Private Circuits
PRICE INFORMATION
DECEMBER 2005
ISSUE 1
No dialling,
no waiting and
no engaged signals
Contents
Introduction
Page 3
Calculating the price of a Private Circuit
Page 5
Ethernet Private Line Products:
MegaStream Ethernet
Pages 6-11
BT Enterprise Ethernet
Pages 6-11
Pricing Structure
Pages 8-11
Digital Products:
KiloStream, KiloStream N
Pages 12-14
MegaStream, MegaStream genus
Pages 15-19
Analogue Products:
Standard, Premier and Network
Page 20
General Information:
Business Continuity
Service Levels
Discount Contracts and Packages
Useful contact information
2
All prices quoted are exclusive of VAT unless otherwise stated.
Prices are correct at time of publication.
To view the BT UK price list please visit: http://www.serviceview.bt.com
Pages 21-23
Page 24
Pages 25-28
Page 30
Introduction
You rely on your local and wide area networks to connect your people
and to connect your sites. You want functionality and reliability so that
you can work efficiently and productively. If you have business critical
applications you want be able to run them with the confidence that your
data is safe from intruders. You want to be able to send emails, browse
the web, and access applications or databases, and you want this to be
instant and hassle free.
BT networks deliver the vast majority of BT products & services, so we
can safely say that we understand business and what it wants, and we
understand networking solutions. As one of the biggest suppliers of
Private Circuits and other data services in the UK, BT cover the whole
spectrum of available networks across many different types of business.
We work with most types of organisation across every industry and
public sector, supplying and managing network solutions for tens of
thousands of customers. This experience, combined with a support
system of world class partners, allows us to create complete solutions –
all managed by BT. In fact, BT offers virtually no end to the amount of
bandwidth services you can have to support business applications or
solutions.
A comprehensive range of network solutions
BT Private Circuits provide dedicated, uncontended, bandwidth for a
company’s exclusive use. Delivered over either copper or fibre, they
guarantee instant connection, no dialling, no waiting and no engaged
signals, making them one of the most reliable, efficient, flexible and
secure networks around. And, because they are ‘always on’ you always
stay in control. They are extremely resilient and easy to manage.
Offering both Point-to-Point and Point-to-Multipoint options,
throughout the UK, you can start with just two sites in your network and
add more sites as your business grows.
3
BT Private Circuits form an essential part of the business environment,
supporting key applications such as corporate data networks, email and
internet access. They offer great interoperability as they are protocolindependent, which is ideal if you want to manage your own networks or
introduce new applications. MegaStream Digital Private Circuits,
available from 1Mbit/s up to 622Mbit/s, have the facility to change
network configurations at will using modern, software-based multiplexers
or attachments, so they can be adapted should your business needs
happen to change. Ethernet Private Circuits offer you security, reliability
and a low cost of ownership, on a range of guaranteed circuit
bandwidths, from 0.2Mbit/s up to 100Mbit/s. By using common Ethernet
interfaces you can avoid the adaptation costs of connecting the service to
your existing routers and Local Area Network equipment. Ethernet
provides transparent bandwidth so that the traffic arrives at its
destination in exactly the same format as it left its source. What’s more,
distance independent pricing on circuit bandwidth makes this an
advantageous choice if you have sites which are some distance apart.
We at BT believe that we have the capability to develop and modify data
services as your business needs change over time, and as new
technologies become available. We also believe that we have the skills,
investment and sheer scale of network to sustain premium products and
services as business communications advance even further.
Our products and services have excellent UK coverage and you could be
up and running within as little as 25 working days of your order
(depending on choice of service). With a single network, controlled by BT,
you can rely on us to transport your voice and data traffic around the UK
as quickly and securely as possible.
4
Calculating the price of
a traditional private circuit
There are two charges for private circuits: an initial connection charge
plus an annual rental.
Traditional Private Circuit charges are calculated according to the link
between the local BT exchange and the customer’s site (local ends) and
the straight line distance between connecting BT exchanges (main link).
BT Local
Exchange
LOCAL
END
LOCAL
END
Customer
premises
Customer
premises
If both local ends for a private circuit are within the same BT local exchange area then there
is no requirement for a main link, thus charges are calculated for two local ends only.
BT Local
Exchange
LOCAL
END
Customer
premises
BT Local
Exchange
MAIN LINK
LOCAL
END
Customer
premises
If the local ends for a private circuit are within different BT local exchanges, then a main link is
required between the two exchanges, so charges are calculated on the main link plus two local ends.
Special main link rates apply when both local ends fall within the central
London zone, 0207 telephone area.
The annual charge varies according to the circuit type and the length
(part kilometres are rounded up to whole kilometres) and contract option
you choose. Details of the different types of private circuits and contract
options available are detailed in this booklet, together with prices.
All connection charges are subject to survey. Where the costs of providing
service are found to be above defined criteria BT will pass the charge on to the
customer. If the customer decides not to proceed then the order can be
cancelled without penalty. Details of the charges and exclusions are published
in the BT UK price list.
The minimum rental period for a Private Circuit is 12 months.
