Annual Review 2014 - The Salvation Army

When people are hurting,
we’re here
The salvation army uk and republic of ireland territory
Annual Review 2014
Putting faith into action…
This is today’s Salvation Army
Every day in communities
across the UK and Ireland
We are a worldwide evangelical
Christian church. Our message is
based on the Bible; our motivation is
the love of God as revealed in Jesus
Christ, which can transform people’s
In 2013-14:
n We
ran 700 church and community centres providing
a range of services and programmes for vulnerable
n 446,000
people took part in our various programmes
for adults and their families
lives and change them for the better.
n 118,000
We engage in a programme of
n 1,280
practical concern for the needs
n 61,000
of humanity, actively serving the
community and fighting for social
justice. Our Christian mission is based
on a simple, passionate belief that our
faith demands expression in action as
well as words. The services we provide
are very diverse, reflecting not just our
national priorities but the varied needs
of the individual communities we
adults and children took part in more than 400
parent and toddler groups
children a week attended our playgroups
people attended 300 Salvation Army luncheon
n 48
Salvation Army chaplains worked in settings
as diverse as hospitals, schools, airports, ports,
waterways and with the fire and police services
n 7,000
people a week attended our drop-in centres
I will show you my
faith by my deeds.
– James, 2:18
Page three
A message from our UK Leader
Page four
When people are desolate and desperate…WE’RE HERE
Page six
When people need a fresh start in life…WE’RE HERE
Page eight
Page ten
Page eleven
When people are searching for a purpose
in their lives…WE’RE HERE
When people are crying out for justice…WE’RE HERE
How we make good use of your money
‘When people are facing the biggest crises of their lives, they need
practical and effective help. This is where The Salvation Army, with
its expertise and passionate sense of purpose, comes into its own.’
The life of The Salvation Army is all about commitment. Commitment to
our Christian faith, certainly, but commitment also to serving our fellow
human beings, especially those who are suffering and in need.
That is why this Annual Review focuses on what The Salvation Army
is doing to put our faith into action. It’s about the limitless love and
compassion we give to people who are vulnerable and alone. It’s about
the relentless battle we wage against some of the biggest evils of our
time, including drugs and human trafficking. It’s about answering the call
of people who are crying out for social justice, not just in this country but
around the world. And, first and last, it’s about inspiring people with the
life-changing message of the Gospel.
In all places and in all situations, our purpose is to be here for others for people in need. When people are facing the biggest crises of their
lives, they need not just love and friendship, but practical and effective
help. This is where The Salvation Army, with its expertise and passionate
sense of purpose, comes into its own. Very often, our role is to help
people no one else will help, and frequently we succeed where no one
else can.
I am proud of what The Salvation in the UK and the Republic of Ireland
has achieved in the past, eventful year. And whether you are part of
The Salvation Army, or in a partner organisation, a supporter, or simply
interested in what we do, let me promise you one thing. When people
call on us to heal their suffering and help them make something better of
their lives, we’ll be here.
Commissioner Clive Adams
Leader of The Salvation Army in the UK and the Republic of Ireland.
To follow our Territorial Leader online, please visit his blog at
Danny has been homeless, on and off, for 30 years. The root cause is the abuse he
suffered as a child. It affected him so badly that, all his life, he has gone through phases
of not wanting any contact with other people.
Danny was sleeping rough on the streets of Cardiff when he discovered The Salvation
Army’s Bus Project – a drop-in centre in a bus, which serves tea, coffee and
sandwiches to homeless people every night in the city centre.
At the time, he remembers, ‘I was feeling pretty low. I even thought of ending it all.’ But
going to the Bus Project every night, and talking to the team who run it, helped him see
that his life could be different. ‘The Bus Project kept me alive,’ says Danny.
One of our Bus Project workers finally persuaded him to come off the streets. He is
now living at one of our Lifehouses (centres for homeless people) and, as he says: ‘The
support I’ve had has been amazing.’
‘The Salvation
Army kept me
alive and gave
me back my
The friendship Danny has received from The Salvation Army has helped him trust other
people. He’s joining in the activities at the Lifehouse and plays football regularly. He has
also started a training course to help him get a job. He knows he still has a long way to
go – but now he has a future and friends to help him make the most of it.
