Pop Into Your Snapple Experience s Em on bo i t a lde n Communic EMBOLDEN COMMUNICATIONS Key Problem Contents In the Heartland there is high brand awareness, almost half of the annual volume being from the Heartland, but our intention is to expand brand awareness and brand loyalty across the nation while continuing to build strong consumer affinity in the Heartland. The majority of light users reside outside of the Heartland, so we want consumers to try Snapple in order to grow volume, while promoting current heavy users in the Heartland to increase their purchase frequency. Key Problem1 Executive Summary2 Current Campaign Vision 2 Objectives3 Competition4 Meet the Millennials 5 Meet Austin 6 SWOT 7 Big Idea 8 Media Rationale9 Market Areas10 Media Schedule11 Creative13 Evaluation23 Our Agency24 Embolden Communications intends to position Snapple as a fun, youthful drink that you just have to, “pop your top off” in order to enjoy. Our advertisements aim to capture our target which includes not just individuals in the age range of 21 to 38, but also those who have a youthful mindset. The tag line, “Pop Your Top Off” will be used across all mediums to emphasize that Snapple is not just a drink, but it’s an experience to enjoy and to enjoy that experience it’s as easy as popping off your top. Our campaign will reach our target market through highly digital based advertisements while using some of the traditional medias. With this approach we hope to reach a marketing goal of increasing sales by 5%, while creating 75% brand awareness and maintaining our, “drink of choice” stature in the heartland. 1 Executive Summary “At Dr. Pepper Snapple Group, it is our vision to be the best beverage business in the Americas. Our brands have been synonymous with refreshment, fun, and flavor for generations, and our sales are poised to keep growing in the future” y an p m o C on i s i V Snapple is a premium tea and juice brand born in New York City and is the drink of the heartland, but aiming to be everyone’s drink of choice. Snapple is currently sold through its Direct Store Delivery system and Warehouse Direct delivery system supported by twenty-one manufacturing centers with more than a hundred and fifteen distribution centers. Our mission is to emphasize that Snapple is a premium tea and juice that is fun, quirky with the idea that you can just have to “pop your top off” to enjoy a Snapple drink. Consumers should always choose Snapple as their drink of choice because with each Snapple consumers are able to have their own Snapple experience. Current Campaign Vision New York appeal: “That happens to be where our most passionate fans are, and we thought what we would like to do is tap into the passions those fans have and the love they have for Snapple and have them share that with the rest of the world.” - Marketing Director Brent Chism. 2 Campaign Objectives 1. To increase Beverage Market share by 5% 2. To sell over 20,000 cases 3. Use reminder advertisements to Heartlanders to stay in top of mind brand awareness OBJECTIVES 4. Use new social media marketing to become top of mind awareness to non-heartlanders 5. Create awareness in non-heartland states 6. Increase purchase frequency to 3x per year in light users 7. Minimize current backlash from #lovesnapple 8. Raise awareness to breast cancer-support/donate 9. Hold focus groups to improve product lines 3 Leading competitor selling 3.5 times more than Snapple Decreased sales by .2% the past year 99 cent price printed on the can to avoid retailer inflation Shies away from traditional media Has an active social media presence Expanding into coconut water and malt beverage markets • • • • • • Second to Arizona selling half as much Increased sales by 13% in the past year World’s best-known, and best-selling branded tea Advertised by Unilever agency Holds a partnership with PepsiCo. Uses