5
Ethernet Products
MegaStream Ethernet and BT Enterprise Ethernet provide guaranteed,
symmetrical, uncontended bandwidth between your business sites which
can be used in a number of ways to provide low cost ethernet
connectivity between your local and wide area networks. MegaStream
Ethernet can be used in isolation to provide point to point connectivity,
or to connect a number of remote sites to a single high speed ethernet
interface. Alternatively, MegaStream Ethernet can be used in
conjunction with BT Enterprise Ethernet to also include a number of
small remote sites in a point to aggregate network. (BT Enterprise
Ethernet cannot be used in isolation, it must always be used in
conjunction with MegaStream Ethernet.)
Ethernet services can be used to share data and to support applications
such as corporate email and internet access from a number of locations.
Main benefits:
• Lower cost of ownership: Service is delivered using plug & play
technology, using standard Ethernet interfaces which means you can
avoid the adaptation costs of connecting to your existing routers & LAN
(Local Area Network).
• Simple Pricing Structure: Metro pricing (within defined areas) and
National pricing structures apply. MegaStream Ethernet access pricing
is based on the radial distance between the customer site and BT
charging point. Core pricing (i.e. circuit bandwidth between charging
points) and all BT Enterprise Ethernet pricing is route based and
distance independent.
• Easy Bandwidth Upgrades: With a range of circuit bandwidths
available from 0.2Mbit/s up to a maximum of 100Mbit/s our Ethernet
portfolio offers the simplest of bandwidth upgrades; there is no need to
change your CPE (Customer Premises Equipment) or for an engineer to
visit your site. Circuit bandwidth changes take only a few days following
your order (subject to available access capacity), enabling the service to
meet your increasing bandwidth requirements efficiently with no need
to install more equipment or plan months in advance.
• Security: Service is provided solely over BT’s core network to support
guaranteed, symmetrical, uncontended bandwidth between your
business sites.
6
Key features
MegaStream Ethernet
• Flexibility. MegaStream Ethernet offers a range of fibre access speeds,
from 10Mbit/s up to 1Gbit/s, to suit the overall bandwidth requirements
of your site (a minimum access speed of 10Mbit/s applies). Combined
with flexible circuit bandwidth between your sites, from 2Mbit/s to
100Mbit/s, so you need only rent the bandwidth you require. With
point-to-point and point- to-multipoint options available, you can start
with just two sites in your network and add more sites as your business
grows.
• High availability. With protected fibre access options available,
together with BT’s protected and managed core network, MegaStream
Ethernet can provide your business with the high availability data
connections needed in today’s business environment.
• Extensive UK coverage: MegaStream Ethernet is available from over
100* network Points of Presence (PoPs), which offer excellent UK
coverage to keep your business connected.
* Gbit/s access is not available from all charging points.
• TotalCare maintenance: included within tariff.
Key features
BT Enterprise Ethernet
• Range of Bandwidths. There are a range of bandwidths available, from
0.2Mbit/s (200kbit/s) up to 1.6Mbit/s (1600kbit/s).
• Straightforward. A low bandwidth Ethernet enabled Private Circuit
which provides you with a new access option for MegaStream Ethernet.
Service is delivered to the customer’s remote site using BT’s copper
network, providing cost effective low circuit bandwidth connectivity
between a customer’s business sites.
• Simple. BT Enterprise Ethernet works transparently with MegaStream
Ethernet and is available in a point to aggregate (multi-point)
configuration where one end MUST ALWAYS be a MegaStream
Ethernet access circuit. This enables you to connect a number of
remote sites with a full range of bandwidth requirements to a single
Ethernet interface (dependant on fibre access speed and overall network
design).
• PromptCare maintenance: included within tariff.
Please refer to the BT UK Price List for Performance Scheme For Provision
for MegaStream Ethernet or BT Enterprise Ethernet services. All services
are sold ‘subject to survey’.
7
Pricing Structure
One aspect of an Ethernet delivered Private Circuit that is significantly
different from a standard Private Circuit is that there are separate prices
for Access and Core. Please refer to the BT UK Price List for further
information on charges and conditions for upgrades, downgrades,
internal and external shifts and other ancillary charges which may be
applicable to Megastream Ethernet and BT Enterprise Ethernet products.
Ethernet
ACCESS
Customer
premises
MegaStream Ethernet
CORE bandwidth
Network
Charging
Point
Ethernet
ACCESS
Network
Charging
Point
Enterprise Ethernet
CORE bandwidth
Customer
premises
Network
Charging
Point
Customer
premises
Ethernet
ACCESS
Customer
premises
Ethernet Private Circuits have separate prices for ACCESS and CORE
bandwidths:
ACCESS prices are calculated on each local end, dependant upon
fibre access speeds.
CORE bandwidth prices are calculated dependant on the circuit bandwidth
speed and the route. Where Customer Premises are served by the same
Network Charging Point, Metro prices apply. Premises fed off different
charging points but within London, Birmingham or Manchester, will also
benefit from Metro prices.
MegaStream Ethernet is available on 3&5 year Digital Individual Term
Contracts and NetStream Enterprise and NetStream Corporate
contracts. BT Enterprise Ethernet is not eligible for inclusion in any BT
discount schemes.