The Bus Project is a modern way of fulfilling the Salvation Army tradition of going out
into the streets to meet people in need. And for Danny, like so many others, it is the first
step towards a new and better life.
When people are desolate and desperate…
Right at the heart of The Salvation Army’s mission is our calling to be a ‘friend to the friendless’. When people
are helpless in the face of disaster, when they are cruelly ill-treated and exploited, and when they are lonely and
isolated from their own communities, The Salvation Army is the friend they can call on to defend them, help them,
comfort them and give them back their sense of belonging.
Older person
In 2013-14:
n We
provided residential accommodation for 499 older people in 15
care homes in the UK.
n We
supported 872 men and women who were victims of human
trafficking here in the UK.
n We
attended 182 incidents such as fires and floods to provide support
to the emergency services and the public.
One of our regular visitors is John. He had spent most of his retirement caring
for his sick wife until she sadly died. Suddenly, he was lost and struggling to
find a reason to go on living.
Quality time
Now John comes to the centre twice a week and it has given him a new lease
of life. He enjoys the activities, particularly the karaoke!
‘It’s wonderful to see my dad
happy again!’
In The Salvation Army we believe that people’s later years should not be a
time for sitting in a chair and giving up on life. On the contrary, we work hard
to ensure that older people enjoy a rich and active life.
Highlights of the Year
One example is the work we do at our Peterborough Citadel, which is open
five days a week and runs a variety of activities for older people, including
luncheon clubs, coffee mornings, craft evenings, exercise classes, indoor
bowls and a memory café. The centre has a minibus which picks service
users up at the start of the day and drops them off at the end.
John loves meeting new people and having someone to chat to. He says:
‘It’s brilliant here. If it wasn’t for The Salvation Army, I wouldn’t get out of the
house or have any routine to my life.’
His daughter Laura is equally delighted at what the centre has done for her
dad. ‘It really hit him hard when my mother died and it’s wonderful to see him
so happy again,’ she says. ‘It’s also a comfort to know that when I’m not able
to look after my dad, the centre staff will be doing such a good job of looking
after him.’
The Salvation Army runs day care programmes and luncheon clubs across
the country, often with transport provided. We also organise visits to people in
their own homes to help them remain in the community.
n Last Christmas, Stepney Salvation Army received the best present they could have had, when they were awarded the
London Citizens Community of the Year Award. Captains Kerry and Nick Coke received the award on behalf of their local
church community. Citizens UK, who gave the award, praised The Salvation Army in Stepney for building relationships with
local organisations such as Queen Mary University and Darul Ummah mosque. It commented: ‘Their vision is to see social
change in Stepney.’
n The Salvation Army’s Emergency Response Unit from South East London acted promptly last September to support rescue
crews and victims of a 130-vehicle pile-up at Sheppey Crossing in Kent. Our team arrived at the scene at 10am to offer pastoral
care and refreshments to emergency services and victims following the crash which happened at around 7am. With temperatures
soaring, a shelter was erected and cold drinks were served to crash victims and rescuers by Salvation Army volunteers.
n The Salvation Army in Crook, County Durham, has set up a youth café for 12-18 year olds, mainly from very
disadvantaged backgrounds. The young people include many who have been excluded from school because of
behavioural or other problems. It’s a place where the young people can feel safe and talk about real-life issues that
affect their lives, such as drugs and health issues. ‘We’re surprised at how quickly it took off,’ says Lt-Col Mark
Anderson, Corps Officer at the centre ‘It can be really challenging at times but it’s good to make a difference.’
n The Salvation Army in Chesterton, Staffordshire, has raised £35,000 in donations from Tesco and the Aspire Group
to refurbish a disused area of land and enable local people to grow their own fruit, vegetables and herbs. There will
also be a community garden growing produce to be used by The Salvation Army. Centre manager Teresa Dunn says:
‘The community of Chesterton is coming together to help to grow vegetables and fruit which will be used to help feed
vulnerable people in need who visit us here every day’.
