Paola Ochy Isaacs Cell Phone (507)6670-1035 Office Phone (507) 236-4650 paolaochy@cableonda.net Profile: Business consultant with experience and skills in marketing, sales and customer service. Particular strengths in the sales process, negotiation skills, business planning, brand development and market surveys. MOST SIGNIFICANT EXPERIENCE 2006 – Present Market study: Actual Panama Dairy Industry Contracting client: Excelencia Empresarial October 2010 Market study: Distribution of Nestlé baby formulas, Nestum and Gerber products in retail stores. Contracting client: Nestlé Panamá June - August 2010 Market study: Distribution of Nestlé baby formulas in pharmacies. Contracting client: Nestlé Panamá May -June 2010 Market study: Distribution of Gerber products in small retail stores in Panama. Contracting client: Productos Alimenticios Pascual . March 2010 Consulting work on developing the profile, job description, hiring and introduction of the Sales Manager for Parabrisas y Carrocerías S.A. Contracting client: Parabrisas y Carrocerías S.A July 2009 Consultant for the National Center for Competitiveness (CNC) in their strategic productive chain program which facilitates the implementation of business networks throughout the country. Contracting client: Excelencia Empresarial March 2009 Market Research Study for KFC. This study was designed to help determine consumer acceptance of current menu and possible future changes. Contracting client: Franquicias Panameñas November 2008 Market Research Study for SAGICOR PANAMÁ. This study was designed to help determine the existence of pension plans as a benefit for employees of insurance companies in Panama and their design. Contracting client: Excelencia Empresarial November 2008 Research, Planning and Organizational study. This study was designed to help Musmanni develop a new cafeteria model in Panama Contracting client: Musmanni Costa Rica August 2008 Market Research Study for Dairy Queen Panamá. This market survey/study was designed to help the client improve their market planning strategies via surveys to determine new courses of action for the brand Contracting client: Franquicias Panameñas August 2008 Market Research/Zones of Influence Study. This market survey/study was designed to help the client improve their market planning strategies via surveys to determine viability of new restaurants. Developed for: Franquicias Panameñas Paola Ochy Isaacs Page 1 July 2008 Market/Consumer Preferences Study. This study/survey was designed to help the client determine consumer preferences within their target market as part of their marketing and sales plan for 2008-2009. Developed for: SAGICOR PANAMA Insurance Company Contracting client: Excelencia Empresarial May 2008 Zones of Influence Study. This market survey/study was designed to help the client improve their market planning strategies via surveys to determine zones of influence. Contracting client: Franquicias Panameñas (Pizza Hut, KFC, Quiznos) February 2008 Feasibility Study. This study was carried out to determine the feasibility of introducing of a new Restaurant Franchise in Panama. It included market studies/surveys, focus groups, product tasting, pricing, menu mix, sales and income projections. It also went as far as making contact with probable providers both locally and internationally and probable locations for the brand locally. Also it included visits to international sites where the brand was already established. Contracting client: Franquicias Panameñas (Pizza Hut, KFC, Quiznos) July 2007 to January 2008 WORK EXPERIENCE More than 10 years in sales and marketing in National and Multinational companies, leading sales teams that dealt in tangible as well as intangible products. Held the following positions: Sales and Marketing Manager - Proserv Superior Foodservice Modern Trade Sales Manager - Kraft Foods Modern Trade Sales Manager - Unilever Central America Service Markets Development Coordinator - Unilever Central America Sales Advisor - Tagaropulos Foodservice Sales Executive / Floor Manager – Supermotors/Mazda. STUDIES AND DEGREES Management Program - UTP and San Diego University since 2008. Real Estate Broker license since 2007. Life and Health Insurance license since 2007. B.S. in Marketing from Universidad Santa Maria La Antigua, Panama, 1997. Collage Preparatory from Colegio Las Esclavas del Sagrado Corazón de María, Panama, 1992. HONOR DISTINCTIONS First in class in School of Marketing in 1997, with GPA of 2.91/3.00 SUMMA CUM LAUDE as second in entire graduating class of 1997 from USMA. SEMINARS AND COURSES “Train the Trainer” - Excelencia Empresarial, Panama 2008 “Train the Trainer” – Door Training & Consulting, Panama 2008 “9 successful steps to export” - RGX, Panama 2007 “The FTA and how to do business with the USA” - Excelencia Empresarial, Panama 2007 “The Path to Success”, Salvatore Carbone - Humanet, Panama 2007 “Commercial planning for clients”,Kraft Sales Leadership Academy, Costa Rica 2004. “Acclivus Sales and Negotiations”, Kraft Sales Leadership Academy, Panama 2003. “Retail Excellence High End Trade”, Kraft Foods, Panama. 2003. “Information Technology for Sales” SAP R3, Panama. 2003. “Basic Kitchen” Caterplan Culinary Center, Mexico. 2001. “Professional Sales” López Consultores & Associates. 2001. “The 7 habits of highly effective people” Covey Leadership Inc. Panama 2000. Paola Ochy Isaacs Page 2