EXECUTIVE SUMMARY PKF' CONSULTING USA A CBRE COMPANY 1-1 Executive Summary SCOPE AND METHODOLOGY In preparing this study, we completed the research and analysis listed below: • Conducted an inspection and analysis of multiple sites and their surrounding areas in order to determine the best location for the proposed Hotel and Conference Center. • Assembled, reviewed and analyzed economic, demographic and real estate market data pertaining to the Columbia market area to evaluate the present economic climate and to estimate future growth potential, particularly as it relates to lodging and meeting demand. • Interviewed representatives of University of Missouri to identify existing campus meeting facilities, determine the current and future hotel and meeting needs of the university, and assess the future growth of the university campus. • Conducted a survey of the University of Missouri faculty and staff and Alumni to quantify the university-related need for the proposed Hotel and Conference Center. • Interviewed representatives of Boone County, Columbia government, Columbia Convention and Visitors Bureau (CVB), Columbia Chamber of Commerce, Regional Economic Development Incorporated (REDI), area hotels and businesses to gather data on current and future area growth and the demand for lodging and meeting facilities. • Conducted a survey of the Columbia Chamber of Commerce Members and the Columbia CVB meeting planners list to assess the demand for community and conference-related use of the proposed Hotel and Conference Center. • Toured and interviewed representatives of existing meeting facilities both on and off campus to assess the quality and quantity of available meeting space in the Columbia area, types of events captured and lost business. • Evaluated the survey results, existing area hotels and comparable university hotel and conference centers located throughout the US to determine the recommended facilities and to estimate the performance of the subject Hotel and Conference Center. • Prepared a summary of historical market performance, including available rooms, occupied rooms, market occupancy, market segmentation, and average daily room rate for the period 2009 to 2013 and year-to-date July 2014. • Identified other proposed hotels to assess their probability of completion and the degree to which they will compete with the subject project. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA Executive Summary 1-2 • Recommended the concept. size and type of facilities, and amenities appropriate for the market for the proposed Hotel and Conference Center. • Estimated future competitive position and market performance of the subject proposed Hotel and Conference Center for the period 2018 to 2020. • Based on the estimated future competitive position of the proposed Hotel and Conference Center, prepared a schedule of prospective cash flow before debt service and income taxes for the period 2018 to 2027. • Conducted focus groups with representatives of the University of Missouri to discuss the need for on-campus meeting space. CONCLUSIONS A concise summary of the conclusions of this report follows: • Columbia is centrally located within the State of Missouri between st. Louis to the east and Kansas City to the west, making it a regional hub for retail, leisure, entertainment, medical and educational services. The largest economic driver is the University of Missouri with almost 35,000 students and 8,600 employees. Columbia is also the headquarters for several national insurance companies, home to several major medical centers, incubator for numerous entrepreneurial endeavors and leader in biomedical research due to the presence of one of the largest nuclear reactors in the U.S. Columbia's economy will be kept in the expansion mode as the University activity increases employment in consumer and service industries. Strong retail demand from the student population and low business costs will help offset the drag from the State of Missouri fiscal situation. Its central location, strong diverse economy and young student-oriented environment makes Columbia attractive for convention and tourist activity. The abundant number of tourist attractions, events and festivals attracts thousands of visitors to the City. However, the lack of a designated hotel and conference center limits Columbia's ability to attract convention activity, resulting in the loss of potential economic activity. • PKF Consulting USA considered six sites as potential locations for the proposed Hotel and Conference Center. To determine the best site for the proposed development, we considered a number of attributes which could help make the project more suitable for success. