Career Interest Clusters University Career Services has structured its career development model around students’ career interests. This allows you to break out of the confines of viewing career opportunities based on your major and opens the door to a larger picture of your post-graduation options. Workshops, networking events, and job/internship postings within CareerKnight are now structured around the career cluster model. How to Join a Cluster Register for a cluster within your profile section of CareerKnight today and get involved in exploring new career opportunities! Join a Cluster Still Deciding? Explore the following Career Interest area: Agriculture, Environmental, Food & Natural Resources Arts & Entertainment Business & Communications Education, Public, and Human Services Health, General Science, Technology, Engineering, & Mathematics Cluster Liaisons: Doug Ricci Career Development Specialist Gateway Transit Village 848-932-0137 douglas.ricci@rutgers.edu Andrew Seguel Career Development Specialist Gateway Transit Village 848-445-5584 andrew.seguel@rutgers.edu Arts and Entertainment Related Career Interests: Administration Animation Architecture Art Therapy Creative Writing Fashion Film Productions Fine Arts Cluster Liaisons: Doug Ricci Career Development Specialist Gateway Transit Village 848-932-0137 douglas.ricci@rutgers.edu Graphic Arts Interior Design Media and Entertainment Performance Talent Management Andrew Seguel Career Development Specialist Gateway Transit Village 848-445-5584 andrew.seguel@rutgers.edu Business and Communications Related Career Interests: Business Communications Sales Marketing Management and Consulting Accounting and Finance Human Resources Cluster Liaison: Scott Borden Career Development Specialist Gateway Transit Village 848-932-0141 scott.borden@rutgers.edu Visit careers.rutgers.edu for more information. Education & Public & Human Services Related Career Interests: Education Government Law Military Non-Profit/Human Services Cluster Liaisons: Monica Bryant Career Development Specialist Gateway Transit Village 848-932-0143 monica.bryant@rutgers.edu Sylvia Cordero Career Development Specialist Gateway Transit Village 848-932-0140 sylvia.cordero@rutgers.edu Food and Agriculture & Environmental and Natural Resources Related Career Interests: Agribusiness Agronomy/Plant Science Animal Care/Veterinarian Environmental Conservation Environmental Public Policy Farming/Ranching Food Science Forestry Production, Animal Sustainability Wildlife Cluster Liaison: Larry Jacobs Career Development Specialist Gateway Transit Village 848-932-7997 best2u@rutgers.edu Health, General Sciences, Technology, Engineering, & Math Related Career Interests: Computer/Technology Engineering Cluster Liaisons: Health Care/Medical Scientific Research Joe Scott Career Development Specialist Busch Student Center 848-445-5578 joe.scott@rutgers.edu Tamara Peters Career Development Specialist Busch Student Center 848-932-0144 tamara.peters@rutgers.edu Mindy O'Mealia Career Development Specialist Busch Student Center 848-445-5591 mindy.omealia@rutgers.edu Contact Us Busch Student Center 604 Bartholomew Rd, Piscataway, NJ 848.445.6127 RUcareers Gateway Transit Village, 4th FL. 106 Somerset St. New Brunswick, NJ 848.932.7997 RutgersCareerServices TABLE OF CONTENTS Chapter 1: Chapter 4: Get to Know University Career Services Find an Internship/Job Locations..................................................................................1 Introduction of Career Interest Clusters.................................1 Overview of Services for Students..........................................2 Strategies for Finding an Internship/Job..............................25 Using CareerKnight for the Internship/Job Search...............26 Preparing for Career and Internship Fairs.............................27 How to Present Your Elevator Pitch at Career Fairs, Interviews and Networking Events........................................28 Developing Your Online Presence for the Job and Internship Search............................................................30 Earning Credit for Your Internship.........................................31 The Academic Job Search for Doctoral Students.................32 Internship and Job Search for International Students..........33 Preparing for the Interview Process................................34–35 Behavioral Interviews.............................................................36 Dress for Success...................................................................37 Typical Questions Asked by Employers.................................38 Tell Me About Yourself—The Two-Minute Drill...............39–40 Chapter 2: Explore Majors/Careers and Build Experience Explanation of the Career Decision-Making Process .............3 Know Yourself.......................................................................3 Explore Careers....................................................................3 Make a Plan..........................................................................4 Take Action...........................................................................4 Explore Majors and Careers....................................................4 Why Major Doesn’t Always Equal Career ...........................4 Consider a Career Interest Cluster......................................4 Research Career Interest Clusters.......................................5 Select a Career Interest Cluster and Major/Minor..............5 Explore Careers through Informational Interviews—Connect with alumni and professionals to learn about fields..........................................6 Are you Internship Ready? Experiential Education—Exploring careers through Internships................................................................................7 Chapter 3: Prepare for the Internship/Job Search Develop a Resume...................................................................9 Self-Evaluate.........................................................................9 Research Your Target Market...............................................9 Identify Transferrable Skills..................................................9 Select a Resume Format....................................................10 Anatomy of a Resume............................................................10 Tips to Strengthen Your Resume...........................................11 Utilize Keywords.................................................................11 Use Accomplishment Statements......................................12 Power Verbs.......................................................................13 Resume Samples..............................................................14–17 CV Samples for Graduate Students.................................18–19 Grab Their Attention With a Winning Letter or Email.......................................................................20 Professional Email Guidelines............................................20 Cover Letter/Thank-You Letter/ Email Samples..............................................................21–23 EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Chapter 5: Make an Impact at Your Internship or Full-time Job Workplace Etiquette........................................................ 41-42 Establishing Your Professional Reputation............................42 Chapter 6: Explore Graduate & Professional School Is Graduate School Right for You?...................................43–44 Guidelines for Writing Your Personal Statement...................45 Sponsors: Graduate Program Index.......................................................46 Employer Index......................................................................56 UNIVERSITY CAREER SERVICES CAREER & INTERNSHIP GUIDE Rutgers, The State University of New Jersey, New Brunswick, University Career Services In order to participate in on-campus interviewing on the Rutgers University campus, employers are required to follow University guidelines. All employers affirm that they are an equal opportunity employer, offering employment without regard to race, religion, ancestry, sex, sexual orientation, marital status, national origin, or age. They provide equal employment opportunity to people with disabilities, disabled veterans, and veterans of the Vietnam era. Rutgers University has adopted a policy requiring employers using University facilities for recruiting purposes to affirm in w riting that they do not discriminate in their employment practices against applicants in any of these categories. However, where employers believe applicants in any one ofthese categories are unable to meet their occupational qualifications for employment, the employers may continue to use the facilities of University Career Services if they inform such offices of their policy and the reasons that justify it. An example is the U.S. military, which by executive order excludes persons based on age, physical disability, and sexual orientation. Statements from these employers are on file with University Career Services. CareerKnight 1 Go to careers.rutgers.edu/CareerKnight 3 Complete the Profile section. 2 Enter your NetID and password. 4 Take advantage of the options described below as well as many others available through CareerKnight. Profile Settings Home Profile Settings My Documents Online Career Tools Internship & Job Listings Employer Information Interview Schedules Connect with RU Alumni to Ask Questions Events & Workshops Schedule an Appointment Enter and edit information on your background and the type of positions you are seeking. Meet with a Career Development Specialist. My Documents Events & Workshops Upload and manage multiple resumes and cover letters. Internships & Job Postings Search and apply for jobs and internships. Schedule an Appointment View and sign up for programs and events. VAULT Vault: Industry Guides Student-Alumni Career Connections: Find RU Alumni Get Career Advice from Alumni Connect with alumni to learn about career paths. Employer Information Additional Online Career Tools Search employers and review organization information. Access additional listings, employer, and geographic information. careers.rutgers.edu Get to Know University Career Services Chapter 1: GET TO KNOW UNIVERSITY CAREER SERVICES careers.rutgers.edu Offices College Avenue Campus: Gateway Transit Village 106 Somerset Street, 4th Fl. New Brunswick, NJ 08901 848-932-7997 732-932-0320 (Fax) Busch Campus: Busch Campus Center 604 Bartholomew Road Piscataway, NJ 08854 848-445-6127 732-445-6150 (Fax) How to Use This Guide Whether you are an undergraduate, graduate, doctoral student, or alumni, the University Career Services Career & Internship Guide will help you achieve your career development objectives. This publication was developed as a helpful tool to assist you throughout your time at Rutgers and is strategically designed to help you achieve your career goals including making appropriate career decisions, exploring different careers, preparing for the internship/job search, networking, interviewing, and more. We look forward to assisting you in your career journey! CAREERS.RUTGERS.EDU Learn About Career Interest Clusters and Meet Our Career Development Specialists! University Career Services uses a career development model focused on career interests. This allows students to break out of the confines of viewing career opportunities based solely on college majors and opens the door to a larger variety of options. Our Career Development Specialists are subject matter experts in each career interest cluster and can help students identify the skills necessary to pursue careers within that industry. ARTS, ENTERTAINMENT & STUDENTS STILL DECIDING DOUG RICCI Gateway Transit Village 848-932-0137 dricci@rutgers.edu EDUCATION & PUBLIC AND HUMAN SERVICES ANDREW SEGUEL Gateway Transit Village 848-445-5584 andrew.seguel@rutgers.edu MONICA BRYANT Gateway Transit Village 848-932-0143 mbryant@rutgers.edu BUSINESS & COMMUNICATIONS HEALTH, GENERAL SCIENCES, TECHNOLOGY, ENGINEERING, & MATH JOE SCOTT Busch Campus Center 848-445-5578 joscott@rutgers.edu FOOD AND AGRICULTURE & ENVIRONMENTAL AND NATURAL RESOURCES MINDY O’MEALIA Busch Campus Center 848-445-5591 mindy.omealia@rutgers.edu SYLVIA CORDERO Gateway Transit Village 848-932-0140 scordero@rutgers.edu TAMARA PETERS Gateway Transit Village/ Busch Campus Center 848-445-5586 tjp151@rutgers.edu SCOTT BORDEN Gateway Transit Village 848-932-0141 sborden@rutgers.edu WHY JOIN A CLUSTER: Students within a cluster will have the opportunity to engage in tailored: Career appointments with cluster liaisons | Programs and workshops Networking events and panels | Job and internship opportunities within CareerKnight | Career and internship fairs | Employer site visits | Weekly announcements LARRY JACOBS Gateway Transit Village 848-932-7997 best2u@rutgers.edu How to Join a Cluster: Register for a cluster within your profile section of CareerKnight today and get involved in exploring new career opportunities! CAREER & INTERNSHIP GUIDE 1 Get Getto toKnow KnowUniversity University Career CareerServices Services Services for Undergraduate and Graduate Students Peer Career Educators (PCE) Can Help Fellow Students! UCS supports the career development of degree seeking students at the New Brunswick campus. Activate your CareerKnight account to access the services below. PCEs are specially trained to help undergraduate students with resume critiques and to answer general questions about University Career Services. You’ll also see them around campus conducting presentations! Overview of Services for Students University Career Services is committed to assisting you with making connections between your academic experience and career paths. We provide career-related counseling, resources, and programs to help clarify your academic and career goals, establish career plans, develop job-search strategies, and make successful career transitions. Individual Career Career Assistance Assistance Individual Do you need help choosing a major, developing your career plan or looking for a job or internship? Are you planning on going to graduate school? Schedule an individual career assistance appointment today. Our Career Development Specialists can provide guidance, and serve as valuable resources. Career & & Internship Internship Fairs Fairs Career Show employers your value at one of our various fairs throughout the year! Meet recruiters and make the most of every opportunity. Learn about organizations in which you are interested. Ask questions while making a good impression with recruiters, human resources professionals, and industry specialists. Employer Networking Networking & & Information Information Sessions Sessions Employer Learn everything you want to know about a potential employer, while seizing the opportunity to create a positive impression. University Career Services will host a variety of organizations for networking and information sessions each year. On-Campus Interviewing Interviewing (OCI) (OCI) Program Program On-Campus What could be better than employers coming to you for an interview? How do you take advantage of this opportunity? Put your CareerKnight account to use by applying for interviews through the OCI program. Employers will review applications and invite potential candidates to interviews during their campus visits. Workshops & & Events Events Workshops Look for our event offerings in subject areas that are relevant to YOU! Attend a workshop and learn how to network, develop internship/job search strategies, polish your interview skills, and more. Participate in one of our many networking events or panel discussions. You can always find the most up-to-date listing of programs on our website. Rutgers Internship Internship & & Co-op Co-op Program Program (RICP) (RICP) Rutgers RICP is an online pass/fail course designed to accompany your internship or co-op. Earn academic credit during the fall, spring, and summer sessions (winter session is not an option). The course consists of career-related assignments. You can also gain an advocate through your course instructor who can help you navigate issues in your work environment. Course Courseapply creditstowards apply towards graduation as general credits graduation as general elective elective credits. credits. Get Connected Connected Get We are are here here for for you you 24/7 24/7 We Our online resources will help you get the inside scoop about careers in which you are interested, create a resume, practice interviewing, review listings, and apply for job and internship positions and much more. Visit us online at careers.rutgers.edu to explore the full range of what is available. Online Tools CareerKnight: This is your main career management system and virtual career center. Request appointments with a Career Development Specialist and register for workshops. Apply for jobs and internships. Schedule interviews through the On-Campus Interviewing Program. Access the following tools via CareerKnight: Candid Career: Get career advice from industry professionals at any time through these informational videos. Watch interviews and explore your career options. Vault: All that you ever wanted to know about a particular industry is at your fingertips. Take a look and learn about the industry trends, strategies, and detailed organization information. CareerShift: Search, store, and record job listings from every job board out there! Take advantage of in-depth informational tools to gain direct contact information for various organizations. FOCUS 2: Use this online tool to make informed career decisions by assessing your skills, interests, and values. GoingGlobal: Thinking of going global with your career? Utilize country and city guides to learn about a variety of options. Information on visas is also included. S JOB Liberal Arts Jobs: Search entry level or early career jobs geared toward individuals focusing on liberal arts, fine arts, or humanities through “Current Jobs for Graduates.” Resume Builder: Develop strong resumes and cover letters by using the Resume Builder module found in CareerKnight. View approved resume samples and get ideas for strong bullet points. Student-Alumni Career Connections: Access Rutgers alumni who are willing to provide career advice. Search the database by major, job title, employer, and more to learn about their career paths. Mock Interview: Would you hire you? Use this virtual mock interviewing service and decide. This is your chance to practice, get feedback, and learn by watching yourself. 2 2 CAREER & & INTERNSHIP INTERNSHIP GUIDE GUIDE CAREER CAREERS.RUTGERS.EDU CAREERS.RUTGERS.EDU Chapter 2: EXPLORE MAJORS/CAREERS AND BUILD EXPERIENCE Two of the biggest decisions you will face at Rutgers are deciding what to study and what to do once you graduate. These are important decisions that require thoughtful consideration. Some students identify their choice of major and/or career early on, while others need more time to explore and research the various options. There are several objectives to consider when choosing a major and career. These objectives include knowing about yourself, learning about the world of work, understanding how you make decisions, and taking steps to test your decisions. The following graphic represents steps to take when making these important decisions: KN O AC O N TI 1 EX PL TA K E N Know Yourself Personality is how well you fit in certain work environments; interests are what you enjoy doing; skills are what you do well; and values are what motivates you to work. Clarifying this self-knowledge will help you to find options that might be a good fit for you. UCS offers various career assessments including: Focus 2, Myers-Briggs Type Indicator, and the Strong Interest Inventory. PL A Areas to Explore: Career Interest Clusters Job Functions & Industries Major/Minors Experiential Education W URSELF YO EERS CAR RE O Areas to Explore: Personality Interests Skills Values M A AKE 2 Areas to Explore: Your Decision-Making Style Pros/Cons of Majors & Careers Fit Between Self & Career Evaluate Options Select Career & Major Areas to Explore: Resume/Cover Letter Interviewing Skills Internship & Job Search Graduate School Explore Careers Many students have had limited exposure to the broad range of available career options. You may know about the more obvious career choices, but there are many careers you may not have considered simply because you don’t know they exist. There are also many careers about which you may have incomplete or inaccurate information. (Continued on next page) CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 3 Explore Majors/Careers and Build Experience Explanation of the Career Decision-Making Process Including Self-Assessment Explore Majors/Careers and Build Experience 3 Make a Plan We don’t all approach decision making in the same manner. There are many different decision-making styles, such as “intuitive,” “play-it-safe,” “impulsive,” and so on. Meeting with a Career Development Specialist can help you match what you’ve learned about yourself with what you’ve learned about the world of work. Then you can develop a plan to pursue a particular major and/or career. 