Drafting Collective Bargaining Agreements For Public Sector Agencies Lisa Boggess Labor Analyst King County Labor Relations Overview: Structure and Content The public employee labor contract is the fruit of months of hard work spent negotiating, posturing, proposing, hammering out language, revising and, finally, shaking hands over a deal. Long before the final provisions make it to paper, the process of crafting the content must begin. The first step in this process is to understand the law behind the negotiation and drafting of public sector collective bargaining agreements. Protection of the organizing and bargaining rights of employees forms the basis for labor law. However, the law cannot dictate the terms of a particular contract nor resolve all issues between the parties. Instead, it provides a framework for the parties to build a document that represents the negotiated agreements between the parties.1 In Washington State, the formation of the structure for public sector collective bargaining agreements begins with the statutory authority of the Public Employees’ Collective Bargaining Act, Chapter 41.56 Revised Code of Washington. Under this Act, a public employer has a duty to bargain with the exclusive bargaining representative of its employees.2 Under the Washington Administrative Code, the determination as to when a duty to bargain exists is a mixed question of law and fact for the Public Employee Relations Commission to decide.3 The Commission applies a balancing test in deciding whether a duty to bargain exists by using two principal considerations: (1) The extent to which managerial action impacts the wages, hours, or working conditions of employees, and (2) the extent to which the subject lies “at the core of entrepreneurial control” or is a management prerogative.4 1 Fecteau, Michelle, “Legal Boundaries of Collective Bargaining,” Labor Studies Center, Wayne State University (Retrieved on April 3, 2014), www.clas.wayne.edu/Multimedia/lsc/files/collectivebargaing.pdf 2 RCW 41.56.030(4) 3 WAC 391-45-550 4 City of Seattle, Decision 11588-A (PECB, 2013) 2|Page Mandatory Subjects of Bargaining Where a duty to bargain exists, the parties must bargain mandatory subjects.5 An employer may not enact a change in a mandatory bargaining subject without providing prior notice to the union and an opportunity to bargain the proposed change.6 Mandatory issues of bargaining usually include, but are not limited to, matters relating to wages, hours and working conditions. This would include such items as shift differentials, incentive pay, overtime premiums, holidays, vacations, work schedules, breaks, work rules, safety practices, disciplinary and grievance procedures, insurance packages, pension plans and other benefits.7 Parties must negotiate any proposed change to a mandatory subject until they reach an agreement, withdraw the proposal, or exhaust any required impasse resolution procedures.8 Permissive Subjects of Bargaining In the public sector, a permissive subject of bargaining is one that is not mandatory under federal, state or local law, but that may be negotiated. These subjects are ones that may be discussed, but cannot be insisted on to the point of impasse. Generally, these subjects are not mandatory because they only indirectly affect the employment relationship, and do not significantly influence working conditions.9 Refusal to bargain a permissive subject will not be considered justification for an unfair labor practice.10 Permissive subjects may be ones that only indirectly affect the employment relationship and do not have a substantial effect on working 5 National Public Employer Labor Relations Association (2013). Academy I: The Foundation of Labor Relations, Section 1 “Statutes that Govern the Public Sector’s Duty to Bargain,” p. 8. 6 Austin, Matt, “What are Mandatory, Permissive, and Illegal Subjects of Bargaining?” (August 15, 2012), Matt Austin Labor Law, http://mattaustinlaborlaw.com/tag/permissive-subjects-of-bargaining/ 7 Rainsberger, Paul, “Federal Labor Laws,” University of Missouri Labor Education Program (Revised, July 2008), http://labored.missouri.edu/research/pdf/2005-16.pdf 8 NPELRA Academy I, Section 1, p. 8-9 9 Ibid, at 9. 10 Fecteau, Michelle, “Legal Boundaries of Collective Bargaining.” 3|Page conditions. 