Welcome
to
your
Neighbourhood
UNA’s Newcomers’ Guide to Resources and Services
The Old Barn
Community
Centre
6308 Thunderbird Blvd.
on UBC Campus
Programs
Coffee Shop
Fitness Centre
Events and Activities
Volunteer Opportunities
www.oldbarn.ca
604.827.4469
Welcome 2
2
2
2
2
Checklist
What is the UNA?
UNA Board of Directors
UNA Membership
Housing 3
3
3
Leasehold Properties
Services Levy and Rural Tax
Community Services
Community & Recreational Services
Education and Child Care Services
Recycling and Waste Services
Safety Services
Transportation Services
Licenses and Permits
Community Facilities Community Services Card
Free Access
Preferred Rate
Parks and Community Gardens
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5
5-6
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6-8
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9-11
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9
10
11
Meet People and Get Involved
12
Communications
Volunteering
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12
New To Canada
Health Care Services
Social Insurance Number (SIN)
Vehicle Licenses and Registration
Strata Living
Emergency - 911
School
Immigrant Settlement Agencies
English as a Second Language (ESL) Resources on
Vancouver’s West Side
Community Facilities Map
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14
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16
17-19
Contact Us 20
The UNA Office
The Old Barn Community Centre
Emergency Number -Fire, Police, Ambulance
Non-Emergency Numbers
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20
20
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20
TABLE OF CONTENTS
The UNA is responsible for providing
municipal functions like parking
regulation, public realm maintenance,
street and sidewalk repairs. The
UNA delivers community recreation
programming and also acts as the liaison
for the community’s use of UBC athletic
facilities. Residents’ opinions, views and
concerns are heard through the UNA and
help shape future development and the
allocation of community facilities at UBC.
Housing
UNA Board of Directors
Services Levy and Rural Tax
The UNA Board of Directors approximates
a municipal council for UBC’s residential
neighbourhoods. The Board is currently
comprised of four directors elected by
UNA residents, two directors appointed
by UBC and one appointed by the
Alma Mater Society (AMS). The number
of elected directors is determined by
the number of housing units and will
increase over time.
Home owners in the UNA pay a Rural Tax
to the Province of British Columbia and
a Services Levy to UBC. The two added
together are comparable to the City of
Vancouver municipal tax for a similarly
assessed property. The Services Levy
is collected as a “landlord charge” or
additional rent and is, deposited into the
Neighbours’ Fund which funds the UNA
Operating Budget.
What is the UNA?
UNA Membership
Now that you are living on the UBC
campus in Vancouver and in the UNA,
you may be surprised to learn that you
are not living in the City of Vancouver,
but on unincorporated provincial lands
referred to as Electoral Area A.
Becoming a UNA member is the best way
to become involved in your community.
UNA members are eligible to vote in UNA
elections and to stand for election as a
UNA director. The Board decides how
the UNA budget will be spent and also
makes decisions that affect most of the
day-to-day lives of all residents.
For more information about the Services
Levy, contact the UBC Finance office
at 604.822.3596. For more information
about the Rural Property Tax, phone
604.660.2421or 1.250.387.0555.
● Capital (for replacing the community
centre building and play equipment
in UNA parks)
If you are renting a property, please
speak with your rental agency for any
information you may require.
● Contingency (to provide for
unanticipated annual financial costs)
Congratulations and welcome to your
new neighbourhood! Moving to a new
neighbourhood is an exciting time, but
it can be confusing. This Newcomers’
Guide has information that will help you
settle in the UNA.
Checklist of things to do in your
first few weeks:
Visit the UNA’s website: www.myuna.ca
to learn more about the UNA
● Apply for the UNA Community Services
Card (page 9)
● Apply for UNA membership (page 2)
● Register for the next Newcomers
Orientation
● Visit The Old Barn Community Centre
(www.oldbarn.ca - 6308 Thunderbird
Blvd.) (page 16)
● Explore your neighbourhoods and the
UBC Campus
●
The
University
Neighbourhoods
Association (UNA) was established in
2002 to bring governance to and promote
the creation of a vibrant, diverse and
sustainable community for the residents
of UBC’s residential neighbourhoods. In
2012, approximately 8,000 residents live
in five UNA neighbourhoods: Hampton
Place, Hawthorn Place, Chancellor Place,
East Campus, and Wesbrook Place - our
newest neighbourhood.
Leasehold Properties
HOUSING
WELCOME
Welcome
All UNA neighbourhood housing is
leasehold property. This means that the
home owners do not own the land, but
lease the land from UBC. Home owners
can freely buy and sell their homes
through assignment of their leases until
the lease expires, typically in 99 years.
