Faculty Resources
Quinsigamond Community College
670 West Boylston Street
Worcester (Main) Campus
Fall 2013
Table of Contents
QCC Mission, Mission Principles, Vision & Values
1
Directions – QCC Worcester (Main) Campus & Other QCC Sites
2
Directions – QCC Southbridge Campus
5
Basic Directory Information – QCC Main Departments/Areas
6
Basic Directory Information – QCC Southbridge Campus
11
Requirements of QCC Faculty Members
12
Services Available – Academic Affairs
15
Services Available – Administrative Services
22
Services Available – Community Engagement
26
Services Available – Enrollment & Student Services
28
Services Available – Human Resources
30
Services Available – QCC Southbridge Campus
31
Services Available to QCC Faculty Members
33
Deans & Assistants of Academic Areas (Schools)
38
Monthly Meeting Information for Academic Areas (Schools)
40
Academic Program & Work Area Coordinators
41
College Calendar (2013-2014)
43
Final Exam Schedule (Fall 2013)
44
Notes
45
“At QCC, we excite … we ignite … we open new vistas of opportunity.”
Information compiled by Erica Merrill
QCC Mission, Mission Principles, Vision & Values
 Our Mission: Quinsigamond Community College is the gateway to
advanced educational and employment opportunities in Central
Massachusetts. We are a public, student-centered institution of higher
learning, providing accessible, affordable, and high-quality educational and
training programs and services that are relevant and responsive to diverse
regional and student needs.
 Our Mission Principles: In fulfillment of our mission, the College
community commits to the following principles:
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Students First
Teaching and Learning
Comprehensive, Flexible Programming and Services
Open Access to Learning
Potential for Success
Community Outreach and Support
 Our Vision: Quinsigamond Community College is a premier learning
community … recognized for teaching and learning excellence, relevant and
responsive programming, students’ success, and community outreach and
impact. We thrive as a vital regional asset and first choice for transforming
lives and sustaining healthy, prosperous communities. All are welcomed
and embraced in our community, where students come first and faculty and
staff strive to develop potential and help make dreams come true. “At
QCC, we excite … we ignite … we open new vistas of opportunity.”
 Our Values: Faculty and staff infuse life in our vision and live mission
principles by creating and sustaining a college climate and culture where all
are warmly welcomed, accepted, and valued for their individual dignity and
worth. We recognize the importance of diversity and acknowledge the rich
and unique contributions that each community member makes to advance
the College. To this end, the following values guide our individual actions
and community interactions:
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Excellence and Quality
Integrity and Accountability
Inclusiveness
Cooperation and Collaboration
Respect and Trust
Open, Civil Communications and Collegiality
Creativity and Innovation
1
Directions – QCC Worcester (Main) Campus & Other QCC Sites
Quinsigamond Community College
Worcester (Main) Campus
670 West Boylston Street, Worcester, MA 01606
Phone: (508) 853-2300
Fax: (508) 852-6943
Website: www.QCC.edu
 From Boston or East of I-495
 Massachusetts Turnpike to I-495 North
 To I-290 West
 To I-190 North ½ mile
 To Exit 1 (West Boylston Street)
 Campus is 1 mile North
 From Springfield or West
 Massachusetts Turnpike to I-290 East
 To I-190 North ½ mile
 To Exit 1 (West Boylston Street)
 Campus is 1 mile North
 From Lowell or North
 I-495 to Route 2 West
 To I-190 South
 To Exit 4 (West Boylston Street)
 Campus is 1 ½ miles South
Quinsigamond Community College
Training & Education Center
751 Grove Street, Worcester, MA 01605
Phone: (508) 751-7900
 To QCC Training & Education Center
 Take I-190 North via Exit 19 toward Route 12/Fitchburg
 Take Exit 1 (Route 12/Gold Star Boulevard) toward West Boylston
Street
 Turn slight right onto Route 12 North/Gold Star Boulevard
 Turn slight left onto Norton Drive
 Turn left onto Shore Drive
 Turn left onto Holden Street
 Take the first right onto Drummond Avenue
 Turn right onto Grove Street/Route 122A
 751 Grove Street is on the left
2
Quinsigamond Community College
At the Senior Center
128 Providence Street, Worcester, MA 01604
Phone: (508) 799-1230
 From the North
 I-190 South to I-290 West
 Take Exit 14 (Route 122)
 Exit 14 goes two ways – go straight and Route 122 bears right
 Take a left onto Harrison Street
 Go over the bridge and to the stop sign at the top of the hill
 Take a right onto Providence Street
 Stay on Providence Street through one stop sign (Dorchester Street)
and one street light (Winthrop Street)
 The Senior Center is the big brick building on the right
 From I-290 West
 Take Exit 13 (Kelley Square)
 Turn left at the end of the Exit (Vernon Street)
 At the fork in the road, take the right (Vernon Street), and then a left on
Spurr Street
 The Senior Center is the big brick building on the right
 From the South, West, and East
 From I-290 East, take Exit 13 (Kelley Square)
 Turn right at the end of the Exit (Vernon Street)
 At the fork in the road, take the right (Vernon Street), and then a left on
Spurr Street
 The Senior Center is the big brick building on the right
Quinsigamond Community College
At Burncoat
179 Burncoat Street, Worcester, MA 01606
 From I-290
 Take highway toward Worcester/Marlborough
 Take Exit 20 toward Route 70/Burncoat Street/Lincoln Street
 Turn left onto Burncoat Street
 179 Burncoat Street is on the right
3
Quinsigamond Community College
At Worcester Technical High School
1 Skyline Drive, Worcester, MA 01605
 From I-290 West
 Take Exit 19 for Route 9/Lincoln Street
 At the light, take a right
 At the next light, bear left for Route 9
 At the next light, turn left onto Route 9 East
 Follow Route 9 to the top of the hill, past a pond
 At the first light after the pond, take a left onto Skyline Drive
 School entrance is the first open gate on the right
 From I-290 East
 Take Exit 17 for Route 9
 At the light, take a right
 Follow Route 9 to the top of the hill, past a pond
 At the first light after the pond, take a left onto Skyline Drive
 School entrance is the first open gate on the right
Quinsigamond Community College
At Assabet Valley
215 Fitchburg Street, Marlborough, MA 01752
 From I-495, North or South
 Take Exit 25-A to traffic lights
 Take right at lights onto Fitchburg Street
 School is at immediate left
 From I-290 traveling Eastbound
 Take extension road to Route 85 Marlborough/Hudson to traffic lights
 Take right at lights on Fitchburg Street
 School is at immediate left
 From Route 85 North, coming from Hudson
 Take right at I-495/I-290 sign
 Stay to right for jug handle
 Cross over road onto Fitchburg Street
 School is at immediate left
4
Directions – QCC Southbridge Campus
Quinsigamond Community College at Southbridge
5 Optical Drive, Southbridge, MA 01550
Phone: (774) 318-2110
Fax: (508) 765-5625
Website: www.QCCforMe.com
 From Worcester
 Take I-290 West toward Auburn
 Take Exit 8 toward Route 12 South/Webster
 Turn left onto Oxford Street, North
 Turn right onto Southbridge Street/MA-12
 Turn slight right onto US-20/Southbridge Road
 Turn left onto MA-169/Southbridge Road
 Follow approximately 5 miles into Southbridge
 Turn left onto Mechanic Street
 Continue through one stoplight
 The entrance to QCC Southbridge is on the left
 From Springfield
 Take I-291 East ramp toward US-20 East/Mass Pike/Boston
 Merge onto I-291 North
 Merge onto I-90 East/Mass Pike via Exit 7
 Merge onto I-84 West/Wilbur Cross Highway via Exit 9 toward
Sturbridge/Hartford
 After toll, merge onto I-84 West
 Take first right Exit 3B onto Route 20 West
 Turn left at first stoplight onto Route 131
 Follow Route 131 for approximately 4 miles into Southbridge
 Continue to rotary halfway around onto Mechanic Street
 The entrance to QCC Southbridge is on the right
5
Basic Directory Information – QCC Main Departments/Areas