4 Take Action Once you’ve decided on a potential career path, you need to start gaining both hands-on and academic experience in order to be competitive in the job market or graduate school application process. Choice of a major is only one factor in determining your future job prospects and career path. College graduates are evaluated on their complete package: academic achievements, choice of electives, campus and community involvements, internship and work experiences, skills, personal characteristics, and more. Your experiences often tell employers more about your potential than your major alone and play a large part in determining employers’ interest in you. Read the following pages for more details about the above steps. Explore Majors and Careers To evaluate the fit of a major and career you must consider what you have learned about yourself through honest self-assessment (see previous page: “Know Yourself”). Next, it is important to remember that a college major does not always equal a specific career path. Why Major Doesn’t Always Determine Career Some people believe that for every occupation there is a specific corresponding academic degree. While there are occupations that do require specific academic majors for certification (i.e., nursing and engineering), many do not. In fact, many graduates are working in career fields that are not directly related to their undergraduate program of study. Consider college majors as if they were falling along a scale. At one end of the scale there are degree programs that are highly specialized in nature and provide specific knowledge and skills pertinent to a given occupation (i.e., nursing). At the opposite end of the scale there are liberal arts degrees (i.e., Art History and English) that provide broad and highly transferable skills. In the middle lie degree options that are somewhat focused in terms of specific knowledge acquired and yet are still quite transferable (i.e., Business and Communication). “ I’m an Art History major interning at an engineering firm doing design work. Don’t let the concept of your major restrict your choice of employer! ” GRACE CHI Requirements Engineering Intern Siemens AG 4 CAREER & INTERNSHIP GUIDE Time taken during your first two years of college to explore career options will help you determine what educational plan best suits your needs. Refer to the UCS website (careers.rutgers.edu) to review the First-Year and Second-Year Action Plans. If you have possible career fields in mind, take the time to research educational requirements, necessary skills, pre-requisite courses, and hands-on experiences. Consider the “majors scale” and determine whether a more specialized body of knowledge and/or major is required for your interest area(s). You may pursue a liberal arts major and supplement it with a minor, concentration, or certification. A liberal arts foundation offers a broad background in communication, critical thinking, and problem solving skills, as well as the ability to learn. These are skills that employers value, especially when coupled with more occupation-specific skills, acquired either academically (i.e., a minor) or experientially (i.e., an internship). Finally, be sure to schedule an appointment with a UCS Career Development Specialist to discuss your ideas, help you understand where you reside on the “majors scale,” and help you match your interests, values, and skills to an occupational career interest cluster. CAREERS.RUTGERS.EDU I. Consider a Career Interest Cluster Before Choosing Your Major WHAT IS A CAREER INTEREST CLUSTER? Explore Majors/Careers and Build Experience a grouping of occupations and broad industries based on commonalities Understanding the career interest cluster approach to career decision making changes the question from a one-step to a two-step process: ONE STEP 1 “What can I do with a major in ____________?” TWO STEPS 1 2 What job functions, industries, and work settings interest me? (i.e., choose a career interest cluster [see chapter 1] What coursework and hands-on experience would be beneficial? II. Research Career Interest Clusters III. Select a Career Interest Cluster and Major/Minor • Schedule an appointment (via CareerKnight) with a Career Development Specialist. • Select a career interest cluster in your CareerKnight account to receive targeted email messages informing you about cluster-specific workshops and internship/job opportunities. • Register for our “Career Exploration & Networking” programs (via CareerKnight) to meet professionals working in a variety of industries and performing various job functions. • Use the Student-Alumni Career Connections (via CareerKnight) and LinkedIn to contact professionals about their careers, a process known as informational interviewing (see the section on Informational Interviewing). • Use Vault (via CareerKnight), O*NET, and the Occupational Outlook Handbook (bls.gov/ooh) to review descriptions about industries and job titles. • Review “Explore Majors & Careers” on the UCS website, attend the Majors Fairs in October and March, and register for “Choosing a Major” workshops (via CareerKnight). • Visit academic departments (e.g., websites, speak with faculty and students), meet with academic advisors/deans, sit it on classes, and consider research via opportunities on campus such as Aresty. • Become internship-ready by engaging in experiential education, such as student organizations and other campus activities (see Are You Internship Ready?). Refer to the UCS website (careers.rutgers.edu) to review the action plans by academic year (e.g., Junior Year Action Plan) for additional steps to follow. CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 5 Exploring Careers Through Informational Interviews Explore Majors/Careers and Build Experience Exploring careers from a professional’s first hand perspective is a valuable way to learn if a particular career is an option for you to consider. Whether you have questions about the day-to-day operations of a job, the proper points of entry for a field of work, the best courses to take, or internship experiences to explore, you’ll find answers that will help develop your thoughts around suitable careers. How Do I Find People to Interview? Student-Alumni Career Connections: University Career Services offers an online database of Rutgers alumni willing to provide career advice. Search the database by major, job title, employer, and more to learn about alumni career paths. You can access this network via your CareerKnight account. Academic Departments: Consider reaching out to professors, or teaching and research assistants with whom you are in contact. Many remain connected to a community of professionals in their fields of expertise. LinkedIn: This professional social networking platform allows you to connect with Rutgers alumni and other professionals individually, by industry, or through LinkedIn groups. Set up a free student or professional account via the Rutgers Alumni LinkedIn Group. Family and Friends: Think about your family, friends, and neighbors. They may work in fields that interest you. Conversations with them may help you learn about career fields. CareerShift: CareerShift helps job seekers successfully navigate the published and hidden job market to find employment. It can also provide you with contact information for Rutgers alumni working in various organizations. Students can access this system using the link under the “Students” section of our website. Professional Associations: By definition, a professional association is a nonprofit organization seeking to further a particular profession, the interests of individuals engaged in that profession, and the public interest. Consider These Pointers for Maximizing Informational Interviews: 1. Conduct research: Learn what you can about their current or past careers, area of specialty, and educational background. Let him or her know the source by which you’ve identified them and set a short time limit for how long you’d like to speak (i.e., “Do you have time for a 15 minute conversation?”) 2. S eek to have conversations, not ask for jobs: One of the best ways to approach your potential contacts is to lead your requests by humbly telling them that you are a student (or recent alumni) seeking career information and that you are simply interested in learning about the work that they do. 3. Ask for referrals: Express a desire to remain in contact if you prefer. Do not wear out your welcome. Ask if the professionals have other colleagues with whom you might connect in order to learn more. Be sure to express your thanks after the meeting, as well as in follow-up messages. These are a few suggestions you can use to explore informational interviews. Consider making an appointment with one of our Career Development Specialists for a more customized approach. Sample Questions e prepared to lead the conversations: B You should have a list of questions ready to ask. Examples include: • Can you tell me about your career path and how you got where you are? • What are the different entry-level jobs in this career field? • What do you do on a typical day? • What background or experience is required or helpful? 6 CAREER & INTERNSHIP GUIDE • What aspects of this career field do you like/dislike? • What courses might be helpful for me to enhance my chances for employment in the field? • How competitive is the job market? • What is the salary range at the entry-level and higher levels? CAREERS.RUTGERS.EDU Gain Experience: Are You Internship Ready? Gaining Experience Getting Involved Joining a student organization, volunteering on campus or at a local nonprofit, working part-time, or participating in research with a faculty member, all represent valuable experiences that help build skills to include on your resume. From these experiences you can begin developing key skills employers seek such as time management, teamwork, and leadership. These experiences are the stepping-stones to increase your marketability for future internship opportunities or being “internship ready.” Get started on creating your strategy for gaining experience and being “internship ready.” Review the action plans for each academic year on the University Career Services website and meet with a Career Development Specialist. You can also begin exploring career interest clusters with the goal of identifying one to two of the career interest clusters available (see Chapter 1). “ Get an internship! Mine allowed me to network with some of the best in the industry and opened doors to additional employers like Google and Microsoft. ” DAVID PATRZEBA Software Engineering Intern Amazon.com Getting Internships Once you have gained experience and identified your major and career interest cluster, you can begin to identify and pursue internships. Internships provide the opportunities to gain professional-level experience, explore career options, and in many cases, earn compensation. Internships can also help you find full-time employment and boost your marketability for graduate school. Students can participate in internships at any stage, but most students obtain their first internships after their sophomore year and many students complete multiple internships. Chapter 4 provides information on the tools and resources available to help you find an internship and opportunities to earn credit for your internship. Chapter 5 outlines how to make the most of your internship experience. Rutgers Internship & Co-op Program (RICP) Earn credits for your internship or co-op. There are two tracks for the program: • Internship Program (3 academic credits) • Co-op Program (6 academic credits) For more details and to access the online application go to careers.rutgers.edu/RICP. CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 7 Explore Majors/Careers and Build Experience Identifying and declaring a major is not required prior to building experience and creating your resume. Employers seek students with skills, not necessarily a specific major. Building skills and enhancing your resume should begin as early as your first year at Rutgers. While you might not be ready for an internship in your first or second year of college, you can gain experience by participating in other experiential education opportunities which are available on and off campus. MISSIONS MAY CHANGE, BUT OUR COMMITMENT NEVER WILL. MARINES.COM/ IMPACT Chapter 3: PREPARE FOR THE INTERNSHIP/JOB SEARCH Preparing for the internship and job search is a process that begins early in your college career. Use this section as a resource for building and promoting your experience. Here’s how to get started! Resumes and Cover Letters Your resume is a marketing tool representing a very special product: you! It is a succinct outline of your knowledge, skills, abilities, experience, and accomplishments relevant to your employment goals. Resumes are used to screen applicants for interviews and determine which candidates most thoroughly match the employers’ needs. This is done through a combination of human and electronic screening methods. INTERPERSONAL ❑ Relating well with customers and co-workers ❑ Listening to others’ opinions and concerns ❑ Responding to concerns ❑ Resolving disputes or conflicts ❑ Assisting others ❑ Motivating individuals and/or groups ❑ Working as a team player LEADERSHIP ❑ Decision making ❑ Delegating ❑ Evaluating ❑ Initiating ❑ Managing ❑ Motivating others ❑ Planning ❑ Problem solving ❑ Supervising ❑ Team building In the list to the left, check all the skills you have learned or demonstrated through your employment, campus activities, or academic projects. This will help you choose which skills to include on your resume. Meet with a Career Development Specialist to further tailor your skills to your target industry and employers. Begin with Self-Evaluation • Think about your experiences, including internships, part-time and summer jobs, volunteer work, extracurricular activities, research, leadership, courses, and course projects. • Assess what you have accomplished and the skills you have developed in each position. ORGANIZATIONAL ❑ Follow through ❑ Planning ❑ Meeting deadlines ❑ Setting goals ❑ Multi-tasking ❑ Time management TECHNICAL ❑ Programming ❑ Troubleshooting ❑ Developing databases ❑ Applying software/ hardware knowledge ❑ Overseeing network administration ❑ Conducting data mining ❑ Developing system architectures COMMUNICATION ❑ Advising ❑ Presenting ❑ Articulating ❑ Public speaking ❑ Explaining ❑ Training ❑ Instructing ❑ Translating ❑ Persuading/selling ❑ Writing/editing CAREERS.RUTGERS.EDU “Transferable skills” are the skills you acquire from part-time and summer jobs, internships, externships, research projects, coursework, roles in campus clubs/ organizations, and class projects that transfer to future employment settings. Common examples of transferable skills include interpersonal, communication, leadership, presentation, technical, and organizational skills. Research Your Target Market • To get started researching your target market and career interest cluster, you can schedule an appointment with a Career Development Specialist, attend our workshops and events, and review careerrelated resources online, including the Occupational Outlook Handbook and CareerShift. • Use the internship and job listings in CareerKnight to determine the knowledge, skills, and abilities employers are seeking. • Compare your qualifications to the requirements highlighted. CAREER & INTERNSHIP GUIDE 9 Prepare for the Internship/Job Search Identify Your Transferable Skills Select a Resume Format Chronological—This is the recommended format for most internship and job seekers, including undergraduate and graduate students as well as recent graduates. Educational and work experiences are presented in reverse chronological order. Functional—This format is most often used by experienced professionals, career changers, and individuals with employment gaps. It emphasizes marketable skill sets and areas of expertise, while de-emphasizing chronology. Combination—This hybrid format merges the chronological and functional by highlighting marketable skill sets and providing a brief employment history. It can be used by all job seekers. Anatomy of a Resume Follow these guidelines when writing the different sections of your resume. Many of the sections are optional depending on your background. Name (bold, all caps) Contact information • Email Address (keep it simple and professional) • Mailing Address • Telephone Number Prepare for the Internship/Job Search Objective or Profile or Summary (optional) • Undergraduate students and recent graduates: you might want to include an OBJECTIVE, which indicates the type of position and/or industry desired. • The OBJECTIVE should be brief/concise. It should not be too general. • More experienced candidates: You might include a PROFILE or SUMMARY that highlights several selling points. Education • Include university and location—Rutgers University, New Brunswick, NJ. • Degree (B.S., B.A.), major and month/year of graduation (e.g., May 2015). • Can include minor, concentration, option, etc. • List GPA if it is 3.0 or above—can include Major GPA. • Study Abroad information can go in this section. • Can include other colleges attended especially if you received another degree (such as an Associate’s Degree from a community college). Related/Relevant Courses (optional) • List courses related to your major or the type of position to which you are applying. • Include 6–10 courses—only course titles, you do not need to include course #s, grades, or descriptions. • Use two columns to save space. Honors/Awards (optional) • Can be academic, athletic, or work related. • Include dates. Academic/Research Projects (optional) • Include course/project title and dates. • Describe your role, responsibilities, and accomplishments. Experience • Can use various titles for this section such as: EXPERIENCE, WORK EXPERIENCE, RELATED/ RELEVANT EXPERIENCE, INTERNSHIPS, and/or EMPLOYMENT. • Can include: part-time jobs, summer jobs, work-study jobs, internships, volunteer positions, etc. • Include employer/organization name and location (city, state). • List your position title and dates (month, year). • Describe your duties and accomplishments highlighting key skills and qualities. • Use action verbs when writing your descriptions. • List experience in reverse chronological order (most recent first). Activities/Leadership/Volunteer (optional) • Can include community service, student/professional organizations, and athletic participation. • Include any past or present leadership positions (with dates)—can also include a brief description of your leadership role • Use caution if you choose to include political or religious organizations. You may want to discuss this with a Career Development Specialist. Skills • Include computer/technical, laboratory, and languages. 10 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Tips to Strengthen Your Resume Utilize Keywords Keywords are nouns, phrases, industry “buzz words,” or acronyms used within a particular field, job description, or list of employer requirements. The keywords in a resume give important information about the job seeker. Words such as: technical expertise, management skills, industry know-how, education and training, home location, and/or work history. Employers use resume screening software to identify skilled and qualified candidates. If your resume includes job-specific keywords it is more likely to be selected. Placement of Keywords in Your Resume Weave keywords into the statements/descriptions in your resume. For example, you could talk about your management skills in one of your summary statements. (“Skilled at project management, conflict resolution, and internal communications.”) Also, look for ways to make lists of your keywords under logical headings. For example, you could put all of your computer applications under a “Computer Skills” heading. What Are the Right Keywords? Prepare for the Internship/Job Search No set list of keywords works for all jobs. The list varies from one job opening to the next, depending on the job requirements. Job postings are great for identifying important keywords and will tell you exactly what employers want. You can even print out a posting, highlight keywords, and use it as a checklist of keywords for your resume. Resume Key Word List by Functional Area Below is a list of sample key words for functional areas or industries. Incorporate these terms into your resume to demonstrate your familiarity with a particular industry, function, or field. Cost Reduction Risk Management International Finance Merger Corporate Development Strategic Market Planning Stock Purchase FINANCE, ACCOUNTING Strategic Planning Sales Presentations Revenue Growth Internal Controls & AUDITING Investor Relations Account Development Marketing Strategy Cash Management Margin Improvement Direct Sales SALES AND MARKETING Promotions Debt Financing Employee Stock Ownership Brand Management Customer Loyalty Public Speaking Corporate Tax Auditing Profit Growth Project Management National Account Management Multi-Site Operations Management Continuous Process Improvement Capital Projects GENERAL MANAGEMENT, Team Leadership Team Building SENIOR MANAGEMENT Start-Up Venture Artificial Intelligence Project Financing AND CONSULTING Revenue Growth Data Recovery Business Development Investment Management Treasury Multimedia Technology Fault Analysis Hardware Infrastructure Grievance Proceedings Advanced Technology Geographic Information System Merit Promotion IT & TELECOMMUNICATIONS Architecture Labor Contract Negotiations Career Pathing Wage & Salary Administration Hardware Configuration Field Support Development/Engineering Safety Training HUMAN Incentive Planning Electronic Data Interchange Database Design Union Negotiations RESOURCES Job Task Analysis Union Relations College Recruitment Help Desk Employee Relations CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 11 Use Accomplishment Statements Accomplishment statements help to create a more powerful resume. They highlight achievement, quantify results, and show impact. Each of the job, internship, or student club/involvement descriptions on your resume should include at least one impactful accomplishment statement. • The impact could be financial, helping the organization to save money or increase profit. Prepare for the Internship/Job Search • The impact could be enhancements to the workplace, such as increased productivity, efficiency, profitability, safety, employee morale, or client satisfaction. The key elements of an effective accomplishment statement are actions and results: • The impact could be reduced expenses, inventory loss, or employee turnover. Actions: Describe the specific actions you took to achieve an objective or solve a problem using power verbs. Focus on transferable skills and technical skills that directly relate to your intended field. Include key words from the industry. When writing accomplishment statements think about the following: What skill am I trying to illustrate? What were my results? What did I achieve? What impact did this have? How did the employer benefit? Can I quantify for additional impact? Results: Describe the results of your efforts. Quantify whenever possible, using percentages, dollars, or volume. Accomplishment statements may begin with the action or the result. However, leading off with the result has greater impact. Consider the examples below: Provided customer support and product demonstrations for clients. GOOD Conducted 10 customer support and product demonstration programs for BETTER 20 client organizations. Reduced customer complaints by 20% in a six-month period by conducting 10 BEST customer support and product demonstration programs for 20 client organizations. P.A.R. Approach Use the P-A-R Approach to highlight keywords, accomplishment statements, transferable skills, and to quantify your achievements: P—Problem/Situation: What is a situation, issue, or problem that you or the organization faced? How did the situation develop? For example, assisted in troubleshooting customer service problems in a high profile department store to address a 30% decrease in business and 50% increase in unresolved customer complaints. 