Human trafficking
Emergency services
Fighting slavery and
terror in the heart of our
Our volunteers wade in
to help flood-stricken
The Salvation Army is in the forefront of combating human trafficking, in the UK
and worldwide.
Whenever there is an emergency, large or small, here in the UK, The Salvation
Army stands ready to help people who are facing terrible difficulties. In
a disaster such as fire, flood or a major road traffic accident, our trained
Emergency Response Teams go into action to provide practical and emotional
support to emergency services personnel and to members of the public whose
lives have been turned upside down.
Since the UK Government gave us the responsibility for managing support for
adult victims of human trafficking in England and Wales in 2011 we and our
partners have supported over 800 trafficked men and women. We provide
safe houses where they can recover from their unspeakable ordeal. We also
give them access to legal advice, health care, counselling and educational
18-year-old Svetlana, from Eastern Europe, is one of the trafficking victims we
have helped.
Svetlana was at a party near her home when a man approached her and forced
her to go with him. Before she knew it, she was being bundled into a minibus
and being driven across Europe. Svetlana was terrified. ‘I didn’t know where
they would take me or what they would do to me,’ she told us later.
Svetlana ended up in the UK, where her traffickers kept her captive and forced
her to work as a prostitute.
The end of a nightmare
Finally Svetlana escaped and was able to contact the police – and after making
a statement, she was placed in the care of The Salvation Army.
Not only did we give Svetlana a safe place to stay, but we helped her get over
her terrible experiences and start rebuilding her life.
With our help, Svetlana found work as a volunteer before enrolling at college.
Now she’s mapping out a whole new life. ‘I came to The Salvation Army as a
young, frightened girl,’ she says. ‘I am leaving as an independent and educated
young woman.’
The Salvation Army holds the contract with the Home Office to provide support
for all adult victims of human trafficking in England and Wales who need and
want it. Services provided include risk and needs assessments, transport and
accommodation, access to emergency medical treatment and psychological
assistance, translation and interpretation services, tailored support plans and
referral to legal advice. We work with 12 organisations which provide 27 safe
houses, including an 8-bedded safe house run by The Salvation Army.
So when southern England was affected by devastating floods in February
2014, Salvation Army volunteers were out in force.
In Somerset, one of the worst affected areas, we offered round-the-clock
support for people who were suffering as a result of the very severe weather.
We helped to staff a rest centre in Bridgwater where people who had been left
temporarily homeless by the floods could come for safety. We also helped to
distribute food and clothes.
Food for stranded people
In Berkshire, we served food and drink to members of the emergency services
as they helped people protect their homes against rising waters. And in Surrey
we dropped off supplies of food to people stranded by the floods.
Meanwhile in Kent we responded to a request from the County Council to
provide a transport service for isolated pensioners in the village of Kingston, as
bus services were disrupted by the floods.
Our emergency response coordinator Major Muriel McClenahan at the
time praised the Salvation Army volunteers who rallied to help their local
communities, even though in many cases their own homes were at risk of
flooding. She also promised: ‘We’ll continue to provide support to emergency
services and those affected for as long as we’re needed.’
The Salvation Army manages 18 emergency vehicles, which were called out
to 182 incidents over the year, including the Sheppey Crossing crash, Glasgow
Helicopter crash and the extensive flooding across the country.
I didn’t know where they
would take me or what
they would do to me.
When people need a fresh start in life…
Our Christian faith shows us that every human being is unique and precious. Each one of us deserves the
opportunity to lead a good life and fulfil our potential, no matter what misfortunes we may have suffered or what
mistakes we may have made. That’s why so many of our services, such as support for homeless people and people
with addiction problems, are focused on giving people a second chance.
In 2013-14:
n We
offered 2,848 beds every night in our 58 centres across the UK for
people who are homeless.
n Our
Family Tracing Unit completed 1,891 enquiries from people who
had lost family members.
n Employment
Since working at Recycles,
I’ve had the support I needed
to become more confident.
From the depths of despair
to a bright new future
Highlights of the Year
When people are homeless, they often lose not just their home but their sense
of belonging. They may even begin to feel useless and unwanted. So part of
The Salvation Army’s role is to enable them to become useful members of the
community again. Many of our Lifehouses (centres for homeless people) run social
enterprises that help their residents get back into work, learn new skills and regain
their self-confidence and sense of purpose.
