Cap Gemini Ernst & Young choose Netcool® from NRJ for Network Security Management Centre. NRJ Consulting ensures that the new Cap Gemini Ernst & Young Network and Security Management Centre stays Netcool® under fire. State of the art may be an overworked phrase but the Network and Security Management Centre (NSMC), created by Cap Gemini Ernst and Young in London’s Docklands, certainly deserves the description. The purpose built Network and Security Management Centre features the best network facilities management currently on offer and the very highest levels of security, both physical and virtual. consulting The Old Bank 46 High Street Egham Surrey TW20 9EW Tel: 01784 434315 Fax: 01784 434316 Email: sales@nrjconsulting.co.uk www.nrjconsulting.co.uk consulting For many organisations the ability to optimally operate and rapidly embrace change is often entwined with business and technical challenges, particularly within a 24 x 7 context. Central to these challenges is ensuring that the current and future connectivity needs can be fulfilled by the network infrastructure. Furthermore, such services have to be approached with the desires of reducing costs, maximising the benefit of expenditure as well as minimising business risk. “Our clients have been genuinely impressed with the new facility. The flexibility and scalability that comes through running our solutions from the NSMC ensures we are able to provide a truly cost effective solution.” Ian Turner says. “We recognise that our clients requirements change and our services need to be able to respond quickly to adapt to the changing business environment”. Exterior of the Cap Gemini Ernst & Young Network and Security Management Centre, Docklands nrj nrj The NSMC hosts network services for some of Europe’s leading enterprises and the infrastructure developed for this task is truly Ian Turner, VP Networks exceptional. “Based on our & Security, CGE&Y experience in delivering network and security management solutions we wanted to create a practical, robust facility utilising the best technology available”, says Ian Turner, Vice President of Networks and Security at Cap Gemini Ernst & Young. Assisting Cap Gemini Ernst & Young throughout the process of evaluation, system design and implementation of the Netcool® security solution was NRJ Consulting, Micromuse’s preferred partner in the UK. Founded in 1995, NRJ Consulting specialises in assessing the management needs of distributed enterprise networks and designing and deploying solutions based on business requirements. After a competitive analysis of the available technologies, Cap Gemini Ernst &Young identified Netcool® for Security Management™ produced by Micromuse as the most appropriate security solution. Control Room interior, NSMC The solution collects and consolidates status data from a variety of security devices including firewalls, intrusion detection systems and host systems across the infrastructure to help security analysts identify and prioritise potential threats in real-time. By correlating system log information from a wide range of device and host systems, analysts are also able to pinpoint the location and severity of threats. “We are the 1st adopters of this solution in Europe which puts us ahead of the rest in terms of the depth and breadth of services we are able to provide our clients”. says Ian Turner. Pete Renson, Partner with NRJ Consulting explains the benefits of Netcool® for Security Management. “A typical enterprise may receive 100,000’s of attacks a month. A major client network facility such as the Cap Gemini Ernst & Young NSMC will receive ten times that volume of attacks and that volume is growing. Making sense of the vast amount of data produced by Pete Renson, Partner, monitored firewalls, intrusion NRJ Consulting detection systems (IDS), VPN gateways and so on, is an impossible task using conventional analysis methods. The beauty of the Netcool® solution is that it sits above all these other detection systems and makes sense of the data produced”. The Netcool® application suite enables security analysts to monitor faults on their networked devices in real-time, allowing operators in network and security operations centres to address problems before they cause quality of service issues. Netcool/OMNIbus™ is a carrier-class fault and service-level management application. It collects and consolidates real-time event, alarm, and alert information from more than 330 security and networking environments, and presents this as screen based information in a point and click format. This enables pro-active management of the entire business service delivery infrastructure. Operators can respond to attacks that have been identified as significant in realtime. “Many IT departments implement a firewall and think ‘that’s security covered’, but an unmonitored firewall is useless and can even make it easier for the skilled hacker, because it creates a false sense of security. Yet monitoring firewalls and implementing an additional IDS produces more data than can be analysed. Netcool® overcomes this by sorting the meaningful from the noise”, Pete explains. “There is no doubt that security has become an enormous issue for all enterprises. So called ‘script jockeys’ send out thousands of scripts searching for unprotected IP addresses. At the same time an IDS can respond to a valid log-on with a ‘false positive’ alert nrj consulting resulting in all or part of the network being shut down because of an authorised user. But along with these irritants there is the real threat of a determined, malevolent attack. Identifying the serious viruses, Trojan horses and worms, such as Code Red and NIMDA from the noise is critical. Today hackers have the ability to launch concerted, automated attacks, the nature of which can be dynamic requiring a real-time defence. This also extends to the denial of service attack when the hacker seeks to overwhelm a network with an information overload. Once again only real-time analysis and response provides a meaningful defence.” At the Cap Gemini Ernst & Young Network and Security Management Centre these challenges have been met by the Netcool® implementation. “The Network and Security The control room at the NSMC has 50 operator workstations Management Centre went live at the beginning of September 2002 and we have been delighted by the results achieved. This centre demonstrates our commitment to be the leaders in the network and security management market. The work carried out by NRJ Consulting for the Netcool® implementation has made a significant contribution to producing this world class network and security centre”, Ian Turner concludes. NRJ Consulting have been delivering network management and security solutions since 1996; in partnership with leading network software suppliers Micromuse, among others. For more information about NRJ Consulting, Netcool from Micromuse, and Cap Gemini Ernst & Young, and how they can assist your organisation, please visit the websites below: www.nrjconsulting.co.uk www.micromuse.com www.cgey.com The Old Bank 46 High Street Egham Surrey TW20 9EW Tel: 01784 434315 Fax: 01784 434316 Email: sales@nrjconsulting.co.uk