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA Executive Summary 1-3 After grading each of the sites, we determined that Site 6, the Cliffview/Maintenance Facilities site, held the greatest number of attributes which are critical to the success of a Hotel and Conference Center. It is adjacent to the Hampton Inn University, proximate to the Holiday Inn Express University, Stoney Creek, Broadway DoubleTree and Tiger Hotel, near the downtown market area, easily accessible and visible from Stadium Drive, proximate to the University campus and sports venues, proximate to other demand generators, easily expandable and adjacent to University parking lots. While all of the potential sites could work for a Hotel and Conference Center, Site 6, the Cliffview/Maintenance Facilities site, would maximize the potential for attracting more groups to Columbia, meeting the needs of the community, increasing the economic impact from outside visitors, energizing downtown Columbia, promoting the Academic Mission of the University and providing a working laboratory for the Mizzou Hospitality Management Program. • In order to understand the needs of the University of Missouri and the surrounding Columbia community, as well as the facilities needed in the market, PKF Consulting USA conducted a series of interviews. The individuals that we interviewed indicated a strong need for a hotel and conference center in the Columbia area. Some of their comments are listed below. • Potential groups that are being lost due to lack of adequate meeting facilities include state associations, groups related to the university, medical centers, insurance companies, entrepreneur incubator and the nuclear reactor, and international groups attracted to Columbia for various reasons. • Hoteliers indicated a need for a larger conference center to attract new lodging demand. However, a smaller hotel with about 200 rooms is preferred to reduce the impact on the existing hotels. • Several people indicated that the proposed Hotel and Conference Center is important to the Academic Mission of the University of Missouri by enabling the faculty and staff to attract academic conferences and seminars to the Mizzou campus and increasing the exposure of the faculty and students to more outside influences. • The interviewees stated that the proposed Hotel and Conference Center would provide a competitive advantage for the Mizzou Hospitality Management Program. It would be a working lab for the students providing hospitality jobs and internships and would enable the Program to attract better students since most of the top Hospitality Programs have an existing hotel on or near campus. Hospitality Program representatives indicated that the hotel would also enable the faculty to conduct additional research projects in a real life environment. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA 1-4 Executive Summary • In order to maximize the input from the University of Missouri, Mizzou alumni, state and local meeting planners, and the Columbia community, PKF Consulting conducted four email surveys to identify the types, number and size of the potential events, number of breakout rooms, number of hotel rooms and the potential average daily room rate for the proposed Hotel and Conference Center. The surveys identified a large number of potential events that would use a conference center in Columbia. The University of Missouri Faculty and Staff survey identified 1,197 potential events of which 77% indicated that they would consider relocating their events to the proposed Hotel and Conference Center. The Mizzou Alumni survey identified 846 potential events that could be relocated to Columbia. The CVB Meeting Planner survey identified 995 potential events of which 81 % would consider Columbia for these events. The Chamber of Commerce Member survey identified 72 potential events of which 83% could relocate to the proposed Center. The survey respondents were asked to identify new events that could be attracted to Columbia if there was a Hotel and Conference Center available. The Faculty and Staff identified 915 potential events of which 37 were larger than 1,000 attendees. The Chamber Members identified 31 potential events of which one was larger than 1,000. The various surveys identified 238 potential events that require seating for more than 1,000 people. The surveys also indicated that 40% to 50% of the events need up to five breakout rooms, while another 10% to 20% need more than five. • Based on the interviews and surveys, PKF recommended the following facilities for the proposed Hotel and Conference Center. Proposed Hotel & Conference Center Columbia, Missouri PKF Consulting USA 1-5 Executive Summary Recommended Facilities Proposed Hotel & Conference Center Type of Hotel Number of Guestrooms Conference Center Space Grand Ballroom Jr. Ballroom Additional Meeting Rooms Total Full-Service range 175 to 225 200 18,000 6,000 6,000 30,000 Amenities Restaurant & Bar Room Service Coffee Shop Area Shuttles Business Center Fitness Center/Spa Pool Potential Brand Affiliation Embassy Suites Marriott Sheraton sq. sq. sq. sq. ft. divisible by 5 or 6 ft. divisible by 3 or 4 ft. various sizes ft. Source: PKF Consulting USA With the recommended facilities, the Hotel will offer many of the amenities and services necessary to serve both the local community and outside visitors and conferences. Based on PKF's interviews, the proposed Hotel needs to have enough rooms to act as a host hotel for the Conference Center but it should be downsized to minimize the impact on the local hotel market. Therefore, we have recommended 200 rooms. However, the actual number of rooms can range from 175 rooms to 225 rooms, depending on the layout and design of the hotel. According to interviews, the Conference Center should offer a large ballroom capable of seating up to 1,200 people for a banquet. The recommended 18,000­ square foot ballroom would accommodate 1,200 people for a banquet type of event The hotel should also offer a junior ballroom and a number of smaller meeting rooms to accommodate smaller meetings/trainings, conferences, local social eventstwedding and University and company functions. The majority of the interviewees agreed that the proposed Hotel and Conference Center would need to be a full-service, nationally branded franchise to be successful. We have recommended the Embassy Suites (by Hilton), Marriott and Sheraton (by Starwood) as potential brands. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA Executive Summary 1-6 • The proposed Hotel and Conference Center is considered a critically needed facility to host Columbia community, medical and corporate events, to attract new groups and events to Columbia, to generate economic impact within the City of Columbia, to accommodate University-related events and meetings, to promote the Academic Mission of the University of Missouri and to provide a working laboratory for the Mizzou Hospitality Management Program. The proposed Hotel and Conference Center is considered to be a missing component within the Columbia market compared to similar facilities which exist near other major universities. • The competitive set includes the highest quality, nationally branded limited, select and full-service hotels in the Columbia area. The Holiday Inn Executive Center is the largest hotel with the largest complement of meeting space. This hotel has been the primary local and conference meeting facility for many years. Other hotels with an adequate amount of meeting space include the Hilton Garden Inn, Stoney Creek Inn, Marriott Courtyard, Tiger Hotel and Hampton Inn University. The Marriott Courtyard is in the process of expanding its meeting space by converting the adjacent Applebee's restaurant into a small conference center. • The competitive set has shown occupancy growth from 55.5% in 2009 to 64.1 % in 2013, following the national recession. Occupied rooms have averaged 6.1% annual growth during this period. Despite the addition of two new hotels to the competitive set in 2014, the competitive set's occupancy has remained stable, indicating pent up demand in the market. Average Daily Rate (ADR) has increased at an average annual rate of 2.4% over the past five years. Rates accelerated in 2012 and 2013 at 3.5% and 3.4%, respectively, as occupancies began to exceed 60%. Rates continued to increase at 3.3% through July 2014 when compared to the same period in 2013. • The following table summarizes the competitive market's mix of demand in 2013. Competitive Market 2013 Mix of Demand Market Se~ment Room Ni~hts Corp Individual 67,800 Leisure 50,900 Group 67,800 University 101,800 Medical 50,900 Total 339,000 Source: ~~F Consultin~ USA Proposed Hotel & Conference Center - Columbia, Missouri Ratio 20% 15% 20% 30% 15% 100% PKF Consulting USA 1-7 Executive Summary • We identified six comparable conference centers located on university campuses throughout the US. These university conference centers range in size from 120 to 300 rooms with an average of 242 rooms. Meeting space ranged from 20,000 to 58,000 square feet with an average of 32,583 square feet. The amount of square feet of meeting space per guest room varies from 101 to 193 with an average of 135. Occupancies at the university conference centers ranged from 56% to 62% with an average of 58%. ADR ranged 'from $121 to $169 with an average of $145. These comparable university conference centers have been used as a benchmark for the proposed Hotel and Conference Center in Columbia. • The following additions to supply have been added to the market analysis. • The 114-room Broadway DoubleTree was added to the Columbia market in the downtown area in March of 2014. • The 121-room Holiday Inn Express opened on Stadium Drive near US Highway 63 in mid-2014. • A 120-room proposed extended-stay hotel is being planned for the Discovery Park development on south US Highway 63. The estimated opening date is January 2017. • The 200-room proposed Hotel and Conference Center is estimated to open in January 2018 near the University of Missouri campus. • The market is projected to drop from 64% in 2013 to 62% in 2014 and 61% in 2015 with the addition of the Broadway DoubleTree and Holiday Inn Express. Occupancy is expected to increase slightly to 62% in 2016 with no new additions in that year. However, with the addition of the Discovery Park hotel in 2017, occupancy is estimated to decrease to 61%. Then, with the addition of the proposed Hotel and Conference Center in 2018, occupancy will drop again to 60%. With no new additions to supply, the market is expected to rebound to 66% by 2020, buoyed by the new demand attracted to the Columbia market by the proposed Hotel and Conference Center. • The proposed Hotel and Conference Center is expected achieve an occupancy of 64% in its opening year (2018). grow to 69% in 2019 and stabilize in its third year (2020) of operation at 74%. Upon stabilization, the Subject is projected to penetrate the market at 112% of its fair share. Proposed Hotel & Conference Center Columbia, Missouri PKF Consulting USA 1-8 Executive Summary • Estimated market segmentation for the proposed Hotel and Conference Center is summarized, as follows: Proposed Hotel & Conference Center 2020 Mix of Demand and