CURRICULUM VITAE A. ECMEL AYRAL (Ph.D.) WORK EXPERIENCE ACADEMIC Instructor 2000- Present 2000- 2010 2000 – 2010 BOĞAZİÇİ UNIVERSITY / School of Management ISTANBUL BILGI UNIVERSITY / MBA - e-MBA- Economics MARMARA UNIVERSITY / Ph.D. Programme in Organizational Behaviour ORGANISATION THEORY Throughout the course we are not only observing the organisation theories (as "The" Organisation Theory does not exist) but we explore and “question” the basic assumptions underlying these theoretical attempts to understand organisations. Obviously, we conduct all analyses and observations on theoretical approaches by evaluating the prevailing social-economical-technological conditions and values of their respective times of emergence. Eventually the participants are expected to use their subjective approaches to build their own claims on how to design, establish and run successful organisations. SMALL BUSINESS MANAGEMENT & ENTREPRENEURSHIP Based on the motto "every person is a business person", this course’s aim is to help the participants in developing an entrepreneurial approach to a series of steps extending from idea generation to strategy building, planning, fund raising and management. Interactive lecturing and experiential learning by case studies and exercises are the main learning tools. The contributions of visiting speakers from various industrial sectors and venture capital organisations help the students to develop a better insight. The attendants are expected to create business ideas, and then transform them into marketing plans constituting a basis for their final project which is a complete business plan. Groups of students prepare business plans based on their ideas, the rest of the class acts as a venture capitalist group, evaluate each plan and choose a winner. SALES MANAGEMENT In today’s chaotic markets where features, costs, benefits of products/services are quantitatively and qualitatively “too much to be understood” by your clientele, even the most tangible products deserve to be treated as intangible and complex services. Marketing efforts to build awareness and establish a differentiation, briefly “to create demand” can only be considered as valuable investments if they are followed by “demand fulfilment” activities based on sound sales management methods and innovative sales techniques. You might choose to focus on your clients and increase your wallet share or push your product range and expand your market share , in either case what you need is to improve yourself and your sales force to become better sales artists. SURRATIONAL MANAGEMENT IN CHAOTIC ENVIRONMENTS It is needless to mention that the engine of almost all scientific improvements are based on the rational mode of thinking; however, extending this positivistic approach to social sciences (and business manaement) and seeking for rationality can be a limiting factor in today’s chaotic environments where “the complete information” is neither available nor static (or dynamic in a linear fashion, hence predictable). Gathering more data and using more computing power to process them shoots us back to square one as is it is virtually impossible to convert this overload of information to knowledge. Against (and because of) all our efforts to gather and process data, we have never been as overwhelmed as today by the abundance of the information we have to reach. On top of this positivistic illusion, decisions based on this “bounded rationality” are also far from creating strategic advantages as almost every player in the field is able to reach and process the same data. What on earth will differentiate us from the crowd and gives us a boost to beat the others then? Today, the real challenge of a businessman (or a business student) lies somewhere beyond the frontiers of the rational territory, in the “the land of the surrational” where it is hardly possible to experience linear correlations, precisely correct calculations, complete information and “the” absolute truth. There, his/her technical competency is not sufficient, and the “manager” needs another source of energy to differentiate his/her organisation and surpass its rivals. The main ingredient of this old and recyclable fuel is intuition. It helps us to grasp opportunities without forecasting them, warns us against threats before we see them, tells us who to love and who to dislike without seeing their CV’s, when to attack and when to run immediately without calculating the ennemy’s total assets and being informed of their marketing strategy. Briefly this is a tool we use without really being aware of its existence and efficiency, and the more we rely on rational techniques for our survival, the positivistic cloud gets thicker to hide it from our sight and to leave us blinded and handicapped by our own perfectly engineered opaque lenses. Our challenge during the course will not be in reminding the virtues of intuition but in helping our students to explore how to unleash their creative power which is the main source of success in today’s chaotic environment. The course aims to : - create awareness on the power of perception, illusions and social construction of reality utilisation of the a.m. awareness to build mechanisms for managing and transforming the business environment we are expected to perform within PROFESSIONAL 2009 - ... SIRIUS CONSULTANCY and DEVELOPMENT LTD. Founder Back to entrepreneurial activities, he has merged different skill sets he has accumulated during his multi-faceted career. As a consultant he serves in the Advisory Boards of the two largest corporate academies of Turkey ( Turkcell and YKB ) and is also a member of TUSİAD’s Innovation and Entrepreneurship Work Group. He is also actively contributing to the board of a few selected groups in Turkey and Russia ( industry, services ,tourism, airline and ground handling services) in capacity of advisor/founder/investor/board member. Beşides the a.m. mentioned posts he has acquired/started during his service in BİLGİ, he is also the co-founder of two new ventures : - Sirius Suites: The business basically covers purchasing, converting and refurbishing old yet characteristic buildings in Beyoğlu / Istanbul area to create serviced apartments targeting short and long stay visitors, such as ex-pats, consultants, academicians, artists and tourists ( following a global new non-hotel accommodation trend). Sirius’s vision is not limited with offering quality accommodation but also encompasses a direct penetration to the social/professional/intellectual life of this vibrant city.The choice of locations and services are meant to support this vision.The basic ambition is to contribute to the non-gentrified and non-desertified development of the area. - Another small venture he has co-started few years ago is still active. Peymane Restaurant in Asmalımescit has become a success story by offering a fusion combining a “very Turkish” food with a jazzy atmosphere attracting youngsters, women and bohemian bourgeois of Istanbul and tourists to enjoy kebab in a climate where they feel home, eat, listen to music and even dance (peymane@ghettoterrace). He is also one of the founders of Pera-Thai the first Thai restaurant of Turkey. 