Can a CFO transform a traditional finance team into a strategic business partner? 1st October, 2014, Steigenberger Hotel, Frankfurt, Germany Post Dinner Report Hosted by Turning conversation into action We hope you enjoyed the CFO Roundtable Dinner in Frankfurt hosted by TeamQuest. We hope you enjoyed the networking and roundtables. We hope you enjoyed our hospitality. But most of all we hope you have some golden opportunities to follow up. This report is about making the most of those opportunities… Contents CFO Roundtable Dinner attendees contact information The Executive Report Attendee Contact Information Parent Company Full Name Job Title Kelly Services Alessandro Bezzi Finance Director Procter & Gamble Andrea Becker Associate Finance Director Daimler Insurance Services GmbH Andreas Roth CFO HOCHTIEF Bernd Holtwick CFO Cushman & Wakefield Christian Valenthon CFO Metro AG Clemens Hadtstein CFO Ferrero International SA Giuseppe Valentini CFO BIT Analytical Instruments GmbH Gotthard von Falkenhausen Global CFO Moovel GmbH Marcus Spickermann CFO Johnson Controls Martti Nurminen Finance Director Bilfinger Niklas Wiegand Finance Director Deutsche Bank Pete Burril CFO SIEMENS LTD Pierre Bauer CFO T-SYSTEMS Thilo Kusch CFO Allianz Global Investors Walter Ohms CFO TeamQuest Per Bauer Director of Global Services TeamQuest Christian Wencel Area Director Central Europe TeamQuest Manuel Bianchi Business Analyst Follow up with GDS Roundtable Dinner attendees To connect with the group and take the discussion forward, please join the LinkedIn Group at GDS Roundtable Dinners Linkedin Group Or follow us on Twitter: @GDSDinners The Executive Report Can a CFO transform a traditional finance team into a strategic business partner? The rapidly changing pace and dynamics of the modern business world is placing fresh pressures on all “C-Level” executives, but none more so it seems than the CFO who is now expected to become the leading cog in the business machine. At the GDS Roundtable Dinner in Frankfurt hosted by TeamQuest, 15 CFO’s and other senior finance executives debated industry best practises and new ways of tackling business challenges. The level of interest also reflected current reviews of the role of the CFO and his finance team that appear to be underway in most businesses, with representatives present from leading automotive, financial services and other industries from Germany. The evening started with Christian Wencel, Area Director Europe, TeamQuest discussing the solutions and his previous experiences within the industry. Martin Petry from PwC and Walter Ohms from Allianz finished off the introductions as the group of finance executives started their roundtable topics. How does a CFO explain the role of risk mitigation to business units who might see it as a constraint to growth? The brief comments from the roundtable were as follows: Be aware of the appetite for risk share with the wider organisation. More of an entrepreneurial spirit needed If you are a global organisation risk is not always on your agenda, risk mitigation is vital to business in many ways Operational freedom is said to be also vital to grow a business particularly a new company, this does not always align and causes friction between departments. This can cause a problem particularly with bit plans in place for the future Political regime can cause problems for industry and organisations, Government efficiency can effect governance tools, so it has to be in touch with government and political policies and the ability to foresee certain challenges Risk can be as simple as non-paying customers. It is about accepting risk as well and managing that risk, actions should be transparent between all concerned Risk mitigation is vital to the resilient business Many organisations have had to have a big focus on risk and governance particularly during the past 2 years. Much convincing of business units and demonstrating to these units the value and benefits Many organisation have taken years to change mind-sets, concrete case studies/projects needed to demonstrate the new and improved processes Risk mitigation VS 100% risk prevention Conclusion Overall the CFOs who exemplify what it means to be a pragmatic strategist, they are the ones who advance their firm’s growth or improve its competitive position in the marketplace by identifying the risks, accepting them and ensuring alignment through all the business heads. Risk and governance will continue to be a big focus for the CFO and business heads will continue to see this as a constraint but for the CFO strategist, it results in using finance as a strategic tool to free the company from these constraints. How important is it for a CFO to understand how IT works? The brief comment from the roundtable were as follows: It is difficult to find people who fulfil all requirements in one person: Business Partner, technical accounting expert, Communication skills - and also exactly knowing how to run finance and what is needed in order to make best use of IT Participants have different ways - developing these profiles, for the time being having more than one person to fulfil the requirements High Quality of Forecast and filling the gap between Forecast and actuals is a big topic You have to have an IT background in that you really have to challenge what is really