11Examples of permissive subjects of bargaining may include internal union matters, benefits of retired employees, pre-employment drug testing and ground rules for negotiations. A gray area exists between where mandatory subjects end and permissive ones begin. Without proper experience, it may be difficult for the employer’s negotiator to realize when they are being forced to bargain over permissive subjects.12 In the majority of states, a public sector labor relations agency 13 hears disputes concerning alleged statute violations. These agencies provide guidance handed down in the form of case law, and should be a reference point when there is ambiguity over whether a duty to bargain exists. Illegal Subjects of Bargaining The bottom line regarding an illegal subject of bargaining is that it is unenforceable.14 Beyond that, illegal subjects may not be negotiated between the parties, even if both want to, regardless of the enforceability. Any provision that violates federal, state, county or municipal law would fall into this category. For instance, parties to a collective bargaining agreement could not include a provision that discriminates against employees because of race, creed, sex, etc.15 The Four Segments of a Collective Bargaining Agreement While mandatory subjects of bargaining comprise the underpinnings of the labor contract, the architectural structure of the document consists of four basic elements.16 1. The relationship between the parties. This is the portion that formalizes the `parties’ mutual recognition of each others’ rights and responsibilities.17 Included in this segment 11 NPELRA Academy I, Section 1, p. 9 Austin, Matt, “What are Mandatory, Permissive, and Illegal Subjects of Bargaining?” Matt Austin Labor Law (August 15, 2012), http://mattaustinlaborlaw.com/tag/permissive-subjects-of-bargaining/ 13 In Washington State, the Public Employment Relations Commission is the agency responsible for resolving disputes involving most public employers and employees, and the unions that represent those employees. 14 Austin, Matt, “What are Mandatory, Permissive, and Illegal Subjects of Bargaining?” 15 Fecteau, Michelle, “Legal Boundaries of Collective Bargaining.” 16 NPELRA Academy I, Section 1, p. 16, and “The Labor Contract” presentation (9/11/2013). 17 Ibid. 12 4|Page are provisions addressing union recognition, management rights, release time, access to work locations, union dues and other related clauses. Union recognition and management rights clauses will be discussed more specifically below. 2. Wages, hours, benefits and terms and conditions of employment. The next portion of the labor contract is where the guarantees and limitations of all terms and conditions of employment are identified and established. This segment contains provisions relating to wage rates, bonuses, premiums, overtime compensation, allowances for work related expenses, hours of work, probationary periods, personnel records, layoff procedure, policies, and paid and unpaid leaves.18 This portion of the contract is where the economic issues primarily reside, and it is crucial that the employer’s negotiating team has an accurate understanding of the economic realities of the workplace. Attention should also be given to those proposals that are primarily operational in nature as well. While often categorized as "non-economic" bargaining subjects, operational changes can have significant cost implications. The labor relations team and the finance department should work closely with each other and with subject matter expert(s) in order to identify any hidden costs or savings, or both, and develop documentation that supports this analysis.19 3. The appellate or enforcement process. Provisions in this portion of the contract provide for proper administration of the contract by spelling out appeal procedures for resolving disputes, whether it be related to discipline or contract interpretation.20 18 NPELRA Academy I, Section 1, p. 16-17 and “The Labor Contract” presentation (9/11/2013) Broth, Mark T. “In Labor Negotiations, Public Employers Need Finance Directors on the Team,” New Hampshire Town and City (March/April 2013), available at: http://www.nhmunicipal.org/TownAndCity/Article/495 20 NPELRA Academy I, Section 1, p. 16 and “The Labor Contract” presentation (9/11/2013) 19 5|Page This segment should lay the foundation for the grievance procedure. First, it should provide the definition of a grievance. Customarily, a grievance is a complaint that the employer has violated one or more of the terms of the agreement. The section should describe in detail the grievance procedure: what a grievance shall contain, which provisions of the agreement were supposedly violated, the "statute of limitations" on any grievance, and the steps required once a valid grievance has been filed. The negotiations between management and the union will usually lead to the formation of a procedure for appeal. This may include a binding arbitration provision, as well as a promise that the employee will be allowed union representation during the grievance process.21 4. Legal provisions. This segment addresses unforeseen events and emergencies, as well as changes in the law. Duration, savings (severability), modification, determination of a governing body, zipper, indemnification and waiver clauses are some examples of provisions found under this category.22 Special Contract Clauses There are special contract clauses contained within the four segments that should be addressed separately due to the significance they bring to the agreement. Term of the agreement (Duration). This clause defines the time period that the agreement is effective. This part of the agreement may also specify the means of its renewal. However, whether provided in specific terms or not, it remains in effect until replaced by the new modified terms. The parties are free to negotiate a collective agreement with any duration they choose provided it meets the requirements of state law, which varies among states.23 In 21 Warner, Mark, “Collective Bargaining Agreements – Key Provisions,” EzineArticles.com. Available at: http://ezinearticles.com/?Collective-Bargaining-Agreements---Key-Provisions&id=1540184 22 NPELRA Academy I, Section 1, p. 16. 