Witty Weird Wonderful 1 Table of Contents RESEARCH Executive Summary........... 1 The Challenge.................... 2 Research............................. 3 Competitive Analysis......... 5 Perceptual Map................. 6 SWOT Analysis..................... 7 The Target............................ 8 The Big Idea........................ 9 CREATIVE Broadcast.......................... 10 Digital................................. 11 Social Media..................... 13 Outdoor............................. 15 Print.................................... 16 LGBT Promotion................ 17 Point of Purchase............. 18 MEDIA Strategy............................. 19 Budget............................... 20 Schedule........................... 21 EVALUATION Campaign Evaluation..... 22 References........................ 23 Our Team........................... 24 2 Executive Summary We are all weird, and that is what our campaign is about. Snapple wants individuals to embrace that inner weirdness. They want people to show that being weird is not a bad thing. With Snapple being a brand that is known to be quirky, fun, and weird, individuals should be embracing themselves, their weirdness, and their quirks. With doing so, Snapple will be able to build a mutual weirdness and call it love. Key Problem Snapple needs to maintain sales in the Heartland (New York and surrounding New England) and stimulate trial and sales in other areas of the United States. Snapple should reach Top-of-Mind awareness with our target market. Our Challenge Build brand awareness within the target market. Increase sales by converting awareness of Snapple to Snapple as part of the consideration set. Increase purchase frequency in both the Heartland and Non-Heartland areas. Maintain growth in both Tea and Juice categories and increase by 1% in each. Brand Perception Snapple is currently viewed as a premium brand in the Tea and Juice category. The glass bottle lends itself to this consumer perception. Snapple is a fun and quirky brand. On the other hand, the consumer does not see it as consistent due to the multiple changes in ownership. Snapple is also seen as a drink of the past, and struggles to stay relevant. The Challenge and Objectives 3 People aged 20-39 drink 42.5% of tea consumed every year 4 Research 80% The percentage of US consumers who drink tea. The number of Millennials is even higher, with an estimated 87% of Millennials drinking tea. The conservatives estimate of the value of the Ready to Drink Iced Tea Industry 15x $5.2 billlion How much bigger the Ready to Drink Iced Tea industry is today than it was ten years ago. 5 What makes us better Drinking Snapple is not afraid to be different. From the iconic “pop” to the glass bottle, Snapple can’t be duplicated. It isn’t just about drinking tea, it’s about making a statement. 6 Lipton Iced Tea Arizona Gold Peak Tea Lipton Iced Tea is a leader in the Ready to Drink Tea industry, with a market share of 37.77%. Lipton also positions itself as a premium beverage. Arizona Tea trails Lipton with a market share of 29.12%. It is one of the main competitors for top of mind awareness due to its large product volume and low pricing strategy. Gold Peak Tea is owned by Coca Cola Co. and has a 2.62% share of the ready to drink tea market, the fourth highest share overall. Gold Peak had sales of $172 million. Competitive Analysis Perceptual Map 7 Our Specialty Our biggest strength is our quirky mindset. It can’t be replicated by our competition. We don’t just sell tea, we build a relationship with our consumer. We have a variety of flavors for anyone’s lifestyle and we live every day...Snapply. Room for Improvement Our pricing strategy weakens us, but it doesn’t have to necessarily. We are a premium tea, and we offer the best stuff on earth. It’s worth every penny. Look Out World Our biggest opportunities lie in our consumers, and the good news is there are a lot of potential customers out there. We just have to convince them to join the Snapple Revolution. Dangers of Business Life wouldn’t be as fun without a little risk, and we do have some threats. Our competition is fierce, but Snapple is always up for a little challenge. 8 SWOT Our Customer 18-30 years old Females first East Coast and West Coast Young professionals HHI: $150,000+ Never married Renters Attended College The “Wonder” Achievers Amanda is a 29 year old woman from San Francisco, CA. She works as a marketing coordinator and makes $75,000 per year. She has a boyfriend, Jake, but they haven’t discussed marriage yet. She rents a townhouse with Diana who works as a journalist and makes $40,000 annually. She has a Bachelor’s degree from UC Berkley. Amanda likes being unique, and she can do a killer Irish jig. The Target 9 Our creative strategy focuses on Snapple’s personality and being ourselves to intrigue the Heartland and non-heartland interest that will get them to try and continue to buy. Witty, Weird, and Wonderful is Snapple. We want to establish a stronger connection with our audience to inform them that we all have a little weirdness in us that sets us apart from the rest. As Dr. Seuss once said “Today you are you that is truer than true. There is no one alive who is youer than you.” #Whatsyourweird Witty Weird Wonderful Snapple (n): A drink for those prone to flights of fancy, the dreamers, and those who otherwise exemplify living life unconventionally 10 The Big Idea (Upbeat percussive music plays) (Man standing on sidewalk in Central Park opens Snapple with a “pop” then closes bottle) (Throws Snapple bottle) (Snapple bottle is caught by a juggler) (Juggler throws it off to a passing unicyclist) (Unicyclist tosses Snapple to a traceur performing parkour. He does a backflip off a wall and throws the Snapple bottle) (Snapple bottle is caught by a man spinning plates in one hand) (Snapple is tossed to a man playing unconventional “drums” This is the percussive sound. He takes a drink, music stops) (Cuts to logo screen with Snapple Bottle being placed on by hand) Man on drums: Snapple, what’s your weird? Broadcast 11 We will reach our target market through display ads on websites that our consumers love, such as Buzzfeed and through their unique musical tastes. We will also showcase our broadcast spot through digital sites such as Youtube and Hulu to better reach our target market. 