Summer, 2013
Online
July 15 – August 18
At Least Twice Per Week
Instructor: Diana Heeb Bivona
Office Hours: Online or By Appointment
Email Address:dheebbivona@ben.edu
Mobile Phone Number: 217.622.6951
PRE-ASSIGNMENT: Purchase book. Read Chapters 1 – 3. Print and Read Syllabus in
Detail. Orchestrate Successful D2L Login.
MGT302-OL International Management
I.
COURSE DESCRIPTION
Study of the dynamics involved in international business management. Explores key issues such
as political, legal and labor environments, strategic planning and organizational design. Emphasis
is placed on the role of managers and others in successful international operations.
II.
TEXTBOOK AND MATERIALS
th
Luthans, F., & Doh, J. P., (2011). International Management: culture, strategy, and behavior. (8
ed.). NY: McGraw-Hill Irwin. ISBN# 978 0078 112577.
The feature film Gung Ho (1986). The student should watch this movie on or before July 29
as it is used in several assignments shortly thereafter. The movie is on reserve from the
school library or may be available for rental through Amazon Instant Video for a small fee.
III.
MISSION STATEMENT
Benedictine University is dedicated to the education of undergraduate and graduate students
from diverse ethnic, racial and religious backgrounds. As an academic community committed to
liberal arts and professional education distinguished and guided by our Roman Catholic tradition
and Benedictine heritage, we prepare our students for a lifetime as active, informed and
responsible citizens and leaders in the world community.
IV.
GOALS, OBJECTIVES, AND STUDENT LEARNING OUTCOMES
A. The program and courses are designed to:





Evaluate the role of economics and business in the social environment of different
cultures;
Articulate how the functional areas of business interrelate within multi-national
organizations;
Improve skills in communication, analytical thinking and appreciating the human element
in organizations;
Develop specific skills applicable to the various aspects of the functional areas of
business; and
Show how culture influences business attitudes and behaviors.
B. Course Objectives
 Introduce the student to management in an international setting
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Review globalization and internationalization, including the political, legal, and technical
environment in today’s international marketplace and ethical issues from an international
viewpoint.
Focus on culture and the impact of culture on international management success.
Examine strategy formulation, entry, and risks for international management.
Discuss human resource and motivational issues across cultures.
C. Upon completion of this course, students should be able to:
 Express an understanding of management issues in a global context.
 Demonstrate their critical thinking and communication skills in the international market
arena.
V.
TEACHING METHODS/DELIVERY SYSTEM
This class will be comprised of online teaching and learning methods. Each week various topics
will be discussed (see Topical Course Outline Section VIII for details). Online class discussions
will be informal. The instructor will moderate and steer the discussions to make sure that the
important points are covered. Discussion participation is mandatory twice per week -- first
between Monday and Wednesday and again between Thursday and Sunday. Over the
course of each week, students must respond to each of the two discussion topics and
must read and reply to two of their classmate’s comments, for a total of four posts per
week. Other teaching methods include quizzes and weekly homework.
VI.
COURSE REQUIREMENTS
Attendance Policy
This course is highly accelerated, and students will need to take a great deal of responsibility for
their own learning outcomes. Attendance is required in each class meeting for the full period of
time. Any absence must be due to extraordinary circumstances and will require documentation
for it to be considered excused. Documentation must be provided immediately in order to
determine what, if any, accommodations are reasonable or possible. Class attendance will
directly impact your final grade, and each undocumented absence will be considered unexcused
and will result in a 20% reduction in the final grade for the course.
Due to the accelerated nature of the course, should you experience a medical condition which
prevents you from attending any class(es), appropriate medical documentation must be provided
immediately in order to determine what, if any, accommodations are reasonable or possible.
This is an online class using the D2L system. Students are required to login at least twice every
week – once between Monday and Wednesday and once again between Thursday and Sunday.
Attendance will be tracked according to weekly participation in discussions.
Quizzes and the weekly discussion components may not be made up. Other work that is late for
any reason may be made up subject to a reduction in points. See the Topical Course Outline
(Section VIII) for specific details on individual evaluation items.