8
Access
Access pricing is dependent upon fibre going into the premises and the
access speed required. Each local end will incur Connection and Annual
Rental charges as shown in the Pricing Table below. A flat fee is applied
for connection charges.
MegaStream Ethernet ACCESS Prices
Connection
Charges
10Mbit/s
New
site
Fibre
on site
Dual fibre
access on site
£5,750
£4,500
N/A
30Mbit/s
£5,750
£4,500
N/A
100Mbit/s
£6,250
£5,000
N/A
100Mbit/s
Secure
£11,250
£10,000
£5,000
1Gbit/s
£26,250
£23,500
N/A
1Gbit/s Secure
£31,250
£29,000
£22,750
Annual
Rental
Site
Rental
Out of Area
(beyond 10km from
charging point)
(per km)
10Mbit/s
£9,000
£2,000
30Mbit/s
£10,000
£2,000
100Mbit/s
£14,000
£2,000
100Mbit/s
Secure
£24,000
£4,000
1Gbit/s
£42,000
£2,000
1Gbit/s Secure
£50,000
£4,000
All prices quoted are exclusive of VAT unless otherwise stated.
9
Core
Service is provided at a range of circuit bandwidths, the defined
bandwidths are listed on the Ethernet Quick Quote Pricing Tool (for
internal use only, please refer to ‘Useful Contact Information’ for the
URL). NB. It is the customers responsibility to ensure that there is
sufficient capacity at each Access site to support the PVC (Permanent
Virtual Circuit). Each Access site may host one or more circuit
bandwidths.
Each circuit bandwidth provision carries a one off connection charge per
circuit. The BT Enterprise Ethernet Connection charge covers the
installation and provision of a BT Enterprise Ethernet circuit up to (and
not including) the MegaStream Ethernet Access circuit. The annual
rental for each circuit bandwidth depends on the route. There are 6
different tariffs per bandwidth dependent on the location of each end.
Metro tariffs apply to circuits fed off the same charging points, or
circuits within a designated metropolitan area (London, Birmingham or
Manchester). The tables below detail the annual rental for each
bandwidth and route. The Ethernet Quick Quote Pricing Tool should be
used for individual or network quotes. Please contact your sales or
account manager for a quote.
CORE Prices
BT Enterprise Ethernet
Per circuit Connection charge
£1,000
Annual Rental Circuit Bandwidth
Metro
Band 2
Band 3
Band 4
Band 5
Band 6
200kbit/s
£1,920
£2,960
£3,330
£3,700
£4,070
£4,440
400kbit/s
£2,080
£3,440
£3,870
£4,300
£4,730
£5,160
800kbit/s
£2,320
£3,920
£4,410
£4,900
£5,390
£5,880
1600kbit/s
£2,960
£4,800
£5,400
£6,000
£6,600
£7,200
All prices quoted are exclusive of VAT unless otherwise stated.
10
MegaStream Ethernet
Per circuit Connection charge
£300
Annual Rental Circuit Bandwidth
Metro
Band 2
Band 3
Band 4
Band 5
Band 6
2Mbit/s
£2,000
£8,000
£10,000
£12,000
£14,000
£16,000
4Mbit/s
£2,300
£10,000
£12,500
£15,000
£17,500
£20,000
6Mbit/s
£2,600
£12,000
£15,000
£18,000
£21,000
£24,000
8Mbit/s
£2,900
£14,000
£17,500
£21,000
£24,500
£28,000
10Mbit/s
£3,200
£16,000
£20,000
£24,000
£28,000
£32,000
15Mbit/s
£3,500
£17,500
£21,875
£26,250
£30,625
£35,000
20Mbit/s
£3,800
£19,000
£23,750
£28,500
£33,250
£38,000
25Mbit/s
£4,100
£20,500
£25,625
£30,750
£35,875
£41,000
30Mbit/s
£4,400
£22,000
£27,500
£33,000
£38,500
£44,000
35Mbit/s
£4,700
£23,000
£28,750
£34,500
£40,250
£46,000
40Mbit/s
£5,000
£24,000
£30,000
£36,000
£42,000
£48,000
50Mbit/s
£5,300
£25,000
£31,250
£37,500
£43,750
£50,000
60Mbit/s
£5,600
£26,000
£32,500
£39,000
£45,500
£52,000
70Mbit/s
£5,900
£27,000
£33,750
£40,500
£47,250
£54,000
80Mbit/s
£6,200
£28,000
£35,000
£42,000
£49,000
£56,000
90Mbit/s
£6,500
£29,000
£36,250
£43,500
£50,750
£58,000
100Mbit/s
£6,800
£30,000
£37,500
£45,000
£52,500
£60,000
All prices quoted are exclusive of VAT unless otherwise stated.
11
Digital Products
Digital Private Circuits offer transmission speeds from 2.4kbit/s to
622Mbit/s, ideal for high volumes of voice and data traffic with high
quality results. They meet the needs of most customers, from those
requiring just a single data or voice connection between two sites to
those customers with growing bandwidth requirements. Digital Private
Circuits support a variety of applications such as email, intranet &
internet connectivity, corporate data network/WAN, data/file transfer or
storage, and data back-up.