Market Penetration Market Segment Room Nights Ratio Penetration Corp Individual 5,400 10% 60% Leisure 2,900 5% 50% Group 21,500 40% 185% University 16,500 31% 112% 7,400 14% 108% 53,700 100% 112% Medical Total Sourcf3: PKF9onsultin~ U~A • The proposed Hotel and Conference Center is projected to achieve an average daily rate of $125 based in 2014 dollars. This rate positions the proposed Hotel and Conference Center at the upper end of the market. The various surveys indicated that the demand for events in Columbia is somewhat price sensitive. The majority of the respondents indicated that they would like to pay less than $125 for a hotel room, which will greatly benefit the lower-priced hotels in Columbia. However, there were a significant number of respondents that would pay more than $125. Of the total number of respondents, 28% of the Faculty/Staff, 46% of the Alumni, 19% of the CVB Meeting Planners and 41% of the Chamber Members indicated that they would pay more than $125 with some willing to pay as much as $200. • The estimated operating performance of the proposed Hotel and Conference Center in Columbia, Missouri is, as follows: Year 2018** 2019 2020 2021 2022 Proposed Hotel and Conference Center Estimated Operating Performance Annual Average Net Operating Income Occupancy Daily Rate* 64% 69% 74% 74% 74% $140 $144 $149 $153 $158 $2,521,000 $2,997,000 $3,539,000 $3,621,000 $3,750,000 • Stated Year Dollars, rounded to the nearest dollar Based on an ADR of $125 in 2014 dollars . .. The subject hotel is estimated to open in January 2018 Source: PKF Consulting USA Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA Executive Summary 1-9 • The University of Missouri is also considering the addition of meeting space on campus for University meetings and events that would not likely use the proposed Hotel and Conference Center. PKF conducted three focus group sessions to discuss the need for these on-campus facilities. One group included six attendees from the Conferences, Events and Programming departments. Another group included seven attendees from the Student Affairs, Admissions and Catering/Reynolds Center. The third group included seven attendees from Athletics, Advancement, Alumni and Visitors Relations. The three groups identified the following ways in which they believe that these new on-campus meeting facilities would assist the University in reaching its Academic Mission. • Enhance the recruitment of students, faculty and athletes. • Improve the engagement with alumni, recruits, future students, parents and other visitors. • Provide more effective utilization of University facilities for educational purposes and recruitment efforts, creating a positive Mizzou experience. • Meet the expectations of visitors regarding what a Tier One University should be. • Bring corporate groups and organizations to the Mizzou campus to interact with faculty and students and to hire the graduating Mizzou students. • Enable Mizzou to host academic conferences that would bring renowned researchers, scientists and academics to the Mizzou campus to interact with the faculty and students. • Provide additional opportunities for the Mizzou Hospitality Management Program to provide real-life work experience for their students in the areas of event planning and food and beverage operations. • During the 2013/2014 academic year, the University of Missouri had 15,462 events on campus which resulted in 68,805 event hours. These events were attended by 362,028 people. Additionally, the Mizzou Faculty/Staff survey identified 1,197 events that they are responsible for booking and indicated that, if they had better meeting space, there are 915 new events that could be brought to Columbia. The University also estimates that 1,000 to 2,000 events of varying sizes are lost each year due to a lack of space. Therefore, there is no question that there is a strong demand for meeting space on-campus. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA Executive Summary 1-10 • The University is considering two potential on-campus meeting space projects. One of the projects would be the renovation and expansion of the Memorial Union. The other project would be the development of a Welcome Center at the corner of Stadium Boulevard and Mick Deaver Memorial Drive. If there is not adequate funding for both projects, the Memorial Union project should take priority. First, from a practical point of view, the second floor of the Memorial Union must be renovated because of its deferred maintenance, lack of aesthetic appeal and functional obsolescence of its meeting space. Second, its location in the heart of the campus, proximate to the student center, make it an ideal location for faculty, staff and student events and a great place to showcase the University to visitors. Third, the number of events and revenues that would be generated by the Memorial Union project would more than offset the cost of the project. Last and most important, the location in the heart of campus and the amount and type of meeting space that would be created at the Memorial Union are more conducive to fulfilling the Academic Mission of the University of Missouri. Therefore, PKF Consulting highly recommends the funding of the Memorial Union project. Proposed Hotel & Conference Center - Columbia, Missouri PKF Consulting USA