TV over IP Services Flexible solutions in a professional environment With TV over IP, upc cablecom gives hotels, hospitals, service providers and companies new ways of receiving free TV channels as a customised programme package and to broadcast them further within the internal network. All upc cablecom free-to-air TV programmes are also available via IP for corporate customers; the programmes are transferred as IP multicast streams to the customer via optical fiber cables. The programmes are transferred continuously which means that channels can be switched without a delay, just as in analogue television. The optical fiber connection, with high uptime and stability levels, can be used simultaneously for data and voice services. TV over IP services are available in two versions: Broadcast for coax networks and Multicast for local data networks (LAN). TV Broadcast Service In this service, the TV programmes are broadcast as analogue PAL signals or as digital DVB-C/DVB-T signals over existing coax cables. No set-top boxes are required in the hotel or hospital rooms. As is the case today, the TV programmes are broadcast over the internal hotel or hospital coax network using TV Broadcast. The existing internal coax network need neither be adapted nor replaced. Analogue feed The TV programmes are fed as analogue PAL signals into the local coax network. This option is the ideal complement to the upc cablecom range of analogue programmes. The range of analogue programmes can thus be specifically enhanced by programmes in the digital range. This option should be used for up to ten additional programmes (maximum). Along with the optical fiber connection, the existing coax connection must also be retained. Digital feed The TV programmes are fed into the local coax network according to the DVB-C/DVB-T standard. For this purpose, the televisions must be equipped with a DVB-C/DVB-T tuner. If the existing televisions do not have a DVB-C tuner, then replacement with the newest generation HDready and energy-efficient televisions is recommended. In addition to upc cablecom's range of programmes, in-house content such as a local information channel can be fed using an IP-MPEG stream. Once separated from the higher level upc cablecom HFC network, the range of the internal HFC network can be used freely. The internal coax network can thus also be used for additional applications such as a local data network (LAN). TV Multicast Service In this service, the TV programmes are broadcast as IP multicast streams or - with an IPTV solution - via an internal LAN infrastructure. IP multicast streams With this option, the TV programmes are directly accessible as IP multicast streams at the service access point. The IP multicast streams serve as a feed for an in-house TV solution, such as for implementation on a coax network or as a feed for an IPTV solution. With an IPTV solution With an IPTV solution, the televisions are connected to the LAN via an IP set-top box. The IPTV service is advantageous wherever additional services such as Internet and Voice over IP (VoIP) are on offer. IPTV permits greater flexibility in terms of the integration of additional video services such as Video on Demand (VoD) and the layout of the user interface. The arrangement of the programmes and language of the user interface, for example, can thus be easily changed remotely. IPTV solutions are not offered directly by upc cablecom. upc cablecom cooperates with partners who offer IPTV solution. TV over IP Services Standard features Network access Optical fiber Network connection Ethernet 1,000 Mbit/s (RJ45) IP signal: Format UDP Multicast, RTP (IGMP Version 2) Transport stream SPTS Error rates < 10–5 Bandwidths – Per standard TV programme: 3 to 8 Mbit/s – Per HD-TV programme: 10 to 20 Mbit/s TV and radio programmes See table of channels (free channel selection) Fault line 24 hours / 365 days Support time Monday to Friday from 7:00 am to 6:00 pm Service level "Basic" Fault elimination within 24 hours during the support time Options Digital TV channels 16 transport streams for approx. 