television ads, used the Muppets in 2014 as a commercial during the Oscars • • • • Owned by Coca-Cola Has around 7% of the market share Launched in 2008 In 2014, spent the most ever on media including a commercial ran on National TV • Authentic home brewed taste provides feelings you get from the comfort of home • 30% of all dollar growth in the ready-to-drink tea category in 2014 4 CAN THEY COMPETE? • • • • • • MEET THE MILLENNIALS • • • • • • • • • • • • Millennials ages 21-38 Prefer drinks that are healthier than soda Grew up in online, electronic and socially-network filled world Generation that received the most marketing attention Most ethnically diverse generation Tend to be tolerant of difference Seen as more optimistic about the future of America Risk takers who try new things Enjoy sharing experiences through social media Active, busy lifestyles attending school and working part time Reside in big cities across the U.S. Prefers a grab-and-go drink that comes in many flavors 5 MEET AUSTIN Austin King is a 22-year-old business student at the University of California, Los Angeles. He lives a very active, busy lifestyle working part time at the University bookstore while going to school full-time and tries to stay involved on campus by going to events hosted by the student organizations he remains active in. He tries to live a healthy lifestyle by exercising at least three times a week and choosing beverages made from all-natural ingredients. In his spare time, he enjoys following and interacting with his favorite brands on social media and hanging out with his friends. 6 SWOT Strengths Weaknesses • Strong market position built on strong brand portfolio • Growing low-calorie and diet flavored soft drinks market • Strong focus on research and development • Expansion through acquisitions and partnerships • Wide geographic manufacturing and distribution coverage Opportunities • Excessive dependence on few market players Threats • Intense competition • Fourth largest brand in tea and juice category • Proposed tax on the consumption of sugared soft drinks • Non-Heartland user percentage is low • Increasing labor wages in the U.S. • Focus on sustainability initiatives 7 BIG IDEA Snapple is not just a drink, it’s an experience to enjoy. With Snapple you’re able to quench your thirst with the choice of an abundance of flavors, each providing its own experience whether you’re on the go or having a relaxing lunch in the park. Enjoying that experience is as easy as popping off your top. So, Pop Your Top Off. Anytime. Anywhere. Pop Your Top Off 8 bo n o i lde t n Communica s Em MEDIA RATIONALE 63% on digital Media 25% on traditional 7% on sponsorship 1 year campaign with a 50 5% contingency Our media plan targets our target market through the media platforms we consider they use the most. We have balanced our media platforms to reach the market in digtial, traditional, and through a sponsorship. Our media plan will focus on the high traffic moments for each respective platform throughout our year campaign. Each media platform will generate the neccessary reach and frequency to raise awareness of the Snapple brand outside of the heartland, and remain in top of mind mindset within the Heartland. million dollar budget Highly digital campaign consisting of: • • • • • • • • • • Paid Media Cable/Digital Internet Advertising Mobile Advertising Transit Outdoor Online Radio Social Media In-store Promotions Owned Media Sponsorship 9 We will use markets that consist of highly populated major metropoltain areas. We chose our top markets with the following considerations: 1.New York, NY 2. Los Angeles, CA 3. Chicago, IL 4. Philadelphia, PA 5. San Francsico, CA 6. Dallas, TX 7. Boston, MA 8. Atlanta, GA 9. Houston, TX 10. Tampa, FL s t Targe O O O O O O O O O O O O O O OO O O O O O O O O O O O O O O O O 10 O O O O O 11. Phoenix, AZ 