Ragstone Road Surgery Newsletter RAGSTONE ROAD SURGERY 40 RAGSTONE ROAD CHALVEY SLOUGH SL1 2PY TELEPHONE 01753 775545 FAX 01753 775565 Welcome to our Winter Newsletter for the patients and Community of Ragstone Road Surgery Issue 5 SURGERY UPDATE Our current GPs are Dr Maria-Lena Kumar (Female) who is here Mondays and Tuesdays Dr Rana Nabi (Female) who is here Wednesdays, Thursdays and Fridays They are supported by- Dr MuhreenUllah, Dr Aneela Malik and Dr Cat Ong who work when there is increased demand. . Please visit our website www.Ragstoneroad surgery.co.uk for further information about the Surgery ( you can also register to receive further Newsletters electronically) request repeat prescriptions and you also have the facility to send in emails to us. . Our routine appointments can be booked upto 3 months in advance for the GP of you choice, but same day emergency appointments may be managed by one of the other GPs in our team. FLU VACCINATIONS If you are aged 65 or over, or suffer from chronic respiratory disease (including asthma), chronic heart disease, chronic renal disease, diabetes or have a weak immune system then you may be more at risk from flu. If you are a carer and the person you look after may be at risk if you become ill then you are also eligible for a flu vaccination. Appointments can now be booked for you to either attend during a flu clinic, or during a routine appointment if more convenient. Flu is a highly contagious viral infection that tends to occur in epidemics during the winter. Unfortunately, as flu viruses are always changing, this winters flu will be slightly different from last winters. The infection mainly affects the upper respiratory tract (airways) and unlike other common viruses such as chickenpox or measles, there is not just one type of flu virus but several different types. These types themselves change frequently, so getting flu once does not provide protection against a future attack. Flu is spread through the droplets released into the air when a sufferer sneezes or coughs. The virus may be caught from breathing in these droplets or by having contact with surfaces where they have settled. Some-one who has flu is usually infectious for about a week Nasal flu spray will be available for those aged under 18 from 1st October for those who are at risk and also those aged 2, 3 and 4 years old Named GP for all Patients All patients at our Practice have a named GP to oversee their care. You may already have been told who your named GP is at some point during the last 1-2 years; for those of you who haven’t yet been told, our aim is to let you know before the end of March 2016. Please ask next time you make contact with the practice if you would like to know who your named GP is. For those of you whose named GP has left the practice we will inform you of his or her replacement. You are unlikely to see any notable change in the way care is delivered to you by our practice, just a formalisation of our current process. The responsibilities of your named GP will be to: • Take the lead responsibility for ensuring that all appropriate services required by you from the GP practice are provided. • Where required, use their professional judgement, to work with relevant health and social care professionals to deliver a care package that meets your needs. • Ensure your physical and psychological needs are recognised and responded to by the relevant clinicians in the practice • Ensure you have access to a health check if requested. These responsibilities will be carried out within the opening hours of the Surgery and do not change the way you or other patients currently access care outside of these hours. You must continue to book appointments with the Practice in the same way. If you require an appointment with a GP urgently and are unable to book it with your ‘named GP’ please book in with another available doctor. PRESCRIPTIONS Please remember to order your medication in time for the Christmas holiday. We will be closed from 1pm Thursday December 24th until the next routine working day of 8am Tuesday 29th. Should you run out of medication, the chemist can sometimes advise you when the Surgery is closed and they can also give you advice on minor ailments. Christmas and New Year Opening Times Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Monday 24th 25th 26th 27th 28th 29th 30th 31st 1st 2nd 3rd 4th December December December December December December December December January January January January Closing 1pm CLOSED CLOSED CLOSED CLOSED As Normal from 8am As Normal Closing at 1pm CLOSED CLOSED CLOSED As Normal If you have an emergency during the closed times, please call 111and they will be able to help you. If you wish to make any comments or suggestions about your Surgery, please contact our Practice Manager Mrs Diane Parrott either at the Surgery or via email on our website www.ragstoneroadsurgery.co.uk