MGNT 4625: International Management Instructor: Office Hrs: Textbook: John Upson, Ph.D. Room 112, Richards College of Business Phone: 678-839-4835 jupson@westga.edu (preferred communication) Tu, Th 7:30am–11:00am, 12:30pm–2:00pm (not required) International Management: Strategic Opportunities and Cultural Challenges; McFarlin & Sweeney, 3rd Ed., Houghton Mifflin ISBN: 0-618-51983-1 COURSE SCHEDULE Topic Assignment due (individual effort) Day Date The following schedule is subject to revisions. Lecture slides will be posted on CourseDen. 1/7 Th Introduction to class 1/12 Tu Introduction to globalization 1/14 Th Global Trends 1/19 Tu Legal & Political 1/21 Th Legal & Political 1/26 Tu Quiz 1 1/28 Th International Strategy 2/2 Tu International Strategy 2/4 Th Foreign Market Entry 2/9 Tu Intl Operations Pictures on CourseDen 8am HW1 - Your firm and international expansion 2/11 Th Quiz 2 2/16 Tu Cultural Dimensions 2/18 Th 2/23 Tu Perceptions, Interpretations and HW2 - Passport and business meeting Attitudes Communicating 2/25 Th Comunication (cont.) 3/2 Tu Quiz 3 3/4 Th Negotiations 3/9 Tu Motivating and Leading 3/11 Th Ethics 3/16 Tu Ethics 3/18 Th Quiz 4 3/30 Tu Building a Workforce 4/1 Th Building a Workforce 4/6 Tu Building a Workforce 4/8 Th Prahalad Team Work HW3 - Market entry, org chart HW4 - Dealing with the local culture, trade, tariffs, and legalities HW5 - Build workforce, motivate employees HW6 - Relocation, expat support groups, reverse culture shock 4/13 Tu TBD 4/15 Th Quiz 5 4/20 Tu Presentations Teams 1-3 4/22 Th Presentations Teams 4-6 4/27 Tu Presentations Teams 7-9 5/4 Tu Final Exam *Other assignments also apply. See page 3. 1 OVERVIEW Course Description and Objectives The course is intended to help students gain a better understanding of successful international management practices. In doing so, we will discuss some important issues that should be accounted for in international management, such as the nature of international competition, cultural differences across countries, and other core differences among countries. The course’s primary objective is to explore issues surrounding international management and global competitiveness. In short, we will discuss the influences of financial, environmental, socio-cultural, political, and economic forces on management theory and the practices of multinational enterprises. Learning Objective Demonstrate a basic knowledge of international business and trade concepts Prerequisites MGNT 3600 or equivalent Classroom Environment Much of the class time will be devoted to the discussion of concepts and cases. On normal lecture days, attendance is not required, however, it is strongly recommended as all material discussed in class is fair game on quizzes and tests. Attendance is required for exams, team or individual presentations, and guest speakers. Assuming that you do attend class, please be on time, be prepared, turn cell phones off, be considerate of others, and expect to participate. It is your responsibility to obtain handouts, class notes, and additional assignments. If you are absent, make arrangements with a classmate or me to obtain these materials. Unforeseen changes in the syllabus and assignments will be announced in class and in email. It is the student’s responsibility to regularly check their University email on CourseDen. Other Course Policies • • • Please turn off your cell phone before class and be on time. The first incoming call will be considered an accident on your part. The second will result in a 10 point reduction of your final grade. If you are expecting an emergency call, please notify me before class. Please indicate your section time and full name on all written assignments and presentations Email has become a popular communication mode, yet many emails are far too informal for business communication (i.e., unpunctuated and sloppily written). Because of this, all email correspondence must be properly punctuated and include your full name and section. GRADES Grade Composition Picture on CourseDen Homework 5 of 6 @ 4% each Quizzes 5 of 6 @ 9% each Topic Presentation Team Presentation In-Class Contribution Grade Scale 5% 20% 45% 5% 15% 10% A B C D F 2 90.0 – 100% 80.0 – 89.9% 70.0 – 79.9% 60.0 – 69.9% 0 – 59.9% Assignment Picture on CourseDen Homework Quizzes Detail Students are to upload a picture (clear face shot) of themselves to their personal profile on CourseDen and make it publically available to other users. There will be six homework assignments. Grades will be calculated using the best five of the six assignments. Detail will be provided for each assignment as necessary. Assignments turned in late will not be accepted. Grades will be calculated on the best 5 grades of the 6 quizzes. Quizzes will generally contain multiple choice questions but may also include short essays and true/false questions. Quizzes draw on everything we cover in the course, including presentations, slides, class discussions, videos cases, and guest speaker presentations. Exam Make-Up Policy: There will be no make-up for exams except for the reasons listed below. Unexcused absences from an exam will result in a zero score. An excused exam absence is defined by one of the following criteria: 1. University-sanctioned activity. Written, verifiable notification of the activity must be provided and validated by the instructor at least 72 hours prior to the scheduled exam. 2. Verified medical absence. A written and verifiable note must be presented to me no more than 72 hours after the exam. The note must say that you were physically unable to take the exam at the scheduled time due to the nature of your illness. 