12 CAREER & INTERNSHIP GUIDE A—Action: What did you or your team do? What actions did you take? How did you do it? Use power verbs to describe your actions. For example, analyzed the entire customer service process and identified all service deficiencies. Created, designed, and implemented an efficient customer tracking and information system. R—Result/Benefit: What was the positive result/benefit of your action for the organization? Quantify if possible and describe any benefits. For example, increased business by 20% in a six month period. Reduced customer service inquiries by 35% and only 10% of the inquiries were outstanding after 60 days. CAREERS.RUTGERS.EDU POWER VERBS When writing your resume, use the power verbs below to begin each of your bulleted statements. COMMUNICATION ORGANIZATION CREATIVE HELPING (continued) (continued) (continued) (continued) contacted contributed convinced corresponded critiqued described discussed edited elicited informed interacted interviewed involved joined lectured linked marketed mediated moderated negotiated participated persuaded presented promoted proposed publicized recommended reinforced reported represented revised solicited spoke suggested summarized translated finalized formulated generated implemented incorporated integrated maintained maximized mobilized modified monitored obtained organized planned prepared prioritized processed procured purchased recorded refined reserved resolved responded scheduled set up standardized systematized updated verified originated performed photographed revamped shaped solved tailored visualized wrote prevented provided referred rehabilitated reformed relieved remedied revitalized satisfied served smoothed supplemented supported sustained volunteered CREATIVE acted authored composed conceptualized created designed directed displayed drafted entertained envisioned fashioned founded illustrated improvised initiated innovated inspired introduced invented modernized orchestrated HELPING accommodated advocated aided alleviated ameliorated assisted bolstered boosted cared for cooperated counseled dedicated eased elevated empowered encouraged expedited fostered furthered guided helped motivated ORGANIZATION accelerated addressed approved assigned brainstormed catalogued categorized coded compiled COMMUNICATION contracted advertised customized apprised devised arranged distributed collaborated enlisted communicated executed consulted filed CAREERS.RUTGERS.EDU TEACHING adapted advised coached coordinated developed educated enabled encouraged enriched evaluated explained facilitated individualized instructed motivated stimulated taught trained tutored RESEARCH analyzed ascertained classified collected compared concluded conducted confirmed converted correlated deciphered determined diagnosed evaluated examined experimented explored extracted formulated gathered identified indexed inspected interpreted investigated measured queried questioned researched reviewed searched solved studied substantiated submitted surveyed synthesized FINANCIAL/DATA tested validated acquired adjusted allocated apportioned appraised approximated assessed audited balanced budgeted calculated computed disbursed enumerated estimated figured forecasted issued minimized multiplied projected rated realized reconciled reduced regulated retrieved specified submitted tabulated TECHNICAL adapted assembled built computed constructed debugged deconstructed designed engineered fixed installed maintained operated overhauled programmed repaired remodeled restored upgraded utilized CAREER & INTERNSHIP GUIDE 13 Prepare for the Internship/Job Search LEADERSHIP accomplished achieved administered advanced appointed attained chaired consolidated controlled coordinated decided delegated demonstrated designated developed directed enforced enhanced established exceeded excelled expanded grew handled hired improved increased influenced instituted launched led managed oversaw produced raised recruited reorganized scheduled screened secured selected sought spearheaded streamlined strengthened succeeded surpassed 14 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Rutgers University, New Brunswick, NJ Bachelor of Arts, expected graduation May 2017 Chatham High School, Class of 2013 GPA 4.5, Ranked in top 5% of class EDUCATION: Home Address 5668 Evans Road Chatham, NJ 07123 High School Senior Board Student Body President, 2012–2013 Habitat for Humanity National Honor Society, 2011–2013 Varsity Soccer Team, 2011–2013 ACTIVITIES: 1st Year Student Rutgers University, New Brunswick, NJ Vice President, Students Today, Alumni Tomorrow, Fall 2013–Present LEADERSHIP EXPERIENCE: Scooper, April 2011–October 2013 Rita’s Water Ice, Madison, NJ • Provided friendly customer service in a fast-paced family environment. • Successfully handled cash transactions and balanced the register nightly. • Monitored inventory and assisted with placing restocking orders. Mission Volunteer, June 2009–August 2009 Baja Missions, Mexico • Travelled to Ensenada, Vicente Guerro, and Chapultepec Mexico during a six week trip. • Distributed resources and materials to local villages. • Utilized Spanish-speaking skills to effectively communicate. Volunteer Tutor, February 2010–June 2013 Project Elevation, Newark, NJ • Assisted non-native English speaking residents with developing conversational language skills. • Created lesson plans to facilitate learning. • Exposed student to local customs and cultures. ADDITIONAL EXPERIENCE: RELATED EXPERIENCE: HONORS:Best Buy Scholarship, awarded for demonstrating academic excellence and community service, 2013 A summer internship with a non-profit organization. OBJECTIVE: School Address Rutgers University–Stonier Hall New Brunswick, NJ 08901 evan.rei@eden.rutgers.edu (301) 464-5555 Evan Reilly Sample Resumes Gerard Harris Permanent Address 4058 White Road Newtown, PA 18940 May 2014 March 2011, 2012, 2013 Fall 2012–Spring 2014 Fall 2011–Spring 2014 Summers 2012–2013 October 2011, 2012, 2013 Arts and Entertainment Cluster Professional Portfolio Available at: www.gerardharris.com CAMPUS ACTIVITIES: Student Activities Council • Publicity committee member Dance Marathon • Participated as a dancer and promoter • Assisted with publicity and marketing Relay for Life • Team leader • Raised $5,000 for the American Cancer Society LEADERSHIP: Swim Team Member – Rutgers University • Nominated by teammates and coaches as captain for senior season • Lead team activities outside of the pool • Represent team on the Student Athletic Advisory Board RELATED EXPERIENCE: Office Assistant – First Rate Construction Company, Edison, NJ • Created and launched new company website • Designed innovative company logo and marketing materials • Established new computer folder organization system INTERNSHIP: Graphic Designer – Image Group, New York, NY September 2013–December 2013 • Assisted with designing a brand logo for local restaurant • Presented layout ideas to restaurant owner and constituents • Completed assigned layout tasks in cooperation with other interns • Implemented new layout designs into both paper and web-based advertising COMPUTER SKILLS: • Familiar with PC and Apple computer systems • Experienced with Pagemaker, InDesign, Adobe Photoshop, Adobe Illustrator, Dreaweaver Creative Suite • Independent Study in Design • Fundamentals of Photography • Special Problems in Studio Rutgers University, New Brunswick, NJ Mason Gross School of the Arts Bachelor of Fine Arts: Visual Arts (Graphic Design Emphasis) GPA 3.2/4.0 Minor: Communication A graphic design position, which allows contributions to the organization’s creative process. 315-123-4567 grharris@scarletmail.rutgers.edu RELATED COURSES: • Basic and Applied Design • Basic and Applied Drawing • Art Photo Process EDUCATION: OBJECTIVE: Current Address 125 South Hamilton Street New Brunswick, NJ 08901 Prepare for the Internship/Job Search CAREER & INTERNSHIP GUIDE klss@morgan.com Cell (908) 555–1111 Home (484) 555-1111 Home Address 114 Willow Circle Woodstown, NJ 08098 Study Abroad: Paris, France – Summer 2013 Dean’s List (three semesters) Jacques Hardre Travel Grant, Study Abroad, France National Society of Collegiate Scholars Pi Delta Phi: National French Honor Society Carol Reuss Award, School of Journalism and Mass Communication HONORS Rutgers University Visitor’s Center, Public Relations Assistant, March 2012–May 2013 RU-TV, Production Assistant, New Brunswick, November 2010–present Public Relations Student Society of America, Member, October 2010–present Business/Communications Cluster SKILLS Oral and Written Communication: Fluent in French, proficient in budget management, customer service, feature writing, news release and brochure development, copy editing, persuasive speaking, and presenting. Computer Experience: Macintosh and PC operating systems, Microsoft Office Suite, Optimal Resume, Lexis/Nexis database application. ACTIVITIES A Helping Hand Mission, Raleigh, NC July 2012–September 2012 helpinghandmission.org Volunteer • Scheduled and delivered goods to families in need. Communicated the mission’s needs to local organizations. • Produced a publication, which was delivered to over 1,000 Special Olympics attendees, leading to a record month of donations. RELATED Ogilvy & Mather, New York, NY January 2012–May 2014 EXPERIENCEOgilvy.com Communications Coordinator, March 2014–May 2014 • Organized and delivered presentations regarding press releases to Account Executives in support of a major multinational client. • Coordinated with Account Executives regarding materials and supplies needed for monthly conference meetings held in Paris. • Spearheaded the design of a newsletter targeted to over 24,000 recipients. Gained 310 new customers for our client. • Recognized for displaying initiative in proactively helping resolve customer logistics issues. • Named April Employee of the Month, January 2012–January 2014 (summer and winter breaks) • Member of four person team that coordinated media coverage in support of our client’s Tour de France scholarship. Received an award nomination. • Wrote and edited news releases, media advisories, and flyers. • Selected for special assignment that helped the company gain a new client. Rutgers University, New Brunswick, New Jersey School of Communication & Information B.A., Journalism and Media Studies, Public Relation focus, French minor Expected May 2014 GPA: 3.2 EDUCATION OBJECTIVETo contribute to the success of an organization by applying my strong communication skills and dedication to meeting deadlines. Campus Address 109 Hamilton Street, #6F New Brunswick, NJ 08901 Kelly Morgan Sample Resumes MANISH PATEL Menishpatel6@eden.rutgers.edu Home Address 400 Chestnut St. Edison, NJ 08818 732–555-1212 May 2014 GPA: 3.4 May 2012–present The Daily Targum (Rutgers Campus Newspaper) Public Relations Coordinator May 2010–present Business/Communications Cluster • Supervise all weekly creative newspaper releases • Implement new public relations initiatives to increase circulation • Manage annual budget in excess of $5,000 for campus events • Raise campus awareness of all activities through creative marketing efforts LEADERSHIP Rutgers Student Governing Association Treasurer SKILLS Technical: Microsoft Office (Word, Excel, PowerPoint, Access), HTML, JAVA, C++ Language: Intermediate Spanish (oral and written) Marriot Hotel, Somerville, New Jersey May–August 2012 Assistant Manager • Controlled daily operations, including arrivals, departures, and room reservations. • Supervised staff of five front-desk associates, including weekly schedules and bimonthly performance meetings. • Negotiated rates to ensure full occupancy. • Completed 20 hours of training on sales, customer service, and management. EXPERIENCE Merrill Lynch, Somerset, New Jersey May–August 2013 Summer Analyst Intern • Analyzed client financial portfolios to determine asset allocation. • Contacted prospective customers to provide information about savings and retirement plans. • Assisted in developing new client accounts. • Created and maintained a database of new client satisfaction. Macroeconomics Managerial Economics Microeconomics Rutgers University, New Brunswick, New Jersey B.A. in Economics and Political Science RELEVANT COURSES Econometrics Financial Economics International Political Economy EDUCATION OBJECTIVEA full-time position in the financial industry, utilizing my strong analytical and teamwork skills. Campus Address Rutgers University, 123 RPO Way New Brunswick, NJ 08901 732-555-1212 Prepare for the Internship/Job Search CAREERS.RUTGERS.EDU 15 16 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Home Phone: 732-555-9999 Cell Phone: 908-777-9999 ACTIVITIES STEM Cluster (Engineering) Rutgers Institute of Electrical and Electronics Engineers, Treasurer, 2013–present Minority Engineering Educational Task, Historian, 2013–present WORK B & B Department Store, Old Bridge, NJ EXPERIENCE Sales Associate, Summer 2012 • Assisted customers with purchases and managed accurate cash register operations • Maintained an awareness of all promotions and advertisements. Ethicon, Somerville, NJ Project Management Intern, January–August 2013 • Worked with a team of six on-network projects involving IP network migration. • Assisted in the design of network architecture and software development projects to aid in a system conversion. • Completed project within deadline without exceeding budget limits. Honeywell, Freehold, NJ Project Engineer Intern, Summer 2014 • Served as a project leader for a team of five interns responsible for system design, implementation, and testing. • Created layouts and detailed systems drawings using AutoCAD. • Presented projects to management level leaders and vendors. RELATED Rutgers University Computing Services, New Brunswick, NJ EXPERIENCE Computer Support Assistant, August 2012–present • Assist faculty, staff, and student users in a fast-paced, multi-platform computer lab environment. • Train co-workers in network troubleshooting and remote diagnostic procedures. TECHNICALProgramming: SQL, HTML, XML, C++, Java, Maple SKILLS Operating Systems: Windows XP, UNIX, Linux, Mac Applications: MS Visio, MS Access, Adobe Photoshop, MATLAB Microelectronics Programming Methodologies Software Engineering Telecommunications Networks Dean’s List, all semesters HONORS RELEVANT COURSES Computer Architecture Database Management Digital Systems Design Electronic Circuits and Devices Rutgers University, School of Engineering, New Brunswick, NJ B.S. in Electrical and Computer Engineering, May 2015, GPA: 3.57 EDUCATION PROFILEElectrical and computer engineering major, experienced in system design, software development, and technical architecture. Seeking a systems analyst position. • Strong project management, leadership skills, and ability to work effectively with a team. • Over three years of technical support experience in a high volume university computer laboratory environment. • Extensive exposure to network troubleshooting procedures and standards. 404 North Hamilton Street North Brunswick, NJ 08902 Anorton19405@scarletmail.rutgers.edu ANITA NORTON Sample Resumes mattematics@rutgers.edu www.linkedin.com/in/mattematics MATT E. MATICS (732) 123-1234 Economic Development Business Law I International Marketing Statistical Program: SAS (certified base programmer for SAS 9) Adobe Photoshop, Adobe Illustrator Microsoft Word, Excel, PowerPoint Mandarin Chinese Rutgers University, New Brunswick, NJ Laboratory Assistant – May 2011 - September 2012 • Transformed yeast deletion library with plasmids harboring protein toxin genes (ricin, stx1,stx2, and PAP) • Identified resistant strains and the associated knocked out genes were analyzed with bio-informatics tools STEM Cluster (Science) HONORS & EMT trainee, 2009-2013 ACTIVITIES Teaching assistant, 2011-2013 Omicron Delta Epsilon - The International Honor Society in Economics, 2011-2012 WORK Sanofi-Aventis Pharmaceuticals, Inc., Bridgewater, NJ EXPERIENCE Intern, Summers 2011 - 2012 • Utilized Baseplate (TAP), Tecan Genesis 200, Matrix-Plate Mate, CyBio-well, Zymark plate labeler and REMP heat sealer for high- throughput chemical screening • Analyzed machine output and worked with vendor to perform machine troubleshooting for quality control • Applied Flexi weigh from Bohdan for automated dry compound weighing • Utilized Kardex- automated dry compound storage for maintaining, pulling and retrieving dry compounds per daily requests from Medicinal Chemistry and Biology groups RESEARCH Rutgers University, New Brunswick, NJ EXPERIENCE Research Assistant, September 2012 – Present • Manage publication process, as first author, compiling and organizing data to principle investigator • Applied a genome-wide screening approach using Saccharomyces cerevisiae to identify and characterize resistance mechanisms against the volatile organic compound, 1-octen-3-ol • Studied the toxicity and effects of fungal VOC using different knockout strains of Drosophila melanogaster • Utilized site-directed mutagenesis to gain understanding of how plants sense their nutritional status with respect to macronutrient sulfur • Designed Macro-array to identify a plant pathogen called Discula sp which causes Dogwood Anthracnose SKILLS Technical: Language: PROJECTS Genome-Wide screening and Physiological Responses of Saccharomyces, 2012 •U tilized graphical aids, transformation, multi-collinearity, and stepwise test to generate final equation to predict the accident rate on different associate factors •G enerated and predicted outcome on student interest by using different associate variables in the survey •D eveloped a special case algorithm to handle the missing values RELEVANT Advanced Cell Biology Business Policy and Strategy COURSES Human Anatomy/Histology Fundamentals of Cell Biology Basic Statistics for Research Fundamentals of Neurobiology EDUCATION Rutgers University, New Brunswick, NJ B.A. in Biological Science & Economics (Double Major), May 2014 SUMMARYBiological Science and Economics double major with over 2 years of lab experience in a research and academic setting , 1 year of internship experience in a pharmaceutical company, and specialization experience in genomic screening , chemical screening, and data analyzing skills seeks research opportunity applying: •A dvanced team-based experience reinforced by a strong work ethic and efficient project management skill • Extensive exposure to protocol setup and machine troubleshooting procedure and standards 1234 Rutgers Way Piscataway, NJ 08854 Prepare for the Internship/Job Search CAREER & INTERNSHIP GUIDE Soil and Water Principles of Ecology Hazardous Waste Food and Agriculture Science, Environmental Cluster HONORS & ACTIVITIES • Alpha Zeta academic fraternity, Cook Chapter, SEBS of Rutgers University, February 2013–present • ISCES (International Student Conference on Environment and Sustainability), participated in the section on the water ecosystem in Shanghai, China, Summer 2012 • Honored with Guangdong Yida Scholarship, 2012 • Won New Land Scholarship Competition at the Institute of Environmental Science, 2011 INTERNSHIP Intern, Rutgers University, New Brunswick, NJ, September 2013–December 2013 • Air samples: Set up and used Hi-Volume Air Sampler using PUF (polyurethane foam) • Performed analyses of PCBs in air samples; quantification by GC/MS/MS using deuterated PCBs as internal standards South China University of Technology, Environmental Science Department, Guangzhou, China Research Assistant, September 2012–June 2013 • Assisted with experiments to improve disinfection technology for secondary water supply safety in Pearl River • Manipulated and built a manual model to imitate water flow in the city’s irrigation system • Collected and analyzed data to find optimal disinfectants to maintain effluent quality and reduce by-products RESEARCH EXPERIENCE Rutgers University, School of Environmental and Biological Sciences, New Brunswick, NJ Research Collaborator, January 2014¬–present • Enhance skills using GC to examine the mechanisms and products of microbial dechlorination of organic contaminants and molecular biology lab work • Assist in experiments on Hg cycling in coastal marine environments • Examine MC-ICP-MS data to evaluate Hg isotopic fractionation • Prepare lab equipment and supplies; contribute to report writing and assist in data analysis Bacteria Cultivation Titration Experimental Design Gel Electrophoresis Differential Stagnation Microscopy LAB SKILLS Buffer Preparation DNA Extraction Preparation of Solution Environmental Toxicology Environmental Law Principles of Industrial Hygiene RELEVANT COURSES Analytical Environmental Numerical Methods in Environmental Science Environmental Microbiology Laboratory EDUCATION Rutgers University, New Brunswick, New Brunswick, NJ B.S. Environmental Science, May 2014, GPA: 4.00 South China University of Technology, Guangzhou, Guangdong, China Environmental Engineering, 2010–2012, GPA: 3.88 OBJECTIVE Seeking a full-time position as an environmental industry research assistant, utilizing familiarity of regulations and policies, applying experience with preparation of laboratory equipment, and contributing strong field experience and analytical skills 10 Senior Street, Apt. 2, New Brunswick, NJ 08901 / pjwongl@rutgers.edu / 129-123-9876 P.J. Wong Sample Resumes Able Scholarship for Outstanding Student in Nutritional Sciences, 2013 National Society of Collegiate Scholars, 2013 National Scholars Honor Society, 2012 Dean’s List, 2012–present HONORS Nutrition Counseling, Fall 2013 • Developed and presented a behaviorally focused lesson to elementary school children • Designed and distributed a calcium fact sheet as part of social marketing campaign Quantity Food Production, Spring 2013 • Planned and executed a meal for Gourmet Night as part of group project • Constructed one-week cycle menu; modified menu for Cardiac Diet program St. Peter’s University Hospital, New Brunswick, NJ Nutrition Assistant March 2013–present • Assist Dietetics Office with menu corrections for specific dietary restrictions • Deliver meals to patients during tray line service • Trained new staff with required tasks and responsibilities, such as menu preparation • Work with a Registered Dietitian to create programs and spread awareness of healthy eating RELATED EXPERIENCE Food