Aramark—A Legacy of
Exceptional Service
Aramark delivers experiences that enrich and nourish people’s lives through innovative
services in food, facilities management, and uniforms. We provide award-winning
services to universities and school districts, healthcare institutions, stadiums and arenas,
and businesses in 22 countries around the world.
As a leader in a large, growing market, Aramark proudly serves its blue chip client
base through high-quality service and innovation to meet their evolving needs.
With safety, quality, and service excellence as core values that define the company,
Aramark is also committed to responsibly addressing issues that matter to our clients,
customers, employees, shareholders, and communities by focusing on employee
advocacy, environmental stewardship, health and wellness, and community involvement.
Headquartered in Philadelphia, Aramark is comprised of 270,000 service stars
worldwide.
In 2014, FORTUNE magazine again recognized Aramark on its list of “World’s Most
Admired Companies.” Since 1998, Aramark has been consistently ranked as one of the
most admired companies in its industry as evaluated by peers and analysts. Additionally,
and also in 2014, Aramark was honored as one of the World’s Most Ethical Companies by
the Ethisphere Institute.
Aramark Higher Education creates living and learning environments that foster healthy
growth, build loyalty, and create lasting connections to more than 600 campuses
across North America. As a single-source provider for design and operation of resident
hall restaurants, retail dining, catering, and convenience stores, we are committed to
providing innovative dining solutions that fit the diverse lifestyles of today’s college
communities. We understand how to solve for the most unique of client needs,
including those of our several partners affiliated with the Georgia Independent College
Association.
Aramark Higher Education / 1
Aramark Higher Education—
Our Culinary Story
Our approach to food is
rooted in fresh, seasonal
ingredients with as much
preparation completed in
front of the customer as
possible…
Aramark Higher Education has always been at the forefront
of culinary innovation for college dining services. In our
kitchens, FRESH RULES! Our executive chefs know that the
best-tasting food begins with fresh, seasonal ingredients
prepared simply. As the first company to offer different
ethnic, cooked-to-order food stations as well as “fresh for
you” exhibition-style cooking on campus, we set a high
standard for culinary excellence because we know students
demand more from dining, and so do we.
Our approach to food is rooted in fresh, seasonal
ingredients with as much preparation completed in front
of the customer as possible to create the ultimate dining
experience that engages students and creates loyalty.
Menu planning, food presentation, and a top-notch service
philosophy combine to elevate Georgia colleges’ dining
programs from ordinary to outstanding, bringing true
dining pleasure to Georgia students.
The Aramark Higher Education Difference
We help campuses THRIVE.
Creating for students bustling gathering spots where
exceptional dining is the unifying experience is what
Aramark Higher Education does best. Our passion for
culinary excellence, operational expertise, and flawless
performance drives everything we do. Our commitment
to talent management and development is unmatched
because at Aramark Higher Education we know that people
are our greatest asset. Serving our customers beyond
expectations begins with ensuring our teams have the
knowledge and training to deliver superior measurable
outcomes for you.
Understanding and aligning with our customers’ mission,
vision, and goals is the sole priority of our teams. Bringing
industry-leading innovations, culinary expertise, global
resources, and extraordinary talent is our promise
to Georgia colleges. This combination of alignment,
innovation, and expertise guarantees that we will create
the dining program you desire—one that helps make your
campus thrive.
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Aramark’s Mission
We will deliver experiences that enrich and nourish lives.
Aramark’s Values
• Sell and Serve with Passion
• Front Line First
• Set Goals. Act. Win.
• Integrity and Respect Always
Experiences and References
You will find solid examples of our work in the areas of:
• Depth and breadth of services
• Experience in higher education
• Lengthy engagement duration
• Ability to deliver measurable outcomes
“I’m very excited about the opportunity to lead this Aramark
global business that touches so many lives each day. Our
business is a people business, and Aramark is known for
its great people, our more than 270,000 associates who
consistently provide quality service to millions of customers at
thousands of client locations around the world.”
—E
ric Foss,
CEO and President, Aramark
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The Aramark Brand Story
An Aramark day begins the same way,
every day, all over the world. It’s a quest
for excellence that involves two elements:
people with a strong sense of pride in their
work and an organization dedicated to
getting it right. This quest, while simple
in intent, is complex in execution. It’s as
simple as caring for the needs of our
customer—making sure that the moment of
truth is a moment to remember. Complex,
because we do it a million times a day all
over the world, and to get it right we have
to understand the emerging trends of a
generation as well as the preferences of a
single customer. We need to find creative
solutions to today’s unexpected challenges
and marry them with time-tested practice.
We need to find the perfect balance of
doing things incredibly well over and
over again, while at the same time being
responsive to the changing needs of
our clients and customers. At Aramark,
innovation is what we bring to the
everyday. Passion is at the heart of our
process, and pride is what defines our
people. That’s the story of our brand—
which is the story of Aramark.
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Aramark Higher Education Accomplishments
2013
• Award for Innovation by the National Association of College and University Business
Officers (NACUBO) for a campus Energy Education and Awareness program initiated at
Baylor University
• Blue Cleaning recognized by the U.S. Patent and Trademark Office with a Certification
of Registration
2012
• K.C. Parsons Founders Award for Distinguished Achievement in Higher Education Planning,
The Society of College and University Planning
• Green Cleaning Awards, American School & University (Grand Award and Best New
Program Award)
• Green Star Award, Professional Grounds Management Society
• Loyal E. Horton Dining Awards, National Association of College & University Food Services
(Special Event and Retail Sales)
• C-Store “Best in the Business” Award, National Association of College & University Food
Services
2011
• Best Concept Award, Food Management (Special Event)
• College Foodservice Excellence Award, National Association of College Auxiliary Services
• APPA Effective & Innovative Practices Award, Green Campus Initiative
2010
• Women Worth Watching Award, Profiles in Diversity magazine (Chris Hackem, Chief
Operating Officer, Education)
• Best Concept Award, Food Management
• Applied Tech Award, QSR Magazine
• Loyal E. Horton Dining Awards, National Association of College and University Food
Services Awards (Catering and Residence Hall Dining)
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Aramark Accomplishments
2014
• “World’s Most Admired Companies,” FORTUNE magazine
• World’s Most Ethical Companies, The Ethisphere Institute
• Global Outsourcing 100®, the International Association of Outsourcing Professionals
• Best Employers for Healthy Lifestyles, National Business Group on Health
™
®
2013
• “World’s Most Admired Companies,” FORTUNE magazine
• World’s Most Ethical Companies, The Ethisphere Institute (Aramark is the only global food,
facility, and uniform services leader named to Ethisphere’s list for 2013.)
• Global Outsourcing 100, the International Association of Outsourcing Professionals
• Public-Private-Partnership Award, United States National Governors Association
• Best Employers for Healthy Lifestyles, National Business Group on Health
2012
• “World’s Most Admired Companies,” FORTUNE magazine
• World’s Most Ethical Companies, The Ethisphere Institute
• Best Employers for Healthy Lifestyles, National Business Group on Health
• Restaurant Neighbor Award, National Restaurant Association
2011
• “World’s Most Admired Companies,” FORTUNE magazine
• Global Outsourcing 100, the International Association of Outsourcing Professionals
• Best Employers for Healthy Lifestyles, National Business Group on Health
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