TENDER DOCUMENT
FOR
PROVISION OF ALTERNATE DATA CENTRE SERVICES
TENDER NO.
KRA/HQS/NCB-026/2014-2015
TIMES TOWER BUILDING
P.O. BOX 48240 – 00100
TEL: +254 02 310900
FAX: +254 02 215809
NAIROBI, KENYA.
JANUARY 2015
1
TABLE OF CONTENTS
PAGE
SECTION I
INVITATION TO
TENDER…………………………………...…….….……….……
SECTION II
INSTRUCTIONS TO
TENDERERS………………………………………..…...……
Appendix to Instructions to Tenderers
…………………………………..……..…
SECTION III
GENERAL CONDITIONS OF
CONTRACT……….…………………………….….
3
4
16
19
SECTION IV
SPECIAL CONDITIONS OF
CONTRACT………………………………………..…
24
SECTION V
TECHNICAL
SPECIFICATIONS………………….……….………………….…..…
26
SECTION VI
SCHEDULE OF
REQUIREMENTS……….……………….……………………..….
SECTION VII
PRICE SCHEDULE FOR
GOODS………………….………………………….……..
SECTION VIII
STANDARD
FORMS…………………………….………………………..………….
8.1
FORM OF
TENDER……………………….…….……………………………
28
32
33
34
8.2
CONFIDENTIAL BUSINESS QUESTIONNAIRES FORMS
35
8.4
CONTRACT
FORM…………………………….…………………...….….…
38
8.5
PERFORMANCE SECURITY
FORM……….…….……………………..….
BANK GUARANTEE FOR ADVANCE PAYMENT
FORM……………….
39
MANUFACTURER‟S AUTHORIZATION
FORM……………………...…..
41
8.6
8.7
8.8
LETTER OF
NOTIFICATION…..…..….…..…..………………………..…..
2
40
42
SECTION I
INVITATION TO TENDER
DATE ___________________________
TENDER REF NO. KRA/HQS/NCB-026/2014-2015
TENDER NAME: Provision of Alternate Data Centre Services.
1.1
The Kenya Revenue Authority invites sealed bids from eligible candidates for the
Provision of Alternate Data Centre Services.
1.2
Interested eligible candidates may obtain further information from and inspect the
tender documents at the Kenya Revenue Authority, Procurement & Supplies
Services Division, Haile Selassie Avenue, Times Tower, 25th Floor during
normal working hours.
1.3
Completed tender documents are to be enclosed in plain sealed envelopes marked
with tender reference number and be deposited in the Tender Box on Ground
Floor, Times Tower Building, Haile Selassie Avenue, Nairobi, or be addressed
to Kenya Revenue Authority, Procurement & Supplies Services Division,
Haile Selassie Avenue, Times Tower, 25th Floor so as to be received on or
before Wednesday, 4th February 2015, at 12:00 noon. Bidders shall attend a
pre-bid briefing in Times Tower on 28th January, 2015.
1.4
Prices quoted should be net inclusive of all taxes and delivery must be in any
freely convertible international currency and shall remain valid for 120 days from
the closing date of the tender.
1.5
Tenders will be opened immediately thereafter in the presence of the Candidates
or their representatives who choose to attend at the Convention Centre on 5th
Floor, Times Tower.
For: Commissioner General
Kenya Revenue Authority
3
SECTION II -
INSTRUCTIONS TO TENDERERS
Table of Clauses
Page
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
2.13
2.15
2.16
2.17
2.18
2.19
2.20
2.21
2.22
2.23
2.24
2.25
2.26
2.27
(a)
(b)
(c)
(d)
2.28
2.29
2.30
2.31
Eligible Tenderers…………………………………….…………….…
Eligible Goods……………………………………………….…………
Cost of Tendering……………………………………………….…….
Contents of Tender Document………………………….……………
Clarification of Documents……………………………….………….
Amendment of Documents……………………………….………….
Language of Tender………………………………….………………
Documents Comprising the tender……………………………….…
Tender Forms…………………………………………………….……
Tender Prices…………………………………………………………
Tender Currencies…………………………….………………….…
Tenderers Eligibility and Qualifications……………………………
Goods‟ Eligibility and conformity to Tender Documents………….
Validity of Tenders…………………………………………….………
Format and Signing of Tenders………………………….…………
Sealing and Marking of Tenders…………………………….………
Deadline for Submission of Tender …………………………………
Modification and Withdrawal of Tenders……………………………
Opening of Tenders………………………………………………….
Clarification of Tenders……………………………………………….
Preliminary Examination……………………………………………
Conversion to Single Currency…………………………………..….
Evaluation and Comparison of Tenders……………………….……
Preference
Contacting the Procuring Entity……………………………….……..
Award of Contract………………………………………………….….
Post qualification……………………………….………….…………
Award criteria………………………………………………………….
Procuring Entity‟s Right to Vary Quantities……………….….……
Procuring entity‟s Right to Accept or Reject any or all Tenders
Notification of Award………………………………….………………
Signing of Contract………………………………….…….………….
Performance Security……………………………………….…….….
Corrupt or Fraudulent Practices…………………………….……….
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5
5
5
6
6
6
7
7
7
7
8
8
8
9
9
10
10
11
11
11
11
12
12
13
13
13
13
13
14
14
14
14
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SECTION II -
INSTRUCTIONS TO TENDERERS
2.1
2.1.1
2.1.2
2.1.3
2.1.4
Eligible Tenderers
This Invitation for Tenders is open to all tenderers
eligible as described in the Invitation to Tender.
Successful tenderers shall complete the Provision of
Alternate Data Centre Services by the intended
completion date specified in the Schedule of
Requirements Section VI.
The Kenya Revenue Authority‟s employees, committee
members, board members and their relative(s) (spouse
and children) are not eligible to participate in the
tender.
Tenderers shall provide the qualification information
statement that the tenderer (including all members of a
joint venture, consortium and/or subcontractors) is not
associated, or have been associated in the past, directly
or indirectly, with a firm or any of its affiliates which
have been engaged by the Kenya Revenue Authority
(KRA) to provide consulting services for the
preparation of the design, specifications, and other
documents to be used for the procurement of the
solutions under this Invitation for tenders.
Tenderers shall not be under a declaration of
ineligibility for corrupt and fraudulent practices.
2.2
Eligible Goods/Solutions
2.2.1 All goods/solutions to be supplied under the contract
shall have their origin in eligible source countries.
2.2.2 For purposes of this clause, “origin” means the place
where the infrastructure and service are mined, grown,
or produced. Infrastructure and services are produced
when, through manufacturing, processing, or
substantial and major assembly of components, a
commercially-recognized product results that is
substantially different in basic characteristics or in
purpose or utility from its components.
2.2.3 The origin of infrastructure and service is distinct from
the nationality of the tenderer.
2.3
Cost of Tendering
2.3.1 The Tenderer shall bear all costs associated with the
preparation and submission of its tender, and the KRA,
will in no case be responsible or liable for those costs,
regardless of the conduct or outcome of the tendering
process.
5
2.3.2 The price to be charged for the tender document shall
not exceed Kshs.1, 000/=.
All firms found capable of performing the contract
satisfactorily in accordance to the set prequalification
criteria shall be prequalified
2.4
The Tender Document
2.4.1 The tender document comprises the documents listed
below and addenda issued in accordance with clause
2.6 of these instructions to Tenderers
(i)
Invitation to Tender
(ii)
Instructions to tenderers
(iii) General Conditions of Contract
(iv)
Special Conditions of Contract
(v)
Schedule of requirements
(vi)
Technical Specifications
(vii) Tender Form and Price Schedules
(viii) Contract Form
(ix)
Performance Security Form
(x)
Bank Guarantee for Advance Payment Form
(xi)
Manufacturer‟s Authorization Form
(xii) Confidential Business Questionnaire
2.4.2 The Tenderer is expected to examine all instructions,
forms, terms, and specifications in the tender
documents. Failure to furnish all information required
by the tender documents or to submit a tender not
substantially responsive to the tender documents in
every respect will be at the tenderers risk and may
result in the rejection of its tender.
2.5
Clarification of Documents
2.5.1 A prospective tenderer requiring any clarification of
the tender document may notify the Procuring entity in
writing, mail or post at the entity‟s address indicated in
the Invitation to Tender. The Procuring entity will
respond in writing to any request for clarification of the
tender documents, which it receives not later than
seven (7) days prior to the deadline for the submission
of tenders, prescribed by the procuring entity. Written
copies of the KRA‟s response (including an
explanation of the query but without identifying the
source of inquiry) will be sent to all prospective
tenderers that have received the tender document.
2.5.2 The procuring entity shall reply to any clarifications
sought by the tenderer within 3 days of receiving the
request to enable the tenderer to make timely
submission of its tender.
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2.6
Amendment of Documents
2.6.1 At any time prior to the deadline for submission of
tenders, the Procuring entity, for any reason, whether at
its own initiative or in response to a clarification
requested by a prospective tenderer, may modify the
tender documents by amendment.
2.6.2 All prospective candidates that have received the
tender documents will be notified of the amendment
and will be binding on them.
2.6.3 In order to allow prospective tenderers reasonable time
in which to take the amendment into account in
preparing their tenders, the KRA, at its discretion, may
extend the deadline for the submission of tenders.
2.7
Language of Tender
2.7.1 The tender prepared by the tenderer, as well as all
correspondence and documents relating to the tender
exchange by the tenderer and the KRA, shall be written
in English language, provided that any printed
literature furnished by the tenderer may be written in
another language provided they are accompanied by an
accurate English translation of the relevant passages in
which case, for purposes of interpretation of the tender,
the English translation shall govern.
2.8
Documents Comprising of Tender
2.8.1 The tender prepared by the tenderers shall comprise the
following components:
(a)
a Tender Form and a Price Schedule
completed in accordance with paragraph 2.9,
2.10 and 2.11 below;
(b)
documentary evidence established in
accordance with paragraph 2.1.2 that the
tenderer is eligible to tender and is qualified
to perform the contract if its tender is
accepted;
(c)
documentary evidence established in
accordance with paragraph 2.2.1 that the
infrastructure and services to be supplied by
the tenderer are eligible and conform to the
tender documents; and
(d)
tender security furnished in accordance with
paragraph 2.14
2.9
Tender Forms
2.9.1 The tenderer shall complete the Tender Form and the
appropriate Price Schedule furnished in the tender
documents, indicating the goods to be supplied, a brief
description of the infrastructure and service, their
7
country of origin, quantity, and prices.
2.10
2.10.1
2.10.2
2.10.3
2.10.4
Tender Prices
The tenderer shall indicate on the appropriate Price
Schedule the unit prices and total tender price of the
goods it proposes to supply under the contract.
Prices indicated on the Price Schedule shall include all
costs including taxes, insurances and delivery to the
premises of the KRA.
Prices quoted by the tender shall be fixed during the
Tender‟s performance of the contract and not subject to
variation on any account. A tender submitted with an
adjustable price quotation will be treated as nonresponsive and will be rejected, pursuant to paragraph
2.22.
The validity period of the tender shall be 120 days from
the date of opening of the tender.
2.11
Tender Currencies
2.11.1 Prices shall be quoted in any freely internationally
convertible currency unless otherwise specified in the
Appendix to Instructions to Tenderers.
2.12
Tenderers Eligibility and Qualifications
2.12.1 Pursuant to paragraph 2.1 the tenderer shall furnish, as
part of its tender, documents establishing the tenderers
eligibility to tender and its qualifications to perform the
contract if its tender is accepted.
2.12.2 The documentary evidence of the tenderers eligibility
to tender shall establish to the KRA‟s satisfaction that
the tenderer, at the time of submission of its tender, is
from an eligible source country as defined under
paragraph 2.1.