There are several reserves held within
the Neighbours’ Fund, acting as an
insurance policy to allow for any large
unexpected or cyclical costs which are
too large to be managed within the
annual operating budget of the UNA.
● Infrastructure Replacement (used
for streets, water, and lights)
● Rate Stabilization (to guard against
unforeseen changes in the City of
Vancouver tax rates)
Anyone 18 years of age or older, who
lives in a UNA neighbourhood, is eligible
to become a UNA member. Membership
is free and you may apply online at
www.myuna.ca. If you have any
questions about becoming a UNA
member, contact the UNA Office by
email at reception@myuna.ca or phone
604.827.5158.
The websites for the UNA and The Old Barn Community Centre contain information about
your community. Visit www.myuna.ca and www.oldbarn.ca regularly to keep up to date!
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Wesbrook Community Centre
A new community centre in Wesbrook
Place is expected to open in the near
future. Some key elements of the new
community centre include a gymnasium
and fitness centre, meeting rooms, a
dance studio, and child minding. Visit
www.myuna.ca.
Community &
Recreational Services
The Old Barn Community Centre
The Old Barn Community Centre,
located at 6308 Thunderbird Blvd. is a
welcoming place where you can come
to work out in the Exercise Room,
enjoy a coffee or something to eat at
the coffee shop, attend a program,
community celebration or simply visit
with your family and friends in one of
the Community Centre’s public spaces.
The building is equipped with wireless
internet and plenty of places to plug in
your laptop.
Other Recreational Services
You can also access other recreational
services provided by UBC or the City
of Vancouver. On UBC campus, UBC
Athletics offers recreational programs.
Visit www.rec.ubc.ca or call 604.822.6000
for more information.
The City of Vancouver Board of Parks
and Recreation operates 22 community
recreation centres - West Point Grey,
Dunbar, and Kitsilano Community
Centres are the closest. For more
information, see page 16 or visit
www.vancouver.ca/parks.
The Old Barn offers programs for
everyone in your family, from toddler,
preschool, children, youth, adults to
seniors. Programs include arts, fitness,
martial arts, educational, language, dance
and music classes. All programming and
community events information can
be found in the program guide or at
www.oldbarn.ca. The Program Guide is
published three times each year (Spring
& Summer, Fall, Winter) and is delivered to
homes in March, August, and December.
Education and
Child Care Services
Child Care
UBC Child Care provides a range of
services to meet the needs of families
living, working or studying at UBC. UNA
residents with no affiliation to UBC have
access to 24 daycare spaces in UBC Child
Care. To learn more, visit www.childcare.
ubc.ca. For information about non-UBC
childcare and list of service providers,
visit www.wstcoast.org.
Education
There are two public schools serving
families living at UBC and the University
Endowment Lands: University Hill
Elementary School (uhill-elem.vsb.bc.ca)
and University Hill Secondary School
(uhill-sec.vsb.bc.ca). To register your
child for school, phone the Vancouver
School Board (VSB) at 604.713.5000 or
visit their website www.vsb.bc.ca.
Recycling and Waste Services
Recycling and Waste
UBC offers undergraduate, graduate and
PhD programs in 12 different faculties.
For information on post-secondary
academic programs, please visit
www.ubc.ca.
For information on
continuing studies courses for adults,
visit www.cstudies.ubc.ca.
Recycling and waste services are
provided through your strata or property
management company. Check with your
strata council property manager for more
information.
Composting
All UNA buildings are eligible to become
part of UBC’s organics collection program
by joining the UNA/UBC composting
program. The organic waste collected
through this program goes to the UBC InVessel Composting Facility in Wesbrook
Place where it becomes compost. To
find out more about how your strata
can participate in the composting
program, visit www.myuna.ca/or phone
604.827.5158.
The Old Barn hosts special
events throughout the year:
● Lunar New Year Celebration
(January or February)
● Easter Crafts (March or April)
● Earth Day Celebration (April)
● Canada Day Celebration (July)
● Evening in the Park Series
(July & August)
● Annual Barn Raising Celebration
(September)
● Halloween Party (October)
● Christmas Celebrations
(December)
● Community Skating Party
(December)
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Planned school sites at UBC include:
1. The new secondary school on 16th Ave. at Ross Dr. in Wesbrook Place, is
expected to open in late 2012. It will house Grade 9 through 12.
(Capacity: 800 students).
2. A new elementary school will replace the existing University Hill Secondary school
at Acadia Rd. It will house kindergarten through Grade 8. Capacity; 860 students.