KiloStream and KiloStream N
A range of private circuits for dedicated point-to-point connection.
KiloStream and KiloStream N digital private circuits provide a full-time
connection between two locations throughout mainland UK. Inherently
reliable, these circuits are ideal for when contact needs to be maintained
with the same locations regularly, or for long periods of time. They can
be used for many connectivity applications, including data, voice and
image, with suitable multiplexors, or a mixture of all three. KiloStream N
offers the fastest KiloStream service for speech or data, offering pointto-point transmission which is available in aggregates of between two
and fifteen 64kbit/s channels, covering a range from 128kbit/s (N=2) to
960kbit/s (N=15). KiloStream N being very flexible allows for connection
of high speed circuits to virtually any combination of PBXs, telephones,
high speed faxes, CAD/CAM, videoconferencing, EPOS and slow-scan
TV.
Key features:
• High quality transmission, performance and reliability
• A range of interfaces, including X.21 and X21 bis (V.24 and V.35)
• Can be N x Voice (structured), or N x Data (unstructured)
• Can be presented as an aggregate interface
• TotalCare included within rental price
• 10 day provision for KiloStream - subject to survey
• 30 day provision for KiloStream N - subject to survey
• Nationwide geographical coverage
12
KiloStream
Connection
Each
local end
Main
link
£380
£140
£380
£140
KiloStream low speed
(2.4, 4.8, 9.6kbit/s)
KiloStream high speed
(19.2, 48, & 64kbit/s)
Where 2Mbit/s path is required to support aggregate delivered
KiloStream service, refer to singleton and multiple site charges in
MegaStream section (page 19).
Main links
Annual Rental
Each
local end
London
(0207)
Outside London
1-15km
15km+
per km
£1,680
KiloStream (2.4, 4.8, 9.6,
19.2, 48, & 64kbit/s)
£940
£112
plus
£112
£6.75
per km
Migration from KiloStream to KiloStream N
Connection
Per circuit
128-256kbit/s
£600
320-960kbit/s
£1,100
Additional site fee charges may be applicable, subject to survey.
All prices quoted are exclusive of VAT unless otherwise stated.
13
KiloStream N (new supply)
Connection
Per local end
128-256kbit/s
£750
320-640kbit/s
£1,000
704-960kbit/s (multiple site connection fee not paid)
£1,000
£770
704-960kbit/s (multiple site connection fee paid)
Where 2Mbit/s path is required to support KiloStream service, refer to
singleton and multiple site charges in MegaStream section (page 19).
Lower connection charges apply to circuits in the KiloStream DDO
(see Discount Contracts and Packages section)
Annual rental
Transmission
rates
Outside London
London
(0207)
per circuit
Each
local end
Main link
(per km)
128
£3,298
£2,240
£18
192
£3,547
£2,360
£27
256
£3,796
£2,480
£36
320
£4,045
£2,600
£45
384
£4,294
£2,720
£54
448
£4,543
£2,840
£63
512
£4,792
£2,960
£72
576
£5,041
£3,080
£81
640
£5,290
£3,200
£90
704
£5,539
£3,320
£99
768
£5,788
£3,440
£108
832
£6,037
£3,560
£117
896
£6,286
£3,680
£126
960
£6,535
£3,800
£135
1024*
£6,784
£3,920
£144
* 1024kbit/s withdrawn from new supply
All prices quoted are exclusive of VAT unless otherwise stated.
14
MegaStream 1
MegaStream 1 offers excellent value for money, and it’s ideally suited to
customers who are looking for fast connectivity, but don’t require 2Mbit/s
capacity. There are two product options to suit customer needs –
Standard Delivery or Multiple/ Aggregate Delivery. MegaStream Standard
Delivery is presented with either a G703 (voice) or an X21 (data) electrical
interface. Multiple/Aggregate Delivery is presented with X21 or G703 at
the copper end, but only G703 at the fibre end. For Standard Delivery
both ends MUST be delivered over copper. For Multiple/Aggregate
Delivery at least one end of the circuit MUST be restricted to standard
copper delivery, the other end can be delivered over fibre. Therefore,
availability for either option is subject to survey. The on-line Quick Quote
Tool should be used to confirm availability and provide an indicative
quote. Please ask your BT Account Manager or usual BT contact to
process your MegaStream 1 request.
Key features:
• Excellent value for money
• TotalCare included within rental price
• 30 day provision – subject to survey
• High quality transmission, performance and reliability
MegaStream 2
MegaStream 2 provides you with the ability to divide your bandwidth up
into multiple applications of voice and data, which makes it suitable for
running a range of business operations. MegaStream 2 can be presented
with either an X21 or G703 electrical interface.
Key features:
• Can be presented as an aggregate interface
• 30 day provision for first circuit/s – subject to survey
• 10 day provision for additional circuit/s – subject to survey
• TotalCare included within rental price
MegaStream high bandwidth
MegaStream high bandwidth circuits operate at bandwidths of 34Mbit/s,
45Mbits, 140Mbit/s, 155Mbit/s and 622Mbit/s. As a high bandwidth
customer you can benefit from extremely high availability, extra capacity if
required (without any interruption to the existing service) and the option to
divide your bandwidth up the way that suits you best. The ability to carry
multiple applications makes MegaStream high bandwidth eminently
suitable for the construction of voice and data core networks, as well as for
applications such as reservations systems, telephone banking, and so on.