2.12.3 The documentary evidence of the tenderers
qualifications to perform the contract if its tender is
accepted shall be established to the KRA‟s satisfaction;
(a)
that, in the case of a tenderer offering to
supply goods and solutions under the
contract which the tenderer did not
manufacture or otherwise produce, the
tenderer has been duly authorized by the
goods‟ Manufacturer or producer to supply
the goods;
(b)
that the tenderer has the financial, technical,
and production capability necessary to
perform the contract; and
(c)
that, in the case of a tenderer not doing
business within Kenya, the tenderer is or
will be (if awarded the contract) represented
8
by an Agent in Kenya equipped, and able to
carry out the Tenderer‟s maintenance,
repair, and spare parts-stocking obligations
prescribed in the Conditions of Contract
and/or Technical Specifications.
2.13
2.13.1
2.13.2
2.13.3
2.13.4
Goods and Solutions Eligibility and Conformity to
Tender Documents
Pursuant to paragraph 2.2 of this section, the tenderer
shall furnish, as part of its tender documents
establishing the eligibility and conformity to the tender
documents of all goods which the tenderer proposes to
supply under the contract
The documentary evidence of the eligibility of the
goods/solutions shall consist of a statement in the Price
Schedule of the country of origin of the goods,
solutions and services offered which shall be confirmed
by a certificate of origin issued at the time of shipment.
The documentary evidence of conformity of the goods
and solutions to the tender documents may be in the
form of literature, drawings, and data, and shall consist
of:
(a)
a detailed description of the essential
technical and performance characteristic of
the goods/solutions;
(b)
a list giving full particulars, including
available source and current prices of
solution components, special tools, etc.,
necessary for the proper and continuous
functioning of the solution and system
following commissioning of the system by
the KRA; and
(c)
a clause-by-clause detailed response to
KRA‟s
Technical
Specifications
demonstrating substantial responsiveness of
the goods/solution and services to those
specifications, or a statement of deviations
and exceptions to the provisions of the
Technical Specifications.
For purposes of the documentary evidence to be
furnished pursuant to paragraph 2.13.3(c) above, the
tenderer shall note that standards for workmanship,
material, and equipment, as well as references to brand
names or catalogue numbers designated by the
Procurement entity in its Technical Specifications, are
intended to be descriptive only and not restrictive. The
tenderer may substitute alternative standards, brand
names, and/or catalogue numbers in its tender,
provided that it demonstrates to the Procurement
entity‟s satisfaction that the substitutions ensure
9
substantial equivalence to those designated in the
Technical Specifications.
2.15
Validity of Tenders
2.15.1 Tenders shall remain valid for 120 days or as specified
in the Invitation to Tender after the date of tender
opening prescribed by the KRA, pursuant to paragraph
2.18. A tender valid for a shorter period shall be
rejected by the KRA as non- responsive.
2.15.2 In exceptional circumstances, the KRA may solicit the
Tenderer‟s consent to an extension of the period of
validity. The request and the responses thereto shall be
made in writing. The tender security provided under
paragraph 2.14 shall also be suitably extended. A
tenderer may refuse the request without forfeiting its
tender security. A tenderer granting the request will
not be required nor permitted to modify its tender
2.16
Format and Signing of Tender
2.16.1 The bidder shall prepare three copies of the tender,
clearly marking each “ORIGINAL TENDER”, “COPY
OF TENDER AND AN “EDITABLE WORD/PDF
ELECTRONIC CD,” as appropriate. In the event of
any discrepancy between them, the original shall
govern.
2.16.2 The original and all copies of the tender shall be typed
or written in indelible ink and shall be signed by the
tenderer or a person or persons duly authorized to bind
the tenderer to the contract. All pages of the tender,
except for un-amended printed literature, shall be
initialed by the person or persons authorized to sign the
tender.
2.16.3 The tender shall have no interlineations, erasures, or
overwriting except as necessary to correct errors made
by the tenderer, in which case such corrections shall be
initialed by the person or persons signing the tender.
2.17
Sealing and Marking of Tenders
2.17.1 The Tenderer shall seal the original and each copy of
the tender in separate envelopes, duly marking the
envelopes as either “ORIGINAL”, “COPY” OR
“ELECTRONIC COPY” The envelopes shall then be
sealed.
2.17.2 All the envelopes shall
(a)
be addressed to the KRA at the address
given in the Invitation to Tender:
(b)
bear tender number and name in the
Invitation for Tenders and the words, “DO
NOT OPEN BEFORE WEDNESDAY,
10
4TH FEBRUARY 2015.
2.17.3 The inner envelopes shall also indicate the name and
address of the tenderer to enable the tender to be
returned unopened in case it is declared “late”.
2.17.4 If the outer envelope is not sealed and marked as
required by paragraph 2.17.2, the KRA will assume no
responsibility for the tender‟s misplacement or
premature opening.
Deadline for Submission of Tenders
2.18
2.18.1 Tenders must be received by the KRA at the address
specified under paragraph 2.17.2 no later than 4TH
FEBRUARY 2015.
2.18.2 The KRA may, at its discretion, extend this deadline
for the submission of tenders by amending the tender
documents in accordance with paragraph 2.6, in which
case all rights and obligations of the KRA and
candidates previously subject to the deadline will
therefore be subject to the deadline as extended
2.19
2.19.1
2.19.2
2.19.3
2.19.4
2.19.5
Modification and Withdrawal of Tenders
The tenderer may modify or withdraw its tender after
the tender‟s submission, provided that written notice of
the modification, including substitution or withdrawal
of the tenders, is received by the KRA prior to the
deadline prescribed for submission of tenders.
The Tenderer‟s modification or withdrawal notice shall
be prepared, sealed, marked, and dispatched in
accordance with the provisions of paragraph 2.17. A
withdrawal notice may also be sent by mail or
telephone but followed by a signed confirmation copy,
postmarked not later than the deadline for submission
of tenders.
No tender may be modified after the deadline for
submission of tenders.
No tender may be withdrawn in the interval between
the deadline for submission of tenders and the
expiration of the period of tender validity specified by
the tenderer on the Tender Form. Withdrawal of a
tender during this interval may result in the Tenderer‟s
forfeiture of its tender security, pursuant to paragraph
2.14.7.
The KRA may at any time terminate procurement
proceedings before contract award and shall not be
liable to any person for the termination.
11
2.19.6 The KRA shall give prompt notice of the termination to
the tenderers and on request give its reasons for
termination within 14 days of receiving the request
from any tenderer.
2.20
Opening of Tenders
2.20.1 The KRA will open all tenders in the presence of
tenderers‟ representatives who choose to attend, at
12:00 noon on 4th February 2015” and in the location
specified in the Invitation to Tender.
The tenderers‟ representatives who are present shall
sign a register evidencing their attendance.
2.20.2 The tenderers‟ names, tender modifications or
withdrawals, tender prices, discounts and the presence
or absence of requisite tender security and such other
details as the KRA, at its discretion, may consider
appropriate, will be announced at the opening.
2.20.3 The KRA will prepare minutes of the tender opening.
2.21
Clarification of Tenders
2.21.1 To assist in the examination, evaluation and
comparison of tenders the KRA may, at its discretion,
ask the tenderer for a clarification of its tender. The
request for clarification and the response shall be in
writing, and no change in the prices or substance of the
tender shall be sought, offered, or permitted.
2.21.2 Any effort by the tenderer to influence the KRA in the
KRA‟s tender evaluation, tender comparison or
contract award decisions may result in the rejection of
the tenderers‟ tender.
2.22
Preliminary Examination
2.22.1 The KRA will examine the tenders to determine
whether they are complete, whether any computational
errors have been made, whether required sureties have
been furnished, whether the documents have been
properly signed, and whether the tenders are generally
in order.
2.22.2 Arithmetical errors will be rectified on the following
basis. If there is a discrepancy between the unit price
and the total price that is obtained by multiplying the
unit price and quantity, the unit price shall prevail, and
the total price shall be corrected. If the candidate does
not accept the correction of the errors, its tender will be
rejected, and its tender security forfeited. If there is a
discrepancy between words and figures the amount in
words will prevail.
2.22.3 The KRA may waive any minor informality or non12
conformity or irregularity in a tender which does not
constitute a material deviation, provided such waiver
does not prejudice or effect the relative ranking of any
tenderer.
2.22.4 Prior to the detailed evaluation, pursuant to paragraph
2.23 the KRA will determine the substantial
responsiveness of each tender to the tender documents.
For purposes of these paragraphs, a substantially
responsive tender is one, which conforms to all the
terms and conditions of the tender documents without
material deviations. The KRA‟s determination of a
tender‟s responsiveness is to be based on the contents
of the tender itself without recourse to extrinsic
evidence.
2.22.5 If a tender is not substantially responsive, it will be
rejected by the KRA and may not subsequently be
made responsive by the tenderer by correction of the
non-conformity.
2.23
Conversion to Single Currency
2.23.1 Where other currencies are used, the KRA will convert
these currencies to any internationally convertible
currency using the selling exchange rate on the date of
tender closing provided by the Central Bank of Kenya.
2.24
Evaluation and Comparison of Tenders
2.24.1 The KRA will evaluate and compare the tenders which
have been determined to be substantially responsive,
pursuant to paragraph 2.22.
2.24.2 The tender evaluation committee shall evaluate the
tender within 30 days of the validity period from the
date of opening the tender.
2.24.3 A tenderer who gives false information in the tender
document about its qualification or who refuses to enter
into a contract after notification of contract award shall
be considered for debarment from participating in
future public procurement.
2.25
Preference
2.25.1 Kenya Revenue Authority does not allow any margin
of preference.
2.26
Contacting the Kenya Revenue Authority
2.26.1 Subject to paragraph 2.21 no tenderer shall contact the
KRA on any matter related to its tender, from the time
of the tender opening to the time the contract is
awarded.
2.26.2 Any effort by a tenderer to influence the KRA in its
13
decisions on tender, evaluation, tender comparison, or
contract award may result in the rejection of the
Tenderer‟s tender.
2.27
Award of Contract
(a)
Post-qualification
2.27.1 In the absence of pre-qualification, the KRA will
determine to its satisfaction whether the tenderer that is
selected as having submitted the lowest evaluated
responsive tender is qualified to perform the contract
satisfactorily.
2.27.2 The determination will take into account the tenderer
financial, technical, and production capabilities. It will
be based upon an examination of the documentary
evidence of the tenderers qualifications submitted by
the tenderer, pursuant to paragraph 2.12.3 as well as
such other information as the KRA deems necessary
and appropriate.
2.27.3 An affirmative determination will be a prerequisite for
award of the contract to the tenderer. A negative
determination will result in rejection of the Tenderer‟s
tender, in which event the KRA will proceed to the
next lowest evaluated tender to make a similar
determination of that Tenderer‟s capabilities to perform
satisfactorily.
(b) Award Criteria
2.27.4 The KRA will award the contract to the successful
tenderer(s) whose tender has been determined to be
substantially responsive and has been determined to be
the lowest evaluated tender, provided further that the
tenderer is determined to be qualified to perform the
contract satisfactorily.
(c) KRA’s Right to Vary Quantities of Solution
components
2.27.5 The KRA reserves the right at the time of contract
award to increase or decrease the quantity of goods or
solution components originally specified in the
Schedule of requirements without any change in unit
price or other terms and conditions
(d) KRA’s Right to Accept or Reject Any or All
Tenders
2.27.6 The KRA reserves the right to accept or reject any
tender, and to annul the tendering process and reject all
tenders at any time prior to contract award, without
14
thereby incurring any liability to the affected tenderer
or tenderers or any obligation to inform the affected
tenderer or tenderers of the grounds for the KRA‟s
action.
2.28
Notification of Award
2.28.1 Prior to the expiration of the period of tender validity,
the KRA will notify the successful tenderer in writing
that its tender has been accepted.
2.28.2 The notification of award will constitute the formation
of the Contract but will have to wait until the contract
is finally signed by both parties.
2.28.3 Upon the successful Tenderer‟s furnishing of the
performance security pursuant to paragraph 2.28, the
KRA will promptly notify each unsuccessful Tenderer
and will discharge its tender security, pursuant to
paragraph 2.14.
2.29
Signing of Contract
2.29.1 At the same time as the KRA notifies the successful
tenderer that its tender has been accepted, the KRA will
send the tenderer the Contract Form provided in the
tender documents, incorporating all agreements
between the parties.
2.29.2 The parties to the contract shall have it signed within
30 days from the date of notification of contract award
unless there is an administrative review request.