Plus supported 4862 people looking to go back into
Recycles, which is attached to the Booth House Lifehouse in Swindon, is an
excellent example of a Salvation Army social enterprise. It’s a cycle workshop that
repairs bicycles for their owners or reconditions old bicycles and sells them on. All
the mechanics are Booth House residents.
Jenna’s new direction
Recycles can make a huge difference to residents who are trying to get their lives
back together after terrible experiences. One of them is Jenna, who came to us
following harrowing family problems. Although she had a university degree, her
problems had crushed her self-esteem.
‘I was at a very low point in my life when I moved to Booth House,’ Jenna told
us. ‘Since being here and working at Recycles, I’ve had the support I needed to
become a more confident person.’
Now Jenna has moved into her own flat and is rebuilding her career. She says:
‘The future is looking bright for me. I know there may be difficulties ahead – but
thanks to the wonderful support and encouragement The Salvation Army has given
me, I feel more than capable of dealing with anything I may be faced with.’
n 2014 saw the launch of The Salvation Army’s new Drug and Alcohol Strategy for Scotland. This includes plans
to expand our outreach work to support people with an alcohol addiction and help repair its effects on health and
family life. It is focused on three communities in central Scotland with particularly high levels of alcohol addiction
n Employment Plus Local (E + Locals) is a new initiative led by local Salvation Army Church and Community Centres
to help people in their community get back into employment. The initiative has resulted in fort-four E + Local
centres being rolled out across the UK. E + Locals provide unemployed people in the community with a link to local
businesses, training providers & employment agencies; as well as a friendly and relaxed place to meet, to share job
hunting tips & ideas, exchange skills, and share experiences.
n The Salvation Army’s five-a-side football tournament for homeless people has been cheered on by Peter Shilton,
the most capped England footballer. The annual event took place in Birmingham in October – and hundreds of men
and women living in Salvation Army Lifehouses and supported units took part. Peter told us: ‘The Lifehouses are
incredibly inspiring places and it’s great to see that The Salvation Army is using football to help develop people’s
confidence and life skills’.
n The past year has seen the introduction of the ‘art squad’ at Lefroy House, The Salvation Army’s centre for
homeless young people in Dublin. This imaginative project encourages art teachers to donate their time to help
young people express themselves creatively. The art is displayed in the centre – much to the delight of the young
people, who gain a great deal of self-esteem out of creating their own works of art.
Family tracing
Now ex-gambler Andy is
a winner at last
Reunited with the sister
she’d though she’d lost
Gambling addiction is not in the media spotlight as much as alcohol and drug
addiction – but it can do as much damage, as 37-year-old Andy can tell you.
A survey conducted by YouGov for The Salvation Army has revealed that 57
per cent of people have lost touch with a family member, including close
relatives like grandparents, brothers and sisters.
He first played on a fruit machine when he was 17. He won £200 and it was
the worst thing that ever happened to him. He remembers: ‘One big win led
me to spend thousands of pounds on gambling machines. I would put £10 in,
then it went up to £20 and then £50.’
Suicide attempt
In March last year, Andy’s relationship with his partner broke down over
her constantly needing to bail him out of his gambling debts. He ended up
homeless and tried to commit suicide.
Thankfully Andy didn’t die. Instead he ended up in hospital, before being
offered a place at a Salvation Army Lifehouse. It was only then that he began
to escape from his ruinous compulsion.
We helped Andy get treatment for his gambling. As part of that treatment,
he had to contact all the local betting shops and get himself banned from
the premises. But what helped even more was the support he received from
Salvation Army officers, staff and volunteers. He says: ‘They were always
here to talk to me, to cheer me up and take my mind off betting and help me
find a way forward’.
Now Andy has moved into a Salvation Army flat and he’s looking for a job and
then a place of his own. He is also back with his partner. And although he
will never win back all those thousands of pounds, he knows that beating his
gambling addiction is the biggest win of all.
The Salvation Army has been calling for changes to the way gambling
machines are regulated. We are arguing that local authorities need greater
powers to say no to betting shops. We are also urging changes to the law to
reduce the stakes and prizes of gaming machines.