3. The existing University Hill Elementary school will be realigned to accommodate
kindergarten through Grade 5. (Capacity: 410 students).
4. A third elementary school site has been identified in Wesbrook Place for future
development.
For further information call VSB Planning and Facilities at 604.713.5254.
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COMMUNITY SERVICES
COMMUNITY SERVICES
Community Services
COMMUNITY SERVICES
The Blue Light Phones can be found at
various locations around campus. They
are not just for emergencies, but also
provide you with direct phone access
to Campus Security. For safety concerns
and general assistance (including
directions), push the button once and
Campus Security will answer your call.
For more non-emergency phone
numbers, see page 20.
E-waste
You can drop off electronic waste,
including old computers and related
equipment at UBC Waste Management
(2329 West Mall). There are boxes located
at the Old Barn Community Centre (6308
Thunderbird Blvd.) where you can deposit
household batteries and cell phones for
recycling. For more information, visit
www.myuna.ca.
Transportation Services
Public Transit
TransLink is Vancouver’s transit authority.
It operates buses, skytrains, seabuses
and the West Coast Express. Vancouver is
divided into three transit zones. All buses
that come to UBC stop at the bus loop
(Wesbrook Mall near MacInnes Field and
the Student Recreation Centre).
Safety Services
The UNA neighbourhoods are safe
neighbourhoods with a lower crime
rate than many parts of the Lower
Mainland. The RCMP provides policing
for the entire campus community and
is located at 2990 Wesbrook Mall. The
RCMP non-emergency phone number is
604.224.1322.
To get more information on schedules or
to plan a trip by public transit, visit
www.translink.ca or call 604.953.3333.
You can also pick up a bus schedule and
route map from the UBC Bookstore (6200
University Blvd.)
Community Shuttle Buses
There are three community shuttle
routes at UBC. C19 goes from Alma and
Broadway along NW Marine to UBC.
C20 covers destinations and residences
on the west side of campus including
Totem Park, the UBC Botanical Garden,
Nitobe Memorial Garden, the Museum
of Anthropology and the Chan Centre.
C22 serves residents on the east side of
campus, including Hampton Place and
Fairview/Acadia. All routes begin and
end at the north side of the Student
Recreation Centre, adjacent to the diesel
bus loop, and provide connections with
existing services at the UBC loop and
service to UBC Hospital. To view a route
map and timed schedule, visit
www.transportation.ubc.ca.
Parking
Residential buildings in the UNA provide
underground parking for its residents.
Check with your strata council or rental
agent for your building’s parking rules.
On street parking in each neighbourhood
is very limited. The current interim
parking rules allow residents and their
visitors to park on the street for free. To
learn about the parking rules in your
neighbourhood, visit www.myuna.ca/
School Bus Program
The UTown@UBC School Bus program
is a volunteer-run, non-profit program
that transports children living at UBC
and UNA to five neighbouring public
schools: University Hill Elementary,
Queen Elizabeth Elementary, Queen
Mary Elementary, Queen Elizabeth
Annex and Southlands Elementary. To
learn more about this program or to pick
up a registration form, email
utownbus@gmail.com.
There are many paid parking options on
UBC campus, including parkades, onstreet metered parking, and surface lots.
For more information, visit
www.parking.ubc.ca.
Proof of residency can include a
driver’s license, lease agreement
or current month’s utility bill.
The principle behind on-street parking is to provide neighbourhood residents and
visitors, including service vehicles and shoppers, an opportunity to park their vehicles
in UNA neighbourhoods for short periods of time.
Parking regulations are enforced by the BC Commissionaires on behalf of the Ministry
of Transportation and Infrastructure (MOTI), who have the authority for the roads in the
neighbourhoods. The UNA office issues parking decals and permits to the residents.
If you find that your car is missing:
1. It may have been towed if you have parked in violation of the posted signage. Call:
a. Drake Towing: 604.251.3344
b. UBC Parking and Access Control: 604.822.6786
c. UBC Campus Security: 604.822.2222
2. Call the RCMP: 604.224.1322.
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COMMUNITY SERVICES
The UBC Campus Security provides 24hour assistance, seven days a week.
Call 604.822.2222 if you have a safety
concern or security situation.
WHAT to bring:
• For Resident Parking Decal:
driver’s license and vehicle
registration
• For Visitor Parking Permit: proof of
UNA residency
Community Facilities
Animal Licenses and Control
Community Services Card (CSC)
It is possible for UNA residents to licence
their dogs with the City of Vancouver. A
licence helps to protect your dog should it
go missing. To find out more, go to City of
Vancouver Animal Control (vancouver.ca/
commsvcs/LICANDINSP/animalcontrol/
index.htm) or phone the Vancouver
Animal Shelter at 604.871.6888.