needed and what is delivered - there is nothing like a "do what I mean" interface IT is not the solution itself - first be clear how your business and processes work(s) and what you want to achieve and what IT really can do You shouldn't let IT become a black box / hole without clear rules Demand Supply Organisations can help to manage between IT and business - but also could lead to Chinese whispers Low or no budget helps - yes, it might be slower, but you can make sure you only do what you really need and you ensure to do it right the first time Data gathering is still a big issue - changing regulatory requirements and new business models lead to new perspectives on the information - this puts pressure on a higher granularity which often is not available - a holistic view is necessary. Also it is still reality to combine data from different sources and granularity - also with different quality - to deliver the needed reports - highly manual process with different version of the truth In an IT project CFO should be a moderator - he should mediate between all stakeholders and should avoid that "guilt" is pushed around Automation is still fantastic and every CFO wants figures and report by the push of a button Quality of Master Data is still a big issue Sometimes too many data sources is also an issue Conclusion A CFO’s worldview generally comes down to trying to understand the ROI associated with what the company spends. In IT there are a lot of experiments and have a habit of piloting new projects. It’s entirely possible that these activities, as important as they are, may not have a positive ROI. It is imperative the CFO understands this and not IT itself. CFOs are very focused on areas where IT departments have not been traditionally strong: processes, efficiency, and costs. What this means is if the CFO is running the show, every IT expense will be looked at in terms of what it can produce for the company. The CFO must ensure that the IT department educates them on all things having to do with IT. Specifically know enough about IT in order to balance the risk of making an investment in an IT project against not making an investment in an IT project. In close to 50% of the firms out there, the CIO does not report to the CEO. Rather the CIO reports to the CFO. What this means for CFOs is to spend some time understanding more about the department and the importance of information technology including the two sides of IT: a back office and a customer facing side. The CFO must understand how IT works and that not all IT costs have an ROI associated to them. But most of all the CFO must ultimately rely on the CIO as a trusted advisor. Are there any limits to where the CFO should seek to influence the business? If not, how does the CFO role differentiate from the CEO? The brief details from the roundtable were as follows: Just bring the topic and the CFO will deliver what you want to achieve, that was a popular myth that was well understood by many If the CFO was promoted to CEO tomorrow, what would he do differently? He may bring more structure but also has to have the vision needed. The CEO and CFO can be a bit like good cop – bad cop! Is there value with the CFO working next to the CEO? Yes definite advantages and many similar and like-minded topics to talk about. There is also the case when the CEO is axed and the CFO is promoted to CEO The CFO covers many, if not all areas, the CEO looks to the CFO always They both are discussing same strategy and same discussion in their business The CFO can challenge you and say don’t be stupid Internal processes - often it’s the CFO responsibility CFO’s have some power and could make or break the business The CFO influences the business on a daily basis yet has to fight to be seen Yes, the CEO understands finance but heavily relies on the CFO to get all the right things together The CFO has the ability to translate a complex message into simple data and make it useable, offering an easy message to transform Unlike the CEO, the CFO can offer a full picture to the board The CFO’s opinion – there is value! Conclusion It is difficult to deny that as each year passes, the CFO is expected to do more. Today, the CFO is operating in a much more challenging environment. There is more information that businesses need to digest and more regulations to comply with. The CFO must influence the whole business and be a moderator when discussing the strategic elements of the business. The CEO and CFO must work together and complement each other. In many businesses the CEO is seen as the heart and the CFO seen as the head, the head must influence the entire business, even the heart, to ensure alignment. Thank you! I hope the GDS Roundtable Dinner hosted by TeamQuest has exceeded your expectations and if you have any comments, questions or feedback regarding this or any other GDS International product then please contact glenn.hapgood@gdsinternational.com Please also make sure to join the LinkedIn group so that you can continue the interaction online. GDS Roundtable Dinners Linkedin Group Or follow us on Twitter: @GDSDinners If you have any further questions in regards to the topics discussed or to move the discussion forward please contact TeamQuest. Herriotstraße 1 60528 Frankfurt +49 (0)69 6 77 33 466 emea@teamquest.com www.teamquest.com