and Agriculture Science, Environmental Cluster Nutrition Advocates 2013–2014 • Assisted in writing and editing the Thanksgiving 2013 Newsletter • Collected and studied nutritional research on elderly Australians; presented findings at The Nutrition Advocates Conference, December 2013 • Volunteered at NJ Food Bank, St John Vianney Food Shelter, YMCA cafeteria October 2013 • Helping Hands Organization Fundraiser and Breast Cancer Walk, Asbury, NJ September 2013 ACTIVITIES Planet Bakery, Brick, NJ Assistant Baker Summers 2012, 2013 • Assisted Chef in preparation, packaging, and storage of baked goods at high production level • Presented educational programs about healthy eating habits to the public • Helped design dietetic options specifically tailored to senior citizens Laboratory for Introduction to Foods, Spring 2014 • Application of knowledge of food composition, nutritious values, and food preparation ACADEMIC PROJECTS Nutrition Disease Management of Food Service Systems Community Nutrition Nutrition Counseling Advanced Nutrition Quantity Food Production RELEVANT COURSES 12 Sunny Street Water Grove, NJ 08560 609-432-8765 Rutgers University, New Brunswick, NJ B.S. Nutritional Sciences, Dietetics Option. GPA: 3.5. Graduation: May 2014 A summer internship in the field of nutrition and dietetics lmtaylor45@rutgers.edu LAURA MARIE TAYLOR EDUCATION: OBJECTIVE: Rutgers University 98765 RPO Way New Brunswick, NJ 08901 732-975-3186 Prepare for the Internship/Job Search CAREERS.RUTGERS.EDU 17 18 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Scarlet Jones Departmental Address: Rutgers University History Dept. 111 Van Dyck Hall 16 Seminary Place New Brunswick, NJ 08901 Jones, Scarlet. “Saris and Kente: The Evolution of Indian and African Women’s Attire.” Women’s History Journal 64 (2013): 24-26 SELECTED PUBLICATIONS Jones, Scarlet. “Steal Away: The Role of Music in Pre-to-Post Civil Rights Movement.” The Journal of American Historic Events 80 (2014): 70-74 RESEARCH AND TEACHING INTERESTS American Civil Rights Movement, Historical and Contemporary India, Women and Gender in African History, Women in South Asian History, African Historical Studies and Early Modern South Asia AWARDS AND HONORS Bronte Historical Foundation Fellowship, 2011–present Achievers Fellowship Award (AFA) Competitive Award for Teaching Excellence, 2012 Humanities Excellence Award, University-wide Award for Scholarly Excellence, 2011 Creative Scholars Award for Outstanding Use of Classroom Technology, 2011 Hollander Foundation Graduate Research Fellowship, 2010 Phi Beta Kappa, 2007 Study Abroad: The University of Delhi, New Delhi, India, 2006 (World Cultures studies) B.A., History and Political Science, University of Maryland, College Park, MD, May 2008 M.A., History, University of North Carolina at Charlotte, Charlotte, NC, May 2011 Thesis Title: “Present-day Implications of the American Civil Rights Movements in Higher Education” EDUCATION Ph.D., History, Rutgers University, New Brunswick, NJ, Sept. 2011–present Dissertation: “Comparatives on Gandhi and King: The Nonviolent Advocacy Journey Toward Cultural Reform and the Impact on American Culture.” Home Address: 779 Masters Street, Apt. 18A New Brunswick, NJ 08901 (848) 932-7908 Scarlet.Jones60@scarletmail.rutgers.edu CV Sample PROFESSIONAL MEMBERSHIPS American Association of University Professors, 2011–present National Council for History Education, 2009–present American Historical Association, 2008–2012 Humanities ADDITIONAL EXPERIENCE University of North Carolina at Charlotte, Charlotte, NC, 2007–2008 Writing Tutor • Assisted all college students with generating ideas for essays, theses, and other course-related documents. • Developed customized tutoring strategies for each student through utilization of course assignments, as well as departmental and broader resources. • Critiqued assignment drafts and provided instructional commentary on developing drafts that resulted in improved academic grades for students. University of Maryland, History Department, College Park, MD, 2008–2011 Teaching Assistant for the following courses: Global History African Diaspora Liberation Movements United States History Colonialism to Globalism TEACHING EXPERIENCE Rutgers University, History Department, New Brunswick, NJ, 2011-present Full responsibility for the following courses: Age of European Global Expansion United States History Patterns in Civilization: Love Patterns in Civilization: Death Jones, Scarlet (Presenter). “Social Change, Diaspora and Development: Similarities of Social Evolution Across Cultures.” University of Maryland, History Department, College Park, MD, 8 June 2012 Jones, Scarlet (Presenter). “Gandhi and King: Perspectives on Social Change and the Women’s Roles in Each Movement.” University of Washington, History Department. Seattle, WA, 16 October 2013 SELECTED PRESENTATIONS Jones, Scarlet (Presenter). “On Faith and Society: Religion’s Ties to Social Movements” Association for Historical Studies Regional Conference, 5, May 2014 Scarlet Jones, CV Prepare for the Internship/Job Search CAREER & INTERNSHIP GUIDE Henri Versfelt GPA 3.5 A.S., Business Administration, May 2010 Middlesex County College, Edison, NJ Professional: Strong teamwork skills and ability to work independently, proactive communicator, detail-oriented and organized with precise design/report behavior Actively learning the relationship between business and science by taking MBS classes Technical: Proficient in computer skills including MS Office Word, Excel, and PowerPoint Other software: Origin, Photoshop CS, R software for statistics ADDITIONAL SKILLS • Able to maintain, daily verify, calibrate, and troubleshoot chromatographic instruments • Proficient in routine sample preparation and wet chemistry procedures: solid phase extract and lyophilization • Experienced with collecting, interpreting, reporting, archiving data, as well as analytical technique software including: Empower, MassLynx, and Xcalibur • Proficient in separation and characterization on analytical techniques: HPLC (Waters Alliance 2695 separations module) XRD, TGA (TA Q5000) GC (Agilent G2070BA) GPC, NMR (Varian VNMRS) MS (Finnigan Mat LCQ Mass) IR/UV spectroscopy • 2+ years laboratory experience on LC-MS, LC-MS/MS, HPLC, NMR • 5+ years knowledge of analytical chemistry, organic synthesis, polymer science cGMP/ICH/ SOP guidelines for industry and bench work experience in standard lab environment LABORATORY SKILLS GPA 3.6 GPA 3.6 B.S., Chemistry, May 2012 Rutgers University, New Brunswick, NJ EDUCATION M.S., Analytical Chemistry, May 2014 Rutgers University, New Brunswick, NJ OBJECTIVE To obtain an Associate Scientist, Analytical Chemist, or QC position in R&D that utilizes my strong research skills and knowledge in analytical chemistry, my great passion, and my commitment to performing as an effective team player. 75 Dunandover Drive, Middlesex, NJ 08817 · HVersfelt@gmail.com · 848-232-4545 LinkedIn: linkedin.com/profile/view?id=XX333XX012 CV Sample EXTRACURRICULAR ACTIVITIES Volunteer and guide, MPS (Mathematical and Physical Sciences) Convocation at Rutgers, 2011–2012 Volunteer and guide, Rutgers Day, 2010–2012 Cellist, East Community Orchestra, 2009–present HONORS AND AWARDS McReady Family Fellowship for Women in Chemistry and Business, 2013 Excellent First Year Student Scholarship, 2012 Top Excellent Student Scholarship, 2011 2nd Class of Outstanding Student Scholarship, 2010 Science PRESENTATION AND PUBLICATION • “Reactivity and properties of tunable aryl alkyl ionic liquids”, Master degree defense, Chemistry Department, Rutgers University, NJ August 2013 • “An analytical view of ionic liquids”, Research Colloquium Seminar, Rutgers University, NJ April 2012 • Hans Svenson, Anita Pace, Henri Versfelt, Suli Hung. May 2012 “Analysis on fluorescence of dual excitable Eu(TTA)3DPBT in toluene solution and PMMA”, Journal of Science, 2011,131,1719-1723 doi:10.1016/j.xxxx.2011.03.061 Research Assistant, Chemistry Department Rutgers University, New Brunswick, NJ, 2010–2012 • Synthesized and characterized DPP (diketopyrrolopyrole)-based conjugated polymers for field effect transistors and thin film polymer solar cells by using DSC, TGA and cyclic voltammetry • Conducted analysis on fluorescence of dual excitable Eu(TTA)3DPBT – a rare earth complex in toluene and PMMA thin film by using UV • Purified products with HPLC, GC, silica gel chromatography, gel filtration and distillation • Determined compound structures by spectroscopy including IR, UV and NMR Teaching Assistant, Chemistry Department Rutgers University, New Brunswick, NJ September 2011– May 2013 • Presented pre-lab lecture for class of 24 students, explaining theory behind the lab and demonstrated experiments. Assisted students in conducting experiments. • Coordinated with course instructors to grade exams and quizzes. Provided individual mentorship. RELATED EXPERIENCE Graduate Research Assistant, Chemistry Department Rutgers University, New Brunswick, NJ, September 2011–present • Self-developed a novel analytical methodology to measure kinetic acidity (pKa) of imidazolium based ionic liquids via H/D exchange kinetics by HPLC, LC-MS, LC-UV-MS, NMR. • Studied RNA compounds including ATP, GTP, ApG, and CpU by using ESI-Ion Trap MS • Examined the gas phase acidity of carbenes and ionic liquids by LC-MS/MS • Applied analytical methods for small molecules’ impurities on HPLC-UV and LC/MS • Synthesized and characterized organic superbase cyclopropenimine by MS and NMR (1H, 13C) • Synthesized biodegradable polyaspirin by melt condensation and characterized with GPC Henri Versfelt, 2 Prepare for the Internship/Job Search CAREERS.RUTGERS.EDU 19 Grab Their Attention With a Winning Letter or Email Whether you are following up after a career fair or applying for an internship/job, your correspondence with employers creates an impression and illustrates your communication skills. Always use a professional tone and polished language. Adhere to the 3 Cs Rule: all correspondence must be Clear, Concise, and Compelling. You must state very clearly who you are and why you are writing. Your message must be concise and get to the point. Finally, your goal is to compel your reader to take further action, such as arranging an interview or extending a job offer. COVER LETTERS Prepare for the Internship/Job Search A cover letter introduces your resume when you are not there to do so in person. The goal is to persuade the reader to review your resume by providing a brief summary of your qualifications that match the employer’s requirements. When sending your resume via email, the body of your email message is your cover letter. Generally speaking, your cover letter can include three paragraphs. Sample Email Subject Lines: • Response to a job/internship posting: (Company Name) Ad for a _______________________ (Company Name) Job Posting on CareerKnight • Networking with employers or following up on referrals: Met You at the Rutgers Career & Internship Fair Referred by ____________________________________ • Canvassing employers to explore potential opportunities: Strong Applicant for Your __________ Department Potential Internship Opportunities at ______________ Sample Lead in Sentence for 1st Paragraph: • I am a ______________ major in my ______ year at Rutgers University and am writing in response to your job posting on Hotjobs.com for a ________________. • I am very interested in the __________ position you have advertised in the New York Times and have attached my resume for your review. The position matches my background, experience and career interests perfectly. Sample Lead in Sentence for 2nd Paragraph: (Follow with a comparison of your qualifications/selling points and their requirements) • I possess many of the qualifications mentioned in your ad, including: • Please allow me to draw your attention to a few of the ways my background meets your requirements: • The attached resume provides a detailed outline of the skills I have acquired through my education and work experience. Those that may be of particular interest to you include: General Professional Email Guidelines Use the following email guidelines to create a positive impression: • Use an appropriate subject line for your email (see samples on this page). • Use professional salutations such as “Dear Mr. or Ms.” and be sure to spell his or her name correctly. • Take the time to proofread, spell check, and grammar check your message before sending. • Do not use slang terms, text message abbreviations, emoticons, overly stylized fonts, graphics, or multi-colored backgrounds. • I look forward to meeting you to discuss the needs of your _______department and how my background can accommodate them. I can be reached at _______ to arrange an interview at your earliest convenience. • I welcome the opportunity to meet with you and discuss in more detail my qualifications for the position. I look forward to hearing from you soon to set up an interview. Thank you. THANK-YOU LETTERS • Make sure to get business cards from all recruiters to ensure the correct spelling of their names and email addresses. • Send an email thank-you letter within 24 hours after your interview. (Subject Line: Thank You from___________________) • Your goal is to impress the interviewer with your appreciation and reiterate your qualifications and interest in the position. • If you met with more than one individual, send personalized thank-you letters to each interviewer. Hiring decisions are often made by consensus, and you will want to impress everyone you met by including something specific that was discussed during your meeting. Sample Final Paragraph Closing: • I would like to meet personally to discuss the ways I can contribute to your organization’s needs. I can be reached at ________. Thank you for your time and consideration. 20 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Sincerely, (Signature) Type Your Name Cover Letter Outline 3rd Paragraph—Indicate that your resume is attached. Close by asking for an opportunity to set up an interview. If you are willing to call the employer, mention that you will phone within a specified amount of time. Thank the employer for his or her time and consideration. 2nd Paragraph—Highlight one or two key qualifications from your resume that you think will be of greatest interest to the employer. Explain why you are particularly interested in the employer, location, or type of work. If you have had related experience or specialized training, be sure to point it out. If your G.P.A. is above 3.0, mention it. I would like to be considered for the position of technical writer for the American Scientist Magazine. I read about the opening on the American Scientist website. 1st Paragraph—Explain why you are writing; you would like to be considered for a position with ______ (specify the employer by name). If responding to an ad or Internet posting, mention where you saw the job posted. If following up on the suggestion of a contact person (e.g., an employee or a professor), mention the person by name. Finally, indicate that you are a Rutgers _____ major, graduating in ________ . Sincerely, Lauren Baumann Cover Letter Email Sample I am enclosing a copy of my resume, which demonstrates my leadership, administrative, organizational, and writing skills. I look forward to hearing from you. You can reach me during the day at 732-716-1299 or at laubau@eden.rutgers.edu. I am a Journalism major at Rutgers, graduating in May 2015. I have writing experience in several scientific and technical areas. Most recently, my article on acid rain and its impact on fish reproduction appeared in Rutgers University’s Extension Bulletin. As a contributing writer for the School of Environmental and Biological Science’s Green Print, I have greatly strengthened my technical, investigative, editing, and organizational skills. I would be happy to send you samples of my writing. Dear Mr. Dover: Dear Name or HR manager; Cover Letters Prepare for the Internship/Job Search CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 21 Email Samples (Email Subject Line: Networking Request from a Rutgers Student) Dear Mr. Hendrickson: I obtained your name and contact information from the Rutgers Student-Alumni Career Connections database. I am interested in setting up an informational interview with you—either by phone or in person—to learn more about your career path since you graduated from Rutgers. I am a senior at Rutgers-New Brunswick, majoring in journalism and media studies. I am interested in pursuing a career in print or electronic journalism. I have had challenging internships at “W” magazine and MTV. I am well aware of the changes that the field of journalism is undergoing, but I also see many opportunities for creativity and innovation in the future. I want to be part of that future. Prepare for the Internship/Job Search I will be in New York next Thursday, October 17; could I speak with you for about 20 minutes? I look forward to meeting you. I am attaching my resume to provide some background information. Thanks in advance for your interest and time. —Sandra Walters Rutgers, Class of 2014 Dear Mr./Ms. Smith, I am writing to follow up on our discussion during the recent Fall Career & Internship Mega Fair at Rutgers University. I enjoyed speaking with you about Russo, Inc. Thank you for sharing your insights on the recruiting process and the current needs of your organization. As we discussed, I will be graduating in ______ (date of graduation) with a degree in ________ (major or majors). In researching your organization, I am particularly interested in _______ (cite 1-2 facts). (Next, highlight one or two qualifications from your resume that you think would be of greatest interest to the employer based on your career & internship fair discussion). My background in ________ (related knowledge, skills, or experience) has helped prepare me for the challenges of the position. I have attached another copy of my resume for your review. Please let me know if you require any additional information. Thank you again for your time and consideration. I look forward to speaking with you again soon. Sincerely, Melissa Pattel Note: Ask for a business card at the fair and send a note that afternoon or evening Networking—Email Career & Internship Fair Follow-Up Email (Subject Line: Thank You for the Interview) (Subject Line: Interview Follow up) Dear Ms. Atkins: Dear Ms. Dermott, Thank you for the interview on Monday, March 24, 2014, for the position of assistant product manager in the marketing department. As you consider candidates for Bank of America’s financial analyst position, I would like to reaffirm my interest in contributing to your organization’s growth. I enjoyed talking to you and found the interview most informative. The prospect of joining ABC Product Company is very exciting. My economics background, combined with my recent internship experience as a marketing assistant, will enable me to become a valuable member of your marketing team. Following up on my interview on June 30, I believe my economics background and internship experience at Merrill Lynch has prepared me to become a productive member of your audit department. I am confident that my student leadership at Rutgers would facilitate my ability to take charge of projects quickly and responsibly. Please let me know if you require any additional information. Thank you for your time and consideration. I look forward to hearing from you soon. Again, thank you for your continued interest in my candidacy for the financial analyst position. I look forward to speaking with you to further discuss the contributions I could make to Bank of America. Sincerely, Arjun Kabir Jessica Lopez Rutgers University Note: Do not misuse or overuse LinkedIn when following up after your initial interview. One email message to the interviewer is the best practice. 