23 NPELRA Academy I, Section 1, p. 18 6|Page Washington State, a contract term in the public sector may vary from one year to up to six years. Further, due to the “contract bar” rule, an agreement of up to six years will bar a decertification petition by a rival union.24 Management rights. The management rights provision details what areas of operating the company are left to the sole discretion of the employer, which usually includes the right to hire, fire, promote, suspend, and discharge employees, direct the work of employees, and establish operating policies. These rights, however, are not absolute. Even though a management rights clause allows employers to decide who to fire, terminations can be grieved and arbitrated by unions if the union disagrees with the decision or procedure of termination.25 The two important functions of a detailed management rights clause are that it (1) permits management to act unilaterally regarding terms and conditions of employment covered by the clause, and (2) often strengthens the employer’s position in negotiations and arbitration.26 State and Federal labor laws recognize that a management rights clause is a mandatory subject of bargaining.27 In Washington State, this recognition was recently reinforced by the Public Employment Relations Commission in City of Bellevue.28 This is largely because an enumeration of management rights directly affects wages, hours or working conditions of bargaining unit members.29 24 The “contract bar” rule was established by the National Labor Relations Board and codified in Washington State at RCW 41.56.070. The six year term of existence applies only to school districts, cities, counties, or municipal corporations. For other public employers, the statutory limitation is three years with regard to the contract bar rule. Public employment practitioners should research whether or not the contract bar rule applies in the State in which they practice. 25 Austin, Matt, “Key Provisions of Collective Bargaining Agreements (Part 1),” Matt Austin Labor Law (Retrieved on April 3, 2014), available at http://mattaustinlaborlaw.com/2012/09/15/key-provisions-of-collective-bargainingagreements-part-1/. 26 Dow, Cabot, “What’s Important Now?” The Municipal Research and Services Center (MRSC), HR Advisor (September 2013), available at: https://www.mrsc.org/focus/hradvisor/hra1309.aspx 27 Ibid. 28 IAFF Local 1604 v. City of Bellevue, PERC Case 23828-U-11-6082, Decision 11435-A - PECB, July 12, 2013. 29 Dow, Cabot, “What’s Important Now?” 7|Page Union recognition. This clause defines the scope of union membership and may be useful for the employer in that it limits the number of union positions in the future because it defines the work that is represented by the union.30 A carefully constructed union recognition clause is an important first step in establishing clarity in the contract. However, it is important for the rest of the contract to be consistent with the recognition clause. Recognition is given either voluntarily by the public employer, or involuntarily after a hearing/election before a public employment commission or board. Even after an election, the recognition clause constructed by the commission may be inaccurate, so ensuring that the employees who belong in the bargaining unit are the only ones listed in the recognition clause is critical.31 Zipper clause. The zipper clause is often included in collective bargaining agreements to emphasize that the written document contains the complete agreement negotiated by the parties, that nothing that is excluded is agreed to unless it is put into writing, and that further negotiations are not required on items contained in the contract or, in some cases, even items not contained in the written agreement.32 The purpose of the clause is to stop either party from demanding further negotiations during the life of the contract. It also limits a grievance arbitrator to making a decision based on the contents of the written agreement.33 Re-openers during term. It may be advisable during times of economic uncertainty to include a re-opener covering wages, for example, during the third year of a three-year contract. It 30 NPELRA, Academy I, “The Labor Contract” presentation Austin, Matt, “Key Provisions of Collective Bargaining Agreements (Part 1),” Matt Austin Labor Law (Retrieved on April 3, 2014). Available at: http://mattaustinlaborlaw.com/2012/09/15/key-provisions-of-collective-bargainingagreements-part-1/ 32 “zipper clause.” BusinessDictionary.com, 2013. http://www.businessdictionary.com/definition/zipper-clause.html (Retrieved May 2, 2014). 