12. Detroit, MI 13. Grand Rapids, MI 14. Kalamazoo, MI 15. Seattle, WA 16. Minneapolis, MN 17. Miami, FL 18. Ft. Lauderdale, FL 19. Denver, CO 20. Cleveland, OH 21. Akron, OH 22. Orlando, FL 23. Daytona Beach, FL 24. St. Louis, MO 25. Pittsburgh, PA 26. Portland, OR 27. Indianapolis, IN 28. San Deigo, CA 29. Nashville, TN 30. Columbus, OH 31. Milwaukee, WI 32. Cincinnati, OH 33. Austin, TX 34. Las Vegas, NV 35. Dayton, OH 36. Richmond, VA 37. Louisville, KY 38. San Antonio, TX 39. Birmingham, AL 40. Salt Lake City, UT 41. Colorado Springs, CO 42. Virgina Beach, VA 43. Buffalo, NY MARKET AREAS • Top public transportation markets • Cities with a high BDI for tea and juice drinks • Outside of the Heartland • Popualtion Map of United States markerts for each location MEDIA TIMELINE JAN | FEB | MARCH | APRIL | MAY | JUNE | JULY | AUG | SEPT | OCT | NOV | DEC MEDIA SCHEDULE DITIGAL Streaming Services Youtube Hulu Amazon Prime Crackle Fox Now ABC Now FXX Now The CW NBC Now Streaming Radio Pandora Spotify Soundcloud IHeartRadio Internet Banner Ads Youtube Hulu Amazon Prime Crackle Pandora Spotify Yahoo Yahoo Sports ESPN Sports Illustrated Fox Sports Reddit Ebay Yelp Perezhilton CNN MTV Buzzfeed Elite Daily 11 DEC | NOV | OCT | SEPT | AUG | JULY | JUNE | MAY | APRIL | MARCH | FEB | JAN MEDIA TIMELINE CONTINUED Mobile Advertising Pandora Spotify Soundcloud IHeartRadio Candy Crush Words with Friends Travia Crack Social Media Facebook Twitter Instagram Pineterest Google Plus Vine Owned Media Facebook Twitter Instagram Vine TRADITIONAL Transit Posted DMA cities Outdoor Posted DMA city billboards SPONSORSHIP Bottle Top Donation CONTIGENCY 12 CREATIVE ia ed M l ia Soc Snapple To reach the target market through their social channels, we will highlight thirty-second spots (pre-recorded ads for paid media cable/ digital), create pins for Pinterest (outfits to wear while drinking Snapple), ads on Facebook, promoted tweets on Twitter, and promoted images on Instragram. She showed me hers so I showed her mine and popped the question. Use #PopYourTopOff and show her the real facts. 13 We will have banner ads on YouTube, Hulu, Pandora, Yahoo, Ebay, Yelp, Perezhilton, and CNN to name a few. The ads will be animated and change upon hover. Inter net 14 We will produce multiple thirty second spots using elaboration and creativity to air on YouTube, Hulu, and other network streaming services to reach users watching related video and programming online or via mobile application. WIDE SHOT OF GUY CHECKING OUT GIRL IN BUSY CITY CUT TO MEDIUM SHOT OF GIRL LOOKING DISGUSTED SFX: MUSIC UNDER SFX: MUSIC UNDER WIDE SHOT OF HONKING, GUY AND GIRL ZOOM IN CARS TIRES SCREECHKISSING IN BEDROOM GIRL: “Excuse me?!” ING, HIGH HEELS CLACKING GUY WHISPERS IN GIRLS EAR: SFX: SOFT MUSIC PLAYING “Pop your top off” GUY: “Hey, pop your top off!” SFX: MUSIC UNDER al igit D / e l ab C CUT BACK TO MEDIUM SHOT OF GUY HOLDING SNAPPLE DRINK SFX: MUSIC UNDER CUT TO MEDIUM SHOT OF GIRL STANDS AND TAKES OFF HER GUY: “I’ll show you mine, if you show SHIRT me yours.” SFX: MUSIC DRAMATICALLY STOPS TO MEDIUM CUT TO CLOSE UP OF THE GIRL PANS CUT TO GUY SMILINGSHOT OF GIRL GUY HOLDS OUT HIS SNAPPLE PANS TO CUT GIRLTO WIDE SHOT OF GUY HOLDING HER SNAPPLE LOOKING CAP POINTING AT HER SNAPPLE DRINK AND GUY SHOWING EACHOTHER AWKWARDLY ANd SHAKING HIS GUY HANDS GIRL SNAPPLE THEIR SNAPPLE FACTS GIRL HOLDS UP SNAPPLE WITH HEADEXCITED YES CONFUSED LOOK SFX: MUSIC UNDER GUY POPS TOP OFF HIS GUY: “Get the real facts” SFX: MUSIC UNDER SFX: MUSIC UNDER SNAPPLE GIRL: “You want me to pop this top SFX: MUSIC IN BACKTROUND off?” GIRL: “Ooooooh, SFX: UPBEAT MUSIC okay!” CUT TO MEDIUM SHOT OF GIRL LOOKING CONFUSED SFX: MUSIC UNDER PAN TO GUY LOOKING AT GIRL CONFUSED GUY: “Uhhh.... That’s not what I meant” CUT CUTTO TOCLOSE CLOSEUP UPOF OFSNAPPLE SNAPPLE BOTTLE WITH THE WORDS “POP BOTTLE YOUR TOP OFF” COMING