Technical Orientation Documentation

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Technical Orientation @ DMACC
Student Version
DMACC Network User Name & Password

You can access DMACC’s network from any campus location.

User
Name


Password
The default User Name is your first initial, middle initial and last name
In case of duplicate User Names, a number is added after last name (i.e. efhutton23)
Find Your User Name here:
https://go.dmacc.edu/helpdesk/forms/Pages/usernamelookup.aspx

Your initial password will be the last 4 digits of your DMACC ID number.

For security reasons, it is highly recommended that the password be changed after
initial login.
Change network password from a Campus PC
1.
2.
3.
4.
5.
Log into PC and press Ctrl/Alt/Del
Click Change Password button
Type old password
Type new password
Retype password to confirm and click OK
Access DMACC’s network
from any campus
1. Turn on any computer at any campus location
2. Press Ctrl/Alt/Delete at the prompt
3. Key in your unique User Name & Password
4. Click OK
Web Info System

Use the Web Info System to access or submit information about yourself or your classes: class
information, grades, financial aid, timesheet, leave requests, pay stub, tax forms, etc., etc., etc.
DMACC ID
Number



PIN
Personal
Identification
Number
Access Web
Info System
Your DMACC ID starts with a ‘9’
Get your DMACC ID here:
https://secure.dmacc.edu/getuser/GetDMACCNum.aspx
Your assigned PIN will be sent to you by e-mail or mail
 You will be required to change your PIN when you access Web Info System
the first time
 PIN’s must be exactly 6 characters and must contain a combination of letters
and numbers.
 Select and answer 2 Security Questions from a provided list
 Unsure of your Pin? Get PIN here:
https://secure.dmacc.edu/getuser/getpinuser.aspx
1. Move to the DMACC Home Page
2. In the right-hand corner, click Login
3. Select Web Info System
4. Login is located at the bottom of the page
5. Type your DMACC ID Number (90…)
6. Type your PIN
7. Click
Sign In to DMACC Tech Support/Help
Desk at www.dmacc.edu/helpdesk to
view video.
Coming in the Near Future
 DMACC will soon be rolling out a single sign-on system meaning that when the user signs into
my.dmacc.edu they will have access to Web Info System, Webmail, Office 365 and Blackboard.
DMACC Tech Support/Help Desk
Page 1 of 4
http://www.dmacc.edu/helpdesk/
Technical Orientation @ DMACC
Student Version
Technology Policies and Procedures


It is important that you take precautions to protect the confidentiality of your Web Info system PIN.
Never share it with anyone or post it in any manner. If you believe your account has been
compromised, you should report it immediately to Tech Support at 515-965-7300.
For the complete documentation on DMACC’s Technology Policies and Procedures, refer to
documentation at https://go.dmacc.edu/helpdesk/Pages/policiesandprocedures.aspx.
DMACC Tech Support/Help Desk
Check out the DMACC Tech Support/Help Desk for software/hardware documentation, quick reference
guides, tech training calendar, log in information, etc., etc., etc. (i.e. Outlook, Windows 7, Office 2010
applications, iPad, classroom technology such as the digital presenters (Elmos) and interactive
whiteboards, Banner, My.DMACC, telephone system, etc.)
www.dmacc.edu/helpdesk
Note: Faculty, Staff and Students should
to access more resources.
DMACC E-mail



Check your e-mail daily!
All employees and currently registered credit students have a DMACC Outlook e-mail account
Easily access your Outlook e-mail from any campus
Easily access your Outlook e-mail from off campus on any computer with an Internet connection
(Webmail)
All email accounts have been migrated to Office 365. For additional Office 365 information, click
https://it.dmacc.edu/o365/sitePages/Home.aspx.

For information regarding Email retention and terminations of email accounts
go to www.dmacc.edu/helpdesk and select Tech Policies & Procedures

Protect yourself from Email and Internet Fraud. Cybercriminal activity is on the rise. Learn how to
recognize phising email messages, links, or phone calls: http://www.microsoft.com/security/onlineprivacy/phishing-symptoms.aspx. Tip: Check the email address of suspicious messages. If not
coming from the dmacc.edu domain, it is probably a scam. Delete it!!!!!
Your Outlook e-mail address is your DMACC User Name with @dmacc.edu at the
Your e-mail
end. (i.e. efhutton23@dmacc.edu)
address