President’s Office
(Room 132, Administration Building)
(508) 854-4364
(508) 854-4203
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Academic Affairs
(Room 103, Administration Building)
(508) 854-4425
(508) 854-4384
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Academic Support Services
(Room 314, Harrington Learning Center)
(508) 854-4242
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Adult Community Learning Center
(QCC at 751 Grove Street, Worcester, MA)
(508) 751-7903
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Alden Library Circulation Desk
(Second Floor, Harrington Learning Center)
(508) 854-4581
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Career & Academic Planning (Advising Center)
(Room B61, Administration Building)
(508) 854-4308
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Children’s School
(Child Study Center)
(508) 854-4220
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College & Career Pathways
(Room 136, Surprenant Hall
(508) 854-7526
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Communication Skills Center (CSC)
(Room 208, Harrington Learning Center)
(508) 854-4287
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Distance Learning & Professional Development
(Rooms 109/114, Ahlfors Hall)
(508) 854-2741
(508) 854-4463
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Educational Partnerships
(Room 221, Administration Building)
(508) 854-2853
(508) 854-4586
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Evening/Weekend Administration
(Room 105, Surprenant Hall)
(508) 854-4532
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Future Focus Program
(Room 261, Administration Building)
(508) 854-4353
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Gateway to College
(Room 005, Surprenant Hall)
(508) 854-7587
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Harrington Learning Center Information Desk
(Room 238, Harrington Learning Center)
(508) 854-7492
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General Academic Areas (GAA)
(Room 205, Harrington Learning Center)
(508) 854-4279
6
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Math Center
(Room 206, Harrington Learning Center)
(508) 854-7487
(508) 854-7523
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MCCWDTA@QCC (DoL Grant)
(Room 136, Surprenant Hall)
(508) 854-7526
(508) 854-2713
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Prior Learning Credit
(Room 272, Administration Building)
(508) 854-4439
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School of Business, Engineering & Technology
(Rooms 208/210, Administration Building)
(508) 854-2712
(508) 854-4247
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School of Healthcare
(Rooms 213/215, Administration Building)
(508) 854-4517
(508) 854-4268
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School of Humanities & Education
(Room 209, Administration Building)
(508) 854-7515
(508) 854-4369
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School of Public Service & Social Sciences
(Rooms 201/203, Administration Building)
(508) 854-4324
(508) 854-4307
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School of Math & Science
(Rooms 211/213, Administration Building)
(508) 854-7426
(508) 854-2783
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Special Projects & Perkins-Related Activities
(Room 120, Administration Building)
(508) 854-7497
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Student Employment & Transfer Center
(Room 272, Administration Building)
(508) 854-4404
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System for Adult Basic Education Support (SABES)
(QCC at 751 Grove Street, Worcester, MA)
(508) 751-7928
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Testing (Accuplacer & GED)
(Room B58, Administration Building)
(508) 854-4407
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Training & Education Center (TEC)
(QCC at 751 Grove Street, Worcester, MA)
(508) 751-7900
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TRiO Student Support Services
(Room 170, Administration Building)
(508) 854-4458
Administrative Services
(Rooms B70/72, Administration Building)
(508) 854-4272
(508) 854-2834
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(508) 854-4216
Accounts Payable
(Room B07, Administration Building)
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Auxiliary Services
(Room B48, Administration Building)
(508) 854-4298
(508) 854-4291
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Business Office
(Room B07, Administration Building)
(508) 854-4560
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Campus Police
(Room 136, Athletic Center)
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Central Receiving
(Central Receiving, Athletic Center)
(508) 854-2747
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Facilities
(Room 120, Athletic Center)
(508) 854-7400
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Food Service (Main Cafeteria)
(Lower Level, Administration Building)
(508) 854-4573
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Help Desk
(Room B66, Administration Building)
(508) 854-4427
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Information Systems
(Room B05, Administration Building)
(508) 854-4487
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Information Technology
(Room 229, Administration Building)
(508) 854-4579
(508) 854-4477
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Institutional Research & Planning
(Room 101, Administration Building)
(508) 854-7545
(508) 854-4389
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Inventory Control & Events Management
(Room B53, Administration Building)
(508) 854-2720
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Mailroom
(Room B55, Administration Building)
(508) 854-4568
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Media Services
(Room 107, Harrington Learning Center)
(508) 854-4469
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Network Services
(Room B04, Administration Building)
(508) 854-4427
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Payment Center
(Room B65, Administration Building)
(508) 854-4560
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Payroll
(Room B07, Administration Building)
(508) 854-4304
(508) 854-4401
(Emergency)
(508) 854-4444
(Non-Emergency) (508) 854-4221
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Print Shop
(Room B46, Administration Building)
(508) 854-4267
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Purchasing
(Room B07, Administration Building)
(508) 854-4382
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QCC Campus Store
(Lower Level, Administration Building)
(508) 854-4237
Community Engagement
(QCC at 67 Millbrook Street, Worcester, MA)
(508) 854-2733
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Alumni Relations, Annual Fund & QCC Foundation
(QCC at 67 Millbrook Street, Worcester, MA)
(508) 854-2745
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Grants Development
(QCC at 67 Millbrook Street, Worcester, MA)
(508) 854-4528
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Institutional Advancement
(QCC at 67 Millbrook Street, Worcester, MA)
(508) 854-2745
Enrollment & Student Services
(Room 133, Administration Building)
(508) 854-4375
(508) 854-4232
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Admissions/Welcome Center
(Room 201, Harrington Learning Center)
(508) 854-4262
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Athletic Center
(Room 207, Athletic Center)
(508) 854-4317
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Counseling Services
(Room 162, Administration Building)
(508) 854-4479
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Disability Services
(Room 246, Administration Building)
(508) 854-4471
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Enrollment Management
(Rooms 129/133, Administration Building)
(508) 854-4260
(508) 854-2717
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Financial Aid
(Room 165, Administration Building)
(508) 854-4261
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Marketing & Institutional Communications
(Rooms 115/121, Administration Building)
(508) 854-7513
(508) 854-7458
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Registrar’s Office
(Room 152, Administration Building)
(508) 854-4257
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Special Populations
(Rooms 153/125, Administration Building)
(508) 854-7429
(508) 854-7454
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Student Life
(Fuller Student Center)
(508) 854-4225
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Student Services
(Rooms 169/154, Administration Building)
(508) 854-4526
(508) 854-7412
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Transition Center for First-Year Students
(Room 222, Harrington Learning Center)
(508) 854-7552
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Veteran Affairs
(Room 125, Administration Building)
(508) 854-2721
Human Resources
(Room 222, Administration Building)
(508) 854-2726
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(508) 854-4206
Employment & Equity
(Room 222-3, Administration Building)
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Basic Directory Information – QCC Southbridge Campus

Campus Director
(Victor Somma – Room 100)
(Blackberry #)
(774) 318-2111
(508) 425-1216
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Monday Evening & Saturday Administrator
(Neal LeBlanc – Room 306)
(Cell Phone #)
(774) 318-2111
(774) 203-0753
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Tuesday-Thursday Evening Administrator
(Ann O’Connell – Room 306)
(Cell Phone #)
(774) 318-2111
(508) 414-7345
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Reception
(Receptionist – Room 99, Station 1)
(774) 318-2110
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Enrollment
(774) 318-2112
(Michelle McCrillis, Senior Enrollment Counselor – Room 99, Station 2)

Enrollment
(774) 318-2117
(Rebecca Brownstein, Senior Enrollment Counselor – Room 99, Station 7)

Disability Services
(Room 99, Station 3)
(774) 318-2113
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Advising
(Room 99, Station 4)
(774) 318-2114
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Advising/Prior Learning Credit
(Room 99, Station 5)
(774) 318-2115
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Human Services
(774) 318-2116
(Doe West, Human Services Faculty – Room 99, Station 6)

Business
(Maryann Kania, Business Faculty – Room 99, Station 8)
(774) 318-2118
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Business
(Jane Joyce, Business Faculty – Room 99, Station 8)
(774) 318-2118
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Information Technology
(David Rand – Room 99, Station 10)
(774) 318-2120
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Southbridge Police & Fire
(Emergency)

Southbridge Police
(Non-Emergency) (508) 764-5420
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Southbridge Ambulance or Fire
(Non-Emergency) (508) 764-5430
11
911
Requirements of QCC Faculty Members
 Proper Procedures for All Newly-Hired Faculty: Prior to the first day of
employment, all newly-hired faculty members must provide all necessary
documentation and complete all hiring forms in the Human Resources
Office, located in room 222, Administration Building on the Worcester
(Main) Campus; for a checklist of required documentation, contact Laurie
Comeau at (508) 854-4355 or lcomeau@qcc.mass.edu.

