Factbook 2013 12 9.3 million 550,000 153 fascinating brands Vehicles sold in 2012 Employees worldwide countries 1 “2012 was a challenging year in the automotive world. Nevertheless, we can say that 2012 was a good – in fact a very good – year for the Volkswagen Group. Regardless of whether there is an upturn or a downturn going on, our goal is to ensure the Volkswagen Group reaches the top of the automotive industry by 2018.” Prof. Dr. Martin Winterkorn Chairman of the Board of Management 2 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information 3 Volkswagen at a Glance Headquarters Wolfsburg Dec. 1945: start of series production 12 brands from 7 European countries 550,000 employees 100 production plants worldwide1 37,700 vehicles a day 280 models 9.3 m deliveries to customers Active in 153 countries Profit after tax: €22 billion Note: 2012 figures. 1 Including The Volkswagen Group with its headquarters in Wolfsburg is one of the world‘s leading automobile manufacturers and the largest carmaker in Europe. The Group operates 100 production plants. Every weekday, 550,000 employees worldwide produce some 37,700 vehicles, and work in vehiclerelated services or other fields of business. The Volkswagen Group sells its vehicles in 153 countries. In 2012, the Group increased the number of vehicles delivered to customers to 9.3 million (2011: 8.3 million), corresponding to a share of 12.8 percent of the world passenger car market. Silao plant (Mexico) which started production in January 2013. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information 4 Volkswagen Group – Built on Three Strong Pillars Financial Services Division Automotive Division Commercial Vehicles, Power Engineering Passenger Cars Volkswagen Financial Services Europe / Asia-Pacific / North- and South America Financial Services USA / Canada / Spain / Argentina 1 Scania Financial Services 2 MAN Financial Services Porsche Holding Financial Services Porsche Financial Services Remaining companies 1 2 Fully consolidated as from August 1, 2012. Consolidated as from July 19, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 The Volkswagen Group consists of three divisions: Passenger Cars, Commercial Vehicles and Power Engineering and Financial Services. The Passenger Cars Division is centered on the development of vehicles and engines as well as the production and sale of passenger cars. The Commercial Vehicles and Power Engineering Division deals with the production and sale of trucks and busses, and business comprising genuine parts, large-bore diesel engines, turbomachinery, special gear units, propulsion components and testing systems. The Financial Services Division’s portfolio of services combines dealer and customer financing, leasing, banking and insurance activities and fleet management. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information 5 The Board of Management of Volkswagen Aktiengesellschaft (from left to right) Prof. Dr. rer. pol. Dr.-Ing. E. h. Jochem Heizmann China Prof. Dr. rer. pol. Horst Neumann Human Resources and Organization Christian Klingler Sales and Marketing Dr. h. c. Leif Östling Commercial Vehicles Dr. rer. pol. h. c. Francisco Javier Garcia Sanz Procurement Prof. Dr. Dr. h.c. mult. Martin Winterkorn Chairman of the Board of Management of Volkswagen Aktiengesellschaft Research and Development Hans Dieter Pötsch Finance and Controlling Prof. Rupert Stadler Chairman of the Board of Management of AUDI AG Dr.-Ing. E. h. Michael Macht Production Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information 6 Volkswagen Polo BlueGT Volkswagen XL1 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information 7 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group _______________ 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 8 Our Brands and Products – A Success Story Volkswagen is the most successful multibrand group in the automotive industry. The Group consists of twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. Each brand has its own character and operates as an independent entity in the market to better satisfy the specific needs of the different segments and countries. On August 1, 2012, the integration of Porsche into Volkswagen AG was completed. The brand is now fully consolidated into the Volkswagen Group. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 9 Our Huge Product Range Satisfies all Major Customer Groups World 2013 Bodystyle Segment Hatchback Saloon Estate MPV SUV Convertible Coupé E City Van Transporter Roadster PickUp 1 D 1 1 C 1 The product range extends from lowconsumption small cars to luxury class vehicles. In the commercial vehicle sector, the product offering spans pickups, busses and heavy trucks. 1 B 1 1 A A0 A00 Segments > 1m cars Note: Without Scania and MAN. 1 Porsche AG fully consolidated from August 1, 2012. 2 Original Equipment Manufacturer. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Product to be launched in 2013 Focus on R&D With one of the broadest product and segment coverage of any OEM2, Volkswagen is well positioned to capture profitable growth. Forming an Integrated Group This huge portfolio enables us to reach all major target customer groups. Shareholder Information Team 10 Volkswagen Passenger Cars Prof. Dr. Martin Winterkorn CEO KEY FIGURES 2012 2011 % Deliveries (´000 units) 5,738 5,091 +12.7 Vehicle sales (´000 units) 4,850 4,450 +9.0 Production (´000 units) 5,772 5,272 +9.5 103,942 94,690 +9.8 3,640 3,796 -4.1 3.5 4.0 Sales revenue (€ million) Operating profit (€ million) as % of sales revenue MOST PRODUCED IN 2012 Jetta/Bora Passat/Santana Golf VII generation OF THE GOLF LAUNCHED IN 2012 The “Volkswagen – Das Auto” slogan unites the three core messages that distinguish the Volkswagen Passenger Cars brand: innovative, offering enduring value and responsible. The Volkswagen Passenger Cars brand premiered a large number of new vehicles in 2012. As the highest-volume Group model and one of the biggest-selling cars worldwide, the focal point was the new, seventh generation Golf, which is still setting new standards in the compact segment. The brand also started selling the natural gasfueled eco up!. In addition, the third generation of the Beetle Convertible celebrated its world premiere at the end of the year. Note: Pictures are only examples; regional variations exist. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 11 Audi Rupert Stadler CEO KEY FIGURES 2012 2011 % Deliveries (´000 units) 1,457 1,304 +11.7 Vehicle sales (´000 units) 1,299 1,543 - 15.9 Production (´000 units) 1,468 1,345 +9.2 Sales revenue (€ million) 48,771 44,096 +10.6 Operating profit (€ million) 5,380 5,348 +0.6 11.0 12.1 as % of sales revenue A6 INCREASE IN SALES REVENUE IN 2012 In the premium segment, Audi has become one of the strongest car brands worldwide under the slogan of “Vorsprung durch Technik”. Its objective is to become the market leader in this segment. To do this, Audi relies heavily on its sporty, highquality and progressive image. The Audi brand put its technical and sporting expertise to the test in 2012 and again met its own high standards. MOST PRODUCED IN 2012 A4 10.6 % In the premium compact segment a highlight was the market launch of the third generation of the successful Audi A3, the first Group model to be based on the Modular Transverse Toolkit. Q5 Audi began producing the Q7 in India in the reporting period. This is the fourth model to be manufactured locally. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 12 ŠKODA Prof. Dr. Winfried Vahland CEO KEY FIGURES 2012 2011 % Deliveries (´000 units) 939 879 +6.8 Vehicle sales (´000 units) 727 690 +5.2 Production (´000 units) 943 902 +4.6 10,438 10,266 +1.7 Operating profit (€ million) 712 743 -4.1 as % of sales revenue 6.8 7.2 Sales revenue (€ million) MOST PRODUCED IN 2012 Octavia Volkswagen at a Glance Fabia Our Brands & Products Our Markets Superb Financials & Outlook 727 thousand VEHICLES SOLD IN 2012 With its “Simply clever” slogan, ŠKODA has become one of the fastest emerging brands, particularly in Europe and China. The brand image is dominated by a compelling value proposition and an attractive design, coupled with intelligent ideas for the use of space that are technically simple but offer refined and practical details. The numerous awards for its ambitious, innovative and sophisticated vehicle design are proof of the high recognition for this brand concept. With the new Rapid – which has been available on the Indian market since 2011 - the ŠKODA brand presented a compact notchback saloon, specifically designed for global growth markets like China and Russia, as well as price-sensitive customer segments in Europe. Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 13 SEAT James Muir CEO KEY FIGURES 2012 2011 % Deliveries (´000 units) 321 350 -8.3 Vehicle sales (´000 units) 429 362 +18.8 Production (´000 units) 321 353 -9.0 Sales revenue (€ million) 6,485 5,393 +20.2 Operating profit (€ million) -156 -225 +30.7 as % of sales revenue -2.4 -4.2 MOST PRODUCED IN 2012 Ibiza Volkswagen at a Glance Leon Our Brands & Products Our Markets Altea/Toledo Financials & Outlook Strategy 2018 €6.5 billion SALES REVENUE IN 2012 Models that regularly win awards for their outstanding design are representative of Spanish SEAT brand’s image. SEAT is aiming for stronger growth, particularly in Europe, by sharpening its brand profile and focusing on its distinctive brand values of being dynamic, young and design-oriented. The new brand claim “Enjoyneering” suitably expresses the character of the brand as a passionate perfectionist and emotional technology leader. SEAT updated the Leon – the brand’s first vehicle to be based on the Modular Transverse Toolkit and introduces equipment features from the premium class into the compact segment for the first time. The launch of the four-door version of the Mii small car was also significant. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 14 Bentley Dr. Wolfgang Schreiber CEO KEY FIGURES €100 million 2012 2011 % Deliveries (units) 8,510 7,003 +21.5 OPERATING PROFIT IN 2012 Vehicle sales (units) 9,186 7,402 +24.1 Production (units) 9,107 7,593 +19.9 Sales revenue (€ million) 1,453 1,119 +29.9 Operating profit (€ million) 100 8 x as % of sales revenue 6.9 0.7 „To build a good car, a fast car, the best in class“ – this was the mission of W.O. Bentley when he founded Bentley Motors in 1919. Still today, the definitive British luxury car company dedicates itself to developing and crafting the world’s most desirable high performance cars with the stamina to cross continents at pace, and drive in refined comfort and style. Bentley is located in Crewe, England and belongs to the Volkswagen Group since 1998. MOST PRODUCED IN 2012 Continental GT Cabriolet Continental GT Coupé Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 In 2012, Bentley launched an energy-efficient alternative to the twelve-cylinder version: the V8 engine. This was used in the new version of the Continental GT launched in 2010 and the Continental GTC that made its debut in 2011. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 15 Porsche Matthias Müller CEO KEY FIGURES 16.1% 20121 Deliveries (´000 units) 60 OPERATING RETURN ON SALES IN 2012 Vehicle sales (´000 units) 62 Production (´000 units) 64 Porsche is an iconic sports and luxury car brand with leading profitability. High performance meets outstanding everyday practicality, breathtaking dynamics, exceptional occupant comfort and safety. Sales revenue (€ million) 1 5,879 Operating profit (€ million) 946 as % of sales revenue 16.1 Porsche is investing in rejuvenating and expanding its entire model range. In 2012, the new edition of the Porsche Boxster got the process underway. This will be followed in 2013 with the all-new Cayman. fully consolidated as from August 1. MOST PRODUCED IN 2012 Cayenne Volkswagen at a Glance 911 Our Brands & Products Our Markets Panamera Financials & Outlook Strategy 2018 On August 1, 2012, the integration of Porsche AG into Volkswagen AG was completed. The brand is now fully consolidated into the Volkswagen Group. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 16 Volkswagen Commercial Vehicles Dr. Eckhard Scholz CEO KEY FIGURES 550 thousand 2012 2011 % Deliveries (´000 units) 550 529 +4.1 VEHICLES DELIVERED IN 2012 Vehicle sales (´000 units) 437 441 -0.8 Production (´000 units) 487 508 -4.1 9,450 8,985 +5.2 Operating profit (€ million) 421 449 -6.1 as % of sales revenue 4.5 5.0 Volkswagen Commercial Vehicles stands for superior mobility with its three core values of reliability, economy and partnership. The brand offers a range of different transport solutions at the highest levels of engineering for different customer groups. The light commercial vehicles are tailored to meet the individual transportation needs of customers in retail and craft businesses, as well as civil authorities and service providers. Private customers value family-friendly MPVs and leisureoriented motor homes. Sales revenue (€ million) MOST PRODUCED IN 2012 Caravelle/Multivan Saveiro Amarok Volkswagen Commercial Vehicles introduced two new special models – the Caddy Edition 30 and the Multivan Edition 25 – and thus confirmed its decades-long dominance of the light commercial vehicles market. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 17 Scania Martin Lundstedt CEO KEY FIGURES 2012 2011 % Deliveries (´000 units) 67 80 -15.9 Vehicle sales (´000 units) 67 80 -15.9 Production (´000 units) 67 84 -20.4 9,314 10,064 -7.4 Operating profit (€ million) 930 1,372 -32.2 as % of sales revenue 10.0 13.6 Sales revenue (€ million) MOST PRODUCED IN 2012 Trucks Buses & Coaches 10 % OPERATING RETURN ON SALES IN 2012 The Swedish Scania brand follows the core values of “customer first”, “respect for the individual” and “quality”. For over 100 years, this successful company has been manufacturing high-performance trucks and buses featuring extremely innovative technology. The brand offers its customers efficient transport solutions backed by service offerings and financial services. Scania started to build a new CKD plant in Narasapura in India, which is scheduled to start assembling trucks and buses for the Indian market in 2013. In 2012, the first Scania trucks whose engines meet the new Euro 6 emissions standard were registered. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 18 MAN Dr. Georg PachtaReyhofen CEO 135 thousand KEY FIGURES 2012 2011 1 Deliveries (´000 units) 134 25 Vehicle sales (´000 units) 134 25 Production (´000 units) 124 24 15,999 2,652 Operating profit (€ million) 808 193 as % of sales revenue 5.0 7.3 Sales revenue (€ million) 1 ORDERS RECEIVED FOR COMMERCIAL VEHICLES IN 2012 MAN’s roots can be traced back to 1758. The core values of the MAN brand are reliability, innovation, dynamic strength and openness. These values are key success factors for MAN, one of Europe’s leading manufacturers of commercial vehicles, engines and mechanical engineering equipment. The company manufactures diesel engines, turbomachinery and special gear units, alongside trucks and buses. November 9 to December 31, 2011. MOST PRODUCED IN 2012 Trucks Buses & Coaches MAN launched the new premium NEOPLAN Jetliner, which can be used as both a public service bus and coach. The new MAN TG family of trucks celebrated their world premiere in 2012. They already meet the requirements of the future Euro 6 emission standard. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 19 Lamborghini & Bugatti Stephan Winkelmann CEO LAMBORGHINI Lamborghini stands for extreme and uncompromising super sports cars of the best Italian tradition. Lamborghini redefined the future of its super sports cars and decided to focus more on weight reduction than on top-speed. Extensive use of carbon fibre, even at a structural level, allows Lamborghini to be at the forefront of development techniques. Lamborghini presented a new, even more striking design of its most successful super sports car ever, the Gallardo LP 560-4 as a Coupé and Spyder. AVENTADOR Volkswagen at a Glance Dr. Wolfgang Schreiber CEO BUGATTI Bugatti has always been the epitome of exclusivity, luxury, elegance, style and extraordinary design, driven by a great passion for automobiles. Unique visions, the strong legacy of legendary sports cars that date back to the year 1901, and highprecision engineering in development, construction, and manufacture distinguish this outstanding automotive brand. Bugatti confirmed its unique position by launching the Veyron Grand Sport Vitesse, the fastest roadster of all time with a top speed of 431 km/h. VEYRON Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 20 Financial Services Division FINANCIAL SERVICES DIVISION AUTOMOTIVE DIVISION Volkswagen Financial Services Scania Financial Services MAN Financial Services Management focuses on increasing the return on equity in the Financial Services Division. Additional goals are to meet the banking authorities’ regulatory capital requirements, to support its external rating by ensuring capital adequacy and to procure equity for the growth planned in the next fiscal years. In the process, it aims overall to achieve the highest possible growth in the value of the Group and its divisions for the benefit of all the Company’s stakeholder groups. The Financial Services Division once again made a significant contribution to the Group’s earnings with an operating profit of €1.6 billion (€1.3 billion). Return on equity before tax was lower than in the previous year at 13.1% (14.0%). Porsche Holding Salzburg – Financial Services Porsche Financial Services1 1 The Financial Services Division, which corresponds to the Financial Services segment, combines dealer and costumer financing, leasing, banking and insurance activities, fleet management and mobility offerings. Fully consolidated as from August 1, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 21 Volkswagen Financial Services Frank Witter CEO Volkswagen Financial Services AG KEY FIGURES 2012 2011 % Total Assets (€ million) 111,053 97,455 +14.0 Receivables (€ million) 77,197 69,328 +11.4 Direct Banking Deposits (€ m) 22,004 21,373 +3.0 Equity (€ million) 11,312 9,785 +15.6 1,410 1,203 +17.1 Operating profit (€ million) CONTINUOUS PORTFOLIO GROWTH (CONTRACTS `000) 3,281 2,452 2,246 2,148 2,691 1,808 1,506 1,508 1,524 1,623 3,162 3,567 3,712 3,930 4,551 2010 2011 2012 2008 2009 Finance Volkswagen at a Glance Leasing Our Brands & Products Total Portfolio 9,640 17.1 % INCREASE IN OPERATING PROFIT Volkswagen Financial Services is the largest automotive financial services provider in Europe presently employing more than 10,133 employees worldwide, of which 4,971 work in Germany. Volkswagen Financial Services offers financial services for more than 60 years in close cooperation with the Volkswagen Group brands in 42 countries worldwide. Volkswagen Financial Services’ portfolio includes dealer and customer financing, leasing, banking and insurance activities, as well as fleet management. Service / Insurance Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 22 Audi SQ 5 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 23 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 24 Overview – World Car Markets and Volkswagen Group Deliveries to Customers With its twelve brands, the Volkswagen Group has a presence in all important automotive markets around the world. It is the goal of the Group to offer attractive, safe and environmentally sound vehicles which are competitive and which set world standards in their respective classes. KEY MARKETS WORLDWIDE DELIVERIES OF THE GROUP‘S MOST SUCCESSFUL MODELS Currently, the key markets include IN 2012 (´000 units) Western Europe, China, Brazil, the US, Russia, Argentina and Mexico. The Group continued to extend its strong competitive position in 2012 thanks to its wide range of attractive and environmentally friendly models. We have increased our market share in key markets and again recorded an encouraging global increase in demand. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 25 Western Europe (WE) DELIVERIES (`000 units) AND MARKET SHARE (in %) Deliveries market thereof: Germany Deliveries Group thereof: Germany Market share WE Market share GER 2012 2011 % 13,153 14,433 -8.9 37.7% 3,309 3,414 -3.1 MARKET SHARE IN GERMANY IN 2012 3,023 3,130 -3.4 1,176 1,153 +1.9 24.4 23.0 37.7 35.9 Deliveries of passenger cars and light commercial vehicles. OUR TOP SELLER IN THE MARKET Golf Source: IHS Automotive (data status: 15/02/13), rounded. Note: Market = Cars and LCVs. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 The overall market slowdown in Western Europe in 2012 resulted in our deliveries to customers in the region declining year-on-year. Our sales figures were down on the previous year in all major markets in this region, apart from Germany and the United Kingdom. Except for SEAT, all volume brands sold more vehicles in the reporting period than in the previous year. The Tiguan, Audi A6, ŠKODA Roomster, ŠKODA Yeti, SEAT Alhambra, Amarok and Crafter models all registered positive growth rates. The new up!, Beetle, Golf Cabriolet, Audi Q3, ŠKODA Citigo and SEAT Mii models were also very popular. Volkswagen maintains 50 plants in Western Europe, 28 of which are situated in Germany. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 26 Central and Eastern Europe (CEE) DELIVERIES (`000 units) AND MARKET SHARE (in %) Deliveries market thereof: Russia Deliveries Group thereof: Russia Market share CEE Market share Russia 2012 2011 % 4,295 4,027 +6.7 38.8% 2,953 2,690 +9.8 INCREASE IN DELIVERIES IN RUSSIA IN 2012 644 548 +17.6 318 229 +38.8 15.4 13.9 11.1 8.9 Deliveries of passenger cars and light commercial vehicles. OUR TOP SELLER IN THE MARKET ŠKODA Octavia The Volkswagen Group’s sales figures in Central and Eastern Europe surpassed the prior-year level by 17.6%. We recorded the highest growth rates in Russia (+38.8%) and the Ukraine (+29.6%). The Polo Sedan, Tiguan, Passat, CC, Touareg, the Audi A3, A6 and Q7, the ŠKODA Octavia and all Volkswagen Commercial Vehicles models experienced higher demand in Central and Eastern Europe than in the previous year. The new Jetta, Audi Q3 and ŠKODA Citigo models were also very popular. Volkswagen maintains 17 plants in CEE, one of which is located in Russia. Source: IHS Automotive (data status: 15/02/13), rounded. Note: Market = Cars and LCVs. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 27 North America (NAR) DELIVERIES (`000 units) AND MARKET SHARE (in %) 2012 2011 % 17,170 15,266 +12.5 34.2% 14,497 12,779 +13.4 INCREASE IN DELIVERIES IN THE US IN 2012 842 667 +26.2 thereof: US 596 444 +34.2 Market share NAR 4.9 4.3 4.1 3.5 Deliveries market thereof: US Deliveries Group Market share US Deliveries of passenger cars and light commercial vehicles. OUR TOP SELLER IN THE MARKET Volkswagen Jetta Source: IHS Automotive (data status: 15/02/13), rounded. Note: Market = Cars and LCVs. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Demand for Group vehicles in the US market grew by 34.2% year-on-year, outperforming the positive trend in the overall market (+13.4%). The Golf, Tiguan, Passat, Audi Q5, Audi A6 and Audi Q7 models recorded the highest growth rates. In Canada the Group recorded year-on-year growth of 15.7%. Demand for the Passat, Touareg, Audi A4, Audi Q5 and Audi A7 models was encouraging there. The Group’s sales figures in Mexico surpassed the prior-year level by 7.8%. Demand increased for the Voyage, Beetle, Passat, Audi A1 and SEAT Ibiza models. Besides one plant in the US the group maintains three plants in Mexico. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 28 South America (SAR) DELIVERIES (`000 units) AND MARKET SHARE (in %) Deliveries market thereof: Brazil Deliveries Group thereof: Brazil Market share SAR Market share Brazil 2012 2011 % 5,843 5,581 +4.7 23.0% 3,634 3,417 +6.3 MARKET SHARE IN BRAZIL IN 2012 1,010 933 +8.2 780 705 +10.7 19.6 18.9 23.0 22.3 Deliveries of passenger cars and light commercial vehicles. OUR TOP SELLER IN THE MARKET Volkswagen Gol Source: IHS Automotive (data status: 15/02/13), rounded. Note: Market = Cars and LCVs. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 The Volkswagen Group’s deliveries in the South America region rose 8.2% in 2012. After declining slightly in 2011, our sales figures in Brazil were again positive in 2012 (+ 10.7%). This was attributable to a temporary tax cut for new vehicles as well as the market launch of the new generations of the Gol and the Voyage. The Fox was also highly popular and sales of the Amarok almost doubled. Demand for Volkswagen Group vehicles declined by 5.1% in Argentina. The Fox, Audi A3 and Saveiro models recorded stronger demand. With a market share of 25.0%, the Volkswagen Group maintained its market leadership. Volkswagen maintains nine plants in South America: six in Brazil and three in Argentina. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 29 Asia-Pacific DELIVERIES (`000 units) AND MARKET SHARE (in %) Deliveries market thereof: China Deliveries Group thereof: China Market share Asia-Pacific Market share China 2012 2011 % 33,669 30,370 +10.9 18,834 17,629 +6.8 3,170 2,570 +23.3 2,812 2,259 +24.5 12.2 11.3 20.8 18.2 OUR TOP SELLER IN THE MARKET The Group increased sales in the Asia-Pacific region by 23.3% compared with the 2011 figure, outperforming the market as a whole (+13.3%). Deliveries to customers in the Indian market increased by 2.1%. The Passat, Audi A4, Audi A6 and ŠKODA Rapid models recorded the highest growth rates. Volkswagen Lavida Volkswagen maintains 17 plants in Asia Pacific: 12 in China, four in India and one in Thailand. Source: IHS Automotive (data status: 15/02/13), rounded. Note: Market = Cars and LCVs. Our Brands & Products INCREASE IN DELIVERIES IN CHINA IN 2012 Growth in the region was again driven by the Chinese market, which saw demand for Group vehicles rise by 24.5%. Virtually all models contributed to this positive result. We extended our leadership of the Chinese market with a market share of 20.8% (2011: 18.2%). Deliveries of passenger cars and light commercial vehicles. Volkswagen at a Glance 24.5% Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 30 Volkswagen Group China – Automotive Pioneer Since 1984 17 COMPANIES ASSURE OPERATIONS OF THE VW GROUP car production plants component plants planned plants Headquarter Volkswagen Group China FAW-Volkswagen (Volkswagen, Audi) Volkswagen FAW Platform Changchun Urumqi Beijing Dalian Volkswagen China Investment Company Chengdu Volkswagen FAW Engine Volkswagen Automatic Tianjin Yizheng Transmission Changzhou (MAN) Nanjing Shanghai Volkswagen Shanghai Shanghai Volkswagen Ningbo (Volkswagen, ŠKODA) FAW-Volkswagen Volkswagen Transmission Foshan Shanghai Volkswagen Powertrain 8,424 Operating profit (proportionate) 3,678 INVESTMENTS (€ billion) Total investments 1985-2012 15.7 Total investments 2013-2015 planned Volkswagen at a Glance Our Brands & Products Our Markets 9.8 Financials & Outlook A second joint venture, FAW-Volkswagen Automotive Company Ltd. was set up in 1991 to expand the Group’s activities. Today Volkswagen is represented by 17 companies producing at eleven facilities – including component, finance and sales companies. A “China” Board of Management function was created in 2012 to underpin the growing significance of the Chinese market. Our Chinese product portfolio now covers all segments from small cars to luxury sports cars. We took account of up-and-coming vehicle classes, such as the SUV segment, in our local production at an early stage. The commercial vehicle segment is also gaining in importance for us. EARNINGS 2012 (€ million) Operating profit (100%) The importance of the Chinese market has significantly increased in the past years. As the automotive pioneer, Volkswagen entered the modern Chinese market in 1984 founding a joint venture with the Shanghai Automotive Industrial Corporation (Shanghai Volkswagen Automotive Company Ltd.). Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 31 Deliveries of Volkswagen in China January to December 2012 Import FBU1 (‘000 units) Since it first embarked on economic reform more than 30 years ago, China has become one of the world’s most important automotive markets and is now the Volkswagen Group’s largest sales market. Locally Produced (‘000 units) VW, VWN 88.4 FAW-VW Audi 995.9 322.7 83.1 At the end of the 1990s, the focus began to turn to diversifying the product range. A crucial factor here was the establishment of the import business in 2007, which we had extended to include all of the Group’s passenger car brands by 2012. Porsche2) 13.0 SVW Other Brands 1,068.5 235.7 5.2 Ʃ 189.7 Ʃ 2,622.8 Total Deliveries Region China 2,813 A4 L A6 L New Lavida Santana Octavia 1 Including Hongkong. ² Porsche imports only from August-December, FY import units totaled to 31,200. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 32 ŠKODA Octavia Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 33 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 34 Key Financial Figures 2012 – Highest Deliveries Ever and Record Profits Volkswagen can look back on another extremely successful fiscal year. The Volkswagen Group Facts & Figures continued its successful course and further strengthened its market position thanks to its high profitability. Hans Dieter Pötsch Finance and Controlling ■ Deliveries topped the 9 million mark for the first time at 9.3 million vehicles (+ 12.2 percent); market share in key markets increased further ■ Operating profit exceeds record prior-year level at €11.5 billion (+ 2.1%) ■ Volkswagen Group generated a record profit in fiscal year 2012 (net profit €21.9 billion) ■ The Board of Management and Supervisory Board proposed to pay a dividend of €3.50 per ordinary share and €3.56 per preferred share ■ Strategic growth trajectory continues with contribution in full of Dr. Ing. h.c. F. Porsche AG to the Volkswagen Group, increased stake in MAN SE and acquisition of Ducati ■ Net liquidity of €10.6 billion (€17.0 billion) in the Automotive Division provides financial stability and flexibility Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 35 Our Brands Once Again Proved Their Attraction to Customers1 Deliveries in ´000 units +11.2% 10.000 9.074 January to December 2011 9.000 January to December 2012 8.160 8.000 +12.7% 7.000 5.738 6.000 5.091 5.000 4.000 3.000 +11.7% 2.000 1.303 1.455 1.000 +6.8% 879 -8.3% +21.5% 939 350 321 60 0 Volkswagen Group 1 Volkswagen Passenger Cars Audi ŠKODA SEAT Porsche (since 08/12) +4.1% 529 7 550 9 Bentley Commercial Vehicles Figures including Porsche as from August 1, 2012; excluding Scania and MAN. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 36 Volkswagen Group – Truck and Bus Deliveries1 January to December 2012 vs. 2011 (Gvw. > 6t) Deliveries in ´000 units 2 -13.7% -15.9% 156 134 80 67 2011 2011 2012 2012 1 MAN is consolidated in the Volkswagen Group since 9 November 2011. Delivery figures for the period January – December 2011 are shown for information only. 2 MAN Latin America Trucks and Buses gvw. > 5t. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 37 Sustained Commitment to Profitable Growth The Volkswagen Group significantly increased its sales revenue and net profit in 2012. In 2012, the Volkswagen Group generated sales revenue of €192.7 billion (+20.9%) and a record operating profit of €11.5 billion. At €25.5 billion, the Volkswagen Group’s profit before tax was significantly higher than in 2011 (+34.7%) due to positive measurement effects in the financial result. At €21.9 billion, the Volkswagen Group‘s net profit exceeded the prior year figures by around €6.1 billion. Sales Revenue Operating Profit Profit Before Tax Net Profit € million € million € million € million 25,492 192,676 18,926 15,799 159,337 2011 2010 Volkswagen at a Glance 2012 2011 Our Brands & Products Our Markets 11,271 11,510 2011 2011 2012 2012 Financials & Outlook Strategy 2018 2012 2012 2011 2011 Excellence in Production 21,884 Focus on R&D Forming an Integrated Group 2011 2011 Shareholder Information 2012 2012 Team 38 Strong Performance Across our Business Lines1 Vehicle Sales ('000 units)/ € million Volkswagen Passenger Cars Audi ŠKODA SEAT Bentley Porsche2 Volkswagen Commercial Vehicles Scania2 MAN2 VW China3 Other4 Financial Services Division Volkswagen Group Automotive Division of which: Passenger Cars and LCV Business Area of which: Commercial Vehicles, Power Engineering Business Area Financial Services Division 2012 4.850 1.299 727 429 9 62 437 67 134 2.609 -1.279 9.345 9.345 9.143 202 - Sales revenue 2011 4.450 1.543 690 362 7 441 80 25 2.201 -1.438 8.361 8.361 8.256 105 - 2012 103.942 48.771 10.438 6.485 1.453 5.879 9.450 9.314 15.999 -36.929 17.872 192.676 172.822 148.021 24.801 19.854 2011 94.690 44.096 10.266 5.393 1.119 8.985 10.064 2.652 -33.768 15.840 159.337 142.092 129.706 12.386 17.244 Operating result 2012 3.640 5.380 712 -156 100 946 421 930 808 5 -2.682 1.410 11.510 9.923 9.405 519 1.586 2011 3.796 5.348 743 -225 8 449 1.372 193 5 -1.617 1.203 11.271 9.973 9.042 931 1.298 1 All figures shown are rounded, so minor discrepancies may arise from addition of these amounts. Including financial services; Porsche since August 1, 2012, MAN as from November 9, 2011. 3 The sales revenue and operating profit of the joint venture companies in China are not included in the figures for the Group. The Chinese companies are accounted for using the equity method and recorded an operating profit (proportionate) of €3,678 million (€2,616 million). 4 Including Porsche Holding Salzburg as from March 1, 2011. 5 Mainly intragroup items recognized in profit or loss, in particular from the elimination of intercompany profits; the figure includes depreciation and amortization of identifiable assets as part of the purchase price allocation for Scania, Porsche Holding Salzburg, MAN und Porsche. 