2.29.3 Within thirty (30) days of receipt of the Contract Form,
the successful tenderer shall sign and date the contract
and return it to the KRA.
2.30
Performance Security
2.30.1 Within Thirty (30) days of the receipt of notification of
award from the KRA, the successful tenderer shall
furnish the performance security in accordance with the
Conditions of Contract, in the Performance Security
Form provided in the tender documents, or in another
form acceptable to the KRA.
2.30.2 Failure of the successful tenderer to comply with the
requirements of paragraph 2.27 or paragraph 2.28 shall
constitute sufficient grounds for the annulment of the
award and forfeiture of the tender security, in which
event the KRA may make the award to the next lowest
evaluated Candidate or call for new tenders.
2.31
Corrupt or Fraudulent Practices
15
2.31.1 The KRA requires that tenderers observe the highest
standard of ethics during the procurement process and
execution of contracts when used in the present
regulations, and the following terms are defined as
indicated;
(i)
“corrupt practice” means the offering,
giving, receiving, or soliciting of
anything of value to influence the action
of a public official in the procurement
process or in contract execution; and
(ii)
“fraudulent
practice”
means
a
misrepresentation of facts in order to
influence a procurement process or the
execution of a contract to the detriment
of the Kenya Revenue Authority, and
includes collusive practice among
tenderer (prior to or after tender
submission) designed to establish tender
prices at artificial non-competitive
levels and to deprive the Kenya
Revenue Authority of the benefits of
free and open competition;
2.31.2 The Kenya Revenue Authority will reject a proposal
for award if it determines that the tenderer
recommended for award has engaged in corrupt or
fraudulent practices in competing for the contract in
question.
2.31.3 Further a tenderer who is found to have indulged in
corrupt or fraudulent practices risks being debarred
from participating in public procurement in Kenya.
16
Appendix to Instructions to Tenderers
The following information regarding the particulars of the tender shall complement supplement or
amend the provisions of the instructions to tenderers. Wherever there is a conflict between the
provision of the instructions to tenderers and the provisions of the appendix, the provisions of the
appendix herein shall prevail over those of the instructions to tenderers.
INSTRUCTIONS
TO TENDERERS
REFERENCE
PARTICULARS OF APPENDIX TO INSTRUCTIONS
TO TENDERERS
2.1.1
The tender is open to qualified firms for Provision of
Alternate Data Centre Services
2.1.2
The Declaration of No Conflict of Interest is incorporated in
the Confidential Business Questionnaire.
2.3.2
The bid document shall be charged Kshs.1, 000 for those who
choose to collect it from KRA. However it will be Free of
Charge to those who download it from the KRA website. Such
a bidder must register their intention to participate in the
tender to eprocurement@kra.go.ke
2.10.4
Bid Validity Period is 120 days from 4th February 2015.
2.13.3
The technical specifications are given in the Technical
Specifications section
2.14.1
Tenders must be accompanied with a Tender Security in the
form of Cash Deposit, Bank Guarantee or a Letter of Credit.
The amount of tender security required is Four hundred
Thousand Kenya shillings(Kshs.400,000) and must be valid for
150 days after the date of tender submission.
2.16.2
The bidder must provide an appropriate written power of
attorney establishing the authorization of the signatory to the
tender documents to bind the bidder.
2.17
This tender is based on a two-envelope bid system. The bidder
must submit a bid with separate technical proposal and a
financial proposal in separate sealed and marked envelopes.
Time, date, and place for bid opening are: 12:00 hours, local
time, on WEDNESDAY, 4TH FEBRUARY 2015. Place:
Convention Centre on the 5th Floor of Times Tower
Building.
Street: Haile Sellasie Avenue
City: Nairobi
Country: Kenya.
Opening of tender documents will be done in public at the time
of closing the tender.
2.18.1
2.20
2.22
Bidders are expected to examine all instructions, forms,
terms, specifications, and other information in the Bidding
Documents.
Failure to furnish all information required by the Bidding
17
Documents or to submit a bid not substantially responsive
to the Bidding Documents in every respect will be at the
Bidder‟s risk and may result in the rejection of its bid.
2.24
2.25
2.27.4
The bid evaluation will take into account technical factors
in addition to cost factors. The weight for financial
evaluation is 20% while the weight for technical evaluation
is 80%. Bidders must conform to the specific Technical
Requirements.
Preference: KRA will not grant any preferences
The evaluation of the responsive bids will take into account
technical factors, demonstration of system functionality by
bidders in addition to financial factors. An Evaluated Bid
Score (B) will be calculated for each responsive bid using
the following formula, which permits a comprehensive
assessment of the bid price and the technical merits of each
bid:
Clow
T
1  X 
X 
C
Thigh
= Evaluated Bid Price
= the lowest of all Evaluated Bid Prices among
responsive bids
= the total Technical Score awarded to the bid
= the Technical Score achieved by the bid that was
scored highest among all responsive bids
= weight for the Price as specified in the BDS (i.e.
0.2)
where: B 
C
C low
T
Thigh
X
The bid with the highest Evaluated Bid Score (B) among
responsive bids shall be termed the Lowest Evaluated Bid
and is eligible for Contract award.
2.30
The performance security required will be 10% of the
Contract Value.
18
SECTION III:
GENERAL CONDITIONS OF CONTRACT
Table of Clauses
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
Definitions……………………………………………………………...
Application……………………………………………………………..
Country of Origin………………………………………………………
Standards………………………………………………………………
Use of Contract Documents and Information………………………
Patent Rights…………………………………………………………..
Performance Security…………………………………………………
Inspection and Tests…………………………………………………
Packing………………………………………………………………...
Delivery and Documents……………………………………………...
Insurance……………………………………………………………….
Payment………………………………………………………………..
Price…………………………………………………….………………
Assignments…………………………………………………………..
Sub contracts…………………………………………..………………
Termination for Default………………………………..………………
Liquidated Damages…………………………………..………………
Resolution of Disputes……………………………………………….
Language and law……………………………………..……………….
Force Majeure…………………………………………………………..
19
20
20
20
20
20
21
21
21
22
22
22
22
22
23
23
23
23
23
24
24
SECTION III
-
GENERAL CONDITIONS OF CONTRACT
3.1
3.1.1
(a)
(b)
(c)
(d)
(e)
3.2
3.2.1
3.3
3.3.1
3.3.2
3.4
3.4.1
3.5
3.5.1
Definitions
In this Contract, the following terms shall be interpreted as
indicated:“The Contract” means the agreement entered into between
the Procuring entity and the tenderer, as recorded in the
Contract Form signed by the parties, including all
attachments and appendices thereto and all documents
incorporated by reference therein.
“The Contract Price” means the price payable to the
tenderer under the Contract for the full and proper
performance of its contractual obligations
“The Goods/Solutions” means all of the equipment,
machinery, and/or other materials, which the tenderer is
required to supply to the Procuring entity under the
Contract.
“The Procuring entity” means Kenya Revenue Authority
(KRA), the organization purchasing the Goods under this
Contract.
“The Tenderer‟ means the individual or firm supplying the
Goods under this Contract.
Application
These General Conditions shall apply in all Contracts
made by the KRA for the procurement, installation and
commissioning of solution.
Country of Origin
For purposes of this clause, “Origin” means the place
where the Goods, solutions and services were mined,
grown or produced.
The origin of Goods and Services is distinct from the
nationality of the tenderer.
Standards
The Goods/solutions supplied under this Contract shall
conform to the standards mentioned in the Technical
Specifications.
Use of Contract Documents and Information
The tenderer shall not, without the KRA‟s prior written
consent, disclose the Contract, or any provision therefore,
or any specification, plan, drawing, pattern, sample, or
information furnished by or on behalf of the KRA in
connection therewith, to any person other than a person
employed by the tenderer in the performance of the
Contract.
20
3.5.2
3.5.3
The tenderer shall not, without the KRA‟s prior written
consent, make use of any document or information
enumerated in paragraph 3.5.1 above.
Any document, other than the Contract itself, enumerated
in paragraph 3.5.1 shall remain the property of the
Procuring entity and shall be returned (all copies) to the
KRA on completion of the Tenderer‟s performance under
the Contract if so required by the KRA.
3.6
Patent Rights
The tenderer shall indemnify the Procuring entity against
all third-party claims of infringement of patent, trademark,
or industrial design rights arising from use of the
Goods/solutions or any part thereof in the KRA‟s country.
3.7
Performance Security
Within thirty (30) days of receipt of the notification of
Contract award, the successful tenderer shall furnish to the
Procuring entity the performance security in the amount
specified in Special Conditions of Contract.
The proceeds of the performance security shall be payable
to the KRA as compensation for any loss resulting from
the Tenderer‟s failure to complete its obligations under the
Contract.
The performance security shall be denominated in the
currency of the Contract, or in a freely convertible
currency acceptable to the KRA and shall be in the form
of a bank guarantee or an irrevocable letter of credit issued
by a reputable bank located in Kenya or abroad,
acceptable to the KRA, in the form provided in the tender
documents.
The performance security will be discharged by the KRA
and returned to the Candidate not later than thirty (30)
days following the date of completion of the Tenderer‟s
performance obligations under the Contract, including any
warranty obligations, under the Contract.
3.7.1
3.7.2
3.7.3
3.7.4
3.8
3.8.1
3.8.2
Inspection and Tests
The KRA or its representative shall have the right to
inspect and/or to test the goods/solution to confirm their
conformity to the Contract specifications. The KRA shall
notify the tenderer in writing in a timely manner, of the
identity of any representatives retained for these purposes.
The inspections and tests may be conducted in the
premises of the tenderer or its subcontractor(s), at point of
delivery, and/or at the Goods‟/Solution final destination If
conducted on the premises of the tenderer or its
subcontractor(s), all reasonable facilities and assistance,
including access to drawings and production data, shall be
21
3.8.3
3.8.4
3.8.5
3.9
3.9.1
3.9.2
3.10
3.10.1
3.11
3.11.1
3.12
3.12.1
3.12.2
3.13
3.13.1
furnished to the inspectors at no charge to the KRA.
Should any inspected or tested goods/solutions fail to
conform to the Specifications, the Procuring entity may
reject the equipment, and the tenderer shall either replace
the rejected equipment or make alternations necessary to
make specification requirements free of costs to the KRA.
The KRA‟s right to inspect, test and where necessary,
reject the goods/solutions after the Goods‟ or solution‟s
arrival shall in no way be limited or waived by reason of
the equipment having previously been inspected, tested
and passed by the Procuring entity or its representative
prior to the equipment delivery.
Nothing in paragraph 3.8 shall in any way release the
tenderer from any warranty or other obligations under this
Contract.
Packing
The tenderer shall provide such packing of the
Goods/solutions as is required to prevent their damage or
deterioration during transit to their final destination, as
indicated in the Contract.
The packing, marking, and documentation within and
outside the packages shall comply strictly with such
special requirements as shall be expressly provided for in
the Contract.
Delivery and Documents
Delivery of the Goods/solutions shall be made by the
tenderer in accordance with the terms specified by
Procuring entity in its Schedule of Requirements and the
Special Conditions of Contract.
Insurance
The Goods/solutions supplied under the Contract shall be
fully insured against loss or damage incidental to
manufacturer or acquisition, transportation, storage, and
delivery in the manner specified in the Special conditions
of contract.
Payment
The method and conditions of payment to be made to the
tenderer under this Contract shall be specified in Special
Conditions of Contract.
Payments shall be made promptly by the KRA as
specified in the contract.
Prices
Prices charged by the tenderer for goods and/or solutions
delivered and services performed under the Contract shall
22
3.13.2
3.13.3
3.13.4
3.14
3.14.1
3.15
3.15.1
3.16
3.16.1
(a)
(b)
(c)
3.16.2
3.17
3.17
not, with the exception of any price adjustments
authorized in Special Conditions of Contract, vary from
the prices by the tenderer in its tender.
Contract price variations shall not be allowed for contracts
not exceeding one year (12 months).
Where contract price variation is allowed, the variation
shall not exceed 10% of the original contract price.