33 Alaska Public Employees Association/AFT Employee Representative Manual, “Definitions of Common Labor Terms,” (retrieved on April 3, 2014), available at http://www.apea-aft.org/ER/Glossary.html 31 8|Page may be particularly difficult for an employer to forecast revenue that far in advance, and this gives the parties an opportunity to settle a contract that would otherwise remain stalled.34 The Language of the Contract The most crucial step in preparing a labor agreement for ratification is having a thorough and carefully crafted agreement. The objective is to draft an agreement specific enough that it serves as the last word on possible areas of dispute. While there are no guarantees that conflict will be averted, there are several key areas that every public employer must address in order to avoid grievance arbitration or unfair labor practice complaints. Draft with precision and clarity. Clutter such as redundant or unnecessary phrases should be eliminated, as well as any obsolete language. Remove any “legalese” that you encounter along the way, as it only serves to make the terms and obligations of the contract confusing.35 Use regular language to insure that both parties understand what the contract says and means. It is a mistake to leave in words and phrases that just add weight and do nothing to support the overall content. The drafter should only include what needs to be said and then transition as naturally as possible to the next paragraph. Be consistent. Define frequently used terms, and then use that term consistently throughout the agreement.36 The clearest explanations and pure consistency from section to section is essential in a labor contract. This requires thorough editing to insure that contradictions, lack of organization and inconsistencies are eliminated. Avoid misinterpretations. The usage of vague terms leaves those components of an agreement up to the interpretation of each party, and the way each party interprets those terms may be different. Keep everything detailed and specific, and avoid using terms that can have a 34 NPELRA, Academy I, Section 1, Section 1 “Special Contract Clauses,” p. 21. NPELRA, Academy I, “The Labor Contract” presentation 36 Ibid. 35 9|Page double meaning or leave things open indefinitely. For difficult concepts, consider the use of examples and charts to provide clarity.37 Consider the manner in which the language may be ambiguous and use specific language to define and clarify the intended concepts. Use the advantage of being the drafting party. It is common for the party with the most leverage or the most to lose from a poorly drafted contract to do the drafting. The public sector drafter can make sure the issues they want to be addressed are not only covered, but covered in a matter that best serves the public’s interest. Another benefit of controlling the pen is being able to control the pace of contract negotiations.38 This is an important strategy for a party anxious to have the negotiations progress quickly. The Interpretation of Contract Language It is absolutely necessary when drafting contract language that consideration is given to how a court or an arbitrator would interpret the chosen wording. The rules, standards, and principles utilized by arbitrators to interpret collective bargaining agreements and ascertain their meaning have been borrowed from the jurisprudence developed by the courts.39 An Arbitrator’s limitations. First, it should be noted that the Arbitrator is not free to dispense justice as he or she sees fit. The U.S. Supreme Court has held that an arbitrator’s role in interpreting collective bargaining agreements is limited to the essence of the agreement itself. When an arbitrator’s award fails to honor this obligation, the courts have no choice but to refuse enforcement of the award.40 Objective vs. subjective approach. Two opposing schools of thought exist with regard to the analysis of contract language interpretation. The predominant one is the objective theory, 37 Ibid. NPELRA, Academy I, “The Labor Contract” presentation 39 Elkouri, F., Elkouri, “How Arbitration Works,” Sixth Edition, p.431 (2003). 40 Steward Notes, “Contract Interpretation Standards,” MU Labor Education Program, Vol. 1, No. 2 (October, 1998). 