SPECIAL REPORT CREDIT PORTFOLIO MANAGEMENT The credit crisis and ensuing writedowns have provided a number of lessons – and challenges – for credit portfolio management groups. How did banks fare during the crisis and what improvements can be made? By Uwe Stegemann and Gösta Jamin The CPM challenge Since the mid-1990s, banks have invested significant resources in building up active credit portfolio management (CPM) functions. In good times, few questioned the logic behind this. After all, credit risk exposure lies at the heart of a bank’s business, accounting for up to 90% of assets, 70– 80% of capital and 60% of revenues. CPM desks enabled banks to hedge against concentration risk, protect against deteriorating credits and optimise capital, often through use of the originate-todistribute model. Today, however, banks and their CPM functions are under pressure, suffering some of the worst liquidity and credit problems in living memory. The true extent of the crisis will not be known until the last dollar of losses is taken into account, but credible estimates point to something in the region of $1 trillion across the financial industry. As a consequence, the originate-to-distribute model is being seriously questioned. In this context, bankers are asking themselves what the future role of CPM should be. To answer this, they need to explore where and how CPM helped before and during the credit crisis, then seek to push further in those areas where a redefined CPM can make a difference. Fortunately, we have good insights into the strengths of CPM efforts prior to August 2007, when the credit crunch started to bite. Our observations are 1 How CPM creates value through four main levers CPM value levers Capital optimisation • Economic/regulatory capital management • Downside risk reduction Improved origination • Sophisticated asset pricing, credit selection • Origination discipline Balance-sheet management/ (re-)investment • Managing volatility • Support capital reallocation into growth Improved distribution • Structure to investors‘ needs • Create new markets Enhanced portfolio transparency Source: 2007/08 Survey on Credit Portfolio Management Practices 64 CPM.indd 64 Importance of value lever (1 = lowest, 5 = highest) Capital optimisation 4.4 Improved origination 3.7 Balance-sheet management/ (re-)investment 2.4 Improved distribution 2.6 based on a survey covering more than 60 of the largest banks in North America, Europe, Asia and Australia conducted jointly in 2007/08 by McKinsey, the International Association of Credit Portfolio Managers, the International Swaps and Derivatives Association and the Risk Management Association. How CPM can create value The survey shows that where CPM has been implemented, banks have benefited from increased transparency on the risk/ return of the credit portfolio, as well as from four main value creation levers (see figure 1). We believe these remain relevant in the post-crisis environment, although clearly some levers are more difficult to operate and/or contribute less attractive economics due to wider credit spreads and a lack of liquidity in secondary markets. Others need to be significantly rethought, given the new market realities. The first value lever is better origination. Banks can improve the profitability of their origination business by adding a risk/return perspective, in addition to the pure top-line perspective taken by the origination group and the risk perspective taken by the risk division. Origination can be directed towards higher profitability – for example, by implementing economic hurdle rates or transfer prices for credit risks that reflect the economic opportunity costs of these risks in the secondary market. A target portfolio process can also be implemented that leads to the origination of a desired portfolio structure. CPM can ensure origination explicitly takes into account changes in funding and capital costs and reduced opportunities for selling credit risks in the secondary market. The second important element is capital optimisation. Selling or hedging assets in the secondary market safeguards the bank Credit risk October 2008 1/10/08 12:23:54 CREDIT PORTFOLIO MANAGEMENT SPECIAL REPORT 2 How CPM units cover the asset spectrum of their institution Multinationals/large cap Investment grade Companies surveyed against concentration risks and helps prevent losses from defaults or deterioration in creditworthiness. Firms, in turn, are able to conduct more business with a given set of customers. Optimisation also reduces economic and regulatory capital requirements, freeing capital to make new investments to diversify the portfolio, invest in new business growth or leverage customer relationships. Clearly, the credit sector is currently under stress, causing prices in the secondary market to plunge and liquidity to evaporate. However, the economic rationale for actively managing an otherwise illiquid and concentrated credit portfolio remains valid. We strongly believe