Building Leadership for Health Faculty Director Elizabeth H. Bradley, Yale School of Public Health Executive Director Michael Skonieczny, Yale School of Public Health Conference Team Gabriel Forrey, Yale School of Public Health Erika Linnander, Yale School of Public Health Jeannie Mantopoulos, Yale School of Public Health Marcia Mulligan, Yale School of Public Health Brian Seavey, Yale School of Public Health Hannah Wheatley, Yale School of Public Health GHLI Faculty Achyuta Adhvaryu, Yale School of Public Health David Berg, Yale School of Medicine Leslie Curry, Yale School of Public Health Howard Forman, Yale School of Management and Yale School of Medicine John Gaddis, Yale University Charles Hill, Yale University Paul Kennedy, Yale University Kaveh Khoshnood, Yale School of Public Health Harlan Krumholz, Yale School of Medicine and Yale School of Public Health Minh A. Luong, Yale University and Yale School of Management Jennifer Mattera, Yale School of Public Health Ingrid Nembhard, Yale School of Public Health and Yale School of Management Elijah Paintsil, Yale School of Medicine Asghar Rastegar, Yale School of Medicine 1 Building Leadership for Health: June 21 – 25, 2010 Conference Overview The Global Health Leadership Institute (GHLI) was launched in 2009 to develop the next generation of global health leaders at Yale and around the world through innovative educational, training and research programs. GHLI supports health leaders to improve the performance of health systems through leadership development, quality improvement programs and health systems research. The Institute is also a center for debate and progress on leadership and other critical global health issues. The centerpiece of GHLI is the annual conference, which brings together top global health practitioners to inspire new approaches to health system strengthening. At the inaugural conference in June 2009, GHLI hosted health leaders from Ethiopia, Ghana, Liberia, Mexico and Rwanda – five countries that recently accomplished exceptional health-system improvements despite limited resources. During the conference, delegates first learned the GHLI approach to strategic problem solving and leadership. Based on these concepts they devised a strategy to overcome a predefined health problem in their country and an evaluation plan to measure progress. The conference provided delegates with a new way of thinking about leadership and served as a launching point to implement focused plans to address the health priorities they identified. Building on the first conference, the delegations will be invited to return to facilitate progress on each country’s implementation plan and further refine each delegate’s leadership skills at the second annual conference, Building Leadership for Health, to be held from June 21 – 25, 2010, at Yale University. During the week, delegations will continue their work with GHLI faculty on a range of pressing health issues they identified including reducing maternal mortality - Liberia; improving the quality of clinical care and management in hospitals – Rwanda; improving hospital management capacity - Ethiopia; and building systems and processes to promote performance improvement among senior health workers - Ghana. Through presentations from GHLI faculty at Yale, distinguished experts and facilitated work sessions, delegations will move forward on their plans to implement focused health system strengthening efforts in their countries. Based on the GHLI Leadership Curriculum, country delegations will learn and apply new tools for strategic problem solving to refine their plans. Through peer teaching and learning, delegates will systematically reflect on what they have accomplished and will share the obstacles and opportunities that they encountered in implementing their plan, providing an opportunity for other delegations to learn about their successes, challenges and strategies for overcoming setbacks. In addition to new problem solving tools, the conference will emphasize the importance of data and evidence-based decision-making and a relational approach to leadership to devise and implement their plans. Through classroom learning, facilitated working sessions, and applied experiences, delegates will earn the distinction of being the first cadre of GHLI Leadership Fellows, a vibrant community of learners that share experiences and information for the benefit of all GHLI delegates. GHLI Leadership Fellows will also be connected to other members of the larger GHLI community that participate in the Institute’s country programs. This network will be supported with web-based tools and other means to stay informed and connected. Leadership Fellows will also serve as mentors for future GHLI conference participants. 