All new faculty members must ensure all official transcripts and three
letters of reference have been provided to Human Resources within
three weeks of employment.
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All new faculty members must complete online Ethics Training within
30 days of employment; for more information, contact Sara Simms at
(508) 854-2757 or simms@qcc.mass.edu.
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All new faculty members must complete online Sexual Harassment
Training within the first semester of employment; for more
information, contact Anita Bowden at (508) 854-4206 or
anitab@qcc.mass.edu.
 Faculty Photo ID Cards: All new faculty members are issued Faculty
Photo ID Cards once the hiring process has been fully completed and an
Employee ID number has been assigned (usually available after the third
week of classes); Faculty Photo ID Cards are issued in the Human
Resources Office.
 Course Textbooks: All course textbook orders are only accepted using the
official Bookstore Textbook Requisition online form; on the QCC Intranet
Resources webpage, under Frequent-Forms & Manuals – Frequently Used
Forms, find Bookstore Textbook Requisition.

Upon submission, this form will be electronically sent to Lisa West,
and the requestor will receive an E-Mail confirmation; if the form is not
completed with the correct information, the order will be returned to
the requestor.

For teacher’s editions of textbooks, faculty members must order these
books directly from the book company; please note that teacher’s
edition have different ISBNs from the student’s texts.
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 Syllabi: All faculty members must distribute syllabi to their students during
the first class meeting and must submit syllabi to their Dean by the end of
the first week of classes.
 Reporting Faculty Absences: To report all faculty absences, including
classes beginning before 8:00am as well as at and after 4:00pm, call (508)
854-2828, the Faculty Absence Reporting Line.

Faculty absence notifications are posted in central locations on the
Worcester (Main) Campus, as well as in a central location at QCC
Southbridge; the QCC Southbridge Campus Director/Evening and
Saturday Administrators will check the faculty absences webpage to
obtain this information for central posting.
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Faculty absence notifications can also be accessed on the QCC Intranet
Resources webpage under Faculty Absences or via The Student &
Faculty Portal (The Q).

Full-time faculty members and full-time staff members should forward
electronically to their Dean and his/her Assistant the appropriate
personal leave request form.

There is no one available to post faculty absences before 8:00am;
faculty members may want to develop a telephone tree with their class,
or E-Mail their entire class via The Q (all QCC students are issued a
QCC E-Mail account to activate and utilize).
 Class Lists, Student Attendance Rosters, Progress Grades & Final
Grades: Postings of Class Lists, Student Attendance Rosters, Progress
Grades, and Final Grades are available via The Q.

Faculty members that need assistance with viewing or entering
information via The Q should contact the Registrar’s Office on the
Worcester (Main) Campus, at (508) 854-4257, or
registrar@qcc.mass.edu.

Student Attendance information is required to be submitted via The Q
twice during the semester: the first time at the beginning of the term
and the second time at the 60% part of the term.

Timely submission of Student Attendance, Progress Grades, and Final
Grades are part of contractual responsibilities for all faculty members;
failure to do so may negatively impact future teaching assignments or
receipt of final paychecks.
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 Course Materials, Classroom Observations & Student Evaluations: For
questions regarding these requirements, faculty members should refer to the
appropriate contract or contact their Dean for details.
 Family Educational Rights and Privacy Act (FERPA): QCC abides by the
Federal Family Educational Rights and Privacy Act of 1974, Chapter 766 of
the General Laws of Massachusetts.

No student’s academic or personal records will be released without the
student’s written consent, except to those specifically exempted in the
legislation.

QCC reserves the right to disclose “directory information” in
accordance with regulations published by the Department of Health,
Education and Welfare for enforcing the Family Educational Rights
and Privacy Act; for the purpose of this institution, “directory
information” includes the following information:
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Student’s name
Student’s address
Major field of study
Dates of attendance
Full-time/part-time status
Degree and awards received
Participation in officially-recognized activities and sports
The list of what may NOT be released without the student’s consent is
easy to remember – it includes everything else!
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Services Available – Academic Affairs
 Harrington Learning Center: The Harrington Learning Center, located on
the Worcester (Main) Campus, is the home of the George I. Alden Library,
Academic Support Services, and various student support and tutoring
centers;

The Harrington Learning Center hours during Fall and Spring
semesters:
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The Harrington Learning Center hours during both Summer sessions:
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Monday through Thursday, 8:00am to 9:00pm
Friday, 8:00am to 5:00pm
Friday (June to mid-August), 8:00am to 12:00pm
Saturday and Sunday, closed
The Harrington Learning Center hours during Intersession and all other
times when classes are not in session:

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
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Monday through Thursday, 8:00am to 9:00pm
Friday, 8:00am to 5:00pm
Saturday, 9:00am to 3:00pm
Sunday, closed
Monday through Thursday, 8:00am to 7:00pm
Friday, 8:00am to 5:00pm
Saturday and Sunday, closed
For more information, visit: www.qcc.mass.edu/library.
 George I. Alden Library: The George I. Alden Library is located on the
Second and Third Floors of the Harrington Learning Center on the
Worcester (Main) Campus.

The Alden Library is a light-filled open space, providing room for
study, research, and reflection; the Library is a place to learn, discover,
share, and grow.

The Alden Library is committed to helping students, faculty, and staff
to meet their educational goals by supporting professional and personal
development.

For more information, visit: www.qcc.mass.edu/library.
15
 QCC’s Tutoring Centers: QCC’s various tutoring centers are located on the
Second Floor of the Harrington Learning Center on the Worcester (Main)
Campus.

The tutoring centers offer a wide variety of free face-to-face and online
tutoring services and academic resources to support QCC students of
all levels and abilities.

The tutoring centers are dedicated to fostering student success by
creating and sustaining a welcoming, student-centered learning
environment that assists students in realizing their academic goals.

For more information, visit: www.qcc.mass.edu/library.
 Communication Skills Center: The Communication Skills Center is located
in room 208, Harrington Learning Center on the Worcester (Main) Campus.

The Communications Skills Center is a student tutoring and resource
center for reading, writing, speech, and critical thinking and offers a
variety of services for QCC students, including:

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
Individualized and group tutoring
Writing, reading, study skills, and basic computer workshops
English conversation groups
Handbooks and handouts

The Communications Skills Center is staffed by a diverse group of peer
and professional tutors.

A free online tutoring service, powered by Smarthinking
(www.smarthinking.com) is available to all QCC students.

For more information, contact the Communication Skills Center at
(508) 854-4287, or visit: www.qcc.edu/services/communication-skillscenter.
 Math Center: The Math Center is located in room 206, Harrington
Learning Center on the Worcester (Main) Campus; math tutoring is also
available at the QCC Southbridge Campus, the schedule for which is posted
at the QCC Southbridge Campus during the first week of classes.

The goal of the Math Center is to help students improve their
mathematics skills by providing tutoring as a supplement to classroom
and online learning.
16

The Math Center is a welcoming and supportive environment, offering
drop-in, one-on-one, and small group tutoring for students taking a
range of mathematics and related courses; students can get assistance
with their homework and develop their understanding of math with
tutors, participate in group study with their peers, and utilize a variety
of math-related resources and computers for math coursework.

For more information, contact the Math Center at (508) 854-7523, or
visit: www.qcc.edu/services/math-center.
 General Academic Areas: General Academic Areas is located in room 205,
Harrington Learning Center on the Worcester (Main) Campus.

General Academic Areas offers a welcoming, yet studious atmosphere
where all students can feel comfortable and have access to the
resources that will ensure academic success.

Free tutoring is available in 14 different disciplines.

The tutors for General Academic Areas are paid professionals with
degrees in their area of study.

In addition, General Academic Areas also has peer tutors – students
recommended by the faculty in their program.

General Academic Areas has 20 computer workstations with programs
and software that support the various subject areas.

General Academic Areas has a comfortable Audio/Visual viewing area,
with six TV/DVD units.

General Academic Areas also has an open work space with large tables
that accommodate study groups or project work.

A printer, copier, and a print/copy card dispenser are conveniently
located in General Academic Areas.

A free online tutoring service, powered by Smarthinking
(www.smarthinking.com) is available to all QCC students.

For more information, contact the GAA at (508) 854-4279, or visit:
www.qcc.edu/services/general-academic-areas-gaa.
17
 TRiO Student Support Services: QCC’s TRiO Student Support Services is
located in room 170, Administration Building on the Worcester (Main)
Campus.