some form of market-based exchange of credit risk will re-emerge, but CPM functions need to adjust their credit strategies to reflect the current lack of liquidity in the credit markets. Beyond this, there is scope for developing alternative techniques, including private club deals, risk pooling concepts and improved transaction structuring to avoid moral hazard or liquidity crunches. CPM can also help a bank manage its capital base more actively in times of capital constraint – for example, by developing a perspective on how capital will behave through the cycle and where the structural differences between capital performance requirements and actual performance lie. Banks can introduce a capital efficiency perspective into the riskweighted assets (RWA) calculation process, which can result in a reduction of RWA requirements of 10–25% without affecting the underlying businesses. The key factor here is that CPM has the advantage of being able to offer an integrated perspective on the RWA calculation process, whereas other functions (for instance, origination, middle office or risk) only focus on parts of it. The third value lever is balance-sheet management or reinvestment. By balancesheet management, we mean the risk/ return optimisation of the asset portfolio in the current market environment. Changes in liquidity availability, funding and capital cost can cause significant changes in the profitability of some credit businesses and require a re-evaluation of balance-sheet usage. CPM can help make these changes transparent and provide advice to a bank’s decision makers on balance-sheet capacity and capital allocation. By reinvestment, we mean simply that (excess) capital can be High yield Asset-backed credit Mid cap Small cap Commercial real estate Covered Not covered Retail lending Project and structured finance Other Residential real estate Consumer Small business Other NPLs Source: 2007/08 Survey on Credit Portfolio Management Practices invested in credit assets that provide enhanced yield or diversify the portfolio. Given the current market environment and correspondingly high spreads, this lever can be particularly interesting for banks with sufficient capital and a good funding base – provided they understand the operational and structural risks inherent in these positions. Finally, CPM can help banks improve distribution and generate extra fee income by using the credit portfolio to create investment opportunities for clients. CPM can add value by offering insights into the availability of appropriate assets and by guiding originators towards more standardised business that is eligible for distribution, thereby linking origination with capital markets. This is probably the value lever that has suffered most from the current crisis, not least because of investors’ lack of trust in complex structured credit products. CPM units can contribute to regaining trust by further developing and explaining the bank’s approach to CPM and making risk/return significantly more transparent to credit investors. The next horizon for CPM Why couldn’t CPM prevent financial institutions from being hit by the crisis? The survey shows CPM techniques benefit only parts of a bank’s credit assets – in particular, corporate credits with traditionally significant secondary market liquidity. In many cases, active management of other exposures is still in the early stages of development. This applies to the exposures worst hit by the credit crisis (subprime credit, leveraged loans, etc). However, financial institutions that took an advanced proactive portfolio management approach to a large part of their credit exposures appear to have suffered less during the turmoil and successfully limited the volatility of their credit books relative to other institutions. This sort of performance suggests the basic concepts behind CPM are robust. However, the new funding and capital environment, the repricing of liquidity and credit risk and the fundamental questioning of the originate-todistribute model call for some fundamental changes. Value proposition and performance measurement In the presence of liquid secondary markets, the key focus of credit portfolio managers was on capital optimisation, distribution and reinvestment – each with a short time horizon and often with a strong focus on revenue and return on equity. Activities were mainly aimed at generating interest income, reducing concentrations, managing credit events, recovering hedge costs, diversifying asset risk.net CPM.indd 65 Counterparty risk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 65 1/10/08 12:23:55 SPECIAL REPORT CREDIT PORTFOLIO MANAGEMENT 3 Three different business models based on CPM’s impact on value creation CPM impact Companies surveyed Pricing CPM model Hedging Structuring Creating markets (Re-) Investing Decision making III 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Value levers CPM impact Decision-maker Shared decision making Credit Treasury Advisory