Thanks for considering SeniorTV as you research your options. We realize providers are facing more challenges today with shrinking budgets, increased regulations and growing demands of families. We also know resident entertainment can sometimes take a back seat to higher priorities such as patient health and operations. Clear pictures and reliable TV and Internet are important for the quality of life of your residents. SeniorTV focuses on solutions that satisfy the needs of residents and families, while at the same time helping you reduce operation costs. Technology is constantly evolving. That is why SeniorTV is recognized as the leader in developing proprietary and unique solutions for long-term care. We’ll help you meet your needs of today while giving you the information you need to prepare for the technology of tomorrow. Our focus is long-term care. Whether your project consists of a single 80 resident building or a multibuilding 2000 resident campus on hundreds of acres, we have the demonstrated experience, depth of company personnel, and commitment to quality required for success. We work with both the smallest and largest wiring systems every day. In 2012, SeniorTV celebrated 20 years of service to senior communities. This experience is the reason we are the #1 provider in the country. We love what we do and it shows by caring about your residents and your facility. Thank you for allowing SeniorTV to make recommendations for your property. We look forward to serving you. Solutions today…technology for tomorrow. Sincerely, The SeniorTV Team www.seniortv.com Solutions Today, Technology for Tomorrow SM 1-800-890-7770 SeniorTV's Services Total Solution Overview • Satellite / Cable TV • Community Channel • Automated DVD • Custom TV Guide • High-Speed Internet • LED Healthcare TVs • Digital Signage • Wiring and Installation Here are a few reasons why customers choose and stay with SeniorTV: Specialists in Long-Term care. We know your staff, residents and budgetary challenges. SeniorTV takes careful consideration when designing seniorfriendly products to help impress your residents. Multi-Facility experience. SeniorTV serves many National and Regional LTC chains. Our account coordinators ensure seamless integration and continuous support throughout the implementation process. Low monthly pricing on Satellite TV. Why is our pricing so competitive? Because SeniorTV has the ability to offer you wholesale satellite pricing! We also provide a channel lineup that makes sense for your residents. Complete Support 24-7-365 Service. Expert, no-cost, toll-free support line along with a nationwide network of service technicians for on-site service if needed. Customer Service In addition to technical and engineering support, SeniorTV’s customer service team is just a phone call away! If you need to modify a channel line-up, or set up a new system, we are here to help. Billing Department Any questions regarding an invoice? Simply call 1-800-890-7770 and have your questions answered immediately. SeniorTV also offers flexible billing options - such as lease terms that fit your needs, and the option of paperless bill pay. Save on stamps and checks - set up your facility for electronic statements and payments. Benefits for Residents: Benefits for Facility: • Savings vs typical cable TV = more available funds for necessities • Custom channel lineup with all your residents’ favorites, including locals • Compatible with older, cable-ready TV’s • Crystal clear picture quality • Senior-friendly TV Guide channel • Low-cost, high-speed Internet • Easy e-mail addresses with resident’s names • Keep residents informed with MessageNOW® www.seniortv.com The Specialist in Long Term Care • Opportunity to generate income • Reduce TV costs by 50-70% • Improve communications with your own “Community Channel” • Cable is continuously “ON” in every room no delays during moves • Lease options available - no “out-of-pocket” costs • Customize your own channel lineup that fits your facility’s budget 1-800-890-7770 What TV’s do you have now, or will have soon? 3 Choices of Television Signal Which system is right for your facility? Analog TV SD Digital TV Analog 240 lines Digital Standard Definition 480i High Definition TV Digital High Definition 720p or 1080i Typical 19-32" tube TV’s. Typical 22" to 55" Typical 22" to 55" Commonly used for 50%. of all TV’s in LTC and assisted living, especially where residents bring their own TV’s. Plasma, LCD, or LED Plasma, LCD, or LED Capable of tuning both analog and digital channels. Capable of tuning both analog and digital channels. These older TV's consume 8-10x the amount of electricity as newer LED TV's. Excellent solution for low cost forward thinking installation as more digital TV’s are used. 720p in the clear HD. Highest picture quality without the need for set top boxes. Cannot tune digital TV signals. BOXES 1. 