38 10 | P a g e which holds that the meaning of a contract term is that which would be attached by a reasonably intelligent person acquainted with the operative usages and having knowledge of the circumstances leading up to the making of the contract.41 The argument for using the objective approach to contract interpretation is that its preference for the common meaning of words promotes predictability, uniformity and stability in contractual relationships by minimizing the need for extended factual inquiry into what the parties may have intended or believed.42 Conversely, the subjective analysis places value on what meaning a party has attached to the language if the other party knew, or had reason to know, of the meaning attached by the first party. The underlying policy is that when a party constructs a contract knowing a misunderstanding exists, that party is sufficiently at fault to be subjected to the other party’s understanding of the language.43 However, there is no single subjective or objective theory. Rather, there are a variety of different vantage points from which the formation and interpretation of contracts could conceivably be judged. The legal system could look solely to the intention of the party who used the words in question, or solely to the understanding of the party to whom those words were directed.44 A third and more balanced subjective test is also conceivable – a mutual standard “which would allow only such meanings as conform to an intention common to both or all the parties, 41 Elkouri, F., Elkouri, “How Arbitration Works,” at p. 431 Ibid. 43 Ibid, at p. 433. 44 Perillo, Joseph M., “The Origins of the Objective Theory of Contract Formation and Interpretation,” Fordham Law Review, Volume 69, Issue 2, Article 4 at p. 429, http://ir.lawnet.fordham.edu/flr/vol69/iss2/4/ 42 11 | P a g e and would attach this meaning.” This is the classic “meeting of the minds” philosophy that developed in the mid-nineteenth century.45 The irrelevance of mental processes. It is important for advocates to recognize that when applying either an objective or subjective theory, a party’s mental processes are irrelevant. If the party has not communicated that intent to the other party, it will have no place in the interpretive process.46 The plain meaning rule. Many courts and arbitrators follow the “Plain Meaning Rule,” or, as it is sometimes referred to, the “Four Corners Rule.” This doctrine is essentially a lower form of the “objective theory” because it ignores the context of the bargain.47 This rule holds that if the words in the contract are plain and clear, there is no reason to resort to interpretation, and the meaning is to be derived entirely from the language used. 48 In cases where the language is clear and unambiguous, arbitrators are unlikely to consider extrinsic forms of evidence, such as bargaining notes, the intent of the parties, or past practice. Words should be given their ordinary and popularly accepted meaning in the absence of anything indicating they were used in a special or technical manner. A reliable dictionary definition will typically be used.49 Clarifying meaning with extrinsic evidence. When the meaning of contract language is not plain, the first kind of evidence usually offered to show meaning in contract language is bargaining history. This includes both the development of the final language as a process of metamorphosis from earlier proposals of the parties, as well as the oral and written comments of the parties which express their understanding of the meaning of the terms.50 45 Ibid, citing Restatement of Contracts §227(3) (1932). Elkouri, F., Elkouri, “How Arbitration Works,” at 433. 47 Ruben, Alan Miles, PhD, “Principles of Contract Interpretation,” Labor Arbitration Institute, Cleveland-Marshall College of Law, http://www.mikewert1600.org/uploads/1/8/0/7/1807749/course_book_2010-11.pdf 48 Elkouri, F., Elkouri, “How Arbitration Works,” at 434. 49 Steward Notes, “Contract Interpretation Standards,” MU Labor Education Program. 50 Ruben, Alan Miles, PhD, “Principles of Contract Interpretation,” at 8. 46 12 | P a g e Another aid to the determination of contract language is a binding “past practice.” To be considered as binding upon the parties, a practice must be clear and unmistakable. It must be consistently followed and frequently repeated over a long period of time, thus inferring both parties had accepted the practice as part of their collective bargaining agreement. Indeed, the parties’ conduct often speaks louder than the words used in their written agreement.51 Ambiguity. The traditionally held view is that a contract is subject to interpretation if there are logical arguments for conflicting interpretations. While the language of mathematics is precise, the English language is not. Even when the greatest care is used, ambiguity of meaning can result. Further, the parties may not be skilled in draftsmanship and may use terms in the contract that are inherently vague, i.e. a provision may provide that one or both parties must act on a certain matter “with reasonable promptness.” Even more common is what has been called the “ambiguity of syntax” error involving misplaced modifiers, inadequate punctuation, or the use of shorthand expressions.52 Other sources of ambiguity arise from the inclusion of inconsistent provisions or conflicting language within a term, or the inability to foresee a problem that might arise when a term is applied to an unexpected situation. The very fact that nearly all such agreements provide for the arbitration of grievances concerning agreement interpretation implies that the parties recognize the futility of foreseeing and providing for every question that may arise during the life of the agreement.53 The parol evidence rule. The “parol evidence” rule holds that outside evidence cannot be used to change the clear language of a written agreement. This rule is frequently invoked by one party or the other in arbitration when the other party seeks to offer testimony or evidence 51 Ibid, at 9 Elkouri, F., Elkouri, “How Arbitration Works,” at 441. 