12 Digital Smartphones have become ubiquitous for Millennials’ everyday life and the on-thego tool of choice for consumers. Snapple will introduce an app called SnAPPle. The app will feature promotions such as coupons or giveaways, real facts, interactive gaming, quizzes, reward badges correlating to activity on the app and purchase of Snapple, and WWW line. Rewards such as premium coupons will be given based on badges earned. It will incorporate social media with its easy login to Facebook, Google+, and twitter accounts. Consumers will be able to share their game scores, quiz results, or certain real facts of their choice with their social media accounts. This app will deliver an effective and appealing experience to our consumer. Mobile “Snapplication” 13 Using Facebook, Snapchat, Pinterest, Twitter, and Instagram, we will create an up-to-date online presence to keep Snapple in the minds of Millennials. These post will be created around the afternoon lunch time and late evening snack time. These posts will focus on being yourself with Snapple. The hashtag, #Whatsyourweird, will be integrated along all media. June 10th is National Ice Tea Day, the day of and days prior Snapple will promote a buy 1 get one free Snapple drink (individual bottles). We will use most of our social media posts during this time to highlight this occasion as well include #NationalIceTeaDay 14 Social Media 15 Billboards Three of the outdoor advertisements feature one of Snapple’s personalities each: one will showcase our witty persona, the second our weird and quirky side, the third will show the wonderful side with the hashtag #whatsyourweird. The hashtag reinforces the theme of our campaign. The fourth will be a digital board that will display our slogan “Witty, Weird, and Wonderful” following the hashtag #whatsyourweird. Transit Snapple will utilize bus shelters to promote the brand. Many Millennials living in large cities will fore go their own personal transportation in favor of public transport such as subways and public buses. 16 Outdoor Our print ads will range from four-color half page ads to cover pages. They will continue to assert our position as the quirky tea of choice. Print 17 Snapple Pride will be released for the month of June in support of Pride month. Snapple has always known its identity and has lived as a quirky, fun and unique brand and with marriage equality granted in 2015, we want to continue to encourage those who are true to themselves. Proceeds will go to an LGBT charity. The campaign will use the six bottle variety package that will showcase the rainbow pride flag. Each bottle will individually have a different color packaging which will promote diversity among the LGBT organization. 18 Snapple Pride A tracking study showed Millennials shop both impulsively and socially. More specifically, nearly three-quarters of their trips include no preparation, while more than 13 million Millennials are interested in social interaction around their shopping experience, Convenience Store News reported. POP displays can improve the likelihood of an impulse buy, especially for a demographic that’s already predisposed to making last-minute transactions. Since Millennials don’t typically come into a store location with a plan, Snapple can deploy effective displays and signage, as well as provide employee assistance, to dramatically increase in-store conversion rates. For food and beverage stops, convenience stores are almost twice as important to Millennials — consumers ages 18 to 34 — as fast-casual restaurants, says Harry Balzer, chief food industry analyst at NPD Group. Convenience stores accounted for 11.1% of Millennial food and beverage stops in 2014, compared to 7.7% in 2006. By comparison, fast-casual accounted for 6.1% in 2014 vs. 3.1% in 2006, according NPD’s annual “Eating Patterns in America” study. When our target audience enters a convenience store to pick up something quick to eat at 7-eleven they will want a beverage to go with it. Our 4ft Snapple refrigerated bottle display will be posted in the front entrance that opens up with smaller Snapple bottles inside that is cold and refreshing to buy. There will be a signage above the display saying “Witty, Weird, and Wonderful: share a pic with me #whatsyourweird.” This will be an engaging experience for millennials as they show the world who they are and not afraid to express themselves. Snapple also will have its own Independent Snapple Consultant that will offer free samples in selected stores to promote the release of any seasonal and new flavors. Point of Purchase 19 Television Millennials are a busy generation that seems to always be on the go. Although, 55 percent of them still time find to watch television as a daily routine. We will be advertising on the top four rated programs that Millennials’ watch; these include FOX, ABC, NBC, and CBS. Advertisements will be placed in late Early Fringe, Prime Access, and Prime Time when Millennials’ viewership is highest. Print Millennials may be a digital generation, but they love reading. That is why; Snapple has decided to place advertisements in the highest read magazines of millennial women. These magazines include Cosmopolitan, Seventeen, Essence, and Latina. Our focus on Essence magazine is because research has shown that African Americans prefer Snapple to other brands of Tea. Snapple also is focusing on Latina magazine, since they are the fastest growing demographic market in the US. The advertisements will be traditional 4 color ads, ranging from half a page, to a cover page. Social Media 20 Snapple’s main push is towards social media. One study found that Millennials check their phones on average 43 times a day. To stay in the minds of our consumers, Snapple will place engaging and creative advertisements on top rated social media sites such as Snapchat, Twitter, Instagram, Facebook, and Pinterest. On average, 71 percent of Millennial’s engage in social media daily, thus the heavy push on social media platforms. Digital Display and Broadcast be most active during the 4 to 6pm when 69 percent of mobile owners are active on their device. Snapple will be very engaging with consumers and push digital advertising heavy on the millennial market. Out-of-Home There will be four of our billboard advertisings heavily concentrated between May and August. Snapple will be focusing on placing billboards in the highest populated millennial cities. These cities will include San Millennials spend on average 18 hours a day on the Internet, and roughly Rationale 5.4 hours of that is spent lookOur campaign will continue to utilize ing at user traditional and non-traditional megenerate dia to build awareness for Snapple content. throughout the non-heartland without The Internet alienating the heartland. Our presalso acence in the online and mobile realm counts for will attract, engage, and educate 30 percent Snapple’s targeted audience. Tradiof their daily tional media will encourage the viewmedia coners in making better experiences. sumption. Snapple will be placing on advertisements on top sites such as Youtube, Hulu, Pandora, and Spotify. Millennials are also found to Media Strategy Antonio, TX, San Bernardino, CA, Orlando, FL, Miami, FL, and Detroit, MI. Three of the four billboards will be bulletin boards. Bulletins impact an increasingly mobile population such as our targeted consumer. It offers month-long presence and the visibility to influence commuters every day. This will generate brand awareness, offer unparalleled outdoor coverage, and impact commuters on-the-go and influences purchase decisions. With digital boards, 9 out of 10 people notice advertising copy on digital billboards. It keeps consumers updated in real time with flexible messaging options. We will also be able to change copy within minutes without any printing or installation costs. Television Social Media Total Cost: $13,987,472 Gross Impressions: 1,016,752,000 Total Cost: Gross Impressions: Print Outdoor Cosmo Total Cost: Gross Impressions: Essence Total Cost: Gross Impressions: Latina Total Cost: Gross Impressions: Seventeen Total Cost: Gross Impressions: Total Cost: Gross Impressions: $2,476,985 15,716,000 $1,433,600 7,588,000 $12,476,249 879,563,272 $2,387,942 9,493,400 Promotions Total Cost: Gross Impressions: $1,138,678 12,878,239 $369,526 2,588,000 $1,310,315 7,113,000 Digital Total Cost: $12,567,247 Gross Impressions: 7,235,986,980 Mobile Total Cost: Gross Impressions: Budget $500,000 2,013,298 Total Impressions: Total Cost: 9,189,692,189 $48,025,014 21 22 Schedule Evaluation The advertising campaign for Snapple will be evaluated using a variety of pretesting and post-testing methods. These tests will be able to measure the effectiveness of the campaign overall. Pretests will include Portfolio Tests, Copy Testing, and Mock Magazine Tests for print advertisements, and Trailer Tests, and Theatre Tests for television. Post-testing methods will include Penetration Tests and Recognition vs Aided Recall Tests. These tests will be able to provide results with how well the campaign is reaching the target market and if they are being drove to purchase the product. Campaign Evaluation 23 Tea Fact Sheet. (2014). Retrieved December 9, 2015, from http://www.teausa.com/14655/tea-fact- sheet Gil, L. (2015, March 9). Millennials Still Uninsured. Retrieved December 3, 2015. Millennial’s and the Big Shift in TV Habits (2015, June 4). In Media Life. Retrieved December 7, 2015. Hutchinson, A. (n.d.). Millennials Are All on Snapchat and Instagram, Right? Maybe Not. In Social Media Today. Retrieved September 29, 2015. Perez, S. (2014, August 11). Snapchat Is Now The #3 Social App Among Millennials. In Tech Crunch. Retrieved December 7, 2015. Verizon Digital Millennial Study (n.d.). In Verizon Digital Media. Retrieved November 21, 2015. Clasen, A. (n.d.). Why Instagram Is So Important To Millennial’s?. Retrieved April 22, 2015. Seven Years Into the Mobile Revolution (2015, August 26). In Yahoo Developers. Retrieved November 27, 2015. Taylor, K. (2014, October 9). Want To Reach Millennial’s. Retrieved December 7, 2015. MRI+ Media Mark Reporter SRDR Database 24 References Ryan Aldridge Research Analyst Account Executive Ryan is a thinker who enjoys books, beaches, and clever one-liners. Jasmine Barkley Chief Copywriter Media Specialist Jasmine is a dreamer who Ariel Moreno Traffic Manager Art Director Ariel is a go getter who likes playing the ukulele when she isn’t wrapped up in yarn. Austin Syrek Account Executive Media Specialist Austin is a rebel, who has a high sense of style and a knack for card tricks Our Team 25