2. 3. 4. OR NO BOXES? Full HD, all digital DVR Functionality Limited wiring/property types supported Lots of Channels 1. 2. 3. 4. Receivers at each TV not required Supports all wiring/property types Analog, SD digital & HD solutions TIVO compatible SeniorTV is sensitive to the needs of seniors and the necessity for a solution that fits both resident and staff requirements. We use a consultative approach to determine what solution – Analog, digital or HD – boxes or no boxes best fits your property. We have the options and solutions to simplify the experience for you and your residents while providing a high level of service. www.seniortv.com Solutions Today, Technology for Tomorrow SM 1-800-890-7770 Satellite TV Programming SeniorTV can save you money with low-cost TV solutions! Our satellite TV programming can typically save the average 100-bed facility 50-70% (vs. cable). Let us provide a comparison of your current channel lineup with one customized to your facility and residents - no more paying for extra channels where no one has interest. HD SD Digital 65 inches high 81 inches high Additional benefits from SeniorTV include: • Solutions with and without set top boxes • Flexible no-capex options • In-house technical and engineering staff • A channel lineup that fits your budget. We understand budgetary restrictions are an ongoing challenge. We offer flexibility to change or upgrade your lineup at any time. Typical equipment cabinet supports: ep wide 20 i nw in de 20 in ide Skilled and Assisted Living Facilities Pain-free installation! Smaller systems generally use existing wiring and are installed within a few days. 30 in de 30 ep 32 Analog Channels or 32 HD Channels or 150 SD Digital Channels For a complete easy-to-use system for resident enjoyment be sure to include an on screen channel guide tailored to your line-up. Large CCRC Campuses SeniorTV’s engineers will seamlessly help “connect the dots” between multiple buildings. Once the wiring is in place, the possibilities are endless. Generally, the more residents at a facility, the better amortization of equipment and lower cost/unit. You build your package which may not only include programming, but high-speed Internet, live broadcasts, a message channel or even DVD Playback. www.seniortv.com The Specialist in Long Term Care 1-800-890-7770 MessageNOW® Deluxe Multi-Function In-House Channel This revolutionary PC-based messaging system, designed to run continuously 24x7x365, includes everything you need to create eye-catching and informative messages over any TV channel. Because it operates on Microsoft Windows operating system, the programming commands of changing fonts, sizes, editing, importing and altering photos and graphics are familiar. This system is extremely easy to use with just a 15 minute learning curve. BEST OF ALL...No recurring monthly fees! Here’s How it Works: MessageNOW® features off-line remote editing from any computer on a network at no additional cost. Persons from various departments can remotely log in via password protection and create messages pertinent to their cause. Dietary can add menus, Activities can add events, Maintenance can add last minute information. • Control the Schedule • Graphics Editor • Utilize Audio/Video Clips • For the Visually Impaired • Emergency Broadcast Override • Widgets & Customized Screen Frames* • Automatic Audio Override • Print Signs, Hard Copies • Display RSS Feeds* • Two Password Levels • Get Creative • Multiple Users - No Additional Cost Choose from hundreds of Windows TrueType fonts residing on your computer, or add new ones. Change font size, boldface, or italic just as you would a word processing document. Use the large color palette for custom background and text. • Multi-Location Connection Manager* • Scrolling Ticker • EZ Themed Templates • Choose From Two Screen Sizes This product has been rated #1 in features and ease of use by the people who count most - Activity and I.T. Directors. • Animation Manager Internet Access Resell and generate income. Internet usage by Seniors is growing fast - let SeniorTV help you get connected! By utilizing DOCSIS cable modems, often already existing, SeniorTV can have residents up and running on the Internet in no time. With flexible lease or purchase options of hardware, a low, monthly charge for the Internet service (for the residents who use it), is usually well below $10 (depending on help desk service). Options: pass that cost onto the residents, or resell it a bit higher to generate extra income for the facility. Both your facility and residents save. SeniorTV’ makes Internet access easy, economical and PROFITABLE. • Low monthly fee based on number of Internet users at your facility. • Add access as part of the amenities or charge a monthly fee, making this a new revenue stream. • A win-win! Residents enjoy Internet service