The TRiO Student Support Services FAST FORWARD program is a
federally-funded program that provides first generation, economically
disadvantaged college students, and students with disabilities, the
support and services needed to achieve academic success.

For more information, contact TRiO Student Support Services at (508)
854-4458 or visit: www.qcc.edu/trio-student-support-services.
 Gateway to College: The Gateway to College Program, located in room
005, Surprenant Hall on the Worcester (Main) Campus, is intended to help
students who have dropped out of high school or who may not graduate.

Through the Gateway to College Program, students can attain their high
school diploma and earn college credits at the same time.

For more information, contact the Gateway to College Program at (508)
854-7587, or visit: www.qcc.edu/academics/high-school-studentprogramsoptions/gateway-college.
 Career & Academic Planning (Advising Center): The Advising Center,
located in room B61, Administration Building on the Worcester (Main)
Campus, assists students in planning a strategy for achieving their career
and academic goals.

The Advising Center guides students through the academic experience
at QCC from the time they first enter the College until their final
semester, and helps them align their academic and career pursuits.

For more information, contact the Advising Center at (508) 854-4308
or visit: www.qcc.edu/services/academic-advising.
 Student Employment & Transfer Center: The Student Employment &
Transfer Center is located in room 272, Administration Building on the
Worcester (Main) Campus.

The Student Employment & Transfer Center has a wide variety of
resources to assist with identifying career opportunities, finding up-todate information on the latest job market trends, acquiring work
experience, and developing job search skills for a successful transition
from school to work.
18

Each year, hundreds of QCC students successfully transfer to four-year
colleges and universities around the region, state, and country; whether
a student is thinking about a Massachusetts State University or
University of Massachusetts campus, a public college or university in
another state, or a private/independent institution, it is never too early
to start planning for transfer.

For more information, contact the Student Employment & Transfer
Center at (508) 854-4404 or visit: www.qcc.edu/services/careerplacement-services or www.qcc.edu/admissions/transfer or
www.qcc.mass.edu/transfer.
 Testing: The Testing Office, consisting of Accuplacer (Placement Testing)
and GED, is located in room B58, Administration Building on the
Worcester (Main) Campus.

The Accuplacer (Placement Testing) tests students in math and English
in order to place them in the appropriate courses; the testing room is
located in room B62, Administration Building on the Worcester (Main)
Campus.

Appointments for Placement Testing can be made by visiting:
www.qcc.edu/services/academic-advising; Placement Testing
personnel can be reached at (508) 854-2784.

The GED tests, which take about eight hours and are done in two
sessions, include five subjects: math, writing, science, social studies,
and reading; the GED tests can be taken at the Worcester (Main)
Campus, at the QCC Training & Education Center located at 751
Grove Street in Worcester, and at the QCC Southbridge Campus.

Appointments for GED test registration are made by phone at (508)
854-4407.
 System for Adult Basic Education Support (SABES): SABES Central,
located at QCC at 751 Grove Street in Worcester, serves programs in the
“middle third” of Massachusetts.

SABES Central focuses on developing the skills, knowledge, and
talents of Adult Basic Education practitioners so that they may provide
exemplary service to adult learners.

For more information, contact SABES Central at (508) 751-7928, or
visit: sabes.org/central/index.htm.
19
 Training & Education Center: The QCC Training & Education Center,
located at QCC at 751 Grove Street in Worcester, offers high-value, lowcost training programs that enable individuals to learn new skills which can
be applied immediately on the job or utilized for future professional
development.

The focus of the Training & Education Center is to provide the
practical skills that can help participants improve competencies, secure
employment, and experience personal enrichment.

The Training & Education Center works closely with companies and
organizations in order to help them meet their specific organizational
goals.

The Training & Education Center’s expert instructors have exceptional
facilitation skills that make learning fun while providing participants
with rich content relevant to their personal and industry-specific needs.

For more information, contact the Training & Education Center at
(508) 751-7900, or visit: www.qcc.edu/training-education-center.
 Adult Community Learning Center: QCC’s Adult Community Learning
Center is located at QCC at 751 Grove Street in Worcester.

The Adult Community Learning Center is dedicated to providing
students with the skills necessary to help them make a positive impact
on their lives by offering free classes and instructional materials for
those preparing to take the GED test, and those seeking to advance their
skills in reading, writing, and math.

For more information, contact the Adult Community Learning Center
at (508) 751-7903.
 Future Focus Program: The QCC Future Focus Program is located in
room 261, Administration Building on the Worcester (Main) Campus.

The Future Focus Program is an adult basic education transition to
community college program funded by the Massachusetts Department
of Elementary and Secondary Education (ESE); the purpose of this
program is to provide a foundation of services within QCC that enable
adult learners to transition into and, ultimately, complete postsecondary
education.
20

Students in the Future Focus Program are fully integrated into QCC,
are fully engaged in the development and ongoing review of
individualized education and career plans that inform the students’
participation in all aspects of the program, and receive instruction (i.e.,
academic and other college-readiness skills) as well as advising support
to ensure that they function successfully in postsecondary education
certificate and degree programs.

For more information, contact the Future Focus Program at (508) 8544353.
 The Children’s School: The QCC Children's School, located in the Child
Study Center on the Worcester (Main) Campus, provides full-day programs
for children ages two years and nine months to five years.

The Children’s School is open to the children of QCC students, staff,
and faculty, as well as to the children of members of the general
community; additionally, the Children’s School serves as a training site
for QCC students in the Early Childhood Education program.

For more information, contact the Children’s School at (508) 854-4220,
or visit: www.qcc.edu/services/childrens-school.
21
Services Available – Administrative Services
 Institutional Research & Planning: The Office of Institutional Research &
Planning is located in room 101, Administration Building on the Worcester
(Main) Campus.

Institutional Research & Planning supports data-driven decision
making, institutional effectiveness, and student success by working
collaboratively to provide accessible, objective, accurate, and timely
information; Institutional Research & Planning is committed to quality,
integrity, and the student-centered mission of the College.

For more information, contact Institutional Research & Planning at
(508) 854-7545 or visit: www.qcc.edu/office-institutional-researchand-planning or sharepoint.qcc.mass.edu/IR/default.aspx.
 Purchasing & Accounts Payable: The QCC Purchasing & Accounts
Payable Departments are located within the Business Office in room B07,
Administration Building on the Worcester (Main) Campus.

Purchasing & Accounts Payable strive to be responsive and
knowledgeable resources in regards to proper purchasing and invoicing
procedures for College-related “goods” and services, the bid process,
and standard vendor contract procedures for services.

For more information, contact Purchasing at (508) 854-4382 and
Accounts Payable at (508) 854-4216 or visit:
www.qcc.mass.edu/purchasing/.
 The Help Desk (Network Services & Information Systems/Information
Technology): The QCC Help Desk is a network/telecommunications
service that assists faculty and staff members with questions or concerns
related to on-campus technology needs.

The Help Desk is staffed 7:00am to 6:00pm, Monday through Friday,
and is closed on weekends and holidays.

Contact the Help Desk at (508) 854-4427 or help@qcc.mass.edu for
assistance with the following on-campus technology needs:




Computers, Monitors, and Printers
Telephones
QCC user name and password
Network resources (home and group drives, internet access)
22

For more information, visit:
www.qcc.mass.edu/networkservices/index.htm or
www.qcc.mass.edu/networkservices/helpdesk.htm.

See also QCC’s Information Systems Acceptable Use Policy at:
www.qcc.mass.edu/IT/Policies/ISAcceptableUsePolicy.pdf.
 Media Services: The main goal of Media Services, located in room 107,
Harrington Learning Center on the Worcester (Main) Campus, is to support
QCC staff and faculty with the best audio and visual technologies available;
Media Services strives to provide, upgrade, maintain, and expand
technology offerings, and assist with technology integration into classroom
lectures, presentations, events, and other possible uses.

Audio/visual equipment can be ordered online via the Media Services
Request form on the QCC Intranet Resources webpage, under
Frequent-Forms & Manuals – Frequently Used Forms; faculty and
staff members are requested to reserve their media equipment at least
seven days prior to their class or event.

For more information, contact Media Services at (508) 854-4469, or
visit: www.qcc.edu/media-services.
 The Mailroom: QCC Campus Mailboxes are located in the Mailroom, room
B55, Administration Building on the Worcester (Main) Campus.

College-business-related mailings that will be leaving the Worcester
(Main) Campus may need to be stamped/metered and may require
permission from the appropriate Cost Center Head prior to being
processed.