Discussion participation is mandatory twice per week -- first between Monday and Wednesday
and again between Thursday and Sunday. Over the course of each week, students must
respond to each of the two discussion topics and must read and reply to two of their classmate’s
comments, for a total of four posts per week and 40 points. Discussion points may not be
made up once the posting deadline has passed.
Reading Assignments
Reading assignments may be found under the Topical Course Outline (Section VIII). All students
are expected to be actively reading the material assigned for the week so as to complete the
homework and quizzes, as well as, participate knowledgably in the discussions.
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Written Assignments and Projects
Written assignments are indicated in the Topical Course Outline (Section VIII). Written
assignments must be typed or prepared using a computer with Microsoft Word and submitted via
the D2L dropbox as attachments. Students will be allowed to develop their own format(s) for
written assignments. In general, written assignments will be evaluated and graded on the
substantive content and how the student expressed his/her opinion regarding the subject matter.
However, the instructor reserves the right to lower a student’s grade if grammar, syntax, spelling,
and style are such that the written assignment is confusing or especially poorly executed.
The weekly homework will be in written format of 400 – 600 words total each week.
Benedictine University at Springfield Student Academic Honesty Policy
The search for truth and the dissemination of knowledge are the central missions of a university.
Benedictine University at Springfield pursues these missions in an environment guided by our
Roman Catholic tradition and our Benedictine heritage. Integrity and honesty are therefore
expected of all University students. Actions such as cheating, plagiarism, collusion, fabrication,
forgery, falsification, destruction, multiple submission, solicitation, and misrepresentation are
violations of these expectations and constitute unacceptable behavior in the University
community.
Student’s Responsibility
Though there is no formal honor code at Benedictine University at Springfield, students are
expected to exhibit academic honesty at all times. Violations against academic honesty are
always serious and may result in sanctions that could have profound long-term effects. The final
responsibility for understanding the Academic Honesty Policy of the institution, as well as the
specific policies for individual courses normally found in syllabi, rests with students. If any doubt
exists about what constitutes academic dishonesty, students have the responsibility to talk to the
faculty member. Students should expect the members of their class to be academically honest.
If students believe one or more members of the class have been deceitful to gain academic
advantage in the class, students should feel comfortable to approach the faculty member of the
course without prejudice.
Violations of the Academic Honesty Policy will be reported to the Office of the Dean of Academic
Affairs. Along with a verbal warning, the following are consequences a student may face for
academic dishonesty:
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

a failing grade or “zero” for the assignment;
dismissal from and a failing grade for the course; or
dismissal from the Institution.
Electronic Issues
D2L problems and computer failures ARE NOT valid excuses for late participation in discussion
threads and/or late assignments and exercises. Students may reset their own expired passwords
at www.ben.edu so expired ID/passwords are also not valid excuses for late work. The Resource
Center has staff available to assist students with problems even on the weekends. However, do
not wait until the last minute and then expect immediate help. Give the staff plenty of time to
troubleshoot your problem prior to course deadlines.
Other
The instructor reserves the right to make changes to the syllabus and any course requirements
as needed.
VII.
MEANS OF EVALUATION
See the Topical Course Outline (Section VIII) for details on each assignment below. Note: Some
assignments will be acceptable if late, others will not so review the assignment detail carefully.
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A – 90% - 100%
B – 80% - 89.9%
C – 70% - 79.9%
D – 60% - 69.9%
F below 60%
Discussion Participation (40 points per week)
Weekly Homework (120 points per week)
Weekly Quizzes (40 points per week)
Total
200
600
200
1000
20%
60%
20%
100%
Grade Appeal Process
If a student believes that an error has been made in reporting a grade, an appeal must be made
in writing to the instructor and must be initiated within 60 calendar days after the end of the term
for which the grade in question was reported. The appeal should contain specific information
about why it is believed the grade reported is inaccurate. See the Student Handbook for
additional details.