at a discounted rate, and the facility generates revenue. How fast is fast? Internet speed is determined only by the amount of bandwidth you wish to supply. • Typical business class DSL lines: 5-7 Mbit/s. Broadband or other connections can provide more speeds. • Option to use a segment of current Internet access being used for operations. • Can also be used for residents. • 100% coverage. Works in any building – Thick walls are no problem! • Easy and simple for seniors to use. • 24/7/365 customer support with help desk. This uses the same method as major cable companies – using the same wiring that provides TV programming. • Each resident desiring Internet access utilizes a cable modem, • Once Internet access is at the unit, the signal may be wired or wireless making this a reliable, manageable, and flexible system. SeniorTV’s mini-speedster modem is ideal for applications in single building properties. This option can be included in your SeniorTV system and makes your building “Internet ready” without the need for additional wiring or equipment. Tech Data: DOCSIS 1.1 DOCSIS 3.0 Coax Mini-Speedster 38 Mbit/s down and 9 Mbit/s up. For large campuses and systems with multiple buildings. 152 Mbit/s down and 108 Mbit/s up with a 4x4 configuration. For robust users where bandwidth to fill this capability is available. 160 Mbit/s down and 160 Mbit/s up. Designed for single building applications. www.seniortv.com Solutions Today, Technology for Tomorrow SM 1-800-890-7770 TV Energy Usage Comparison Model Comparison 25" - 27" old tube TV 32" SeniorTV LED Average Wattage Hours used per day 300 12 hrs = 3600 365 1,314,000 45 12 hrs = 540 365 197,100 Divide by 1000 Kilowatt hours used per year (kwh consumption) 1314 kwh 197.1 kwh National average kwh rate (check your local rate) Annual cost of electricity for just one TV # of TV's/devices in use at facility Annual cost of electricity for all TV's $0.12 $157.68 100 $15,768 $0.12 $23.65 100 $2,365 Electric cost all TV's over 5 year period Total Energy Savings using SeniorTV LED's over 5 years $78,840 $11,826 $67,013 Days used per year $78,840 Moral of the story: The LED "SeniorTV" is a better value than low grade consumer sets. The SeniorTV 32" LED saves about 85% more energy than the consumer grade LCD TV's. SeniorTV LTC 3200 LED has features designed for seniors and commercial use. 50,000hr. plus approx usage life (over 11 years @ 12hrs/day). Compare the "SeniorTV" side by side with any TV on the market. Impressive! $60,000 $40,000 $20,000 $11,826 $0 5 Year Electrical Cost 25” Tube Healthcare TV's For use with pillow speakers UL-Listed for Hospital Use healthcare televisions are specifically engineered to meet the stringent requirements for use in hospital environments. Sustainability • ENERGY STAR 6.0 compliant • RoHS compliant • Slim Direct-Lit LED Technology Patient & Family Satisfaction • High definition resolution • ConnectShare™ (USB 2.0) Hospital Features • Front panel lock-out • Pro:Idiom enabled • Two-year on-site warranty • Universal pillow speaker interface • Auto volume limiters • USB clone programmable 32” SeniorTV LED Televisions Designed with the features healthcare facilities appreciate most. A new line of 32" LED, Commercial Grade TV’s designed specifically for LTC. Adding to the “Total Solution” package, facilities now have the option to cost effectively upgrade TV’s. These low-cost, highquality televisions are the latest in LED technology saving space and energy. The SeniorTV features: • 4.5" Channel ID Lettering • Bed 1 / Bed 2 / Bed 3 separate IR codes • High-quality, A-grade panels for an amazing picture • 2-year warranty - any issues? No problem, we will send you a replacement. LTC3200LED Accessories Easy remote control This senior-friendly remote control with simplified features, allows users to quickly access their slideshow of family pictures, view individual photos, or listen to their favorite music. Wall Mounts • • • • 1080i HD Resolution LED, Energy-saving technology Up to 50,000 hours of service life Audio level limiting • Quick and easy multi-TV setups with USB clone programming Bottom Jack Panel Side Jack Panel 4.5" channel ID lettering Additional channel labeling with PSIP Bed 1/2/3 remote controls No problem with 2 TV’s in same room. Dual IR remote codes end remote control wars! Simplified remote is easy to use. 2 year warranty Quality is so good we provide a 2 year advance replacement warranty. Shipping included. Comparable to the best TV picture anywhere because we use only A-grade panels. Swing arm tilt swivel mount Tiltable flat wall mount Big picture-small footprint Ultra thin bezel puts more picture in same frame area. 32" class is easier for residents to see from bedside. Dimensions: 29.5" X 20.5" X 2". Lightweight 19.2 pounds. Therapy Slideshow ssory Optional acce USB Photo storage & MP3 playback This television has