UNA residents have long-term preferred
access to UBC’s recreational facilities.
The UNA Community Services Card
(CSC) provides residents with free access
or preferred rates to many arts and
recreational facilities on campus and
in the City of Vancouver. All residents,
including children, are eligible for a CSC.
To apply, bring your proof of residency to
the UNA office (202-5923 Berton Ave.)
When walking your pet, please keep
them out of the community gardens
and children’s playgrounds, and
make sure you clean up after any
mess they make.
Nitobe Memorial Garden
1895 Lower Mall
T. 604.822.6038
www.botanicalgarden.ubc.ca/nitobe
Present your CSC at the Botanical Garden
front gate and receive a free Annual
Pass, which includes access to Nitobe
Memorial Garden.
Outdoor Basketball Court
The Outdoor Basketball Court is located
beside the Thunderbird Parkade on
Thunderbird Blvd. This facility is shared
by UNA residents and UBC students.
Outdoor Skate Park
The Outdoor Skate Park will be located
beside the Thunderbird Parkade
and Outdoor Basketball Court on
Thunderbird Blvd. This facility is shared
by UNA residents and UBC students.
Business Licenses
All home-based business operators must
obtain a business license from UBC.
The application form and fee schedule
is available from the office of UBC
Permits and Inspections, Campus and
Community Planning (2210 West Mall) or
online at www.planning.ubc.ca.
Vancouver Public Library (VPL)
West Point Grey Branch
4480 West 10th Ave.
T. 604.665.3982
www.vpl.ca
Present your CSC at the West Point Grey
Branch and receive the VPL library card
for free.
Free Access
Museum of Anthropology (MOA)
6393 NW Marine Drive
T. 604.827.5932
www.moa.ubc.ca
Present your CSC at the MOA and receive
free access to the Museum, and 10% off
at the Museum Shop.
UBC Libraries
Koerner Library
1958 Main Mall
T. 604.822.2725
www.library.ubc.ca
Purchase a UBC Library Card at the
Koerner Library. Bring your receipt and
CSC to the UNA office, and receive a full
reimbursement.
UBC Botanical Garden
6804 SW Marine Dr.
T. 604.822.4208
www.botanicalgarden.ubc.ca
Present your CSC at the Botanical Garden
front gate and receive a free Annual Pass.
Photo: Goh Iromoto
COMMUNITY SERVICES
WHERE and WHEN to apply for
your parking decal or visitor
permit:
• UNA office (202-5923 Berton
Ave.), M-F: 8:30 am – 4:30 pm
Licenses and Permits
COMMUNITY FACILITIES
WHO requires a parking decal
or visitor permit:
ONLY residents from Hawthorn Place
and Wesbrook Place
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The Old Barn Community Centre
6308 Thunderbird Blvd.
T. 604.827.4469
www.oldbarn.ca
Present your CSC to receive a discounted
rate.
Osborne Centre
6108 Thunderbird Blvd.
T. 604.822.0207
UNA residents have access to gym
space and the gymnastics programs at
the Osborne Centre. Some classes are
run through The Old Barn Community
Centre. Check The Old Barn’s Program
Guide for program information.
Beaty Biodiversity Museum
2212 Main Mall
T. 604.827.4955
www.beatymuseum.ubc.ca
Present your CSC to receive a discounted
membership rate.
Photo: Beaty Biodiversity Museum
COMMUNITY FACILITIES
Parks and Community Gardens
UBC Aquatic Centre
6121 University Blvd.
T. 604.822.4501
www.aquatics.ubc.ca
Present your CSC to receive a discount
for drop-in rates.
Modo the Car Co-op
200 – 470 Granville St.
T. 604.685.1393
www.modo.coop
Present your CSC to receive $50 in usage
credits.
The UNA community is blessed with
generous green spaces. Besides the
Pacific Spirit Regional Park that comprises
763 hectares of forest and foreshore,
neighbourhood parks include the Jim
Taylor Park, Hawthorn Park, Eagles Park,
and Rhododendron Wood in Hawthorn
Place; Iona Green in Chancellor Place;
Michael Smith Park and Khorana Park in
Wesbrook Place. There are five more new
parks being built in East Campus and
Wesbrook Place in the near future. See
page 17 for park locations.
The CSC does not constitute
membership in the UNA.