For more information, contact the Mailroom at (508) 854-4568.
 The Print Shop: The Print Shop, located in room B46, Administration
Building on the Worcester (Main) Campus, services all of QCC’s
copying/reproduction needs of camera-ready materials.

The Print Shop prefers to receive any print requests from faculty
members at least 24 hours prior to the start of their classes; due to
increased volume, production time can take 1-30 days.
23

Complete the online Print Shop Black & White Copy Request or Print
Shop Color Printing & Other Billable Services Request forms, located
on the QCC Intranet Resources webpage, under Frequent-Forms &
Manuals – Frequently Used Forms, or complete a hard copy Print Shop
Requisition Form, available in the Print Shop.

Color reproduction, use of colored paper/special paper-types, and/or
special project jobs will require permission (by E-Mail approval) from
the appropriate Cost Center Head prior to being copied.

Copy requests that will be using the College’s Logo/Image will require
permission (by approval signature) from Marketing & Institutional
Communications prior to being copied.

To reproduce materials that are © (copyright), complete the proper
permission forms (available in the Print Shop).

To access the campus-wide Multi-Function Devices (MFDs), faculty
and staff must use a valid swipe card (issued in the Print Shop).

For assistance with printing services or the campus-wide MFDs,
contact the Print Shop at (508) 854-4267.
 Food Service (Main Cafeteria): The Main Cafeteria is located on the
Lower Level of the Administration Building on the Worcester (Main)
Campus; in addition to the Student Dining Hall, a separate Staff and Faculty
Dining Hall is also available.

The regular hours of the Main Cafeteria are 7:00am to 2:30pm,
Monday through Friday.

The Summer hours of the Main Cafeteria are 7:30am to 1:30pm,
Monday through Thursday, and 7:30am to 12:00pm, Friday.

The Intersession hours of the Main Cafeteria are 7:30am to 1:30pm,
Monday through Friday.

The hours of the Café on the First Floor of the Harrington Learning
Center are 7:30am to 8:00pm, Monday through Thursday, and 7:30am
to 4:00pm, Friday.

The HLC Café is not open during Summer and Intersession.
24
 QCC Campus Store: The QCC Campus Store is located on the Lower
Level of the Administration Building on the Worcester (Main) Campus.

The QCC Campus Store provides a variety of merchandise to meet
educational needs, including:











Course textbooks, new and used (when available)
General trade books
Magazines
Software
Apparel
Stuffed animals
Giftware
Greeting cards
Candy
Miscellaneous supplies
For more information, contact the QCC Campus Store at (508) 8544237 or visit: bookstore.qcc.mass.edu/home.aspx.
 Campus Police: The mission of the QCC Campus Police Department,
located in room 136, Athletic Center on the Worcester (Main) Campus, is to
provide a safe and secure environment for students and the College
community.

The QCC Campus Police Department embraces a professional
approach to law enforcement, emphasizing customer service,
community policing, and impartial enforcement of all laws, policies,
and regulations.

The College provides 24-hour police, parking and traffic services to the
entire campus community throughout the year.

QCC Campus Police Officers receive basic and in-service training from
the Massachusetts State Police Academy and/or the Municipal Police
Training Committee; they also receive specialized training from
various police agencies throughout the state and country.

For more information, contact the QCC Campus Police Department at
(508) 854-4221 (non-emergency), or visit: www.qcc.edu/campuspolice.
25
Services Available – Community Engagement
 Community Engagement: The QCC Community Engagement Division
oversees the Grants Development, Institutional Advancement, Alumni
Relations, the QCC Foundation, and other community affairs.

The Community Engagement offices, located at QCC at 67 Millbrook
Street, bolster QCC’s relationship-building activities, both within the
QCC community and throughout the region.

Community Engagement provides support to maximize student and
faculty capacity for success by linking the internal and external
community through resources and strategic partnerships.

For more information, contact Community Engagement at (508) 8542733 or visit: www.qcc.edu/services/alumni-advancement.
 QCC Alumni Association: Membership in the QCC Alumni Association is
granted to all graduates with certificates or diplomas from QCC.

The Alumni Relations Office works closely with an elected Alumni
Board to promote alumni involvement and recognition in Central
Massachusetts communities by providing QCC alumni with activities
and programs as a way to connect in areas including:





Career networking
Social events
Charitable projects
Educational opportunities
Cultural and artistic events

The Association’s focus is to bring alumni together to enjoy events and
each other while staying informed about the College.

For more information, visit: www.qcc.edu/services/alumniadvancement/alumni-association.
 The QCC Foundation: The mission of the QCC Foundation, which was
incorporated in 1985, is to foster and promote the growth, progress, and
general welfare of the College by whatever name it may be designated, and
to solicit, receive and administer, and make gifts and donations for such
purposes.
26

The Foundation supports the College in its efforts to provide
affordable, high-quality, and accessible degree and certificate programs
to residents in its service area through private sector fundraising
initiatives and strategic partnerships with businesses and corporations
in key economic sectors.

For more information, visit: www.qcc.edu/foundation/aboutfoundation.
 Grants Development: The purpose of QCC Grants Development is to help
the faculty and staff of the College to seek external funding in support of
student-centered priorities that are not possible through the College’s
standard operating budget.

Grants Development supports the entire fund-seeking process,
including:





Funding source research
Concept development
Project quantification and budgeting
Written description and/or editing
Proposal submission to government or private funding sources

The main goal of Grants Development is to enhance College academic
offerings, the College environment, student accessibility, and student
success.

For more information, visit: www.qcc.edu/services/alumniadvancement/grants-development.
 Institutional Advancement: Institutional Advancement’s role is to cultivate
relationships with all of the institution’s constituencies, including alumni,
parents, friends and members of the regional community.

The Advancement team works to enhance QCC’s image and raise
private funds in support of College priorities.

State tuition and revenues provide limited resources for the growth of
QCC’s core programs; obtaining private support is critical for the
College to achieve its mission.

For more information, visit: www.qcc.edu/services/alumniadvancement/institutional-advancement.
27
Services Available – Enrollment & Student Services
 Admissions/Welcome Center: The QCC Admissions/Welcome Center is
located in room 201, Harrington Learning Center on the Worcester (Main)
Campus.

QCC believes that everyone should have an opportunity to further
his/her education; whether one’s goal is an associate degree or
certificate, or selected courses for personal and professional growth, the
QCC Admissions/Welcome Center staff will gladly help through every
step of the process.

For more information, contact the QCC Admissions/Welcome Center at
(508) 854-4262 or visit: www.qcc.edu/admissions.
 Registrar’s Office: The Registrar’s Office is located in room 152,
Administration Building on the Worcester (Main) Campus.

The Registrar’s Office processes course schedules, class lists, student
attendance rosters, progress and final grades, and student transcripts,
etc.

For more information, contact the Registrar’s Office at (508) 854-4257
or visit: www.qcc.mass.edu/registrar.
 Financial Aid: Financial Aid is located in room 165, Administration
Building on the Worcester (Main) Campus.

Financial Aid administers several federal, state, and institutional
assistance programs.

The staff members in Financial Aid are available to help students
receive the financial assistance they need to attend QCC.

For more information, contact Financial Aid at (508) 854-4261 or visit:
www.qcc.edu/financial-aid-scholarships.
 Special Populations: Special Populations is located in room 125,
Administration Building on the Worcester (Main) Campus.

The area under Special Populations includes:


Assistive Technology
Disability Services
28



Transition Center for First-Year Students
Veteran Affairs
Selected at-risk groups, such as students that are
homeless/transitional housing

Special Populations also conducts many initiatives to increase
persistence and retention rates.

For more information, contact Special Populations at (508) 854-7429 or
(508) 854-7454.
 Disability Services: Disability Services is located in room 246,
Administration Building on the Worcester (Main) Campus and is located at
the QCC Southbridge Campus, as well.

QCC is committed to access for all individuals; the purpose of
Disability Services is to assist students with disabilities in achieving
their educational goals by providing reasonable accommodations and
support services.

For more information, contact Disability Services at the Worcester
(Main) Campus at (508) 854-4471 or at the QCC Southbridge Campus
at (774) 318-2113, or visit: www.qcc.edu/services/disability-services.
 The Transition Center for First-Year Students: The Transition Center is
located in room 222, Harrington Learning Center on the Worcester (Main)
Campus.