100 channels RF signal: Modulation PAL B/G / DVB-C Frequency range 47-862 MHz Output level 105-115 dBµV Connector Type F, female Audio A2 stereo Redundant connection 2x optical fiber (path-redundant) Extended support times – Monday to Saturday from 6:00 am to 10:00 pm – 24 hours / 365 days Extended service levels – Bronze: 99.8% availability per year, max. 8 hrs downtime during the support time – Silver: 99.9% availability per year, max. 6 hrs downtime during the support time – Gold*: 99.9% availability per year, max. 2 hrs downtime during the support time – Platinum*: 99.95% availability per year, max. 1 hr downtime during the support time * Prerequisites: Service must be connected using path redundancy. The details in this document do not constitute a binding offer. Subject to modification without notice. Date of publication: December 2012 TV over IP Services Available TV over IP channels (Updated 18.12.2012, Subject to change) German-Language Channels HD Channels 13th Street HD 3+ HD 4+ HD ARTE HD Das Erste HD Joiz HD ORF 2 HD ORF eins HD SRF 1 HD SRF zwei HD Syfy HD ZDF HD SD Channels 3+ 3sat 4+ ARD Arte ATV BR BR Alpha Cartoon Network Cartoon Network CH DMAX EinsFestival EinsPlus euronews Eurosport gotv HSE24 Joiz kabel eins KiKa MDR MTV MTV brand new N24 NDR Nickelodeon/Comedy Central n-tv ORF 2 ORF eins Phoenix ProSieben Romance TV RTL RTL 2 Sat.1 German (continued) SCHWEIZ5 SPORT1 SRF 1 SRF info SRF zwei SSF Star TV Super RTL SWR Tele 1 Tele 5 Tele M1 Tele Suedostschweiz Tele Top Tele Top (SH) Tele Top (TG) Tele Zueri TeleBärn Telebasel TeleBielingue TVO VIVA VOX WDR ZDF zdf.kultur zdf_neo ZüriPlus French-Language Channels HD Channels France 2 HD M6 Suisse HD TF 1 HD SD Channels Arte Canal Alpha Cartoon Network CH euronews France 2 France 24 France 3 (Alsace) France 4 France 5 Gulli LCI M6 CH MCM France Mezzo NT1 Planete F Rouge TV RTL 9 RTS Deux RTS Un TeleBielingue TF 1 TMC Monte Carlo TV5MONDE TVM3 English-Language Channels HD Channels 13th Street HD BBC HD Syfy HD SD Channels Al Jazeera English BBC One BBC Two BBC World News Bloomberg Europe TV Cartoon Network CCTV4 Channel 4 CNBC CNN Int. euronews Fashion TV Film 4 ITV 1 ITV 2 RT Additional Foreign-Language Channels Andalucia TV esp BN bos BVN dut Canal 24 Horas esp Duna TV hun Italian-Language Channels ERT world gre Canale 5 euronews Italia 1 La 7 Rai 1 Rai 2 Rai 3 Rete 4 RSI LA 1 RSI LA 2 Teleticino EuroStar tur Kurdsat TV kur LaTele esp RTK 1 alb RTP Int. por RTR Planeta rus TGN Thai Global tha TRT-TURK tur TV CG srp TV Polonia pol TVE Int. esp TVRi rum TVSH alb TV over IP Services Available Radio over IP channels (Updated 18.12.2012, Subject to change) German-Language Channels German (continued) French-Language Channels English-Language Channels 1 Live radioeins Chérie FM 95,8 Capital FM Bayern 1 RTL Radio Europe 1 BBC 1Xtra Bayern 2 Sputnik France Bleu BBC 6 music Bayern 3 SWR 1 BW France Culture BBC Asian Network BR Klassik SWR 2 France Info BBC Radio 1 Capital FM SWR 3 France Inter BBC Radio 2 Das Ding SWR 4 BW France Musique BBC Radio 3 Deutschlandfunk WDR 2 Le Mouv BBC Radio 4 FM Deutschlandradio Kultur WDR 3 Nostalgie BBC World Service ERF Plus WDR 4 Radio Monte Carlo Kiss FM FM 4 WDR 5 Radio NRJ France NPR Worldwide Fritz RFM Voice of America MDR Figaro RTS Couleur 3 WRN World Radio Oe 1 RTS Espace 2 WRS (World Radio Switzerland) Oe 3 Hitradio RTS la 1 ère XFM UK Radio 1 RTS Option Musique Radio 105 Skyrock Radio 7 Virgin Radio France Radio Central Radio Gloria Radio Horeb Italian-Language Channels Radio Pilatus FD Auditorium Radio Rumantsch FD Leggera Andalucia Radio spa Radio SRF 1 Radio 105 Italy Polskie Radio 1 pol Radio SRF 2 Kultur Radio 24ore RDP Internacional por Radio SRF 3 Rai Radio 1 Sky Radio NL dut Radio SRF 4 News Rai Radio 2 Radio SRF Musikwelle RDS (Radio Dimensione Suono) Radio SRF Virus RSI Rete due Radio Sunshine RSI Rete tre Radio Swiss Classic RSI Rete uno Radio Swiss Jazz Radio Swiss Pop Additional Foreign-Fanguage Channels