1st Interview Follow-Up Email 22 (Email Subject Line: Thank You for Speaking With Me) CAREER & INTERNSHIP GUIDE Note: We recommend sending this message about 2 weeks after your initial follow-up 2nd Interview Follow-Up Email CAREERS.RUTGERS.EDU Email Samples (Email Subject Line: Accepting Your Offer!) (Subject Line: Responding to Your Offer) Dear Ms. Jones: Dear Mr. Sargeant: I am writing to confirm my acceptance of your offer on April 7, 2014. I am excited about the opportunity of joining Financial Services, Inc. After considerable thought, I have decided not to accept the offer of employment for the expeditor’s position in the procurement department of Super Express Company. This has been a very difficult decision for me because Super Express offers some exciting opportunities. However, I have accepted a position that more closely matches my career objectives. I will do my very best to make a contribution to the company from day one. As we discussed, my starting date will be June 16, 2014. I understand that I will work at your Jersey City headquarters for the first three months and then be assigned to a regional office for a six-month rotation beginning in the fall. Sincerely, David P. Ortiz Sincerely, Erica Adams Accepting an Offer—Email Declining an Offer—Email DROP-IN RESUME CRITIQUE HOURS Bring your resume and a Career Development Specialist or Peer Career Educator will help you polish your document into a solid resume that will impress future employers. Plan to spend about 15 minutes per drop-in session with an advisor. This service is only available for current matriculated RutgersNew Brunswick students. Visit our website for drop-in hours and locations: careers.rutgers.edu/drop-in Contact Us Gateway Transit Village, 4th FL (beside Barnes & Noble) • 848-932-7997 Busch Campus Center • 848-445-6127 CAREERS.RUTGERS.EDU Follow Us RutgersCareerServices RUcareers RESUME BUILDER Develop strong resumes and cover letters by using the Resume Builder module found in CareerKnight. View approved resume samples and get ideas for strong bullet points. This system is open to students and alumni. CAREER & INTERNSHIP GUIDE 23 Prepare for the Internship/Job Search Thanks again for the confidence that you have expressed in me. I look forward to a long and productive career with Financial Services, Inc. I appreciate the time you spent with me and the confidence that you expressed in me. As a Northwestern Mutual Financial Representative you can make a difference in people’s lives and fulfill your potential. Opportunities await. Olivia Zratko Director of Recruiting (973) 531-2185 olsonfinancialgroup.nmfn.com olivia.zratko@nm.com 05-3040 © 2014 Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company, Milwaukee, WI (NM) (life and disability insurance, annuities) and its subsidiaries. Staff members are associated with the local office listed above and support Representatives. Products and services referenced are offered and sold only by appropriately licensed individuals. Chapter 4: FIND AN INTERNSHIP/JOB You’ve prepared your materials and now you’re ready to explore effective strategies for finding an internship or full-time job. Let’s get started with the following 6 Steps to Success. These steps will give you a brief overview of the process. You’ll find detailed information on each of the topics below in subsequent sections of this Guide. Remember, it’s critical to use a variety of approaches to finding opportunities—use all of the resources available to you! 1 Prepare your search materials • Letters • Transcript • References • Business Cards 2 Develop a Game Plan • Have realistic career objectives • Keep track of your applications • Make a time frame for yourself • Use multiple strategies and tools • Set and follow deadlines he key to networking is becoming T comfortable talking about yourself and what you have to offer an employer. • Start with people you know: Networking has been rated the number one way to find jobs and internships. It is important to maintain relationships with your family, friends, faculty/staff, employers, and alumni because you never know who may be able to help you in the future with your career. • Make new contacts: There are many opportunities at Rutgers to network. For instance, attending employer information and networking sessions, career and internship fairs, and employer panels. Visit our website for the most up to date events calendar. Through CareerKnight, you have access to our Student-Alumni Career Connections database to reach out to alumni that interest you. • Use Social Media: More employers are using social media to find and research candidates. Make sure your LinkedIn, Facebook, Twitter, and all other Internet sites you use represent you in a consistent and professional way. For more information on personal branding and effectively using social media make sure you read the following section on “Developing Your Online Presence” and attend one of our related workshops. Set aside time to apply to advertised postings. For internships, you should begin searching at least one semester in advance of when you would like to intern (3 months for example). For full-time positions, it’s common for recruiters to begin recruiting in September and October for spring graduates. However, every company and industry is different, so it’s critical to stay informed and on top of deadlines for positions you are interested in. • CareerKnight: Rutgers exclusive job/internship board • CareerShift: Online resource accessible on the University Career Services website that allows you to search through every job listing publicly posted on the Internet • Attend career and internship fairs • Company/Organization websites, industry-specific websites, newspaper classifieds/bulletin boards and other job boards online 5 Interview Check out the Interview Section for detailed information about interviewing. • Practice your responses to frequently asked questions • Prepare questions to ask the interviewer • Dress professionally • Arrive early (but not too early) • Be aware of your nonverbal cues/body language • Follow up promptly (correspondence) 6 Final Tips for Putting Your Best Foot Forward • Customize all documents • Utilize keywords from the job posting/industry • Address the qualifications for the position • Reflect on your experiences; identify relevant and transferable skills • Review your online presence and make necessary edits • Make sure your voicemail greeting is professional CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 25 Find an Internship/Job 3 Network 4 Apply Using CareerKnight for the Internship/Job Search CareerKnight is an effective way to land a job or an internship. Employers post internships and full-time positions specifically for Rutgers students within the CareerKnight system. Some employers participate in our On-Campus Interviewing program where interviews take place in the Busch Campus Career and Interview Center. Through CareerKnight, you can manage all aspects of the recruiting process online: • Review employer internship/job descriptions. • Submit your resume to employers for their review. • See if you have been selected for an interview. • Schedule your interview at the Busch Campus Center location. CareerKnight Resources to Boost Your Internship/Job Search Include: Find an Internship/Job • Resume Builder—Use this software to develop an excellent resume that will help you get the interview. Come to resume critique drop-in hours to have it reviewed. • Job Search Agents and Widgets— This function will allow you to set specified search criteria for internship and job postings. You can also schedule an email alert to inform you of the results of your search on a regular basis. • Student-Alumni Career Connections—Search our database of nearly 2,000 Rutgers alumni. Learn about the career options they’ve pursued with their degrees and contact them for career advice! Additional Tips • Update your CareerKnight student profile in late summer or early fall. • Most full-time recruiting activity takes place during the fall semester—about 65%. So don’t wait until the spring! • Most internship recruiting activity takes place during the spring semester. • Log in to CareerKnight to “Report a hire” under “Employment Resources” to let us know that you were hired. BEWARE OF JOB POSTING SCAMS! University Career Services offers CareerKnight as a resource for students and alumni seeking internships, co-ops, and career related jobs. We strive to keep fraudulent and scam postings off CareerKnight; however, it is impossible to ensure that every job posting is legitimate. Therefore, we are sharing common “red flags,” so you can identify scam and fraudulent job postings. Fraudulent job postings try to take your money, personal information, or both. The jobs often appear easy and convenient with ways to make money with very little effort. Core Essentials to Avoiding a Job Posting Scam • Do not give your personal bank account, PayPal account, or credit card information to a new employer. • Do not agree to have funds or paychecks directly deposited into any accounts by a new employer. (Arrangements for direct deposit or paycheck should be made during your first day or week of actual employment on site – not before.) • Do not forward, transfer or send by courier (i.e., FedEx, UPS), or “wire” any money to any employer, for any employer, using your personal account(s). • Do not transfer money and retain a portion for payment. • Do not respond to suspicious and/or “too good to be true” unsolicited job emails. • In general, applicants do not pay a fee to obtain a job (but there are some rare exceptions – so be careful, and consult with a professional at University Career Services first). Meet with a Career Development Specialist for helpful CareerKnight internship/job search strategies. To access CareerKnight: Visit careers.rutgers.edu and select “Students” under the CareerKnight logo. Then log in with your NetID and password. 26 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Preparing for Career and Internship Fairs By participating in a University Career Services career and internship fair, you’ll maximize your exposure to employers and make valuable contacts. Fairs provide students with an opportunity to meet employers from varied industries. Employers can view a large number of potential candidates and promote their organization, which aids in the pre-screening process. This section will cover strategies for making you shine in 30 seconds including what to say to recruiters and how to set yourself apart from the rest! What Do Employers Expect of Career & Internship Fair Candidates? For those seeking full-time employment or an internship: For those exploring careers and/or networking opportunities: • Have some knowledge of the company/organization. • Be prepared to ask thoughtful and appropriate questions. • Dress professionally. • Be prepared to answer and ask appropriate questions at the fair. • Follow through after the fair. • Have an idea of the type of industry and/or position you might be seeking. • Be prepared to answer questions about your interests, major, and/or skills. Preparation Is Key in Making the Most of Your Career and Internship Fair Experience! Prior to the career & internship fair: Prepare your Resume: Bring 20 or more copies of your resume with you. Research the employers attending the Career & Internship Fair through their websites: • Familiarize yourself with the employers attending the fair. Many will have links to websites, a list of the positions available within the organization, and contact information. • Print resumes on white or neutral-color paper. Check carefully for typos, spelling, and grammar mistakes. • Determine “What is my objective at the fair?” “What do I hope to accomplish at the fair?” • Have a resume that is clear, concise (one page is preferred), and easy to read within a short amount of time. Note, don’t be discouraged if the employer does not take your resume. Many recruiters will encourage you to apply online rather than taking a paper copy because applying online is a requirement to be considered an official candidate. Wear professional attire—first impressions are critical and lasting: Plan Your Strategy • Remember, this is a meet-and-greet event. Fairs offer the opportunity for you to present yourself to potential employers as well as the opportunity for you to “interview” them! • Market yourself with a brief infomercial about yourself—your major, year in school, jobs and internships, career interests, activities, and skills. We strongly advise you to wear a suit. This is a worthwhile investment and something that you will use often. However, if you don’t own a suit, please dress in business casual attire. It is always better to err on the professional side. • Women—wear a suit, or a skirt/dress with a blazer, conservative color, and no heavy jewelry or perfume. If you don’t own a suit, conservative slacks/skirt and blouse is acceptable. • Men—wear a suit, jacket and tie with slacks, conservative color: no heavy cologne or aftershave. If you don’t own a suit, tailored slacks and a button down dress shirt is acceptable. CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 27 Find an Internship/Job • Have your resume critiqued at University Career Services before printing. Keep your resume in a folder or portfolio at the event. Prepare a List of Questions Ask about career opportunities, specific position openings for which you might be qualified, and the organization. Do not ask questions such as “So, what do you do?” or “Do you have any jobs?” Instead, ask questions such as ”What types of positions are available within your organization in the __________________ area?” • Can you tell me what characteristics your most successful representatives have? • What is the hiring process for your associates/ interns? • What types of training are provided for new employees? • Is there an application I need to complete in order to apply for this position? • What types of majors do you traditionally hire for your ____________________ positions? Items to Bring ❑ Resumes (clear, clean copies), pens and pencils ❑ List of employers to target at the fair and a list of prepared questions ❑ Other information not provided on resume (in the event you need to complete an application) Find an Internship/Job ❑ Professional portfolio with samples of work (if appropriate) Note: Carry as little as possible—no coats or backpacks How to Present Your Elevator Pitch at Career Fairs, Interviews, and Networking Events An elevator pitch or speech is a short summary used to quickly and simply define a person, product, service, or organization. It is an introduction to yourself and your background. The name “elevator pitch” reflects the idea that you can deliver your summary in the time span of an elevator ride, within 30 to 60 seconds, enough time to give a recruiter or hiring manager information about you, in order to interest them. Clarify Your Value in a Clear Pitch In a conversational manner, explain who you are, what your major is and/or your career goals are. Express why you want an internship or position with their organization. State your skills upfront. Make the employer understand how your specific skill set can improve the company’s performance. 28 CAREER & INTERNSHIP GUIDE At the Fair • Be prepared to talk about your career interest areas, strengths, educational and work background. • When you arrive, view the lay out of the fair, noting the location of employers you wish to meet. • Turn off your cell phone. • Some employers will have a line of candidates waiting. You may decide to visit with another employer and come back later or use this time to review the company literature. • While waiting in line, listen to employers. You can hear what questions other candidates are asking, and the employer responses to these questions. • Introduce yourself and use a firm handshake and genuine smile to begin the conversation. Be sure not to interrupt others that might be talking with an employer. • Answer questions directly and concisely. The conversation should be two-sided, with both parties asking questions and providing information. • Even if an employer doesn’t sound like an option for you, be gracious and thank them for their time. • Collect business cards and company literature so you can use these to do further research or send an application or thank-you note after the fair. • You might have a specific career interest area or geographic preference. Some organizations may be able to refer you to a related department, division or location. Keep an open mind while you talk to various individuals; the employers as well as fellow career fair attendees may be able to provide you with resources, ideas and contacts. After the Fair • Send thank-you notes in a timely manner. Mention how much you appreciated the time he or she took to visit with you. Mention your interest in working for them, if appropriate. See the “Letters” section in Chapter 3 in this Guide for sample follow-up letters. • If an employer has asked you to complete an application, send transcripts or contact them, do so in a timely manner. CAREERS.RUTGERS.EDU Sample Elevator Pitches Example #1: “Hi, my name Example #2: “Hello, my Example #3: “Hi, my name is Stacey Brown. I am currently a sophomore attending Rutgers. My major is in Economics with a minor in Art. I worked part-time with the Wells Fargo Bank through my first two years at college. Last summer I volunteered with The World Trade Center Memorial Museum in NYC and I’m hoping to find an internship in finance this summer. I am interested in art and I’m finding that I have an aptitude for business. I would like to combine these two different fields and find a career that includes them both.” name is Priya Patel. I am a junior, majoring in nutrition. I am working part-time as a shift supervisor for Nestlé’s Information Center. The experience has strengthened my skills in communication, management, and leadership. I also led a team project with Nutrition Advocates on developing workshops to educate, inform and promote better nutrition, health and wellness on campus and in the community. In my research about your company, I read about the plans for expanding the nutrition awareness program, and I am interested in learning more about it.” is Michael McDonald. I am a Division I scholarship athlete at Rutgers and was recently voted team captain. In spite of a heavy practice and travel schedule, I maintained a 3.7 GPA as a double major in Economics and Foreign Languages. I became involved in my fraternity’s Breast Cancer program as a freshman and thought we could do much more. I organized a plan to recruit more fraternity members to actively participate, and it grew from 25% to nearly 65%. Last year I pitched the program to five other Greek organizations and we now have over 200 participants. CREATE YOUR OWN ELEVATOR PITCH! Hello my name is _________________________________________________________________________________________. I am currently a {insert year in school} ____________________, majoring in________________________________________. _________________________________________________________________________________________________________ _________________________________________________________________________________________________________. I work part-time at _____________________________________ as a ______________________________________________. I am also involved with {list any student clubs/organizations, volunteering, leadership experience, sports} _________________________________________________________________________________________________________ In addition, I held an internship with ________________________________________ where I {list general responsibilities} _________________________________________________________________________________________________________ _________________________________________________________________________________________________________. These experiences have enhanced my {list skills, qualities a company would find appealing} _________________________________________________________________________________________________________ _________________________________________________________________________________________________________. I am interested in learning more about the {list type of job/internship} _____________________________ job/internship with your company. Follow up with questions, but don’t ever ask “what does your company do?” CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 29 Find an Internship/Job From the research I’ve conducted on your organization {mention something you’ve learned or something that interests you about the company} Developing Your Online Presence Social and career networking sites are critical tools for job/internship seekers and employers. When you use them, think about your goals and how to present a professional image. Remember, many employers check profiles on popular networking sites before making interviewing and hiring decisions. In fact, employers have been Googling job applicants for years to learn more about their online career brand. Why Use Online Networking Tools? Online networking helps you learn about industries and organizations. You can meet networking contacts or people who can help you find work. Organizations also use these sites to learn about potential employees. Networking sites are also a great way to market yourself. A professional online profile can result in career success. However, photos in bad taste, use of inappropriate language, and poor spelling can leave employers wondering what type of employee you would be. Which Online Networking Tools Should You Use? There are many social media and networking sites that can help with your job search. Here are a few of the most common ones: LinkedIn This networking site consists of millions of experienced professionals representing hundreds of industries. You can use LinkedIn to: • Showcase your skills, career goals, and work experience. Find an Internship/Job • Connect with others in your field by adding them to your group of connections. • Join groups and discussions of interest to you and your career goals. Find LinkedIn groups in your industry, or create your own networking group. Groups are also a good place to ask questions and learn about job leads. • Join the Rutgers University Alumni Group on LinkedIn to connect with Rutgers Alumni in diverse career fields to network and conduct informational interviews. • Ask internship or work supervisors, professors and others who have worked with you for recommendations or endorsements on LinkedIn. They can post comments about your work on the site for all to see. Facebook • If you use it to stay in touch with friends and family, play online games, and post your pictures, keep your privacy settings as high as possible. Your profile may include a great deal of private information that would be illegal for an employer to ask. Some of it may hurt your chances of landing a job. • If you choose to use it for career purposes, it is important to clean up your profile. Remove any posts, comments, photos, or online games that an employer might not approve of. Also, be careful about which groups you join and how you act online. • Like and follow organizations of interest to learn more about them. 30 CAREER & INTERNSHIP GUIDE Twitter This social media application has become a useful tool for job seekers and employers. You can search for tweets about job openings, follow organizations of interest and industry professionals in your field or send a link to your resume in a tweet. Common hashtags used for job searches are: • #jobs • #jobhunt • #jobsearch • #internship Blogs Can keep you up-to-date about your career or industry. Personal Website One of the best ways to build and promote your career brand is by developing a professional website that showcases your key accomplishments. You can buy a domain name based on your name and publish your resume. Publish your career portfolio, detailed employment or internship experience, professional articles, photos of projects and other keyword-filled materials that will lead prospective employers looking for someone with your qualifications directly to your site. The Rutgers Student-Alumni Career Connections Database This system allows students to identify and connect with Rutgers Alumni in various career fields to conduct informational interviews. What to Know Before You Log On Be careful what you say about yourself and the items you put online: • Don’t list personal information or post comments, photos, or videos that you wouldn’t want an employer to see. • Think of everything you put online as public information. • Do an online search of your name to see what information and/or images of you are on the Internet. • Be careful of scams for fake job positions, training, or job search help. CAREERS.RUTGERS.EDU Earning Credit for Your Internship: Rutgers Internship & Co-op Program The School of Arts and Sciences and University Career Services have partnered to offer the Rutgers Internship & Co-op Program, an online course allowing students from all majors to earn academic credit for an internship or co-op position. Why Participate? • To earn academic credit for your internship or co-op • To explore and consolidate career goals • To develop and enhance skills necessary for the work environment • To gain a professional advocate to guide you through your experience Questions? Email internships@echo.rutgers.edu What is the Difference Between the Internship and Co-op? • Internship: 3 credits Available during the fall, spring and summer semesters • Co-op: 6 credits Available during the fall (June—December) and spring (January—July) When/How Do I Apply? Visit careers.rutgers.edu/RICP for the most up to date details, qualifications, and the online application. Where do I start if I don’t have an internship? • Begin your internship search a semester in advance • Attend a “How to Find an Internship” workshop • Apply to internship postings. Refer to Chapter 4 for internship search strategies and resources Find an Internship/Job The Academic Job Search for Doctoral Students The perspective of faculty search committee members for academic jobs and the timelines they are often working with to hire a new faculty member are a great starting point for your considerations. In many cases, they have hurdled all necessary organizational criteria to begin their search approximately one to two years in advance of when it will be filled. Therefore, consider being ready no less than one year ahead of the time when you are looking to be employed. Remember your current faculty advisor can serve as a great resource in this process. What does that mean for the timeline of your search? Simply put, At least one year before you want the job to start (ideally, in the summer or fall), you should: • Determine your readiness to go on the market: In addition to doing further research about the academic job search process, have conversations with your faculty advisor, other professors, or peers who have experienced this process. University Career Services can help you clarify your readiness. Find an Internship/Job • Finalize your written materials for the academic job search: Be sure your curriculum vitae, cover letter, references (letter of application), written descriptions of research or teaching plans and philosophies are in pristine condition and targeted towards the proper institutions (i.e., research or teaching). • Have your credentials ready: Be clear on the process for requesting official transcripts and other certification documentation before you will need them. Consider using Interfolio to store documentation that you’ll need for your various application processes. Visit the “Grad Students” tab on our webpage for the Interfolio link. • Identify job openings and apply: Determine which types of academic institutions will best fit your expertise (i.e., universities that grant doctoral, master’s, bachelor’s or associate degrees; special focus institutions, etc.) and give thought to which geographic locations would be best for you. Apply and be willing to participate in phone or video interviews when requested. • Continue to do research and seek to publish your work: These areas fortify your expertise. Having a gap in these areas will reduce your ability to speak to current activities and updated findings when interviewing. Remember, you will be submitting applications very far in advance. • Assess whether you need to broaden your job considerations: For some, plans will change for a variety of reasons (i.e., interest, immediate financial consideration, etc.) and your academic job search may have to be adjusted to include options outside of academia. Additional topics you should keep in mind as you plan your career in academia: • Understanding the value of networking: Building your network of contacts is one of the most effective ways to proactively further your job search. Professors, classmates, supervisors, and other campus colleagues are a great place to 32 CAREER & INTERNSHIP GUIDE start communicating about your career endeavors. Additionally, conferences, networking events, and other scholarly association leads can build your network. • Acquiring references: Have a confirmed list of professionals who will speak to your accomplishments. You may need to submit their names to potential institutions with very short turn-around time. It’s always best to clarify what portion of your experience you feel they can best speak to. Remember to discuss with them the aspects you prefer they address. • Be ready for the campus interview: Like any interview, preparation is key. You can practice interviewing with your advisor, industry professionals, and colleagues. University Career Services can also help you prepare. • Prepare for the academic job talk: This will be your opportunity in the interview process to verbally communicate your expertise to an audience. Confidently prepare based upon what you know, and do not presume that the audience knows more than you on your topic. Find out the timeframe you will be given and stick to it. Make the beginning accessible and basic, and then go on to convince them that you can communicate complex information. Be sure to make it interesting. • Be prepared to negotiate: Negotiating is an important aspect of evaluating a job offer. First, it’s important to understand what is and isn’t negotiable. Items such as salary, teaching load, leave time and tenure clock may be negotiable depending on your discipline and institution. Some institutions will be more flexible than others. For example, state institutions generally have set salary schedules and thus less flexibility to negotiate salary. While benefits are not necessarily negotiable, make sure you ask questions and fully understand the available benefits. Candidates in the sciences and engineering can negotiate additional items such as lab space and equipment. If the institution selects another candidate, be gracious until conclusion, as he/she might be your colleague in the future. Keep networking, applying, and researching to best ensure your eventual success. “The Academic Job Search Handbook” (4th Edition), by Julia Miller Vick and Jenifer Furlong is a great resource for learning more on this topic. CAREERS.RUTGERS.EDU Internship and Job Search for International Students While many of the tips and strategies for conducting an internship/job search presented in Chapter 4 are relevant for all job and internship seekers, international students are faced with some additional challenges. One challenge is to learn about employment practices in the U.S. and how they differ from your home country. Review the U.S. employer’s role and the international student’s role to show potential employers you are prepared to work in the U.S. The U.S. Employer’s Role The employer’s role and responsibility is to find people who are the right fit for the company and the position for which they are recruiting. Your role as a job seeker is to help U.S. employers make an informed decision in their hiring by communicating your skills and experiences through your resume and the interview. Many employers restrict hiring to U.S. citizens or permanent residents because they assume it is complicated, expensive, and time-consuming to hire an international student, especially for full-time positions. Additionally, many employers use internships as a way to recruit for full-time positions. So even though it is a less complicated process for employers to hire international students for an internship, they still prefer U.S. citizens whom they could more easily convert to full-time employees. Employers use various approaches to locate potential employees for internships and full-time employment. These may include: • Career and internship fairs or community job fairs • Employment agencies (“headhunters”) • Employee referrals • Job announcements on company websites, job boards, major newspapers, trade publications, or professional associations • Regional and national professional conferences The International Students’ Role As an internship or job seeker in the U.S. your responsibility is to pursue and apply for opportunities. It is also your responsibility to become aware of the process and paperwork necessary to be eligible to work in the U.S. The Center for Global Services offers monthly workshops on post-completion, off-campus, and on-campus employment. You can also meet with your international student advisor who can help you to complete any necessary forms and inform you of costs associated with working in the United States. If invited for an interview, be prepared to explain to an interviewer what is involved in the process for work authorization and hiring an international student for a job or internship opportunity. Employers could be interested in hiring you if you demonstrate you are the best-qualified candidate and if no U.S. citizens can be found with the skills they seek. CAREERS.RUTGERS.EDU • Create a list of target employers for your internship and job search, based on your career and industry cluster and include U.S. organizations doing business in your home country. • Review lists of organizations that have sponsored H1B Visa petitions in the past 12 months, available through resources such as GoingGlobal. • Inform as many people as possible about your job search and your field of interest. • Network with peers. Many international students learn about internship and job opportunities through other international students who have been successful. • Refer to Chapter 3 for detailed information regarding resume development. Resumes and CVs submitted for a job/internship search in the U.S. should not include personal details such as age, marital status, gender, or religion. • In interviews, speak with confidence about your skills, accomplishments, and education as they relate to the job you are seeking. It is understandable that self-promotion can be uncomfortable, especially for non-U.S. job/internship seekers; however, the employer views this as your responsibility to explain your credentials and the reason you are suitable for the position. • Strengthen your English language skills by practicing with native speakers by joining student organizations or participating in programs such as the International Friendship Program sponsored by the Center for Global Services. • Access the U.S. country guide available in GoingGlobal which provides an overview of topics such as “U.S. office protocol” and “U.S. business practices” to learn about the cultural norms of working in the U.S. Note: Individual equality in the U.S. is important, thus, legally, factors like race, gender and age cannot be considered in the interview process. You can gain additional information and assistance with your internship or job search process related to these topics at University Career Services by scheduling an appointment via your CareerKnight account and/or visiting our website at careers.rutgers.edu. CAREER & INTERNSHIP GUIDE 33 Find an Internship/Job • On-campus recruitment Additional Tips for International Students Preparing for the Interview Process Purpose of the First Interview The first interview is a key exchange of information between the employer and the applicant. The employer’s main purpose is to determine if your education, experience, and personal attributes fit the organization’s needs. Your main purpose is to emphasize your ability and interest in the job and the employer, and make it to the second round. Common Types of Interviews 1. Telephone Interviews 2. Behavioral Interviews • Some employers conduct telephone screening interviews prior to the face-to-face interview. Here are a few tips: • These types of interviews are based on the concept of using past performance as a way of predicting future performance. ► Schedule the interview at a mutually convenient time. • The interviewer will ask for specific examples of how a skill has been demonstrated in the past. See the next section for more details on Behavioral Interviewing. ► Try to be relaxed and personable, while keeping in mind that this is a formal interview. ► Provide full answers to the recruiter’s questions, but don’t ramble or become long-winded. Find an Internship/Job ► Have at least one good question to ask the recruiter. 3. Group Interviews • Designed to see how you relate to different personalities. Be sure to communicate with each interviewer during the process. 4. Case Interviews • A common interview format with consulting firms, this type of interview involves describing the steps to take in solving a specific problem. Interviewing Success Strategies 1. Preparing for the Interview • Research the employer by viewing their website. Take particular note of the company’s mission statement and values, key products and initiatives, along with the organizational structure. • Know the position that you are interviewing for and be able to articulate why you are the right person for the job. • Review your background; include work history, internships, coursework, activities, academic projects, interests, and goals—particularly as they relate to the employer’s needs. • Assess your skills and prepare concrete examples. Employers are looking for good oral and written communication skills, interpersonal skills, creative problem solving, the ability to handle stress, and evidence of teamwork. 2. Interview Day • Check your appearance and grooming. Your appearance makes the first critical impression. Business attire is appropriate for all interviews. • Make sure you have ample copies of your resume. Take them to the interview in a slim portfolio. • Arrive 10 to 15 minutes early. • Relax and collect your thoughts. 3. During the Interview • Greet the employer with a firm handshake. Refer to the interviewer by name. Use Mr., Ms., or Dr. unless you are invited to use a first name. • Be yourself. Display energy and a positive attitude. Show you are sincerely interested. • Answer the questions asked. Stick to the subject. • Develop a list of selling points that highlight your marketable skills and relevant accomplishments. • Provide specific support and examples for how you have demonstrated key strengths or skills. • Practice interviewing. Attend a University Career Services interview seminar or mock interview session. Consider using Virtual Mock Interviewing, an online training resource through University Career Services website. • Focus on your ability to learn quickly, communication skills, analytical abilities, and other strengths. 34 CAREER & INTERNSHIP GUIDE • Have good questions to ask. • Emphasize your strong points. Be self-confident. Don’t be defensive or apologize for lack of experience. CAREERS.RUTGERS.EDU • Be prepared to discuss your resume in depth. 4. Interview Knockout Factors • Be aware of your non-verbal communication, especially your posture. Don’t appear too rigid or overly relaxed. Don’t fidget. Maintain eye contact. • Unprepared for the interview; no knowledge of the employer. • Watch your grammar. Interviewers are interested in articulate candidates. Use pauses rather than “uhs.” • Never criticize a former employer, teacher, friend, colleague, or school. Stay positive. • Unable to express ideas clearly; poor communication skills. • Poorly defined career goals; little or no career direction. • No expression of interest in the employer. • Never mention salary or benefits in the first interview. If the interviewer asks what salary you want, ask what range the job pays. • Express negative attitude towards former jobs, supervisors, or schools. • Find up-to-date salary information through the National Association of Colleges and Employers’ Salary Survey. • Asks no questions about the job or employer. • At the close of the interview, take these steps to leave the recruiter with an excellent impression: (a) Ask for a business card. (b) Ask about the next step in the process and when you can expect to hear from the employer. (c) Re-express your interest in the position and the organization. (d) Thank the interviewer and shake hands. • Makes excuses during the interview; evasive. • Lack of confidence/poise; no eye contact or weak handshake. • Only interested in the best dollar offer. 5. After the Interview Write down pertinent facts from the interview (e.g., the interviewer’s name). Within 24 hours, write a short thank-you letter or email message to the interviewer and reiterate your desire to work for the organization. See Chapter 3 for sample letters. Find an Internship/Job CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 35 Are You Ready for a Behavioral Interview? “Tell me about a time when you were on a team, and one of the members wasn’t carrying his or her weight.” If this is one of the leading questions in your interview, you could be in for a behavioral interview. Based on the premise that the best way to predict future behavior is by past behavior, this style of interviewing is common. How to Prepare for a Behavioral Interview Review the job description for which you are interviewing, and take note of the skills/qualifications required. It’s likely that the interviewer will ask you questions based on those “competencies”. For example: leadership, problem solving, or teamwork. Think about examples of situations where you have demonstrated those “competencies” and be prepared to discuss them in detail. ❑ Recall Situations that show favorable behaviors, especially those involving coursework, work experience, leadership, teamwork, initiative, planning, and customer service Find an Internship/Job ❑ Utilize the StAR system to prepare short stories of each Situation; be ready to provide additional details if asked. Graduate Studies TCNJ | On Your Way Take the right turn. Premier education ahead. ❑ StAR system involves crafting each of your stories to include a beginning, middle, and an end; i.e., be ready to describe the Situation, your Action, and the Result or outcome. ❑ Be sure the outcome reflects positively on you (even if the result itself was not favorable). ❑ Be honest. Don’t embellish or omit any part of the story. The interviewer will find out if your story is built on a weak foundation. ❑ Be specific. Don’t generalize about several situations; give a detailed accounting of one situation. Prepare examples of situations involving such skill clusters as leadership, teamwork, decisionmaking, problem solving, customer service, coping with stress, and organization/planning. Behavioral Interview Sample Question/Response “Tell me about a time when you were on a team and a member wasn’t pulling his or her weight” might go as follows: “I had been assigned to a team to build a canoe out of concrete. One of our team members wasn’t showing up for our lab sessions or doing his assignments. I finally met with him in private, explained the frustration of the rest of the team, and asked if there was anything I could do to help. He told me he was preoccupied with another class that he wasn’t passing, so I found someone to help him. He not only was able to spend more time on our project, but he was grateful to me for helping him. We finished our project on time and got a ‘B’.” The interviewer might then probe: “How did you feel when you confronted this person?” “What was your role?” “At what point did you take it upon yourself to confront him?” You can see it is important that you do not make up or “shade” information and why you should have a clear memory of the event. Find out more by visiting www.tcnj.edu/graduateoffice Or call 609.771.2300 36 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU What should I wear? Casual Business Casual Professional *Recommended minimum standard of dress for career fairs and interviews How casual is too casual? What is “professional dress”? Your daily attire for classes, working out, or just running errands is typically too casual for a professional environment, even if it is a “business casual” one. While business casual allows for greater flexibility and creativity, you should always strive for neat, clean, and well put together. The definitions of “Business Casual” and “Professional” vary by industry and organization as well as position. Be sure to check for the dress code where you will work. In general, professional dress starts with a neutral color suit in a solid or very subtle stripe pattern. Stay away from... For women... • • • • • • • • • Athletic clothing including sneakers and flip-flops Rips, holes, and wrinkles Too tight or too revealing clothes Inappropriate logos, images, and messages Pants or skirt (knee-length or longer with hose) Blouse or shell Simple jewelry and make-up Closed-toe leather shoes Professional bag or small purse Stock up on... For men... • Leather shoes and belts • Dark jeans, trousers, and knee length skirts (for women) • Sweater vests (men) and sweater sets (women) • Sports coat (men) and fitted jackets (women) • Button down shirts and blouses • • • • • Long-sleeved collared shirt Conservative tie Polished leather shoes with socks matching pant color Neutral color belt Professional portfolio Typical Questions Asked by Employers Practice responding to these questions. You may find it helpful to jot down key points. If you can answer each of these questions clearly, concisely and confidently, you are well on your way to successful interviewing! College and Academic Experience Work Environment • Why did you select Rutgers? • Why did you choose your major? • In which campus activities did you participate and what did you learn or gain from this involvement? • Which college classes did you like the best/least? Why? • How would you evaluate your education at Rutgers? • Do your grades accurately reflect your ability? • Were you financially responsible for your education? • How many classes did you miss because of illness, personal business or other reasons? • Do you prefer to be supervised or work on your own? • Would you be successful working on a team? • Have you worked under deadline pressure? When? • Are you able to work on several assignments at once? • Do you prefer large or small organizations? Why? Work Experience and Accomplishments • In dealing with a customer, think of your most difficult situation and tell me how you handled it. • Give an example when you felt your boss made a bad decision and explain how you would have handled it differently. • Describe a situation where four different things had to get done at once and how you handled it. • Describe a major problem you have faced on the job and how you handled it. • Did you work in college? If so, where? • What did you enjoy most/least about your last job? • Have you ever quit a job? Why? • Of which three accomplishments are you proudest? • What problems have you solved on the job? Find an Internship/Job Skills and Personal Qualities • Tell me about yourself. (Be prepared for this one. It may be the first question asked. Briefly highlight your career interests, studies, work experience and strengths.) • What are your greatest strengths? • Can you describe any weaknesses? (Make sure you cite something that you are actively improving upon. Turn it into a positive. Do not mention a weakness, which would directly (and negatively) impact your ability to do the job.) • What skills have you developed? • Do you have any computer experience? • Why should we hire you rather than another candidate? • Do you have any hobbies? • Define success and failure. The Job and Employer • Why did you choose to interview with us? • What can you offer us? • How does your college education or work experiences relate to this job? • What do you know about us (products or services)? • What are your salary requirements? The Future • Describe your ideal job. • Where do you want to be in five years? Ten years? • Do you plan to further your education? Typical “Behavioral Interview” Questions Questions to Ask Employers At the First Interview • Please describe the duties of the job. • What might I expect in the first six months? • What skills are important for someone in this position? • Is there a lot of team or project work? • Will I have an opportunity to work on special projects? • Do you offer a training program? How long does it last? • How many college grads will you hire this year? At the Second or Third Interview • How much responsibility will I have during my first assignment? Subsequent assignments? • Do you promote from within or hire from the outside? • What is the single largest challenge facing your staff/ department/organization? At the Point of an Offer • What is the salary range for this position? • Are salary adjustments geared to the cost of living or job performance? • Do you have a standard or optional benefits package? • What is your vacation policy? • How often are performance reviews given? 