Major Margaret Hardy of The Salvation Army Family Tracing Service, which
works worldwide to reunite divided families, says: ‘We know that positive
family relationships can play a big part in people’s wellbeing, yet more
than half of us no longer speak to a relative. Something as simple as a lost
address book can lead to years of heartache.’
One person who knows this is Anita, who lives in Northern Ireland and lost
contact with her sister Marion after she left home in her youth. Years passed
until their brother died and a heartbroken Marion felt the need to have her
sister back in her life.
Emotional reunion
‘I was really desperate to see her again,’ says Anita. ‘I knew that The
Salvation Army had a Family Tracing Service so I contacted them. It took six
months to find Marion, but within an hour of them contacting her and finding
out if she was happy to speak to me, I had her number.
‘Words can’t say how I felt to speak to Marion again. It was absolutely
wonderful. We arranged to meet again in Newcastle, where she was living,
and she came to visit me in Northern Ireland at Christmas.’
The Salvation Army’s good work in bringing the sisters together has meant a
lot to both of them. ‘It was very emotional when we got together,’ says Anita.
‘We know we won’t lose touch again.’
Since 1885 the Family Tracing Service has been bringing together family
members who have lost contact. It seeks to provide an efficient and caring
service. Last year, 1,891 enquires were completed. The increased availability
of information online and changes to legislation have enabled many
individuals to gain information about relatives for themselves. This allows The
Salvation Army to spend more time assisting on more challenging cases.
When people are searching for
a purpose in their lives…
For all of us in The Salvation Army, our Christian faith is our guiding star. It is what inspires us to be the people we
are. Yet our faith is nothing unless we share it with others, and help it makes sense and have a purpose. That is why
we are committed to taking the message of the Gospel out into the community, especially to those many people
who are looking for principles to live by and for a sense of purpose in their lives.
In 2013-14:
n 97,000
people took part in a variety of worship, Bible study
and prayer groups.
n We
held 14 residential summer youth events involving more than 600
young people.
n Over
13,000 children a week in the UK attended our children’s and
youth clubs.
Setbacks can either knock you down
or make you stronger. Mine made
me more determined than ever.
Andy’s 8,000 mile trek for
people in need
Many people of Andy Peddle’s age – 71 – would be thinking of taking life easy.
But this remarkable man was inspired by the work of The Salvation Army to do
quite the opposite. In 2012 he set out on an 8,000 mile trek across the UK and
Ireland to raise £100,000 for The Salvation Army’s work with homeless people
and victims of human trafficking.
Highlights of the Year
Travelling the length and breadth of the UK and Ireland, Andy called in on every
Salvation Army centres, shops and churches as he went. At each Salvation Army
centre, he gave a talk about the issues of human trafficking and homelessness
to build public awareness of these huge social problems as well as raising
much-needed funds.
An 8,000 mile walk might seem a huge challenge even for a much younger
person, but Andy has remained upbeat and determined throughout. A support van
has followed him on his walk so he can have a break and sleep whenever needed.
Happy homecoming
His trek has not been without adversity. While he was resting in Sunderland,
thieves broken into the vehicle. Andy said: ‘We lost a couple of cameras with our
first five months’ pictures. Setbacks can either knock you down or make you
stronger. Mine made me more determined than ever to finish what I’d started’.
Andy finished his epic walk last November at our UK headquarters in London,
where he was greeted by enthusiastic friends, supporters and wellwishers. But
modest Andy reserved his applause for the cause he had come so far to support.
