Administration and Finance
Share Your Success Session – Staff
Thursday, April 28, 2011; 9:00-10:00 a.m.; MCO 211
Lisa Ortiz/Jon Shaffer/Joanne Robertson
 The Office of Housing and Residence Life was awarded the Outstanding Commitment to
Diversity award from the Minority and Friends network, as part of the national OshKosh
Placement Exchange.
 Lisa Ortiz was elected President of the Great Lakes Association of College and Housing
Officers. She is currently serving as President elect.
 Lisa Ortiz was awarded the Professional Development Award from the Great Lakes
Association of College and Housing Officers for her work with the training and
development of our student and professional staff.
 Joanne Robertson was elected to be the Michigan Organization of Residence Hall
Association advisor for the next two years.
 National Residence Hall Honorary developed the STARS leadership conference which
was honored by National Association of College and University Residence Halls.
 Becca Jordan and Meakayla Christian were honored with Freshman of the Month by the
Great Lakes Association of College and University Residence Halls.
 Aminna McGee was awarded first year student of the year from Michigan Organization
of Residence Hall Association.
 Ferris State University Residence Hall Association won First place in the Roll Call
competition and the Focus on Diversity award from Michigan Organization of Residence
Hall Association.
 Cheer on Children, a philanthropic dodge ball tournament benefiting the DeVos
Children's Hospital, raised $770.
 Dance Marathon, a philanthropic 15 hour dance marathon benefiting No More Sidelines,
brought attention to disability awareness, had over 100 participants, and over $1000 was
raised.
 RHA hosted Sib and Kids on campus with over 350 participants.
 There were over 850 programs that occurred in the Residence Halls this year.
 A faculty fellow program was developed within the Residence Halls to connect faculty
members with the Residence Hall communities.
 Two new living learning communities were developed for the next academic year. These
are a Multi-national floor and an all women floor to meet the needs of our student
population. Both LLC will be housed in Bond Hall.
 The Bethany Shoemaker Volleyball Tournament, a philanthropic tournament benefiting
the American Cancer Society, raised $220.
 The Office of Housing and Residence life collaborated with other departments to
successfully implement Adirondack, an on-line housing assignment process.
 The student satisfaction survey indicated that 90% of students who live on campus were
overall satisfied with the services provided. 94% stated that they were satisfied with
custodial services in the building.
Jacob Bouvrette
 Helped Dr. Paul Klatt get the cameras going again for the Campus Osprey cam. At first
they didn’t know for sure if the female was going to come back. She did and there are
three eggs.
Lori Helmer
 Very successful year in dining services that has been assessed through surveys. In the
NACUFS benchmarking survey (which includes 650 universities & colleges) and on a
scale of 5.0, Ferris overall score was 3.92 and the national mean score is 3.82. In our
retail area it was 4.05 with a national mean score of 3.87. The retail side is: The Market,
Quiznos and Starbucks. Lori would like to express her gratitude and thanks to the many
loyal faculty, students, staff and community for an increase in sales.
 Dining services plays a significant role in recruiting students (Dawg Days, athletes,
camps and conferences – in helping plant a seed for the young people.
Kevin Jackson
 By proactively managing the custodial supply inventory over the past 2 ½ years in
Residential Life/Physical Plant custodial we have significantly decreased the amount of
inventory by 31% and moving toward our goal of standardizing the chemicals used in our
methods, thus heading in the right direction for a more greener and sustainable custodial
operation. I could not have done this without the cooperation of my staff (hats off to
them)!
 Last August there was a reorganization in Physical Plant in which the Residential Life are
now part of Physical Plant custodial. We developed a Zone cleaning concept. I am
proud to share that even though we had challenges there was no noticeable decrease in
the level of cleaning services provided.
 In February we had another successful Janus training session. With a brand new team
and it was the best session that we have ever had. We trained 10 employees and they all
passed. (Janus means keeper for the gods – so this training is for keeper of the
University’s investments – detail work).
Jon Shaffer
 Residence hall custodians ranked highest in custodial services – 93-94%.
 East Campus Suites was very well received by students the first year. The Hall Director
there has done some good programming. The students have lots of creative use of space
and furniture but have kept it nice.
Kristi Heeter
 She is very proud of the work that her office does for the One Stop Shop. They have had
other Universities call and come and see how our One Stop Shop works. The One Stop
Shop has been in service for about 8 years now.
Denise Grinnell
 IT does a lot of work with other departments on campus like:
o Physical Plant helped them with the power upgrades in the server rooms.
o Physical Plant & Public Safety both helped in adding more cameras on campus
and now have two camera servers. There is good security on campus with about
50 cameras up now and 15-20 to be installed by fall.
o Housing with their new on-line room reservation/sign up.
o Faculty and department heads on Work Flow to get grades
added/changed/processed faster. IT will be looking at other areas that Work Flow
will help increase productivity.
o Michigan College of Optometry (MCO) with all their computers, projectors,
phone, etc. in December for the January 2011 opening.
o All faculty and staff got their Lotus Notes space doubled in quota this spring.
Administration and Finance
Share Your Success Session – Staff (2nd & 3rd shift)
Thursday, April 28, 2011; 10:30-11:30 p.m.; BUS 111
President Eisler and Jerry Scoby attended this session to hear the night shift employee’s
observations about Share Your Success.
Greg Vodry
 Expressed what a positive experience he is having working with students on the 3rd floor
of the Business building. These are business graphic design students and he has not seen
any better students to work with, than these individuals. Some of these students have
access to the graphic design lab 24 hours a day.
 Shared a recent piece of information that he was aware of in that Arizona State
University is cutting their PGM program and ASU contacted Ferris to see if we could
take more PGM students. Greg pointed out what a great opportunity this is for Ferris.
Darla Szpiech
 Noted that she and some of her co-workers had just come from an appreciation party they
held for their student employees.
Dan Spedowske
 Mentioned that he and a co-worker work in the new Optometry and it is a great building
for the University and a great building to work in. We have four student employees and
they are a great help to us. The Optometry faculty and staff are great to work.
 Noted that he was one of the individuals opposed to using student employees but the four
students they have this year are great. One of these students recently got a job at Dow to
start after graduation, and another one just received a new internship.
Jim Moore
 Indicated that employees need to realize that they are often the parents away from home
for students that they interact with.
Dorothy Cline
 Indicated that when books were being disposed of in Arts & Sciences that one of the
students took it upon herself to ship some of these back to Russia indicating that the
books that we were throwing away were better than they had back in Russia.
Elaine, these are comments made but Jerry didn’t get who said them……

Appreciation was expressed to Dorothy Cline for her efforts to recycle plastic bottles and
cardboard in the Arts & Sciences complex. She is so committed to this she even takes
University recycling stuff to the recycling center on her own time.

I have a hospitality student employee working with me in custodial. The individual is a
good kid and has a great head on his shoulders.

Nick is my student employee and does a great job for me.

The group expressed appreciation to Darla Szpiech for all of her extra work in Williams
Auditorium.

It was noted that the custodial staff is all working together even with fewer people. They
are making it work and still providing good clean buildings for the campus. It was noted
that “no one is complaining”.

It was noted that Greg Vodry, Brad Moulter and Bob Doering share student employees
and help each other out.

My student employee comes and gives her all.

It is nice to see the students that we work with and interact with blossom during their
time here at Ferris State University.

Several in the group expressed appreciation to President Eisler and Jerry Scoby for
coming out at 10:30 p.m. to hear their thoughts and concerns.

An employee complimented the University on how the new classified section was added
on MyFSU. She indicated she was surprised at how many are using it including how
many students are using it.