38 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU TELL ME ABOUT YOURSELF The Two-Minute Drill Interviews often begin with this question. Use the worksheet below to outline and develop a well-rehearsed summary of your education and experience that includes some of your most significant accomplishments or strengths and how you became interested in the field. Education/Training (Include GPA if 3.0 or higher) Begin with your education. Mention your year in school, your major(s) and minor, and how you became interested in the field. You can include your GPA (if 3.0 or higher), skills you have learned, or an example of an academic project. You can also mention memberships in campus organizations and any leadership roles. Work Experience Discuss your current position, if you are currently working. If you worked in the past, mention past job(s). Focus on transferable skills that would be valuable to employers in the field, professional accomplishments or recognition you received. Find an Internship/Job Key Strengths Based on your research of the organization, mention two key strengths that match their requirements. 1. 2. Your Future Include information which will reveal that you are an advanced job seeker. Identify that you have chosen XYZ career for substantive reasons. Utilize the following headings to organize your thoughts: Interest, Skills, Experience, and Personality CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 39 Tell Me About Yourself Outline: I am currently ➡ S trategically crafted “Branding Statement” I became interested ➡ First opportunity to connect with employer (tell the real story) ­ I have excelled ➡ Greatest accomplishment in your career area I enjoy ➡ Second opportunity to connect with employer (again, be real) In addition ➡ Add related or volunteer experience and/or unique skill development I contributed ➡ Identify when you have made a difference In reviewing ➡ D emonstrate that you have researched employer/job Find an Internship/Job I look forward ➡ Express interest in the employer and position Example • I am currently a junior at Rutgers University, majoring in computer science. I became interested in computers at a young age and took a few collegelevel programming courses while in high school, which helped me decide on my major. • I have excelled in all my coursework at Rutgers, while working 20 hours a week at the University Computing Center in a technical support role. I enjoy assisting users and problem solving, because it is challenging and I learn something new every day. • In addition to this, I had an opportunity to intern over the summer with XYZ Company. I contributed to software development projects, including database design. I am particularly interested in this area and this is where I would like to begin my career. • In reviewing the job description, I was drawn to the database design aspects where I feel I would be able to make an immediate contribution. I look forward to learning more about your MIS department and the challenges of the position. Practice Using your notes, develop your response and then schedule a mock interview with one of our Career Development Specialists to practice your oral delivery. You can also use Mock Interview to practice. Your response should be approximately two minutes in length. 40 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Chapter 5: MAKE AN IMPACT AT YOUR INTERNSHIP OR FULL-TIME JOB Making an impact at your internship or first full-time position comes down to simply understanding and following workplace etiquette. Workplace etiquette is nothing more than the behavior and manners that are acceptable at your work site. The tricky part is that each site is different and the rules are different from the rules that apply to you as a student. People don’t expect you to be a student. Rather, they expect you to act the way they do, as a professional in their line of work. Often times, the rules are seldom spelled out for you, and are not the same for any two organizations. If you don’t figure out the rules, you may have a poor experience and a poor evaluation. So what do you do? Here are a few guidelines and ideas to help you get on track: 1. Dress the part. Yes, this is important! When you walk in the door of your work site, even if it is on campus, you are no longer a student. Appropriate attire is different for every organization. Look around you. What are others wearing? What about their hairstyles? What kind of accessories are the norm, including earrings for men? Model your dress and grooming after that of your supervisor and other professional staff, and you cannot go wrong. 3. Respect confidentiality. You can talk about issues, projects, and the work environment, but refrain from talking about people. Gossip can get back to people and wind up hurting you. Don’t be hurt if you are left out of certain discussions— some issues are for staff eyes and ears only. Finally, don’t take sides; steer clear of interoffice politics. Remember that you are there to work on your project. CAREERS.RUTGERS.EDU 5. Learn basic social skills. This might seem rather silly, but if no one ever taught you such rituals, you are well advised to learn them quickly! Go to the library and read some etiquette books, or pattern your behavior after those around you. How you handle hellos, goodbyes, and basic courtesies of speech and action can win friends or turn people off. For example, don’t sit down in someone’s office until you are invited to do so. Keep your feet off the furniture. Hats off inside! Don’t chew gum. 6. Attendance and promptness are expected. As a student, some faculty may not penalize you if you fly into class five minutes late or if you miss class. In the work world, that just won’t cut it. Tardiness and absenteeism signal disrespect for others’ time and a lack of interest in the work. Promptness signals eagerness, responsibility, and respect for others. At the beginning of the day and at all your meetings, be on time or five minutes early. The only reasons that may justify an absence from work are serious illness or family emergencies. It is important to call immediately and speak directly with your supervisor if you have a problem, which will keep you from work. CAREER & INTERNSHIP GUIDE 41 Make an Impact at Your Internship or Full-Time Job 2. Follow the chain of command. It is important for you to know the formal and informal reporting structures within your organization. Once you understand them, follow them! The unspoken rule is this: do not go around, behind or over anyone. Follow the chain of command in all your communications and actions. That means go to your site supervisor first. Also, identify the second in command or the person you can go to in your supervisor’s absence. 4. Respect the support staff. They have been there longer than you, and they know more than you. They can be terrific allies in helping you break in, helping you understand the unspoken rules, and helping you accomplish your goals if you treat them with the respect they are due. Wipe the thought “just a secretary” out of your mind. Remember this: without support staff, the organization would not run. 7. Learn to make a positive first impression. Practice until you acquire a firm handshake. Learn how to make introductions and how to introduce yourself to those you don’t know. Be friendly, smile and extend yourself. These are all parts of those important first impressions, which really can earn you points. Picture this: the Executive Director of your organization is coming down the hall toward you. You are alone. She is a valuable person to know. Are you ready to introduce yourself? Stay in Touch After the Conclusion of Your Internship/Job • Create a key contacts file for networking contacts you make throughout your career • Stay in touch with colleagues and supervisors you have worked with in past internships and full-time positions 8. Take initiative. Offer to help on projects and assist others in the office. • Send a note following graduation to previous internship sites to keep them updated on your progress 9. Turn off your cellphone and don’t open Facebook. Your employer expects you to work during the work day, not conduct personal business or be distracted by texting friends or checking social media. These things can be done during lunchtime or other breaks, but don’t jeopardize your position because you couldn’t wait until after work to text your friends about dinner plans. • Use good judgment regarding contact frequency 10. Be a good ambassador. Be aware that you reflect the institution. How you perform and behave at work will establish your professional image, for better or worse, and also, the future of other Rutgers interns or full-time candidates. Think about the long-term benefits of good work place etiquette. You might want to ask your previous supervisors for job recommendations or contacts. You may apply for full-time or summer jobs at a previous work site. Have you proven that you can make it in that type of environment? Have you earned a positive recommendation? What you do today can stick with you for a long time. Make it count! Adapted from Muhlenberg College and Seattle University Make an Impact at Your Internship or Full-Time Job Establishing Your Professional Reputation Establishing your professional reputation is an important part of making an impact at your internship or first full-time position as well as an important part of your professional growth. The Rutgers Student Code of Conduct (studentconduct.rutgers.edu) outlines standards for students to follow as members of the university community and in upholding the values of the community. These standards can be applied to all professional settings including the workplace. Having a reputation as an ethical professional is vital in making an impact and being a respected employee or intern. interactions with employers. Additionally, when you connect with employers and others outside you also represent Rutgers. UCS has established policies and ethical guidelines regarding scheduling appointments and registering for events, participating in the OnCampus interview program, participating in the Rutgers Internship and Co-op Program (RICP), and job and internship offer acceptance guidelines. These policies are in place to help students understand the importance of ethics in the workplace as well as provide fair and appropriate access to resources for all Rutgers students. Conducting yourself ethically in all aspects of your professional life includes being ethical in your interactions and engagement with departments on campus including University Career Services as well as with faculty, staff, and your peers. Representing yourself with integrity is also important in your For detailed information regarding UCS policies go to careers.rutgers.edu. 42 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Chapter 6: EXPLORE GRADUATE & PROFESSIONAL SCHOOL Is Graduate School Right for You? As you think about graduate school here are four key questions to consider: 1 Why Should You Consider Graduate School? You’re probably thinking about a graduate degree because your intended profession demands one or you are committed to further study in your chosen discipline. 2 When Should You Begin Graduate School? If your goals are clear and financial resources are available, consider studying for a master’s or doctoral degree shortly after graduation. If your career goals are not yet well established and your resources are insufficient, you should probably wait several years. 3 Where Should You Go to Graduate School? Consider these key criteria: • Interest in the Field. Your interest in and commitment to your field are probably the most important factors. If you’re uncertain about what to study, that’s a clue to wait. • Availability of a Degree Program. Do research to see which universities offer the programs that meet your interests. Look beyond the catalog to determine if a program is right for you. • Quality. Key factors in assessing quality are faculty, facilities, student body and reputation. For graduate programs requiring extensive library research, (Continued on next page) CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 43 Explore Graduate & Professional School • Career Opportunities. Look down the road a few years. What are the current job prospects in the field? What are future projections? Remember that job markets are bound to change—for better or worse—during any four-to five-year period. inquire about the size of the institution’s library holdings to ensure resources will be available when needed. To determine quality, talk to professors and professionals in the field. • Cost. The cost of graduate education varies significantly. Many graduate programs in the arts and sciences offer students a “package,” which is a combination of tuition remission, fellowships, and teaching assistantship support, particularly for Ph.D. programs. Others, especially the professional schools, provide little or no support. • Location. Do you prefer urban, suburban or rural locations? Consider the accessibility of mass transit, commuting time and costs, and proximity to other educational institutions, research institutes, and libraries. If you are considering law school think about schools located in geographical areas where you would like to establish your professional affiliations. • Size. Institutional size provides a clue to the overall environment, character, academic resources, class size, and student-faculty ratios and relationships. • Credit vs. Non-Credit. An increasing number of non-credit, non-matriculated and extension-type programs might be more appropriate than traditional degree programs. 4 How Do You Get Admitted? There are six key aspects to the graduate admissions process: • Undergraduate Preparation. Be sure you know the specific academic requirements of the program. • The Application. This form is usually your only contact with an admissions committee and the impression you make is critical. If essays or personal statements are required, make sure you write in a clear, concise, grammatically correct style. Have your statement critiqued by a professor or Career Development Specialist. • Credentials. Graduate and professional schools require three items in support of the application: transcripts of your undergraduate work, recommendations, and standardized test scores. Transcripts are obtained from the registrar, who will forward your official transcript to the school to which you are applying. Recommendations should be from professors or professionals in the field who know you and your work well; letters from well-known individuals are a plus. If your schools require providers of recommendations to submit letters by postal mail, be sure to set up and utilize your online credentials file at interfolio.com. • Standardized Tests. Depending on the type of program you are applying to, the weight/value of the standardized test relative to your admission can vary. Regardless, make sure you give yourself enough time to adequately prepare. • Interviews. Interviews are rarely required today in the admissions process with the exception of the health professions and doctoral programs. However, if an interview can be arranged, you can learn more about the program and provide a clear impression of who you are. • Deadlines. Note all deadlines, including portfolio submissions (for studio programs), interviews (if required), and standardized tests. Create a timeline to help you maintain your focus. Apply as early as possible. Early applications demonstrate a strong interest and motivation in the program. Explore Graduate & Professional School You can get additional information and assistance with your graduate school plans by scheduling an appointment with University Career Services using your CareerKnight account and/or visiting our website at careers.rutgers.edu. 44 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU Guidelines for Writing the Personal Statement STEP 1: Brainstorming ACTIONS: 1. Devote time to reflect on the following questions. 2. Discuss them with friends or family members. 3. Jot down notes. In some cases write sentences. 4. Think about the flip side of each question. For example, why are you really committed to the field of biology despite pressure from your parents to become a lawyer or to get a job? Your answers to some of these questions will form the heart of your personal statement. 1. How did your pre-college education influence your decision to pursue graduate study in your field? Think about: High school courses, teachers, special, programs, student organizations, and community or volunteer work. 2. How has your Rutgers experience influenced your decision? Think about: College courses, professors, academic interests, research, special programs, student organizations, and the decision-making process you went through to choose your major. 3. How has your work experience influenced your decision? Think about: Internships, externships, part-time jobs, summer jobs, and volunteer or community work. 4. Who has had the most influence on your decision to pursue graduate study? In what ways? Think about: Parents, relatives, teachers, professors, clergy, friends of the family, college friends, parents of friends, local merchants, supervisors, coaches, doctors, dentists, lawyers, etc. 5. What situation has had the most influence on your decision? Think about: Family, academic, work or athletic situations. Think about happy, sad, traumatic, moving, or memorable situations. 6. What personally motivates you to pursue graduate study in this field? Think about: Your personal skills, interests, and values. STEP 2: Writing Your Personal Statement 4. Accentuate your strengths and what makes you unique. 5. Explain your weaknesses in positive ways. For example, refer to them not as weaknesses but as areas for improvement or growth. 6. Paint pictures and tell stories about what makes you special. This is how the admissions readers will remember you. The story can be happy or sad. The more feeling you can inject into your statement, the more you will stand out. 7. Find out the specific orientation and philosophy of the graduate program. Adapt and refine your statement to fit. This will make you stand out from other applicants who recycle the same personal statement with each application. Suggested Outline Your personal statement will likely range from 250–1200 words or 1–6 pages double spaced. The typical personal statement should be 2–3 double-spaced pages or 500–700 words. Here is a suggested outline. You should adjust the main point of each paragraph and the number of paragraphs depending on the desired length of your personal statement and the areas in your background that you choose to emphasize. PARAGRAPH 1 A personal human interest story Your academic interests and achievements PARAGRAPH 2 Your relevant work and/or research PARAGRAPH 3 experiences PARAGRAPH 4 Your career interests Why you are interested in this PARAGRAPH 5 particular school The qualities you will bring to PARAGRAPH 6 this school References Write for Success: Preparing a Successful Professional School Application, Third Edition, October 2005 by Evelyn W. Jackson, PhD and Harold R. Bardo, PhD. NAAHP, National Association of Advisors for the Health Professions, Inc. “Perfect Personal Statements” by Mark Alan Stewart. Peterson’s Guide 2004 ACTIONS: Personal Statement Critiques 2. Begin writing your first draft. You can schedule an appointment with University Career Services for a personal statement critique. Send your personal statement via email to your Career Development Specialist at least two business days (Mon–Fri) before your appointment. 3. Develop an outline of your statement prior to writing. It doesn’t have to be detailed. It can be three or four main points in the order you want to make them. CAREERS.RUTGERS.EDU CAREER & INTERNSHIP GUIDE 45 Explore Graduate & Professional School 1. Incorporate your responses to the above questions. Graduate Program Index The advertisements by the following graduate school programs make it possible to distribute the Career & Internship Guide at no cost to you. These graduate schools demonstrate their interest in Rutgers graduates through this support. Fairleigh Dickinson University.................................................. 53 Fairleigh Dickinson University School of Pharmacy................. 47 Georgian Court University....................................................... 51 Johns Hopkins University, Carey Business School................... 46 New York Chiropractic College............................................... 48 Rensselaer Polytechnic Institute, Lally School of Management............................................... 