UNA
membership, which is also free, must
be applied for separately. Adults over
18 years of age are eligible for UNA
membership, which gives members
the right to vote in UNA elections and
to run for election. You do not need
to be a Canadian Citizen to become a
UNA member. For more information on
UNA membership, please see page 2 or
contact the UNA office at 604.827.5158.
The community is also home to the
UNA Community Gardens in Hawthorn
Place and community plant stewardship
(plantings of herbs, vegetables and fruit
trees near The Old Barn Community
Centre).
New community gardens
are opening in 2012 in Nobel Park in
Wesbrook Place. For more information,
contact the UNA office at 604.827.5158
or email reception@myuna.ca.
Doug Mitchell Thunderbird
Sports Centre
6066 Thunderbird Blvd.
T. 604.822.6121
www.mitchellcentre.com
Present your CSC to receive a discount
for drop-in rates.
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COMMUNITY FACILITIES
Preferred Rate
MEET PEOPLE
In BC, work experience which
includes
volunteer
and/or
community service, is a component
of graduation transitions and is
a graduation requirement for all
high school students. The Old Barn
Community Centre offers volunteer
opportunities for high school
students. To register, complete
the volunteer registration form at
The Old Barn front desk or email
volunteer@oldbarn.ca.
Communications
Get involved in your community, and
stay informed about community news
and activities. The UNA communicates
with you in various ways:
● Weekly email newsletter- myuna
announcements – To sign up, visit
www.myuna.ca/emailsignup/
● Websites – www.myuna.ca and
www.oldbarn.ca
● Social Media- Facebook linkswww.facebook.com/university
neighbourhoodsassociation
and www.facebook.com/theoldbarn
communitycentre
● Monthly newspaper - The Campus
Resident – delivered to your home and
available online at www.myuna.ca.
● Annual Report – published each fall available at the UNA office and online
at www.myuna.ca.
Join us on
FACEBOOK!
Keep up to date with all of
the latest news and events
that happen in your
community!
The University
Neighbourhoods
Association
Volunteering
Volunteering is an important part of a
UNA resident’s life. It is a good way to
meet new people, learn new skills and
gain some work experience. To volunteer
for various UNA committees, visit
www.myuna.ca. To volunteer with The
Old Barn Community Centre, visit
www.oldbarn.ca/join-us/volunteer/
and the
The Old Barn
Community Centre
New to Canada
The UBC Faculty of Dentistry operates
the UBC Dental Clinic at 2199 Wesbrook
Mall. The BC Dental Association offers
a list of dentists:
www.bcdental.org/Find_a_Dentist/
Health Care Services
Medical Services Plan (MSP)
The BC Government’s Medical Services
Plan (MSP) is for BC residents who are
Canadian citizens, some workers, landed
immigrants or government-assisted
refugees. New BC residents are eligible
for MSP coverage after completing a
waiting period. Temporary visitors to
Canada may not be eligible. Private
insurance coverage is recommended.
Hospitals and Walk-In Clinics
The UBC Hospital Urgent Care Centre
offers specialized treatment for nonlife threatening emergencies. It is
located at 2211 Wesbrook Mall. Phone
604.822.7121 for more information. The
Vancouver Coastal Health Authority
provides an online search tool (www.vch.
ca/locations_and_services/find_health_
services/) to help you find health services
in the Metro Vancouver area.
MSP pays for most health costs, such
as doctors, and most medical tests and
treatments, some exceptions apply.
When your MSP coverage begins, you
will receive a CareCard - this is considered
your official identification. Sign your
card and take it with you when you
go to a doctor, clinic or hospital. For
more information, visit www.hibc.gov.
bc.ca or phone Health Insurance BC at
604.683.7151.
If your medical concern is not very
serious, you can go to a walk-in clinic
without making an appointment. The
closest walk-in clinic is the University
Village Medical & Dental Clinic (228-2155
Allison Rd.)
Doctors
There are two types of doctors: family
doctors (general practitioners) and
specialists. Family doctors take care of
most medical problems and may refer
you to a specialist if necessary. You are
required to make an appointment before
going to the doctor. To find a doctor:
● Ask your friends, neighbours or other
people in your community.
● Check some hospitals that may have
a list of doctors who are taking new
patients.
● Visit www.cpsbc.ca to find a list of
doctors who are taking new patients
Social Insurance Number (SIN)
To work in Canada, you need a Social
Insurance Number (SIN). To apply,
phone 1.800.206.7218 or visit www.
servicecanada.gc.ca.