2 Building Leadership for Health: June 21 – 25, 2010 GHLI Leadership Curriculum The GHLI Leadership Curriculum is guided by a strategic problem-solving model that requires identification of a targeted problem and core strategies to achieve a defined objective, leadership throughout the process to implement the selected strategy and the use of data and measurement at all points to support improvement. Strategic Problem Solving: Promoting Evidence-Based Solutions Strategic problem solving is a rigorous and systematic approach to finding practical solutions to complex and multifaceted problems. Building on the inaugural conference, delegates will attain key competencies in: defining problems and setting objectives; conducting root cause analyses; developing, comparing and selecting strategies; creating implementation plans and managing change; and, evaluating progress towards meeting objectives. In addition, delegates will discuss principles of grand strategy - a plan of action that is based on the calculated relation of means to large ends. Never an exact science, the practice of grand strategy builds on fundamental strategic principles, but requires flexibility and constant adjustment. In addition to these fundamentals, the conference will include opportunities for collaborative learning as delegates share their successes and challenges in creating and implementing a plan based on the problem solving process. Relational Framework for Leadership: Enhancing Individual and Group Capacity Working effectively within and among groups is central to implementing a strategy and sustaining positive change in health systems. The GHLI curriculum focuses on a relational framework for leadership, understanding it as a dynamic role within a group that can unlock synergies leading to the success of the organization. Drawing on participants’ experiences, delegates will understand and discuss: the dynamic relationship between leadership and followership roles; paradox and conflict in healthy organizations and productive groups; managing inter-group relations and representational groups; and, power and hierarchy in organizations. Data and Measurement: Guiding Decision-Making and Improvement Using accurate data and information to inform decision making is central to achieving progress. The 2010 conference will familiarize delegates with the integral and complex function of data and information in directing strategic responses to achieve desired outcomes. Conference lectures and discussions will provide a practical understanding of using data to measure progress and implement improvements. During the conference, delegates will be exposed to: developing a holistic understanding of measurement that extends beyond traditional program evaluation; building capacity and infrastructure to support data-driven decision making; selecting key indicators that are meaningful and measurable based on available resources; and, summarizing, using and disseminating data to guide and evaluate performance. 3 Building Leadership for Health – Delegate List Ethiopian Delegation Problem statement: “[There exists] poor leadership and management capacity throughout the health delivery system.” Objective: “To improve management and leadership capacity across all hospitals over the next 3 years.” Abebaw Derso Amera (Lead) Medhin Zewdu Tsehaiu Asrat Genet Amnie Shallo Dhaba Amusse Kare Debessa Gebreab Barnabas Getnet Mitikie Kassie Medical Services Directorate, Ministry of Health Chief of Staff, Ministry of Health Head, Amhara Regional Health Bureau Head, Oromia Regional Health Bureau Head, S.N.N.P. Regional Health Bureau Head, Tigray Regional Health Bureau Dean, Addis Ababa School of Public Health Ghanaian Delegation Problem statement: “The system for evaluating the performance of the district directors of health services is ineffective.” Objective: “To develop and implement an effective system to evaluate the performance of district directors.” Elias Sory (Lead) McDamien Dedzo Ebenezer Appiah-Denkyira John Gyapong Angela Ofori-Atta Richmond Aryeetey Director General, Ghana Health Service Regional Director of Health Service, Ghana Health Service Director of Human Resources, Ministry of Health Director of Research and Development, Ghana Health Service Lecturer (Psychiatry), University of Ghana Medical School Professor, School of Public Health, University of Ghana Liberian Delegation Problem statement: “Weak emergency obstetric care (EmOC) services contribute to high rates of maternal mortality.” Objective: “To develop a strong and improved EmOC system that serves pregnant women and newborns in 45 health facilities in catchment communities by June 2010.” Bernice Dahn (Lead) Tornorlah Varpilah Musu Washington Jennie Bernard Rhoda Peters Saygbeh Vanyanbah Chief Medical Officer, Ministry of Health Deputy Minister of Planning, Research and Development, Ministry of Health Chief Nursing Officer, Ministry of Health Former Chief Nursing Officer, Ministry of Health Bomi County Health Officer, Ministry of Health Grand Bassa County Health Officer, Ministry of Health Rwandan Delegation Problem statement: “There are not enough skilled health care workers to meet the health care delivery needs in Rwanda.” Objective: “To develop skilled health care workers to meet the health care delivery needs in Rwanda.” Juliet Mbabazi (Lead) Jean-Baptiste Kakoma Stephen Karengera Patrick Kyamanywa Chief Executive Officer, King Faisal Hospital Director, School of Public Health Director of Planning and Capacity-Building, Ministry of Health Acting Dean of Faculty of Medicine Building Leadership for Health – Conference Session Summaries Monday, June 21 Conference Welcome Michael Skonieczny – Executive Director, GHLI