53 Ibid. 52 13 | P a g e with regard to the negotiation or administration of the collective bargaining agreement. However, such evidence is still frequently admitted on the theory that the applicable contract language is ambiguous, and that such evidence will help the arbitrator to interpret the language.54 Public policy. The public interest may be a relevant factor in contract interpretation, and arbitrators often decipher labor agreements in light of statutes and case law. If a law or rule sets forth rights that are similar to those in the collective bargaining agreement, the statute or regulation may very well be a factor in the arbitrator’s interpretation of the agreement. For example, the rising rate of discrimination claims has created the necessity to view labor contracts within the context of relevant law.55 Conclusion: The Desirable End Result The goal for drafting a successful contract is to describe with accuracy the body of the agreement in language that will be interpreted by each subsequent reader in exactly the same way. Further, a strong contract is one that takes into consideration the fiscal challenges faced by the public employer, and balances those with the duty to maintain positive relations with its employees and the unions that represent them. 54 American Bar Association, “A Practical Guide to Grievance Arbitration,” (retrieved May 2, 2014), at p. 14, http://www.americanbar.org/content/dam/aba/events/labor_law/basics_papers/nlra/grievance_arbitration.authcheckd am.pdf. 55 Elkouri, F., Elkouri, “How Arbitration Works,” at 474-476. 14 | P a g e A Meeting of the Minds of the Parties An essential tenet of contract law is that there must be a “meeting of the minds” between the parties forming the contract. However, it may be difficult for the parties, or even an arbitrator, to establish the existence of a meeting of the minds. Often, an arbitrator may show a preference to interpret the terms of the contract in a way which does the least harm or damage to all the parties involved.56 As discussed previously, the language of the contract is the vehicle by which the parties’ understanding is conveyed. When drafting the agreement or reviewing language drafted by the union, the public employer representative should ask: Is it precise, detailed and specific? Is it clear or are the terms vague and open to misinterpretation? Is it consistent? Are common meanings of words used? Does it contain ambiguity or omissions? Is it consistent with public policy? If the labor contract is not well-written, there may be no clear way to reach the conclusion that the parties even understood it, let alone came to a “meeting of the minds.” This dilemma may very well allow an arbitrator to interpret the language as they see fit. Fiscal Stewardship One aspect discussed briefly previously, but important when considering the final agreement as a whole, is whether the contract language is constructed in a way where economic effects can be anticipated and measured. In this respect, it is important for the employer’s negotiating team to have reliable data available to support its analyses, and to provide support for 56 Laws.com, “Find Out What Meeting of the Minds Means,” (retrieved on March 30, 2014), available at: http://contract-law.laws.com/contract-law/meeting-of-the-minds 15 | P a g e the employer’s objectives.57 This means that information is gathered before negotiations begin and before new contract language is drawn up. Ongoing Positive Labor Relations One final consideration not discussed previously herein, but one that should be reflected throughout the contract in its entirety, is the importance of a good relationship between the public employer, its employees, and the union. In the public sector, there is a risk of creating or perpetuating an adversarial environment when labor-management relationships are not built through collaboration. Gaining an upper hand at the expense of those who provide service to the public will only cost the public employer more in the long run. A genuine agreement made in goodwill by both the union and management will ensure labor relations remain positive and productive in the future, as well as provide a means for increased efficiency and financial stewardship. The written contract is a tangible illustration of that collaboration, and the spirit of the relationship should be reflected throughout. There are several compelling reasons why public sector