February 2015
In this Newsletter:
Technical Support for Faculty ................................................................................................................1
The Teaching Professor: Professional Development .............................................................................1
CLI Staff Promotion............................................................................................................................... 2
Next Generation Digital Campus .......................................................................................................... 3
Coursesmart to VitalSource Transition April 2015 ............................................................................... 3
Course Content Link .............................................................................................................................. 3
Internet Browser Compatibility ............................................................................................................ 3
Technical Support for Faculty
As we continue to integrate LearningStudio more extensively into all of our academic environments,
there will continue to be occasions where faculty need support in the efforts that they are making. We
would like all of our faculty, including Residential Campus to know that there are resources and support
available. Here is a list of valuable assets:
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The IWU Knowledge Base (https://kb.indwes.edu/Web/LearningStudio/Faculty_Guide)
provides an impressive collection of step-by-step directions for completing many of the tasks in
LearningStudio.
Inside each course, if you click on the “Help” button on the top toolbar, you will gain access to a
searchable database related to the tools and functionalities of LearningStudio.
Inside each course, if you click on the “Tech Support” button on the top toolbar, you will gain
information on how to contact the Pearson support desk (either by email, chat, or telephone).
These services are available 24/7.
The IWU Support Desk is available by calling 677-2209
The Center for Learning and Innovation can provide individual/small group consultations
Contact X1821 or email jamie.dayton@indwes.edu to be connected with the appropriate team
member
The Teaching Professor: Professional Development
Indiana Wesleyan University has purchased a group online subscription allowing campus members
unlimited access to The Teaching Professor from Magna Publications. Edited by respected scholar
and expert Dr. Maryellen Weimer of Penn State Berks, The Teaching Professor is a forum for
discussion of the best strategies supported by the latest research for effective teaching in the college
classroom.
There are two ways to access the latest issue or browse the archives:
On-campus, go to www.magnapubs.com/group to view our active subscription. There is no need to
create an account or log in when accessing the subscription on campus.
2. To access the subscription from an off-campus computer follow the steps below.
STEP 1: Activate your group subscription access
1. Go to www.magnapubs.com/sitelicense/registration.html?v=magna519
2. Enter information in each of the required fields. In the Authorization Code box, enter
the group Authorization Code INDWES469 and click Submit
STEP 2: Access the group subscription
1. Go to www.magnapubs.com/profile. Enter your email address & password &
click Submit. If you do not know or remember your account password, use
“Forgot your password?” to reset it.
2. On the left side of the screen, under My Account, My Online Access, select
Subscriptions. The online content you have access to will be listed to the right.
Click the appropriate link to view the content.
Need help? Email Magna Customer Support staff anytime at support@magnapubs.com or call 800433-0499 ext. 2 or 608-246-3590 ext. 2 from 8:00 a.m. to 5:00 p.m. Central.
CLI Staff Promotion
We are very pleased to announce the promotion of Erin Crisp to the position of Director of
Instructional Design.
Erin came to IWU in the fall of 2013 as a full time instructional designer and has been involved in
course development, curriculum mapping, our competency based learning initiative, as well as other
committee assignments.
Erin received her master’s degree in Instructional Design and Development from Towson University
in MD, and her bachelor’s degree in Secondary English from IWU. She was recognized with several
awards through that time, a few of which include:
Outstanding Future Educator: 2000
Summer Fellow for the University of Kentucky’s Bluegrass Writing Project, 2007
Selected as the Technology Liaison for the Bluegrass Writing project, 2008
Published paper presented at ISTE, Spring 2012; Developing Effective Professional
Development Spaces, Real and Virtual, for College of Education Faculty
 Presentation at CITE, 2014; Rubrics: Current research, Best Practices, and Creating them in
the Real World
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Before coming to IWU, Erin worked with the Northwest Evaluation Association providing assessment
related professional development where she designed, developed, and delivered professional
development training for K-12 teachers. She also worked in faculty development at Stevenson
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University, as well as Towson University. She began her career as a middle school and high school
English teacher.
Please communicate with Erin around your course development needs and collaborate with her as the
new leader of our instructional design team.
Next Generation Digital Campus
Important Reminders……
Pearson Support
Pearson support information is located in Learning Studio courses under the Tech Support tab in the
header. You can call, instant message, or email their support team.
Communication Hub
The communication hub is your central location for information regarding what’s current and what’s
coming in our Digital Campus. The link is located in the “Top Tools” or “Top Links” menu on the
right side of the page.
Coursesmart to VitalSource Transition April 2015
This will only affect students and faculty using our ebook bundles, but if you haven’t heard, VitalSource,
an ereader company, bought Coursesmart (our current ereader) last year. As a consequence, they are
going to be phasing out Coursesmart and moving all of their customers to the VitalSource ereader. In
the long run, this will have several advantages for us, but in the short run, we will have to make that
switch. The date is set for April 3rd and there will be many more notices about the transition strategy
and the opportunity for training. Please don’t fret about this! If you are comfortable at all with the
Coursesmart ebooks, you will find VitalSource to be very accommodating. Again, more about this
transition to follow in the coming weeks.
Course Content Link
We now have an avenue for students and adjuncts to notify school leaders when they find an error in
their course. The “Course Content Issue Form” is in every Non-Residential course under “IWU
Resources.” The link will open a form which is auto filled with the user information. The user may then
submit the description of the issue. The form is sent to a designated person at the school to evaluate
the request and resolve the issue.
Internet Browser Compatibility
We have had a few questions from students about their browsers and the compatibility with Learning
Studio as well as course supplemental products (MyLabs etc). We just want all of our folks to be
aware that there is support for this in the course. If you encounter a student that appears to be having
trouble please alert them to the following information.
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We recommend the most current versions of Firefox, Chrome, and Internet Explorer. If they are not
sure if their browser is up to date, inside of every course is a browser test. To access this test click on
the directions below.
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Go inside of any LearningStudio course.
Click “IWU Resources” (Students and Faculty have access to this item).
Scroll down to “Internet Browser Compatibility.”
Click on the red “Browser Test” link.
Follow the instructions on the screen. Note: If Java (as an example) is out of date, a pop-up
will appear asking you to Update, Block, or Allow. Click “Allow” and a new page will appear
displaying what needs to be installed with a quick and easy download button.
If they experience any technical issues, IWU Support is at 765-677-2209 or x2209 or toll free at 877489-5678
CENTER FOR LEARNING AND INNOVATION
1900 W 50th ST
MARION, IN 46953
765-677-1821
cli@indwes.edu
indwes.edu/CLI
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