Fact Sheet
Profile
Erste Bank Serbia is the oldest financial institution in the
country, established in 1864 as the first savings bank
(Novosadska Stedionica). Today the bank has a network
of 75 branches and 3 corporate centers for SME clients.
In 2005 Novosadska Banka became a member of Erste
Group, which was founded in 1819 as the first Austrian
savings bank. Since 1997, Erste Group has developed
into one of the largest financial services providers in the
eastern part of EU, with approximately 46,600 employees
serving around 15.8 million clients in 2,500 branches in 7
countries (Austria, Czech Republic, Slovakia, Romania, Hungary, Croatia and Serbia).
Strategic positioning
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Business approach: We offer the full range of financial solutions and services across the
entire financial cycle of our clients in a “one-stop-shop”: savings, investments, lending,
consulting and advisory. The EU office of Erste Bank Serbia is unique in Serbia and provides
support for small and medium enterprises seeking to access EU funds.
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Geographical approach: During the last five years, through intensive investments in
employees, infrastructure and branch network expansion, Erste Bank Serbia has turned from
a regional bank to an institution spanning the whole of Serbia. Additionally, we offer clients
who are active abroad financial services and advisory via the Erste Group subsidiaries across
Central and Eastern Europe.
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Client approach: Erste Bank Serbia fosters long-term relationship with clients in all
segments, offering accessible and transparent products as well as personalized consulting
services.
Product offering
December 2015
Erste Bank Serbia in a nutshell
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Serves over 370,000 clients
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Employs almost 1,000 people
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Operates in 75 branches and 3 corporate
centres
Mission
By building long term partnerships we are the “first
choice” Bank for our clients and employees. We
create sustainable value for our clients, employees
and shareholders by providing universal financial
services. Together, we actively contribute to the
development of the local community and society as
a whole, which makes our work sustainable on the
long term.
Vision
The leading Bank of European Serbia
Strategic Goals for 2015
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Be the bank of first choice for its customers
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Become recognized as a long-term partner of
Serbia’s growing middle class
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Continuously increase market shares in key
retail and SME segments
Financial products and services we offer:
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Private individuals: We support our clients to fulfil their aspirations while securing their
financial wealth now as well as in the future. We offer all services and products, from housing
financing (mortgages), cash and consumer loans, personal accounts (including specialized
accounts for children and students), credit and debit cards based on the latest technologies,
top Internet banking services, m-banking with new features added on a monthly basis,
investment and savings products, consulting and sale of financial market products.
Management Team
Slavko Carić
President of the Executive Board,
Corporate banking and Treasury
Small and medium-sized enterprises as well as large corporates: To companies, Erste
Bank Serbia offers long-term and short-term financing, investment and savings products,
domestic and international payment operations, letters of credit and guarantees, project
financing, EU-related products, e-banking services, business cards.
Jasna Terzić
Member of the Executive Board,
Retail banking
Municipalities and public sector: The public sector & special finance department within
Erste Bank Serbia provides credit support for the specific needs of the local municipalities as
well as the public sector.
Frank Michael Beitz
Member of the Executive Board,
Risk management
Recent news
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25 November – Erste Group officially announced start of the first phase Sirius Offices
construction, which will be located in New Belgrade. The business complex’s first phase
construction will be worth EUR 39 million and it will occupy an area of 18,500 square meters gross* of
office space. Besides office premises, Sirius Offices ground floor will be reserved for establishments
such as canteens and shops, with 230 parking places in an underground garage. The completion of the
first stage construction is planned for March 2017, when the first tenants will enter the building whilst
the second phase will entail the construction of 12,500 square meters gross and additional 160 parking
spaces. The guiding idea of the Sirius project is environmental sustainability.
12 November – MK Fintel Wind today officially opened the Kula wind farm, which is also the first
wind farm in Serbia. This facility consists of three wind turbines 178 meters tall, whose construction
cost EUR 15 million. In the course of prepartory works, concrete and steel from Serbia were used,
domestic companies and project companies were engaged, and Erste Bank participated in financing
the project. “Financing renewable energy source projects is one of the strategic commitments of Erste
Bank. We have so far invested around EUR 55 million in green projects, and cooperation with MK
Fintel Wind has been a new experience for us, in view of the fact that this is the first wind farm that we
financed“, stated Slavko Carić, CEO of Erste Bank.
