UW User Account Support Procedure for the UW School of Social Work’s
Web Application STAR
Welcome to the UW School of Social Work’s (SSW) online data management tool called System
To Administrate Records (STAR).
Please use the current version of web browser for security and compatibility reasons (please
see the end of this document for ways to upgrade.)
If you do not have an UW NetID (for UW students – former and current, staff and faculty),
then please select this link (or if you have any other STAR questions):
http://socialwork.uw.edu/programs/field-education/star-system-help-and-information
If you have a UW NetID but have forgotten the password and/or ID name, please select this
link to get help:
http://www.washington.edu/itconnect/accounts/index.html#uwnetid
If you have a UW NetID, remember your password and want to proceed to the STAR
application, then please log into the UW SSW STAR application at:
http://star.ssw.washington.edu (bookmark this web address for future reference) by selecting
the UW NetID button, entering your UW NetID and Password on the UW NetID weblogin page
which will take a few seconds to be presented:
After selecting the ‘Log in’ button, you will then move back to your STAR application page into
your relevant area of STAR.
Account Support:
Please go to the UW IT account support page for help logging into STAR:
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http://www.washington.edu/itconnect/accounts/index.html#uwnetid
Frequently Asked Questions (FAQs):
1. Question: I can’t log into the account page?
Answer: Make sure you are using the same username and password that you use in your
email. Can you use that name and password to log into your email account or another
UW NetID application like Catalyst Tools? https://catalyst.uw.edu
2. Question: My account works fine in email but I am seeing an error after logging into the
UW NetID login page.
Answer: Contact sswfield@uw.edu or tdiehm@uw.edu for UW Tacoma with an email
that has your name and agency information so the Field Education group can ensure you
are active in the STAR system and with the correct email address that STAR depends on.
General Security Information:
SSW is opening up a portion of student, agency and faculty information to their respective
owners which naturally increases the school’s data risk; we depend on end users to have secure
computing environments to decrease this risk. Please help us by taking five minutes to read
these guidelines to ensure a safe environment at your location and here at the school.
Your ID and Password
Choosing a Good Password
Choosing a good password helps to prevent someone else from using UW services as if they
were you.
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Use passwords that are difficult to guess.
Only use UW NetIDs and passwords that belong to you.
Never tell anyone your password. UW staff, including UW Information Technology
consultants, will NEVER ask for your password. Email messages that ask you to send
your UW NetID and password (such as to "verify your account") are fakes and should
not be responded to.
Changing Your Password
Changing your password is easy and changing it regularly helps keep your work secure. You can
change your password yourself online on the Manage UW NetID page
(https://uwnetid.washington.edu/manage/?password ).
Security Best Practices
http://www.washington.edu/itconnect/security/
http://www.onguardonline.gov/topics/computer-security.aspx
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How to upgrade your web browser (type in the address field of any browser the following
links or mouse click them):
Internet Explorer: microsoft.com/ie
Mozilla FireFox: firefox.com
Google Chrome: google.com/chrome
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