1 University of Florida SPM 3306: SPORT MARKETING Spring 2015 Course: SPM 3306; Section no. 5033; Location: FLG 0265 Time: Tuesday 5th (11:45am - 12:35pm) and Thursday 5th – 6th Periods (11:45am – 1:40pm) Office Hour: by appointment Instructors: Yonghwan Chang & Wonseok (Eric) Jang Offices: FLG 206F & 206H Office Tels: 352-294-1677 & 352-294-1679 Emails: yhchang@hhp.ufl.edu & sathink@ufl.edu 1. Course Goals The purpose of this course is to provide students with an introductory theoretical understanding of sport phenomena, focusing on the application of the basic principles of sport marketing. This course will provide students with an up-to-date understanding of marketing concepts and theories as they are currently being applied in various sport management contexts, and it is intended to provide a foundation for those students who plan to do advanced study and work in the areas of marketing, advertising, consumer behavior and related fields. 2. Course Objectives List of Objectives 1. Define sport marketing and discuss the unique nature and scope of the sport industry. 2. Introduce, define, and apply key marketing concepts and theories to efficiently explain the phenomena observed in the sport industry as well as other related fields. 3. Identify critical marketing issues that are of relevance to the contemporary (sport) consumer. 4. Analyze case studies in the field of sports to recognize sound marketing decisions and to articulate sport marketing solutions for various constituents. 5. Evaluate the (sport) marketing strategies of professionals as well as of fellow students by critiquing professional work and student assignments. 6. Synthesize course material into a marketing plan for a sport organization. Learning Outcomes Content Knowledge Critical Thinking Content Knowledge Critical Thinking Communication Assessment Tools Exam Critical Thinking Group Project Critical Thinking Communication Case Analysis Group Project Critical Thinking Communication Article Review Group Project Content Knowledge Critical Thinking Communication Group Project Exam Group Project 3. Recommended Textbook and Readings Mullin, B.J., Hardy, S., & Sutton, W.A. (2014). Sport Marketing. (4th ed.). Champaign, Illinois: Human Kinetics. * Additional readings will be distributed in class. 2 4. Technology – Canvas Course news, information, syllabus and some class materials may be found online at Canvas (http://lss.at.ufl.edu). Each student will need to use his or her own Canvas account to log into the class link. 5. Student Information Card Each student is responsible for filling out an information card that includes an up-to-date picture of the student, student’s name, year, hobbies, emphasis of study, and career goals. 6. Course Grades Overall Course Points Letter Grade 630 pts. – 700.0 pts. A 616 pts. – 629.9 pts. B+ 560 pts. – 615.9 pts. B 553 pts. – 559.9 pts. B- 546 pts. – 552.9 pts. C+ 490 pts. – 545.9 pts. C 483 pts. – 489.9 pts. C- 476 pts. – 482.9 pts. D+ 420 pts. – 475.9 pts. D 413 pts. – 419.9 pts. D- 412.9 pts. or less E 7. Grade Determination List of Determinants Points 1. Exams (2 × 100 pts.) 2. Marketing Concepts/Theories 3. Theoretical Interpretation of Sport Phenomena 4. Marketing Plan Paper 5. Marketing Plan Presentation 7. Quizzes (4 × 10 pts.) 8. Attendance & Participation Overall Course Points 200 pts. 80 pts. 80 pts. 130 pts. 70 pts. 40 pts. 100 pts. 700 pts. 3 8. Course Assignments 8.1. Examinations The examinations will cover lecture, discussion, and material from the textbook as well as handouts distributed in class. Exam format will consist of true/false, multiple choice, and short answers. 8.2. Theoretical understanding of sport phenomena 8.2.1. Marketing concepts/theories Each student will be responsible for providing a brief summary of selected five marketing concepts/theories. The summary must include (1) existing conceptual/theoretical definitions and (2) brief statements of your understanding of the concepts/theories. * A list of selected marketing concepts/theories will be distributed in class. 8.2.2. Presenting theoretical interpretation of sport phenomena Each student will also make an oral presentation about theoretical understandings and interpretations of sport phenomena. Presentations should last 12 minutes, followed by a fiveminute discussion including Q & A. Each student must (1) select up-to-date sport phenomena from a variety of sources such as academic articles (e.g., Journal of Sport Management or Sport Marketing Quarterly) or media/news reports (e.g., Sport Business, Ad age, or Ad week); and (2) identify appropriate marketing concepts/theories to efficiently interpret/explain the phenomena, focusing on the effects of the phenomena on sport consumers. If you believe that the theoretical understanding/interpretation of the phenomena would be useful to sport marketers, explain how the understanding/interpretation could be utilized by experts in the field. Once you identify the appropriate match between sport phenomena and the concepts/theories, you must receive approval from your instructor by submitting one page abstract of your presentation. The abstract should include a statement of the problem (sport phenomena), a list of related theories/concepts, discussion questions, conclusions, and additional comments. Each student should present their work on the assigned presentation day. At least five pages of PowerPoint should be used for your presentation. Also, come up with 3 interesting open-ended discussion questions for the class. Presentation order will be discussed in class. You should use PowerPoint to present and must submit your PPT slides electronically to your instructor by 9:00 am on Monday on your presentation week. Failure to do so will result in a 20% deduction from your grade. 