Price variation request shall be processed by the procuring
entity within 30 days of receiving the request.
Assignment
The tenderer shall not assign, in whole or in part, its
obligations to perform under this Contract, except with the
KRA‟s prior written consent.
Subcontracts
The tenderer shall notify the Procuring entity in writing of
all subcontracts awarded under this Contract if not already
specified in the tender. Such notification, in the original
tender or later, shall not relieve the tenderer from any
liability or obligation under the Contract.
Termination for Default
The KRA may, without prejudice to any other remedy for
breach of Contract, by written notice of default sent to the
tenderer, terminate this Contract in whole or in part:
if the tenderer fails to deliver any or all of the
goods/solutions within the periods specified in the
Contract, or within any extension thereof granted by the
KRA;
if the tenderer fails to perform any other obligation(s)
under the Contract;
if the tenderer, in the judgment of the KRA has engaged in
corrupt or fraudulent practices in competing for or in
executing the Contract.
In the event the KRA terminates the Contract in whole or
in part, it may procure, upon such terms and in such
manner as it deems appropriate, equipment similar to
those undelivered, and the tenderer shall be liable to the
Procuring entity for any excess costs for such similar
goods/solutions.
Liquidated Damages
If the tenderer fails to deliver any or all of the goods
within the period(s) specified in the contract, the
procuring entity shall, without prejudice to its other
remedies under the contract, deduct from the contract
prices liquidated damages sum equivalent to 0.5% of the
delivered price of the delayed items up to a maximum
23
deduction of 10% of the delayed goods. After this the
tenderer may consider termination of the contract.
3.18
3.18.1
3.18.2
3.19
3.19.1
3.20
3.20.1
Resolution of Disputes
The KRA and the tenderer shall make every effort to
resolve amicably by direct informal negotiation any
disagreement or dispute arising between them under or in
connection with the contract
If, after thirty (30) days from the commencement of such
informal negotiations both parties have been unable to
resolve amicably a contract dispute, either party may
require adjudication in an agreed national or international
forum, and/or international arbitration.
Language and Law
The language of the contract and the law governing the
contract shall be English language and the Laws of Kenya
respectively unless otherwise stated.
Force Majeure
The tenderer shall not be liable for forfeiture of its
performance security or termination for default if and to
the extent that it‟s delay in performance or other failure to
perform its obligations under the Contract is the result of
an event of Force Majeure.
24
SECTION IV -
SPECIAL CONDITIONS OF CONTRACT
4.1. Special Conditions of Contract shall supplement the General Conditions of Contract.
Whenever there is a conflict, between the GCC and the SCC, the provisions of the SCC
herein shall prevail over these in the GCC.
42.
Special conditions of contract as relates to the GCC.
REFERENCE SPECIAL CONDITIONS OF CONTRACT
OF GCC
3.7.1
The performance bond must be issued in the form of a bank guarantee.
The bank guarantee must be valid in Kenya for a period of two years
3.9
Packaging
The tenderer shall provide such packing of the Goods/solution
components as is required to prevent their damage or deterioration
during transit to their final destination, as indicated in the Contract. All
packages must be cleared labeled with description of contents and
quantities.
3.10
Delivery
The KRA Alternate Data Centre shall be delivered as a Service and
hosted in a dedicated infrastructure in the bidder‟s location in Kenya
according to conditions of the contract.
Payment Terms
The Kenya Revenue Authority (KRA) payment terms are that payment
shall be made within thirty (30) days from the date of completion of the
project as contracted as a recurrent expense with no initial capital
expenditure. However, KRA may negotiate mutually acceptable
payment terms with the successful tenderer.
3.12
3.13
Prices
Prices charged by the tenderer for goods delivered and services
performed under the Contract shall not, with the exception of any price
adjustments authorized in Special Conditions of Contract, vary from the
prices by the tenderer in its tender.
3.17
Liquidated Damages
If the delivery date is extended (except by mutual consent) a penalty
amounting to 0.5% of the total cost will be charged per day up to a
maximum of sixty (60) days. No deliveries shall be accepted after the
agreed date in which case the LSO and contract will automatically lapse
and be deemed to have been cancelled at the close of business on the
twentieth day. The Authority shall then be at liberty to realize the
performance bond. In this clause, “days” means working days.
3.18.1
Resolutions of Disputes
Any dispute, controversy or claim between the Parties arising out of this
Contract or the breach, termination or invalidity thereof, unless settled
amicably under the preceding paragraph of this Article within sixty (60)
days after receipt by one Party of the other Party's request for such
25
amicable settlement, shall be referred by either Party to arbitration in
accordance with the UNCITRAL Arbitration Rules then obtaining. The
place of arbitration shall be Nairobi. The arbitral tribunal shall have no
authority to award punitive damages. In addition, unless otherwise
expressly provided in this Contract, the arbitral tribunal shall have no
authority to award interest. The parties shall be bound by any arbitration
award rendered as a result of such arbitration as the final adjudication of
any such controversy, claim or dispute.
3.19
The language of all correspondence and documents related to the bid is:
English. Unless explicitly specified in the Technical Requirements
section, the key passages of all accompanying printed literature in any
other language must be translated into the above language.
26
LIST OF ACRONYMS
BMS
Building Management System
CA
Continous Availability
COD
Capacity On Demand
DBS
Database Systems
DC
Data Centre
DR
Disaster Recovery
EDB
Enteprise Database
ICB
International Competitive Bidding
GCC
General Conditions of Contract
NCB
National Competitive Bidding
NOC
Network Operation Centre
OEM
Original Equipment Manufacturers
RPO
Recovery Point Objective
RTO
Recovery Time Objective
SCC
Special Conditions of Contract
SLA
Service Level Agreement
SI
System Integrator
27
SECTION V -
TECHNICAL SPECIFICATIONS
5.1
General
5.1.1
The specifications describe the requirements for Procurement of the KRA
alternate Data Center as a Service. The proposal shall be provided in two
options. One for Active – Active replication through load balancing to ensure
continuous availability (CA) with zero RTO and RPO for KRA systems and the
other Active – Passive with online replication providing zero data loss (RPO of
zero) and a recovery time objective (RTO) as defined by contract.
5.1.4
The tenderers are requested to present information along with their offers to
conform to all legal, commercial, technical and financial requirements for this
tender.
Particulars
5.2
Kenya Revenue Authority intends to procure the KRA Alternate Data Centre
as a Service.
5.3
Technical Requirements:
The Technical Requirements for the Procurement of the KRA alternate Data
Center as a Service shall comprise the following:
 Qualification and suitability
 Business service requirements
 Technology requirements
 Service Level Management
 Methodology, work plan and change management
Failure to conform to these requirements will render the bid being treated as
non-responsive. Simple statements such as “yes”, “no”, “comply” or any
other similar statements will not be considered as a substantial response.
Bidders shall demonstrate how the proposed solution will achieve each of
the specifications capabilities for all the Technical Requirements.
28
A:
QUALIFICATION AND SUITABILITY – 15 Marks
Item Feature
Minimum requirements
No
1
Manufacturers
Bidders either individually or in a joint
authorization/accreditation venture (JV) or consortium shall provide
evidence of authorization/accreditation
or own manufacturing for the following
technologies
 Server and computing
 Storage area networks (SAN)
 Networking equipment
 Security equipment and solutions
 Replication and continuous data
protection
 Software platforms:
(i) Web services: Microsoft IIS,
Apache Tomcat
(ii) Application services: RedHat
Jboss EE, IBM Websphere
(iii)DBS: EDB Postgres, Microsoft
SQL server, Oracle, DB2
(iv) Operating systems: SuSE Linux
Enterprise, RedHat Enterprise,
Oracle Linux, IBM AIX,
Microsoft 2003/higher, VMWare
ESXi
2
Key personnel
Bidders either individually or in a joint
competencies
venture (JV) or consortium shall provide
evidence of at least one key personnel
with competencies and experiences in
each of the following areas:
 Computing and server technologies
 Storage area networks (SAN)
 Networking
 IS security
 Replication and continuous data
protection
 Data centre facility management
 Project management
 Software platforms: Web services,
Application service, Databases and
Operating systems
3
Similar work experience
Bidders either individually or in a joint
and Reference sites
venture (JV) or consortium shall provide
evidence of handling work of similar
nature in the following areas:
 Server and computing solutions
 Storage area networking solutions
 Software platforms: Web services,
29
Bidder’s
response




Application service, Operating
systems
Networking and communication
Replication and continuous data
protection
IS security
Co-location or IaaS services
Bidders shall provide details (description of
specific services, location, value, and contacts)
of reference sites where similar services have
been provided in the last six (6) years
4
System integration
requirements
KRA is seeking to engage a system
integrator (SI) as an entity, JV or
consortium to provide the Alternate Data
Centre as a Service. The system
integrator shall be the contracting party
and contact for SLM and responsible for
management of all resources,
maintenance and support of the service
for the duration of the contract.
30
B:
BUSINESS SERVICE REQUIREMENTS – 15 Marks
Item
No
1
Feature
Minimum requirements
Provision of
Alternate Data
Centre as a Service
2
Alternate Data
Centre alternatives
3
Service management
Bidders either individually or in a joint venture or
consortium shall provide an Alternate Data Centre
as a service satisfying the following conditions:
 Provide the facility in Kenya
 Provide all requisite computing, server, SAN,
software, security and replication solutions
 Provide all requisite networking and internet
solutions between the DCs and KRA outstations
 Charge KRA for the service as a recurrent
expense payable annually for a period of 8 to 10
years renewable upon expiry as shall be
determined within the terms of the contract
Bidders shall provide detailed description of how
they intend to carry out the project
Bidders shall either individually or in a joint venture
or consortium provide two technical and financial
alternatives for providing the service as follows:
 Option I: Active – Active configuration for the
Alternate and Primary Data Centre through load
balancing to ensure continuous availability (CA)
with zero RTO and RPO for KRA mission
critical and business support systems.
 Option II: Active – Passive configuration with
online replication providing zero data loss (RPO
of zero) and a recovery time objective (RTO) of
zero(0) to four(4) hours for systems provided in
Appendix I:KRA mission critical systems and
Appendix II: KRA business support systems, as
contracted for in the SLA upon declaration of
disaster.
Bidders shall present their proposals in terms of
Infrastructure as a Service (IaaS) to meet the stated
requirements.
Bidders shall provide options in their proposals to
include for each Original Equipment Manufacturer
(OEM) to provide both hardware and software as
service, with details on the specific aspects to be
included for each item, i.e.:
 For HaaS: compute, cores, memory,
network, storage, data centre, service level,
maintenance
 For SaaS: licensing, support and renewal,
asset management.
Bidders shall describe how they will manage the
service, including but not limited to:
 Supporting governance structure
31
Bidder’s
response

4
Continuity and
availability of
business systems
5
Data and systems
security
Business model and framework as well as
contract management methodology for the IaaS
 How they will manage multiple OEMs
 How they will manage service levels to ensure
the required service delivery standards
 Profile of the skills to manage the
various/multiple product components of the
service
 Services to be provided during emergency
situations and timeframes
Bidders shall provide a solution to ensure
continuous availability of the identified mission,
business critical and business support systems for
each of the two options.
Bidders shall provide a detailed description of how
to achieve this with the requisite RTOs and RPOs
for both options.
Bidder shall provide a detailed description of how
they intend to ensure systems and data integrity,
confidentiality and availability. This includes a clear
description of a federated security model with
security policies and controls tied to each resource,
physical or virtual, and based on context and identity
of each resource. This should include but not limited
to the following:
 Measures to secure virtual and physical systems
 Measures to secure data both at rest and in
transit
 Access control measures detailing who, where,
how, when, why
 authentication, authorization and accounting
 User, End-Point and Mobile device management
 Monitoring mechanisms and reporting including
Database activity monitoring, application and
network monitoring
 Intrusion prevention
 Data loss prevention
 Comprehensive centralized logging (Operating
system, database, application and network) and
mechanisms for log review
 Generation of real time security alerts and alert
resolution mechanisms
 Security policy application and enforcement
mechanism
 Mechanism for control, management and
monitoring of super user access including multifactor authentication
 Database, application and network firewalling
 Perimeter security
 Mechanisms to secure server and computing
 Mechanisms to secure storage area networking
 Mechanisms to secure software platforms: Web
32
services, Application service, Operating systems
Mechanisms to secure networking and
communication
 Mechanisms to secure replication and
continuous data protection
 Physical security and environment
 Arrangement for system audits and reviews
Bidders shall provide all the protocols to be used.