a wonderful feature for easily displaying a photo slide show along with the viewer’s favorite music. This feature is ideal for those with memory issues or anyone who simply likes to look at photos of children, grand children, family members, vacation photos or any subject of interest. While the photo slide show is being shown, stored music files will play in the background. For more information, a sample, or demo, contact SeniorTV at 1-800-890-7770, or visit www.seniortvtechnology.com PlaybackNOW® Automated DVD Playback Your own in-house movie channel! SeniorTV’s DVD PlaybackNOW® is an easy method to play movies and recorded events for your residents. Ideal for nights and weekends when the Activity Director may not be present, simply set the schedule and forget about it! Load up to 4 or 8 DVD movies (depending on unit) and create a schedule. Between movies, our exclusive “Slide show intermission” allows you to import photos of residents, hometowns, nature and play music - VERY ENTERTAINING. Low-cost licensing is also available. Easy to use! 10 minute learning curve. Just select the Player # on the scheduling software, then select the days and times you wish to play. You can repeat the same DVD at different times to accommodate the schedule of different people whom may miss the specified time. Playback anytime--whether your Activity Director is on-site or not, weekday or weekend. Your residents may enjoy quality entertainment or educational programming that you select. Pick the time and day to start and stop each DVD. Use this system to replay movies, any prerecorded DVD materials, training and more. It’s easy! Just load DVD’s into the PlaybackNOW®system and schedule the date and times you wish each to play. Ideal for unattended operation on weekends. Ideal for nights and weekends! This automated system may be added as an independent new channel on your TV system. For convenience, the equipment can be located at a front desk or Activity Director office. This will work with any SeniorTV or cable TV system as long as an open channel is provided. GuideNOW® Bonus Feature When DVD’s are not being played – a countdown timer along the bottom of the screen shows time to next show and the title to be played. A slide show of stock images or jpg images that you add. Add photos of your property, residents, nature, hometown landmarks, scenery and more. Watch and listen with the audio background music of stored MP3’s or the pass through audio input from any source. On-Screen Channel Guide What’s on TV today? GuideNOW® is an on-screen TV Guide customized for your facility. On-screen TV guides are hard to live without; however, many companies who provide TV programming to Long Term Care facilities, do not supply one. SeniorTV has developed a simple program to further impress residents. GuideNOW® basic + weather - includes the above plus daily weather conditions. SeniorTV takes careful consideration when designing new products for its customers. GuideNOW® features large, slow-moving, highcontrasting fonts for easy viewing, as well as the option of playing music in the background. This product is an analog on-screen TV guide customized to a property. It is ideal for any headend or analog tier up to 120 channels. Listing data is downloaded daily via an Internet connection at the headend and stored days in advance. We'll create the customized guide showing the exact channel listing with program description. Unique channels such as “front door camera”, “community information channel” may be listed. Listings are accurate and based on the time zone for the property. Web-based for maximum flexibility! You may create ads or message screens from anywhere. Multiple properties can pull ad screens from the same data file! GuideNOW® basic, with facility name and weather. This model adds a text bar at the bottom of the screen with 4 rotating information panels: TiVoTM by SeniorTV DVR + More Use with analog, off-air broadcast, digital or HD cable channels from SeniorTV TiVo Premiere is not just a 2-tuner DVR for recording SeniorTV cable channels, it is also brings a vast universe of entertainment choice for your residents. When connected to a broadband Internet source you’ll also have the largest on-demand library in the world of movies from many providers, web content, music and more. Never miss a show • Record up to 75 hours of HD or 650 of hours of standard definition programming • Expandable storage using an external hard drive • Search for shows by title, content, or category • Control live or recorded TV with pause, rewind (3 speeds), fast-forward (3 speeds), slow-mo and instant replay • Record two shows at once while watching a recorded show • One-click “30 second skip” to bypass commercials or content Interactive TV guide with your custom channel line-up. Up to 14 days in advance. Make any night "movie night" Access the world’s