employers should foster collaborative labor-management relationships: (1) collaborative labor-management relationships lead to increased organizational effectiveness and efficiencies; (2) unions and organizations have shared interests that can be satisfied only through collaborative efforts; (3) collaboration leads to increased employee satisfaction, an empowered workforce, and better service delivery; and (4) cost-savings and cost-avoidances can be realized when unions and organizations collaborate.58 In closing, the collective bargaining agreement is the most significant instrument in the management-labor relationship, and must be consciously handcrafted to demonstrate the true 57 Broth, Mark T. “In Labor Negotiations, Public Employers Need Finance Directors on the Team.” American Society for Public Administration, “Labor-Management Relations: Return to Collaboration” (2013), available at: http://patimes.org/labor-management-relations-return-collaboration/. 58 16 | P a g e agreement of the parties. The application and interpretation of this agreement will dictate how an agency is operationally and fiscally managed, as well as set the course for labor relations for years to come. It is imperative that those tasked with composing the legal agreement between management and labor do so with careful thought as to possible ramifications. It is a challenging task that, when completed successfully, is a significant accomplishment. 17 | P a g e References Fecteau, Michelle, “Legal Boundaries of Collective Bargaining,” Labor Studies Center, Wayne State University (Retrieved on April 3, 2014), available at: www.clas.wayne.edu/Multimedia/lsc/files/collectivebargaing.pdf Revised Code of Washington 41.56 Washington Administrative Code 391-45-550 City of Seattle, Decision 11588-A (PECB, 2013) Rainsberger, Paul, “Federal Labor Laws, Section XVI. The Subject Matter of Bargaining” University of Missouri Labor Education Program (Revised, July 2008), available at: http://labored.missouri.edu/research/pdf/2005-16.pdf National Public Employer Labor Relations Association, Academy I: The Foundation of Labor Relations, Everett, WA (September 2013). Warner, Mark, “Collective Bargaining Agreements – Key Provisions.” EzineArticles.com, available at: http://ezinearticles.com/?Collective-Bargaining--Agreements---KeyProvisions&id=1540184 Austin, Matt, “Key Provisions of Collective Bargaining Agreements (Part 1),” Matt Austin Labor Law (Retrieved on April 3, 2014), available at: http://mattaustinlaborlaw.com/2012/09/15/key-provisions-of-collective-bargaining-agreementspart-1/ Austin, Matt, “What are Mandatory, Permissive, and Illegal Subjects of Bargaining?” Matt Austin Labor Law (August 15, 2012),, available at: http://mattaustinlaborlaw.com/tag/permissive-subjects-of-bargaining/ BusinessDictionary.com, 2013. http://www.businessdictionary.com Alaska Public Employees Association/AFT Employee Representative Manual, “Definitions of Common Labor Terms,” (retrieved on April 3, 2014), available at http://www.apeaaft.org/ER/Glossary.html Broth, Mark T. “In Labor Negotiations, Public Employers Need Finance Directors on the Team,” New Hampshire Town and City (March/April 2013), available at: http://www.nhmunicipal.org/TownAndCity/Article/495 Dow, Cabot, “What’s Important Now?” The Municipal Research and Services Center (MRSC), HR Advisor (September 2013), available at: https://www.mrsc.org/focus/hradvisor/hra1309.aspx IAFF Local 1604 v. City of Bellevue, PERC Case 23828-U-11-6082, Decision 11435-A - PECB, July 12, 2013. 18 | P a g e Ruben, Alan Miles, PhD, Labor Arbitration Institute: “Principles of Contract Interpretation,” Cleveland-Marshall College of Law (2011), available at: http://www.mikewert1600.org/uploads/1/8/0/7/1807749/course_book_2010-11.pdf. Elkouri, F., Elkouri, “How Arbitration Works,” Sixth Edition (2003). Joseph M. Perillo, “The Origins of the Objective Theory of Contract Formation and Interpretation,” 69 Fordham L. Rev. 427 (2000), available at: http://ir.lawnet.fordham.edu/flr/vol69/iss2/4. MU Labor Education Program, Continuing Union Leadership Education, “Contract Interpretation Standards,” (October, 1998) Vol. 1, No. 2, available at: http://labored.missouri.edu/research/contract.htm. American Bar Association, “A Practical Guide to Grievance Arbitration,” (retrieved May 2, 2014), at p. 14, available at: http://www.americanbar.org/content/dam/aba/events/labor_law/basics_papers/nlra/grievance_arb itration.authcheckdam.pdf. Laws.com, “Find Out What Meeting of the Minds Means,” (retrieved on March 30, 2014), available at: http://contract-law.laws.com/contract-law/meeting-of-the-minds. American Society for Public Administration, “Labor-Management Relations: Return to Collaboration” (2013), available at: http://patimes.org/labor-management-relations-returncollaboration/. Written by: Lisa Boggess Labor Analyst Office of Labor Relations King County Executive Office 500 4th Avenue Seattle, WA 98104 (206) 296-8581 lisa.boggess@kingcounty.gov 19 | P a g e