December 2015 2013 CHRISTMAS OPENING TIMES Christmas Eve Thursday 24th December shut at 1pm Christmas Day Friday 25th December – closed Bank Holiday - Monday 28th December – closed New Year’s Day – Friday 01st January – closed If you require advice during the times that we are closed please phone our surgery number and you shall be transfered to the 8-8 service or out of hours service We are still open till 6pm to collect prescriptions, and book routine appointments FLU SEASON Flu vaccination appointments are still available to book. Invite letters are NOT being sent out this year, if you are entitled to a free flu vaccination please book an appointment. The following groups of patient are able to receive the vaccination: Patients over 65 years of age Children with a date of birth on or after 1 September 2010 and on or before 31 August 2013 Chronic Respiratory Disease / Asthmatics on inhaled or systemic steroids or previous hospital admission Chronic Heart Disease Chronic Renal Disease Chronic Liver Disease Chronic Neurological Disease Diabetes Immunosuppression Those who are in receipt of a carer’s allowance, or those who are the main carer of an elderly or disabled person All pregnant ladies All children aged from 2 to 17 who are “at risk” from flu can have the nasal spray flu vaccine HOW CAN PATIENTS HELP YORK BRIDGE SURGERY BE MORE EFFICIENT WITH OUR SERVICES SELF CARE Leaflets are available in our waiting room Pharmacy first This is free for minor ailments and if you receive free prescriptions you will receive the treatment for free. So for any sore throat, coughs, colds, constipation, rashes etc they can treat you and if they feel it’s not appropriate for them they will advise you to go to make an appointment to see either a Nurse practitioner or a doctor. Letters / forms If you need a letter or a form completing by a doctor please enquire with our reception team first before making an appointment. As this can usually be done without seeing your doctor DNA If you are unable to attend your appointment please let the surgery know so that someone else can take this appointment PAULA MELROSE Paula shall be leaving York Bridge Surgery in February 2016, she shall be very much missed by all the staff here and we wish her all the best in the future. She will however be carrying on her research role round the local practices YORK BRIDGE SURGERY PRESCRIPTION ANSWER PHONE SERVICE You can order your prescriptions by phoning 01524 423627 and leave a message on our answering machine anytime day or night, but please still allow 48 hours for your prescription to be processed. If you leave your request over the weekend then your prescription will be ready on the following Wednesday. Please make sure that you leave your name, Date of Birth, telephone number and the name of your medications when leaving your request. The Surgery will be in touch with you if we have any problems with your request for medications. ONLINE SERVICES You can now order your prescriptions on line anytime day or night, please allow 48 hours to be processed. You can also now book advanced appointments to see any of our doctors on line. You can also view your medical records which includes your medications, test results, allergies and immunisations If you wish to register for the above services please ask at reception and they shall take your e-mail address and register you. NURSE LED CONTRACEPTION CLINIC Our Nurse Practitioner, Alison Alcorn is now running an evening Contraception Clinic on alternate Wednesday evenings from 6pm – 8pm, we hope this will help patients who are unable to take time off work to attend appointments during the day. Please book these appointments at reception or phone 831111. Please remember to update the receptionists with your mobile number, and also your new address when you move.