‘I think that what the Salvation Army does is fantastic and so important,’ he said
‘I’m so proud to have helped support their life-changing work’.
n A 90 minute observational documentary about The Salvation Army was broadcast on BBC 4 last January. God’s Cadets
- Joining The Salvation Army took us inside William Booth Training College to meet individuals and families who have given
up their jobs to dedicate their lives to ministry in The Salvation Army. Lieut-Colonel Marion Drew, who worked closely with
the production team in her role as Secretary for Communications, commented: ‘I hope that by inviting viewers to see the
dedication of our officers and cadets and the work we do, it will enable us to engage with new audiences.’
n Last year has seen The Salvation Army expand its work for NEET (not in education, employment or training) young
people. Our NEET programmes include Change – a social enterprise initiative which helps young people grow in
confidence by developing business and leadership skills. Big Day Out was a youth rally held at Thorpe Park for 1,500
young people which focused on ALOVE’s four key elements of discipleship, mission, worship and social action. It
provided the opportunity for celebrating together and praising God together.
n The past year has seen more children and young people become involved with The Salvation Army through
our Activate programme. This is a course that helps young people understand the incredible world God has
made and experience the Holy Spirit working in their own lives. A range of materials has been produced,
including workbooks and resource packs, to help worship leaders make Activate part of their ministry.
n Our life-changing work has continued to attract warm praise from leading politicians. Over the past year we
have welcomed 19 MPs to our centres (three of whom were Government ministers) together with one peer and
one member of the Northern Ireland Assembly. Visitors included Liberal Democrat MP Norman Lamb (Minister
for Care and Support) and Conservative MP Nick Herbert, both of whom visited Salvation Army care homes to
see the excellent quality of life we provide. Labour MP Rachel Reeves (Shadow Minister for Work and Pensions)
visited one of our Employment Plus centres to see how we are helping unemployed people back into work.
Debt advice
Expressing our faith
through everyday kindness
Thanks to our volunteers,
there’s life after debt
In spring 2014 young people from all over the UK took part in I’ll Fight Day,
organized by ALOVE, the youth wing of The Salvation Army. The title echoes
Salvation Army Founder William Booth’s promise to ‘fight to the very end’ – and
the event was an opportunity for youth groups to share the gospel through
practical acts of kindness in their local community.
Debt can wreck people’s lives, trapping them under a huge burden of worry. But
more Salvation Army churches are now offering debt advice as a way of setting
people free to lead a happy and useful life.
Whatever the groups did was totally up to them. They made their own
decisions about what they could do and what they thought was needed.
A group of young people from Addlestone were among hundreds of young
people and dozens of groups who got busy on I’ll Fight Day. Among their tasks
were taking a partially sighted gentleman on a shopping trip; and packing and
delivering food parcels to a couple who had fallen on hard times.
Words of inspiration
In another response to the I’ll Fight Challenge, a Chatham group picked up
sponges, spray bottles and squeegees to clean over 50 car windscreens and
windows in less than two hours. The group left a card on each windscreen
explaining why they had chosen to serve God by serving others that day.
Meanwhile Blackpool Corps youth started the day helping at a fundraising
coffee morning at the local Salvation Army citadel before going out to do a litter
pick. After that, they went into the town centre to hand out packets of sweets,
each with a gift tag featuring words of scripture and inspiration. As one of the
young people commented, ‘It was great meeting people and sharing God’s gift
of love.’
Dunstable was one of the first Salvation Army churches in the UK to offer debt
advice. Some people who come to us are referred from the local Women’s
Refuge. Others hear about us from friends or see our notice in the doctor’s
surgery. Often we encourage people to seek debt advice if they come to our
soup kitchen or if they come to us asking for a food parcel.
The first thing we do is assess their debts. Then our trained volunteer debt
advisers will contact their creditors to try to negotiate a way out.
Lifting a burden
Chris is one of the people whose life has been turned around by our debt
advice. His debts were so big that he was in despair.
When he came to us, we were sympathetic and didn’t judge him – but we were
firm in telling him that he needed to face up to his problem. Chris remembers
how our debt advisors took the time to talk it all through with him. It took a lot
of effort to renegotiate his debts to a manageable level, but we succeeded –
lifting a huge burden from Chris’s life.
As Jim Burns the lead advisor says: ‘We can’t pay their debts, but we provide
a solution by getting to the root of the problem. Providing people with a handup, rather than a hand-out – I guess that’s really what The Salvation Army is all
The Salvation Army currently has five Debt Advice Centres operating across the
UK as part of its financial inclusion services, and our hope is that, as we seek to
grow and extend this important work, we will see more and more people’s lives
We provide a solution
by getting to the root
of the problem.