3. Other hardship cases provided that you have obtained the required approval of the university. Topic Presentation Team Presentation Students will choose a topic for individual presentation (4-5 min in length preferably in PowerPoint). Presentation dates will be assigned and will take place normally at the beginning of class. However, due to the specific topic, presentations may take place at strategic points of the lecture. Students will submit an electronic copy of the presentation and a one page written summary (single-spaced, 11 point Times New Roman font) by 5:00pm the evening before their scheduled presentation. I will separate the class into teams of about 4-5 persons. Teams will stay intact throughout the semester. Because many of you will work on teams throughout your careers, this is a low risk way to gain exposure. Teams will present an international expansion strategy for a US firm entering a foreign country to commercialize a new product or service (the firm must not currently have operations in the chosen country). Students must identify the industry their firm competes in and argue persuasively why the country factors are favorable for the firm’s entry. Include data from the last 3-5 years. The goal is to apply the various class concepts to “real world” examples while acknowledging the numerous complexities involved in conducting business across borders. Content for the presentation will draw heavily from the individual homework assignments. A handout detailing the specific information to cover will be provided in class. Presentations are expected to be approximately 15 minutes in length, with questions to follow. Dress in casual business attire. Method of presentation is up to students but must contain substantive material. Style and substance will be graded. Visual aids, handouts, etc., to make the presentation interesting are encouraged. All team members must take part in the presentations. The analysis will be evaluated on: 1. The appropriate application of course concepts 2. The clarity of your analysis 3. The adequacy of your supporting arguments In-Class Contribution A note about Teams: Each team member will perform a short evaluation of the other team members. These peer evaluations should reflect the contributions of each team member. Based on peer evaluations, appropriate adjustments to individual grades will be made where necessary. In some cases, these adjustments can be severe. I recommend you try to keep your team members happy by contributing your share to the group project. Students are expected to read the assigned material prior to class and be ready to offer insightful comments during class discussion. Students are expected to make, on average, one comment per class session. 3 HONOR CODE and DISABILITIES The Honor Code At the University of West Georgia we believe that academic and personal integrity are based upon honesty, trust, fairness, respect and responsibility. Students at West Georgia assume responsibility for upholding the honor code. West Georgia students pledge to refrain from engaging in acts that do not maintain academic and personal integrity. These include, but are not limited to, plagiarism*, cheating*, fabrication*, aid of academic dishonesty, lying, bribery or threats, and stealing. Definitions: • • • Cheating - “using or attempting to use unauthorized materials, information or study aids” Fabrication - “falsification or unauthorized invention of any information or citation” Plagiarism - “representing the words or ideas of another as one’s own. Direct quotations must be indicated and ideas of another must be appropriately acknowledged” Further details regarding Student Conduct can be found in Appendix A of the UWG Connection and Student Handbook. Americans with Disabilities Act Students with disabilities needing academic accommodation should: 1. Register with and provide documentation to the Coordinators of Disability Services in the Student Development Center 2. Bring a letter to the instructor indicating the need for accommodation and what type. This should be done during the first week of class. This syllabus and other class materials are available in alternative format upon request. Further details regarding student disabilities can be found in the Student Handbook. 4