Bidders shall provide a DR facility with dedicated
infrastructure for KRA to achieve the required
functions/services in a facility that is already in
existence. The facility shall be subjected to site
checks for verification.
Bidders shall provide a breakdown of all the cost
components in the financial proposal for all required
annual licenses from the different vendors, if
applicable
Bidders shall provide a proposal for financial value
and benefits offered by their proposition to KRA.
Bidders to provide the pricing/costing and proposed
payment terms (values and periods) of their
proposed solution for the recurrent billing of the
service.
Bidders should provide a commitment and
demonstrate how they will maintain all KRA data
hosted at the site as confidential and will not be
stored or copied outside the dedicated infrastructure
in Kenya and will not be divulged to unauthorised
parties

6
Dedicated
infrastructure in an
existing facility in
Kenya.
7
Software licensing
proposal
8
Value proposition,
Pricing/Cost and
Payment Terms
9
Data Confidentiality
33
C:
Item
No
1
2
3
4
5
6
TECHNOLOGY REQUIREMENTS – 15 Marks
Feature
Minimum requirements
DR technology
architecture
Bidders shall provide a detailed architecture on
how the project will be implemented indicating
all the infrastructure, replication solutions and
technologies to be deployed for both options.
Reference can be made on Appendix III: Common
architecture and Appendix IV: Data Centre
connectivity.
Facility
For both options, bidders shall provide the
requirements
detailed configurations, ratings and technologies
proposed for the following:
 Power with redundant commercial power
feeds
 Generator backup power
 Ventilation and air conditioning
 Dedicated rack capacity
 Physical security, surveillance and access
control
 Fire suppression
 Work space with internet facilities and
parking
Tier 3 standards
Bidders shall provide a data center with at least
Tier 3 standards or above to guarantee the
following:
 Multiple independent distribution paths
serving the IT infrastructure equipment
 All equipment must be dual-powered
 Concurrently maintainable site infrastructure
with availability of 99.982%
Infrastructure system Bidders shall provide infrastructure to system
mapping
mapping for all identified KRA systems to be
supported detailing the systems and how they will
be mapped to the proposed hardware in terms of
cores, processing power, memory, networking
and security. The basis of the mapping is
provided in Appendix I and II.
Technology platform Bidders shall provide a detailed proposal for the
support
solution platforms for web services, applications,
virtualization, databases, storage and security
protocols to achieve the business requirements
Connectivity and
Bidders shall provide detailed proposal of the
internet
connectivity for both options to address the
requirements
following:
 KIXP aggregation for the internet exchange
34
Bidder’s
response
with an average of at least 20 Mbps per link
Dedicated (dark) fibre connectivity between
the two data centres.
 KRA outstation connectivity with BW
capacities and service providers. The stations
to be connected are provided in the Appendix
V: Connectivity to Primary Data Centre
 Internet services to support business
requirements of at least 20 Mbps per link
 Automatic failover of all links to the DCs
Bidders shall provide detailed replication and
continuous data protection proposal for both
options.
For both options, bidders shall provide a
description of the monitoring framework for the
following:
 NOC
 BMS
Bidders shall propose a framework for agility and
scalability to cater for:
 Additional infrastructure capacity for new
systems to be rolled out in future
 Capacity growth of at least 10% every year
from baseline
 Software upgrades to new versions
 Infrastructure refresh for obsolete and
emergency infrastructure changes in the
primary DC.
 Capacity on demand
 How they will manage incremental upgrade
that may be required from time to time
Bidders shall provide a framework and costing
model to cater for these as a basis for additional
costing, if applicable.
Refresh of infrastructure to maintain the service
level requirements for the alternate data centre
shall attract no additional cost for the duration of
the contract.

7
Replication
requirements
8
Monitoring
framework
9
Infrastructure agility
and scalability
35
D:
SERVICE LEVEL MANAGEMENT – 10 Marks
Item Feature
No
1. SLM definition
2. Scope of
services
incidents
reporting and
resolution
3. Availability
requirements
4. Change
requirements
5. Mean Time To
Restore/ Repair
(MTTR)
6. SLA
performance
review, service
credits/penalties
and reporting.
7. SLM obligations
8. Support
personnel
Minimum requirements
Bidders shall provide the SLM proposal for SLA definition,
measurement data, reports, data collection and analysis,
service credits
Bidders shall provide details of;
 Scope of services and obligations of both the vendor and
client.
 Incident reporting procedure, escalation, problem
verification, restoration of service following an outage
and restoration beyond normal business hours and routine
maintenance..
Bidders shall commit to service availability of Tier 3 data
centre (DC) and
24 / 7 Physical access
Bidders shall commit to the following change requirements:
 Notification – 24 hours except under emergency
situations when notification timeframe may be shortened
 Logical implementation – 2 to 5 business days
 Quarterly disaster preparedness tests and drills (for
Active-Passive option).
Bidders shall commit to the following MTTR requirements:
 Low/information – no timeline
 Minor – 4 hours or less
 Major – 2 hours or less
 Critical – 1 hour or less
Bidders shall commit to the following SLAs performance
requirements for both active-active and active-passive;
 Sign SLAs which shall be updated every one year
 Quarterly SLAs performance reviews (Actual Vs Target)
 Ad-hoc performance reporting (performance and rootcause analysis reports).
 SLAs performance service credits (missed targets);
invoked based on agreed computation methodology.
Bidders shall commit to specific obligations for themselves
and KRA as follow:
 KRA:
shall
perform
system
administration
(root/Administrator) roles on the dedicated infrastructure
and manage all applications, business environments,
security policies
 Bidder/SI: IaaS, ADC facility, related utilities,
connectivity to both data centres, to outstations and nodes
of the service providers, and internet services from
service providers
Bidders shall commit to avail onsite support. Bidder shall
provide details on how this will be achieved
36
Bidder’s
response
E:
METHODOLOGY, WORK PLAN AND CHANGE MANAGEMENT – 5 Marks
Item
No
1
Feature
Minimum requirements
Methodology
2
Work plan
3
Change,
Communication
and Risk
management
KRA obligations
and Information
requirements
Bidder shall provide the methodology of how the project
will be implemented for both options with an
implementation time frame of 30th April 2015; any
deviations to the timelines shall be justifiably explained
in the proposal.
Bidders shall provide a detailed work plan detailing
requirements validation, designs and architecture, stage
implementation milestones, tests, acceptance and
commissioning for both options
Bidders shall provide a detailed change, communication
and risk management strategy for the project
4
Bidders to describe specific obligations of KRA, and
information they need from KRA in order to effectively
respond to and/or deliver this service
37
Bidder’s
response
SECTION VI (a)
SCHEDULE OF REQUIREMENTS
Procurement Item
Schedule A:
No.
1
Description
KRA Alternate Data
Centre as a Service
Estimated
Annual
Quantity
Lot
38
Delivery schedule
As a Service for 8 to 10 years
services renewable
I
Tender Responsiveness Criteria
The submission of the following items will be required in the determination of the
Completeness of the Bid. Bids that do not contain all the information required will be
declared non responsive and shall not be evaluated further.
1.
2.
3.
4.
5.
6.
7.
8.
Description of Criteria
Submission of Tender Documents
 Two envelope –bid
 Power of Attorney1
 Bid security
 Manufacturer‟s authorization/accreditation for the technology
components as provided in the technical specifications
Company Profile
 Attach copy of Registration of Business
 Signed Confidential Business Questionnaire
Managerial and Key Personnel Competency Profiles
Attach:
 Curriculum Vitae of requisite key personnel as required in the
technical specifications
Physical Facilities
Physical Address:
 State if owned or leased and attach copy of title or lease
documents
Experience
Years of experience in procurement item as required in the tender
document
Reputation
Submit details of clients, summary of services rendered, value of
contracts and contacts as required in the technical specifications in the
required categories
Social Obligations
Submit certificate of compliance for the following;

Tax Compliance2
Site Visits and Survey

Mandatory site survey will be carried out at the KRA DC at
Times Tower on a date that will be communicated to all
prospective bidders on the day of the pre-bid briefing and on
email.

Site visits and survey will be done to establish all required
information on the existing infrastructure and systems
1
Bidder to attach documentary proof of authority to sign the bid documents on behalf of the bidder.
2 A Current Certificate of Compliance should be sought from the KRA in the case of local suppliers or agents. International bidders will be required to swear an
affidavit to the effect that they have complied with taxation requirements in their country.
39
(d)
Vendor Evaluation Criteria
The following criteria will be used in the evaluation of all potential suppliers.
The documents submitted will be evaluated for suitability and awarded marks which will
contribute to a maximum 20% of the total tender evaluation.
Description of Criteria
Company Profile
Suitability of Service Provider
Managerial and Key Personnel Competency Profiles
Qualification of the key personnel in accordance with technical
requirements
Physical Facilities
Proof of physical Address and contacts
Experience
No. of Continuous Years of Service Required
Reputation
Proof of Satisfactory Service. Contracts of similar or higher
value as required in the technical specifications how many?
Social Obligations
Proof of having satisfied Key Social Obligations
Total Score
(e)
Maximum
Score
4
5
2
2
5
2
20
Overall Tender Evaluation Criteria
The tender evaluation criteria is weighted as follows; Criteria
Tender Responsiveness
Vendor Evaluation
Technical Specifications
Financial evaluation
Maximum Score
Mandatory
20
60
20
Totals
100
40
Cut off
N/A
15
50
N/A
65
SECTION VIII
-
STANDARD FORMS
Notes on the Sample Forms
1
Form of TenderThe form of tender must be completed by the tenderer
and submitted with the tender documents. It must also be duly signed by
duly authorized representatives of the tenderer.
2
Confidential Business Questionnaire Form - This form must be completed by
the tenderer and submitted with the tender documents.
3
Tender Security FormWhen required by the tender documents the
tender shall provide the tender security either in the form included herein or
in another format acceptable to the procuring entity.
4
Contract FormThe Contract Form shall not be completed by the
tenderer at the time of submitting the tender. The Contract Form shall be
completed after contract award and should incorporate the accepted contract
price.
5
Performance Security Form- The performance security form should not be
completed by the tenderers at the time of tender preparation. Only the
successful tenderer will be required to provide performance security in the
form provided herein or in another form acceptable to the procuring entity.
6
Bank Guarantee for Advance Payment FormWhen Advance payment is
requested for by the successful bidder and agreed by the procuring entity,
this form must be completed fully and duly signed by the authorized officials
of the bank.
7
Manufacturers Authorization Form- When required by the ender documents
this form must be completed and submitted with the tender documents. This
form will be completed by the manufacturer of the goods where the tenderer
is an agent.
8
Anti-Corruption Affidavit
This form will be completed by the bidder‟s
authorized representative and it must be sworn before a commissioner of
oaths or equivalent according to applicable laws in the country of the bidder.
41
8.1
FORM OF TENDER
Date
Tender No.
To: KENYA REVENUE AUTHORITY
P. O. BOX 48240 – 00100 NAIROBI.
Gentlemen and/or Ladies:
1. Having examined the tender documents including Addenda
Nos. ………………………………. [insert numbers].the receipt of which is hereby
duly acknowledged, we, the undersigned, offer to supply deliver, install and
commission ( …………………………………………… (insert equipment
description) in conformity with the said tender documents for the sum of
…………………………………………………………. (total tender amount in words
and figures) or such other sums as may be ascertained in accordance with the
Schedule of Prices attached herewith and made part of this Tender.
2. We undertake, if our Tender is accepted, to deliver install and commission the
equipment in accordance with the delivery schedule specified in the Schedule of
Requirements.
3. If our Tender is accepted, we will obtain the guarantee of a bank in a sum of
equivalent to
percent of the Contract Price for the due performance
of the Contract , in the form prescribed by ………………. ……………….( Procuring
entity).
