR into 'Shared Value' All-inclusive definition: “CSR is Wealth maximization of the shareholders, which is possible if the corporate(s) subject the processes to maximum benefit of all the stakeholders.” I call this definition all inclusive but to comprehend this short and sweet definition one needs to understand 'wealth maximization', 'subject the process', 'stakeholders' against the backdrop of what all has been said under different heads of this paper. For the purpose of adding clarity to the concept, these are being precisely mentioned here: 'Subject the processes' of wealth maximization means complying with not only letter of law but also with the spirit of law, being ethical to all the stakeholders and internalizing any negative externalities. 'Wealth maximization' as against 'profit maximization' should be one of the goals of organization. The term 'Stakeholders' to be taken in the broadest of sense including who and what all can effect or can get effected by the business. Stage set for Shared value: It is quite natural to suggest that the very idea of value creation and trade is intimately connected to the idea of creating value for stakeholders (Freeman, Wicks, Parmar 2004) The very objective of CSR movement can be achieved if CSR gets embedded in every policy, decision and action of a business. A paradigm shift may be required in order for CSR to undergo real progress and eventually become institutionalized according to principles of action rather than rhetoric (Jonker Marberg 2007) Concept of 'Shared value' is actually institutionalization of CSR where “It (CSR) is not on the margin of what companies do but at the center.”(Porter and Kramer, 2011) and this is need of the hour. Concept of 'Shared Value' compared to CSR: In this section the concept of shared value has been given the way it has been presented by Porter and Kramer to make the comparison possible. “Shared value is not social responsibility, philanthropy, or even sustainability, but a new way to achieve economic success.”“Creating shared value presumes compliance with the law and ethical standards, as well as mitigating any harm caused by the business, but goes far beyond that. The opportunity to create economic value through creating societal value will be one of the most powerful forces driving growth in the global economy.” (Porter and Kramer, 2011) This concept is similar to that part of CSR which states “complying with not only letter of law but also with the spirit of law, being ethical to all the stakeholders and internalizing any negative externalities” and then it goes beyond CSR, even beyond Corporate Social Responsiveness and CSP when it illustrates how through this concept CSR can be woven into fabric of business itself. Shared Value is to see that SR gets embedded in each and every small or big decision of the corporate be it regarding product , packaging, location of the plant, energy use, retrofitting the building. It is actually looking at the bigger picture where expenditure which might reduce short term profits can be seen as investments for long term success. Even corporate giving can be commensurate with argument given by popular critic of CSR-Friedman, where giving can be strategic and can finally bring back strategic benefits to business. In words of Porter and Kramer “Early studies of cocoa farmers in the Côte d'Ivoire, for instance, suggest that while fair trade can increase farmers' incomes by 10% to 20%, shared value investments can raise their incomes by more than 300%. Initial investment and time may be required to implement new procurement practices and develop the supporting cluster, but the return will be greater economic value and broader strategic benefits for all participants” needless to mention the business too. Porter and Kramer have summarized the answer to the most important question bothering proponents of CSR theory as to why after so much has been said and done; still corporate(s) are not implementing CSR. In words of Porter and Kramer: “A big part of the problem lies with companies themselves, which remain trapped in an outdated approach to value creation that has emerged over the past few decades. They continue to view value creation narrowly, optimizing short-term financial Golden Research Thoughts | Volume 4 | Issue 1 | July 2014 4 .From CSR To Shared Value performance in a bubble while missing the most important customer needs and ignoring the broader influences that determine their longer-term success. How else could companies overlook the well-being of their customers, the depletion of natural resources vital to their businesses, the viability of key suppliers, or the economic distress of the communities in which they produce and sell?” Thus the concept is similar in many respects to what all has been mentioned in different sub topics in this paper and at the same time, comes up at least theoretically with a complete solution to all CSR problems. CONCLUSION: After doing in depth study of wide variety of definitions and understandings of CSR that have been developed till present, what seemed to be web of information can now be seen as systematic and logical evolution of the subject, different models can be seen as complementing each other or one concept evolving from the other. The paper finds that the concept of CSR has evolved but the evolution is not a linear one, it can better be compared to branches of the same tree (Waddock, 2004) and finds ethics and not philanthropy (as understood by business) the root of this tree. 'Shared value' captures the whole content and intent of CSR into business and thus CSR should merge into 'Shared Value' for greater good of society. REFERENCES: 1.Ackerman, R. W. & Bauer, R. A. (1976). Corporate social responsiveness. Reston, VA: Reston 2.Bowen, H. R. (1953). Social responsibilities of the businessman. New York: Harper &Row. 3.Carroll, A. B. (1979). 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The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of management Review, 20(1), 65-91. 11.Epstein, E. M. (1987). The corporate social policy process: Beyond business ethics, corporate social responsibility, and corporate social responsiveness. California Management Review, 29, 99-114. 12.Frederick,W. C. (1960). The growing concern over business responsibility. California Management Review, 2, 54-61. 13.Freeman, R. E. 1994. The politics of stakeholder theory. Bus. Ethics Quart. 4(4) 409–421 14.Freeman, R. E., Wicks, A. C., & Parmar, B. (2004). Stakeholder theory and “the corporate objective revisited”. Organization science, 15(3), 364-369. 15.Friedman, M. (1962). Capitalism and freedom. Chicago: University of Chicago Press 16.Googins, B. K., Mirvis, P. H., & Rochlin, S. A. (2007). Beyond good company: Next generation corporate citizenship. Macmillan. 17.Heald, M. (1970). The social responsibilities of business: company and community 1900-1960. 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Englewood Cliffs, NJ: Prentice Hall 32.Warhurst, A., & Mitchell, P. (2000). Corporate social responsibility and the case of Summitville mine. Resources Policy, 26(2), 91-102. 33.Wood, D. J. (1991). Academy of Management Review, 16, 691-718. Corporate social performance revisited. 34.Walton, C. C. (1967). Corporate social responsibilities. Belmont, CA: Wadsworth. 35.Wartick, S. L., & Cochran, P. L. (1985). The evolution of the corporate social performance model. Academy of Management Review, 10, 758-769. Gurvinder Kaur Department of Commerce, Mata Sundri College for Women, New Delhi, INDIA. 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