15
Delivery options are as follows:
34Mbit/s, 45Mbit/s & 140Mbit/s are presented as a G703 electrical interface.
155Mbit/s: STM-1 optical presentation (G957) or
STM-1 electrical presentation (G703).
622Mbit/s: STM-4 optical interface (G957).
Key features:
• High quality transmission, performance and reliability
• All circuits fibre delivered over Synchronous Digital Hierarchy (SDH)
• TotalCare included within rental price
• Aggregate interface presentation available at 34Mbit/s,
STM-1 and STM-4
MegaStream Genus
MegaStream Genus is a highly resilient service available at speeds of
2, 34, 45, 140 and 155Mbit/s. This product is permanently linked to
two local exchanges at both ends of the circuit. This ensures that all
transmissions can travel over one of two completely diversely routed
paths through the BT core network, resulting in a predicted availability
target of 99.995% error free seconds per year. The technology used to
deliver this service is self-healing, which enables faults to be detected
and information re-routed in milliseconds. MegaStream Genus is
commonly used for critical applications where speed and security are
paramount.
BT Local
Exchange
Customer
premises
BT Local
Exchange
2 x Main links
BT Local
Exchange
Customer
premises
BT Local
Exchange
This diagram shows one single MegaStream genus circuit
Provision subject to survey. Excess Construction Charges may be applicable.
Key features:
• High availability service which assures no more then one fault every
ten years
• Synchronous Digital Hierarchy (SDH) technology that self heals in less
than 200 milliseconds
• Two entry points to customer’s premises via two local exchanges
16
Quote on Line (circuit by circuit pricing)
Quote on Line is a facility for BT Account Managers to use to provide
high bandwidth & WaveStream prices calculated on a circuit by circuit
basis. Subject to meeting qualification criteria, in some circumstances
savings can be made against headline prices based on network
efficiencies. Recent regulatory changes for High Bandwidth Circuits have
been incorporated into the Quote on Line facility.
Please note: MegaStream 622Mbit/s is only available through Quote on Line.
MegaStream and MegaStream genus
Each local end
Connection
First
circuit
Each
additional
circuit*
MegaStream 1 (1Mbit/s) –
Standard delivery option
£750
N/A
MegaStream 1 (1Mbit/s) –
Multiple Circuit delivery option
£9,000
£750**
MegaStream 2 (2Mbit/s)
Singleton site
£3,500
£3,500
MegaStream 2 (2Mbit/s)
Multiple site
£9,000
£750***
MegaStream 2 genus
£12,000
†£1,408†
£680
MegaStream 34
MegaStream 45
£9,000
†£5,632†
£2,720
MegaStream 34 genus
MegaStream 45 genus
£12,000
†£5,632†
£2,720
MegaStream 140
MegaStream 140 genus
MegaStream 155 &
MegaStream 155 genus
£15,995
†£13,995†
£10,880
£20,000
£12,000
MegaStream 622
† Where appropriate plant exists
* At the same premises
** Where fibre exists
*** This rate applies where MegaStream exists at site before 31/12/01
All prices quoted are exclusive of VAT unless otherwise stated.
17
Annual rental
Main links
Outside London
Each
local end
London
(0207)
1-15km
15km+
MegaStream 1
(1Mbit/s)
£2,960
N/A
£72
£72
MegaStream 2
(2Mbit/s)***
£1,900
£300
£2,150+
£310 per km
£6,800+
£105 per km
MegaStream 8
(8Mbit/s)**
£5,300
£2,400
£12,600+
£920 per km
£26,400+
£520 per km
MegaStream 2
genus
£4,098
£4,345*
£1,000+
£149 per km
£3,235+
£149 per km
* This is the total circuit price including local ends
** MegaStream 8 withdrawn from new supply
*** Prices only apply to circuits installed on or after 01/09/00
MegaStream and MegaStream genus
Annual rental
Local end
Main link
London Per
Circuit (0207)
MegaStream 34
£18,998
£26,884 + £720
per km
£32,800
MegaStream 34
genus
£34,945
£792
per km
£36,080
MegaStream 45
£39,710
£900
per km
£41,000
MegaStream 45
genus
£43,681
£990
per km
£45,100
MegaStream 140
£91,333
£2,070
per km
£98,048
MegaStream 140
genus
£100,295
£2,277
per km
£107,853
MegaStream 155
£91,333
£2,070
per km
£98,048
MegaStream 155
genus
£100,295
£2,277
per km
£107,853
MegaStream 622 Please contact Quote on Line Helpdesk for prices.
18
Lower annual rentals for MegaStream 34Mbit/s and above are available through
Quote on Line, subject to meeting qualification criteria.
Singleton & Multiple site fee explained
Singleton Site
Normally delivered using copper and most suitable for low volume
provision (1 or 2 circuits). A customer can have more that one service to
a Singleton site, but any subsequent circuits will be charged at the
Singleton site rate, currently £3,500 per end. If copper delivery is not
technically possible the site will have to be classified as a Multiple site.
