THE WRITING CENTER - UC SAN DIEGO Issue 5 1 The Writing Center UC San Diego November 2014 IN THIS ISSUE STAFF WRITERS: CHIRAG KRISHNA, NICHOLE NOMURA Writing Across the UC System Educators from nine University of California campuses gathered at UC San Diego on Oct. 10 for the annual UC Writing Conference. The conference, held at a different UC campus each year, provides an opportunity for writing professionals throughout the system to share ideas and concerns related to the teaching of writing. The conference was hosted by UCSD’s six undergraduate writing programs and the Writing Center. Logistical support – including signage, check-in of participants, set-up, and cleanup – was provided by the Writing Center’s peer mentors. Writing Center peer mentors Caitlin Riley and Nichole Nomura help with logistics at the UC Writing Conference on Oct. 10. This year’s conference theme, “Global Students, Local Contexts,” focused on the growing international-student body in the UC system and the questions this poses for writing instruction and support. For the first time ever, the conference included a panel geared specifically towards writing centers, chaired by UCSD Writing Center director Madeleine Picciotto. Sue Cross and Kelley Ruble, representing the Center for Excellence in Writing and Communication at UC Irvine, provided an overview of the shifting demographics of the UC student population and explained the rationale for UCI’s decision to hire Englishlanguage instructional staff to support nonnative speakers of English in their writing center. UCLA Writing Center director Christine Holten addressed the challenge of training undergraduate peer tutors to work with international students who may have limited English proficiency – a growing constituency in all our writing centers. Dr. Picciotto discussed the situation at UCSD, where 24% of all Writing Center users during the 2013-2014 academic year were international students and 50% of users had a home language other than English. All four speakers stressed that writing centers are uniquely positioned to provide individualized support, but that they cannot be the only source of English-language assistance. Mentor Spotlights: page 2 By the Numbers: page 2 The Center Goes to the Middle: page 3 Staff Support As the Writing Center has become increasingly busy, the need for staff support has grown. This year, we are fortunate to have a new part-time administrative coordinator. Jenny Haden is a graduate of UC San Diego, where she majored in Literatures in English and worked for three years as a peer writing mentor. Jenny has delivered presentations about her writing center work at several regional and national conferences. She recently had an article about the role of conversation in writing tutorials published in Tutors: A Multiliteracy Journal. Working in the Writing Center has been a gratifying experience for Jenny. She says, “One of my favorite aspects is working with our new writing mentors. It’s exciting to watch them grow as they begin their work here. ” Student front-desk staffer Jaci Lerner stresses the value of having a professional coordinator. “Being able to depend on Jenny’s stability and knowledge lets us focus even more on the students we serve,” she says. THE WRITING CENTER - UC SAN DIEGO | Issue 5 2 Mentor Spotlights The 36 peer mentors who currently work at the Writing Center represent a wide range of backgrounds, interests, and experiences. Get to know some of our talented staff! Gabby Strasser Alex Lascher-Posner Niki Moshiri Year: Junior College: Roosevelt Major: Political Science Favorite Hobbies: Going to the beach, dancing, eating Year: Junior College: Revelle Major: Ecology, Behavior & Evolution Favorite Hobbies: Soccer, cycling, reading Year: Senior College: Sixth Major: International Studies Favorite Hobbies: Playing guitar, painting, drawing I really want to help my peers excel academically, and that’s what drew me to apply for a position as a writing mentor. Although I used to be a very competitive student, working at the Writing Center has taught me to be more sympathetic to others. I can identify with a lot of the students I work with, and that leads to a more positive experience for everyone. I’ve noticed that one of the biggest challenges students face with college-level writing is learning to rein in their ideas so that they’re manageable in a paper. Sometimes they come in with so many thoughts that their paper would be way too long! My biggest challenge as a writing mentor so far has been figuring out how to help students maintain their own ideas and creativity while guiding them to focus their writing more effectively. I try to assist students with organization and structure so that they can go ahead with their great ideas, but end up with clearer and more coherent papers. I’ve already changed my approach to my own writing since I began working here this fall. When I receive prompts in my classes now, I think about what kind of advice I’d give to another student, and that makes the paper seem more conquerable for me. My decision to apply to work at the Writing Center this year was heavily influenced by my professors and TAs in the Revelle Humanities Program. While they were demanding, they taught me so much, and even managed to get me interested in subjects that I had never enjoyed before. After making it through the program, I was inspired to pass on what I had learned about writing to other students. It isn’t always easy in a Writing Center session for me to convey my feedback to the student I’m working with, and to explain the thoughts I have in my head. But I feel that this difficulty helps me relate more to students who may have trouble translating their thoughts onto paper. I’ve drawn on my past experience talking to TAs to help me with this, and I’ve attempted to use in my own sessions some of the techniques that my TAs used to help me. It’s so satisfying to be able to assist people with their writing. I’ve tutored math before, but working with writing is different and exciting because it’s open-ended. I try to help students do the best they can with the ideas they have – an essential skill for being a good writing mentor. The atmosphere in our Writing Center is great – so friendly and welcoming. My colleagues are a wonderful group of people, and we have an amazing director. I look forward to coming to work every day! I go into each appointment with a friendly approach, so that