When people are hurting, we’re here The salvation army uk and republic of ireland territory Annual Review 2014 Putting faith into action… This is today’s Salvation Army Every day in communities across the UK and Ireland We are a worldwide evangelical Christian church. Our message is based on the Bible; our motivation is the love of God as revealed in Jesus Christ, which can transform people’s In 2013-14: n We ran 700 church and community centres providing a range of services and programmes for vulnerable people. n 446,000 people took part in our various programmes for adults and their families lives and change them for the better. n 118,000 We engage in a programme of n 1,280 practical concern for the needs n 61,000 of humanity, actively serving the community and fighting for social justice. Our Christian mission is based on a simple, passionate belief that our faith demands expression in action as well as words. The services we provide are very diverse, reflecting not just our national priorities but the varied needs of the individual communities we adults and children took part in more than 400 parent and toddler groups children a week attended our playgroups people attended 300 Salvation Army luncheon clubs n 48 Salvation Army chaplains worked in settings as diverse as hospitals, schools, airports, ports, waterways and with the fire and police services n 7,000 people a week attended our drop-in centres …WE’RE HERE ‘ I will show you my faith by my deeds. CONTENTS serve. 2 ’ – James, 2:18 Page three A message from our UK Leader Page four When people are desolate and desperate…WE’RE HERE Page six When people need a fresh start in life…WE’RE HERE Page eight Page ten Page eleven When people are searching for a purpose in their lives…WE’RE HERE When people are crying out for justice…WE’RE HERE How we make good use of your money ‘When people are facing the biggest crises of their lives, they need practical and effective help. This is where The Salvation Army, with its expertise and passionate sense of purpose, comes into its own.’ A MESSAGE FROM OUR UK LEADER The life of The Salvation Army is all about commitment. Commitment to our Christian faith, certainly, but commitment also to serving our fellow human beings, especially those who are suffering and in need. That is why this Annual Review focuses on what The Salvation Army is doing to put our faith into action. It’s about the limitless love and compassion we give to people who are vulnerable and alone. It’s about the relentless battle we wage against some of the biggest evils of our time, including drugs and human trafficking. It’s about answering the call of people who are crying out for social justice, not just in this country but around the world. And, first and last, it’s about inspiring people with the life-changing message of the Gospel. In all places and in all situations, our purpose is to be here for others for people in need. When people are facing the biggest crises of their lives, they need not just love and friendship, but practical and effective help. This is where The Salvation Army, with its expertise and passionate sense of purpose, comes into its own. Very often, our role is to help people no one else will help, and frequently we succeed where no one else can. I am proud of what The Salvation in the UK and the Republic of Ireland has achieved in the past, eventful year. And whether you are part of The Salvation Army, or in a partner organisation, a supporter, or simply interested in what we do, let me promise you one thing. When people call on us to heal their suffering and help them make something better of their lives, we’ll be here. Commissioner Clive Adams Leader of The Salvation Army in the UK and the Republic of Ireland. To follow our Territorial Leader online, please visit his blog at http://insight.salvationarmy.org.uk/category/blog Danny has been homeless, on and off, for 30 years. The root cause is the abuse he suffered as a child. It affected him so badly that, all his life, he has gone through phases of not wanting any contact with other people. Danny was sleeping rough on the streets of Cardiff when he discovered The Salvation Army’s Bus Project – a drop-in centre in a bus, which serves tea, coffee and sandwiches to homeless people every night in the city centre. At the time, he remembers, ‘I was feeling pretty low. I even thought of ending it all.’ But going to the Bus Project every night, and talking to the team who run it, helped him see that his life could be different. ‘The Bus Project kept me alive,’ says Danny. One of our Bus Project workers finally persuaded him to come off the streets. He is now living at one of our Lifehouses (centres for homeless people) and, as he says: ‘The support I’ve had has been amazing.’ ‘The Salvation Army kept me alive and gave me back my The friendship Danny has received from The Salvation Army has helped him trust other people. He’s joining in the activities at the Lifehouse and plays football regularly. He has also started a training course to help him get a job. He knows he still has a long way to go – but now he has a future and friends to help him make the most of it. The Bus Project is a modern way of fulfilling the Salvation Army tradition of going out into the streets to meet people in need. And for Danny, like so many others, it is the first step towards a new and better life. future’ 3 When people are desolate and desperate… Right at the heart of The Salvation Army’s mission is our calling to be a ‘friend to the friendless’. When people are helpless in the face of disaster, when they are cruelly ill-treated and exploited, and when they are lonely and isolated from their own communities, The Salvation Army is the friend they can call on to defend them, help them, comfort them and give them back their sense of belonging. Older person KEY FACTS In 2013-14: n We provided residential accommodation for 499 older people in 15 care homes in the UK. n We supported 872 men and women who were victims of human trafficking here in the UK. n We attended 182 incidents such as fires and floods to provide support to the emergency services and the public. One of our regular visitors is John. He had spent most of his retirement caring for his sick wife until she sadly died. Suddenly, he was lost and struggling to find a reason to go on living. Quality time Now John comes to the centre twice a week and it has given him a new lease of life. He enjoys the activities, particularly the karaoke! ‘It’s wonderful to see my dad happy again!’ In The Salvation Army we believe that people’s later years should not be a time for sitting in a chair and giving up on life. On the contrary, we work hard to ensure that older people enjoy a rich and active life. Highlights of the Year One example is the work we do at our Peterborough Citadel, which is open five days a week and runs a variety of activities for older people, including luncheon clubs, coffee mornings, craft evenings, exercise classes, indoor bowls and a memory café. The centre has a minibus which picks service users up at the start of the day and drops them off at the end. 4 John loves meeting new people and having someone to chat to. He says: ‘It’s brilliant here. If it wasn’t for The Salvation Army, I wouldn’t get out of the house or have any routine to my life.’ His daughter Laura is equally delighted at what the centre has done for her dad. ‘It really hit him hard when my mother died and it’s wonderful to see him so happy again,’ she says. ‘It’s also a comfort to know that when I’m not able to look after my dad, the centre staff will be doing such a good job of looking after him.’ The Salvation Army runs day care programmes and luncheon clubs across the country, often with transport provided. We also organise visits to people in their own homes to help them remain in the community. n Last Christmas, Stepney Salvation Army received the best present they could have had, when they were awarded the London Citizens Community of the Year Award. Captains Kerry and Nick Coke received the award on behalf of their local church community. Citizens UK, who gave the award, praised The Salvation Army in Stepney for building relationships with local organisations such as Queen Mary University and Darul Ummah mosque. It commented: ‘Their vision is to see social change in Stepney.’ n The Salvation Army’s Emergency Response Unit from South East London acted promptly last September to support rescue crews and victims of a 130-vehicle pile-up at Sheppey Crossing in Kent. Our team arrived at the scene at 10am to offer pastoral care and refreshments to emergency services and victims following the crash which happened at around 7am. With temperatures soaring, a shelter was erected and cold drinks were served to crash victims and rescuers by Salvation Army volunteers. n The Salvation Army in Crook, County Durham, has set up a youth café for 12-18 year olds, mainly from very disadvantaged backgrounds. The young people include many who have been excluded from school because of behavioural or other problems. It’s a place where the young people can feel safe and talk about real-life issues that affect their lives, such as drugs and health issues. ‘We’re surprised at how quickly it took off,’ says Lt-Col Mark Anderson, Corps Officer at the centre ‘It can be really challenging at times but it’s good to make a difference.’ n The Salvation Army in Chesterton, Staffordshire, has raised £35,000 in donations from Tesco and the Aspire Group to refurbish a disused area of land and enable local people to grow their own fruit, vegetables and herbs. There will also be a community garden growing produce to be used by The Salvation Army. Centre manager Teresa Dunn says: ‘The community of Chesterton is coming together to help to grow vegetables and fruit which will be used to help feed vulnerable people in need who visit us here every day’. …WE’RE HERE Human trafficking Emergency services Fighting slavery and terror in the heart of our communities Our volunteers wade in to help flood-stricken families The Salvation Army is in the forefront of combating human trafficking, in the UK and worldwide. Whenever there is an emergency, large or small, here in the UK, The Salvation Army stands ready to help people who are facing terrible difficulties. In a disaster such as fire, flood or a major road traffic accident, our trained Emergency Response Teams go into action to provide practical and emotional support to emergency services personnel and to members of the public whose lives have been turned upside down. Since the UK Government gave us the responsibility for managing support for adult victims of human trafficking in England and Wales in 2011 we and our partners have supported over 800 trafficked men and women. We provide safe houses where they can recover from their unspeakable ordeal. We also give them access to legal advice, health care, counselling and educational opportunities. 18-year-old Svetlana, from Eastern Europe, is one of the trafficking victims we have helped. Svetlana was at a party near her home when a man approached her and forced her to go with him. Before she knew it, she was being bundled into a minibus and being driven across Europe. Svetlana was terrified. ‘I didn’t know where they would take me or what they would do to me,’ she told us later. Svetlana ended up in the UK, where her traffickers kept her captive and forced her to work as a prostitute. The end of a nightmare Finally Svetlana escaped and was able to contact the police – and after making a statement, she was placed in the care of The Salvation Army. Not only did we give Svetlana a safe place to stay, but we helped her get over her terrible experiences and start rebuilding her life. With our help, Svetlana found work as a volunteer before enrolling at college. Now she’s mapping out a whole new life. ‘I came to The Salvation Army as a young, frightened girl,’ she says. ‘I am leaving as an independent and educated young woman.’ The Salvation Army holds the contract with the Home Office to provide support for all adult victims of human trafficking in England and Wales who need and want it. Services provided include risk and needs assessments, transport and accommodation, access to emergency medical treatment and psychological assistance, translation and interpretation services, tailored support plans and referral to legal advice. We work with 12 organisations which provide 27 safe houses, including an 8-bedded safe house run by The Salvation Army. ‘ So when southern England was affected by devastating floods in February 2014, Salvation Army volunteers were out in force. In Somerset, one of the worst affected areas, we offered round-the-clock support for people who were suffering as a result of the very severe weather. We helped to staff a rest centre in Bridgwater where people who had been left temporarily homeless by the floods could come for safety. We also helped to distribute food and clothes. Food for stranded people In Berkshire, we served food and drink to members of the emergency services as they helped people protect their homes against rising waters. And in Surrey we dropped off supplies of food to people stranded by the floods. Meanwhile in Kent we responded to a request from the County Council to provide a transport service for isolated pensioners in the village of Kingston, as bus services were disrupted by the floods. Our emergency response coordinator Major Muriel McClenahan at the time praised the Salvation Army volunteers who rallied to help their local communities, even though in many cases their own homes were at risk of flooding. She also promised: ‘We’ll continue to provide support to emergency services and those affected for as long as we’re needed.’ The Salvation Army manages 18 emergency vehicles, which were called out to 182 incidents over the year, including the Sheppey Crossing crash, Glasgow Helicopter crash and the extensive flooding across the country. I didn’t know where they would take me or what they would do to me. ’ 5 When people need a fresh start in life… Our Christian faith shows us that every human being is unique and precious. Each one of us deserves the opportunity to lead a good life and fulfil our potential, no matter what misfortunes we may have suffered or what mistakes we may have made. That’s why so many of our services, such as support for homeless people and people with addiction problems, are focused on giving people a second chance. KEY FACTS Homelessness In 2013-14: n We offered 2,848 beds every night in our 58 centres across the UK for people who are homeless. n Our Family Tracing Unit completed 1,891 enquiries from people who had lost family members. n Employment employment. ‘ Since working at Recycles, I’ve had the support I needed to become more confident. ’ From the depths of despair to a bright new future Highlights of the Year When people are homeless, they often lose not just their home but their sense of belonging. They may even begin to feel useless and unwanted. So part of The Salvation Army’s role is to enable them to become useful members of the community again. Many of our Lifehouses (centres for homeless people) run social enterprises that help their residents get back into work, learn new skills and regain their self-confidence and sense of purpose. 