The
closest
Service Canada Centre is on 125 East
10th Ave. Service Canada also offers
Multi-Language Extension services in
Cantonese and Mandarin. Visit them at
the S.U.C.C.E.S.S. office (28 West Pender
St.) or at the MOSAIC office (Floor 2, 1720
Grant St.) See page 15 for details.
HealthLink BC provides health topics,
medication and health services
available in your area. Phone 811 to
speak to a nurse, pharmacist or dietitian.
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NEW TO CANADA
Meet People
and Get Involved
NEW TO CANADA
If you do not have a drivers license, but
require BC identification, you can apply
for a BC ID card. Take identification to
any driver licensing office, pay the BCID
card fee and have your photo taken.
Your new BCID card will be mailed to
you within six weeks. Check
www.icbc.com/driver-licensing/BCID
for full details.
Driver’s License
You must have a licence and insurance
to drive in BC. If you have a valid driver’s
licence from your country, you can use
your licence for 90 days. You must apply
for a BC license within 90 days. Visit
www.icbc.com or go to the nearest
licensing office located at 4126
MacDonald St. or phone 604.661.2255.
Emergency 911
If you have an emergency, there are three
kinds of help you can ask for: Police, Fire
and Ambulance. You can ask for any of
these three services by calling one phone
number: 911. Make sure that everyone
in the family, including children, knows
how and when to dial 911. Write your
address by the phone, so that your family
can say it quickly in an emergency.
Registration and Insurance
After obtaining your driver’s licence, you
must register your car, buy licence plates
and car insurance. You can do this at any
Autoplan (insurance broker). The closest
is Westland Insurance on 3318 Wesbrook
Mall.
Strata Living
Calling 911 for police and fire help does
not cost money, even from a pay phone.
You can ask for help in your own language
if you do not speak English. Learn to say
the name of your language in English. If
you dial 911 by mistake, please do not
hang up. Stay on the line and indicate
you do not need help. If you hang up,
the police will attend just in case you do
need help.
What is different about living in a strata?
● You own your unit or apartment as well
as sharing ownership and responsibility
for “common property”.
● You must contribute to the cost of
running the building by paying strata
fees.
● You also must pay money into
a reserve fund, for future long term
replacement costs such as painting the
building or replacement of gutters.
● Compared to living in a freestanding
house, there will be lifestyle restrictions
in a strata. There are rules that may
affect things including renovations to
your home, where you can park,
whether you can rent out your unit or
whether you can keep pets.
The UNA meets with strata presidents and
representatives of each neighbourhood
three times per year to discuss issues.
Visit www.myuna.ca to view the meeting
notes.
The Canada Child Tax Benefit is a
monthly payment to families to
help them with the cost of raising
children under age 18. To apply, phone
1.800.387.1193 or visit www.cra.gc.ca.
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Multilingual Orientation Service
Association for Immigrant
Communities
(MOSAIC)
The Vancouver School Board (VSB) has
Settlement Workers to help you and
your child settle in the new schools
and communities. The UNA and VSB
Settlement Workers jointly create many
programs to support newcomer parents,
such as Newcomer Parents’ Support
Groups and some of the Newcomers’
Lecture Series. For more information, call
604.713.5999.
www.mosaicbc.com
Grant Street Main Office
2nd Floor – 1720 Grant St. Vancouver
T. 604.254.9626
E. settlement@mosaicbc.com
Pacific Immigrant Resources
Society (PIRS)
The
Vancouver
School
Board
Multicultural Liaison Workers act as
a liaison among school, family and
community. They support students,
families and school personnel by
facilitating communication in spite of
linguistic or cultural differences. For more
information, call 604.713.5999 or visit
www.vsb.bc.ca/multicultural-workers.
www.pirs.bc.ca
210-3680 East Hastings St. Vancouver
T. 604.298.5888
E. info@pirs.bc.ca
United Chinese Community
Enrichment Services Society
(S.U.C.C.E.S.S.)
www.successbc.ca
Pender Street Main Office
28 West Pender St. Vancouver
T. 604.684.1628
E. settlement@success.bc.ca
Immigrant
Settlement Agencies
Immigrant Services Society
of BC (ISS of BC)
Fraser Street Office
5834 Fraser St. Vancouver
T. 604.324.1900;
(Chinese) 604.324.8300 ext 107 and 105;
(Punjabi, Hindi) 604.324.8300 ext 106
E. settlement@success.bc.ca
www.issbc.org
Drake Street Main Office
530 Drake St. Vancouver
T. 604.684.7498
E. settlement@issbc.org
Granville Street Office
300-8268 Granville St. Vancouver
T. 604.323.0901
E. settlement@success.bc.ca
The UNA and S.U.C.C.E.S.S jointly sponsor a comprehensive settlement service to help
immigrants gain the knowledge and resources necessary to adapt to the Canadian way
of life. Services are offered in both English and Mandarin, and include the following:
answering inquiries on immigration, citizenship, housing, customs, medical and health,
assist in form filling, making referrals and connecting to services and resources in the
community.