OUT OF THE TOP GUY: “Popping off your top has never been easier” SFX: SNAPPLE TOP POPPING OFF 15 SFX: SNAPPLE TOPS POPPING OFFMUSIC IN BACKGROUND WIDE SHOT OF GUY CHECKING OUT GIRL IN BUSY CITY CUT TO MEDIUM SHOT OF GIRL LOOKING DISGUSTED CUT BACK TO MEDIUM SHOT OF GUY HOLDING SNAPPLE DRINK CUT TO MEDIUM SHOT OF GIRL LOOKING CONFUSED SFX: MUSIC UNDER CARS HONKING, TIRES SCREECHING, HIGH HEELS CLACKING SFX: MUSIC UNDER SFX: MUSIC UNDER SFX: MUSIC UNDER GIRL: “Excuse me?!” GUY: “I’ll show you mine, if you show me yours.” CUT TO MEDIUM SHOT OF GIRL HOLDING HER SNAPPLE LOOKING EXCITED CUT TO CLOSE UP OF THE GIRL AND GUY SHOWING EACHOTHER THEIR SNAPPLE FACTS SFX: MUSIC UNDER SFX: MUSIC UNDER GUY: “Hey, pop your top off!” CUT TO WIDE SHOT OF GUY POINTING AT HER SNAPPLE DRINK SFX: MUSIC UNDER GIRL: “Ooooooh, okay!” 16 CUT TO CLOSE UP OF SNAPPLE BOTTLE WITH THE WORDS “POP YOUR TOP OFF” COMING OUT OF THE TOP SFX: SNAPPLE TOP POPPING OFF Billboards on all of the major highways within major metropolitan areas. r o o d Out 17 Transit 18 Taxi toppers and bus stop advertisements within major metropolitan areas including Los Angeles, Chicago, and New York. Onli ne R adio As the target market is constantly connected to their music, we will run fifteen second online and mobile application radio advertisements on Pandora, IHeartRadio, Spotify, and Soundcloud. 19 ip Sponsorsh 20 Breast Cancer Foundation and pink tops that are popped Snapple donates 10 cents, monitored by sales of that packaging. During the three months of our sponsorship we will be replacing our standard advertisements for outdoor billboards, transit, and internet banner ads. This will increase our reach as we partner with National Breast Cancer Foundation. Sponsorship 21 We will highlight our thirty second spots, fifteen second spots, post pictures, hold contests on Facebook, and highlight hashtags on Twitter and Instragram. 22 d e n w O ia d e M EVALUATION One Year Later... • Beverage market share will increase by 5% • Sold over 20,000 cases • Snapple will remain or enter top of mind awareness • Purchase frequency will have increased to 3x per year in light users • Backlash will have been minimized or eliminated from #lovesnapple • Focus groups will have caused improvement in product lines By progressively moving focus from outside of the Heartland we can move Snapple into the evoked set of consumers across the United States. With a highly digital campaign, and by taking a creative risk, we can effectively target the Millinneal consumers and have everyone across the nation popping off their tops. 23 Sources MEET THE AGENCY http://0-advantage.marketline.com.libcat.ferris.edu/Product?pid=C8D5F1141FD8-4294-96A1-2F1578F87328&view=SWOTAnalysis https://www.thrillist.com/drink/nation/what-the-hell-ever-happened-to-snapple DUSTI Gianatasio, David. “Updated: Diet Dr Pepper Shifts to Deutsch.” ADWEEK Online 23 Dec. 2008.General OneFile. Web. 21 Sept. 2015. http://adage.com/article/agency-news/y-r-loses-40-year-hold-dr-pepper/126219/ http://adage.com/article/agency-news/dr-pepper-snapple-moves-advertising-duties-mcgarrybowen/142264/ http://www.bevindustry.com/articles/86522-snapple-contest-enables-fans-towin-nothing LESLEIGH http://www.philadelphiaeagles.com/fanzone/contests/contest-rules/snapple-real-fact-sweepstakes.html http://snappletriteam.com AMANDA http://adindustry.answers.com/campaigns/memorable-snapple-advertising-campaigns http://usatoday30.usatoday.com/money/advertising/2004-12-21-snapple_x.htm http://turtletransit.com/#mg_ld_3022 http://snapple.tumblr.com http://snapple.com AMBER Snapple Facebook/Twitter http://www.fundinguniverse.com/company-histories/snapple-beverage-corporation-history/ https://www.thrillist.com/drink/nation/what-the-hell-ever-happened-to-snapple 24 ERIKA http://www.consumeraffairs.com/entertainment/snapple.html 2015-2016 NSAC Snapple Case Study