Add/Drop Dates
Please refer to the current Academic Calendar for add/drop dates
Incomplete Request
To qualify for an “I” grade, a minimum of 75% of the course work must be completed with a “C”
or better, and a student must submit a completed “Request for an Incomplete” form to the
Registrar’s Office. The form must be completed by both student and instructor, but it is the
student’s responsibility (not the instructor’s) to initiate this process and obtain the necessary
signatures.
Student Withdrawal Procedure
It is the student’s responsibility to officially withdraw from a course by completing the appropriate
form, with appropriate signatures, and returning the completed form to the Advising Office. Please
refer to the Student Handbook for important financial information related to withdrawals.
VIII.
Week
Week 1
7/15 –
7/21
TOPICAL COURSE OUTLINE
Topics & Chapters Covered
Read Chapters 1-3
Topics Include:
Globalization and International Linkages
The Political, Legal, and Technological Environment
Ethics and Social Responsibility Across Cultures
Note: Assessments and Assignments are due by
Sunday at 11:59 pm. Discussions are due as identified
on the right.
Class Activities and
Work Due
Assessments: Quiz 1
Assignments: Weekly
Homework
Discussions:
Participation is
mandatory twice per
week -- first between
Monday and
Wednesday at 11:59
pm and again between
Thursday and Sunday
at 11:59 pm. Students
must respond to each
of the two discussion
topics and must reply
to at least two of their
classmate’s
comments, for a total
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Week 2
7/22 –
7/28
Read Chapters 4-6
Topics Include:
The Meanings and Dimensions of Culture
Managing Across Cultures
Organizational Cultures
Diversity
Note: Assessments and Assignments are due by
Sunday at 11:59 pm. Discussions are due as identified
on the right.
Week 3
7/29 – 8/4
Read Chapters 7, 12, 14
Topics Include:
Communication
Motivation
Human Resource Selection and Development
Note: Assessments and Assignments are due by
Sunday at 11:59 pm. Discussions are due as identified
on the right.
Week 4
8/5 – 8/11
of four posts per week.
Assessments: Quiz 2
Assignments: Weekly
Homework
Discussions:
Participation is
mandatory twice per
week -- first between
Monday and
Wednesday at 11:59
pm and again between
Thursday and Sunday
at 11:59 pm. Students
must respond to each
of the two discussion
topics and must reply
to at least two of their
classmate’s
comments, for a total
of four posts per week.
Assessments: Quiz 3
Assignments: Weekly
Homework
Discussions:
Participation is
mandatory twice per
week -- first between
Monday and
Wednesday at 11:59
pm and again between
Thursday and Sunday
at 11:59 pm. Students
must respond to each
of the two discussion
topics and must reply
to at least two of their
classmate’s
comments, for a total
of four posts per week.
Read Chapters 11, 13
Topics Include:
Management Decision and Control
Leadership
Note: Assessments and Assignments are due by
Sunday at 11:59 pm. Discussions are due as identified
on the right.
Assessments: Quiz 4
Assignments: Weekly
Homework
Discussions:
Participation is
mandatory twice per
week -- first between
Monday and
Wednesday at 11:59
pm and again between
Thursday and Sunday
at 11:59 pm. Students
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Week 5
8/12 –
8/18
Read Chapters 8-10
Topics Include:
Strategy Formulation and Implementation
Entry Strategies
Organizational Structures
Managing Political Risk, Government Relations, and
Alliances
Note: Assessments and Assignments are due by
Sunday at 11:59 pm. Discussions are due as identified
on the right.
must respond to each
of the two discussion
topics and must reply
to at least two of their
classmate’s
comments, for a total
of four posts per week.
Assessments: Quiz 5
Assignments: Weekly
Homework
Discussions:
Participation is
mandatory twice per
week -- first between
Monday and
Wednesday at 11:59
pm and again between
Thursday and Sunday
at 11:59 pm. Students
must respond to each
of the two discussion
topics and must reply
to at least two of their
classmate’s
comments, for a total
of four posts per week.