How to access your Outlook account
 From
any
campus
 From Off-campus
1. Start  All Programs  Microsoft Office  Microsoft Outlook or click
Outlook icon located on desktop.
 Tip: Drag Outlook icon to Taskbar to Pin to Taskbar. Or right-click icon
to Pin to Taskbar or Pin to Start Menu.
1. Open Internet Explorer and go to the DMACC Home Page (www.dmacc.edu)
2. Click Webmail.
3. Type your User Name followed by @dmacc.edu
& Password. Your User Name is the same as
your network User name & password on campus
4. Click OK
5. Click
to read and/or send e-mail messages
Note: If using a personal computer and having problems, check out the documentation
on the Tech Support website called Webmail Login - Personal Computers.
 Access from Smart
Phone
DMACC Tech Support/Help Desk
Instructions for accessing your email from a Smart Phone are located on the
Tech Support web site.
 Smart Phone = Training Documents  Smart Phones
Page 2 of 4
http://www.dmacc.edu/helpdesk/
Technical Orientation @ DMACC
Student Version
DMACC Online


www.dmacc.edu is the DMACC Home Page where anyone may find links and references to
additional information.
my.dmacc.edu, is our internal network where only DMACC staff, faculty, and students may find
links and references to additional information.
My.DMACC (currently under construction but soon to be released)

My.DMACC – By signing into my.dmacc.edu, the user will have easy access to
important links (Web Info System, Webmail, Office 365, Blackboard) as well as pertinent
announcements, information, etc. All from a single sign in. If prompted for
user name and password, it will be the same as your network login
information.
1. Navigate to the DMACC Home Page
2. Click Login
3. Select my.DMACC
Data storage

You have several options for saving files. No matter the option, you can organize your files in a
manner that works best for you. Delete files you no longer use.

For additional information refer to documentation on the DMACC Tech Support site -- Document
Management @ DMACC
Network
drive P
My Site


daily system backup
may access from any computer on a DMACC campus or when off campus, access
through https://mylab.dmacc.edu.
 My Site is a personal web page where you can store files in a document library,
share information with other DMACC users, customize links, & more. This is
where an instructor can also create an Instructor Website.
 daily system backup with 100 MB storage (more storage may be requested)
1. Move to the DMACC Home Page
2. Click Sign In
3. Click your name and select My Site from the menu
4. Click the My Content tab
 Personal Documents library = documents saved here may be accessed from
any location – no other user can have access or view these documents.

One
Drive

Shared Documents library = documents saved here may be accessed from any
location but they may also be accessed by any DMACC SharePoint user.
https://go.dmacc.edu/my/default.aspx
One Drive is an online storage location on a Microsoft server instead of a DMACC server
and the advantage is that the files are available to the user and others, if permissions are
set, from any device at any time via Office 2013 or Office 365. Each user has 1 TB (terabyte)
of free online storage.
Microsoft Office & Windows 7




The office suite currently used and supported at DMACC is Microsoft Office 2010 or 2013.
The operating system currently used and supported at DMACC is Windows 7.
Because of an agreement between DMACC and Microsoft, a download version of the Microsoft Office
2013 suite will be available at a reduced price or Office 365 ProPlus may be downloaded for free.
For additional information and resources, refer to documentation
on the DMACC Tech Support/Help Desk site
@ www.dmacc.edu/helpdesk.
Note: You must sign in to access all documentation.
DMACC Tech Support/Help Desk
Page 3 of 4
http://www.dmacc.edu/helpdesk/
Technical Orientation @ DMACC
Student Version
DMACC Virtual Lab




My Lab is an environment that simulates a network desktop and is accessible
from any PC that has an Internet connection and uses the VMware View Client.
When working within the Virtual Lab environment, you have access to
your P drive, DMACC Outlook email, and some specialized software.
For instructions on how to use My Lab, check out the documentation on
the DMACC Tech Support Site at www.dmacc.edu/helpdesk.
To access the Virtual Lab:
1. On the Desktop, double-click the VMware icon
2. If necessary, select the Connection Server name: mylab.dmacc.edu
3. Enter User name:, Password:, and Domain: should be DMACC
4. Click Login
My Online Learning

Online classes at DMACC are offered through the Blackboard Learning Management System.

For additional information, go to https://go.dmacc.edu/online/pages/welcome.aspx.
Notes:




An online orientation for
new students will be
available two weeks
prior to the course start
date.
Students will not be
able to access their
Blackboard class until
the day before the
online credit class
begins.
Instructors wishing to
web enhance, web blend or teach an online course are required to complete a Blackboard
training course.
There are many ways to access the Blackboard sign in page. From DMACC Homepage, Login 
Access Online Courses; Online Learning  Access Online Courses; Courses/Programs
 Online Learning.
Library

The DMACC OneCard, the official College picture ID for credit students, is also
your DMACC Library Card! To use your DMACC OneCard to check out library
books and use library databases, you need to register your card with your
campus library or visit https://go.dmacc.edu/library/pages/welcome.aspx.
Note: Activating your DMACC OneCard does not automatically register your
card with the library. Refer to the back of your OneCard for additional information or visit
https://go.dmacc.edu/onecard/pages/welcome.aspx
PaperCut

PaperCut is a print management system being implemented on all campuses and at this time, only
affecting students. For additional information, go to DMACC Tech Support  Training
Documents  General  Papercut Student Guide.
DMACC Tech Support/Help Desk
Page 4 of 4
http://www.dmacc.edu/helpdesk/
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