Comprehensive Services Network Solutions are Our Primary Business Improve your operational efficiency with Fujitsu Network Life Cycle Services solutions designed for every phase of your network life cycle. Choose from a wide variety of services solutions that will consistently meet your objectives, budget and timeline. With Fujitsu helping you plan, deploy, maintain and enhance your network, you can concentrate on your core business activities, bringing your new service offerings to market faster. Our years of experience providing leading-edge solutions for multivendor networks, backed by our knowledge and dedication to quality, makes us the ideal choice as your service partner. Plan Fujitsu has extensive experience designing nextgeneration networks, from SONET/WDM to metro Ethernet to WiMAX and Wi-Fi networks. We have resources necessary to manage both local and national turnkey projects to deliver a solution that is timely and cost effective. • Customized Solutions • Maximize Resources • Improve Reliability • Increase Efficiency Enhance Deploy Your network must evolve at the speed of innovation to be competitive. By providing expert migration services, program management and training, we ensure your network meets demands for leading-edge services. Our solutions avoid disruption of your day-to-day business activities affected by network operability. We implement a network that meets your business needs today and provides flexibility to accommodate your future growth. Maintain Select the level of support you need with our service support and network operations packages, which are ideal for wireless networks. We provide support to compliment your internal resources or reduce OPEX by outsourcing. Services to Support Every Life Cycle Phase of Your Network Plan Fujitsu offers planning services that help you quickly design a revenuegenerating network: •N etwork Design – We can design your entire network, including network architecture and topologies, traffic, capabilities and performance. • I nteroperability Testing – Fujitsu offers interoperability testing with lab-based or remote lab-based access for compatibility testing and interoperability across your entire network. D e p l oy You can maximize resource utilization and minimize problems by letting Fujitsu customize a deployment solution that meets your business needs: • EF&I – We offer a comprehensive Engineering, Furnishing and Installation (EF&I) service for Fujitsu and other manufacturers’ products to help you minimize the challenge of implementing new technology. •S ystem Configuration and Design – Fujitsu offers engineering and design for output of custom product integration into racks and cabinets to accelerate your network deployment. • Turn Up & Test – Fujitsu helps you deliver innovative services faster and more efficiently with on-site configuration, comprehensive testing and network connectivity for your newly installed equipment. Our services ensure your equipment is turned up, tested and operating per product specifications after physical equipment installation is complete. •D ark Fiber Sourcing – Fujitsu can identify, qualify and negotiate with multiple sources to construct seamless fiber routes with our dark fiber sourcing. • On-Site Mentoring – We conduct one-on-one mentoring during the deployment to give your technical staff the in-depth information and hands-on experience they need to handle future requirements. •F iber Qualification and Characterization – Fujitsu provides comprehensive verification and analysis of your installed fiber to improve current network performance, prepare you for new growth and identify potential faults and issues. • Program Management – We offer flexible program and project management for trouble-free network build-outs and other activities. • Training Courses – Fujitsu network and applications engineering courses show you how to plan and engineer networks and applications. • Training Courses – Our comprehensive turnup and testing courses provide the necessary training for your technicians to turnup, perform acceptance testing and provide basic maintenance of Fujitsu systems. The hands-on courses allow students to carry out turnup, provisioning and trouble-clearing exercises. t n i ain a M Optimize your network and receive 24-hour assistance with our convenient bundled support packages and network operations solutions. Packages include: a n h ce n E When your company faces the challenge of network evolution, we offer our extensive industry and product knowledge to guide you every step of the way. Our offerings include: •R emote Technical Assistance – We operate 24 x 7 x 365 to maximize the availability and performance of your Fujitsu and selected third-party systems. • Network Migrations – Fujitsu has vast industry and product knowledge that helps us to accomplish even the most difficult migrations, such as moving circuits or platforms, with minimal downtime. • Training Courses – Your staff will receive necessary engineering and maintenance courses using Fujitsu equipment in various configurations and real-world examples. • Program Management – Our knowledgeable program and project management consultants design and manage network upgrades and other activities. •E quipment Feature Software Updates – You will receive automatic email alerts when major software releases are available, which keeps you up to date on the latest features. • On-Site Mentoring – We can conduct one-on-one mentoring during the migration to give your technical staff the in-depth information and handson experience they need to handle future migrations in-house. In addition, Fujitsu is available during any migration to help your staff avoid potential pitfalls and delays. •C raft Interface Software – Available for download to make provisioning and troubleshooting simple and efficient. •A dvance Replacement – Ensure your network is continually supported with the spares you need within four hours or by the next business