students feel comfortable openly discussing their concerns about writing. I value active listening, a technique I employ so that students know that their concerns are being heard and addressed. I want to be sure I’ve done all I can to help. I’ve encountered a myriad of writing styles in my sessions. With each session, I’ve learned new ways to help students more effectively, and I’ve become a better writing mentor over the past two years. I’ve also become a better writer. I take a more objective view of my paper drafts, and I‘ve developed a more structured approach to my writing process. Having the opportunity to talk about my Writing Center work at academic conferences and sharing ideas for center improvements with our director have been invaluable to my professional development. I know these experiences have helped to prepare me for life beyond the Writing Center! The Writing Center by the Numbers Since the Writing Center opened for the 2014-2015 academic year, more than 700 students have sought one-on-one or group assistance for writing projects in 85 different courses (as of Nov. 13, 2014). Over 40% of center users have already returned for more than one session. Sunday evening drop-in hours have become very popular, and group workshops have drawn in many new Writing Center visitors. A total of 26 different workshop topics are being offered this quarter, and over 200 students have attended workshops so far. The most heavily attended workshops have been those addressing writing expectations for the Dimensions of Culture Program in Marshall College, which have drawn capacity crowds. 243 workshop participants 42% multiple visits 716 students this yearso THE WRITING CENTER - UC SAN DIEGO | Issue 5 Students Speak Out - - - - 3 The Center Goes to the Middle “I’ve been to the Writing Center for every paper over the past two years – the peer writing mentors here are awesome!” Mason Chu, Marshall College “I came to the Writing Center for help with my statement of purpose. The writing mentor helped me improve my writing, and was able to provide insight on how my application might be read by the committee.” Jimmy Nguyen, Revelle College “The Writing Center is great – I can get feedback anytime, since it’s so easy to make an appointment. The sessions are so helpful, and I feel much more comfortable with my essay.” Ricardo Pinto, Roosevelt College UCSD writing mentor Claire Johnson offers tutoring tips to Chula Vista Middle School students. “Every time I’ve been to the Writing Center with an incomplete draft, the writing mentors have inspired me to think of ways to reflect on the topic and finish my paper. They’re great at helping me to understand the paper prompts.” Yunen Ding, Marshall College “I come to the Writing Center every quarter, and the peer writing mentors are so helpful. I’m not sure what my GPA would be without their help!” Edgar Ehrenfeld, Warren College Find out more about the Writing Center at UC San Diego: writingcenter.ucsd.edu facebook.com/ucsdwritingcenter twitter.com/writeUCSD writingcenter@ucsd.edu Peer writing mentors Niki Moshiri and Marianne Zape answer audience questions after their presentation at the IWCA/NCPTW conference in Orlando on Oct. 31. When a Language Arts teacher at Chula Vista Middle School decided to create a writing center at her school, she knew she wanted to follow the best practices in the field. To gain a greater understanding of the operations of college-level writing support services, she contacted the director of the Writing Center at UC San Diego – and so began an informal partnership between the writing centers at two very different institutions. In a fruitful meeting in September, UCSD’s peer writing mentors explained their own training and preparation to the Chula Vista Middle School writing center director, suggesting practices that might be useful in a middle school setting. Plans were then made to connect the student tutors at Chula Vista Middle School with the peer writing mentors at UCSD. In the past few weeks, several of UCSD’s writing mentors have visited Chula Vista Middle School to speak with the students serving as peer tutors in the school’s brand-new writing center. They have offered tips for conducting successful tutorial sessions and have answered questions on everything from how to be a good tutor to what the food is like in college! Chirag Krishna, who met with the Chula Vista students on Nov. 3, says, “Speaking with the students was a wonderful experience. They’re a great group of kids,” he explains, “and I really appreciated the way that talking to them prompted us to reflect on our own experiences as writing mentors. I look forward to participating in more volunteer outreach activities.” The Writing Center Community From Oct. 29 through Nov. 1, four representatives of the UCSD Writing Center joined over one thousand writing center professionals from around the world in Orlando, Florida for the annual conference of the International Writing Centers Association (IWCA). This year the IWCA conference was held in conjunction with the National Conference for Peer Tutoring in Writing, drawing undergraduate and graduate-student tutors together with faculty and administrators for a wide variety of sessions relevant to writing support. Three of UCSD’s peer writing mentors – Niki Moshiri, Nichole Nomura, and Marianne Zape – delivered a thought-provoking presentation at the conference. Their talk, entitled “Tutors Taking Charge: Programmatic, Pedagogical, and Institutional Innovation,” included many examples of our center’s peer mentors taking the initiative to institute new procedures, policies, and projects within the Writing Center and beyond. Marianne Zape notes, “It was a great experience to be able to share my perspective with fellow writing center personnel, and to hear from them about their views.” Nichole Nomura adds, “It was interesting to see the ways in which tutors and directors engaged on an academic level. I was really glad to be able to attend a joint conference.” Writing Center director Madeleine Picciotto also spoke at the conference, in a panel on “Collaborative Craft: Writing Programs and Writing Centers Working Across Boundaries.” Dr. Picciotto observes, “The IWCA conference is always collegial and productive. I’ve come back with many new ideas that I hope to incorporate into our own practice. Connecting with the broader writing center community keeps us up-to-date and in the know!”