Multiple Site
Normally delivered using optical fibre or radio if appropriate. This
method is most suitable when the customer thinks they are likely to
order more than one digital wideband service at this site. Multiple site
connection fees are raised only once at a site and are currently £9,000
per end. Subsequent circuits to the site are charged at additional circuit
rates, currently £750 per end.
Deemed Multiple Site
Deemed multiple sites are those sites with a MegaStream already in situ
prior to 31st December 2001. A customer will only receive the additional
circuit charges for subsequent circuits on Sites where a fibre delivered
service has been provided prior to 31st December 2001 for 2Mbit/s
products. A customer may only receive reduced rentals on Sites, where a
Site Fee has been paid.
19
Analogue Products
A BT Analogue Private Circuit is one of the simplest forms of dedicated
communication line between two fixed points, covering almost anywhere
within the UK. Permanently available for a customer’s exclusive use, an
Analogue Private Circuit provides simple, low cost, point-to-point
connectivity for customers using voice or low speed data applications.
Analogue Private Circuits
Main links
Connection
Each local end
London 0207
Outside London
Analogue Standard
£465
£600
£600
Analogue Baseband
£465
–
–
£590
£600
£600
Analogue Premier
Analogue Network
Main links
Annual
Rental
Each
local end
London
(0207)
1-15 km
per km
16 -180
km
180+
km
Analogue
Standard
£220
£157
£123
£1845+
£17 per
add’l km
£4633+
£12 per
add’l km
Analogue
Premier
£380
£234
£145
£2175+
£17 per
add’l km
£4963+
£12 per
add’l km
Analogue
Network
Annual
Rental
Each
local end
Baseband
Standard
£240
Baseband
Premier
£430
All prices quoted are exclusive of VAT unless otherwise stated.
20
Business Continuity
Many businesses still do not have a basic plan to mediate the effects of a
disaster should one occur. In today’s 24-hour customer service oriented
market place business continuity is essential. The advance of e-commerce
has created unprecedented demand for constantly available critical systems.
Guidelines from the government are that all FTSE listed companies must
announce whether or not they have risk management plans in place. The
guidelines are based on recommendations in the Turnbull Report
produced by the Institute of Chartered Accountants. The report states
that public limited companies should be required to minimise
operational risk. This includes planning for business continuity if their
telecommunications technology fails.
As the supplier with all the resources, expertise and solutions that
business customers need, BT is able to offer a comprehensive portfolio
of Business Resilience solutions to suit individual customers.
Site Resilience Services
CitySure & CircuitSure provide the facility to set up one or more
contingency plans in the event of a business affecting occurrence.
They can divert a private circuit from one site to another and restore
to the original site after the disaster.
CircuitSure
CitySure
Protected site† Component Connection Annual Connection Annual
(per circuit/2Mbit/s path)
charge
rental
charge
rental
Narrowband/2Mbit/s path
(Analogue and KiloStream)
N/A
N/A
£4,000
£2,340
KiloStream
£300
£950
N/A
N/A
KiloStream 2Mbit/s path*
£300*
£2,880*
£250*
£2,340*
KiloStream N
£300
£950
£250
£725
MegaStream 2
£300
£950
£250
£725
*For KiloStream and KiloStream N
†Existing site
All prices quoted are exclusive of VAT unless otherwise stated.
21
CircuitSure
CitySure
Standby site
component
(per circuit)
Connection
charge
Annual
rental
Connection
charge
Annual
rental
Narrowband
N/A
N/A
£1,500
£4,230
KiloStream
Not available on single circuit basis
KiloStream N
KiloStream
2Mbit/s path*
£1,650
£2,021
£1,500
£1,475
£1,650
£6,122
£1,500
£4,230
MegaStream 2
£1,650
£2,021
£1,500
£1,475
Where 2Mbit/s path is required to support KiloStream service, please refer
to singleton and multiple site charges in MegaStream section (page 19).
Disaster switching
– per occasion
– Fast switch
premium
– Fast switch
charge
Per site
Per site
£2,100
£2,000
10% rental
N/A
at protected site
£4,200
N/A
*For KiloStream and KiloStream N †Existing site
Network Resilience
KiloStream Assured Restore is a fast back-up service. If a KiloStream failure
is detected it automatically re-routes traffic, with no call charges, within 10
seconds. There’s no need to call us because the network is monitored and
managed 24 hours a day, 7 days a week, ready to step in as soon as needed.
The prices below are in addition to KiloStream 64kbit/s charges.
Connection
Annual Rental
£860 per circuit
£2,130 per circuit
The prices below are in addition to KiloStream 128kbit/s charges.
Connection
£1,200 per circuit
Annual Rental
£3,000 per circuit
Circuit Diversity routing. The level of protection of private circuits
depends on the degree to which they are kept apart. This service allows
circuits to be safely routed along different paths through the BT network.
A number of different options are available, depending on the criticality of
circuits and the availability of the separate routes in BT’s network.
All prices quoted are exclusive of VAT unless otherwise stated.
22
Circuit Diversity.