The primary mission of the Transition Center is to implement a Student
Success Plan aimed at increasing persistence in college by helping each
student develop transitional skills within tutoring sessions.

For more information, contact the Transition Center at (508) 854-7552,
or transitioncenter@qcc.mass.edu, or visit:
www.qcc.edu/services/transition-center.
 Veteran Affairs: Veteran Affairs is located in room 125, Administration
Building on the Worcester (Main) Campus; the Director of Veteran Affairs
is located in room 220, Administration Building on the Worcester (Main)
Campus

The mission of Veteran Affairs is to provide support to assist student
veterans and members of the Armed Forces in the adjustment to
becoming successful in civilian and college life.
29

Veteran Affairs is committed to promoting college spirit, as well as
establishing and maintaining fellowship among veterans and students
on campus.

For more information, contact Veteran Affairs at (508) 854-2721 or
veteranaffairs@qcc.mass.edu.
 Counseling Services: Counseling Services is located in room 162,
Administration Building on the Worcester (Main) Campus.

It is the mission of Counseling Services to provide free, confidential
counseling services to the QCC student body.

Counseling Services is dedicated to promoting the emotional wellbeing of students, by facilitating their abilities to achieve life goals and
meet everyday challenges.

For more information, contact Counseling Services at (508) 854-4479,
or visit: www.qcc.edu/services/counseling-services.
 The QCC Athletic Center: The QCC Athletic Center is located on the
Worcester (Main) Campus.

The QCC Athletic Center offers a variety of athletic and fitness
programs, as well as membership opportunities to the QCC community
and the general public.

For more information, contact the QCC Athletic Center at (508) 8544317, or visit: www.qcc.edu/services/athletic-center.
Services Available – Human Resources
 Human Resources: The QCC Human Resources office is located in room
222, Administration Building on the Worcester (Main) Campus.

The Human Resources team is committed to providing professional and
exceptional customer service to the employees and prospective
employees of QCC within a supportive work environment, while
striving to ensure a spirit of collegiality, civility, diversity, trust, and
integrity within the College community.

For more information, contact Human Resources at (508) 854-2726, or
visit: www.qcc.edu/human-resources.
30
Services Available – QCC Southbridge Campus
 Computers for Faculty Use: Computers for faculty use are available in the
Computer Lab at QCC Southbridge; for more information or assistance,
contact the QCC Southbridge Campus Director/Evening and Saturday
Administrators at (774) 318-2110 (the Reception number), or the College’s
Help Desk at (508) 854-4427 or help@qcc.mass.edu.
 Student Discipline Issues: For assistance with student discipline issues,
contact Elizabeth Woods, the Dean of Students, at (508) 854-4294 or
lizw@qcc.mass.edu; for situations in need of more immediate assistance,
contact the QCC Southbridge Campus Director/Evening and Saturday
Administrators.
 Library Services: Onsite and remote access to the Alden Library’s online
reference and periodical databases is available.

The computers at QCC Southbridge will provide immediate electronic
access to all the resources of the Alden Library, through the library’s
web address (www.qcc.mass.edu/library).

Book delivery will be through the Jacob Edwards Library, located at
236 Main Street in Southbridge (www.jacobedwardslibrary.org).

An Alden Library librarian will visit QCC Southbridge classrooms by
appointment to offer assignment-specific library instruction.
 Printing Services: A copier for faculty and staff use is available on the First
Floor and on the Third Floor of QCC Southbridge.

QCC Southbridge faculty and staff members that would prefer to have
the Print Shop on the Worcester (Main) Campus handle their printing
projects can complete the online Print Shop Black & White Copy
Request or Print Shop Color Printing & Other Billable Services
Request forms, located on the QCC Intranet Resources webpage, under
Frequent-Forms & Manuals – Frequently Used Forms.

To ensure that printed materials can be retrieved in a timely manner,
QCC Southbridge faculty and staff members should indicate on the
print request form that the printing request is for the “QCC
Southbridge” location.

Allow plenty of lead-time for printing projects/copy requests that will
be completed through the Print Shop on the Worcester (Main) Campus.
31

There is no currier service available to deliver printed materials to QCC
Southbridge from the Worcester (Main) Campus; QCC Southbridge
faculty and staff members will need to retrieve their own printed
materials in a timely manner from the Print Shop on the Worcester
(Main) Campus and bring them to QCC Southbridge.

All materials that are © (copyright) must have the proper permission
form completed prior to being copied; an electronic version of the
permission form can be requested by contacting the Print Shop at (508)
854-4267 or printshop@qcc.mass.edu.
 Media Services: Audio/visual equipment is located in each of the
classrooms, including a DLP projector, DVD, and VCR setup; for more
information, contact Media Services at (508) 854-4469.
 Cafeteria: Vending machines and a microwave oven are available at QCC
Southbridge on the Third Floor; the Southbridge Hotel and Conference
Center has a small food kiosk offering “grab and go” service, and there are
also other local restaurants nearby.
 Fitness Center: QCC Southbridge faculty and staff are eligible for reduced
rates at the Focus Fitness Center in the Southbridge Hotel and Conference
Center.
 Parking: Parking is available at QCC Southbridge; overflow parking is
available across the street next to the Southbridge Police Station.
 Parking Decals: Parking Decals may be acquired at Orientation or from the
QCC Southbridge Campus Director/Evening and Saturday Administrators;
QCC Southbridge faculty and staff should obtain a QCC Parking Decal,
which will permit them to park in the faculty and staff areas whenever they
are at the Worcester (Main) Campus.
 Emergencies: The Southbridge Police Station is located directly across the
street from QCC Southbridge.

In the event of an emergency that requires immediate assistance, dial
911.

Also inform the QCC Southbridge Campus Director/Evening and
Saturday Administrators, who will keep the Worcester (Main) Campus
Police informed by calling the appropriate Campus Police line to report
what transpired and any actions that were taken.
32
Services Available to QCC Faculty Members
 QCC Voicemail/E-Mail Accounts: Full-time and part-time faculty
members will be assigned a QCC Voicemail and E-Mail Account.

QCC E-Mail and Voicemail Accounts will be used to contact all faculty
members; home phone numbers and personal E-Mail accounts will not
be utilized for contact purposes.

Faculty members that do not have a QCC Campus Mailbox can find
mail items in the Faculty Lounge in Surprenant Hall on the Worcester
(Main) Campus.

Books and packages for part-time faculty members at the Worcester
(Main) Campus can be found on the Second Floor of the Harrington
Learning Center at the Harrington Learning Center Information Desk.

Mail items for faculty members teaching at QCC Southbridge will be
made available through the QCC Southbridge Campus
Director/Evening and Saturday Administrators.
 Alden Library Services for Faculty: To register for a library card, stop by
the Alden Library Circulation Desk on the Second Floor of the Harrington
Learning Center on the Worcester (Main) Campus.

In addition to using the library card to check out books and videos, the
card is a “passport” to remote (home) access to all of the Alden
Library’s online reference and periodical databases.

Faculty members that do not yet have a library card or Faculty Photo
ID Card should show another valid photo ID card; library personnel
will then verify active teaching status.

For faculty members that will be assigning a research paper, there is a
Library Instruction Session Request Form available at:
http://www2.qcc.mass.edu/library/onlineForms/LibInstSessFm/LibInst
SessFm.asp.
 Adjunct Faculty Office Space: Designated adjunct faculty office spaces are
located in room 321, Administration Building (x4510) and room 127,
Surprenant Hall (x4405) on the Worcester (Main) Campus.

Computers, a scantron machine, and phones are available in these
designated adjunct faculty office spaces.
33

Adjunct faculty members are free to use these designated office spaces
and include any office hours in their syllabi.

These designated adjunct faculty offices are locked; however, the
access code is E-Mailed to all faculty members at the beginning of each
semester, and faculty members may also contact their Dean’s Assistant
for the access code.
 Evening/Weekend Administration: The Evening/Weekend Administration
personnel are located in room 105, Surprenant Hall on the Worcester
(Main) Campus; the Evening/Weekend Administration personnel can be
reached at (508) 854-4532 or eveadmin@qcc.mass.edu.

The hours during Fall and Spring semesters are 4:00pm to 10:00pm,
Monday through Friday, and 8:00am to 2:00pm, Saturday.

During both Summer sessions, the hours are 4:00pm to 9:30pm,
Monday through Thursday.

Evening/Weekend Administration personnel are not available during
Intersession.