4. We agree to abid by this Tender for a period of …… [number] days from the
date fixed for tender opening of the Instructions to tenderers, and it shall remain
binding upon us and may be accepted at any time before the expiration of that period.
5. This Tender, together with your written acceptance thereof and your
notification of award, shall constitute a Contract, between us. Subject to signing of the
Contract by the parties.
6. We understand that you are not bound to accept the lowest or any tender you
may receive.
Dated this
day of
20
[signature]
[in the capacity of]
Duly authorized to sign tender for an on behalf of
42
8.2
CONFIDENTIAL BUSINESS QUESTIONNAIRE FORM
You are requested to give the particulars indicated in Part 1; either Part 2(a), 2(b) or 2
(c) whichever applied to your type of business; and Part 3.
You are advised that it is a serious offence to give false information on this form.
Part 1 – General
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Business Name
…………………………………………………………………………………………
……………………………………………………..
Location of Business Premises.
…………………………………………………………………………………………
……………………..
Plot No…………………………………………………………………………
Street/Road ……………………..…………………………………..
Postal Address
…………………………………………………………………………………..
Tel No. …………………………………………………………. Fax
…………………………………. E mail …………………………………………….
Nature of Business ,………………………………………………………
………………………………………………………………………………..
Registration Certificate No.
…………………………………………………………………………………………
…………………………
Maximum Value of Business which you can handle at any one time – Kshs.
…………………
Name of your Bankers ………………………………………………………………..
Branch ………………………………………………
Part 2 (a) – Sole Proprietor
2a.1
2a.2
Your Name in Full
…………………………………………………………………………….. Age
………………………………………………..
Nationality ……………………………………………………… Country of Origin
………………………………………………………….

 Citizenship Details
………………………………………………………………
…………………….
Part 2 (b) Partnership
2b.1
Given details of Partners as follows:
43
2b.2
NameNationalityCitizenship DetailsShares
1………………………………………………………………………………………
……………………………………………………………………………………….
2………………………………………………………………………………………
…………………………………………………………………………………………
3………………………………………………………………………………………
………………………………………………………………………………………..
4………………………………………………………………………………………
………………………………………………………………………………………..
Part 2 (c ) – Registered Company
2c.1
Private or Public
…………………………………………………………………………………………
…………………………………………………….
2c.2
State the Nominal and Issued Capital of CompanyNominal Kshs.
………………………………………………………………………………
Issued Kshs.
…………………………………………………………………………………
2c.3
Given details of all Directors as follows
NameNationalityCitizenship DetailsShares
1………………………………………………………………………………………
………………………………………………………………………………………..
2.
…………………………………………………………………………………………
…………………………………………………………………………………..
3.
…………………………………………………………………………………………
……………………………………………………………………………………
4.
…………………………………………………………………………………………
……………………………………………………………………………………
5
…………………………………………………………………………………………
…………………………………………………………………………………….
Part 3 – Eligibility Status
3.1
3.2
3.3
Are you related to an Employee, Committee Member or Board Member of Kenya
Revenue Authority? Yes ______ No_______
If answer in „3.1‟ is YES give the relationship.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
Does an Employee, Committee Member, Board Member of Kenya Revenue
Authority sit in the Board of Directors or Management of your Organization,
44
Subsidiaries or Joint Ventures? Yes______ No______
3.4
If answer in „3.3‟ above is YES give details.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
3.5
Has your Organization, Subsidiary Joint Venture or Sub-contractor been involved in
the past directly or indirectly with a firm or any of its affiliates that have been
engaged by Kenya Revenue Authority to provide consulting services for preparation
of design, specifications and other documents to be used for procurement of the
goods under this invitation? Yes_______ No_______
3.6
If answer in „3.5‟ above is YES give details.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
3.7
Are you under a declaration of ineligibility for corrupt and fraudulent practices?
YES_____ No______
3.8
If answer in „3.7‟ above is YES give details:
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
…………………………………………………………………………………..
3.9
Have you offered or given anything of value to influence the procurement process?
Yes _____No_____
3.10
If answer in „3.9‟ above is YES give details
…………………………………………………………………………………………
………………………………………………………………………………………….
.
…………………………………………………………………………………………
………………………………………………………………………………………….
45
.
…………………………………………………………………………………………
………………………………………………………………………………………….
I DECLARE that the information given on this form is correct to the best of my
knowledge and belief.
Date ……………………………………………….. Signature of Candidate
…………………………………………………………..
 If a Kenya Citizen, indicate under “Citizenship Details” whether by Birth,
Naturalization or registration.
46
8.4
CONTRACT FORM
THIS AGREEMENT made the
day of
20
between ……………… [name of Procurement entity) of ……….. [country of
Procurement entity] (hereinafter called “the Procuring entity) of the one part and
…………………….. [name of tenderer] of ………….. [city and country of tenderer]
(hereinafter called “the tenderer”) of the other part;
WHEREAS the Procuring entity invited tenders for certain goods ] and has accepted a
tender by the tenderer for the supply of those goods in the sum of
…………………………… [contract price in words and figures] (hereinafter called
“the Contract Price).
NOW THIS AGREEMENT WITNESSETH AS FOLLOWS:
1.
In this Agreement words and expressions shall have the same meanings as are
respectively assigned to them in the Conditions of Contract referred to:
2.
The following documents shall be deemed to form and be read and construed as
part of this Agreement viz:
(a)
the Tender Form and the Price Schedule submitted by the tenderer
(b)
the Schedule of Requirements
(c )
the Technical Specifications
(d)
the General Conditions of Contract
(e)
the Special Conditions of contract; and
(f )
the Procuring entity‟s Notification of Award
3.
In consideration of the payments to be made by the Procuring entity to the
tenderer as hereinafter mentioned, the tender hereby covenants with the Procuring
entity to provide the goods and to remedy defects therein in conformity in all respects
with the provisions of the Contract
4.
The Procuring entity hereby covenants to pay the tenderer in consideration of
the provisions of the goods and the remedying of defects therein, the Contract Price or
such other sum as may become payable under the provisions of the Contract at the
times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Agreement to be executed in
accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by
the
(for the Procuring entity
Signed, sealed, delivered by
presence of
the
(for the tenderer in the
(Amend accordingly if provided by Insurance Company)
47
8.5
PERFORMANCE SECURITY FORM
To Kenya Revenue Authority
WHEREAS …………………………………… [name of tenderer] (hereinafter called
“the tenderer”) has undertaken , in pursuance of Contract No.
[reference number of the contract] dated
20
to
supply ……………………………………………… [description of goods] (hereinafter
called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the tenderer
shall furnish you with a bank guarantee by a reputable bank for the sum specified
therein as security for compliance with the Tenderer‟s performance obligations in
accordance with the Contract.
AND WHEREAS we have agreed to give the tenderer a guarantee:
THEREFORE WE hereby affirm that we are Guarantors and responsible to you, on
behalf of the tenderer, up to a total of ………………………. [amount of the guarantee
in words and figure] and we undertake to pay you, upon your first written demand
declaring the tenderer to be in default under the Contract and without cavil or
argument, any sum or sums within the limits of …………………….. [amount of
guarantee] as aforesaid, without you needing to prove or to show grounds or reasons
for your demand or the sum specified therein.
This guarantee is valid until the
day of
Signed and seal of the Guarantors
[name of bank or financial institution]
[address]
[date]
48
20 ____
8.6
To
BANK GUARANTEE FOR ADVANCE PAYMENT FORM
Kenya Revenue Authority
[name of tender] …………………..
Gentlemen and/or Ladies:
In accordance with the payment provision included in the Special Conditions of Contract,
which amends the General Conditions of Contract to provide for advance payment,
………………………………………………….
[name
and
address
of
tenderer](hereinafter called “the tenderer”) shall deposit with the Procuring entity a bank
guarantee to guarantee its proper and faithful performance under the said Clause of the
Contract in an amount of …… …………………. [amount of guarantee in figures and
words].
We, the ……………………………. [bank or financial institutions], as instructed by the
tenderer, agree unconditionally and irrevocably to guarantee as primary obligator and not
as surety merely, the payment to the Procuring entity on its first demand without
whatsoever right of objection on our part and without its first claim to the tenderer, in the
amount not exceeding …………………… [amount of guarantee in figures and words]
We further agree that no change or addition to or other modification of the terms of the
Contract to be performed there-under or of any of the Contract documents which may be
made between the Procuring entity and the tenderer, shall in any way release us from any
liability under this guarantee, and we hereby waive notice of any such change, addition, or
modification.
This guarantee shall remain valid in full effect from the date of the advance payment
received by the tenderer under the Contract until ………… [Date].
Yours truly,
Signature and seal of the Guarantors
[name of bank or financial institution]
[address]
[date]
49
8.7
To
MANUFACTURER’S AUTHORIZATION FORM
Kenya Revenue Authority
WHEREAS ………………………………………………………… [name of the
manufacturer] who are established and reputable manufacturers of …………………..
[name
and/or
description
of
the
goods]
having
factories
at
………………………………… [address of factory] do hereby authorize
………………………… [name and address of Agent] to submit a tender, and
subsequently negotiate and sign the Contract with you against tender No.
………………………. [reference of the Tender] for the above goods manufactured by
us.
We hereby extend our full guarantee and warranty as per the General Conditions of
Contract for the goods offered for supply by the above firm against this Invitation for
Tenders.
[signature for and on behalf of manufacturer]
Note: This letter of authority should be on the letterhead of the Manufacturer and
should be signed by a person competent.
50
LETTER OF NOTIFICATION OF AWARD
Kenya Revenue Authority
P.O Box 48240 – 00100,
Nairobi,.
To:
RE: Tender No.
Tender Name
This is to notify that the contract/s stated below under the above mentioned tender have
been awarded to you.
1.
Please acknowledge receipt of this Letter of Notification signifying your
Acceptance.
2.
The Contract/contracts shall be signed by the parties within 30 days of the date of
this letter but not earlier than 14 days from the date of the letter.
3.
You may contact the officer(s) whose particulars appear below on the subject
matter of this Letter of Notification of Award.
Deputy commissioner,
Procurement & Supplies Services,
Haile Selassie Avenue, TimesTower, 25th Floor
Telephone: +254-020-2817022
Facsimile: +254-020-215809
FOR: Commissioner-General
51
APPENDICES
APPENDIX I: KRA SYSTEMS
KRA CRITICAL SYSTEMS
Critical Service / Platform
Application
(Business
Software)
Operating System
01
Application Platform (Software/Hardware) Requirements
(Minimum)
Microsoft Windows 2003 Enterprise Server (32-bit)
Application Platform Ms VB, ASP, HTML applications on Ms. Windows IIS (5 / 6)
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
4 Cores (at least 2 GHz)
02
Hardware Memory
Hard Disk Space
Nodes
8 GB RAM per node
200 GB
4
Operating System
SuSE Linux Enterprise 12 x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux JBoss
Application Server 6
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
8 Cores (at least 2 GHz) per node
03
Hardware Memory
Hard Disk Space
Nodes
Operating System
32 GB RAM per node
200 GB
2
Microsoft Windows 2003 Enterprise Server (32-bit)
Application Platform Ms VB, ASP, HTML applications on Ms. Windows IIS (6)
Hardware CPU
Oracle 10g – x86-64 on Linux
(Upgradable to 11g)
6 Cores (at least 2 GHz) single node
Hardware Memory
64 GB RAM single node
Hard Disk Space
1000 GB
Node(s)
1
Operating System
SuSE Linux Enterprise 12 x86-64
Database
04
Application Platform Java 1.6.x, JSP, XHTML application on Linux Apache
TomCat 6.x
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
8 Cores (at least 2 GHz) per node
Hardware Memory
32 GB RAM per node
Hard Disk Space
200 GB
Node(s)
1
52
Critical Service / Platform
Application
(Business
Software)
Operating System
05
Application Platform (Software/Hardware) Requirements
(Minimum)
Microsoft Windows 2003 Enterprise Server (32-bit)
Application Platform Ms VB, ASP, HTML applications on Ms. Windows IIS (5 / 6)
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
2 Cores (at least 2 GHz)
06
Hardware Memory
8 GB RAM per node
Hard Disk Space
200 GB
Node(s)
1
Operating System
Microsoft Windows 2003 Enterprise Server (32-bit)
Application Platform Ms VB .Net, ASP, HTML applications on Ms. Windows IIS
(5 / 6)
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
07
Hardware CPU
4 Cores (at least 2 GHz) per node
Hardware Memory
8 GB RAM per node
Hard Disk Space
200 GB
Node(s)
2
Operating System
SuSE Linux Enterprise 12 x86-64
Application Platform PHP, HTML application (Apache 2 HTTPD)
Hardware CPU
Oracle 10g – x86-64 on Linux
(Upgradable to 11g)
8 Cores (at least 2 GHz) per node
Hardware Memory
32 GB RAM per node
Hard Disk Space
Operating System
Node(s)
Operating System
200 GB
SuSE Linux Enterprise 12 x86-64
1
SuSE Linux Enterprise 12 x86-64
Database
08
Application Platform Java 1.6.x , JSP, XHTML application on Linux Apache
TomCat 6.x
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
8 Cores (at least 2 GHz) per node
09
Hardware Memory
32 GB RAM per node
Hard Disk Space
Nodes
Operating System
200 GB
2
Microsoft Windows 2008 Enterprise Server
53
Critical Service / Platform
Application Platform (Software/Hardware) Requirements
Application
(Minimum)
(Business
Software)
Application Platform Ms VB, ASP, .Net, JavaScript, HTML applications on Ms.