This service is for a pair of circuits. There are two levels available:
(i) End to End Circuit Diversity is the most secure level of protection
because it ensures that the specified circuits are physically routed
completely apart through BT’s network, so there are no common
exchanges, interconnection points or cable sheathing.
(ii) Main Link Circuit Diversity ensures that circuits take completely
separate physical routes between local serving exchanges. There are no
shared cables or interconnection points on the main link – only the local
exchange and connection to the customer’s site are shared.
Basic Diversity is an inexpensive solution for less critical private circuits.
This option ensures that specified circuits are not routed over the same
cables or transmission systems, though they may share the same local
exchanges and one or more interconnection points. This service is for a
pair of circuits.
Multiple/Circuit Diversity – This is where one circuit is kept apart from
a group of different circuits, or a group of circuits may be kept from
each other. The level of protection available is dependant upon the
availability of routes in BT’s network.
Circuit Diversity
Transmission rates
London
(0207)
per annum
Outside
London
per annum
Analogue (AOD only),
DealerStream 1-9, KiloStream and
KiloStream Assured Restore
£300.00
£441.00
DealerStream 10, KiloStream N
and KiloLine
£637.00
£938.00
DealerStream 11, MegaLine 2
MegaStream 1, MegaStream 2
£1,012.50
£1,491.00
Multiple Separation
Monitoring
£812.00
per circuit
£1,139.00
per circuit
Basic Diversity charges are 50% of Circuit Diversity Charges.
All prices quoted are exclusive of VAT unless otherwise stated.
23
Service Levels
There are various service options to choose from, depending how critical
the information on the circuits and how urgently service needs to resume.
Service
Level
Availability
Response
Time*
Price
StandardCare
0800 – 1700 hrs
Mon-Fri, excl.
Bank and Public
holidays.
By end
of next
working
day.
Included within
tariff for Extension
SpeechLine
Standard.
PromptCare
0800 – 1700 hrs
Mon-Sat excl.
Bank and Public
holidays.
Within
4 hours.
Included within
tariff for Analogue
circuits. Excluding
extension speechline
standard
TotalCare**
24 hours a day
7 days a week,
incl. Bank and
Public holidays.
Within
4 hours.
Included within
tariffs for digital
circuits.
For exceptions
see below**
DealerCare
0700 – 1900 hrs
Mon-Fri.
Within
4 hours.
Included with tariff
for all DealerStream
DealerCare
Plus
0700 – 1900 hrs
Mon-Fri.
Within
1 hour.
Charges vary, please
refer to BT UK
Price List.
*The response times quoted apply to service affecting faults. If the fault is not cleared within the
response time, a full progress report will be given by telephone.
**TotalCare is available on the following circuits, for an additional charge, detailed below.
DealerStream 1-13
£175 pa
All analogue circuits
– Each local end
£42 pa
– Main link:
1-15 km
£85 pa
16 -50 km
£170 pa
50 km+
£250 pa
Within 0207
£85 pa
All prices quoted are exclusive of VAT unless otherwise stated.
24
Discount Contracts and Packages
There are a range of contract options available to customers in the UK.
Term-Based Contracts
– Individual Term Contracts are applied to single circuits and they offer
a discount on the prevailing circuit rental price. Terms of 3 & 5 years
are available and the rates are defined by the term and the type of
circuit.
Discount Rates
3 years
5 years
Analogue
3%
10%
KiloStream & MegaStream 2 Mbit/s to 8Mbit/s
5%
15%
MegaStream 34Mbit/s and above
(including equivalent NetStream 2000 services)
25%
35%
– Pool Contracts offer a single fixed term contract encompassing a
specified number of private circuits, allowing customers the flexibility
to increase or reduce the actual number of circuits in the Pool without
the need to sign individual circuit contracts.
The Pool discount rate applicable is determined by the contract term
and the Commitment Number (a specified number).
Analogue Pool Contract Tiers:
Committed number
of circuits
Contract term
3 years
5 years
<500
3%
10%
500-999
4%
11%
1000-2499
5%
12%
2500+
6%
13%
25
Digital Pool Contract Tiers:
Committed number
of circuits
<40
Contract term
3 years
5 years
3%
10%
40-69
4%
11%
70-119
5%
12%
120-199
6%
13%
200-299
7%
14%
300-499
7.5%
14.5%
500-949
8%
15%
950-1499
8.5%
15.5%
1500-2249
9%
16%
2250-3499
10%
17%
3500-4749
11%
18%
4750-5999
12%
19%
6000+
13%
20%
Digital Discount Options (DDO)
– KiloStream DDO is BT’s Digital Discount Option (DDO) for
KiloStream, KiloStream N and KiloLine circuits offering a discount
based on your total bandwidth of eligible products.
To be eligible for the DDO, you must have the equivalent of at least
15 x 64kbit/s in eligible products and/or be currently on KiloStream
Plus or KiloStream N Bearer tariffs.
To join, you pay an annual fee tiered according to your total eligible
bandwidth. Your discount level is determined by aggregating your
total bandwidth in eligible products and matching the total against
the tiers shown opposite.