day. •O n-Site Support – Supplement your resources, troubleshoot issues and perform network maintenance within a guaranteed four-hour or next business day response time. •N etwork Operations Center (NOC) – Receive 24-hour system protection with network fault and performance monitoring features and connection services for communication and data networks. • NETSMART 1500 Maintenance Netsmart 1500 Maintenance simplifies network management and provisioning. The comprehensive Netsmart 1500 Maintenance coverage provides for 24 x 7 x 365 access to skilled engineers and online resources. • Custom Solutions – Our network enhancement service can be customized to meet your exact specifications for your revenue-generating network. Fujitsu engineers and designers have successfully upgraded networks for more than 15 years. They use their knowledge and expertise to ensure your network enhancement is implemented on time and at the optimal level, while minimizing service-affecting issues. • Flexibility – Our migration solutions are designed to accommodate your growth to maximize your current and future technology investments. Comprehensive Services Choose a Knowledgeable Service Partner Managed Services Facilitate Peak Performance Competition and quickly changing technologies make it challenging to offer leadingedge services to your customers. That’s why it’s essential to choose a partner who can provide service solutions at any life cycle phase of your network. As a leading provider of IT and wireline/wireless networking solutions, Fujitsu has an established reputation for providing top quality telecom products and services that give you the competitive edge. As part of our end-to-end turnkey integration solutions, we offer managed services that reduce operating expenses, improve cash flow and service quality and limit network downtime. We provide a single point of contact for all your maintenance and operational needs, including round-the-clock network monitoring, on-site maintenance, and technical support in conjunction with a spares management program that preserves development capital for future network expansion. Support When and Where You Need It We understand that every business has unique networking needs and in-house capabilities. That’s why we offer customizable solutions that meet your specific service requirements and budget. Whether you are operating with fewer technicians or need to lower operational costs, our solution allows you to use your internal resources effectively. Fujitsu planning services give you a network designed for maximum growth potential with streamlined operations built in from the very beginning. Our deployment expertise saves headaches by managing, integrating, installing and testing your new multivendor networks, so your network runs efficiently. Our reliable on-going maintenance ensures 24 x 7 x 365 network availability. Stay competitive by using our professional services to plan, design, deploy and maintain your revenue-generating network. Integrated Services Enhance Your Network Our integrated services are a one-stop solution that simplifies upgrading your network. We plan and design your network for optimal performance and provide reliable deployment services and expert management throughout your network’s life cycle. Choose from a full range of services that provide seamless systems integration, including incorporating a vital piece of new equipment or software into the existing network, delivering fully integrated, multivendor applications or enhancing these applications by overlaying new ones. We provide billing integration, program management, procurement services, training and more. With our integrated services, you have the added peace of mind that we will build interoperability and real application integration into your network. Vast Experience and Commitment to Quality For over 70 years, we have delivered IT and telecommunications solutions for carriers and service providers around the world. Trust Fujitsu to optimize your network investment without sacrificing the quality of service you offer your subscribers, so you can focus on meeting critical business goals. With Fujitsu Network Life Cycle Services, you can enhance your network and cut your CAPEX and OPEX. Our award-winning products combined with years of expertise delivering end-to-end solutions means you can be confident that Fujitsu protects your valuable network investment. Partner with the Optical Networking Leader By partnering with Fujitsu, you add value to your network by increasing its efficiency and adding innovative technology you need to effectively compete. From managed services that reduce downtime to integrated services that efficiently manage system rollouts with multiple hardware and software network components, we offer flexible solutions that provide the level of service and support you require. Comprehensive Fujitsu Network Life Cycle Services With Fujitsu Network Life Cycle Services, you can choose from a variety of comprehensive vendor-neutral solutions including network planning, deployment, on-going maintenance and enhancements. By supporting all life cycle stages of your network, we can help you supplement your resource gaps and maintain customer satisfaction. Contact your Fujitsu sales representative for more information on how to order these products and services. Fujitsu Network Communications Inc. 2801 Telecom Parkway, Richardson, TX 75082 Tel: 800.777.FAST (3278) Fax: 972.479.6900 us.fujitsu.com/telecom © Copyright 2008 Fujitsu Network Communications Inc. All rights reserved. NETSMART® is a registered trademark of Fujitsu Network Communications Inc., USA. FUJITSU (and design)® and THE POSSIBILITIES ARE INFINITE™ are trademarks of Fujitsu Limited. All other trademarks are the property of their respective owners. Configuration requirements for certain uses are described in the product documentation. Features and specifications subject to change without notice. 3.0/08.08