largest on-demand video store, including movies & TV shows from TiVo online partners like Netflix, Amazon Instant Video, Hulu Plus, and more** Instantly watch Netflix movies & shows With your Netflix Unlimited membership there is no extra charge with Tivo. Instantly watch thousands of movies and TV episodes. Amazon Instant Video Over 90,000 movies and TV shows are available for download. HuluPlus On-demand streaming video of TV shows, movies, webisodes and other new media, trailers, clips, and behind-the-scenes footage from NBC, Fox, ABC, TBS, and many other networks and studios. Experience web content like never before • • • • • Watch the hottest YouTube™ sensations or explore the virtually endless selection of videos Find and watch FREE web videos for every interest under the sun View photos from friends & relatives from Picasa or Photobucket Enjoy your PC or Mac’s photo libraries on your TV Listen to Pandora Internet radio Internet connection required to receive the TiVo Service - Wired or wireless Ethernet Output: HDMI, component video, composite video, optical audio, analog audio • Dimensions: 16.5" W x 9.7” D x 2.4" H ** Additional fees may apply from 3rd party content providers www.seniortv.com Solutions Today, Technology for Tomorrow SM 1-800-890-7770 In-ServeNOWTM The corporate training connection for care providers In-service training and corporate communications have never been easier. Now multi-location providers can efficiently and economically distribute audio/video training materials to locations across town or across the country. Dissemination of materials is quick and easy using existing corporate Internet connections. If no corporate LAN is in use, any standard Internet connection will work. Flexible use: Resident Entertainment TV channel This system can also be used to create a continuous playing TV channel based on the schedule you create. Using a separate In-ServNOWTM playback controller, it can be used as a resident entertainment channel when connected into the SeniorTV satellite/cable TV system on its own TV channel. Playback may be content you create or content that is licensed such as classic movies from Motion Picture Licensing Corporation. This allows an economical customized movie and entertainment channel that is controlled by you, with only entertainment of interest to your residents. Easy Implementation: No equipment to purchase. No installation costs. No repair costs. Just 1 low monthly fee covers your organization end-to-end. In-ServNOW TM Private Channel Content Distribution Healthcare Provider Corporate Headquarters Automatically scheduled playback On-demand playback Channel Programming Director uploads content and schedules forced playback schedule In-ServNOW Host Software Remote Management. TM In-ServNOW TM Broadcaster Push Content Internet Push Content Simultaneous distribution to all locations Location #1 In-ServNOWTM Player Resident Entertainment Location #1 In-ServNOWTM Player Location #87 In-ServNOWTM Player Location #134 In-ServNOWTM Player Location #275 In-ServNOWTM Player Training Room Training Room Training Room Breakroom TV Breakroom TV Output of the In-ServNOWTM Player may be to a single TV or limited number of TVs used for staff communications (Training Room, Break Room, etc.). Resident TVs www.seniortv.com A separate player may be used for resident education or entertainment and provided as its own channel on the TV system. Solutions Today, Technology for Tomorrow SM 1-800-890-7770 The In-ServNOWTM solution is designed for both corporate-wide and per-location ease of use. One person at the corporate office is designated as the Content Coordinator and is trained by SeniorTV. The same content may be distributed simultaneously to every location, or individualized content can be sent to specific locations. Provider locations can be organized into user-defined groups organized as all, state, region, etc. similar to creating e-mail contact groups, which allow a regional manager to provide communications pertinent to only those in their region. How it works: Content is pushed from the In-ServNOWTM Uploader via the corporate Internet connection to the cloud-based In-ServNOWTM hosting site. This secure server protects content and insures it is visible only at the designated location. The Content Coordinator selects which content files are to be distributed, determines if the content is to be stored for on-demand access, sets scheduled time and date playback parameters (if automated), and selects which locations get what content. Based on the urgency of the information and size of the content files, the time of day for distribution is determined. Compression is used to minimize bandwidth requirements both uploading and downloading. To not overburden a particular location’s Internet access with large video files, the content transfer can be scheduled at low