For more information, visit:
www.qcc.mass.edu/academicservices/EveningWeekend_Administration.htm
 Inclement Weather & Campus Emergency Announcements: The
following is the procedure that will be used in the event classes and
activities are cancelled or delayed due to inclement weather or an
emergency situation.

The decision regarding day classes and activities (Monday through
Sunday) will be made and conveyed to radio and television stations at
the earliest possible time, but ideally no later than 5:30am on the day in
question; day classes and activities include classes and activities
starting before 4:00pm.

The decision regarding evening classes and activities (Monday through
Friday) will be made as early as possible, but ideally no later than
2:30pm on the day in question; evening classes and activities include
classes and activities starting at or after 4:00pm.
34

If it becomes necessary to cancel or delay classes and activities due to
the weather and/or a campus emergency situation, faculty and staff may
contact the College’s Inclement Weather & Campus Emergency
Announcements Line at: (508) 854-4545, or visit the College’s
Inclement Weather & Campus Emergency Announcements Website at:
www.qcc.mass.edu/inclementweather.

Cancellations due to inclement weather or emergency situations will be
conveyed to the following radio stations:




Cancellations due to inclement weather or emergency situations will be
conveyed to the following television stations:





WTAG 580AM
WSRS 96.1FM
WBZ 1030AM
WBZ Channel 4
WCVB Channel 5
WHDH Channel 7
WFXT Channel 25
Inclement weather and emergency situation alerts can also be sent out
as a text message using the QCC Alert System to all faculty, staff, and
students that have signed up for this service.


Students and faculty can enter their cell phone numbers through
The Q at: https://confucius.qcc.mass.edu/ics
Staff can send an E-Mail to alertmaster@zeus.qcc.mass.edu

If classes and activities are cancelled, only assigned non-unit
professional staff and those classified staff designated as “essential
personnel” must report to work; staff members should see their
individual supervisor(s) for clarification of “essential personnel”.

In some cases, the beginning of day classes and activities may be
delayed to begin at the time indicated in the announcement; all staff
and faculty, except “essential personnel” – that may already be at work
– should report to work at the delayed start time.

QCC Southbridge, as well as the Worcester Senior Center, will follow
the cancellation schedule of the Worcester (Main) Campus.
35

Operations at local high school locations, such as Assabet Valley
Regional Technical High School, Burncoat High School, Worcester
Vocational High School, and the QCC Training & Education Center at
St. Peter-Marian on Grove Street, will follow the cancellation policies
of those individual institutions.
 Online Request & Order Forms: Through the QCC Intranet Resources
webpage, under Frequent-Forms & Manuals – Frequently Used Forms,
faculty and staff members can make numerous service requests and orders
online; for links to the various online services and request forms, visit the
Frequently Used Forms webpage at:
www.qcc.mass.edu/qcchome/blankPg.asp?t=webForms&link=Frequently_
Used_Forms.
 Supplies: Frequently-used supplies can be ordered online through the QCC
Intranet Resources webpage; under Frequent-Forms & Manuals –
Frequently Used Forms, find QCC Supplies Order Form.

Frequently-used supplies include:











Chalk
Computer printer toner/ink
Envelopes
Erasers
Pads
White board markers
Blue books
Blue scantron forms
Test analysis ballot answer forms
Copy paper
Transparencies

Faculty members teaching at QCC Southbridge should contact the
QCC Southbridge Campus Director/Evening and Saturday
Administrators to request frequently-used supplies.

All faculty members, including QCC Southbridge faculty members,
that are in need of supplies not listed above should contact their Dean’s
Assistant.
 Automatic Teller Machine (ATM): The Sovereign Bank ATM is located on
the Lower Level of the Administration Building, inside the Student Dining
Hall on the Worcester (Main) Campus.
36
 Designated Staff & Faculty Parking Areas: On the Worcester (Main)
Campus, there are designated parking areas for staff and faculty near the
Administration Building, and near Surprenant Hall and Ahlfors Hall.
 Parking Decals: QCC Parking Decals may be acquired through QCC
Campus Police, room 136, Athletic Center on the Worcester (Main)
Campus.
 On-Campus Emergencies: On the Worcester (Main) Campus, in the event
of an on-campus emergency that requires the assistance of the QCC
Campus Police, dial x4444 from an on-campus phone or (508) 854-4444
from an off-campus or cell phone.

Emergency Call Boxes are located in various campus buildings on the
Worcester (Main) Campus – pushing the button on these boxes
automatically connects to the Campus Police Emergency Line; inform
the Campus Police Officer of the emergency situation and location, and
a Campus Police Officer will be dispatched to the indicated campus
location immediately.









Administration Building: Small blue box on the Lower Level next
to the main elevator; small black box next to the main elevator on
First, Second, and Third Floors.
Surprenant Hall: Small black box next to the main elevator on
each floor.
Ahlfors Hall: Small black box next to the entrance to the men’s
restroom.
Harrington Learning Center: None; notify the Information Desk
immediately.
Athletic Center: Small black box by the main office next to the
payphone, pool area, women’s locker room, men’s locker room,
classroom 135, and hallway leading to the yoga room.
Child Study Center: Small black box on the First Floor by the
telephone booth.
Fuller Student Center: None; notify the Front Desk immediately.
Parking Lots: Boxes in Student Parking Lots 1, 3, and 4.
Emergency Guide booklets and Emergency Evacuation Route
notifications are posted in every classroom and office.
37
Deans & Assistants of Academic Areas (Schools)
 School of Business, Engineering & Technology
Dean: Kathy Rentsch
Office: Room 210, Administration Building
Phone: (508) 854-2712
E-Mail: kathyr@qcc.mass.edu
Assistant: Deborah Fratturelli
Office: Room 208, Administration Building
Phone: (508) 854-4247
E-Mail: dfratturelli@qcc.mass.edu
 School of Healthcare
Dean: Dr. Jane June
Office: Room 215, Administration Building
Phone: (508) 854-4517
E-Mail: janej@qcc.mass.edu
Assistant: Krista Lajoie
Office: Room 213, Administration Building
Phone: (508) 854-4268
E-Mail: klajoie@qcc.mass.edu
 School of Humanities & Education
Dean: Dr. Clarence (Chip) Ates
Office: Room 209, Administration Building
Phone: (508) 854-7515
E-Mail: cates@qcc.mass.edu
Assistant: Eleanor Dailida
Office: Room 209, Administration Building
Phone: (508) 854-4369
E-Mail: eleanord@qcc.mass.edu
38
 School of Public Service & Social Sciences
Dean: Dr. James Brown
Office: Room 201, Administration Building
Phone: (508) 854-4324
E-Mail: jbrown@qcc.mass.edu
Assistant: Elizabeth Hanlan
Office: Room 203, Administration Building
Phone: (508) 854-4307
E-Mail: lhanlan@qcc.mass.edu
 School of Math & Science
Dean: Dr. Leslie Horton
Office: Room 211, Administration Building
Phone: (508) 854-7426
E-Mail: lhorton@qcc.mass.edu
Assistant: Linda Stake
Office: Room 213, Administration Building
Phone: (508) 854-2783
E-Mail: lstake@qcc.mass.edu
39
Monthly Meeting Information for Academic Areas (Schools)
 General Information: Monthly meetings for the individual Academic
Areas (Schools) are held between 2:00pm and 4:00pm on the 3 rd Thursday
of every month during the Fall and Spring semesters on the Worcester
(Main) Campus.

Attendance at these monthly meetings is required for all full-time
faculty and staff but is optional for adjunct faculty; all adjuncts are
welcome to participate in meetings.

Agendas will be distributed to full-time faculty, adjunct faculty, and
staff via E-Mail. Attachments will be distributed at the meetings or are
available through the Deans’ Assistants. Minutes of these monthly
meetings are distributed to full-time faculty, adjunct faculty, and staff
via E-Mail.