2 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 39 Cash Flows from Operating Activities and Cash Flows from Investing Activities € billion, Automotive Division1 Gross cash flow in the Automotive Division increased slightly year-on-year to €15.8 billion (€15.4 billion) in fiscal year 2012 whereat higher tax payments had a negative impact. Despite the increased business volumes, strict working capital management led to the release of €0.5 billion (€1.7 billion). The overall cash flow from operating activities decreased to €16.2billion (€17.1 billion). A cash outflow arose from the contribution in full of Porsche’s automotive business to the Volkswagen Group and from the acquisition of Ducati. The net cash flow of the Automotive Division decreased by €1.3 billion to €-0.2 billion. January – December 2011 January – December 2012 17.1 Net cash flow 1.1 16.2 16.5 16.0 12.5³ 9.4³ Cash flows from operating activities2 Net cash flow -0.2 Cash flows from investing activities Cash flows from operating activities2 Cash flows from investing activities³ 1 Including allocation of consolidation adjustments between the Automotive and Financial Services divisions. consolidation of intragroup transactions: €17,029 million (€17,868million). ³ Excluding acquisition and disposal of equity investments: €12,528 million (€9,371 million). 2 Before Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 40 Volkswagen is Financially Stable – Supported by Strong Capital Discipline and Significant Liquidity INVESTMENTS IN PROPERTY, PLANT AND EQUIPMENT, AUTOMOTIVE DIVISION AUTOMOTIVE NET LIQUIDITY € billion / in % of sales revenue € billion 18.6 10.3 17.0 7.9 6.8 5.8 10.6 10.6 5.7 8.0 6.6% 6.2% 5.6% 5.9% 5.0% 2008 Volkswagen at a Glance 2009 Our Brands & Products 2010 Our Markets 2011 Financials & Outlook 2012 Strategy 2018 2008 Excellence in Production 2009 Focus on R&D 2010 Forming an Integrated Group 2011 Shareholder Information 2012 Team 41 Robust Financial Structure CAPITAL MARKET PROGRAMS Authorized volume € billion Amount utilized on Dec. 31, 2012 € billion Commercial paper Medium-term notes 25.7 68.1 5.3 36.9 Other capital market programs Asset-backed securities 21.3 43.9 10.1 18.4 Programs RATING OVERVIEW Volkswagen AG Volkswagen Financial Services AG Volkswagen Bank GmbH short-term long-term Outlook Moody’s Investors Service A–2 A– positive A–2 A– positive A–2 A– positive short-term long-term Outlook P–2 A3 positive P–2 A3 positive P–2 A3 positive As of Dec. 31, 2012 Standard & Poor’s Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook It is part of Volkswagen’s strategy to ensure a solid, stable financial position at all times. We aim to safeguard an adequate liquidity, a healthy financing structure and our rating, which compares extremely well with the rest of the sector. The Automotive Division recorded a cash inflow of €2.6 billion (€ -4.3 billion) from financing activities. Due to new equity investments, net liquidity in the Automotive Division decreased at the end of fiscal year 2012 to €10.6 billion (€17.0 billion). In light of the Volkswagen Group’s sustained growth, we further diversified our refinancing activities in 2012. Last year, Volkswagen refinanced the equivalent of €25 billion through the issue of bonds, tapping into additional financial markets in the process. In 2012, rating agencies Standard & Poor’s and Moody’s Investors Service performed their regular update of their credit ratings, they confirmed Volkswagen’s very good rating by sector standards and raised the outlook. Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 42 Outlook 2013 – Volkswagen Group1 Deliveries to customers million vehicles 6.3 9.3 8.3 7.2 192.7 159.3 Sales revenue € billion 105.2 Operating profit € billion 11.3 11.5 2011 2012 7.1 1.9 2009 1 126.9 2010 ■ Deliveries to customers are expected to increase year-on-year ■ Sales revenue is expected to exceed the prior-year figure ■ While we shall see positive effects from our attractive model range and strong market position, there will also be increasingly stiff competition in a challenging market environment ■ Given the ongoing uncertainty in the economic environment, the Group’s goal for operating profit is to match the prior-year level in 2013 ■ This applies equally to the Passenger Cars Business Area, the Commercial Vehicles, Power Engineering Business Area – which remains affected by high write-downs relating to purchase price allocation, among other things and the Financial Services Division 2013 Including Trucks & Busses (until February 2009); MAN is fully consolidated in the Volkswagen Group since November 9, 2011; Ducati is consolidated as from July 19, 2012; Porsche AG is fully consolidated as from August 1, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 43 SEAT Leon SC Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 44 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 45 Strategy 2018: Sustainable Profitable Growth We have defined four goals that are designed to support Volkswagen becoming the most successful and fascinating automaker by 2018. To achieve these targets we have identified six areas to focus on: 1 Growth market focus • Increased market penetration • Emerging markets expansion 6 Potential upside • Balanced global footprint • Product portfolio extension • North American expansion and market recovery • Commercial vehicle strategy and market recovery • Financial Services: strengthen the automotive value chain 5 Synergy potential • Leveraging best practices across the Group • Purchasing, production, and distribution benefits Leading in customer satisfaction and quality Volkswagen Top Group profit employer before tax margin > 8% Volumes > 10 million units p.a.2 4 Operating profit measures • Strong cost control • Process/product optimization 1 2 Modular toolkit strategy • Reduction in investment, development and unit costs • Scale and efficiency effects • Increased production flexibility • Reduced time to market 3 Capital discipline • > 16% RoI target in automotive business • 20% RoE1 goal in Financial Services • Around 6% automotive capex in PPE/sales Normalized RoE based on 8% equity ratio. China. • Regional scale effects Source: Volkswagen Group. Note: All stated Volkswagen Group figures represent financial targets for 2018, excluding Porsche, MAN and Ducati. 2 Including Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 46 Strategy 2018: Our Achievements so far Volkswagen Group customer satisfaction (on a scale of 1 to 101) 8.22 8.32 8.34 8.41 2007 2008 2009 2010 „I am happy to work at the Volkswagen Group“ (Employee opinion survey) 88% 88% 2009 90% 87% 2010 2011 2011 8.67 2012 Group profit before tax margin (in percent) Leading in customer satisfaction and quality Volkswagen Group profit Top before tax employer margin > 8% Volumes > 10 million units p.a.2 84% 2007/08 8.55 11.9 6.0 2007 Volkswagen at a Glance Our Brands & Products Our Markets 6.3 6.3 2007 2008 2009 Financials & Outlook Strategy 2018 2011 Excellence in Production 2010 2011 6.93 2012 Focus on R&D 2008 2009 2012 Own calculation based on key industry studies on customer satisfaction with dealers, after sales and new vehicles. 2 Including China. 3 Group profit before tax margin excluding the nonrecurring effect from the remeasurement of the Porsche put/call options and from remeasurement at the contribution date of the shares already held. 7.2 2010 7.83 1 9.3 8.3 6.2 7.1 1.2 2012 Group deliveries (in million units) 5.8 13.2 Forming an Integrated Group Shareholder Information Team 47 Substantial Growth Opportunities Stemming from BRIC Countries Together with a Continued Rebound in the US FORECAST – MARKET GROWTH 2012 – 2018 (million units) In 2012, we delivered 9.3 million vehicles to our customers, substantially up from previous years’ 8.3 million. 17.2 The BRIC markets (Brazil, Russia, India and China) as well as the US offer significant further growth potential. 2012 19.5 13.2 2015 Financials & Outlook 2012 2015 2015 2012 2015 7.8 29.1 3.3 79.7 +77% +33% 2012 +29% 2018 Japan 5.9 5.8 2015 18.8 +55% 2018 India 2012 2015 4.5 -14% 2018 Eastern Europe (incl. Russia) 2018 Western Europe2 102.6 2012 Includes Central America and Caribbean. 