Windows IIS (7 / 8)
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
4 Cores (at least 2 GHz)
Hardware Memory
32 GB RAM per node
10
11
Hard Disk Space
200 GB
Node(s)
1
Operating System
SuSE Linux Enterprise 12 x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux Apache
TomCat 6.x
Database
Oracle 10g (10.2.0.3) – x86-64 on Linux
(Upgradable to 11g)
Hardware CPU
8 Cores (at least 2 GHz) per node
Hardware Memory
32 GB RAM per node
Hard Disk Space
400 GB
Nodes
2
Operating System
SuSE Linux Enterprise 12 x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux Apache
TomCat 6.x
Database
MySQL 5 – x86-64 on Linux
Hardware CPU
Hardware Memory
Hard Disk Space
Nodes
12
13
14
4 Cores (at least 2 GHz) per node
16 GB RAM per node
200 GB
2
Operating System
SuSE Linux Enterprise 11.3 - x86-64
Application Platform Oracle 10g Enterprise Management Console (OEM)
Database
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
Hardware CPU
32 Cores (at least 2 GHz) per node
Hardware Memory
256 GB RAM per node
Operating System
SuSE Linux Enterprise 11.3 - x86-64
Operating System
SuSE Linux Enterprise 11.3 - x86-64
Application Platform Oracle 10g Enterprise Management Console (OEM)
Database
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
Hardware CPU
32 Cores (at least 2 GHz) per node
Hard Disk Space
300 GB
Hardware Memory
256 GB RAM per node
Operating System
SuSE Linux Enterprise 11.3 - x86-64
Operating System
Red Hat Enterprise Linux 7 - x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux - Red-Hat
Enterprise Web-Server (Apache TomCat 6.x) and Red-Hat
Enterprise Application Platform 6
54
Critical Service / Platform
Application
(Business
Software)
Database
15
Application Platform (Software/Hardware) Requirements
(Minimum)
Hardware CPU
Hardware Memory
Enterprise DB PostgreSQL Plus Advanced Server - 9.3.x –
x86-64 on Linux
40 Cores (at least 2 GHz) per node
256 GB RAM per node
Hard Disk Space
400 GB
Nodes
6
Operating System
SuSE Linux Enterprise 12 x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux Apache
TomCat 6.x (WEB) and JBoss Application Server 4.2.2.GA
(APP)
Database
Oracle 10g – x86-64 on Linux
16
Hardware CPU
4 Cores (at least 2 GHz) per node
Hardware Memory
16 GB RAM per node
Hard Disk Space
300 GB
Nodes
2
Operating System
Microsoft Windows 2003 Enterprise Server (32-bit)
Application Platform Oracle Forms applications (Developer 2000)
Database
Hardware CPU
Hardware Memory
Hard Disk Space
Nodes
17
18
Oracle 10g (10.2.0.3) – x86-64 on Linux
4 Cores (at least 2 GHz)
8 GB RAM per node
250 GB
1
Operating System
Red-Hat Enterprise Linux 7 x86-64
Application Platform Java 1.6.x , JSP, XHTML application on Linux Apache
TomCat 6.x (WEB)
Database
PostgreSQL 9.3 – x86-64 on Linux
Hardware CPU
4 Cores (at least 2 GHz) per node
Hard Disk Space
400 GB
Hardware Memory
32 GB RAM per node
Nodes
2
Operating System
Red Hat Enterprise Linux 7 - x86-64
Application Platform Enterprise DB PostgreSQL Plus Advanced Server 9.3 – x8664 Enterprise Management (PEM)
Database
Enterprise DB PostgreSQL Plus Advanced Server 9.3 – x8664
Hardware CPU
40 Cores (at least 2 GHz) per node
Hardware Memory
512 GB RAM per node
55
Critical Service / Platform
Application
(Business
Software)
Hard Disk Space (high
IOPS)
Nodes
19
20
22
2000 GB
2
Operating System
Application Platform
Database
Compatibility
SuSE Linux Enterprise 11.3 - x86-64
Oracle 10g Enterprise Management Console (OEM)
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
Hardware CPU
Hardware Memory
Hard Disk Space
Node
Operating System
Application Platform
Database
40 Cores (at least 2 GHz) per node
512 GB RAM per node
1200 GB
1
Microsoft Windows 2003 Enterprise - x86-64
Oracle Forms – Developer 2000
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
8 Cores (at least 2 GHz) per node
32 GB RAM per node
600 GB
1
Hardware CPU
Hardware Memory
Hard Disk Space
Node(s)
21
Application Platform (Software/Hardware) Requirements
(Minimum)
Operating System
Microsoft Windows 2003 Enterprise - x86-64
Application Platform Microsoft Visual Basic 6, Ms VB applications (Global 360
proprietary)
and Kodak Image Processing client integration
Database
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
Hardware CPU
8 Cores (at least 2 GHz) per node
Hardware Memory
32 GB RAM per node
Hard Disk Space
1200 GB
Node(s)
1
Operating System
SuSE Linux Enterprise 11.3 - x86-64
Application Platform Oracle 10g Enterprise Management Console (OEM)
Database
Oracle 10g (10.2.0.3) – x86-64
(Upgradable to 11g)
Hardware CPU
16 Cores (at least 2 GHz) per node
Hardware Memory
96 GB RAM per node
Hard Disk Space
800 GB
Nodes
1
56
APPENDIX II: BUSINESS SUPPORT SYSTEMS
Business Support
Software
1.
2.
Platform
Operating System
Application Platform
(Software/Hardware) Requirements
(Minimum)
IBM AIX 7 Unix – IBM Power 7- ppc64
Application Platform
Database
IBM AIX Unix
IBM DB-2
Hardware CPU
16 Cores (at least 2 GHz) per node
Hardware Memory
128 GB RAM per node
Hard Disk Space
Nodes
2200 GB
2
Operating System
Database
SuSE Linux Enterprise Server 12 – x8664
HTML 4,JS, Apache 2 HTTP Daemon,
PHP-5 Interpreter
MySQL 5 Database on Linux
(Compatible with PostgreSQL 9.3)
16 Cores (at least 2 GHz) per node
128 GB RAM per node
400 GB
1
SuSE Linux Enterprise Server 12 – x8664
Java JDK 1.6.x, Apache TomCat 6 (WEB)
JBoss 5 Application Server .GA edition.
PostgreSQL 9.3
Hardware CPU
16 Cores (at least 2 GHz) per node
Hardware Memory
128 GB RAM per node
Hard Disk Space
800 GB
Nodes
Operating System
Application Platform
1
Microsoft Windows 2008 – x86-64
CCH Team-Mate Proprietary Application
(VB)
Oracle 11g x86-64
8 Cores (at least 2 GHz) per node
64 GB RAM per node
700 GB
1
Microsoft Windows 2008 Enterprise –
x86-64
Ms Visual Basic 6
Microsoft SQL Server 2000, integrated
with Oracle 11g x86-64
4 Cores (at least 2 GHz) per node
Application Platform
Database
3.
Hardware CPU
Hardware Memory
Hard Disk Space
Nodes
Operating System
Application Platform
4.
5.
Database
Hardware CPU
Hardware Memory
Hard Disk Space
Nodes
Operating System
Application Platform
Database
Hardware CPU
57
Business Support
Software
6.
Platform
Hardware Memory
Hard Disk Space
Nodes
Operating System
Application Platform
Database
Hardware CPU
Hardware Memory
Hard Disk Space
Nodes
7.
Operating System
Application Platform
Database
Hardware CPU
Hardware Memory
Hard Disk Space (at least
RAID-0)
Nodes
8.
9.
Operating System
Application Platform
Database
Hardware CPU
Hardware Memory
Hard Disk Space (at least
RAID-0)
Nodes
Operating System
SuSE Linux Enterprise Server 12 – x8664
Perl, HTML,Apache 2 HTTP Daemon
MySQL / PostgreSQL Database on Linux
2 Cores (at least 2 GHz) per node
16 GB RAM per node
200 GB
1
Ms Windows 2003 Server – x86-64
Ms Visual Basic
MySQL 5 Database on Linux
2 Cores (at least 2 GHz) per node
16 GB RAM per node
250 GB
Hardware CPU
Hardware Memory
1
SuSE Linux Enterprise Server 12 – x8664
Java JDK 1.6.x, JSP, XHTML application
(TomCat)
Oracle 10g (10.2.0.3) Database on Linux
x86-64
(Upgradable to 11g)
8 Cores (at least 2 GHz) per node
96 GB RAM per node
Nodes
1
Operating System
Application platform
Red Hat Enterprise Linux 7 –x86-64
Java JDK 1.6.x, JSP, XHTML Application
TomCat
Oracle 10g (10.2.0.3) Database on Linux
x86-64
(Upgradable to 11g)
8 Cores (at least 2 GHz) per node
96 GB RAM per node
200 GB
1
Application Platform
Database
10.
Application Platform
(Software/Hardware) Requirements
(Minimum)
32 GB RAM per node
300 GB
1
Microsoft Windows 2003 Enterprise –
x86-64
Ms Visual Basic 6 - Scala proprietary
Microsoft SQL Server 2000, integrated
with Oracle 11g x86-64
2 Cores (at least 2 GHz) per node
16 GB RAM per node
400 GB
1
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
58
Business Support
Software
11.
12.
Platform
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
13.
14.
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
15.
Operating System
Application platform
Database*
Integrates with external DB
Data-Sources
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
16.
Operating System
Application platform
Database
Application Platform
(Software/Hardware) Requirements
(Minimum)
SuSE Linux Enterprise Server –x86-64
Apache 2 HTTP Daemon, Perl
MySQL 5 / PostgreSQL 9.x
(Upgradable to 11g)
8 Cores (at least 2 GHz) per node
16 GB RAM per node
200 GB
2
SuSE Linux Enterprise 12 – x86-64 / IBM
AIX 7 – ppc64
JavaJDK 1.7.x - IBM Proprietary Java,
JSP, HTML application (IBM
WebSphere) on IBM AIX Unix and Linux
IBM DB-2 on Linux / IBM AIX Unix
16 Cores (at least 2 GHz) per node
96 GB RAM per node
60TB (total for all nodes)
6
Ms Windows 2012 Enterprise Server
Ms Active Directory and DNS
Ms Windows 2012 LDAP
8 Cores (at least 2 GHz) per node
96 GB RAM per node
400 GB
2
Ms Windows 2003 Enterprise Server (3
nodes)
Red Hat Enterprise Linux 7 (1 node)
Alcatel Proprietary Call Centre Suite
Ms SQL Server 2000
2 Cores (at least 2 GHz) per node
32 GB RAM per node
200 GB
4
Ms Windows 2003 Enterprise Server
Ozeki NG Proprietary SMS Platform (VB
/ VB.NET)
Oracle 10g (10.2.0.30 – x86-64
(Upgradable to 11g)
4 Cores (at least 2 GHz) per node
32 GB RAM per node
200 GB
4
SuSE Linux Enterprise Server 11.3-x8664
Oracle11g E-Business Suite
Oracle 11g – x86-64
59
Business Support
Software
Platform
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
17.