A. Discussion Participation (40 points per week – 10 per posting)
The student is expected to attend class at least twice per week. The first session must occur
between Monday and Wednesday by 11:59 pm. The second must occur between Thursday and
Sunday by 11:59 pm. Missing these deadlines, even by a few hours, results in a 10-point
reduction on discussion points for the week.
Under the Discussions tab, the instructor will have posted two topics on material relevant to the
readings for the week. Over the course of each week, students must respond to each of the two
discussion topics and must read and reply to two of their classmate’s postings, for a total of four
postings per week. Students must participate in discussions in a substantive way or risk losing
points for each non-substantive posting. This means the student must supply thoughtful
responses to the questions posed and read and respond to what other students have written by
adding to, clarifying, or any way further enhancing the class learning. Each posting missed will
result in a 10-point reduction in discussion points for the week. Discussion points may not be
made up after the week has ended.
B. Weekly Homework (120 points per week)
There will be homework due each week based on the readings from the book. They will be a
combination of Chapter Review and Discussion Questions, Internet Exercises, Country Focuses
from International Spotlight, You Be The International Management Consultant, Personal Skill
Building Exercises, or the movie Gung Ho. The student will prepare a written document of 400 –
600 words total in Microsoft Word format (.doc, .docx, or .rtf). The weekly homework should
be uploaded to the D2L dropbox as an attachment by Sunday at 11:59 pm.
The homework will be graded based upon the depth of understanding, analysis, and
thoughtfulness exhibited in the student’s responses to the questions posed. Late homework will
be accepted at a 10-point reduction per day.
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Week 1 Homework:
Page 31, Internet Exercise: McDonald’s (45 points)
Page 58, In the Spotlight: Vietnam, Questions 1-3 (30 points)
Page 83, It Sounds a Little Fishy Questions 1-3 (45 points)
Week 2 Homework:
Page 163, Internet Exercise: Sony’s Approach (45 points)
Page 191, A Good-Faith Effort is Needed (45 points)
Page 570-576, The Culture Quiz, Take the quiz and read the answers.
Write about what your learned. (30 points)
Week 3 Homework:
Page 422, Internet Exercise: Motivating Potential Employees (30 points)
Page 575-576, Using Gung Ho to Understand Cultural Differences
Watch the Movie Gung Ho then answer Discussions Topic Questions 2,
5 and 6 (90 points - 30 per question). Be thorough and specific, drawing
on the material in the movie.
Week 4 Homework:
Page 399–407, Tata “Nano”: The People’s Car, Questions 1 – 5 (75 pts)
Page 491, An Offer from Down Under, Questions 1-3, (45 pts.)
Week 5 Homework:
Page 301, Go East, Young People, Go East (45 points)
Page 335, Getting in on the Ground Floor (30 points)
Page 359, Rushing into Russia (45 points)
C. Weekly Quizzes (40 points per week)
There will be five quizzes. Each quiz may be found under the Quizzes tab. Quizzes must be
completed each week by Sunday at 11:59 pm. Quizzes cover reading material for the assigned
week. The quizzes are not cumulative. They will be timed for 45 minutes, so the student should
be prepared prior to starting. The quizzes will consist of some combination of multiple-choice,
true-false, and/or short answer questions for a total of forty points per quiz. Students have all
week to prepare and schedule the quizzes around their other activities. Therefore, late quizzes
will not be accepted and the student will receive a grade of zero.
IX.
AMERICANS WITH DISABILITIES ACT (ADA)
Benedictine University at Springfield provides individuals with disabilities reasonable
accommodations to participate in educational programs, activities, and services. Students with
disabilities requiring accommodations to participate in campus-sponsored programs, activities,
and services, or to meet course requirements, should contact the Resource Center Director as
early as possible: springaccess@ben.edu or (217) 525-1420, ext. 3233.
X.
ASSESSMENT
Goals, objectives, and learning outcomes that will be assessed in the class are stated in this
syllabus in Sections IV and VI. Instructor will use background knowledge probes, one-minute
papers, reflective essays and/or other Classroom Assessment Techniques as deemed necessary
in order to provide continuous improvement of instruction.
Jr 4/13
Lsa 5-14-13
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