MANAGEMENT & LEADERSHIP DEVELOPMENT MODULE EXECUTIVE SUMMARY MAINTAINING A UNION FREE ENVIRONMENT Behavioral Expectations: Module Outline: Recognize initial union activity Prerequisites: None Schedule: Half Day Session Understand what you can or cannot tell employees about unions This course is designed to teach managers and supervisors (often the first to hear of union activity) how to recognize initial activity and how to lawfully and effectively respond to it. An important objective of the course is to make the supervisors/managers feel comfortable when talking about unions and helping them communicate your company’s position on unions. Understand what a union authorization card is Know the three things a union can do with cards it collects Topics Covered: Why Employees Turn to Unions What irritates employees Types of employees that resort to unionism Managers or supervisors that cause unionism Learn about the seven types of employees that unions exploit The Managers Role in Preventing Unionism Communication programs Associate programs Traits of a good supervisor What Can Be Said During a Union Campaign Facts Opinions Experiences Examples This program has been approved for re-certification hours toward PHR and SPHR re-certification through the Human Resource Certification Institute (HRCI). The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute’s criteria to be pre-approved for recertification credit. For more information about certification or re-certification please visit the HRCI homepage at www.hrci.org Significance of Union Authorization Cards Three things a union can do with the cards it collects The National Labor Relations Act Findings and policies Definition of a supervisor Rights of employees Unfair labor practices Representatives and Elections What You Can Do To Prevent a Union From Starting Training for union-free supervisory techniques Union vulnerability audit The Managers’ / Supervisors’ Role Dedicated and positive staff Key Learning Points: 1. Participants will learn the importance of how to lawfully respond to union activity. 2. Understand how to effectively communicate your company’s position on unions. 3. Learn new ways of organizing. Copyright 2010 The Employers Association Course #2037 3020 West Arrowood Road Charlotte, NC 28273 (704) 522-8011 Fax (704) 522-8105 www.employersassoc.com