Drop in times and appointments are available at The Old Barn Community Centre (6308
Thunderbird Blvd.) For more information, contact helen.su@success.bc.ca or phone
604.408.7274 ext 2052.
15
NEW TO CANADA
School
Vehicle Licenses
and Registration
Community Centres
Address
Phone #
Dunbar Community Centre
4747 Dunbar St.
604.222.6060
Kerrisdale Community Centre
5851 West Blvd.
604.257.8100
Kitsilano Community Centre
2690 Larch St.
604.257.6976
Marpole Oakridge Community Centre
990 West 59th Ave.
604.257.8180
The Old Barn Community Centre
6308 Thunderbird Blvd.
604.827.4469
West End Community Centre
870 Denman St.
604.257.8333
West Point Grey Community Centre
4397 West 2nd Ave.
604.257.8140
Vancouver Community College
Address
Phone #
Scottish Cultural Centre
8886 Hudson St.
604.263.6955
VCC Downtown campus
250 West Pender st.
604.443.8300
VCC Broadway campus
1155 East Broadway
604.871.7000
English Language Services for
Adults (ELSA)
Address
Phone #
Chinese Rhenish Church
5 King Edward Ave.
604.879.1161
Educacentre College
896 West 8th Ave.
604.708.5100
Little Mountain Neighbourhood House
MOSAIC
Quaker Meeting Place
3981 Main St.
604.879.7104
301-2730 Commercial Dr.
604.684.8825
206-2555 Commercial Dr.
604.708.3905
1090 West 70th Ave.
604.263.5015
8268 Granville St.
604.323.0901 ext 107
5834 Fraser St.
604.324.8300 ext 105
Vancouver Public Libraries (VPL)
Address
Phone #
Central Branch
350 West Georgia St.
604.331.3603
Oakridge Branch
191 – 650 West 41st Ave.
604.665.3980
South Hill Branch
6076 Fraser St.
604.665.3965
Churches
Address
Phone #
Marpole United Church
1296 West 67th Ave.
604.266.8822
Sixteenth Ave. Gospel Chapel
2756 West 16th Ave.
604.733.0915
S.U.C.C.E.S.S.
Trinity Baptist Church
1460 West 49th Ave.
604.266.6238
West Point Grey Baptist Church
4509 West 11th Ave.
604.228.9747
Others
Address
Phone #
English Language Institute (UBC)
2121 West Mall
604.822.1555
ISS of BC
333 Terminal Ave.
604.684.2561
The map on the following page intends to position UNA Neighbourhoods on UBC Campus,
as well as indicate many of the Community Facilities of which UNA Residents have access.
Licenses and Permits
University Neighbourhoods
Association
22. UBC Campus and
Community Planning
Community and
Recreational Services
Parks and Community Gardens
1. Beaty Biodiversity Museum
2. Doug Mitchell Thunderbird
Sports Centre
3. Museum of Anthropology
4. Nitobe Memorial Garden
5. Osborne Centre
6. Outdoor Basketball Court
7. Rashpal Dhillon Track and Field Oval
8. Spencer Field
9. Student Recreation Centre
10. The Old Barn Community Centre
11. UBC Koerner Library
12. UBC Botanical Garden
13. UBC Aquatic Centre
14. UBC Skate Park (future)
15. Wesbrook Community Centre
and turf field (future)
East Campus
23. East Campus Park (future)
Hawthorn Place
24. Eagles Park
25. Hawthorn Park
26. Jim Taylor Park
27. Rhododendron Woods
Chancellor Place
28. Iona Green Park
Wesbrook Place
29. Khorana Park
30. Michael Smith Park
31. Brockhouse Park (future)
32. Mundell Park (future)
33. Nobel Park (future)
34. Unnamed Park (future)
Childcare and Education Services
16. UBC Childcare
17. UHill Secondary (before Sept 2012)
& UHill Elementary (after Sept 2012)
18. UHill Secondary (after Sept 2012)
Recycling and Waste Services
35. UBC Waste Management
Emergency Services
Other Services
19. Fire Hall
20. RCMP University Detachment
21. UBC Hospital
36. Wesbrook Village (see a list of
retailers on the back cover)
37. UBC Dental Clinic
38. University Village Medical &
Dental Clinic
Transportation Services
39. UBC Main Bus Loop
40. UBC Trolley Bus Loop
The above information is subject to change. Confirm all contact details with each service provider.