6 Plus supported 4862 people looking to go back into Recycles, which is attached to the Booth House Lifehouse in Swindon, is an excellent example of a Salvation Army social enterprise. It’s a cycle workshop that repairs bicycles for their owners or reconditions old bicycles and sells them on. All the mechanics are Booth House residents. Jenna’s new direction Recycles can make a huge difference to residents who are trying to get their lives back together after terrible experiences. One of them is Jenna, who came to us following harrowing family problems. Although she had a university degree, her problems had crushed her self-esteem. ‘I was at a very low point in my life when I moved to Booth House,’ Jenna told us. ‘Since being here and working at Recycles, I’ve had the support I needed to become a more confident person.’ Now Jenna has moved into her own flat and is rebuilding her career. She says: ‘The future is looking bright for me. I know there may be difficulties ahead – but thanks to the wonderful support and encouragement The Salvation Army has given me, I feel more than capable of dealing with anything I may be faced with.’ n 2014 saw the launch of The Salvation Army’s new Drug and Alcohol Strategy for Scotland. This includes plans to expand our outreach work to support people with an alcohol addiction and help repair its effects on health and family life. It is focused on three communities in central Scotland with particularly high levels of alcohol addiction n Employment Plus Local (E + Locals) is a new initiative led by local Salvation Army Church and Community Centres to help people in their community get back into employment. The initiative has resulted in fort-four E + Local centres being rolled out across the UK. E + Locals provide unemployed people in the community with a link to local businesses, training providers & employment agencies; as well as a friendly and relaxed place to meet, to share job hunting tips & ideas, exchange skills, and share experiences. n The Salvation Army’s five-a-side football tournament for homeless people has been cheered on by Peter Shilton, the most capped England footballer. The annual event took place in Birmingham in October – and hundreds of men and women living in Salvation Army Lifehouses and supported units took part. Peter told us: ‘The Lifehouses are incredibly inspiring places and it’s great to see that The Salvation Army is using football to help develop people’s confidence and life skills’. n The past year has seen the introduction of the ‘art squad’ at Lefroy House, The Salvation Army’s centre for homeless young people in Dublin. This imaginative project encourages art teachers to donate their time to help young people express themselves creatively. The art is displayed in the centre – much to the delight of the young people, who gain a great deal of self-esteem out of creating their own works of art. …WE’RE HERE Addiction Family tracing Now ex-gambler Andy is a winner at last Reunited with the sister she’d though she’d lost Gambling addiction is not in the media spotlight as much as alcohol and drug addiction – but it can do as much damage, as 37-year-old Andy can tell you. A survey conducted by YouGov for The Salvation Army has revealed that 57 per cent of people have lost touch with a family member, including close relatives like grandparents, brothers and sisters. He first played on a fruit machine when he was 17. He won £200 and it was the worst thing that ever happened to him. He remembers: ‘One big win led me to spend thousands of pounds on gambling machines. I would put £10 in, then it went up to £20 and then £50.’ Suicide attempt In March last year, Andy’s relationship with his partner broke down over her constantly needing to bail him out of his gambling debts. He ended up homeless and tried to commit suicide. Thankfully Andy didn’t die. Instead he ended up in hospital, before being offered a place at a Salvation Army Lifehouse. It was only then that he began to escape from his ruinous compulsion. We helped Andy get treatment for his gambling. As part of that treatment, he had to contact all the local betting shops and get himself banned from the premises. But what helped even more was the support he received from Salvation Army officers, staff and volunteers. He says: ‘They were always here to talk to me, to cheer me up and take my mind off betting and help me find a way forward’. Now Andy has moved into a Salvation Army flat and he’s looking for a job and then a place of his own. He is also back with his partner. And although he will never win back all those thousands of pounds, he knows that beating his gambling addiction is the biggest win of all. The Salvation Army has been calling for changes to the way gambling machines are regulated. We are arguing that local authorities need greater powers to say no to betting shops. We are also urging changes to the law to reduce the stakes and prizes of gaming machines. Major Margaret Hardy of The Salvation Army Family Tracing Service, which works worldwide to reunite divided families, says: ‘We know that positive family relationships can play a big part in people’s wellbeing, yet more than half of us no longer speak to a relative. Something as simple as a lost address book can lead to years of heartache.’ One person who knows this is Anita, who lives in Northern Ireland and lost contact with her sister Marion after she left home in her youth. Years passed until their brother died and a heartbroken Marion felt the need to have her sister back in her life. Emotional reunion ‘I was really desperate to see her again,’ says Anita. ‘I knew that The Salvation Army had a Family Tracing Service so I contacted them. It took six months to find Marion, but within an hour of them contacting her and finding out if she was happy to speak to me, I had her number. ‘Words can’t say how I felt to speak to Marion again. It was absolutely wonderful. We arranged to meet again in Newcastle, where she was living, and she came to visit me in Northern Ireland at Christmas.’ The Salvation Army’s good work in bringing the sisters together has meant a lot to both of them. ‘It was very emotional when we got together,’ says Anita. ‘We know we won’t lose touch again.’ Since 1885 the Family Tracing Service has been bringing together family members who have lost contact. It seeks to provide an efficient and caring service. Last year, 1,891 enquires were completed. The increased availability of information online and changes to legislation have enabled many individuals to gain information about relatives for themselves. This allows The Salvation Army to spend more time assisting on more challenging cases. 7 When people are searching for a purpose in their lives… For all of us in The Salvation Army, our Christian faith is our guiding star. It is what inspires us to be the people we are. Yet our faith is nothing unless we share it with others, and help it makes sense and have a purpose. That is why we are committed to taking the message of the Gospel out into the community, especially to those many people who are looking for principles to live by and for a sense of purpose in their lives. KEY FACTS Fundraising In 2013-14: n 97,000 people took part in a variety of worship, Bible study and prayer groups. n We held 14 residential summer youth events involving more than 600 young people. n Over 13,000 children a week in the UK attended our children’s and youth clubs. ‘ Setbacks can either knock you down or make you stronger. Mine made me more determined than ever. Andy’s 8,000 mile trek for people in need Many people of Andy Peddle’s age – 71 – would be thinking of taking life easy. But this remarkable man was inspired by the work of The Salvation Army to do quite the opposite. In 2012 he set out on an 8,000 mile trek across the UK and Ireland to raise £100,000 for The Salvation Army’s work with homeless people and victims of human trafficking. Highlights of the Year Travelling the length and breadth of the UK and Ireland, Andy called in on every 8 ’ Salvation Army centres, shops and churches as he went. At each Salvation Army centre, he gave a talk about the issues of human trafficking and homelessness to build public awareness of these huge social problems as well as raising much-needed funds. An 8,000 mile walk might seem a huge challenge even for a much younger person, but Andy has remained upbeat and determined throughout. A support van has followed him on his walk so he can have a break and sleep whenever needed. Happy homecoming His trek has not been without adversity. While he was resting in Sunderland, thieves broken into the vehicle. Andy said: ‘We lost a couple of cameras with our first five months’ pictures. Setbacks can either knock you down or make you stronger. Mine made me more determined than ever to finish what I’d started’. Andy finished his epic walk last November at our UK headquarters in London, where he was greeted by enthusiastic friends, supporters and wellwishers. But modest Andy reserved his applause for the cause he had come so far to support. ‘I think that what the Salvation Army does is fantastic and so important,’ he said ‘I’m so proud to have helped support their life-changing work’. n A 90 minute observational documentary about The Salvation Army was broadcast on BBC 4 last January. God’s Cadets - Joining The Salvation Army took us inside William Booth Training College to meet individuals and families who have given up their jobs to dedicate their lives to ministry in The Salvation Army. Lieut-Colonel Marion Drew, who worked closely with the production team in her role as Secretary for Communications, commented: ‘I hope that by inviting viewers to see the dedication of our officers and cadets and the work we do, it will enable us to engage with new audiences.’ n Last year has seen The Salvation Army expand its work for NEET (not in education, employment or training) young people. Our NEET programmes include Change – a social enterprise initiative which helps young people grow in confidence by developing business and leadership skills. Big Day Out was a youth rally held at Thorpe Park for 1,500 young people which focused on ALOVE’s four key elements of discipleship, mission, worship and social action. It provided the opportunity for celebrating together and praising God together. n The past year has seen more children and young people become involved with The Salvation Army through our Activate programme. This is a course that helps young people understand the incredible world God has made and experience the Holy Spirit working in their own lives. A range of materials has been produced, including workbooks and resource packs, to help worship leaders make Activate part of their ministry. n Our life-changing work has continued to attract warm praise from leading politicians. Over the past year we have welcomed 19 MPs to our centres (three of whom were Government ministers) together with one peer and one member of the Northern Ireland Assembly. Visitors included Liberal Democrat MP Norman Lamb (Minister for Care and Support) and Conservative MP Nick Herbert, both of whom visited Salvation Army care homes to see the excellent quality of life we provide. Labour MP Rachel Reeves (Shadow Minister for Work and Pensions) visited one of our Employment Plus centres to see how we are helping unemployed people back into work. …WE’RE HERE ALOVE Debt advice Expressing our faith through everyday kindness Thanks to our volunteers, there’s life after debt In spring 2014 young people from all over the UK took part in I’ll Fight Day, organized by ALOVE, the youth wing of The Salvation Army. The title echoes Salvation Army Founder William Booth’s promise to ‘fight to the very end’ – and the event was an opportunity for youth groups to share the gospel through practical acts of kindness in their local community. Debt can wreck people’s lives, trapping them under a huge burden of worry. But more Salvation Army churches are now offering debt advice as a way of setting people free to lead a happy and useful life. Whatever the groups did was totally up to them. They made their own decisions about what they could do and what they thought was needed. A group of young people from Addlestone were among hundreds of young people and dozens of groups who got busy on I’ll Fight Day. Among their tasks were taking a partially sighted gentleman on a shopping trip; and packing and delivering food parcels to a couple who had fallen on hard times. Words of inspiration In another response to the I’ll Fight Challenge, a Chatham group picked up sponges, spray bottles and squeegees to clean over 50 car windscreens and windows in less than two hours. The group left a card on each windscreen explaining why they had chosen to serve God by serving others that day. Meanwhile Blackpool Corps youth started the day helping at a fundraising coffee morning at the local Salvation Army citadel before going out to do a litter pick. After that, they went into the town centre to hand out packets of sweets, each with a gift tag featuring words of scripture and inspiration. As one of the young people commented, ‘It was great meeting people and sharing God’s gift of love.’ Dunstable was one of the first Salvation Army churches in the UK to offer debt advice. Some people who come to us are referred from the local Women’s Refuge. Others hear about us from friends or see our notice in the doctor’s surgery. Often we encourage people to seek debt advice if they come to our soup kitchen or if they come to us asking for a food parcel. The first thing we do is assess their debts. Then our trained volunteer debt advisers will contact their creditors to try to negotiate a way out. Lifting a burden Chris is one of the people whose life has been turned around by our debt advice. His debts were so big that he was in despair. When he came to us, we were sympathetic and didn’t judge him – but we were firm in telling him that he needed to face up to his problem. Chris remembers how our debt advisors took the time to talk it all through with him. It took a lot of effort to renegotiate his debts to a manageable level, but we succeeded – lifting a huge burden from Chris’s life. As Jim Burns the lead advisor says: ‘We can’t pay their debts, but we provide a solution by getting to the root of the problem. Providing people with a handup, rather than a hand-out – I guess that’s really what The Salvation Army is all about.’ The Salvation Army currently has five Debt Advice Centres operating across the UK as part of its financial inclusion services, and our hope is that, as we seek to grow and extend this important work, we will see more and more people’s lives transformed. ‘ We provide a solution by getting to the root of the problem. ’ 9 When people are crying out for justice… …WE’RE HERE The Salvation Army is a worldwide church, active in 126 countries. Our commitment to justice and to people in need knows no boundaries of nationality, race or creed – and some of our most innovative and effective work is done in the poorest countries of the world. n We raised £579,862.96 to help our development projects overseas. n We supported development projects in 23 international territories. Fighting hunger For Chikai’s farmers, happiness is a strawberry crop A watershed moment for the people of Narong’ore We are providing small loans to families so they can purchase the plants and material they need to grow more and better crops. When they pay the loan back, the funds will then be used to help other families have similar loans. One of the farmers who has benefitted is Mr Yu. Despite there being no history of strawberry planting in the area, a few years ago Mr Yu decided to try his hand at cultivating the fruit. His strawberries have proved very popular on the markets and the demand has now outstretched the supply. Now we are helping other farmers to take up strawberry-growing so that the benefits can be shared by the whole community. By growing strawberries and other crops, the people of Chikai – with The Salvation Army’s help – have the opportunity to increase their income by up to six times, lifting themselves out of poverty for good. Highlights of the Year In 2013-14: Raising living standards Chikai village in the Great Nujiang valley, is in one of the poorest areas of rural China. The people survive on a meagre diet of maize, potatoes and rice and most of them live on less than £1 a day. But now The Salvation Army is helping them to raise their standard of living. 10 KEY FACTS Narong’ore Village is in Turkana County in dry, arid Northern Kenya. The community is chronically short of water because of low rainfall – and the situation is getting worse because of climate change. Until recently, women and children have had to dig holes 3-5 feet below the surface of dry river beds to find water – and even then the water is too dirty to drink. However, thanks to the help of The Salvation Army the situation is now changing for the better. A bore hole has now been successfully drilled and fitted with a pump which now provides a reliable source of clean and safe water for drinking and cooking. The local people took part in the project by carrying stones, sand and other building materials to the construction site, some of it on their heads. And they are delighted by the results. Akalaptan Lopeyok, a woman from the village, told us: ‘I no longer need to spend half the morning going to collect dirty water from the riverbeds. I now spend the time doing other useful home chores such as weaving mats for sale which brings some income for the family. I thank God for this miracle!’ Mr. Esokon, the pastor at a local church, added: ‘Thanks to The Salvation Army, girls who used to fetch water 4 kilometres away in the riverbeds now go to school and learn.’ n During the harsh winter weather of 2013-14, The Salvation Army joined with the Lutheran World Federation to distribute essential supplies to Syrian refugees in Jordan and also to Jordanian families whose lives had been disrupted by the influx of refugees. Supplies included gas heaters and gas bottles, and hygiene kits containing shampoo, soap, detergent, toothbrushes and toothpaste. Each of the families in the target area also received a carpet and five blankets, and those with children received clothing. n When Typhoon Haiyan hit the Philippines in November 2013, The Salvation Army was there to play its part in the relief effort. Around the world, including here in the UK and Ireland, we raised funds for the relief effort. At the same time, our network of volunteers ‘on the ground’ in the Philippines meant we were well able to help distribute essentials such as food and clean water. One of the key figures in the relief effort was Damaris Frick from International Emergency Services in London, a hugely experienced relief worker who has also helped to organise Salvation Army emergency responses in Africa, South America and across Asia. Financial Summary Income The Salvation Army operates in the United Kingdom through two charities, The Salvation Army Trust (Central Funds) and The Salvation Army Social Work Trust (Social Work Funds), which had combined income, excluding inter fund transfers, of £287m for the year ended 31 March 2014 (2013: £274m). Operational income from social work activities represents 28.6% of total income and comprises income from care homes for older people, lifehouses, family and children centres, substance misuse centres, outreach work, defence services centres and the turnover of The Salvation Army Housing Association (SAHA), a wholly controlled subsidiary of Social Work Funds. This income decreased from £85.4m to £82.2m primarily as a result of a net reduction in the number of centres and cuts in supporting people funding. Voluntary income from the public, trusts and our members is a vitally important source of funds for our work, representing 42% of total income. Legacies increased by 24.6% to £48.9m due to an increase in the number of high value legacies received. Despite the difficult economic climate, donations