26
KiloStream DDO
Tier Qualifying
Bandwidth
(kbit/s)
64kbit/s
equivalents
% discount
Annual
Membership
Fee
1
Less than
10,000
Less than 157
10.0
£1,500
2
10,000 – 15,999 157 – 249
11.0
£5,000
3
16,000 – 31,999 250 – 499
12.0
£7,500
4
32,000 – 47,999 500 – 749
13.0
£10,000
5
48,000 – 63,999 750 – 999
14.0
£12,500
6
64,000 plus
15.0
£15,000
1,000 plus
Connection charges for KiloStream and KiloStream N within the DDO
Transmission rate (kbit/s)
Connection (Per local end)
<64
£220
128 – 256
£520
320 – 960
£770
1024
Withdrawn from new supply
– MegaStream DDO is a building-based contract, offering a discount
on MegaStream & equivalent MegaLine & DealerStream services
terminating in the same building (min. 2 qualifying circuits per site).
MegaStream DDO
Tier
Qualifying
Bandwidth
(Mbit/s)
% discount
Annual
Site
Fee
1
4–7
5.0
£900
2
8 – 15
7.5
£900
3
16 – 34
10.0
£900
4
35 – 69
12.5
£900
5
70 – 149
15.0
£900
6
150 plus
17.5
£900
Both of the above Digital Discount Options can be combined with Pool
or Individual Term Contracts to give even greater savings.
All prices quoted are exclusive of VAT unless otherwise stated.
27
NetStream Enterprise and NetStream Corporate
As our customer’s needs vary so do our packaged offerings. NetStream
Enterprise and NetStream Corporate are both discount packages, available
to customers with Digital Private Circuit Services. Each has been designed
to meet the needs of all types of business requirement, from heavy users to
customers with just a single Private Circuit. Additionally, NetStream
Corporate offers enhanced service support. Savings apply not only to
rental, like other discounts, but also to connections, shifts and upgrades.
NetStream Enterprise
If you spend up to £499,999 a year on Digital Private Circuits with BT, you
can qualify as a NetStream Enterprise customer. This package is Simple to
manage and Easy to understand. A simplified discount structure based on
spend and term commitment, with discount rates ranging from 1% to 18%
for all eligible services you register to the contract. If you would like to set up
a contract please contact your BT Sales Consultant or BT Account Manager.
Tier
1
2
3
4
5
Committed Net Spend
From
To
£0
£15,000
£45,000
£150,000
£300,000
£14,999
£44,999
£149,999
£299,999
£499,999
1
Contract Period (years)
2
3
4
5
0.0%
2.0%
4.0%
6.0%
8.0%
1.0%
3.0%
5.0%
7.0%
9.0%
3.0% 6.0% 10.0%
5.0% 8.0% 12.0%
7.0% 10.0%14.0%
9.0% 12.0%16.0%
11.0%14.0%18.0%
NetStream Corporate
If you spend at least £500,000 a year on digital private services with BT,
you can qualify as a NetStream Corporate customer. This package offers
you everything from a simplified discount structure based on spend and
commitment term: 14% for £500,000 over 1 year, 41% on £70,000,000
over 5 years, to additional discounts and one single contract. For further
information about NetStream Corporate contracts please contact your
BT Account Manager.
Tier
28
1
2
3
4
5
6
7
8
9
10
Committed Net Spend
From
To
£500,000
£750,000
£1,000,000
£1,500,000
£2,500,000
£5,000,000
£10,000,000
£25,000,000
£50,000,000
£70,000,000
£749,999
£999,999
£1,499,999
£2,499,999
£4,999,999
£9,999,999
£24,999,999
£49,999,999
£69,999,999
plus
1
Contract Period (years)
2
3
4
5
14.0% 16.0% 19.0% 23.0% 28.0%
16.0% 18.0% 21.0% 25.0% 30.0%
18.0% 20.0% 23.0% 27.0% 32.0%
20.0% 22.0% 25.0% 29.0% 34.0%
21.0% 23.0% 26.0% 30.0% 35.0%
23.0% 25.0% 28.0% 32.0% 37.0%
24.0% 26.0% 29.0% 33.0% 38.0%
25.0% 27.0% 30.0% 34.0% 39.0%
26.0% 28.0% 31.0% 35.0% 40.0%
27.0% 29.0% 32.0% 36.0% 41.0%
Useful Contact Information
Private Services General Helpdesk – Freefone 0800 800 977
Option 1: General or Pricing enquiries
Option 2: Technical enquiries
BT UK Price List – www.serviceview.bt.com
Private Circuits product information - www.bt.com
BT Internal Use Only
Quote on Line Team – 0161 600 7467
Contract Management Team – 0161 600 3010
Novations – 0161 600 3128
URL for Quote on Line Pricing Tool –
http://quote-online.intra.bt.com/qol.htm
URL for Quick Quote Pricing Tool – http://pcqq.nat.bt.com:7777/pcqq
URL for Ethernet Quick Quote Pricing Tool –
http://pcqq.nat.bt.com:7777/mxe
URL for Data Products intranet site –
http://retailproducts.intra.bt.com/dataproducts
29
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
BT and the BT logo are trademarks of British Telecommunications plc.
© British Telecommunications plc 2005
Registered office: 81 Newgate Street, London EC1A 7AJ
Registered in England No: 1800000
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