Bulletin boards next to the offices of the Deans & Deans’ Assistants are
used for posting information.
 School of Business, Engineering & Technology: Monthly meetings are
generally held in room 233, Administration Building.
 School of Healthcare: Monthly meetings are generally held in room 314,
Surprenant Hall.
 School of Humanities & Education: Monthly meetings are generally held
in the Monks Room, Administration Building.
 School of Public Service & Social Sciences: Monthly meetings are
generally held in room 107, Administration Building.
 School of Math & Science: Monthly meetings are generally held in room
272, Administration Building.
40
Academic Program & Work Area Coordinators
School of Business, Engineering & Technology
Program/Work Area
Applied Arts
Coordinator
George Fitch
Automotive Technology
Don Morin
Business Administration
& Related Programs
Computer Information
Systems
Computer Science
Computer Systems
Engineering Technology
Electromechanical/
Electronics/
Telecommunications
Energy Utility
Technology
(Includes GSET)
Engineering
Heating, Ventilation &
Air Conditioning
Hospitality & Recreation
Management
Manufacturing
Technology
Office
369A
Burncoat
HS
Box
69
Extension*
4327
(508) 8537405
E-Mail*
georgef
Jean McLean
253A
100
4410
jmclean
Robert Desilets
420A
385
4403
rdesilets
7
dmorin
Hao Loi
107S
431
2702
hloi
Betty Lauer
339A
187
2765
blauer
James Heffernan
211S
152
2739
jheffern
Sharron Gillies
334A
125
2711
sharrong
Dadbeh Bigonahy
332A
Assabet
Valley
HS
38
4323
(508) 8532300
(x3342)
dadbehb
Robert Recko
151
rrecko
Pat Hutchinson
436A
183
4329
path
Lee Duerden
334A
211
4536
lduerden
School of Healthcare
Program/Work Area
Dental Assisting
Dental Hygiene
Emergency Medical
Services (EMS)
General Studies
Health Care Option
Medical Support
Specialist
Nurse Education
Nurse Education/
Transition
(Evening/LPN to ADN/
Paramedic to ADN)
Occupational Therapy
Practical Nursing
Radiologic Technology
Respiratory Care
Surgical Technology
Coordinator
Jennifer McKeon
Jane Gauthier
Office
407A
433A
Box
82
82
Extension*
4539
4231
E-Mail*
jmckeon
jgauthier
Cheryl Finn
426A
208
4303
cfinn
Amy Booth
405A
82
7548
abooth
Pam Fleming
423A
188
2738
pfleming
Karen Carpenter
303A
22
4333
karenca
Ellen VangelBrousseau
428A
22
7402
ellenvb
425A
333A
337A
24
22
131
4546
7477
4289
brendam
myoder
lindal
319A
52
2752
kdufault
403A
262
2734
dcoleman
Brenda Marshall
Meg Yoder
Linda LeFave
Karen Kaletski
Dufault
Deborah Coleman
41
School of Humanities & Education
Program/Work Area
Developmental English
Early Childhood
Education
English
English as a Second
Language (ESL)
General Studies
Deaf Studies Option
General Studies
Elementary Education
Option
Honors Program
Humanities
Liberal Arts
Writing in the
Disciplines
Coordinator
Betsy Zuegg
Office
327A
Box
42
Extension*
4443
E-Mail*
bzuegg
Charlene Mara
203CSC
87
4447
cmara
Sheila Booth
270A
254
7456
sbooth
Anne Shull
343A
273
7452
ashull
John Dunn
N/A
240
4825
jdunn
Renee Gould
201CSC
87
4423
rgould
Susan McPherson
Mark Bates
Ken Wong
Kathy
Frederickson
357A
328A
324A
218
143
111
2759
7494
4481
smcpher
mbates
kenw
330A
41
7409
kathyf
School of Public Service & Social Sciences
Program/Work Area
Criminal Justice
Fire Science
General Studies
(Includes GSCH &
GSOE)
Human Services
Psychology
Social Sciences
Coordinator
Bill McCarthy
Mark Cady
Office
432A
313A
Box
160
307
Extension*
2790
7583
E-Mail*
bmccarthy
mcady
Marilyn Martin
110ALF
119
4374
Marilynm
Jean Kennedy
Maura Stickles
Ken Wong
338A
427A
324A
310
299
111
2744
4533
4481
jkennedy
mauras
kenw
School of Math & Science
Program/Work Area
Biotechnology
(Includes GSBT)
General Studies
Pre-Pharmacy Option
Math/
Developmental Math
Natural Sciences
(Biology/Chemistry/
Physics)
Coordinator
Office
Box
Extension*
E-Mail*
Benjamin Benton
220A-1
425
2835
bbenton
Dilip Patel
102S
249
4547
dpatel
Maureen
Woolhouse
257A
110
2731
mwoolhouse
Maggie CrowellMurray
319S
51
4311
maggiec
*All E-Mail addresses are xxxx@qcc.mass.edu, unless otherwise indicated; all phone
numbers are (508) 854-xxxx, unless otherwise indicated.
42
College Calendar (2013-2014)
Summer I, 2013
Classes Begin
Commencement
Memorial Day Holiday
Last Day of Classes/Exams
Summer II, 2013
Independence Day Holiday
Classes Begin
Last Day of Classes/Exams
Fall Term, 2013
Labor Day Holiday
Classes Begin
All College Day
Columbus Day Holiday
Veterans’ Day Holiday
Thanksgiving Recess
Last Day of Classes/Exams
Intersession Term, 2014
New Year’s Holiday
Classes Begin
Last Day of Classes/Exams
Spring Term, 2014
Martin Luther King, Jr. Holiday
Classes Begin
All College Day
Presidents’ Day Holiday
Spring Recess
Easter Sunday
Patriots’ Day Holiday
Last Day of Classes/Exams
Commencement
Date
May 20
May 23
May 27
June 27
Date
July 4
July 8
August 13
Date
September 2
September 3
October 1
October 14
November 11
November 28December 1
December 17
Date
January 1
January 2
January 15
Date
January 20
January 21
February 4
February 17
March 16-22
April 20
April 21
May 13
May 22
43
Details
Monday
Thursday (No Day or Evening Classes)
Monday – Holiday (No Classes)
Thursday
Details
Thursday – Holiday
Monday
Tuesday
Details
Monday – Holiday (No Classes)
Tuesday
Tuesday (No Classes)
Monday – Holiday (No Classes)
Monday – Holiday (No Classes)
Thursday-Sunday (No Classes)
Tuesday
Details
Wednesday – Holiday (No Classes)
Thursday
Wednesday
Details
Monday – Holiday
Tuesday
Tuesday (No Classes)
Monday – Holiday (No Classes)
Sunday-Saturday (No Classes)
Sunday (No Classes)
Monday – Holiday (No Classes)
Tuesday
Thursday – 4:00pm
Final Exam Schedule (Fall 2013)
 Final Exam Period for Day Classes: During the final week of the semester,
Day Classes meet on a revised schedule to allow for a two-hour
Exam/Evaluation/Instruction Period.

Beginning Wednesday, December 11th through Tuesday, December
17th, Day Classes – defined as classes that meet Monday through Friday
before 4:00pm – are assigned a two-hour block of time; this period of
time may be used for Final Exams, Classroom Instruction, or other
types of Evaluation as the instructor may choose.

If a course does not fit exactly into one of the standard time modules, it
assumes the closest time module for that time; for example, if a class
normally meets on MW from 9:30am to 10:45am, it is assigned to the
MWF 9:00am time slot.
Date of Exam
Wed. 12/11
Wed. 12/11
Wed. 12/11
Wed. 12/11
Thu. 12/12
Thu. 12/12
Thu. 12/12
Thu. 12/12
Fri. 12/13
Fri. 12/13
Fri. 12/13
Mon. 12/16
Mon. 12/16
Mon. 12/16
Tue. 12/17
Tue. 12/17
Exam Time
7:00am – 9:00am
9:00am – 11:00am
11:30am – 1:30pm
2:00pm – 4:00pm
7:00am – 9:00am
9:00am – 11:00am
11:30am – 1:30pm
2:00pm – 4:00pm
9:00am – 11:00am
11:30am – 1:30pm
2:00pm – 4:00pm
9:00am – 11:00am
11:30am – 1:30pm
2:00pm – 4:00pm
11:30am – 1:30pm
2:00pm – 4:00pm
Classes That Meet On
MWF 7:00am
MWF 8:00am
MWF 10:00am
MWF 12:00pm
TR 6:40am
TR 8:00am
TR 11:00am
MWF 2:00pm
TR 9:30am
MWF 11:00am
MWF 1:00pm
MWF 9:00am
TR 12:30pm
MWF 3:00pm
TR 2:00pm
TR 3:30pm
 Final Exam Period for Evening & Weekend Classes: During the final
week of the semester, all other classes – Evening and Weekend Classes –
meet as originally scheduled as these classes are already assigned a threehour block of time.
44
Notes
45