29 October – Erste Bank celebrated ten years of its business operations in the Serbian market.
During the past decade, Erste Bank has extended around 200 thousands of retail loans, amounted
EUR 450 million. From the total amount of loans five thousand were aimed for the housing. More than
20 million e-banking accounts were executed in the amount of EUR 2.5 billion. Moreover, financing the
renewable energy source projects was in the focus during the past several years, with EUR 55 million
invested in this area so far. Around EUR 3 million was invested in the community through various
sponsorships and donation progammes.
Shareholders’ structure
74%
26%
Erste Group AG
Steiermaerkische Bank und
Sparkassen
Other Erste Group subsidiaries in Serbia
Profile
Erste Group in a nutshell
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The number of customers has increased from 600,000 to approx. 15,8 million in Austria,
Czech Republic, Slovakia, Romania, Hungary, Croatia and Serbia.
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Erste Group's key business is the retail business, covering the entire spectrum from
lending, deposit and investment products to current accounts and credit cards.
Erste Group's business position
Founded in 1819 as the first Austrian savings bank, Erste Group went public in 1997 with a
strategy to expand its retail business into Central and Eastern Europe (CEE). Since then
Erste Group has grown through numerous acquisitions and organically to become one of the
largest financial services providers in the Eastern part of the EU in terms of clients and total
assets:
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Besides the traditional strength in serving private individuals, Erste Group's core activities
include advisory services and support for corporate clients in financing, investment and
access to international capital markets, public sector funding and interbank market
operations.
Products & Services
Customer banking in Central and Eastern Europe
Eastern part of EU
Corporate banking
Capital markets
Public sector
Focus on local
currency mortgage and
consumer loans funded
by local deposits
Large, local
corporate and SME
banking
Focus on customer
business, incl.
customer-based trading
activities
Financing sovereigns
and municipalities
with focus on
infrastructure
development in core
markets
FX loans only in EUR
for clients with EUR
income (or equivalent)
and where funded by
local FX deposits (HR
& RS)
Savings products,
asset management and
pension products
Potential future
expansion into Poland
Advisory services,
with focus on
providing access to
capital markets and
corporate finance
Real estate business
that goes beyond
financing
Potential future
expansion into
Poland
In addition to core
markets, presences in
Poland, Turkey,
Germany and London
with institutional client
focus and selected
product mix
Building debt and
equity capital markets
in CEE
Any sovereign
holdings are only
held for marketmaking, liquidity or
balance sheet
management
reasons
• One of the leading financial providers in
the eastern part of the EU
• Among the TOP 3 banks in our core
markets in CZ, AUT, SK, RO, HU and
HR
• Innovation leader in retail banking in the
home market Austria
Management Board
Focus on CEE, limited exposure to other Europe
Retail banking
15.8mn clients
46.600 employees
2.500 branches in 7 countries
EUR 764.2mn net profit
EUR 201,2bn total assets
EUR 14.4bn total equity
EUR 2.2bn operating result
11.5% core tier 1 ratio
(Basel 3; phased-in)
Interbank
business
Focus on banks
that operate in the
core markets
Any bank
exposure is only
held for liquidity
for balance sheet
management
reasons or to
support client
business
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Andreas Treichl, CEO
Gernot Mittendorfer, CFO and CPO
Andreas Gottschling, CRO
Peter Bosek, Retail Banking
Jozef Síkela, Corporate Banking &
Markets
• Petr Brávek, COO
Shareholder structure
Erste Group's presence
1)Includes voting rights of Erste Foundation, savings banks,
savings bank foundations and Wiener Städtische
Wechselseitige Versicherungsverein
2)Based on voting rights related to shares
Listings and index representation
Weighting
(03/11/2015)
Listings
Index
Vienna Stock Exchange
Prague Stock Exchange
Bucharest Stock Exchange
ATX
PX
ROTX
18.65%
19.76%
20.94%
• Public trading via a Level I ADR
programme in the U.S.
• MSCI Standard Index
• DJ Euro Stoxx Banks Index
• FTSEurofirst 300 Index
Ratings
Long-Term
S&P
Fitch
Moody’s
Communication division Erste Bank Serbia, Milutina Milankovica 11b, 11070 Novi Beograd, Serbia
Tel: +381 11 201 5012, Fax: +381 11 201 5075, Mob: +381 60 87 47 499, www.erstebank.rs
BBB+
BBB+
Baa2
Short-Term Outlook
A-2
F1
P-2
Negative
Stable
Positive