Elizabeth Bradley – Faculty Director, GHLI; Director, Yale Global Health Initiative Peter Salovey – Provost, Yale University Official welcome to the 2010 conference, including a description of the conference theme and the GHLI curriculum. Yale Provost Peter Salovey will extend an official University welcome and share remarks on the psychology of leadership, drawing on his expertise in emotional intelligence and leadership. Keynote and Discussion – Global Health Leadership in a Changing World Amie Batson – Deputy Assistant Administrator for Global Health, USAID Ms. Batson will highlight the importance and key principles of global health leadership within the context of complex geopolitical change. As Director of the Global Health Initiative, Ms. Batson will discuss the Obama Administration’s six-year, $63-billion program which focuses on improving health through strengthened health systems, with a particular focus on improving the health of women, newborns and children. Using the U.S. example,Ms. Batson will discuss how to leverage limited resources to achieve major improvements in health. A moderated discussion among delegates will follow. Connecting Leaders in Health David Berg – Professor, Yale School of Medicine Delegates will share and discuss learning experiences related to leadership as well as country plans developed during the 2009 conference. All participants will have an opportunity to articulate what they hope to contribute and their expectations for the week. This session will conclude by discussing how to create and maintain connections between delegates as a GHLI Leadership Fellow. Delegation Updates – A Year in Review Each delegation will lead a brief presentation to orient conference participants to their country plan, including updates, success stories, and issues they would like to pursue during the week. A moderated discussion among delegates will follow each presentation. Tuesday, June 22 Initiating, Scaling up and Sustaining Health Initiatives Elizabeth Bradley – GHLI Faculty Director, Yale School of Public Health Dr. Bradley will review creation and diffusion of best practices, focusing on key elements necessary for systems thinking to enable scale up and sustainability. Themes from delegation updates will demonstrate the GHLI curriculum’s potential to create a framework for innovation and progress. Work Session 1 – Implementation Workshop During the first of three work sessions, delegations will work independently to identify areas of focus for the week related to implementation strategies. Facilitated by a Staff Fellow, work sessions will identify key road blocks and sharpen strategies for achieving their country’s health system objective. Each delegation will be supported by a Subject Specialist who will provide technical expertise. Building Leadership for Health – Conference Session Summaries Working Across Groups David Berg – Professor, Yale School of Medicine This session will focus on inter-group relations and the special demands that come with “representing” a group (i.e., function, profession, agency, state, organization). Hierarchical groups, in particular, will be examined, including an exploration of effective ways to ways to take up roles at the “top” the “bottom” and in the “middle.” Finally, the session will conclude by examining how “representing” a group necessitates navigating organizational politics. Cross–Country Roundtable Discussions Three 45-minute, facilitated roundtable discussions will provide an open forum for delegates to share experiences, brainstorm ideas, and discuss challenges with their counterparts from each of the four GHLI countries as well as conference participants. Each session will focus on a different cross-cutting global health issue selected as a result of delegate interests and feedback. Wednesday, June 23 Data as Intelligence Leslie Curry – Professor and Research Scientist, Yale School of Public Health Harlan Krumholz – Professor, Yale Schools of Medicine and Public Health The first part of a two-part data lecture and workshop series will focus on highlighting the role of data across the problem-solving and quality-improvement spectrum. Dr. Curry will introduce the importance of data as an integral component of any healthcare system rather than a programmatic end piece. Dr. Krumholz will further discuss how to use data as part of the larger national quality agenda to assess healthcare quality, identification of and advocacy for a quality measure, and the science necessary to support data and research infrastructure. Work Session 2 – Data Workshop Yale faculty will conduct a workshop as the second part of the data series. The workshop will explore using data across the problem-solving spectrum and incorporating it as part of a national quality agenda within each country’s specific context. Additionally, delegates will identify a measure for use at various levels of government and apply established criteria to assess quality. The session will also include a discussion of country-specific advocacy approaches, infrastructure support/gaps, and using data throughout the healthcare system to promote improvement. Keynote and Discussion – Developing Human Capacity for Health Pape Gaye – President and