8.3. Marketing Plan 8.3.1. Marketing plan paper Each student will be assigned to a group of four or five who will be responsible for providing a marketing plan. Each group will pick a sport organization, and review the organization’s current business circumstances and promotional strategies, and then will propose a comprehensive marketing plan for the organization. The proposed plan should detail: 1) current business circumstances, 2) critiques of current marketing strategies, 3) proposed marketing strategies based on clear objectives, 4) proposed schedules and expected budgets to implement the proposed marketing strategies, 5) theoretical justifications of the proposed marketing strategies, and 6) checkpoints to measure the outcomes of the proposed marketing strategies. Each group will submit a marketing plan paper. 4 8.3.2. Presenting marketing plan Each group will give a 20-minute presentation covering the main points of the marketing plan. Presentations should last 15 minutes, followed by a five-minute discussion including Q & A. You are required to prepare an appropriate PowerPoint slide show to facilitate a concise and cogent presentation, as well as provide handouts for your classmates. All group members must attend all presentation days if they want to receive any credit for their own presentation. You must submit your PowerPoint slides to your instructor by 9 am on the day of your presentation. Failure to do so will result in 20% deduction from your grade. 8.4. Quizzes Four pop quizzes will be given at the beginning of class during the semester. Quizzes will cover material from the most recent lessons from the class, and/or from readings assigned for a particular day’s topic. There is no make up for quizzes missed due to lateness or absences. 8.5. Attendance/Participation Class attendance is expected and required. Numerous in-class participations/activities to be completed in class only will occur throughout the semester. In-class assignments and participations will be assessed during the semester. There will be no make-up grades for missed classes and/or in-class participations/activities. For each unexcused absence, five points will be deducted from your overall points. Importantly, if you miss more than 10 classes, you will automatically receive “F” regardless of other works that you did for the class. However, if you attend all classes, you will receive 10% bonus from your overall grades. 5 9. Course Policies and Requirements 9.1. In-Class Exercises/Participation/Attendance Your attendance and participation are expected as a natural expression of your commitment to your academic major, and, most importantly, your desire to succeed. In addition, it provides you with the opportunity to contribute to our class discussions. If you are absent for any reason, you are expected to check with other students to make sure you are caught up with lecture assignments or class announcements. Be on time to class and conduct yourself in a professional manner during class. 9.2. Exams/Quizzes/Assignments - All examinations, including quizzes and the term exam, must be completed within the assigned time. Therefore, do not be late to class on the day of any exams. If a student arrives late for an exam and quizzes, the late student will not be permitted to take the exam/quizzes and will receive a zero for the evaluations. - Unless otherwise instructed, written assignments should be typed or prepared in a word processor using APA guidelines (6th edition) which include 12-point font (Times New Roman), one-inch margins, double-spaced lines and page numbers. Spelling errors, incomplete sentences, and other grammatical errors are subject to deductions. Please be sure to spell-check and proofread your work. Where appropriate be sure to use citations for referenced work, and include a reference or bibliography page at the end of an assignment. - All assignments must be turned in (typed and stapled/bound) at the beginning of class on the day the assignment is due. - Students with extenuating circumstances that require missing a scheduled assignment, presentation, or exam must notify the instructor and make prior arrangements to fulfill that requirement. - All assignments and exam are to be taken at the time assigned. No make-up assignments or examination will be given. Any assignments or exams missed will be recorded as a zero. Should a student have written proof of a medical problem or a UF varsity athletic contest that prevents taking a quiz/exam, other arrangements will be made on an individual basis. - Students will have to turn in electronic and printed copies of each assignment. The electronic copy should be submitted through Canvas in addition to the printed copy submitted in class. Any assignment not submitted on the due date will be considered late and will result in a score of zero. Students that have an excused absence for the date an assignment is due are responsible for making the necessary arrangements with the instructor for turning in the assignment. 