2006 - 2009 ISTANBUL BİLGİ UNIVERSITY Marketing and Business Development Director In charge of all marketing, sales and business development activities of Istanbul Bilgi University as well as Bilgi Eğitim ( continuous education and corporate trainings department) starting from fall 2006. During the period he was in charge, BİLGİ enhanced and improved its leadership position and secured an average of over 10 % market share among 30+ foundation universities, with a “high price-high demand” approach. The proof of performance on awareness and demand creation is supported by both research foundings and placement results. Following the acquisition of the university by a multinational group, he – like all members of the top management - transferred his position to a newly appointed director brought in by the newly established board of trustees. 2005 - 2006 ISTANBUL BİLGİ UNİVERSİTESİ BİLGİ BUSINESS Business Development Chaordinator Being in charge of chaordinating* the threats and opportunities faced by two different worlds: business and academia, his main task was to establish and implement business models which explore and harmonize the needs of corporations, individuals and the university. The scope of the work ranged from the modification and promotion of BilgiMBA programmes to create win-win offerings for all related parties and extended to the positioning of these services on behalf of corporations and individuals. *chaordinating : Establishing order out of chaos by coordinating numerous parameters creating a complex, volatile and unpredictable climate. Term invented by Ecmel Ayral during his Ph.D. studies. 1998- 2004 KEY TECHNOLOGY & MANAGEMENT CONSULTANTS ISTANBUL Founder Partner/ Customer Relations and Sales Director Managing partner of technology and management consultancy company representing InterBiz the business applications division of Computer Associates, world’s third largest software vendor. The company’s mission was to help its clientele in their challenge to overcome the threats and exploit the opportunities brought by “the new economy”. The scope of solutions covered enterprise resource planning, supply chain management, e-business, CRM, and corporate performance management solutions. While playing an executive role for a fast growing management technologies solution provider, has developed and utilised methods to observe the clients’ current situation, to detect improvement areas, to define fundamental KPI’s and to reveal the solutions’ benefits to the prospect. Has also organised special campaigns targeting Turkish SME’s, in collaboration with IBM-Turk and local chambers of commerce, with the objective of helping the business community to develop a better insight into the contemporary challenges and opportunities. His basic concentration was developing the customer base, managing the sales team and needless to mention, closing the sales. 1994-1997 PARTHA S. GHOSH & ASSOCIATES INTERNATIONAL STRATEGIC MANAGEMENT CONSULTANTS - ISTANBUL Consultant Was part of a team of consultants in charge of Strategic Management Systems, BPR, TQM and HRD projects of a distinguished clientele composed of the large conglomerates and industrial organisations of the country. Took part in the design and implementation of these “projects of change”, held surveys to measure the performance of these efforts, detected improvement opportunities and gave feedback to related parties. Took active role in 360° Feedback studies (with a special focus on leadership and coaching) with individuals and groups in co-operation with Keilty and Goldsmith, an American consultancy network, for a multinational pharmaceutical company. Held regular coaching sessions for helping clients to develop an awareness of their “growth areas”, and to prepare/implement action plans to reach their goals. Was guided and supported by Carlos E. Marin during this project. 1989-1990 PROMINENT DOSIERTECHNIK GmbH, Heidelberg, GERMANY Management Trainee Rotated through production, marketing, sales, planning, finance and accounting departments of international manufacturing/marketing firm, global leader in fluid controls and water treatment fields. Currently represented in Turkey by Say Water Treatment Ltd. (see below) 1983- Present Partner SAY WATER TREATMENT LTD., ISTANBUL Has been in charge of marketing and sales of several product lines for the family business, major player in its field. The current contribution is rather limited with advising on major organisational issues and financial matters EDUCATION 1994-2000 Marmara University, Istanbul Ph.D. in Organizational Behaviour Took part in the task force for broadbanding and performance appraisal projects of a major financial institution while preparing the thesis. The subject matter of the PhD thesis was boundaryless organizations, and it contained a research aiming to develop a method for exploring and measuring the dimensions of organizational changes that transform the corporations to become FIFI’s – a special term invented during the study; Fast, Integrated, Flexible, Innovative Organisations -- that can survive and succeed in chaotic environments. 1990-1992 Marmara University, Istanbul MA in Organizational Behaviour Thesis on work values of academics. 1992 Summer The London School of Economics and Political Science, London Summer School in Economics Certificate in Corporate Finance 1990 Summer University of Istanbul, Istanbul Department of Economics Certificate in International Trade 1983-1988 Marmara University, Istanbul Department of Business Administration (instruction in English) BA in Finance 1982-1983 ITU Istanbul Technical University, Istanbul Department of Environmental Engineering Attended for one year, and then decided to continue academic life in business administration. 1974-1982 Saint Joseph French High School, Istanbul OTHER SKILLS AND AWARDS • • • • • • Fluency in French and English, besides Turkish Ability to use SPSS, MS Word, Excel, PowerPoint, CA Powerbench, CA Warehouse Boss, ACCPAC CFO, ACCPAC eCRM Awarded by Global Inventory Project, sponsored by G7 Organisation, for developing “Person Position Match Project”, a virtual platform automatically categorising and matching job seeking individuals and employee seeking companies on the Internet. The project was considered among the pioneers in the field in 1996. Nominated for The Global Bangemann Challenge Award for developing “Person Position Match Project”. Acting. Took part in plays performed in French and Turkish, as a member of an amateur theatre group sponsored by The French Consulate-Istanbul. Wrote weekly columns for Milliyet ( a national newspaper ) for two years. PERSONAL Place and date of birth Contact address Contact phone E-mail : Istanbul, 26.07.1963 : Bozkır Sokak, No:13/13 Çiftehavuzlar 81030, Istanbul : 90 216 3858286 – 90 532 3148305 : ecmelayral@gmail.com