46 Rowan University.............................................................................55 Rowan University Graduate School of Biomedical Sciences........50 Rutgers Professional Science Master’s Program..................... 44 Rutgers School of Management and Labor Relations............. 49 Rutgers University, Financial Statistics & Risk Management Master’s Program.......................................... 54 St. George’s University............................................................ 52 Temple University School of Podiatric Medicine..................... 46 The College of New Jersey (TCNJ)......................................... 36 Other Advertisers Educational Housing Services.................................................. 55 The Princeton Review.............................................................. 54 Science, Mathematics And Research for Transformation (SMART) Scholarship for Service Program.......................... 64 U.S. Army Health Professions Scholarship Program............... 31 College Recruitment Media and Rutgers University Career Services wish to thank the above participating sponsors for making this publication available to students. 46 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU We Have Over 11,000 Success Stories. Yours Should Be Next. At St. George’s University School of Medicine, it’s all about success. The University’s strong curriculum and award-winning academic support services are focused on your success from day one—and the proof is in our results: 98% Exceptional USMLE Scores A 98 percent pass rate for first-time test takers of the USMLE Step 1 in 2013.1 #1 Consistently Successful Residency Placement Rates SGU is the number one provider of doctors into first-year US residencies for the last three years combined.2 770+ Competitive Residency Specializations More than 770 graduates obtained residencies in the US and Canada in 2014, many in highly competitive residency programs, with graduates specializing in everything from neurology and diagnostic radiology to surgery and pathology.3 Scholarship Opportunities We don’t just encourage excellence—we reward it. Last year, St. George’s University awarded more than $4 million to incoming students through an array of academic scholarships. SGU is authorized by the US Department of Education to administer student loans for qualified US students—one of few international schools permitted to do so. Apply Now at www.sgu.edu/apply To learn more about St. George’s University, visit sgu.edu/md, or contact Kristen Viola, Assistant Director of Admission, Northeast Region, at kviola@sgu.edu or 1 (800) 899-6337 ext. 9 1307. 1 Data as of March 2014 2 According to published information as of April 2014 3 Data as of May 2014 Speak to a newly matched graduate to learn more MATCHED! PATRICK SMITH, MD ’14 Family Medicine MedStar Franklin Square Medical Center Baltimore, MD “At St. George’s, not only was I set up to excel on my board exams and stand out during clinical rotations, but I was able to learn great bedside manners. During my clinical rotations, it was clear that building relationships with patients is as important as strong clinical knowledge, and St. George’s helped me foster both so that I will be ready to provide great care to my patients when I get to Baltimore.” Grenada, West Indies FSRM - Financial Statistics & Risk Management Master’s Program Apply or Learn More at www.fsrm.rutgers.edu • Want a rewarding career in financial data analytics or risk management? • The right move is a Rutgers FSRM Master’s Degree • Be ready to earn $$$ in 3 semesters FT or work and go PT • Be sought after and competitively differentiated with “Big Data” smarts and analytics • Be part of an exciting and supportive learning environment • Receive both academic & practically focused training • Learn from and network with leading industry practitioners • Be within easy access of industry events and firms in NYC • Leverage our Academic Partnership with GARP and get a head start on the FRM Employer Index The advertisements by the following employers make it possible to distribute the Career & Internship Guide at no cost to you. These employers demonstrate their interest in Rutgers graduates through this support. Advanced Systems Concepts, Inc............................................ 59 Bonnie Brae.............................................................................. 65 BRECOflex CO., L.L.C.............................................................. 63 Brother International................................................................ 65 Canine Company...................................................................... 58 Chubb............................................................. Inside Back Cover Complete Document Solutions................................................ 57 DCH Auto Group..................................................................... 56 DGS.......................................................................................... 56 DISH......................................................................................... 62 Emergency Medical Associates............................................... 65 First Investors........................................................................... 66 Forman Mills...................................................Inside Front Cover Lab Support............................................................................. 66 Legal Services of New Jersey.................................................. 62 LG............................................................................................. 31 MathWorks............................................................................... 66 NRG Home Solar...................................................................... 60 Peace Corps............................................................................. 58 Penske...................................................................................... 64 Rangam Consultants Inc.......................................................... 62 Silver Line by Andersen.................................Inside Front Cover Northwestern Mutual-Morristown........................................... 24 U.S. Marine Corps...................................................................... 8 United Water............................................................................ 61 Verizon............................................................ Inside Back Cover Wegmans................................................................................. 60 WeiserMazars LLP.................................................................... 58 College Recruitment Media and Rutgers University Career Services wish to thank the above participating sponsors for making this publication available to students. 56 CAREER & INTERNSHIP GUIDE CAREERS.RUTGERS.EDU T:7.25” T:4.75” WRM-14-043_RutgersUniversity_OTL.indd APPROVAL SIGNOFFS Document Path: PRODUCTION:Volumes:PRODUCTION:PRINT:WeiserMazars:Print:WRM-14-043_RutgersUniversity:1_Mechanical:R5-Mech:WRM-14-043_RutgersUniversity_OTL.indd Job info Job Client Media Pubs Inks Specs WRM-14-043 Weiser Mazars Magazine 1/2 PG CRM Pubs Release Date: 06/13 Live Trim Bleed None 7.25” x 4.75” None Cyan Magenta Yellow Black Fonts & Images Printed at None Print/Export time 6-20-2014 12:15 PM Workstation Freelancer’s iMac Page # 1 Round # 5 Fonts None Images Weiser_Runner_4C_MAG_LIGHTENED_v1.psd (CMYK; 843 ppi; 35.56%; PRD-ASSETS:CLIENT-ART:WeiserMazars:Weiser_Runner:Weiser_Runner_4C_MAG_LIGHTENED_v1.psd) Mazars_4C-Logo.eps (78.15%; PRD-ASSETS:LOGO-LIBRARY:W_Logos:WeiserMazars:Mazars_4C-Logo.eps) WeiserMazars_Combined Logos_CMYK_v2.eps (101.78%; PRD-ASSETS:LOGO-LIBRARY:W_Logos:WeiserMazars:WeiserMazars_Combined Logos_CMYK_v2.eps) Prepared by DiMassimo Goldstein (DIGO) 220 E. 23rd St., NY, NY 10010 212.253.7500 Initial & D AD CW CD Design Studio Studio Mgr Account Proofreading LR PDF to Account Client Approval Release Date Providing Free Legal Assistance to low-income people in New Jersey LEGAL TELEPHONE INTAKE INTERNSHIPS & VOLUNTEER OPPORTUNITIES Legal Services of New Jersey (LSNJ) provides free legal assistance to low-income individuals with civil legal problems. Clients can access our statewide legal hotline at no charge. We seek interns/ volunteers to: • Screen callers for identification information, type of legal issue, and income eligibility • Interview callers using a questionnaire script • Enter, in real time, information into our database in a clear and concise manner. The position requires sensitivity, attention to detail. No legal experience required; we will train. We ask for a minimum 10-15 hour weekly commitment. Bilingual ability (especially Spanish) is helpful but not required. Hours are available in our Edison office, Monday through Friday, between 8 am and 6 pm. Walking distance from NJ Transit. Send resume to jobs@lsnj.org. I’M SHAPING MY Y FUTURE Field Resource Coordinators DISH is transforming the entertainment industry. The challenges are fresh, the atmosphere is high energy and the growth opportunities are endless. We compete to win, need to achieve and look for others who feel the same way. We are currently seeking Field Resource Coordinators in Roseland, NJ. You will be responsible for distributing service appointments to technician resources throughout the country. To qualify, you must have strong written, verbal, customer service and organization skills. The ability to adjust to changing responsibilities and priorities in a fast paced, growth-oriented and time-critical environment is required. Bachelor degree or related experience strongly preferred; or equivalent combination of education and experience. At DISH, you’ll also receive: • Competitive pay • Medical, dental and vision insurance • Paid vacation and sick time • 401(k) with company matched funds • 4 Day work week To apply, please visit dish.com/careers We are an Equal Opportunity Employer and are Committed to a Drug-Free Workplace. Real Innovation. Only at DISH. LAUNCH A CAREER THAT WILL DRIVE YOUR SUCCESS. Penske’s Sales and Operations Management Training Program Gives You The Skills You Need To Succeed. At Penske, we care about more than just business. We care about people and their interests and goals. If you are a big thinker who wants to make a difference with a winning team, Penske can help you succeed. Our training program combines professional development with classroom instruction and one-on-one leadership learning to help you achieve excellence and enjoy success. Visit GoPenske.com/careers. And learn why Penske truly is a company where People Help People Move Ahead. We are Bonnie Brae – an extraordinary school, a home and a safe haven for boys and young men in crisis, ages 8-18. Currently we have openings for Childcare/Residential Counselors, which provide supervision, counseling, behavior management and monitors the basic needs of these boys who live in cottages on campus. Work with the interdisciplinary treatment team members to develop individual treatment plans which guide the counselor's interactions with each resident. Bachelors Degree preferred and/or related experience. Related experience will be working with clients in a similar age group. Avid interest in teaming is required. Recreation experience a plus. Visit our website at www.bonnie-brae.org. Send resume with cover letter including salary requirements to Bonnie Brae, Attn: HR, PO Box 825, 3415 Valley Road, Liberty Corner, NJ 07938-0825, Fax 908647-8187 or email jobs@bonnie-brae.org. Bonnie Brae is an equal opportunity employer. www.ema.net/careers-overview.html LAUNCH YOUR CAREER WITH THE MAKERS OF MATLAB AND SIMULINK MathWorks is the company that develops MATLAB® and Simulink® – the software that transforms the way engineers and scientists think and work. We hire smart people who want to make a difference. Find opportunities in: Apply today: Computer Science • Mechanical Engineering • Electrical Engineering mathworks.com/jobs/grads Some of us were born for science. Your Job Search Resource in Scientific & Engineering Staffing 800.536.3293 | labsupport.com I WORK FOR THE COMPANY THAT TACKLES THE WORLD’S TOUGHEST CHALLENGES We believe in the power of technology to solve just about anything. And we’ve put our sharpest minds to the task. Our solutions are empowering individuals, businesses, and communities everywhere. Join our team and you’ll create an inspiring future with the company that meets every day with one question: “What do we want to build next?” That’s the kind of work we do. And you can be a part of it. Opportunities currently exist for: • CUSTOMER SERVICE REPRESENTATIVES • RETAIL SALES REPRESENTATIVES Enjoy benefits worthy of the name Total Rewards including: • Medical, dental and vision from day one • Award-winning training • Generous tuition assistance program • Company matching 401(k) • Paid vacation and holidays Visit verizon.com/jobs for more information and to apply today. Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet. Opportunity. It’s about learning and growing. It’s who I am. Archie PERSONAL LINES UNDERWRITER Think CAREERS. Think Chubb. One thing that I’ve seen at Chubb is the investment in employee education. There are always opportunities to continue to develop my skill set. Then, as you gain greater competence, you are in a better position to take on more responsibility. We take ownership of our own career growth and success. Visit our Career Site Today at jobs.chubb.com EOE COLLEGE RECRUITMENT MEDIA Graduate Students Resources Career Assistance University Career Services is here to support you as you make important decisions about your post graduation destination. Whether you are pursuing full-time employment, a career in academia or other professional options. Here’s how we can help: •Critique resume/curriculum vita and cover letters •Provide advice about education and career decisions •Identify and provide important resources •Sharpen job search skills and strategies •Offer engaging and interactive online tools 24/7 •Provide useful programs, career fairs, networking opportunities and events How To Get Started You have access to amazing resources 24 hours a day, 7 days a week! Take your first steps toward career success by utilizing our online tools and our website careers.rutgers.edu CareerKnight CareerKnight is your home base! •Request career assistance appointments •Register for workshops, programs and events •Apply for on-campus interviews •Review jobs listed by employers who want to recruit Rutgers students Schedule an Appointment Are you looking for help connecting your graduate studies to a specific career? Schedule an appointment with a professional Career Development Specialist today. They can provide guidance, advice and resources. Networking and Career Fairs Show them what you are made of! Connect with company representatives and make the most of every opportunity. •Learn about companies you are interested in. •Ask your burning questions and make a good impression with recruiters, human resources professionals or industry specialists. •Make connections that can lead to a job. On-Campus Interviewing (OCI) What could be better than employers coming to you for an interview? Put your CareerKnight account to use by completing an OCI search to determine who will be on campus. Apply to jobs you are interested in. Employers will review applications and invite potential candidates to schedule an interview when they will be on campus. Spring 2014 See Reverse Visit careers.rutgers.edu for our hours of operation Graduate Students Workshops & Events (Spring 2014) US Job Search for International Students Tuesday, February 11, 2014 • 6–8 pm Rutgers Student Center, Room 411 ABC Career Fair Success Strategies for Graduate Students Wednesday, February 19, 2014 • 12–1 pm Gateway Transit Village, 4th Fl. (above Barnes & Noble) Mock Interview Clinic Thursday, March 6, 2014 • 1–4 pm Busch Campus Center, Career & Interview Center Non-Profit Job Search for Doctoral Students Monday, March 10, 2014 • 12–1:30 pm Gateway Transit Village, 4th Fl. (above Barnes & Noble) Interviewing Skills for Graduate Students Thursday, March 27, 2014 • 5–6:30 pm Busch Campus Center, Room 174 You must pre-register for workshops. To secure your spot, register online through your CareerKnight account. Or, e-mail the workshop name and your RU ID to careerservices@echo.rutgers.edu. Resume Clinic (BRING A COPY OF RESUME) Thursday, February 6, 2014 • 10 am–3 pm Busch Campus Center, The Cove Thursday, February 13, 2014 • 10 am–3 pm Rutgers Student Center, MPR Thursday, February 20, 2014 • 10 am–3 pm Livingston Student Center, Room 202 ABC Thursday, April 3, 2014 • 10 am–3 pm Cook Campus Center, Room 202 ABC Career & Internship Fairs Science, Technology, Engineering, and Math Industry Career & Internship Fair Friday, February 7, 2014 • 10 am–3 pm Rutgers Student Center Business, Arts, and Communications Industry Career & Internship Fair Friday, February 14, 2014 • 10 am–3 pm Location: Rutgers Student Center Ph.D. and Master’s Virtual Career Fair Wednesday, February 19, 2014 • 8 am–10 pm http://gradtalent.careereco.net/ Education, Public Service, and Human Services Industry Career & Internship Fair Friday, February 21, 2014 • 10 am–3 pm Douglass Campus Center Agriculture, Environmental, Food, and Natural Resources Industry Career & Internship Fair Friday, April 4, 2014 • 10 am–3 pm Cook Campus Center NJ Statewide Career & Internship Fair Friday, May 2, 2014 • 10 am–3 pm Sonny Werblin Recreation Center Contact Us Busch Campus Center 848.445.6127 RUcareers Gateway Transit Village, 4th FL. sp2014 848.932.7997 RutgersCareerServices Programs & Resources University Career Services is committed to assisting you with making connections between your academic experience and career paths. We provide career-related counseling, resources, and programs to help clarify your academic and career goals, establish career plans, develop job-search strategies, and make successful career transitions. 1-on-1 Career Assistance Do you need help choosing a major, developing your career plans or looking for a job or internship? Are you planning on going to graduate school? Schedule an individual career assistance appointment today. Our Career Development Specialists can provide guidance, and serve as valuable resources. Career & Internship Fairs Show employers your value at one of our seven fairs throughout the year! Meet recruiters and make the most of every opportunity. Learn about organizations in which you are interested. Ask your burning questions while making a good impression with recruiters, human resources professionals, and industry specialists. Employer Networking & Information Sessions Learn everything you want to know about a potential employer, while seizing the opportunity to create a positive impression. University Career Services will host a variety of organizations for networking and information sessions each year. On-Campus Interviewing (OCI) Program What could be better than employers coming to you for an interview? How do you take advantage of this opportunity? Put your CareerKnight account to use by applying for interviews through the OCI program. Employers will review applications and invite potential candidates to interviews during their campus visits. Rutgers Internship & Co-op Program (RICP) RICP is an online pass/fail course designed to accompany your internship or co-op. Earn academic credit during the fall, spring, and summer sessions (winter session is not an option). The course consists of bi-weekly reflections and career-related assignments. You also gain an advocate through your course instructor that can help you navigate issues in your work environment. Course credits apply towards graduation as general elective credits. Workshops & Events Look for our event offerings in subject areas that are relevant to YOU! Attend a workshop and learn how to network, develop your resume, polish your interview skills, and more. Participate in one of our many networking events or panel discussions. You can always find the most up-to-date listing of programs on our website. See Reverse Visit careers.rutgers.edu for our hours of operation Programs & Resources Get connected We are here for you 24/7 Our online resources will help you get the inside scoop about careers in which you are interested, create a resume and practice interviewing, apply for job and internship listings, and so much more. To explore the full range of what is available, visit us online at careers.rutgers.edu CareerKnight: This is your main career management system and virtual career center. Request appointments with a Career Development Specialist and register for workshops. Apply for jobs and internships. Schedule interviews through the On-Campus Interviewing Program. Access the following tools via CareerKnight: Alumni Career Network: Access Rutgers alumni who are willing to provide career advice. Search the database by major, job title, employer, and more to learn about their career paths. Candid Career: Get career advice from industry professionals at any time through these informational videos. Watch interviews and explore your career options. Career Insider: All that you ever wanted to know about a particular industry is at your finger tips. Take a look and learn about the latest industry trends, strategies, and detailed organization information. CareerShift: Search, store, and record job listings from every job board out there! Take advantage of in-depth informational tools to gain direct contact information for various organizations. FOCUS 2: Use this online tool to make informed career decisions by assessing your skills, interests, and values. GoingGlobal: Thinking of going global with your career? Utilize country and city guides to learn about a variety of options. Information on visas is also included. InterviewStream: Would you hire you? Use this virtual mock interviewing service and decide. This is your chance to practice, get feedback, and learn by watching yourself. S JOB Liberal Arts Jobs: Search entry level or early career jobs geared toward individuals focusing on liberal arts, fine arts, or humanities through “Current Jobs for Graduates.” Resume Builder: Develop strong resumes and cover letters by using the Resume Builder module found in CareerKnight. View approved resume samples and get ideas for strong bullet points. Contact Us Locations Gateway Transit Village Busch Campus Center 848.932.7997 848.445.6127 Follow Us RUcareers RutgersCareerServices August 2013 Visit careers.rutgers.edu for our hours of operation