Operating System
Application platform
Database
18.
19.
20.
21.
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
22.
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Application Platform
(Software/Hardware) Requirements
(Minimum)
16 Cores (at least 2 GHz) per node
256 GB RAM per node
1000 GB
2
SuSE Linux Enterprise Server 11.3-x8664
PostgreSQL 9.3 Enterprise Mgt (PEM)
EDB PostgreSQL Plus Advanced Server
9.3.x – x86-64
16 Cores (at least 2 GHz) per node
64 GB RAM per node
600 GB
1
SuSE Linux Enterprise Server 11.3-x8664
Oracle Enterprise Mgt Console (OEM)
Oracle 11g – x86-64
16 Cores (at least 2 GHz) per node
64 GB RAM per node
600 GB
1
Ms Windows 2003 Server
Ms SQL Server Management console
Ms SQL Server2000 Ent. – x86-64
4 Cores (at least 2 GHz) per node
64 GB RAM per node
600 GB
1
Ms Windows 2003 Server
Ms SQL Server Management console
Ms SQL Server2000 Ent. – x86-64
4 Cores (at least 2 GHz) per node
32 GB RAM per node
400 GB
1
SuSE Linux Enterprise Server 11.3-x8664
PHP-MyAdmin or PgMyAdmin Console
EDB PostgreSQL Plus Advanced Server
9.3.x – x86-64 or MySQL 5- x86-64
4 Cores (at least 2 GHz) per node
32 GB RAM per node
600 GB
1
SuSE Linux Enterprise Server 11.3-x8664
PHP-MyAdmin Console
MySQL 5 - x86-64
4 Cores (at least 2 GHz) per node
32 GB RAM per node
600 GB
60
Business Support
Software
23.
Platform
Nodes
Operating System
Application platform
Database
24.
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
25.
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
26.
27.
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Operating System
Application platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
28.
Operating System
Application platform
Application Platform
(Software/Hardware) Requirements
(Minimum)
1
SuSE Linux Enterprise Server 11.3-x8664
Oracle Enterprise Mgt
Oracle 10g (10.2.0.3) - x86-64
(Upgradable to 11g)
4 Cores (at least 2 GHz) per node
32 GB RAM per node
600 GB
1
Red Hat Enterprise Linux Server 7 -x8664
PgMyAdmin Console
EDB PostgreSQL Plus Advanced Server
9.3.x – x86-64
16 Cores (at least 2 GHz) per node
128 GB RAM per node
600 GB
2
SuSE Linux Enterprise Server 11.3-x8664 or IBM AIX 7 on IBM Power – ppc64
DB-2 Admin Console
IBM DB-2 - x86-64 or IBM Power –
ppc64
16 Cores (at least 2 GHz) per node
128 GB RAM per node
1000 GB
2
Ms Windows 2003 Server
Ms SQL Server Management console
Ms SQL Server2000 Ent. – x86-64
4 Cores (at least 2 GHz) per node
64 GB RAM per node
800 GB
1
SuSE Linux Enterprise Server 11.3-x8664
Oracle Enterprise Mgt (OEM)
Oracle 11g - x86-64
32 Cores (at least 2 GHz) per node
512 GB RAM per node
600 GB
2 (Primary and Failover/Reporting)
SuSE Linux Enterprise Server 11.3-x8664
Oracle Enterprise Mgt
61
Business Support
Software
Platform
Database
Hardware CPU
Hardware Memory
Hard Disk space
Nodes
Application Platform
(Software/Hardware) Requirements
(Minimum)
Oracle 10g (10.2.0.3) - x86-64
(Upgradable to 11g)
And EDB PostgreSQL Plus Advanced
Server 9.3.x
16 Cores (at least 2 GHz) per node
128 GB RAM per node
800 GB
1
62
APPENDIX III: COMMON ARCHITECTURE
Applications listed above are either 2-tier or 3-tier;
TIER-1: Front – End / Web or Portable user interface
TIER-2: Business Logic Processing Middleware e.g. EJB Container
TIER-3: Enterprise Data Back-End (Database)
and some applications especially legacy systems have Tier-1 and Tier 2 combined. It is
preferred to deploy each tier in a separate node (host).
COMPONENTS
TECHNICAL SPECIFICATIONS
QUANTITY
1
1.1
IBM System X
4 cores of 3.2 GHz cpu
(x235, x236, x306, 8 GB RAM
366)
350 GB (SCSI Disk of 73 GB raw)
16
1.2
IBM System X
(3500, 3850 M2)
18
1.3
HP ProLiant (ML- 16 cores of 2.8 GHz
350, ML-370, DL- 16 GB RAM
370, DL-280 / G5, 2 x 500 GB Disk Space
G6)
31
1.4
DELL PowerEdge 4 cores of 2.0 GHz
(2600,2950, 4600, 8 GB RAM
R710, R900)
400 GB Disk Space
6
IBM X3630
7
8 cores of 2.0 GHz (x3500) and 16 cores of 2.93
GHz (x3850 M2)
16 GB RAM (x3500) and 96 GB RAM (x3850)
2
2.1
12 cores of 2.4 GHz
60 GB RAM
63
COMPONENTS
TECHNICAL SPECIFICATIONS
QUANTITY
2 TB (2 x 1000 GB Disks)
2.2
IBM X3850 X5
40 cores of 2.93 GHz (4 sockets, 6 cores,
hyperthread 12 per sock)
512 GB RAM
300 GB HardDisk (4 x 73 GB SAS disks raw
capacity)
3
2.3
IBM HS-S Blade
(HS-22, HS-23)
16 cores of 2.4 GHz
64 GB RAM
300 GB
14
2.4
IBM HX-5 Blade
24 (48 h-thread)cores of 2.93 GHz (4 sockets, 6
cores, hyperthread 12 per sock)
512 GB RAM
300 GB HardDisk (4 x 73 GB SAS disks raw
capacity)
21
2.5
DELL PowerEdge 24 cores (48 hyperthread) of 2.0 GHz
M910 Blade
96 GB RAM
500 GB space
8
2.6
HP Blade (C-3000) 8 cores of 2.4.0 GHz cpu
136 GB RAM
400 GB (raw, in 2 SAS attached disks)
8
3.1
IBM P-570 (Power 8 cores of 2.4 GB ppc64 cpu
5)
32 GB RAM
500 GB local
6
3.2
IBM P-570 (Power 16 cores of 2.4 GB ppc64 cpu
6)
32 GB RAM
500 GB local
6
4.1
IBM P795 (Power 8 cores (per partition) of 4.0 GHz
7)
32 GB RAM (per partition)
500 GB local
1
4.2
ORACLE ExaData 16 cores (8 cores x 2 sockets) of 2.9 GHz Intel
(Half-Rack)
256 GB RAM
2 TB local
4
5.1
EMC –VNX 7500 2 controllers
60TB Raw capacity ( SSD, SAS, NLSAS)
1
5.2
IBM DS 4800
1 Controller
20 TB raw capacity
1
6
Legacy RISC
6.1
HP / COMPAQ
Alpha ES40
4 cores 2.0 GHz
16 GB RAM
64 GB
2
3
4
5
64
COMPONENTS
7
New Servers
7.1
VNX
TECHNICAL SPECIFICATIONS
VNX 15 x 3.5 6 GB SAS Expansion (quantity :2)
QUANTITY
2
VNX 600G 15k UPG DRV (quantity:26)
VNX 100G F Cache FLH UPG (quantity :3)-Flash
Drive
7.2
Oracle
Exadata Storage Expansion
X4-2 HC Quarter Rack
4TB
Exalytics In-memory machine
X4-4
65
1
1
APPENDIX V: KRA OFFICES CONNECTING TO PRIMARY DATA CENTRE
No
REGION
WESTERN
REGION
RIFT VALLEY
REGION
1
2
3
4
5
6
7
8
9
10
11
NAIROBI HQS
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
CENTRAL/NO
RTHERN
REGION
SOUTHERN
REGION
29
30
31
32
33
34
35
36
37
38
39
40
STATION
Bungoma
Kakamega
Kisumu forodha
Kisii
Kisumu SWAN
Kericho
Malaba
Busia
Isebania
Naivasha
Nakuru Genaration
HSE
Eldoret Kiptagich
NAKURU_KPC
Namanga
Loitoktok
Sameer Park
Forodha HSE
Community
Wilson_CSD
Forodah House
JKIA
ICD Embakasi
JKIA Baggage Hall
ACHL
KHL/DHL
Signon
Swiss Port
EXPORTS
Eastleigh
National iTax
Support Centre
Nyeri
Thika
Embu
Meru
Garissa
Machakos
ICD_pepe
Wajir_Town
Mandera
Moyale
Voi
Forodha HSE
Mombasa
CONNECTIV
ITY TYPE
Copper
Copper
Copper
Copper
Copper
Copper
WIMAX
WIMAX
Microwave
Copper
Copper
BANDWIDT
H
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
512kbps
2048kbps
2048kbps
SERVICE
PROVIDER
Orange-Telkom
Orange-Telkom
Orange-Telkom
Orange-Telkom
Orange-Telkom
Orange-Telkom
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Orange-Telkom
Orange-Telkom
Copper
Copper
Microwave
Microwave
Fiber
2048kbps
2048kbps
2048kbps
512kbps
512kbps
Fiber
10Mbps
Orange-Telkom
Orange-Telkom
Safaricom Ltd
Safaricom Ltd
KDN/Liquid
Telecom
AccessKenya
fiber
256kbps
Fiber
Fiber
Fiber
Fiber
Fiber
Fiber
Fiber
Fiber
Fiber
Wimax
1024kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
10Mbps
Copper
Copper
2048kbps
2048kbps
Copper
Copper
Copper
Copper
Copper
wimax
VSAT
VSAT
Copper
Copper/Fiber
2048kbps
2048kbps
2048kbps
2048kbps
2048kbps
768kbps
512kbps
512kbps
2048kbps
2048kbps
66
KDN/Liquid
Telecom
AccessKenya
Jamii Telecom
Jamii Telecom
Jamii Telecom
Jamii Telecom
Jamii Telecom
Jamii Telecom
Jamii Telecom
Jamii Telecom
AccessKenya
Orange-Telkom
Orange-Telkom
and Safaricom
Ltd
Orange-Telkom
Orange-Telkom
Orange-Telkom
Orange-Telkom
Orange-Telkom
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Orange-Telkom
Orange-Telkom
and Liquid
No
STATION
CONNECTIV
ITY TYPE
BANDWIDT
H
SERVICE
PROVIDER
Telecom
Lamu
Malindi
Copper
Copper
2048kbps
2048kbps
44
45
46
47
48
49
50
51
52
53
54
55
56
KRATI
kilindini
MIAP
Shimoni
Lunga Lunga
Taveta
Malindi Airport
Africanline
Interpel CFS
Kencont CFS
Consol Base II
Focus CFS
MCT II
BOSS freight CFS
Wimax
Fiber
Wimax
microwave
microwave
microwave
Wimax
Wimax
Wimax
Wimax
Wimax
Wimax
Wimax
fiber/Copper
2048kbps
256kbps
512kbps
512kbps
512kbps
512kbps
256kbps
256kbps
256kbps
256kbps
256kbps
256kbps
256/2048kbps
57
MIAP Freight
Fibre
256kbps
Orange-Telkom
Orange-Telkom
Safaricom Ltd
and Jamii
Telecom
Orange-Telkom
Jamii Telecom
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
Safaricom Ltd
and Jamii
Telecom
KDN/Liquid
Telecom
REGION
41
42
43
2048kbps
67