When people are crying out for justice…
The Salvation Army is a worldwide church, active in 126
countries. Our commitment to justice and to people in
need knows no boundaries of nationality, race or creed
– and some of our most innovative and effective work is
done in the poorest countries of the world.
n We
raised £579,862.96 to help our development projects overseas.
n We
supported development projects in 23 international territories.
Fighting hunger
For Chikai’s farmers,
happiness is a strawberry
A watershed moment for
the people of Narong’ore
We are providing small loans to families so they can purchase the plants and
material they need to grow more and better crops. When they pay the loan
back, the funds will then be used to help other families have similar loans.
One of the farmers who has benefitted is Mr Yu. Despite there being no history
of strawberry planting in the area, a few years ago Mr Yu decided to try his
hand at cultivating the fruit. His strawberries have proved very popular on the
markets and the demand has now outstretched the supply.
Now we are helping other farmers to take up strawberry-growing so that the
benefits can be shared by the whole community. By growing strawberries and
other crops, the people of Chikai – with The Salvation Army’s help – have the
opportunity to increase their income by up to six times, lifting themselves out of
poverty for good.
Highlights of the Year
In 2013-14:
Raising living standards
Chikai village in the Great Nujiang valley, is in one of the poorest areas of rural
China. The people survive on a meagre diet of maize, potatoes and rice and
most of them live on less than £1 a day. But now The Salvation Army is helping
them to raise their standard of living.
Narong’ore Village is in Turkana County in dry, arid Northern Kenya. The
community is chronically short of water because of low rainfall – and the
situation is getting worse because of climate change. Until recently, women
and children have had to dig holes 3-5 feet below the surface of dry river beds
to find water – and even then the water is too dirty to drink.
However, thanks to the help of The Salvation Army the situation is now
changing for the better. A bore hole has now been successfully drilled and fitted
with a pump which now provides a reliable source of clean and safe water
for drinking and cooking. The local people took part in the project by carrying
stones, sand and other building materials to the construction site, some of it on
their heads. And they are delighted by the results.
Akalaptan Lopeyok, a woman from the village, told us: ‘I no longer need to
spend half the morning going to collect dirty water from the riverbeds. I now
spend the time doing other useful home chores such as weaving mats for sale
which brings some income for the family. I thank God for this miracle!’
Mr. Esokon, the pastor at a local church, added: ‘Thanks to The Salvation Army,
girls who used to fetch water 4 kilometres away in the riverbeds now go to
school and learn.’
n During the harsh winter weather of 2013-14, The Salvation Army joined with the Lutheran World
Federation to distribute essential supplies to Syrian refugees in Jordan and also to Jordanian families
whose lives had been disrupted by the influx of refugees. Supplies included gas heaters and gas
bottles, and hygiene kits containing shampoo, soap, detergent, toothbrushes and toothpaste. Each
of the families in the target area also received a carpet and five blankets, and those with children
received clothing.
n When Typhoon Haiyan hit the Philippines in November 2013, The Salvation Army was there to play
its part in the relief effort. Around the world, including here in the UK and Ireland, we raised funds for
the relief effort. At the same time, our network of volunteers ‘on the ground’ in the Philippines meant
we were well able to help distribute essentials such as food and clean water. One of the key figures
in the relief effort was Damaris Frick from International Emergency Services in London, a hugely
experienced relief worker who has also helped to organise Salvation Army emergency responses in
Africa, South America and across Asia.
Financial Summary
The Salvation Army operates in the United Kingdom through two charities, The Salvation Army Trust
(Central Funds) and The Salvation Army Social Work Trust (Social Work Funds), which had combined
income, excluding inter fund transfers, of £287m for the year ended 31 March 2014 (2013: £274m).