2 Includes Cyprus and Malta. Source: IHS Global Insight (data status: February 2013), rounded. Note: Market = Cars and LCVs. 2012 2018 North America 1 Our Markets 5.2 +36% +17% That‘s why we are investing in our existing capacity and the continued expansion of our production network, such as in China, Russia and Mexico. Our Brands & Products 4.3 +14% To meet regional customer demand and purchasing power and to minimize currency risk a clear focus on local production is necessary. Volkswagen at a Glance 5.9 15.3 2018 2015 2018 2012 South America1 2015 2018 China (incl. HK) World Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 48 Positive Long-Term Trend of Return on Investment Shows Improving Efficiency The operating profit after tax of the Automotive Division, including the share of the Chinese joint ventures, was €10.9 billion in 2012 (€9.4 billion). The significant year-on-year increase was due in particular to higher volumes, optimized product costs and positive exchange rate effects, as well as the inclusion of MAN and Porsche. Invested capital rose to €65.7 billion (€52.9 billion), mainly as a result of the inclusion of the new companies and higher investments in property, plant, and equipment. Multiplied by the cost of capital, which also increased as against 2011, the cost of invested capital was up to €5.1 billion (€3.7 billion). The increase in operating profit after tax resulted in a clearly positive value contribution of €5.8 billion (€5.7 billion). The return on investment is the return on invested capital for a particular period based on the operating profit after tax. At 16.6%, this was down on the prioryear figure (17.7%) due the increase in invested capital. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 OPERATING PROFIT AFTER TAX AND RoI DEVELOPMENT OF THE AUTOMOTIVE DIVISION (€ million) Operating profit after tax RoI 17.7% 16.6% 13.5% 10.9% 9.5% 10,911 9,375 3.8% 3,567 5,859 4,469 1.673 2007 2008 2009 2010 1 2011 2012 Note: Including proportionate inclusion of the Chinese joint ventures (including the respective sales and component companies) and allocation of consolidation adjustments between the Automotive and Financial Services divisions. 1 Adjusted. The return on investment after tax (RoI) is unchanged as against the previous year. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 49 Bentley Flying Spur Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 50 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 51 100 Locations Worldwide Support Growing Demand Production locations Production locations under construction Volkswagen is represented in each important region with at least one plant. 67 Europe 1 12 USA 3 4 Mexico India Thailand 6 Brazil 3 Argentina 1 China Our Brands & Products Our Markets 3 South Africa Financials & Outlook Strategy 2018 Our flexible engineering architecture allows this to be achieved in a cost effective and timely manner. The transfer of the toolkit principle to production is the next step. Our factory of the future is highly flexible, and it can produce a wide range of models and brands on the same production line. As of January 16, 2013. Volkswagen at a Glance Local production allows us to offer model variations that answer the different needs of our regional customers from China to North America, India and Europe. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 52 Modular Toolkit – Efficiency Gains Through Synergies TECHNICAL CONCEPT Significantly reducing the fuel consumption of our vehicles, producing them at globally competitive costs and simultaneously increasing profitability and productivity – these are the Volkswagen Group’s goals for its modular toolkits. They represent the further development of our platform and modular strategy, which has its origins in the mid-1990s. Independent from size and segment, several parts, such as engines, gearboxes or air conditioning, can be used for different vehicles. 1 Modularisation enables standardization with visible customization whilst maintaining the individual brand identity. 1 This ensures that the synergy effects that exist, both between models in one series and across all series and brands, can be optimized and increased. Porsche AG fully consolidated since August 1, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 53 Modular Toolkit – Introduction of the Modular Transverse Matrix MODULAR LONGITUDINAL MATRIX (MLB) The Modular Longitudinal Matrix is the use of a modular strategy in vehicle platforms in which the drive train is mounted longitudinally to the direction of travel. This modular arrangement of all components enables maximum synergies to be achieved between the vehicle families. This concept is already used at Audi since 2007 to develop vehicles. With the evolutionary step MLB evo, the toolkit will be expanded in the future. MODULAR TRANSVERSE MATRIX (MQB) The latest member of our toolkit family is the Modular Transverse Toolkit (MQB). It is the basis for vehicles whose engine is mounted in a transverse arrangement. We introduced the first models based on this toolkit in the shape of the new Audi A3, the new Golf and the new SEAT Leon in 2012. With the MQB, the Volkswagen Group’s modular toolkit strategy now extends from the A0 segment to the C segment. The vehicles in the New Small Family are also covered in the A00 segment. We intend to produce over 40 models based on the MQB in the long term and across brands – to the highest quality standards, customized to each brand and tailored to the different market requirements. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 54 MQB Helping to Improve Product and Margins The MQB architecture standardizes a number of key components across a number of vehicles classes. Each model retains it‘s own unique look and feel through the development of the so-called Hat. The MQB platform itself counts for 60 percent of the vehicle costs and bears the possibility first to significantly cut the necessary one-time expenses, such as development costs and to reduce manufacturing times, and, second, to enable use over several vehicle generations. Material costs 100 % Hat ca. 40% Distribution of savings Additional serial and optional content, previously reserved to premium class Potential savings MQB platform ca. 60% Lower cost per unit Less EHpV1 Less one-off expenditures Savings Volkswagen at a Glance Our Brands & Products Profit Our Markets Expenditures Financials & Outlook Invest Strategy 2018 1 Margin improvement Savings to be partly absorbed to fulfill regulatory and legal requirements: EURO 6 Pedestrian protection Engineered Hours per Vehicle. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 55 The MQB‘s Flexible Design is Able to Accommodate Alternative Drives In addition to conventional petrol and diesel engines, the MQB also permits alternative drivetrains to be integrated, for example gas, hybrid, or electric drives. Previously, vehicle-specific adaptions were necessary in each case. Now, the MQB basic architecture is pre-configured to accommodate the changes required, be it for battery packs or high pressure gas tanks within the existing structure. Therefore, a quick reaction to changing needs is possible avoiding major product investment and minimizing complexity. Conventional drive Alternative/Regenerative TSI Gasoline EA211 EcoFuel CNG Electric drive TDI Diesel EA288 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 FlexFuel Ethanol EDrive Plugin Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 56 Modular Toolkit – Responsibility MLB MQB NSF MSB 1 The responsibilities for the different modular toolkits and for the New Small Family are with Volkswagen, Audi and Porsche. Audi started with the launch of the Modular longitudinal toolkit and keeps the responsibility. The know-how which they have gained over the years, helped and helps to develop the following toolkits. The Volkswagen brand is responsible for the Modular transverse toolkit which will be used for the Volkswagen, Audi, SEAT and ŠKODA brands. The first vehicles to be produced based on the MQB will be the successor to the Audi A3 and the next generation Golf. Development of the Modular standard drive train toolkit is being handled by Porsche, which was made responsible for development of sports car and luxury sedan platforms. The MSB is for a conventional front-engine, rear-wheel drive layout, hence the word “standard” in its title, and it will be used for a range of models including the next-generation Porsche Panamera and Bentley Continental lineup. In addition, the New Small Family complements the toolkit strategy. The up! and its derivatives are not produced based on the MQB. However, individual components such as engine, gearbox and steering components can be used for vehicles based on MQB. 1 Porsche AG fully consolidated