16
17
COMMUNITY FACILITIES MAP
NEW TO CANADA
Index of Community Facilities on the UBC Campus
English as a Second Language (ESL) Resources
on Vancouver’s West Side
COMMUNITY FACILITIES MAP
17
16
Hampton
Place
38
23
39
28
30
Wesbrook
Place
20 19
8
2
21
7
36
37
9
Chancellor
Place
East
Campus
29
40
6
13
14
15
5
18
24
1
26
10
11
25
3
Hawthorn
Place
27
22
35
12
4
The map above only intends to position the five UNA neighbourhoods on the UBC campus map,
and should not be used as a direct reference to include or exclude any buildings under the UNA
jurisdiction. To find out whether your building is part of the UNA, email reception@myuna.ca.
The map should also be used as a guide to locate Community Facilities- please refer to exact
address for location of buildings. Future developments are subject to change.
18
19
31
32
34
33
COMMUNITY FACILITIES MAP
Map of UNA Neighbourhoods location and Community Facilities on the UBC Campus
CONTACT US
The UNA Office
Emergency Numbers for
Fire, Police, Ambulance
202-5923 Berton Ave.
Vancouver BC V6S 0B3
T. 604.827.5158
F. 604.827.5375
E. reception@myuna.ca
W: www.myuna.ca
911
Non-Emergency Numbers
Campus Security 604.822.2222
Hours of Operation
Mon-Fri 8:30 am – 4:30 pm
Poison Control
604.682.5050
The Old Barn
Community Centre
RCMP (University Detachment)
604.224.1322
6308 Thunderbird Blvd.
Vancouver BC V6T 1Z4
T. 604.827.4469
F. 604.827.3471
E. reception@oldbarn.ca
W: www.oldbarn.ca
UBC Hospital Urgent Care
604.822.7662
Hours of Operation
Mon-Sun 7:00 am – 10:00 pm
Holidays 12:00 pm – 6:00 pm
Vancouver Fire Department
604.665.6000
If you do not reside in one of the UNA neighbourhoods, you may be
part of the University Endowment Lands or Acadia Park Residence.
Acadia Park Residence
(UBC Student Family Housing)
University Endowment Lands (UEL)
www.universityendowment
lands.gov.bc.ca/
www.housing.ubc.ca/
student-family-housing
5495 Chancellor Blvd., Vancouver
T. 604.660.1810
E. Patricia.Kereiff@gov.bc.ca
2707 Tennis Cres., Vancouver
T. 604.822.4411
E. family@housing.ubc.ca
This guide was published in May 2012. All information is subject to change. Please check with
the UNA office 604.827.5158 or visit www.myuna.ca for updates.
20
EXPERIENCE
Wesbrook Village is a vibrant
community where residents can
live, work and play. Wesbrook
delivers the exceptional lifestyle
that only living at UBC can offer
- beautiful parks and greenways,
breathtaking forest pathways, state
of the art recreational & cultural facilities,
exemplary schools & childcare, and diverse shops & services.
Grab a cup of coffee and explore the urban convenience of
Wesbrook Village right at your doorstep.
*Visit our Discovery Centre
during your first visit and
receive a coupon to be used at
the Wesbrook Village Retailer of your choice!
www.wesbrookvillage.com
for a list of shops, services & community events
Parks & Recreation
Khorana Park
Smith Park
Norman MacKenzie Square
Pacific Spirit Park
Eat & Drink
Blenz Coffee
Chef Hung Taiwanese Beef Noodle (Fall 2012)
Jugo Juice
Menchie’s Frozen Yogurt (Summer 2012)
Togo Sushi
Information
Wesbrook Discovery Centre
University Neighbourhoods
Association
Village Gate Homes &
Wesbrook Properties
N
TO UBC
MAIN CAMPUS
16TH AVENUE
4
4
BERTON AVENUE
1
2
2
1
10
WESBROOK MALL
23
6
SHRUM LANE
10
Shops & Services
BC Liquor Store (Fall 2012)
Careville Health (Summer 2012)
Mozart School of Music
Royal Bank
Running Room
Save On Foods
Wesbrook Village Dental Centre
Wesbrook Eyecare
Westland Insurance
Vicki’s Nail Salon (Summer 2012)
5
1
9
7
8
3
4
3
VILLAGE LANE
5
1
3
BIRNEY AVENUE
Dining,
Shopping,
Services, & More!
www.wesbrookvillage.com
2