CEO, IntraHealth This session will emphasize the role of an effective healthcare workforce, including methods for developing professional skills, behaviors and attitudes, and addressing performance gaps. Drawing on his experience at IntraHealth, Mr. Gaye will share approaches for maximizing effectiveness given current healthcare workforce challenges. A moderated discussion among delegates will follow. Building Leadership for Health – Conference Session Summaries Thursday, June 24 Keynote and Discussion – Resource Mobilization for Health Christoph Benn – Director, External Relations and Partnerships Cluster, Global Fund Dr. Benn will apply his experience as the Director for Resource Mobilization at the Global Fund in a session designed to provide an overview of external resource mobilization in health and targeted expertise to the country-specific issues raised by the delegates. Dr. Benn will discuss the role of funding mechanisms like the Global Fund, bilateral organizations and the private sector, providing practical advice on how to sustain a valuable partnership, optimize the use of available resources, identify new funding streams, and enhance outreach and communication with donors. In addition, Dr. Benn will offer his insight on the future direction of the Global Fund and how funding priorities might affect country programs from the delegate perspective. A moderated discussion among delegates will follow. Work Session 3 – Bringing it Together This final work session will provide time for delegations to synthesize conference learning and update their plan to address their problem statement and objective. With their GHLI Staff Fellow, each delegation will create a PowerPoint presentation to describe their next steps after the conference. Managing Change in Complex Systems Patrick Geoghegan – Chief Executive, South Essex Partnership University NHS Foundation Trust During Thursday’s closing dinner, Dr. Geoghegan will discuss transformational change at the national level. As the leader of one of the most successful and highest rated mental health and learning disability organizations in the UK, Dr. Geoghegan will share remarks about developing and applying creative health service improvement and the benefits of international partnerships. Friday, June 25 Keynote and Discussion: The Global Health Leadership Challenge Tedros Adhanom – Minister of Health, Ethiopia Drawing upon experience as Ethiopia’s Minister of Health, Minister Adhanom will describe leadership principles necessary to understand health issues holistically, recognize the importance of evidence, communicate effectively with different stakeholders, and promote sustained commitment to improved health outcomes. A moderated discussion among delegates will follow. Delegation Reflections – The Year Ahead David Berg – Professor, Yale School of Medicine As a capstone to the conference, the delegations will have an opportunity to review the week’s learning and present a summary of the next steps to move forward with their country plans. In addition, delegates will consolidate their learning into a useful form that, as individuals and as teams in a new community of Leadership Fellows, will help sustain learning beyond the conference. Building Leadership for Health: June 21 – 25, 2010 Conference Schedule Monday - June 21 Tuesday - June 22 Welcome Data as Intelligence Strategic Thinking – Scale up and Sustainability Lecture Peter Salovey, Provost Mike Skonieczny, GHLI Executive Director Elizabeth Bradley Elizabeth Bradley, GHLI Faculty Director Yale School of Public Health 8:45 – 9:45 Keynote and Discussion – Global Health Leadership in a Changing World 8:30 – 10:00 Work Session 1 – Wednesday - June 23 Thursday - June 24 Keynote and Discussion – Work Session 3 – Leslie Curry, Professor Bringing it Together Harlan Krumholz, Professor Yale Schools of Medicine & Public Health 8:30 - 9:30 Country Delegations Facilitated by Staff Fellows Implementation Workshop Data Workshop Facilitated by Staff Fellows 10:15 – 12:15 9:45 - 12:00 8:45 – 12:00 Opening Lunch Lunch Lunch Lunch 12:00 – 1:00 12:15 – 1:15 12:00 - 1:00 12:00 – 1:00 Connecting Leaders in Global Health Working Across Groups Keynote and Discussion – Keynote and Discussion – David Berg David Berg, Professor Yale School of Medicine 1:00 – 3:00 8:30 - 10:00 10:15 - 12:15 Closing Lunch Richard Levin, President 12:30 - 2:30 Developing Human Resource Resource Mobilization for Capacity Health Pape Gaye, President and CEO Intrahealth International 1:15 – 3:00 Tedros Adhanom, Ethiopian Minister of Health Country Delegate Presentations Facilitated by David Berg Country Delegations Facilitated by Staff Fellows 10:00 – 12:00 The Global Health Leadership Challenge Delegation Reflections – The Year Ahead Work Session 2 – Country Delegations Amie Batson, Deputy Assistant Administrator for Global Health USAID Friday - June 25 1:00 - 3:00 Christoph Benn, Director External Relations Global Fund 1:15 – 3:00 Conference Updates – A Year in Review Cross-Country Roundtable Discussions Delegation Meetings/ Site Visits Delegation Meetings/ Site Visits 3:15 - 5:15 3:00 – 5:00 3:00 – 5:00 Country Delegate Presentations Facilitated by Mike Skonieczny 3:15 – 5:00 Closed Sessions (delegations only)