power Low involvement Portfolio optimiser Risk limiter II Adviser I Controller Improved origination • Target portfolio • Limit setting • Evaluation and pricing Capital optimisation • Regulatory capital mgmt. • Economic capital mgmt. • Improved risk mgmt. techniques • Downside risk reduction (Re-)investment • Investments in credit risk/ assets • Credit risk trading Improved distribution • Syndication • Securitisation/ product development Source: 2007/08 Survey on Credit Portfolio Management Practices 4 Perceived implementation success of CPM objectives Main objectives Importance 1 = low, 5 = high 4.7 4.2 4.4 4.4 Diversify concentration risk Release credit capital Capital management/ optimisation Enhance portfolio liquidity Active cycle management Maximise absolute earnings through reinvestments Create new markets 5 68 64 48 33 63 65 15 64 56 13 3.9 3.5 3.3 3.6 2.9 3.6 3.6 3.6 3.4 2.9 2.7 3.8 2.5 2.7 2.2 47 8 4.1 4.4 5.0 Limit unwanted risks/losses Controllers 48 4.3 3.4 3.7 4.2 4.3 4.3 Increase transparency of portfolio risk/return Advisers 60 3.6 3.0 Discipline origination Decision makers Implementation success % Scope 66 48 4 38 25 5 45 38 20 47 3 24 34 0 * Average calculated over total sample 29 45 * Source: 2007/08 Survey on Credit Portfolio Management Practices bases and arbitraging the regulatory weaknesses of Basel I. Currently, portfolio managers report a reinforced focus on improving origination (3.7 out of 5), but still see capital optimisation as the most important value lever (4.4 out of 5). However, these objectives need to be embedded in a clearly articulated credit strategy and 66 CPM.indd 66 cycle downturn (83%), only a minority (38%) currently pursue an active cycle management approach. The cycle management strategy will help CPM to detect deviations from long-term fundamental values, identify bubbles and respond to opportunities from mis-pricing that arise as a result of the cognitive biases of market participants (for instance, overconfidence, extrapolation of short-term trends into the future and loss aversion). These biases have been partly driving prices for many credit assets during this crisis. In future, portfolio managers will see their role as optimising the long-term risk-adjusted performance of the credit book through the cycle. However, there is a lack of consensus regarding appropriate performance measures over the course of the credit cycle. A majority (57%) were not fully satisfied with indicators used. Some portfolio managers even question the meaning of measuring the performance of CPM. This explains a finding in the survey that the contribution made by active CPM is sometimes not clearly understood or recognised within organisations, causing top management to challenge the value created by the function. If the discipline is to develop, banks will need to agree on clear, simple and cycle-informed performance measures that acknowledge the long-term time horizon of the CPM effort. CPM needs to operate with a longer time horizon. Credit portfolio managers need to explain why the bank is an appropriate owner of a particular credit asset or portfolio in case it will remain on the balance sheet. Portfolio managers also see the need for a more active cycle management strategy. Despite the fact most had foreseen the As figure 2 shows, the focus of many CPM desks has been on investment-grade corporate lending business, for which relatively liquid credit derivatives markets have developed. In the current crisis, however, writedowns have occurred primarily in less transparent and less liquid parts of the portfolio – primarily leveraged loans and residential mortgage-backed securities. In some cases, there was a heavy reliance on rating agencies to assess the risk of structured credit transactions, which led some banks to invest in collateralised debt obligation tranches without fully appreciating the risks involved. Perhaps unsurprisingly, nearly threequarters of the portfolio managers surveyed regard liquidity risk as increasingly important. They also observed the active management of correlation risk is beneficial in a market downturn, because correlations typically increase in stress situations, meaning portfolio hedges Credit risk October 2008 1/10/08 12:23:56 CREDIT PORTFOLIO MANAGEMENT SPECIAL REPORT might change dramatically. This suggests a need to take a comprehensive approach to managing the overall risk of a bank’s portfolio. CPM can provide transparency on the profitability of credit assets through the cycle and the various risk factors that can affect the portfolio’s profit and loss. The function can also suggest measures to improve the portfolio’s risk/return structure. Mandate and objectives Figure 3 describes the three different portfolio management mandate models that emerged from the survey: decision maker, adviser and controller. The decision-maker model accords the greatest power to the CPM function; the controller model the least. Decision makers can be further classified into: risk