from the public increased by 7.4% to £44.1m. Donations from members increased from £19.4m to £20.8m. Trading income increased from £65.3m to £67.2m. This includes corps charity shops and the operations of Salvation Army Trading Company Limited and Salvation Army General Insurance Corporation Limited, both wholly owned subsidiaries of Central Funds. There was a small decrease in investment income from £7.5m to £7.2m. There was a small increase in gains on disposal of properties and other income to £12.3m: these sources of income fluctuate year on year. part of unrestricted funds freely available for general purposes, has increased to £55.1m of which £28.7m is held by Social Work Funds and £26.4m by Central Funds. Both charities need general reserves to ensure that their work can continue in the event of a decrease in income or unexpected expenditure. The directors of the Trustee Company consider that Social Work Funds and Central Funds require general reserves of £31m and £20m respectively. Statement by the Trustee The financial information shown on this page is a summary of information relating to the Statement of Financial Activities and Reserves of The Salvation Army Trust and The Salvation Army Social Work Trust. The full financial statements of both Trusts, which were prepared in accordance with the Statement of Recommended Practice “Accounting and Reporting by Charities” issued in March 2005, were approved on 12 December 2014. Both received an unqualified audit opinion. This financial summary may not contain sufficient information to allow for a full understanding of the financial affairs of The Salvation Army. Copies of the Trustee’s Annual Report and the full financial statements for each charity, which are submitted to the Charity Commission, can be obtained from the Marketing and Fundraising Department, The Salvation Army, Territorial Headquarters, 101 Newington Causeway, London SE1 6BN. Expenditure Statement by the Auditors Total expenditure decreased from £270.2m to £261.4m and is analysed below. The main factor is a reduction in the contribution to pension funds. Capital contributions of £4 million were made in 2014 to reduce deficits, compared to £10.1m in 2013. We have examined the above financial information and, in our opinion, it is consistent with the full annual accounts of The Salvation Army Trust and The Salvation Army Social Work Trust. Charitable activities: 20142013 £m£m Social & defence services Church & evangelism Corps community programmes International programmes Training programmes Youth programmes 107.7 40.8 42.2 5.6 4.2 2.3 103.5 47.7 47.6 5.6 5.1 2.4 Total charitable activities 202.8 211.9 Costs of trading Costs of generating voluntary income Governance Total expenditure 48.1 47.0 9.6 10.1 0.91.2 261.4 270.2 Knox Cropper 18 December 2014 Summary of income 2013-2014 £m £m 300 300 250 250 Legacies 200 Disposal of assets & other income 200 150 Investment income 150 Trading income 100 Reserves The surplus of income over expenditure for the year was £26m. This together with gains on the revaluation and disposal of investments of £3.2m resulted in total reserves increasing to £823m. Sum Summary of income 2013-2014 Members’ donations 100 50 Donations & grants 50 0 Social & defence services operations 0 2014 2013 These can be analysed as follows: £m Endowment funds Summary of income 2013-2014 Restricted Funds: Property Fund £m Other restricted funds 23.3 347.6 256.7 Unrestricted Funds:300 Designated funds 250gains on investments Unrealised investment Funds retained in trading subsidiaries as working capital General Reserve 200 Summary of expenditure 2013-2014 Summary of expenditure 2013-2014 £m Governance 300 70.3 52.4 17.9 55.1 Total823.3 150 Only the income arising 100 from the endowment funds is available for expenditure. The property fund represents expenditure on properties used by The Salvation Army such as corps halls and community centres, 50 care homes, lifehouses and accommodation for officers. Other restricted funds include donations and legacies given for a specified purpose, funds held by corps 0 and funds retained by SAHA. Designated funds are reserves which have (churches) for local use 2014 2013 been set aside by the directors of The Salvation Army Trustee Company for specific purposes primarily major maintenance work on the property portfolio. The general reserve, which is that Costs of trading 250 Cost of generating voluntary income 200 Youth & Young People programmes 150 Training programmes International programmes 100 Corps community programmes Church & evangelism 50 0 2014 2013 Social & defence services operations 11 The Salvation Army is a Christian Church and a Registered Charity The Salvation Army UK Territory with the Republic of Ireland 101 Newington Causeway London SE1 6BN Telephone: 020 7367 4500 Email: thq@salvationarmy.org.uk Website: www.salvationarmy.org.uk Registered Charity No. 214779, and in Scotland SC009359 Social Trust: Registered charity No. 215174, and in Scotland SC037691 Republic of Ireland: Registered Charity No. CHY6399