6 9.3. Academic Integrity Statement University of Florida Honor Code: “We, the members of the University of Florida community, pledge to hold ourselves and our peers to the highest standards of honesty and integrity. On my honor, I have neither given nor received unauthorized aid in doing this assignment. The university requires all members of its community to be honest in all endeavors. A fundamental principle is that the whole process of learning and pursuit of knowledge is diminished by cheating, plagiarism and other acts of academic dishonesty.” Each student has a responsibility to understand, accept, and comply with the University and College’s standards of academic conduct. Examples of academic misconduct: - Cheating: Use or attempted use of unauthorized materials, student aids or information in any academic exercise. - Collusion: Aid or attempt to aid another student in committing academic misconduct. - Interference: Preventing another student’s work from being completed. - Plagiarism: Use of ideas, words or statement of another person without giving credit to that person. Violations will not be tolerated and may result in penalties that may include (but are not limited to): A zero on the exam/project, a failing class grade, community service, university expulsion. Students should report any condition that facilitates dishonesty to the instructor, department chair, college dean, Student Honor Council or Student Conduct and Conflict Resolution in the Dean of Students Office. 9.4. Religious Holiday Policy It is my policy to make every reasonable effort to allow students to observe their religious holidays without academic penalty. Absence from classes or examinations for religious reasons does not relieve you from responsibility for any part of the coursework assigned while you are absent. If you expect to miss a class, exam, or other assignments as a consequence of a religious observance, you shall be provided with a reasonable alternative opportunity to complete such academic responsibilities without penalty, unless it interferes unreasonably with the rest of the class. It is your obligation to provide me with reasonable notice of the dates of religious holidays on which you will be absent ahead of time. Such notice must be given by the end of the fourth week of class (but preferably as soon as possible so we can schedule the make-up assignment dates that will work best for you). 9.5. Disability Statements “Students requesting classroom accommodation must first register with the Dean of Students Office. The Dean of Students Office will provide documentation to the student who must then provide this documentation to the Instructor when requesting accommodation” “Disability Resource Center: For optimal consideration, you must see the instructor within the first three (3) days of class” ** The instructor reserves the right to make changes to the syllabus and outline as the class progresses and circumstances arise. Students will be given notice of any changes. ** 7 Course Schedule (tentative) Date Topics Readings Assignments/Comments Tues-W 8/25 Introduction/Syllabus Overview W1 Student Information Card Due Ch. 1,2 Thur-W 8/27 Perspective in Consumer Behavior Ch. 3 Memory & Cognition T.I.P. Scheduling Due Tues-Y 9/1 W2 Ch. 3 Theoretical Under. of Sport Phenomena Thur-Y 9/3 Sport Advertising Group Setup Due – Mar. Plan Tues-W 9/8 W3 Ch. 3 Thur-Y 9/10 Normative & Behavioral Decisions T.I. Presentation Tues-W 9/15 W4 Ch. 4 Sport Marketing Research Thur-Y 9/17 T.I. Presentation Tues-Y 9/22 W5 Ch. 5 Thur-Y 9/24 Market Segmentation Concepts/Theories Due T.I. Presentation Tues-W 9/29 W6 Ch. 5,6 IAT & International Branding Thur-Y 10/1 Tues-W 10/6 T.I. Presentation W7 Ch. 6,7,8 Luxury Marketing in Sports Thur-W 10/8 Exam I Review Tues-Y 10/13 W8 Exam I Thur-Y 10/15 T.I. Presentation Tues-W 10/20 W9 Ch. 8,9 Pricing & Promotion Thur-Y 10/22 Tues-W 10/27 T.I. Presentation W 10 Thur 10/29 No Class – SMA Conference T.I. Presentation Tues-W 11/3 W 11 Ch. 10 Risk Management Mar. Plan P. Scheduling Due Thur-Y 11/5 T.I. Presentation Tues-W 11/10 W 12 Ch. 11 P. (Mar. Plan) + Business Ethics Thur-Y 11/12 P. (Mar. Plan) Tues-W 1/17 W 13 Ch. 12 P. (Mar. Plan) + Media & Biases Thur-Y 11/19 P. (Mar. Plan) Tues-W 11/24 W 14 No Class – Thanks Giving Holiday Thur 11/26 P. (Mar. Plan) Mar. Plan Paper Due Tues-W 12/1 W 15 Exam II Review Thur-W 12/3 W 16 Tues-W 12/8 Exam II Note: W = Wonseok (Eric) Jang; Y = Yonghwan Chang; P. = Presentation; Mar. = Marketing; T.I. = Theoretical interpretation of sport phenomena **This schedule is tentative, and it could be changed based on the pace of the lectures and assignment needs. Changes will be announced in class and the instructor bears no responsibility of announcing these changes individually**