usage times such as 2:00-3:00AM. Therefore, a high bandwidth connection is not required and most existing Internet connections will work satisfactory. Once the content is downloaded at the location it resides on the In-ServNOWTM playback unit which operates similar to a DVR. Content is available for instant on-demand access or automated scheduling at the discretion of the corporate office. An entire library can be distributed and stored, ideal for breaking information, new hires or repetitive training. Output of the In-ServNOWTM unit can be to a single TV or multiple TV sets located in a training room or employee break room using an HDMI cable or if used for resident entertainment it may be modulated as a specific channel and inserted into a SeniorTV cable TV channel line-up. The Content Coordinator has complete control of each In-ServNOWTM playback unit connected to this private network. Timely or superseded content may be deleted. No system exists that is as high quality, flexible and affordable as In-ServNOWTM Typical uses: • • • • • • Recorded presentations by senior executives Company news updates PowerPoint presentations Company event schedules Employee notices Movies www.seniortv.com The Specialist in Long Term Care 1-800-890-7770 Lounge Package Want an affordable way to provide additional programming to your residents? Your facility can provide a lounge package in your common areas for a low cost by installing a satellite receiver at each TV location. Residents may come out of their room, interact and watch any of the programs not normally shown on your system or if you want to host an event for the big game. This lounge package is available in both standard and high definition. Equipment requirements, wiring and installation may vary from zero cost, to a few hundred dollars or more depending on the number of TV locations and wiring requirements. Depending on your property and number of common area TV locations, you may qualify for special pricing and promotional packaging. More than 170 channels can be provided at a reduced cost and equipment and installation can be free. BIG Button Simple Remote • Big rubbery non-slip buttons • Easy programming • Buttons glow in the dark • Ergonomically designed, easy to hold • Easy to clean • Holds code memory when changing batteries Universal Remote works with any TV. • Includes sticker sets "A" and "B" to identify correct TV when using more then one in the same room • Uses (2) AAA batteries • On/Off; Volume Up/down; Mute Digital Signage Ask about BrandNOW digital signage for lobbies and public areas. What better way to assure your corporate marketing message and mission statement are seen by visitors and new family prospects than with digital signage in your lobbies. Promotional videos, corporate statements, photo galleries, inspirational quotations and photographs can be shown on a 46" to 60" monitor in your lobby. You are assured that your corporate branding is consistent company-wide so every visitor, every prospect, every family member see the message you wish to deliver. For an impact statement to employees and vendors in your corporate lobby, consider a multi-screen video wall in sizes up to 16' wide. Wow! www.seniortv.com The Specialist in Long Term Care 1-800-890-7770 Why SeniorTV? 1. Stellar Private Cable Systems, Inc., dba SeniorTV has specialized in serving senior living communities and healthcare properties for over 20 years. 2. End to end solutions – We are your 1 point of contact and accountability. One vendor, one source for all TV service needs. 3. SeniorTV offers 24/7/365 service on our toll free line. Our certified engineering staff have average 15 years experience with major cable providers. We have the industries most in depth engineering staff for the largest campus projects. 4. We customize our solution to not only meet the needs of your residents, but also fit your budget. This is why we have many options for the acquisition of the equipment ranging from up front purchase, lease and other no capex programs. We are flexible in the procurement process and provide many custom payment options. 5. SeniorTV provides many corporate pricing structures and programs for companies with multiple properties. Whether each location requires customized or cookie-cutter solutions, SeniorTV offers a program that includes research on each property’s current situation and individual needs and services. 6. We perform our due diligence to review the installation needs for every customer. There is no fine print in our contract that can leave you with added costs after the fact. We make sure all costs are known prior to entering an agreement by performing an engineering evaluation to assess your internal wiring needs. www.seniortv.com The Specialist in Long Term Care 1-800-890-7770 www.seniortv.com Solutions Today, Technology for Tomorrow SM 1-800-890-7770