To manage your MyAccounts profile, visit myaccounts.fiu.edu What is my USER ID? ► Your Panther ID Number ► Your email Username (without the @fiu.edu) What is my PASSWORD? initial password is the date of birth in the ► The format: ddMonyyyy. For example, if your date of birth is March 17, 1980, then your initial password will be 17Mar1980 (this is case sensitive). to set up security questions when ► Remember you log in. What if I FORGOT my password? To reset your password online: your User ID on the MyAccount page. ► Enter Click on the “Forgot your password” link. your security questions & reset the ► Answer password when prompted. To reset your password by phone: Interactive Voice Response (IVR) ► Our password reset system is available 24/7, ► 365 days a year. Simply call our Support Center at 305.348.2284 and select the option for Student, then Password Reset. When prompted, provide your Panther ID and answer a few security questions. The IVR will speak your new temporary password back to you Online it.fiu.edu • PantherChat • Online Service Request system Telephone 305.348.2284 Monday - Friday 8 a.m. - 6 p.m. Walk-In Support • The HUB in GL 249 (MMC) Hardware Repair • FIU Panther TECH (GC 165) • AC1 295 (BBC) • Library InfoCommons (BBC) IT Quick Links MyAccounts (Password System) http://myaccounts.fiu.edu MyFIU (Student Portal) http://my.fiu.edu PantherMail (Email System) http://panthermail.fiu.edu FIU Mobile (Mobile App) http://m.fiu.edu FIU Panther TECH (Tech Store) http://panthertech.fiu.edu eLabs (Virtual Computer Lab) http://elabs.fiu.edu FIUTechnology FIUTechnology • PantherMail • Wireless Login Designed by EWS | ews.fiu.edu • MyFIU • FIU Mail Division of IT is your central technology resource provider. Our mission is to support FIU in its pursuit to impart knowledge by providing leadership, consultation, service & secure access for the use of technology. Your “one-stop” for Technology MyAccounts allows faculty, staff, & students to synchronize their passwords across the Division of IT operated systems. Some of the systems managed by MyAccounts include: About the Division of IT Student Technology @ FIU MyAccounts Wireless Access In order to provide an easy and secure way to stay connected, the Division of IT created the FIU_SECUREWiFi network, available on campus. To log on to the FIU_SECUREWiFi network today, please follow these instructions: ► ► Select FIU_SECUREWiFi from the list of wireless networks available on your device. When prompted for the username and password, log in using your MyAccounts username & password. You will only need to authenticate once with your MyAccounts credentials, unless your password changes or expires. Some devices will not be supported through FIU_SECUREWiFi (including Amazon Kindle, Barnes & Noble Nook, PlayStation, Xbox 360, and some and must be registered to use the FIU_OtherDevices network. To register your device: wireless printers) ► Visit my.fiu.edu the drop-down menu under the main ► Inmenu tab, select “Device Registration”. ► Register your device. MyFIU MyFIU is our online portal where you can manage all of your personal information at FIU anytime, from anywhere. By visiting MyFIU, you can: your personal information ► Access View your financial aid status and drop courses ► Add Keep up with your degree ► requirements by viewing your degree ► audit Pay for your tuition and fees Software Downloads We offer discounted software & much more at Panther TECH, where you can find Microsoft Windows & Apple operating systems, along with Adobe products & much more! FIU Mobile The FIU Mobile app is available for iPhones and Android devices. With FIU Mobile, you can: MyFIU and keep up to date with ► Access your grades, classes, finances, degree audit summary, my_eAdvisor, and more. Free Software Available! All students are eligible for a FREE, one-time download of the latest Microsoft office and McAfee Antivirus for PC and Mac. To redeem your software, log in to PantherTECH.fiu.edu our augmented reality Campus Maps ► View to find specific buildings. Places to find information on services, ► Use restaurants, and retail on campus. up-to-date with FIU News, FIU Sports, ► Stay and much more! with your MyAccounts username and password. Please note that new students must wait until the add/drop date of their first semester. Access FIU Mobile through your smartphone browser by visiting m.fiu.edu, or download the app from iTunes and Google Play. Computer Repairs & Upgrades Division of IT provides you with the latest resources & technologies you need to become world's ahead. Our eServices are designed to make graduating from FIU that much easier. All you need is your MyAccounts username & password! Bring in your computer & take advantage of discounted services conveniently located on campus at the FIU Panther Tech Store (GC 165) on our MMC campus & AC1-295 at our BBC campus, we are open 8:30AM to 5:00PM. ► We offer virus removals, software installations, data backups, memory upgrades, & much more! ► We cover HP, Dell, & Apple warranties! ► We also provide a 30-day guarantee on all services! eServices Through eLabs you will have access ► eLabs: to use FIU’s licensed software anywhere you have an internet connection. To start using eLabs today, visit elabs.fiu.edu. Panther TECH: FIU Panther TECH is ► FIU your on-campus resource for purchasing computers, tablets, software, and accessories at discounted prices. In addition, Panther TECH is your one-stop shop for computer repairs and upgrades, software, and hardware. For more information, visit panthertech.fiu.edu Workshops are also available. To ► Software view our schedule & reserve your seat, visit: go.fiu.edu/softwareworkshops