limiters, who only have veto/decision rights for capital optimisation; portfolio optimisers, who in addition have veto/decision power regarding reinvestments; and credit treasurers, who also have veto/decision rights over loan origination, typically with asset transfers. The survey shows the advisory and decision-maker models are equally prevalent (44% each), while controller is the least common (12%). Although the survey in general showed the effectiveness of CPM grows with the assigned power (see figure 4), it does not automatically follow that a decisionmaker approach is the right model for every bank. The optimal model depends on the strategic objective a firm wishes to pursue with CPM. An adviser model might be more suitable in some cases – for example, if the main objective is to increase secondary market liquidity of the credit book by providing guidance to origination on how to achieve this. In future, banks will have to think carefully about which mandate they assign to CPM groups to ensure successful implementation of their objectives in the new market environment. Functional responsibilities, tools and infrastructure Before the crisis, CPM had in many cases limited influence on the origination business of banks. That’s because secondary markets were considered to be infinitely liquid, implying undesired exposures on the credit book could be easily offloaded. Today, CPM survey participants emphasise the need for a strengthened relationship with the origination team to ensure risk- 5 Choice of business model reflected in location of CPM units Percentage of respondents CPM business models Controllers Location within institution Advisers Decision makers Product/ regional LoB 32 50 71 Central risk/finance function 68 50 29 Growing sophistication accompanied by relocation to business function Source: 2007/08 Survey on Credit Portfolio Management Practices Organisation and governance case, CPM is closer to the individual businesses, and it is easier for the group to actively manage a stand-alone profit and loss. However, the function’s scope is limited to the credit assets of the respective business line. In the second case, CPM can oversee the credit book of the institution, but is by nature more focused on mitigating risks instead of optimising risk/return. Stronger mandates are typically located in the line of business, whereas weaker mandates can be found in the risk or finance function (see figure 5). Although there is no single model for establishing CPM units, banks must ensure their CPM function is equipped with sufficient authority – in particular, versus the business lines – and is visibly represented in the relevant decisionmaking bodies of the firm. A reasonable balance of power between business lines and the CPM function can also help ensure there is a culture in which the two groups can challenge each other. We have outlined some general guidelines on how CPM can evolve to support the overall performance of credit businesses and be more effective in dealing with events such as the credit crisis. It is also important to note that if CPM is to be successful, it must be applied in a manner that is consistent with each individual bank’s culture and strategic orientation, as well as the new market environment. L Two potential organisational models for establishing CPM functions have evolved in recent years, which are almost evenly distributed within the survey population: CPM in the business line; and CPM in the risk or finance function. In the first Uwe Stegemann is a director at McKinsey & Company, based in Cologne. Gösta Jamin is an associate principal, based in Munich. Email: uwe_stegemann@mckinsey.com, goesta_jamin@ mckinsey.com adjusted pricing of new business and provide clear guidance on asset quality and structure, both for future syndication/ securitisation transactions and for defining and implementing a target portfolio. The survey reveals the need to improve infrastructure and tools used by CPM functions. To date, models have been mostly backward-looking or dependent on the assumption of efficient capital markets (for example, in the parameters used for model-based transfer pricing), and have proved insufficient to deal with complex instruments in real-life market conditions. Many institutions involved in reinvestment activities relied heavily on external ratings and did not develop their own perspective on the attractiveness of certain transactions. Interestingly, banks with weaker CPM functions (advisers) were more likely to reinvest in complex structured instruments (52%) than banks with stronger CPM functions (decision-makers 38%). In future, banks need to develop a forward-looking risk infrastructure and go beyond extrapolating past trends to take a more integrated perspective on future developments in the credit cycle. By doing so, CPM groups can play a significant role in identifying and managing structural risks that can affect overall performance. risk.net CPM.indd 67 67 1/10/08 12:23:56