as from August 1, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 57 Bentley Mulsanne Lamborghini Aventador Roadster Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 58 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 59 R&D Mission Shaping the future is a fascinating challenge for industry and society. Volkswagen’s automotive future is formed by social conditions and trends. It is the Group’s task to anticipate the future needs of our customers and to convert these needs into innovative technologies. The technological challenges of the future can only be mastered by intensive research and networked co-operation both inside and outside the company. Our mission is to continue meeting our customers’ wishes for individual and affordable mobility through sustainable technologies. We work together with our partners to achieve this goal. Research and development activities in the Group again concentrated on two areas in 2012: expanding the product portfolio and improving the functionality, quality, safety and environmental compatibility of Group products. Example: From Beetle to XL1 - R&D achieved significant reduction in fuel consumption 1972 BEETLE 1303 Consumed 13l/100km 2012XL1 Consumes just 0.9l/100km Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 60 Volkswagen Continues to Invest in its Global R&D Activities The large number and technical quality of the ideas submitted in 2012 demonstrate once again that our employees are an enormous source of innovation. In the reporting period, they applied for 4,313 patents – 2,128 in Germany and 2,185 abroad. The main focus of these innovations was on the areas of infotainment, driver assistance systems, electric drive technology and lightweight steel design. VOLKSWAGEN GROUP R&D FOOTPRINT SCANIA Škoda Volkswagen VWGoA Chattanooga operations ERL Bentley 21.7 22.8 2007 2008 VTB 5.3 5.1 2010 2011 2012 (€ billion) 5.4 5.0 2007 2008 Shanghai VW 7.2 5.4 VTT 5.8 2009 6.1 2010 5.1 5.1 2011 2012 (€ billion) of which capatilized development cost Capitalization ratio in % VW of South Africa 2.2 1.4 Our Markets 2009 6.9 FAW-VW 2007 Our Brands & Products 27.4 8.9 29 Volkswagen at a Glance 25.6 VW Group RUS Bugatti Audi Porsche SEAT MAN Italdesign Lamborghini SCANIA LAM 42.1 34.7 % of automotive sales VW do Brasil Volkswagen Argentina (‘000 employees) R&D EXPENSES VOLKSWAGEN GROUP Volkswagen Nutzfahrzeuge VW India VW de Mexico R&D EMPLOYEES VOLKSWAGEN GROUP Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D 2.6 1.9 37 34 2008 2009 Forming an Integrated Group 1.7 1.7 27 23 2010 2011 Shareholder Information 28 2012 Team 61 Proven Innovation Track Record Volkswagen at a Glance Our Brands & Products Parking in tight spaces is made considerably easier with the Park Assist. The latest generation detects parallel and perpendicular parking spaces and automatically steers in several moves into small parallel parking spaces – and out again. The cruise control system with automatic distance control ACC uses a distance sensor to measure the distance and speed relative to vehicles driving ahead. The Fatigue Detection system detects waning driver concentration and warns the driver with an acoustic signal lasting five seconds; a visual message also appears in the instrument cluster recommending that the driver takes a break from driving. The multi-collision brake automatically brakes after the first impact in order to mitigate and avoid further collisions. It reduces the remaining kinetic energy by reducing the speed of the car to 10 kilometers per hour and thereby increases safety significantly. The Proactive Occupant Protection System detects critical situations with elevated accident potential. The vehicle occupants and the vehicle are prepared for a possible accident: The front seat belts in use are tensioned to securely hold both the driver and the passenger. Open windows and the sunroof are closed to just a crack. The Lane Assist helps to prevent accidents caused by unintentionally wandering out of lane, and represents a major safety gain on motorways and major trunk roads. If there is an indication that the vehicle is about to leave the lane unintentionally, Lane Assist alerts the driver visually and by means of a signal on the steering wheel. Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 62 A Technology Portfolio for Eco-friendly Mobility Integrating a wide range of innovations into fuel-efficient, low emission mobility solutions, Volkswagen’s “green labels” offer technologies and products that are geared to significantly reduced fuel consumption and CO2 emissions. Volkswagen is committing to reducing the CO2 output of the European new car fleet to 95 grams per kilometer by 2020. We again recorded impressive results in reducing emission levels last year: we reduced the average CO2 emissions over the past five years by 25 grams of CO2 per kilometer to 134 grams of CO2 per kilometer. EFFICIENT TECHNOLOGIES FOR SUSTAINABLE MOBILITY NUMBER OF MODEL DERIVATIVES FULFILLING LOW CO2 EMISSIONS 324 207 33 ≤ 100g CO2/km Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D ≤ 120g CO2/km Forming an Integrated Group ≤ 130g CO2/km Shareholder Information Team 63 Steps in Electrification Volkswagen is electrifying drivetrains step by step and is on the way to launch the first series e-vehicle for everyone, the e-up!. Volkswagen‘s aim is not to be the fastest, but the best and safest for our customers. Internal combustion engine (ICE) Mild Hybrid Full Hybrid 1.2 l 77 kW TSI Start-Stop system Recuperation Touareg Hybrid Golf twinDRIVE Range Extender Electrical Vehicle Gasoline or Diesel Engine Combination of ICE and electric motor. The electric motor serves to boost power during acceleration. Pure electric driving is not possible. Full Hybrids, in contrast to mild hybrids, can drive short distances in full electric mode. The Batteries of Plug-In Hybrids can be charged by plugging into an electric socket. Due to the greater battery capacity, longer electric driving ranges are possible. 20-80 km Small internal combustion engine which recharges the vehicle’s battery and thereby increases its range. 2 km Electric Motor Both Internal Combustion Engine Volkswagen at a Glance Our Brands & Products Range Extender Plug-In Hybrid Electric vehicle Fuel Cell e-up! Tiguan Hymotion In the next decades, today’s technologies will continue to be dominant. Combustion engines – some of them supported by Emotors, pure E-drives and fuel cells – will co-exist side-by-side. On its path towards the future, Volkswagen will continue to research and further develop all potential engine types and introduce them as soon as it makes sense and is technically feasible. 80-200 km 400-600 km 50-120 km + Electric Generator Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 64 Urban Mobility and Long Distance Mobility The use of efficient, sustainable drivetrains is a highly important strategic issue for Volkswagen. The Group is not only working to continuously optimize its existing drivetrains but is also – as in the past – pursuing a variety of alternative drive concepts, and especially electric traction. e-up! Caddy blue-emotion Panamera Hybrid Touareg Hybrid e-Golf Bik.e Passat BlueMotion Cayenne Hybrid E-Scooter Kickstep XL1 Q5 Hybrid Urban Concept Golf twinDRIVE Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Nils Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 65 Driving the Future – On the Way to E-Mobility VW Jetta In parallel with the introduction of new hybrid models, Volkswagen is working on its electric vehicle offensive. Audi Q5 VW XL1 Audi A6 Porsche1 Cayenne S Audi A4 Porsche1 Panamera S Porsche1 918 Spyder Audi A8 2010 2011 Audi Q7 2012 2013 VW e-up! E-vehicles With these models – offered worldwide – Volkswagen will build a solid bridge to the era of electric mobility. Hybrid VW Touareg VW Passat VW e-Golf VW Caddy blue-e-motion 1 Porsche AG fully consolidated as from August 1, 2012. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 66 Porsche Cayman S Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 67 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 68 Forming an Integrated Commercial Vehicles Group Financial Services Division Automotive Division Business Area Business Area Passenger Cars and Light Commercial Vehicles Trucks and Buses, Power Engineering Business unit of Volkswagen AG Voting rights: 75.03%1 Capital: 73.72%1 1 As 2 As Voting rights: 89.2%2 Capital: 62.6%2 MAN, Scania und Volkswagen Commercial Vehicles will leverage synergies and jointly harness the substantial worldwide growth potential in this segment. To strengthen and simplify cooperation in the Commercial Vehicles business Volkswagen seeks to conclude a domination and profit and loss transfer agreement with MAN SE. The target is to achieve €200 million per annum in synergies between MAN, Scania and Volkswagen. We anticipate higher synergy potential in the medium to long term. Initially, these will relate to procurement activities, followed in the medium and long term by a closer cooperation in research and development as well as production. Leif Östling in charge of Group Board of Management “Commercial Vehicles” function since 1 September, 2012. per 31 December 2012. per 31 December 2012; The stake in Scania held by MAN is attributable to Volkswagen. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 69 Ducati Hypermotard SP Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 70 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 71 Fiscal Year 2012 – Encouraging Share Price Performance for Volkswagen AG Shareholders SHARE PRICE DEVELOPMENT 2012 200 175 150 125 Volkswagen VolkswagenOrdinary St ammaktShares ie VolkswagenPreferred VorzugsaktShares ie Volkswagen 100 DAX DAX DJDJ Euro Automobile Euro STOXX STOXX Automobile 75 D J F M A M J J A S O N D DIVIDEND DEVELOPMENT Dividend development Number of no-par value shares at Dec. 31 Ordinary shares Preferred shares Dividend per ordinary share per preferred share Total dividend paid Ordinary share Preferred share 1 The performance of ordinary and preferred shares was unequivocally positive in fiscal 2012. However, for Volkswagen AG shareholders the year was also marked by pronounced volatility on the stock markets precipitated by the European debt crisis. 2012 ´000 ´000 295,090 170,143 2011 2010 2009 295,090 170,143 295,046 170,143 295,005 105,238 € € 3.501 3.561 3.00 3.06 2.20 2.26 1.60 1.66 € million € million 1,0331 6061 885 521 649 385 472 282 Proposed. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production On the whole, Volkswagen AG’s ordinary and preferred shares performed very positively during the year in spite of volatile market trends. The securities not only increased in value year-on-year, but also outperformed the overall market and the sector. In the interests of all stakeholders, we are pursuing continuous dividend growth so that our shareholders can participate appropriately in our business success. The Group is aiming to achieve a distribution ratio of 30% in the medium term. Focus on R&D Forming an Integrated Group Shareholder Information Team 72 Volkswagen Share – Key Facts & Figures KEY FACTS & FIGURES (as of December 31, 2012) In 1961, Volkswagen first issued ordinary shares on the Frankfurt stock exchange with a nominal Securities Ordinary Share: Preferred share: Identification ISIN: DE0007664005 ISIN: DE0007664039 value of DM100 issued at a price of 350 percent. Codes WKN: 766400 WKN: 766403 Two stock splits were performed in the course of Bloomberg: VOW GY Bloomberg: VOW3 GY time. Presently, the majority of the ordinary shares Reuters: VOWG.DE Reuters: VOWG_p.DE are held by the Group’s three biggest Exchanges Berlin, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Stuttgart, Xetra, London, Luxembourg, New York, SIX Swiss Exchange shareholders guaranteeing a stabile shareholder structure. In 1986, Volkswagen introduced its Major market DAX, CDAX, Prime All Share, Prime Automobile, Dow Jones Euro indices STOXX, Dow Jones Euro STOXX Automobile & Parts, FTSE Eurotop preferred shares as an alternative investment 100 Index, S&P Global 100 Index, Dow Jones Sustainability Index vehicle. In December 2009 the ordinary shares World, FTSE4Good, Advanced Sustainability Performance Index, were replaced through the preferred shares in the Dow Jones Euro STOXX 50, MSCI Euro, Classic All Share, German DAX stock index. Volkswagen is globally represented with a market capitalization of around €77.3 billion as of December 31, 2012. The shares are listed on different exchanges worldwide, among others in Frankfurt, London and Zurich. In the U.S., Volkswagen has 2 sponsored ADR programs, representing the preference and ordinary shares. Both are sponsored by J.P. Morgan and trade in the US on the over-the-counter (OTC) market. Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Preferred shares1 Unlike ordinary shares, preferred shares do not carry voting rights. Dividends are paid to stockholders in proportion to their share of the capital stock eligible for dividend in such a manner that the preferred shares shall be eligible for a dividend which is higher than that for the ordinary shares by 6 Cents per preferred share. American Depositary Receipt (ADR) An ADR is a U.S. dollar denominated form of equity ownership in a non-U.S. company. It represents the foreign shares of the company held on deposit by a custodian bank in the company's home country and carries the corporate and economic rights of the foreign shares, subject to the terms specified on the ADR certificate. 1 Definition Strategy 2018 excludes specific exemptions. For more details see Articles of Association of Volkswagen AG. Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 73 Volkswagen Share – Historical Share Price Development and Shareholder Structure HISTORICAL DEVELOPMENT ORDINARY AND PREFERRED SHARE (€, monthly closing prices) Ordinary Share Preference Share 600 180 500 150 400 1969 Stocksplit 1:2 1998 Stocksplit 1:10 120 300 90 200 60 100 30 0 1960 1964 1968 1972 1976 1980 1984 1988 1992 1996 2000 2004 2008 2012 0 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 SHAREHOLDER STRUCTURE AND VOTING RIGHTS Voting Rights (as of Dec. 31, 2012) In Percent of Subscribed Capital (as of Dec. 31, 2012) Porsche Automobil Holding SE 32.2 Foreign institutional investors 24.9 Qatar Holding LLC 16.4 17% Qatar Holding 50.73% Porsche Automobil Holding SE, Stuttgart 12.7 State of Lower Saxony Private shareholders/Others 9.3 German institutional investors 3.0 Porsche Holding GmbH, Salzburg 1.5 0 Volkswagen at a Glance 9.9% Others Our Brands & Products 10 20 Our Markets 30 40 50 Financials & Outlook 60 70 80 Strategy 2018 90 20% State of Lower Saxony, Hanover 2.37% Porsche GmbH, Salzburg 100 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 74 Upcoming Events 2013 April 25, 2013 Volkswagen AG Annual General Meeting 2013 Hanover April 29, 2013 Volkswagen AG Interim Report January – March 2013 Wolfsburg July 31, 2013 Volkswagen AG Half-Year Financial Report January – June 2013 Wolfsburg October 31, 2013 Volkswagen AG Interim Report January – September 2013 Wolfsburg Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 75 MAN TGX Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 76 Content Volkswagen at a Glance 3 Our Brands & Products 8 Our Markets 24 Financials & Outlook 34 Strategy 2018 45 Excellence in Production 51 Focus on R&D 59 Forming an Integrated Group 68 Shareholder Information 71 Team 77 Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 77 Key Investor Relations Contacts Volkswagen at a Glance Christine Ritz Group Head of Investor Relations E-Mail: Christine.Ritz@volkswagen.de Telephone: +49 5361 9 49840 Lars Korinth (Wolfsburg office) Investor Relations Manager E-Mail: Lars.Korinth@volkswagen.de Telephone: +49 5361 9 42224 Oliver Larkin (London office) Senior Investor Relations Manager E-Mail: Oliver.Larkin@volkswagen.de Telephone: +44 20 7290 7821 Lennart Schmidt (Wolfsburg office) Investor Relations Officer E-Mail: Lennart.Schmidt@volkswagen.de Telephone: +49 5361 9 49015 Alexander Hunger (Wolfsburg office) Senior Investor Relations Officer E-Mail: Alexander.Hunger@volkswagen.de Telephone: +49 5361 9 47420 Clemens Denks (Volkswagen Group of America, Inc.) Investor Relations Liaison Manager Investor Relations Liaison Office (Questions relating to American Depositary Receipts) E-Mail: Clemens.Denks@vw.com Telephone: +1 703 364 7000111 Andreas Buchta (Wolfsburg office) Investor Relations Manager E-Mail: Andreas.Buchta@volkswagen.de Telephone: +49 5361 9 47419 Thomas Küter (Beijing office) Investor Relations Manager E-Mail: Thomas.Kueter@volkswagen.com.cn Telephone: + 86 10 6531 4715 Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 78 Scania G420 Highline Ecolution Volkswagen at a Glance Our Brands & Products Our Markets Financials & Outlook Strategy 2018 Excellence in Production Focus on R&D Forming an Integrated Group Shareholder Information Team 79 Factbook 2013 80