Operational income from social work activities represents 28.6% of total income and comprises income
from care homes for older people, lifehouses, family and children centres, substance misuse centres,
outreach work, defence services centres and the turnover of The Salvation Army Housing Association
(SAHA), a wholly controlled subsidiary of Social Work Funds. This income decreased from £85.4m to
£82.2m primarily as a result of a net reduction in the number of centres and cuts in supporting people
funding. Voluntary income from the public, trusts and our members is a vitally important source of
funds for our work, representing 42% of total income. Legacies increased by 24.6% to £48.9m due
to an increase in the number of high value legacies received. Despite the difficult economic climate,
donations from the public increased by 7.4% to £44.1m. Donations from members increased from
£19.4m to £20.8m. Trading income increased from £65.3m to £67.2m. This includes corps charity
shops and the operations of Salvation Army Trading Company Limited and Salvation Army General
Insurance Corporation Limited, both wholly owned subsidiaries of Central Funds. There was a small
decrease in investment income from £7.5m to £7.2m. There was a small increase in gains on disposal
of properties and other income to £12.3m: these sources of income fluctuate year on year.
part of unrestricted funds freely available for general purposes, has increased to £55.1m of
which £28.7m is held by Social Work Funds and £26.4m by Central Funds. Both charities need
general reserves to ensure that their work can continue in the event of a decrease in income or
unexpected expenditure. The directors of the Trustee Company consider that Social Work Funds
and Central Funds require general reserves of £31m and £20m respectively.
Statement by the Trustee
The financial information shown on this page is a summary of information relating to the
Statement of Financial Activities and Reserves of The Salvation Army Trust and The Salvation Army
Social Work Trust. The full financial statements of both Trusts, which were prepared in accordance
with the Statement of Recommended Practice “Accounting and Reporting by Charities” issued in
March 2005, were approved on 12 December 2014. Both received an unqualified audit opinion.
This financial summary may not contain sufficient information to allow for a full understanding
of the financial affairs of The Salvation Army. Copies of the Trustee’s Annual Report and the
full financial statements for each charity, which are submitted to the Charity Commission, can
be obtained from the Marketing and Fundraising Department, The Salvation Army, Territorial
Headquarters, 101 Newington Causeway, London SE1 6BN.
Statement by the Auditors
Total expenditure decreased from £270.2m to £261.4m and is analysed below. The main factor is a
reduction in the contribution to pension funds. Capital contributions of £4 million were made in 2014
to reduce deficits, compared to £10.1m in 2013.
We have examined the above financial information and, in our opinion, it is consistent with the full
annual accounts of The Salvation Army Trust and The Salvation Army Social Work Trust.
Charitable activities:
Social & defence services
Church & evangelism
Corps community programmes
International programmes
Training programmes
Youth programmes
Total charitable activities
Costs of trading
Costs of generating voluntary income
Total expenditure
Knox Cropper
18 December 2014
Summary of income 2013-2014
Disposal of assets
& other income
Investment income
Trading income
The surplus of income over expenditure for the year was £26m. This together with gains on the
revaluation and disposal of investments of £3.2m resulted in total reserves increasing to £823m.
Summary of income 2013-2014
Members’ donations
Donations & grants
Social & defence
services operations
These can be analysed as follows:
Endowment funds
Summary of income 2013-2014
Restricted Funds:
Property Fund
Other restricted funds
Unrestricted Funds:300
Designated funds
250gains on investments
Unrealised investment
Funds retained in trading subsidiaries as working capital
General Reserve 200
Summary of expenditure 2013-2014
Summary of expenditure 2013-2014
Only the income arising
100 from the endowment funds is available for expenditure. The property
fund represents expenditure on properties used by The Salvation Army such as corps halls and
community centres, 50
care homes, lifehouses and accommodation for officers. Other restricted
funds include donations and legacies given for a specified purpose, funds held by corps
0 and funds retained by SAHA. Designated funds are reserves which have
(churches) for local use
been set aside by the directors of The Salvation Army Trustee Company for specific purposes
primarily major maintenance work on the property portfolio. The general reserve, which is that
Costs of trading
Cost of generating
voluntary income
Youth & Young People
Training programmes
International programmes
Corps community programmes
Church & evangelism
Social & defence
services operations
The Salvation Army is a Christian Church and a Registered Charity
The Salvation Army
UK Territory with the Republic of Ireland
101 Newington Causeway
Telephone: 020 7367 4500
Registered Charity No. 214779, and in Scotland SC009359
Social Trust: Registered charity No. 215174, and in Scotland SC037691
Republic of Ireland: Registered Charity No. CHY6399